Human Factors Engineer Resume Sample
Torey Runolfsdottir
3108 Carroll Falls,
Boston,
MA
+1 (555) 799 8437
Work Experience
Senior Human Factors Engineer
12/2015
-
PRESENT
New York, NY
- Demonstrated understanding of user centered design, heuristic evaluations, design of experiments, and statistical analysis verbally and in written form
- Capable of handling moderately complex engineering assignments
- Experience with all aspects of human factors practice including: performing generative research, performing heuristic evaluations, developing research plans and test protocols, conducting formative and summative usability testing research, and regulatory documentation
- Support the examination and analysis of use errors in existing and new products and services
- Work collaboratively with other design disciplines and clinical engineering to take design from requirements to detailed specifications for consumption by various engineering disciplines
- Direct experience with ultrasound systems in an FDA Class 2 regulated environment
- Excellent organizational, communication and collaboration skills
Human Factors Engineer
11/2010
-
10/2015
Phoenix, AZ
- Complete work with minimal oversight from more senior personnel
- Experience in applying human factors engineering to medical devices
- Experience working cross-functionally on risk management activities
- BS in Cognitive Science + 8 years’ experience or MS in Cognitive Science, Human Factors, or similar + 5 years’ experience
- Experience in applying HFE to medical device or combination product development
- Experience writing formative and summative usability study protocols and reports and human factors summary reports consistent with health authority expections
- Experience designing instructions for use (IFU) documents and training materials for medical devices/combination products and conducting usability testing of them
Entry Level Human Factors Engineer
07/2005
-
07/2010
Dallas, TX
- Skilled in conducting usability evaluations, including facilitation and observation, data collection, analysis and presenting findings to stakeholders
- Collect and analyze usability data / experience with applied statistical techniques (t-tests, ANOVA, regression, etc.)
- Knowledge and experience with user / use environment research, scenario development and documentation
- Experience with creation of wireframes, screen prototypes, 3D printing and computer simulations
- Good understanding of design principles, theories and techniques
- Computer software skills for design communication and prototyping: Adobe Illustrator, Photoshop
- Work with multi-functional development teams and on multiple projects
Education
Duke University
2000 - 2005
Engineer's Degree in Human Factors Engineering
Professional Skills
- Excellent communication skills (written and verbal); excellent technical writing skills
- Excellent oral and written communication skills, including presentation, and facilitation skills
- Excellent IT skills PC literate (rather than Macintosh) with good experience with typical Microsoft Office applications including MS PowerPoint
- Demonstrated pro-activeness and problem-solving skills
- Advanced computer skills including spreadsheet, word processing, and specialized applications
- Effective written and verbal communication skills with ability to adapt message content depending on audience or stakeholder set
- Extensive experience working in consumer hardware product design, and bringing products to market
How to write Human Factors Engineer Resume
Human Factors Engineer role is responsible for design, software, research, collaboration, engineering, modeling, adobe, english, architecture, printing.
To write great resume for human factors engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Human Factors Engineer Resume
The section contact information is important in your human factors engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Human Factors Engineer Resume
The section work experience is an essential part of your human factors engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous human factors engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular human factors engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Human Factors Engineer resume experience can include:
- Experience working with human factors external consultancies, or as part of an external consultancy team that supported the design and development of new medical devices
- Develop effective team working skills and personal skills to ensure implementation of strategies and deliverables
- System user interface design experience, with demonstrated problem solving skills
- Effective time management and organizational skills with the ability to set priorities
- Strong interpersonal skills with a positive “customer service” attitude, good team player
- Demonstrated time management, decision making, presentation, and organization skills
Education on a Human Factors Engineer Resume
Make sure to make education a priority on your human factors engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your human factors engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Human Factors Engineer Resume
When listing skills on your human factors engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical human factors engineer skills:
- Develop team working skills and personal skills
- Experience with effectively negotiating interactions with various stake holders such as designers, engineers, and business development
- Generate opportunities to develop communication and negotiating skills to operate in a multidisciplinary environment, both internal and external to Pfizer
- Excellent collaboration, communication, leadership, influencing, and presentation skills
- Strong interpersonal skills and the ability to work collaboratively on a cross-functional team
- Strong experience doing user research and testing
List of Typical Experience For a Human Factors Engineer Resume
1
Experience For Senior Human Factors Engineer Resume
- Demonstrated ability to analyze data, including knowledge and proficiency with basic statistics
- Proven ability to clearly communicate how study results can be implemented into design
- Experience in the development of Combination Products and Drug Device Systems within the pharmaceutical industry is an advantage
- Knowledge of graphic design and associated software packages as well as experience of Design Iteration and Applied Design would be advantageous
- Support internal and external audits of the DCoE Quality System as they relate to design validation/human factors
- Plan and conduct usability studies to evaluate new and existing products, and making constructive suggestions for change
2
Experience For Principal Human Factors Engineer Resume
- Provide input and support for generation of assigned Pfizer device Instructions for Use (IFU), device labelling and packaging
- Apply creative problem-solving strategies and techniques to get tactical, innovative, and disruptive ideas launched
- Maintain current and up to date knowledge and understanding of relevant global medical device regulatory standards
- Become familiar with all Teleflex business unit device portfolios and corresponding clinical applications
- Adhere to and ensure the compliance of Teleflex, Inc. Code of Conduct, all company policies, rules, procedures, and housekeeping standards
- Conduct experimental research by designing relevant studies, collect and analyze data, and interpret results to stakeholders
- Generate and ensure approval of all Pfizer device human factors engineering documentation for assigned devices
- Provide input into risk management activities related to assigned projects ensuring risk files are aligned with human factors activity and feedback
3
Experience For Senior Principal Human Factors Engineer Resume
- Assist in the application of HF engineering principles and controls for all device development projects
- Working knowledge of relevant human factors, design controls, and risk management regulations, standards, and guidances for medical devices and combinations products
- High level of initiative and ability
- Demonstrable experience of working under device design controls specifically in the area of Human Factors / Usability Engineering and User-focussed Risk Management
- Experience in ISO/FDA requirements applicable to device design and regulatory labelling
- Responsible to develop, deploy and promote the library of manikin, driver’s desk, seat and footrest
4
Experience For FAA Senior Human Factors Engineer Resume
- Catia v5, DMA, Human Builder, Human Posture Analysis
- Methodologies for ergonomics : tasks analysis, questionnaire definition, interview synthesis, manikin definition
- Seek to create the best possible product or service for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities
- Communicate passion and empathy for the customer in a way that is contagious and inspires teams to keep iterating until the best-possible solution (within given constraints) is found
- Deliver task analyses, wireframes, user error analysis, and develop success criteria, analyze results, and provide recommendations to product teams and cross-functional stakeholders
- Collaborate closely with interface designers, engineers, and the marketing team and business leaders to define detailed designs that meet customer needs and to motivate teams to seek, utilize, and apply customer insights throughout the product and service lifecycle
- Plan and execute methodologically sound usability testing, data analysis, results documentation and presentations following BD processes and the guidelines of the FDA (IEC 62366, AAMI HE75)
- Able to understand business goals and link them to design directions and product architecture and advocate for short-term solutions that support long-term product visions and business strategies
- Lead brainstorming and ideating sessions, report outs to stakeholders, and innovation research
5
Experience For Navtac, Senior Human Factors Engineer Resume
- Teach human factors processes and understanding of our customers to cross-functional project teams as well as leaders and less-senior human factors engineers
- Able to prepare usability engineering plans and reports for submission and internal documentation
- Develop and evangelize human factors based product growth strategies and long-term roadmaps
- Write and deliver influential speeches and articles within BD and externally
- Provide Human Factors support to Thales’s rail projects to support project delivery timescales and budget
- Independently executes the design of products/processes/equipment/systems/facilities by applying standard engineering theories, concepts, and techniques within the discipline. Independently investigates, conducts tests or experiments
6
Experience For Ergonomics & Human Factors Engineer Resume
- Creates/modified designs for intermediate problems. Designs/modifies more complex components/processes; writes detailed design specifications. Predicts patterns/trends. Grasps complexities and sees relationships among data; determines consequences and alternatives; makes recommendations
- Directs the efforts of others such as technicians and outside resources. Performs tasks such as writing Requests for Capital Expenditures (RCEs), safety/quality checklists, scope documents, etc. Develops and executes validation protocols
- Possesses a working technical knowledge and application of concepts, practices, and procedures. Ability to work on problems of moderate scope where analysis of situations or data requires a review of identifiable factors. Demonstrates judgment within defined procedures and practices to determine appropriate action
- Collect and synthesize detailed information on how users interact with Intuitive Surgical’s products through various techniques including interviews, simulations, direct observations, task analyses, and persona development
- Contribute to user interface designs by negotiating design recommendations to mitigate use errors and improve usability. Assist creation and revision of user-interface requirements documents
7
Experience For Mid Level Human Factors Engineer Resume
- Coordinate human factors efforts across projects involving several sub-systems
- Contribute to user interface designs by providing guidance, ideas, and feedback to Interaction Designers and developers
- Analyze complaints from on-market products and update usability risk assessment and escalate usability-related issues as necessary
- Lead the efforts required to create and update usability risk analyses for Intuitive Surgical’s products
- Represent the Human Factors function on core teams for large projects
- Mentor junior human factors engineers (e.g. interns) and others in organization in usability engineering methods and best practices, as well as Intuitive Surgical product development processes
- Lead or support the development of usability engineering processes within the multiport engineering group, including the creation and maintenance of department operating procedures, test plan templates, etc
- Prepare and review documentation for submission to regulatory agencies and notified bodies. Answer questions and provide additional justification and rationale to any questions received
- Keep abreast of regulations and best practices for medical device human factors (e.g. IEC 62366, AAMI HE75, FDA Applying Human Factors and Usability Engineering to Medical Devices) and advise management regarding potential improvements to internal processes and regulatory issues related to usability engineering
8
Experience For Entry Level Human Factors Engineer Resume
- Collect and synthesize detailed information about how users interact with Intuitive Surgical’s products through various techniques including interviews, simulations, direct observation at hospitals, task analysis, and persona development
- Present results of field observations, research, and usability testing to the New Product Development organization
- Analyze complaints from on-market products for usability-related issues
- Support the design, execution, and reporting on usability (human factors) tests at various stages of product development from early prototypes all the way through formal FDA mandated validation testing
- Maintain traces between use risks, mitigations, and validation test cases
9
Experience For Human Factors Engineer Senior Resume
- Work with cross functional teams to create and maintain usability risk analyses and user interface requirements for Intuitive Surgical’s products
- Reinforce a human centered design approach across the organization
- Represent the Human Factors function on core teams for small to medium sized projects
- Keep abreast of regulations and best practices for medical device human factors (e.g. IEC 62366, AAMI HE75, FDA Applying Human Factors and Usability Engineering to Medical Devices)
- Assist with functional, task, or anthropometric analysis using tools such as checklists, surveys, videotaping, and force measurement
- Evaluate man-machine interface using human factors and ergonomic principles to optimize safety and performance
10
Experience For Human Factors Engineer Resume
- Perform task and error analysis and cognitive mental workload assessments
- Assist with data collection through observation of flight crew activities in lab, cockpit mockup, or aircraft settings
- Support product development with research, use studies and usability evaluations to inform creation of requirements, design concepts/optimization, and identification of potential usability problems
- Create product concepts, define product aesthetics/form, and help identify product refinements that balance consumer appeal and user needs with business goals and manufacturing requirements
- Act as subject matter expert on research projects that have global impact and influence across multiple regions and business units
- Act as a mentor to junior engineer and scientist colleagues across all Teleflex BU and corporate structures
- Attend technical symposia and conferences relevant to all Business Unit and Corporate interests
- Attend Clinical symposia and conferences relevant to all Business Unit and Corporate interests
- Provide technical expertise in human factors design and specification development, mechanical systems and graphical user interface (GUI) design activities
List of Typical Skills For a Human Factors Engineer Resume
1
Skills For Senior Human Factors Engineer Resume
- BS + 10 yrs. Experience, MS + 8-11 yrs. Experience, Ph.D. + 5-8 yrs. experience
- Fluent in English and German with very good communication and presentation skills
- Demonstrated track record of success analzying user needs via contextual research, usability testing, and other validation methods
- Problem recognition and problem solving~skills
- Expand and develop engineering and scientific skills
2
Skills For Principal Human Factors Engineer Resume
- App or Software development skills
- Demonstrated work experience in relevant industry
- Demonstrated ability to provide technical direction with proven results
- Work effectively and efficiently in a fast~paced environment
- Experience required is 0-2 years of technical work experience
3
Skills For Senior Principal Human Factors Engineer Resume
- Experience or a combination of education and relevant work experience
- From 1 to 3 years of experience, or a combination of education and relevant work experience
- Experience in healthcare and FDA experience in software design and development
- Experience with working in an interdisciplinary setting (researchers, engineers, technical editors, etc.)
- Experience mentoring junior human factors engineers and cross-functional teams on HF methods and design thinking
- Experience with systems engineering, human factors, and usability engineering - preferably in the medical device/ IVD industry
- Capability to adapt to shifting priorities, work with minimal supervision, able to resolve problems/conflicts, reasoning ability
- User interface design experience including labeling, software applications, icons, and graphics
4
Skills For FAA Senior Human Factors Engineer Resume
- Experience working with/ liaising with external research consultants
- Experience with implementing HF ideally within a safety critical industry (preferably Rail)
- Considerable experience writing HF/applied psychology scientific and technical reports and presentations
- Demonstrates clear understanding of technology systems and computer software and hardware
- Demonstrated commitment to continuing education
- Experience or knowledge of the application of structured analytical techniques and working in n multidisciplinary teams to tight deadlines
- Experience conducting task analyses (Hierarchical, Job, Cognitive task analyses, etc.)
- Experience in each of the usability and software engineering cycle phases (analysis, design, development, implementation, and evaluation)
5
Skills For Navtac, Senior Human Factors Engineer Resume
- Experience in crude oil refining
- Demonstrate Chevron Way values of integrity, trust, diversity, ingenuity, partnership, protecting people and the environment, and high performance
- Experience designing solutions to usability issues
- Demonstrated understanding of user centered design, heuristic evaluations, design of experiments, and statistical analysis. Verbally and in written form
- Proven ability to influence without authority, to persuade internal colleagues of the benefits UXD experts can bring to a project
- UX/HFE experience in designing responsive, cloud-based software
6
Skills For Ergonomics & Human Factors Engineer Resume
- Experience working with data analytics and infographics
- Experience with the Incorporation of new plans, designs, and systems, into ongoing operations
- Experience with authoring and coordination of system architecture and system design documentation
- Experience mentoring human factors engineers and cross-functional teams on HF processes
- Conduct simulator based research on training methods that are effective with refinery operations
- Demonstrated competence in the application of HFE on MCPs to ensure HFE compliance during design and fabrication in geographically diverse locations
- Experience in the rail / construction industry would be beneficial
- Experience in safety-critical industry where Human Factors Engineering is required by regulations
- Plans and conducts worldwide customer, competitive, and software industry research to identify and prioritize usability improvement possibilities
7
Skills For Mid Level Human Factors Engineer Resume
- Experience with medical device technology required
- Experience in the test and evaluation of Transportation Security Equipment (TSA)
- +5 years’ experience as a Human Factors Engineer
- Proven ability to focus on the user’s needs and to translate those needs into requirements
- Strong hands-on expertise in the application of relevant standards and regulations for HFE (e.g. IEC 62366, ISO 14971)
- In-depth experience with design history, usability and technical files as well as other relevant regulatory submission documentation
8
Skills For Entry Level Human Factors Engineer Resume
- Experience in the data management and traceability of study results beneficial
- Working understanding of the principles of Medical Device and healthcare regulations including FDA’s Quality System Regulation (QSR) & ISO 13485:2003
- Working knowledge of IEC/ISO 62366:2008, FDA guidelines for Human Factors and Usability Engineering, and AAMI HE75:2009
- Utilizing the following tools for the review of patient safety incidents: Root Cause Analysis, Failure Modes and Effects Analysis, Cognitive Task Analysis, etc
- Planning and executing human factors studies on complex systems
9
Skills For Human Factors Engineer Senior Resume
- Working closely with Ford engineering teams, devise and develop new solutions to the challenges of global mobility
- Working knowledge of Human Factors/Usability Engineering regulatory standards
- Working knowledge of regulatory requirements for Human Factors Engineering (i.e. IEC 62366)
- Conducting usability testing, field research, individual interviews, and group interviews
- Reviewing deliverables and ensuring that they meet quality standards
- Providing project and client management support, including proposal generation, schedule adherence, and project-related decisions
- Mentoring and supporting junior Human Factors Specialists
- Researching and maintaining current knowledge of medical industry regulations and standards
10
Skills For Human Factors Engineer Resume
- Working knowledge of state-of-the-art clinical procedures or technical processes
- Understanding of risk and use error analysis
- Analyzing quantitative and qualitative data to evaluate client user interface designs
- Delivering test results, conclusions, and opportunities for improvement to clients via presentations and written deliverables
- Working towards Registered Membership of the Institute of Ergonomics and Human Factors (formerly known as the Ergonomics Society)
- Understanding of agile development practices and an ability to work in an agile development environment
- A full working knowledge of Chevron Engineering Standards related to the safe design of onshore and offshore facilities, and vendor packages
- Thorough understanding of Human Factors Engineering
List of Typical Responsibilities For a Human Factors Engineer Resume
1
Responsibilities For Senior Human Factors Engineer Resume
- Expand and develop engineering and scientific skills relevant to combination products and medical devices
- Strong experience with rapid prototype fabrication methods, equipment and materials
- Conducting Summative Validation testing
- Developing prototypes to explore and validate product design concepts
- Proficiency in user experience design with demonstrable knowledge in conducting user research and usability testing
2
Responsibilities For Principal Human Factors Engineer Resume
- Expertise in one of the following: HMI Design, Graphical User Interface Design, User Experience Design
- Relevant Human Factors/Usability Engineering experience in hardware product development industry
- Experience of working in a rigorous quality system
- HFE experience in the petrochemical industry
- Experience in a human factors role
- Extensive experience with various research methodologies (quantitative, qualitative, interviews, surveys/questionnaires)
- Experience in healthcare and FDA regulated environments in software design and development
- Conducting Formative Usability testing
- Conducting ethnographic user research to identify user needs
3
Responsibilities For Senior Principal Human Factors Engineer Resume
- Translating user needs to requirements and product design concepts
- Performing workflow, task and use error analyses
- Responsible for directing and coordinating all activities necessary to complete Human Factors engineering projects. Activities include, but are not limited to
- Acquire understanding of specific drug delivery technologies for various dosage forms from in-vitro testing to clinical trials and commercialisation
- Support marketing and product development teams by determining customer needs and requirements
- Mitigate HFE concerns and risks during design, 3-D model reviews, and material handling reviews
- Author and contribute to HFE documentation needed for creating Usability Engineering File and documentation for regulatory submissions
- Project manage the supply, assembly and testing of materials for use in HF studies and associated documentation
4
Responsibilities For FAA Senior Human Factors Engineer Resume
- Cockpit system integration team tasks including design review meetings with pilots, system integration specialists, and Program Management
- Conduct ongoing research on web-based, embedded, and stand-alone software applications user interface development best practices
- Apply creative problem-solving strategies and techniques to get innovative ideas launched
- As needed, apply FDA Human Factors Engineering processes to determine customer needs and requirements for medical devices and software
- Responsible for driving the global FMCNA culture though values and customer service standards
- Facilitate HFE training for MCPs and Business Units
- Collaborate with Marketing and clinical subject matter experts to develop usability test plans
- Assist in training associates in HFE methods
5
Responsibilities For Navtac, Senior Human Factors Engineer Resume
- Proficient with Word, Excel, PowerPoint, video editing, etc.
- Work autonomously or in a team setting with high-level direction
- Provide technical leadership as it relates to human factors engineering
- Research literature and develop clinical understanding with technical credibility to develop a strategy for regulatory submission
- In-depth knowledge of FDA’s guidance as well as international standards on the usability engineering process for medical devices
- NISTIR 7742) Customized Common Industry Format Template for Electronic Health Record Usability Testing
- Assess and analyze competitive devices and technologies for critical technical and market advantages
6
Responsibilities For Ergonomics & Human Factors Engineer Resume
- Become knowledgeable of portfolio applicable clinical procedures, standards of practice and affiliated physiology and pathology
- Provide input and support for risk management activities related to assigned devices
- Provide device usability input/support to device design inputs and device design specification
- Manage all human factors (HF) activities associated with HF vendors, including on boarding of HF vendor, generation of study brief, attainment of HF vendor proposals, assignment of HF vendor, providing all relevant materials and documentation, management of HF studies, and generation and approval of associated protocols and reports
- Report any adverse findings or adverse events witnessed at HF studies and ensure appropriate action
7
Responsibilities For Mid Level Human Factors Engineer Resume
- Ensure timely execution of HF studies for assigned projects
- Provide HF study feedback and/or recommended mitigation actions into the DCoE design group and external device design authorities
- Design and ensure full change control for IFU documentation where applicable for assigned projects
- Assist with all design validation activities for assigned projects including clinical study support, complaints analysis and justifications for not performing human factors where applicable
- Support continuous improvement activities as they relate to design validation/human factors
- Support the generation of device regulatory submission data
- Support and conduct human factors research to augment present and future device projects including in-house laboratory testing and external research with the support of contract staff/vendors
8
Responsibilities For Entry Level Human Factors Engineer Resume
- Develop technical expertise in device design control, risk management, human factors engineering, quality systems and in the regulatory requirements for devices
- Develop interfaces across Pfizer, developing common approaches to human factors principles across a range of device technologies
- Develop greater understanding of the role of DCoE and the Pharmaceutical Sciences organisation in the drug development process and its interfaces with other key lines e.g. Pharmaceutical Sciences Project Teams
- Develops organization-wide experience architectures across multiple platforms and organizations within the Global Business Unit
- Develop technical expertise in specific area of involvement and become recognised as an increasingly competent technical contributor
- Generate opportunities to develop communication and negotiating skills to operate effectively in a multidisciplinary environment, both internal and external to Pfizer
- Provide human factors and design validation support to R&D teams
9
Responsibilities For Human Factors Engineer Senior Resume
- Participate in teams to design and develop user interfaces (hardware, software, labeling, instructions and training)
- Participate in teams to develop user requirements
- Lead Use Error Analysis activities as part of use-related risk analysis and mitigation efforts
- Conduct product evaluations, brainstorming sessions, competitive analysis, and other usability engineering methodologies with both internal teams and external vendors
- Design, plan, execute and document simulated-use tests, field studies, focus groups, contextual inquiry studies, survey and questionnaire creation, and other usability evaluation methods
- Develop requirements, designs, and verification plans in coordination with aircraft design and test teams for the implementation of the aircraft Human-Systems Interface as it relates to Pilot, Aircrew, Mission/Operator (for military applications), and Maintainer systems
- Work with pilots, engineering teams, and regulatory authorities to develop the cockpit / human interface design, compliant with applicable military, industry, and FAA airworthiness standards and regulations
- Develop and execute Human Factors Certification and Evaluation Test Plans incorporating acceptable methods of compliance
- Efficiently coordinate test requirements with the test team comprised of pilots, engineering groups, and flight test operations
10
Responsibilities For Human Factors Engineer Resume
- Review and evaluate proposed designs to identify potential issues and solutions
- Provide recommendations for the improvement of operational and maintenance activities
- Identifies and evaluates new technologies, innovations, and outsourced partner relationships for alignment with design strategy, technology roadmap, and business value; creates plans for integration and update into architecture
- Reviews and evaluates designs and project activities for compliance with technology and development guidelines and standards; integrates suggestions, updates, and innovations into overall architecture and design language
- Leverages recognized domain expertise, business acumen, and experience to influence decisions of executive business leadership, outsourced design partners, and industry standards groups
- Provides guidance and mentoring to less- experienced staff members to set an example of user experience design innovation and excellence
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