Grocery Manager Resume Sample
Mack O'Hara
6123 Antwan Grove,
Los Angeles,
CA
+1 (555) 954 6957
Work Experience
Grocery Manager
05/2018
-
PRESENT
Phoenix, AZ
- Achieve other objectives including, but not limited to food safety, workplace safety, and
- Communicate company /department/ job specific information to associates
- Establish performance goals and empower associates to meet goals
- Develop adequate scheduling to manage customer volume during hours of operation
- Create an environment that enables customers to feel welcome and appreciated by answering questions regarding products sold
- Be able to respond to questions and make suggestions about products
- Implement a department business plan to achieve desired results
Assistant Grocery Manager
03/2015
-
03/2018
Chicago, IL
- Assist in the execution of sales promotions
- Inform department associates about current, upcoming and special in-store promotions
- Assist in implement the period promotional plan for the department
- Assist management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Assist with scheduling daily, weekly and monthly price changes by updating shelf tags and signs
- Assist in training department associates on inventory/stocking and Computer Assisted Ordering
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify management
Specialty Foods Grocery Manager
05/2008
-
09/2014
Dallas, TX
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or manager of any items in need of repair
- Maintain workload to guarantee that production deadlines are met
- Integrate key retailing work processes into daily department operations
- Ensure the maintenance of the department’s appearance and presentation
- Lift up to 20 lbs regularly, including overhead lifting, and up to 60 lb. occasionally. Push/pull up to 40 lb. regularly
- Stand or walk 100% of the time
- Frequent reaching, grasping and lifting stock items below waist level or above shoulder level
Education
Naropa University
2004 - 2008
Bachelor's Degree in Performance
Professional Skills
- Acquiring the skills, knowledge, and experience needed to effectively manage a department, working through program modules and taking part in seminars as well as weekly and monthly meetings with a trainer and mentor to monitor progress and set goals
- Prior Department Manager experience, or
- Coordinate activities, prioritize tasks and ensure the operation runs efficiently for your team
- Lead, coach and motivate employees to maintain a strong sense of productivity and engagement
- Demonstrate ability to analyze and interpret Company financial statements and results
- Six months Department experience, or
- Ensuring a safe and clean shopping environment during inclement weather
How to write Grocery Manager Resume
Grocery Manager role is responsible for planning, purchasing, training, retail, insurance, organization, inventory, marketing, accounting, mechanical.
To write great resume for grocery manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Grocery Manager Resume
The section contact information is important in your grocery manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Grocery Manager Resume
The section work experience is an essential part of your grocery manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous grocery manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular grocery manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Grocery Manager resume experience can include:
- Approaching customers to assist them in locating products and seeking to offer solutions to questions or concerns
- Supporting other departments by unloading their overnight deliveries and placing skids in their designated area of the backroom
- Calling in maintenance requests for grocery department issues
- Working with team to break down delivery skids, place products to be shelved onto runners, sort back stock onto pallets and maximize workspace
- Acting quickly to do what’s right for colleagues and customers
- Working in varied temperatures
Education on a Grocery Manager Resume
Make sure to make education a priority on your grocery manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your grocery manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Grocery Manager Resume
When listing skills on your grocery manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical grocery manager skills:
- Effective interpersonal and organizational skills, as well as effective communication and customer service skills
- Maintain solid communications with the management team, all associates in the department and throughout the organization
- Maintain effective work schedules to meet production and customer service standards as well as associates’ needs
- Pushing and Pulling Occasionally 1–33%
- Working hands-on with products, customers and team members to best understand all aspects of the department
- Providing performance reviews to grocery department associates
List of Typical Experience For a Grocery Manager Resume
1
Experience For Assistant Grocery Manager Resume
- Providing Incredible, Knowledge Based Customer Service
- Responsible for controlling, safeguarding and monitoring all store assets, ensuring policies and procedures are implemented for control of asset
- Assists with maintaining proper stock levels in grocery, dairy and frozen departments
- Approach customers to assist them in locating products and seek to offer solutions to questions or concerns
- Oversee store operations at night
2
Experience For Grocery Manager Third Person Resume
- Ensure guests receive polite, friendly service from the grocery department staff
- Achieve budgeted sales, wage percent, and profits for the grocery department
- Maintain desired level of inventory and supplies to maximize sales and minimize excessive inventory
- Control grocery shrink through proper implementation of the stock loss program
- Ensure backroom is properly maintained
3
Experience For Specialty Foods Grocery Manager Resume
- Help prepare grocery department for grocery inventory
- Works with Store Manager, Grocery Manager and Receiver to maintain product level and conditions associated with vendor product
- Lift 40 lbs. consistently and 60 lbs. occasionally
- Supermarket knowledge
- Assists with interviewing, training, scheduling, performance and productivity of all grocery department team members (including frozen, dairy, grocery and night crew)
- Assists with completing and communicating performance evaluations in a timely manner within the department
- Assists with managing all dairy/frozen and grocery merchandising
- Assists with ordering all seasonal merchandise and maintaining records of movement
- Assists with coordinating and maintaining all displays and quantity purchases
4
Experience For Overnight Grocery Manager Resume
- Ensures proper rotation procedures are being enforced
- Assists with grocery and dairy/frozen ad estimates and purchasing
- Assists with backroom organization, appearance, safety and stock level, including frozen and dairy vaults, as well as the outside area behind the store
- Coordinate and maintain all displays and quantity purchases
- Coordinate with all grocery DSD partners on displays and buy-ins
5
Experience For Grocery Manager Fourth Person Resume
- Manage individuals and delegates responsibilities as appropriate to motivate and instill excellence in the individuals within the departments in a positive manner
- Coordinate cleanliness and maintenance needs with Service Manager. This includes grocery, frozen and dairy equipment and fixtures as well as displays, floors, ceilings and décor
- Maintain fast efficient checkout for all of our customers
- Maintain ad items, gas buck items, and special promotion items on a daily basis
- When in charge of store, maintain fresh produce, meat, bakery, deli, and office services
- Maintain conditions of grocery department as to company policy
- Responsible for frozen food, dairy, bread, and milk along with all dry grocery categories
6
Experience For Shop n Save-grocery Manager Resume
- Responsible for milk and bread records
- Responsible for all DSD categories
- Responsible for all grocery end caps, wings, floor stacks, lobby displays, etc
- Maintains budgeted inventory level of grocery department
- Maintains dress codes, friendly attitude, and moral
7
Experience For Living Well Grocery Manager Resume
- Maintains production standards for all job functions within the grocery department
- Answers customer's complaints or inquiries. Takes action needed to correct such complaints or inquires
- Works schedule assigned by Store Director
- Leading employees by example to complete tasks that include: stocking, refilling and rotating items on shelves; walking aisles; unloading deliveries and breaking down skids, ensuring resources are utilized and tasks are completed within designated timeframes
- Maintaining open lines of communication with the Overnight manager and team members as well as the day Grocery team to ensure pertinent information is shared and tasks are completed in the most efficient manner
- Reshopping misplaced products, shrinking out damaged goods and refilling missing items to ensure product levels are maintained and aisles are kept in pristine shopping condition
8
Experience For Grocery Manager Resume
- Reshop misplaced products, shrinking out damaged goods and refilling missing items to ensure product levels are maintained and aisles are kept in pristine shopping condition
- Demonstrate and direct the Grocery Team to provide outstanding customer delight in an environment focused on sales
- Develop, counsel, mentor and motivate all Grocery employees in a manner which builds and sustains a high performing team and minimizes turnover
- MNST CB IND123
List of Typical Skills For a Grocery Manager Resume
1
Skills For Assistant Grocery Manager Resume
- Learning all parts of department management; fully understanding people development, leadership and financial aspects including controlling expenses and understanding how these affect the bottom line
- Developing or enhancing the following skills: product mix, driving sales, culinary knowledge, meal preparation and planning, teambuilding, managing contribution (profit) and developing diverse leadership
- Being responsible for performance results, employee development, continuous improvement, compliance and overall customer satisfaction through knowledge based selling skills and managing through Wegmans values and business measures
- Seeking and recognizing opportunities to drive sales in a variety of ways throughout the department by providing incredible customer service, cross-merchandising with other departments and highlighting featured products
- Fostering two-way communication with Department Manager, mentor and trainer; being sure to seek out performance feedback and work towards growth and professional development
- Recognizing employees for their contributions to the department and ensuring resources are available for them to do their jobs effectively
- Insure that customers are serviced and are satisfied with the entire shopping experience
- Manage all day to day aspects of the Grocery department, including, but not limited to: ordering, merchandising, customer service and labour scheduling
2
Skills For Grocery Manager Third Person Resume
- Assists with controlling, safeguarding and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
- Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records
- Assist in increasing sales by utilizing the five steps of retail selling- Connect with the
- Ensure proper pricing and item scanning through price audits and proper scanning procedures
- Manage employee performance by providing resources, training, feedback and development opportunities
- Train and develop grocery clerk team while working hands on with them, while providing positive and constructive feedback
- Monitors the rotation of all grocery products paying particular attention to expired stock and discarding outdated or spoiled items
- Understand the potential causes and means for resolving and limiting inventory shrink issues in the Grocery department
- Maintain sanitation and safety throughout the department including the backroom according to Lowes Foods standards
3
Skills For Specialty Foods Grocery Manager Resume
- Maintain department’s staffing and scheduling standards
- Handle a variety of substances associated with cleaning materials, packing materials and food products
- Help to problem solve operational challenges while maintaining open two-way communication with managers
- Occasional high stress when dealing with staff
- Right & Left Grasping Frequently 34–66%
- Maintain merchandising and operational standards; deliver a clean and presentable department for the customer
- Be willing to work 3 overnight shifts per week
- Ensures lines at the register are moving quickly and efficiently
4
Skills For Overnight Grocery Manager Resume
- Have a total understanding of the Grocery Standard Practice Manual and its content
- Ensure operational and merchandising standards are followed to maximize profitability
- Function according to the Assistant Store Manager’s job description in his/her absence
- Provide guidance, orientation, training and feedback to ensure grocery department hosts achieve satisfactory performance standards
- Perform product stocking and guest service as necessary to achieve standards
- Ensure advertised items are available, signed and are scanning correctly
- Manage all dairy/frozen and grocery merchandising
- Responsible for achieving the budgeted sales and gross profit dollars in the grocery department of assigned store
5
Skills For Grocery Manager Fourth Person Resume
- Merchandise grocery department according to the requirements and programs for profitability of the grocery department
- Follow guidelines and marketing programs given by the company
- Orders or supervises ordering of merchandise
- Follows and manages training program and makes sure all employees in grocery department are trained to do their required tasks or job function
- Provide training and development opportunities for Night Crew team
- Provide Incredible Customer Service to customers and employees alike
- Assist with grocery department inventory
- Works with Grocery Manager and Store Manager to meet guest demand for grocery items
6
Skills For Shop n Save-grocery Manager Resume
- Ensures adequate product level throughout the grocery department to maximize sales and minimize excessive inventory
- Orders and merchandises all ad items to maximize sales and profits
- Fine Manipulation Occasionally 1–33%
- Lower extremities Never 0%
- Inside – 90% Outside – 10%
- Some extreme temperatures are possible. Some ventilation and exhaust fans
- Refrigerated and ambient environment 35 to 90 degrees
- Possessing an understanding of products and product movement, including seasonal holiday and weather influences, using this knowledge to accurately forecast needs and order while maintaining Simplification practices
7
Skills For Living Well Grocery Manager Resume
- Monitor financial objectives for the department and ensure that budgets are met through efficient operation of the department, keeping an eye on gross profit, wage cost, operational expenses and inventory
- Execute merchandising programs including ownership for maintenance, communication and execution of store plan-o-grams
- Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
- Work involves continuous interactions with customers and co-workers in a fast-paced environment
- Work generally involves continuous interactions with customers and co-workers in a fast-paced environment
- Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
- Knowledge and ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions
- Position requires overnight and weekend shifts
- 2 Overnight Shifts Required Per Week
8
Skills For Grocery Manager Resume
- Assistant Front End Manager Certification
- Life Assurance - 5 x contractual pay
- Tesco Car Purchase Scheme (provided by Alphabet)
- Retrieve carts from lot
- Respond to customers’ verbal comments/complaints/requests
- Assists in monitoring and controlling all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays
- Assists in managing the Department staff including hiring, training, scheduling, coaching
9
Skills For Assistant Grocery Manager Resume
- Stocks grocery department; includes presentation of product, facing, filling, and organization of all product items as set by the Grocery Department schematics as well as ensuring tag and pricing accuracy
- Ensures cleanliness of grocery aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping
- Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing
- Participates in monthly inventory; ensures accurate accounting for all products
- Builds and maintains product displays as directed and coordinates monthly promotion change-overs
- Prepares the weekly sales and labor projections for the Grocery Department in order to maximize sales and profits; ensures department operations are within the labor percent allowed
- Monitors and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays
- Manages the Grocery Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures
- Oversees shift operations including writing and/or approving Department work schedules
10
Skills For Grocery Manager Third Person Resume
- Stocks grocery department; includes facing, filling, and organization of all product items as set by the Grocery Department schematics as well as ensuring tag and pricing accuracy
- Ensures cleanliness of grocery aisles, storage area and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping
- Manages department inventory control ensuring no out of stocks and/or over-stocks
- Assist in attaining financial objectives
- Conduct performance appraisals on all assigned associates according to company standards
- Balances the grocery general ledger and financial statements
- Ensure quality conditions of all products through proper rotation
- Ensure all department associates’ are properly trained by certified trainers
- Act as the Grocery Trainer for all assigned trainees
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