Group Underwriter Resume Sample
Soledad Johnston
735 Christopher Shores,
Los Angeles,
CA
+1 (555) 343 3378
Work Experience
Senior Group Underwriter
11/2017
-
PRESENT
New York, NY
- Opportunity to improve Sales, Revenue and Earnings results on Life, Disability, Dental, Accident and Supplemental Health products in the Large Market and Specialty Market space
- Opportunity to improve Guardian’s underwriting strategies to support key growth goals and to assume an industry leadership position in the Association/Affinity marketplace
- Support the strategic initiatives and continuous process improvement through participation on project teams representing Specialty Markets underwriting
- Provide consultative services to sales producers, brokers, and/or customers regarding group insurance plans
- Proposes meaningful benefit and funding alternatives for existing clients in collaboration with sales to provide the best plan designs to meet the client’s and the Company's objectives
- Analyzes underwriting information, data and risk for prospective individuals and programs in collaboration with sales, brokers & consultants and clients to provide the best plans and approaches that meet the client’s and the Company's objectives
- Produces accurate and timely deliverables while providing superior customer service in support of stated mission and key performance metrics
Group Underwriter
11/2013
-
10/2017
Los Angeles, CA
- Produce sound underwriting decisions – The incumbent assesses group insurance risks presented in quote, amendments and renewals. Develops competitive and profitable offers through analysis of experience and product design. Decisions are made based upon parameters established in RBCI published underwriting guidelines, pricing basis and approved limits
- Contributes to the achievement of the financial results achieved by the NBO team and the service results achieved by the Group Underwriting team
- Work proactively and as necessary to improve the overall client experience
- Contribute to achievement of team objectives. Manage assigned cases to achieve stated financial outcomes for revenue premium, sales, earnings, reserves and expenses
- Effectively communicate and build relationships with all customers
- Deliver dependable, accurate and timely service
- Produces timely and accurate quotes, proposals, renewals and/or accountings
- Analyzes input/outputs for reasonability (e.g., manual rates, benefit revisions, recorded claims, premiums, reserves, ECS charges, account structure, etc.)
- Identifies and collects information critical to decision making
Junior Group Underwriter
03/2011
-
06/2013
Boston, MA
- Work effectively with customers (internal and external) to meet their needs as well as Aetna's
- Negotiates and explains application of rate/fee development and policies
- Prioritize and efficiently handle multiple work items and due dates
- Knowledge of local market competition and strategy (e.g. impact on claim pricing and product choices)
- Continuously strives to provide superior products and customer service
- Takes ownership for meeting individual performance objectives
- Upholds Guardian's commitment to ethical business practices
- Growth & Profit – The incumbent contributes to the attainment of renewal, persistency, sales, close ratio, relationship to case targets and overall financial results
Education
George Fox University - Portland Center
2006 - 2011
Bachelor's Degree in Business
Professional Skills
- Strong communication and interpersonal skills, including verbal, business and technical writing
- Excellent verbal and written communication skills needed to interact with internal Aetna sales staff and external customers
- Stop Loss Group Underwriting experience or equivalent healthcare underwriting experience
- Extraordinary influencing, decision making and analytical skills
- Proficient computer skills using various software packages including MS Outlook, Excel and Word
- Good communication, interpersonal, negotiation, presentation, analytical and multitasking skills
- Displays basic level of negotiating and effective communication skills
How to write Group Underwriter Resume
Group Underwriter role is responsible for underwriting, insurance, health, analytical, software, risk, modeling, training, excel, travel.
To write great resume for group underwriter job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Group Underwriter Resume
The section contact information is important in your group underwriter resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Group Underwriter Resume
The section work experience is an essential part of your group underwriter resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous group underwriter responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular group underwriter position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Group Underwriter resume experience can include:
- Exhibits an advanced understanding of the principals and techniques of underwriting, key drivers in the risk calculation and ability to identify acceptable risk
- Excellent written and verbal communication skills with ability to make presentations to brokers/employers
- Provide pricing and plan design utilizing prior claim experience and manual rates
- Extensive math, analytical skills including ability to conduct statistical modeling
- Effectively work as part of a regional Underwriting Team
- Intermediate Microsoft Office skills, including Access
Education on a Group Underwriter Resume
Make sure to make education a priority on your group underwriter resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your group underwriter experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Group Underwriter Resume
When listing skills on your group underwriter resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical group underwriter skills:
- Excellent numerical and analytical skills; ability to effectively judge levels of financial risk and analyze financial and medical information
- Excellent time management skills; ability to work with rigid deadlines and a high volume of work
- Excellent interpersonal skills; ability to relate and work with both internal staff and external clients
- Strong Excel skills and general PC aptitude
- Excellent analytical and business writing skills – spotting trends supported by data/analysis and explaining clearly the issues and variances to clients
- Good time management and customer service skills
List of Typical Experience For a Group Underwriter Resume
1
Experience For Large Group Underwriter Assoc Resume
- Strong leadership skills and ability to drive followership
- Assessment skills necessary to interpret diverse data
- Partners effectively with Sales, Sales Support and other internal and external audiences
- Possess good working knowledge of Excel (associated functions such as pivot tables, macros, graphs) and Word. Working knowledge of Microsoft Access is an asset
- Experience underwriting groups with at least 1,500 lives, ideally more
2
Experience For Senior Group Underwriter Resume
- Provides technical underwriting expertise and guidance to customers and distributors, consistently providing excellent customer service
- Experience with Group Life, Disability and Dental underwriting
- Strong preference for an individual with Stop loss
- Calculates dental renewal rates for large group cases based on thorough analysis of the group's experience, industry, location, size, and demographics
- Develops calculation and processing of benefit and funding change alternatives for existing individuals and groups
3
Experience For Group Life & Disability Senior Group Underwriter Resume
- Analyzes data and takes risk - Handles casework and issues using knowledge of Aetna's products/services and underwriting protocols
- Collaborates proactively with the Sales organization to facilitate new business development and retention of existing accounts
- Regional Sales office training relative to new products and processes-Occasional
- Provide technical subject matter expertise to the sales staff and other internal and external audiences
- Fosters teamwork and puts the needs of the team first
- Gather and review appropriate information for support functions to ensure all information is reasonable, complete, and accurate
4
Experience For Senior Large Group Underwriter Resume
- Analyze data, make corrections, and/or perform calculations
- Act as technical resource for processes, operations and systems
- Calculates renewal rates and premiums for enrolled groups using standard formulas and actuarial information, recognizing system requirements and ensuring compliance with state and federal regulations, and adherence to internal policies and procedures. Identifies unusual, non-standard circumstances needing special accommodation
- Discusses the proposed plan and funding designs with manager. Gathers information, develops options and consults with sales/service to help determine how to best meet the client’s objectives
- Effectively navigate complex field relationships to achieve optimal results
5
Experience For Associate Large Group Underwriter Resume
- Demonstrates an advanced ability to problem solve and create solutions in a team based environment
- Reviews and evaluates underwriting information and data for prospective groups to calculate proposed rates for less complex cases
- Analyzes and processes exceptions and negotiations in accordance with underwriting procedures. Processes new enrollment and final underwriting of individuals and group business. Makes recommendations on process for managing exceptions
- Independently handle complex inquiries in their interaction with Billing, Claims and other functional areas.
- Completion of industry related courses or agreement to complete the Group Benefits portion of CEBS in the first two years in underwriting
- Proficient in written and oral French
- Actively engaged in key accounts within the team; fosters continuous dialogue with case level underwriter to provide knowledge sharing, coaching and development
- Actively engage in continuous learning through direct and indirect casework
6
Experience For Junior Group Underwriter Resume
- Partners across PA & RA teams to drive consistency and foster a “One Team” approach across the regions
- Proactively communicates with all sales offices and agents to find common ground and drive results
- Responsible for inventory management and case assignments
- Develops ideas to redefine how The Hartford manages underwriting portfolios and drives those ideas through the organization (i.e. book of business strategies, pricing strategies, etc…)
- Actively drives and participates in project work and special assignments
- Works within delegated limits and authorities on complex assignments, requiring coordination and negotiating skills to achieve business goals and maximize customer experience
7
Experience For Large Group Underwriter Resume
- Works closely with distributors and other operational areas to achieve the business plan, leveraging knowledge to impact strategy relating to underwriting expertise, systems, procedures and processes
- Handle administrative processing of case, utilizing underwriting systems and databases for quotes, sales, and renewals to track results
- Contributes to the delivery of underwriting strategy by sharing best practices across territories and functions
- Completes assignments of high complexity while working within delegated authority
- Creates productive distributor relationships by consistently requesting the correct evidence, consistently making the correct decision and always explaining rating decisions
- Completes a range of queries and referrals within agreed authority limits, measuring the exposure & analyzing the risk of each case to maintain underwriting standards
- Proactively identifies and contributes to the development and improvement of technical underwriting standards, controls, practices and procedures to better meet business goals
- Proactively identifies and contributes ideas and work for the development of new or enhanced propositions /procedures/philosophy, ensuring we charge the right premium for the associated risk
8
Experience For Large Group Underwriter Associate Resume
- Creative problem-solving skills with advanced attention to detail
- Proven use of judgement and critical thinking abilities
- Proactively and responsibly takes ownership for personal development and acts as a role model contributing to a positive and supportive team culture
- Facilitates quality for the team, providing feedback on errors and providing root cause analysis of errors to avoid repeated mistakes; recommends change or remedial action where appropriate
- Responsible for determining acceptability of insurance risks and appropriate premium rates for large and complex group cases
- Document case decisions and underwriting rationale
9
Experience For Dental Group Underwriter Resume
- Prepare proposals and/or offer information and coordinate final proposal presentation, including preparation of all required exhibits
- Communicate rate/fee development and plan design offered, and assess contract comparisons for takeover business
- Negotiate with sales representatives or agents/brokers to resolve rate questions and risk related concerns
- Provide mentoring/coaching to help develop technical skills of others and support team growth and development initiatives. Conduct training for sales and/or underwriting staff as needed
- Conduct research in order to secure additional data needed to make determinations on benefits and premiums
- Respond timely and accurately to requests made to the underwriting team while maintaining positive relationships with our internal and external customers through effective written and verbal communication skills which include agents and proposed insureds
10
Experience For Dental Small Group Underwriter Resume
- Strong knowledge of Allstate Benefits' (AB) group products
- Develops proposal benefits and rates for prospective accounts by analyzing complex data including: historical claims experience, identifying adverse or favorable trends, project future costs, design benefit alternatives to reduce potential adverse selection and utilization abuse, validate demographics and prepare competitive comparisons
- Develop and maintain strong relationships with other departments, sales, and account management teams
- Provides written responses as part of the process for completing formal Request for Proposals (RFP)
- Works collaboratively within work groups to accomplish departmental and organizational goals
- Expresses ideas clearly in both written and verbal communications
- Provides underwriting support by assisting with the preparation and delivery of new and/or renewal case files. Analyzes results for reasonability and makes decisions about how to proceed
List of Typical Skills For a Group Underwriter Resume
1
Skills For Large Group Underwriter Assoc Resume
- Work effectively with Microsoft Word and Excel applications
- Develop a strong understanding of our products and services, underwriting guidelines, systems and tools, pricing methodologies and the marketplace
- Proven track record of developing new business and achieving renewal retention targets in Group Accident & Health
- Participate in product development and enhancements. Represent underwriting/service team perspective based on personal knowledge and experience
- Build strong relationships with our sales people, working in partnership with them to sell renewals and quotations
- Underwriting experience
- A BA/BS, preferably in a related field such as finance, mathematics or accounting and/or equivalent combination of education and experience
- A BA/BS in a related field such as finance, mathematics or accounting and/or equivalent combination of education and experience
- Strong knowledge of medical underwriting principles, practices and techniques
2
Skills For Senior Group Underwriter Resume
- Underwriting experience required
- Proposes rates and terms for group dental prospects, using a combination of experience, demographic data and manual rates
- Group Benefits and/or Medical Underwriting experience required
- Calculates renewal rates for group cases based on analysis of group's experience, industry and demographics
- Learning underwriting technical discipline of one or more products
- Working knowledge of personal computers and related software applications including Excel spreadsheet calculations and formulas
- Using Allstate Benefits' workflow management tools, thoroughly document thought processes to support decisions made regarding specific cases
3
Skills For Group Life & Disability Senior Group Underwriter Resume
- Building collaborative and constructive relationships with internal and external business partners across the organization
- Working knowledge of Sun Life's systems and applications, mainly Oasis, Chess, Genesis and Boxi Reports
- Ensure proper pricing and appropriate funding methods. Coordinate underwriting activities on proposals, new cases, renewals, and amendments
- Develops recommendations relating to strategic pricing actions, process improvements, and underwriting best practices
- Make case level decisions using independent judgment as well as following underwriting guidelines
- Develop and maintain relationships with field personnel and clients by answering general questions and obtaining information on which to base decisions
4
Skills For Senior Large Group Underwriter Resume
- Strive to meet client needs, including providing insight and creative solutions to help solve client issues around risk and cost of their group benefits plan
- Solve work problems impacting the rating process
- Utilize underwriting criteria and policies to provide proper rating decisions
- Evaluate risk and underwrite standard group insurance cases including rating and risk analysis of prospects, new cases, amendments and/or renewals
- Communicate with policy owners, applicants, brokers, agencies, and/or other sources concerning underwriting decisions and procedures
- Provides supporting documentation to sales/marketing to assist them with benefit and rate presentations
5
Skills For Associate Large Group Underwriter Resume
- Plan and conduct product training to intermediaries to grow and generate sales activities
- Ensure that the company can administer the client’s proposed benefit plan design and funding method
- Document and communicate decisions to necessary areas in the division. Reviews cases exceeding underwriter’s review level
- Participate in regional marketing rollouts
- Assess risk and determine the price, financial and contractual conditions of Sun Life's Group Benefits offering for each Plan Sponsor
- Develop an understanding of the administrative, contractual and legislative Group Benefits environment
- Work with our sales people to ensure a clear understanding of our clients, their needs and their respective risk profiles
- Uses rating/financial tools, reference materials, and source systems for premium, membership, and claim information
6
Skills For Junior Group Underwriter Resume
- Communicates with sales, administration and actuarial to assess the rating and administrative impact or benefit and plan changes
- Participates in multi-functional teams as underwriting representative
- Communicates with sales, administration and claims to assess the rating and administrative impact of benefit and plan changes
- Strive to meet client needs, such as providing insight and creative solutions to help solve client issues around risk and cost of their group benefits plan
- Provide training and guidance to lower level group underwriters
7
Skills For Large Group Underwriter Resume
- Entry level underwriting position
- Exhibits a self-starting, proactive, positive, professional, mature attitude
- Exhibits proficiency in the iRAP system, all underwriting tools and companion data warehouses
- Shows ability, independence and courage in decision making and recommendations
- Exhibits a self-starting, proactive, positive, professional attitude
- Shows ability, independence, and courage in decision making and recommendations
- Mentors team of underwriters focused on accounts ranging from 500 to 4,999 employees
- Provides reporting support and analysis for leadership team as assigned
- Analyze data related to the risk being underwritten for small to large cases, in order to determine what benefits, if any, can be offered and at what rates
8
Skills For Large Group Underwriter Associate Resume
- Gathers and assesses background information to determine risk potential and to develop required rate actions on new business and existing accounts
- Assists in reviewing Certificates, Policies and Group Approval Sheets for sold cases
- Enrollment in or completion of CEBS courses
- Underwrite and administer a profitable portfolio of Group, Corporate & Multinational Accident, Travel & Health business within AIG’s agreed business plan and underwriting guidelines
- Develop and grow the channel of distribution assigned to achieve both the top and bottom line target for New Business and Renewal Business
- Collaborate closely with and build excellent business relationships with internal stakeholders and key business partners and intermediaries through regular visitations and engagement
- Involved in projects / regional initiatives including product development
9
Skills For Dental Group Underwriter Resume
- Any other activities and projects assigned by superiors
- Sound knowledge of Group Accident & Health product and benefits
- Evaluate risk for the more complex group insurance products. Analyze data such as financial condition of the client company, characteristics of employee groups, participation percentage, type of industry, or past claim experience to determine benefits and rates
- Evaluate risk for group insurance products
- Analyze data such as financial condition of the client company, characteristics of employee groups, participation percentage, type of industry, or past claim experience to determine benefits and rates. Ensure proper pricing and appropriate funding methods
10
Skills For Dental Small Group Underwriter Resume
- Coordinate underwriting activities on proposals, new cases, renewals, and amendments
- Explain and defend underwriting courses of action
- Document and communicate decisions to necessary areas in the division
- Complete renewals, quotations and respond to client requests within service standards
- Be required to complete the CEBS Group Benefits Associate (GBA) certificate within 3 years from date of hire
- Prepares annual settlements, ERISA reports, rate projections and post-sale review
List of Typical Responsibilities For a Group Underwriter Resume
1
Responsibilities For Large Group Underwriter Assoc Resume
- A BA/BS in a related field such as finance, mathematics or accounting and/or 0-2 years of equivalent combination of education and professional underwriting experience
- Knowledge of basic accounting and/or financial reporting of group policies
- Needs to be able to pull data from several sources for reporting purposes
- Basic knowledge of financial principles and concepts
- Comprehensive knowledge of medical products including their financial drivers and funding arrangements including fully insured, ASO, flex funding and refund accounting
2
Responsibilities For Senior Group Underwriter Resume
- Perform as a team member and collaborate with other teams/depts
- Comprehensive knowledge of PC and database application software
- Proficient in Microsoft products and data bases
- Minimal travel required for finalist and broker meetings
- General knowledge of Group Insurance business
- Detail oriented and willingness to learn new things
3
Responsibilities For Group Life & Disability Senior Group Underwriter Resume
- Bilingual, English and French, is an asset but not mandatory
- Travel to Regional Home Office sites –Occasional
- Attend Industry Seminars/Conferences –Occasional
- Makes financial business decisions for a Fortune 100 Company
- Completes accurate financial analysis and risk assessment to evaluate specific strategic options and opportunities
- Develops financial exhibits and documentation that enhance delivery
4
Responsibilities For Senior Large Group Underwriter Resume
- Provide input into performance management discussions of project team members Educate team members and business partners on area of technical expertise
- Shows respect for & supports management decisions/strategies
- Exhibits a basic understanding of the principals and techniques of underwriting, key drivers in the risk calculation and beginning to show the capacity to identify acceptable risk
- Understands the Life product offerings, and components of each
- Consistently meets accuracy and deadline driven metrics with appropriate level of activity
5
Responsibilities For Associate Large Group Underwriter Resume
- Prepares or supervises the preparation of annual settlements, ERISA reports, rate projections, or benefit changes
- Learn and develop in the risk evaluation of group insurance products
- Primary responsibility and majority of time is dedicated to
- Case level production of one or more products
- Supports broker education on Aetna tools and processes, and promotes broker self-service where appropriate
6
Responsibilities For Junior Group Underwriter Resume
- Identifies process improvement through automation or process changes and makes change recommendations to management when appropriate
- Prepares or supervises the preparation of annual settlements, rate projections, or benefit change increments or decrement
- Participates in customer presentations as needed
- Prepares or supervises preparation of annual settlements, rate projections, or benefit change increments and decrements
- Contribute to total division profitability by analyzing/assessing client profitability through experience and expense analysis and attention to product line performance
- Participate in product development and enhancements. Represent underwriting/service team perspective based on personal knowledge and experience. Participate in regional marketing rollouts
- Complete Financial Statement and Financial reports within service standards
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