Global Supplier Services Resume Sample
Laury Larson
360 Chadrick Street,
Houston,
TX
+1 (555) 950 7435
Work Experience
Global Supplier Services Operations Project\change Manager
05/2015
-
PRESENT
Los Angeles, CA
- Research and validate concerns to detect performance anomalies and/or errors associated with a law firm’s processes and practices
- Analytics & System Administration
- Business management & Operational re-engineering
- Document business case and value addition for each transformation project
- Document as-is and to be business process maps in relation to project
- Senior management and stakeholder communications
- Create, lead, administrate, facilitate and deliver training courses and materials, as required
- Overall responsibility in the value delivery of business initiatives
Global Supplier Services
03/2010
-
11/2014
Phoenix, AZ
- Engage in other business initiatives as required
- Partner with offshore operations team in day to day delivery of invoice & payment activities
- Act as an escalation point in handling invoice & payment queries from lines of business users and vendors
- Provide subject matter expertise to offshore & LOB team members in invoice & payment related questions
- Directly accountable in ensuring process metrics (KPIs) are consistently met and green
- Ensure daily operations are carried out in a compliant manner and mitigating risks timely
- Participate in product business reviews at regular intervals
Corporate Global Supplier Services
05/2004
-
09/2009
Chicago, IL
- Ensure operations are compliant to internal & external audits
- Engage in transformation business initiatives as required
- Evaluate the control environment of the Third Party Providers, focusing on the operational risk outlined in the comprehensive risk assessment process
- Actively partner with internal and external stakeholders
- Evaluate the adequacy of the operational controls based on risk factors learned while partnering with internal stakeholders
- Ensure all internal and external escalation procedures are in place and properly functioning
- Identify risks at the Third Party Provider that do not have adequate controls in place
- Responsible for proper evidentiary closing of opened remediation plans as a result of the assessment process
- Identify and recommend areas of process improvement to enhance Third Party Provider operational efficiencies
Education
Friends University
1999 - 2004
Bachelor's Degree in Finance
Professional Skills
- Demonstrated written and verbal communications skills in addition to listening and negotiation skills
- Strong influencing skills vital to manage conflicting stakeholder priorities
- Excellent prioritization and time management skills for self-direction and independent working
- Demonstrated strong proficiency in verbal, written, and presentation skills
- Demonstrated research, analytical, problem solving, and documentation skills
- Strong motivational and financial analysis skills
- Strong organization skills to multi task in a global environment
How to write Global Supplier Services Resume
Global Supplier Services role is responsible for microsoft, negotiation, word, powerpoint, architecture, finance, training, database, auditing, security.
To write great resume for global supplier services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Supplier Services Resume
The section contact information is important in your global supplier services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Supplier Services Resume
The section work experience is an essential part of your global supplier services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global supplier services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global supplier services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Supplier Services resume experience can include:
- Strong executive presence, with proven ability to effectively interact with all levels of organizational leadership
- Strong organizational management skills with ability to manage 200 engagements at a time
- Demonstrated organizational, research/analytical skills and ability to execute and escalate
- Proven experience of working in a highly matrixed, global environment, preferably in financial services
- Works effectively with all GSS functions such as Sourcing, Supplier Assurance Services and the Concierge Desk, among others
- Building of strong relationships across GSS and key stakeholders
Education on a Global Supplier Services Resume
Make sure to make education a priority on your global supplier services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global supplier services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Supplier Services Resume
When listing skills on your global supplier services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global supplier services skills:
- Effective time management skills. Ability to multi-task, plan and prioritize
- Good attention to detail & problem solving skills
- Strong MS Office skills (advanced PowerPoint, Excel, MS Project, Access, Visio)
- Strong Microsoft skills Excel, Word and PowerPoint
- Proven Executive Communication skills
- Proven executive communication skills desirable
List of Typical Experience For a Global Supplier Services Resume
1
Experience For Global Supplier Services Operations Resume
- Prior experience in managing teams of 10-15 people
- A broad range of sourcing experience is beneficial
- Audit, risk and/or controls experience required
- Strong Client Service focus and demeanor
- Demonstrated knowledge of risk assessment processes, including the identification and classification of risk
- Experience in a cybersecurity, technology controls, or third party risk management discipline
- Understanding of security testing methods and technologies, including penetration testing, web application security assessments, vulnerability assessments, etc
- Ensuring documentation and reporting standards are met and that appropriate scope management and change control is in place
- Work with Global Sourcing Category teams to implement global sourcing strategies
2
Experience For Global Supplier Services Operations Project\change Manager Resume
- Oversee multiple countries/regions partnering with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc
- Communicate with key stakeholders, including but not limited to Information Risk Management, IT Risk Management and Delivery Management partners
- Maintain local operating procedures
- Work with other teams assisting with system improvements
- Manage and enhance departmental metrics reporting
- Administer the use tax exception reporting process and cultivate relationships with associated clients
3
Experience For VP Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume
- Communicate to key stakeholders, including but not limited to Information Risk Management, IT Risk Management and Delivery Management partners
- Knowledge of regional / local regulatory outsourcing requirements
- Manage Corp card related activities including Card Misc. Admin work, monthly payment, and monthly reconciliation
- Communication with internal department and external vendors for payment issues, follow up outstanding items
- Support the APAC region sourcing requirements in China
- Work with the offshore Sourcing Team based in India to ensure low value, low risk transactions are efficiently supported
- Partner with global and regional teams and clients on local, regional and sometimes global sourcing projects
4
Experience For Corporate Global Supplier Services Resume
- Manage the Dispatch Worker process working with our outsourced managed service provider
- Take responsibility for any local Third Party Oversight and Inter Affiliate agreements where the Sourcing function is the service provider
- Ability and skillset to identify situations that require attention and resolution as well as determine if the matter requires the attention of senior management
- Anticipate potential outcomes and take appropriate actions to ensure successful results
- Ability and willingness to work in a proactive manner to ensure assessments are completed within required timeframes
- Robust investigative abilities and willingness to ask the difficult questions of both internal and external stakeholders to identify potential risk and control issues/ gaps
- Strong collaboration with technology & tax operations to ensure electronic invoices are compliant
5
Experience For Executive Director Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume
- De-escalate high tension situations and partner with stakeholders to develop mutually beneficial outcomes
- Lead and drive Ariba Supplier Network full & light enablement in partnership with Ariba
- Help suppliers and LOB’s with Ariba Supplier Enablement
- Identify potential suppliers for enablement
- Comply with local policies and regulations
- Work closely with other members of the GSS BIRA team as well as control committee contacts, the Resolution & Recovery (R&R) core team, and various other stakeholders in the Lines of Business and Corporate Functions
- Engage directly with our reporting AD team, especially as it pertains to production defects and issues, whether they be experienced directly in our reporting architecture or in upstream feeds into the Oracle database
- Relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles
6
Experience For Cib-global Supplier Services Resume
- Relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles
- Manage, monitor and track a pipeline of third party suppliers’ compliance to the Third Party Oversight program
- Monitor and ensure all applicable risk assessments are completed in the appropriate timeframe based on third party risk tier and managing timelines for completion of all relevant process steps.
- Evaluate other Modeler’s logical and/or physical data models for (a) adherence to LDM modeling principles, such as 3NF (b) adherence to CST Standards and Guidelines and (c) a match between business requirements and model content
- Engage with multiple LOB Delivery Managers for firm-wide critical suppliers to ensure compliance with all required assessments per the JPMC policy and procedures
7
Experience For Global Supplier Services Center Lead Resume
- Drive all aspects of the risk assessment of firm-wide critical suppliers, service providers
- Manage various functions within the GSSC, a team of approximately 20 professionals at various levels of experience, to support the GSS functions globally (APAC, EMEA, and US). The GSSC functions include: Contracting, eAuction, Contract Abstraction and Supplier Relationship Management
- Experience in Business Information Technology within a large enterprise level environment
- Resiliency and specific Line of Business partners, to ensure compliance with the Third Party Management Processes and Procedures
- Identify and recommend areas of process improvement to enhance Third-Party Provider operational efficiencies
8
Experience For Tax Associate Global Supplier Services Operations Resume
- Monitor and measure identified gaps as a result of assessments and ensure all internal and external partners are held accountable for their process improvement action plan(s)
- Lead or complete work associated with other special projects, as assigned
- Managing a team which performs audit reviews on invoices, supports determination of indirect tax on transactions & ensure adherence to corporate substantiation standards
- Prior experience of managing processes independently
- Interact with both JPMC employees and card issuance companies
- End to End engagement workflow management
9
Experience For Global Supplier Services Operations Lead Business Analyst Resume
- Acts as Tool Subject Matter Expert
- Monitor Program Health and manage key issues
- Have dedicated teams in each phase to enable functional expertise and speed of execution
- Comprehensive support for OB across all GSS towers and tools
- Face off Delivery Managers, Executive Sponsors and Portfolio Managers
- Conduct thematic reviews of engagement inventory to identify and address inaccuracies, misclassifications or duplications
10
Experience For Third Party IT Risk Assessment Lead-global Supplier Services Resume
- Change Management and continuous process improvement
- Delivery of individual or a portfolio of project including directing activities, monitoring details, setting priorities and managing issues and risks. Escalation where appropriate
- Indirect staff management for all resources assigned to projects
- Collaboration, Coordination and management of IT involvement
- Ensuring appropriate communication to and involvement of stakeholders including appropriate levels of sign off. Preparation and facilitation of update / decision making meetings
List of Typical Skills For a Global Supplier Services Resume
1
Skills For Global Supplier Services Operations Resume
- Good English reading& writing skills
- Proven working experience with managing data, developing management reports, and implementation of system enhancements
- Sound analytical skills, business judgment and problem solving and decision making capabilities
- Experience in communications, marketing, business writing, and/or training
- Experience of being an approver or managing approvals
- Experience using a variation of tools to conduct data mining and segmentation such as Excel, Access, Tableau, QlickView and others
2
Skills For Global Supplier Services Operations Project\change Manager Resume
- Relevant experience in sourcing and operations management and the financial services industry
- Skillful in cross-functional cooperation and client management partnering
- Operations management experience within invoicing and payments area
- Basic knowledge and understanding of project management methodology ideally combined with practical experience
- Clear communicator; experience of facing off to senior management a benefit
- Knowledge of multiple systems and S2P operational process. Clear communicator with experience of facing off to senior management
- Partnering with travel@jpmc and other reporting groups in order to create a transparent approvals reporting dashboard
3
Skills For VP Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume
- Identifying opportunities to improve third party risk posture, developing creative solutions for mitigating risks
- Understanding and expertise in interpreting regional outsourcing regulations (TPO and IAS)
- Working with senior leadership and organizational operating committees
- Supporting CTPO governance in all regulatory examinations, audits, compliance tests and RCSA testing
- Experiencing in building presentations in PowerPoint
- Scheduling meetings with other administrative assistants to review and garner feedback on operational processes
- Understanding and ability to apply SDLC and Agile methodologies when needed
- Working knowledge of the firm’s CAO Businesses and their core processes
- Understanding of business process improvement methodology
4
Skills For Corporate Global Supplier Services Resume
- Liaising with JPMC and third party’s senior managers to communicate and influence best risk practices
- Driving compliance to adhere to best risk management practices throughout the organizations
- Strengthening the program through partnership across SOS functions to address control gaps and mitigate risk
- Managing engagements in Steady State phases for CCB sub LOB
- Supporting the APAC region
- Working within a global organization
- Supporting the Global SOS Operations lead on governance, audit, compliance requirements and requests
5
Skills For Executive Director Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume
- Manage portfolio of onboarding third party engagements ensuring LOB is leveraging best processes and most efficient means to engage vendors
- In charge of month-end closing in relation to AP both with internal deadlines following closing schedule
- In charge of legal entity’s AP operation including invoice compliance processing, TNE reports compliance processing, payments to vendors and staffs
- Proactively identify approvals routing to Senior Leadership (OC, OC-1) and triage them into varying categories for action
- Utilizing their expert knowledge, ensure enforcement of corporate approval policies and ensure all materials/information is entered accurately and transparently. Where possible action approvals directly or triage for further senior leadership review
- Create clear and concise communications reporting approval activity to members of the operating committee
- Operational meeting facilitation, minute and action keeping and subsequent follow ups
- Oversight of the Approval Operations SharePoint site and work list, ensuring data is up to date and inputting when needed
- Management of the OC Approvals mailbox, allocating emails to individuals where possible and escalating issues where not
6
Skills For Cib-global Supplier Services Resume
- Expert knowledge in procure to pay processes with advanced understanding of invoicing & payment processes
- Knowledge in procure to pay processes with advanced understanding of invoicing & payment processes
- Knowledge of approvals, exposure to being an approver or managing approvals would be a benefit
- Strategic thinker able to combine multiple data points to provide feedback; supporting critical decision making
- Lead and expedite vendor selection and purchasing decisions through appropriate competitive bid and strategic sourcing processes (leverage practices and tools)
- Partners with internal Delivery Management (DM) for the ongoing monitoring of the law firm from an operations perspective
- Actively partner with internal stakeholders, including Legal, Compliance, Sourcing, Information Risk Management,
- Provision of Business Management Function to SOS including oversight of the global SOS budget and resourcing requirements
- Resource planning and sourcing from the business
7
Skills For Global Supplier Services Center Lead Resume
- Support GSS programs such as Qualified & Performing Suppliers (QPS) and Gold Suppliers through Supplier Onboarding, Renewals & Extensions
- Manage fixed assets accounting system booking, month end reconciliation, and annual retirement
- Support the manager in the scoping of governance needs including regulatory requirements and identify any gaps in compliance, processes, tools, etc
- Support the creation of presentations to operating committee members to assist approval decisions
- Accurate recording of approval decisions and associated comments
- Be an expert at getting into the details to understand the challenges and issues in order to come up with a solution
- Accurate and timely recording of approval initial review decisions and associated comments
- Regular running of approval operations reports
8
Skills For Tax Associate Global Supplier Services Operations Resume
- Execution of project testing
- High level understanding of Corporate Accounts Payable operations
- Proactive with ability to perform in a changing environment
- Enjoy working as part of a team & value others’ view and input
- Flexibility to manage changing circumstances
9
Skills For Global Supplier Services Operations Lead Business Analyst Resume
- Contract drafting and negotiation in Chinese and English
- Update and monitor all online tax manuals and management reporting as necessary
- Production engine for SOS, covering all LOB’s and Regions for all phases of Engagement lifecycle
- Provide transparency at engagement level including production meetings and MIS
- Support the broader GSS team in terms of UAT testing across all GSS tools
- SOS workforce management (Load Balancing, Holiday Coverage)
10
Skills For Third Party IT Risk Assessment Lead-global Supplier Services Resume
- Comprised of two thirds of the Global SOS organization supporting all engagements in OB /SS/DE phases
- Manage a Global team (both direct and matrix reports) of SOS analysts supporting JPMC’s portfolio of Third Party engagements
- Improvement of the governance control of tools, processes, policies & reporting
- Support the broader GSS team in terms of UAT testing across all GSS tools as applicable and requested
- Manage, monitor and track line of business compliance to Third Party Program standards and policies in the onboarding of new engagements, Renewals & Extensions
- Prepare information and feedback for senior management in regards to approval activity
- Able to take complex ideas, processes and simplify/contextualize
List of Typical Responsibilities For a Global Supplier Services Resume
1
Responsibilities For Global Supplier Services Operations Resume
- Development and management of Project plans and Status Reports as well as other GSS PMO deliverables for assigned portfolio and assists with deliverables for other BIRA initiatives
- Work independently and manage the team's time and priorities effectively
- Validate evidence from suppliers substantiating that issues have been adequately remediated, before closing breaks, APs or RAs
- Validate evidence from third party, before Action Plans are closed
- Proficient Microsoft skills, especially in SharePoint, Excel, Word and PowerPoint
2
Responsibilities For Global Supplier Services Operations Project\change Manager Resume
- Excellent communication skill and can work under pressure
- Collaborate effectively across organizational and geographical boundaries
- Experience collaborating with executive decision makers both internal and external to the firm
- Relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles
- Work experience in one or more areas of infrastructure, databases, mobile technologies or networks is required
- Individual able to operate with minimal oversight
3
Responsibilities For VP Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume
- Relevant work experience in Operations, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
- Experience in working with constituents from different backgrounds and departments
- Build strong stakeholder engagement model to promote the TPO program across the globe and every LOB
- Relevant work experience in IAS, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
- Proven track record of both strategic thinking along with thoughtful execution
- Experience in Business Information Technology within a large enterprise level environment
- Experience Risk Management, Technology Audit function or Information Security Risk
4
Responsibilities For Corporate Global Supplier Services Resume
- Build a strong working relationship with stakeholders across multiple lines of business, technology partners, legal, compliance and tax
- Relevant operational experience
- Expert knowledge of corporate approval policies or proven ability to learn quickly
- Awareness of corporate approval policies and proven ability to learn quickly and become an expert
- Multi-task, plan prioritize in a fast-paced environment
- Production management or similar professional experience
5
Responsibilities For Executive Director Contingent Worker Sourcing & Operations Lead Global Supplier Services Resume
- Strong proficiency of MS Office suite (Word, PowerPoint, Excel)
- Good communicator and educator
- Financial services experience is beneficial
- Management of the OC Approvals mailbox, preparing resolution emails where possible and escalating issues where not
- Complete understanding of IT control frameworks
6
Responsibilities For Cib-global Supplier Services Resume
- Partner with Sourcing and other SMEs e.g. Legal, Compliance to ensure compliance to policy and procedure
- Travel approximately 25% of the time, including internationally
- Identify opportunities for process improvements to deliver increasing operational efficiency in processes related to assessment and issue management
- Manage the purchase catalog and work with sourcing team to update the catalog on needs basis
- Assist sourcing to onboard the new vendors to corporate system
- Project work and testing
7
Responsibilities For Global Supplier Services Center Lead Resume
- Fluent in both speaking and written Chinese and English
- Vendor and Technology solution research and alignment with GSS processes and data
- Development of Business Proposals and Business case preparation to support assigned projects and to assist with other BIRA initiatives
- Acts as Tool SMEs
- Assist with various Third Party Risk Management program initiatives, working closely with the Third Party Risk Management Leads, to deliver 1st to market technologies to the firm
- Document findings and work with the LOB Delivery Manager to resolve those findings through Action Plans (APs) or seek Risk Acceptance (RA) approvals
- End to End third party engagement workflow management and oversight
- SME with Compass, 4Site, Ariba to manage engagements and assist others with their required activities
- Manage Action Plans, Risk Acceptances, Performance Scorecards and Contract Renewals
8
Responsibilities For Tax Associate Global Supplier Services Operations Resume
- Face to Delivery Managers, Executive Sponsors and Portfolio Managers
- Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop long term solutions
- Strong team player willing to support the Global Operations Oversight team
- Act as a primary point of contact for GSS organization to help stakeholders and suppliers navigate GSS processes and tools for all COMPASS engagements
- Manage daily monitoring of Third Party workflow progress for timely processing and completion of assigned tasks by the delivery manager, portfolio manager and other key stakeholders
- Assist in training Delivery Manager, Portfolio Managers, location contacts and Senior Managers on the TPO procedures and systems
- Partner with other SMEs in teams across GSS to ensure LOBs understand GSS processes and tools
- Partner with SOS Ops Team and provide coverage for other SOS members as required
- Daily invoice compliance check according to firm-wide policy and accounting policy, sub ledger booking & process payment to vendors. Prepare monthly vendor reconciliation related AP aging report follow up and control
9
Responsibilities For Global Supplier Services Operations Lead Business Analyst Resume
- Daily TNE reports compliance check according to firm-wide policy and accounting policy
- Work with offshore team to reduce the manual work to improve the work efficiency and hold the regular meeting with offshore team
- Monitor and report on contractor on-boarding
- Develop and run ongoing and ad hoc reports
- Handle tax related tasks such as VAT special invoice verification and reconciliation; WHT of oversea payments etc
- Prepare related account breakdown of monthly Balance Sheet breakdown. In charge of the A/P Sub-ledger reconciliation with General-ledger before financials finalized
10
Responsibilities For Third Party IT Risk Assessment Lead-global Supplier Services Resume
- Be proactive to accept other assignment delegated from the line managers
- Assist the line managers on internal and external auditors
- Represent GSS with senior leadership and act as an escalation point as required
- Higher spend areas are in
- In charge of legal entity’s month end AP & FA book close and ensure all GL adjustment entries are well posted before month end cut off time
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