Insurance Specialist Resume Sample
Juliet Simonis
303 Moore Walks,
Los Angeles,
CA
+1 (555) 423 2431
Work Experience
Insurance Specialist
07/2017
-
PRESENT
Phoenix, AZ
- Monitor and manage the disbursement of payment of all insurance premiums for the commercial mortgage loans for which there are escrow funds being held and any force place insurance premiums
- Initiate and oversee any forced place insurance coverage that is required due to inaction of the borrower
- Oversee and administer all casualty losses incurred on the commercial properties. This includes, but is not limited to, analyzing the severity of the loss by reviewing loss affidavits, engineering reports, etc.,
- Arranging property inspections, and processing disbursement requests from the loss proceeds
- Correspond, either verbally or in writing, as necessary with borrowers, insurance agents, and insurance companies to resolve any issues or discrepancies related to insurance
- Interact with internal departments as needed to resolve any issues or discrepancies related to insurance
- Oversee and administer all casualty losses incurred on the commercial properties. This includes, but is not limited to, analyzing the severity of the loss by reviewing loss affidavits, engineering reports, etc., arranging property inspections, and processing disbursement requests from the loss proceeds
Senior Insurance Specialist
03/2015
-
05/2017
Philadelphia, PA
- Review, analyze and interpret all types of property and liability insurance policies, operating statements and property appraisals for commercial loans to ensure compliance with the loan documents, investor requirements and internal policies and procedures
- Excellent knowledge of Insurance Services’ automation system
- Knowledge of and/or ability to learn Insurance Services’ automation system
- Travel, occasionally overnight INDBBTINS
- Assist Administrative Assistant, as necessary, on processing and distribution of all mail coming into the Insurance Loan Servicing Department
- Monitor and collect the necessary documentation to determine that all non-escrowed loans have adequate insurance policies in force. Initiate and oversee any forced place insurance coverage that is required due to inaction of the borrower
- Correspond, either verbally or in writing, as necessary with borrowers, insurance agents, and insurance companies to resolve any issues or discrepancies related to insurance. Interact with internal departments as needed to resolve any issues or discrepancies related to insurance
- Job Title Default
Property Insurance Specialist
04/2008
-
02/2015
San Francisco, CA
- Knowledge or ability to learn Insurance Services’ automation systems
- Formal Education and/or Training
- Identification, entry and maintenance of third party insurance information to facilitate coordination of benefits and benefit recovery
- Identification of accident related claims
- Communication with other departments and healthcare providers
- Resolve suspended medical claims utilizing Medical Assistance Policy
- Process certificate activations, disburse upfront premiums, and verify that internal systems accurately reflect mortgage insurance information on newly set-up conventional loans that include PMI
Education
Argosy University, Chicago
2002 - 2007
School's Degree in Health Sciences
Professional Skills
- Excellent interpersonal skills; strong written and verbal communication skills; strong listening skills
- 1+ yrs of experience working with medical insurance Strong knowledge of computer programs, customer service and excellent communication skills
- Data processing/entry & customer service experience Excellent typing and proofreading skills
- Effective written and verbal communication skills and listening skills
- Basic computer skills & phone skills
- Skill in organizing and prioritizing work and following assignments through to completion Skill in written and verbal communication
- Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short time frame
How to write Insurance Specialist Resume
Insurance Specialist role is responsible for computer, basic, interpersonal, customer, insurance, microsoft, general, software, research, access.
To write great resume for insurance specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Insurance Specialist Resume
The section contact information is important in your insurance specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Insurance Specialist Resume
The section work experience is an essential part of your insurance specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous insurance specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular insurance specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Insurance Specialist resume experience can include:
- Organizational Skills & Ability to Effectively Prioritize Work
- Proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities
- Delivers a consistent and exceptional client experience by employing CRM skills
- Ensure strong communication skills to convey intricate account information
- Excellent communication and interpersonal skills and ability to interact comfortably with all individuals in a diverse multicultural environment
- Strong clerical skills required
Education on an Insurance Specialist Resume
Make sure to make education a priority on your insurance specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your insurance specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Insurance Specialist Resume
When listing skills on your insurance specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical insurance specialist skills:
- Effective time management skills and ability to prioritize multiple tasks
- Working knowledge of Windows based programs and basic data entry skills. Ability to handle multiple tasks and prioritize
- Excellent spelling and communication skills required in order to maximize relationships with all markets, customers and stakeholders
- Ensure strong communication skills to convey intricate account information3. Ensure all accounts are worked within client standards and Federal Regulations
- Highlight your experience in relation to the knowledge, skills and abilities listed under the "Job Description" section of this recruitment
- Possess excellent reading and writing skills
List of Typical Experience For an Insurance Specialist Resume
1
Experience For Senior Insurance Specialist Resume
- Effectively communicate with the teams, carriers, and clients to address all customer service issues, providing necessary research and resolution
- Basic arithmetic and alpha-sorting skills
- Mortgage servicing experience coupled with insurance experience
- Relevant working experience to include one year of health care experience with medical insurance knowledge and terminology
- Experience in health care related field including managed care, third-party payor billing, and/or medical office administration
- Experience such as working with group health care plans and other benefits including but not limited to life insurance and retirement
- Two (2) years of experience related to healthcare insurance eligibility, insurance verification or insurance billing in a hospital/medical office setting
2
Experience For Utilization Insurance Specialist Senior Resume
- Experience in placing or purchasing commercial insurance products, especially in the corporate energy, marine or credit insurance sectors
- Manage a team of insurance specialists and support them in revenue delivery and also in developing skill sets/talent
- Close to moderate supervision, depending on experience level
- Experience with ICD-9, CDT dental coding and medical/dental terminology
- Effective speakers who are able to communicate with clients in different ways: via telephone, mails, during meetings and presentations
- Work well in a team environment and establish and maintain effective working relationships with others
3
Experience For Property Insurance Specialist Resume
- Demonstrates positive interpersonal relations in dealing with fellow employees, supervisors, physicians, patients as well as outside
- Two - Five years post-acute healthcare experience in billing and/or insurance verification
- Experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to apply
- Experience gained from banking, transport, pharmaceutical, FMCG, hospitality and IT industries are also encouraged to
- Experience working in customer service
- Experience in hospital or healthcare setting required
4
Experience For Immunotherapy Insurance Specialist Resume
- A strong communicator who is comfortable speaking with a variety of audiences
- 1) Experience working with Property Insurance claims
- 2) Experience requiring general knowledge of the National Flood Insurance Program
- 1) Experience working with Commercial Property Insurance claims
- 2) Experience requiring general knowledge of the National Flood Insurance Program; and
- 3) Experience performing insurance review of Public Assistance relevant Project Worksheets
- 1) Experience in Property Insurance Sales or Underwriting; and
- Experience in performing an insurance policy rate change analysis
- In-depth experience in National Flood Insurance Program (NFIP) underwriting procedures and flood plain management; and
5
Experience For Life Insurance Specialist Resume
- Demonstrate knowledge of state, federal, and third party claims processing required
- Proven work track record showing longevity and success in work history
- Experience applying risk management principles to major commercial operations
- Ales experience in an insurance company or a financial institution in managing a sales team
- Previous experience working closely and collaboratively with other teams on the patients behalf
6
Experience For Escrow Hazard Insurance Specialist Resume
- Experience working in the Addiction Treatment field
- Experience in a medical business office, medical billing office, or healthcare insurance company
- Experience working in a corporate environment is an asset
- Experience in Insurance/Claims processing
- Experience working with collection systems
- Experience working in a fast pace environment
- Demonstrates the ability to act as request approver for team members to ensure accurate actions are taken for account resolution
7
Experience For Business Insurance Specialist Resume
- Experience in a healthcare receivables environment
- Four years of related insurance experience
- 3 to 5years of experience in a healthcare receivables environment
- Experience in a health care recivables environment
- Experience in Healthcare receivables environment
- Medical terminology and/or successful completion of a medical terminology class or commensurate experience required
- Experience in Insurance administration
- Performs functions necessary to secure account on pre-admissions maintaining a lead-time of 7 - 10 days prior to admission
8
Experience For Escrow Tax & Insurance Specialist Resume
- Insurance claims need to be settled as quickly as possible. We measure your effectiveness based on total number of claims settled and your cycle time
- Experience working with HR policies and procedures
- Experience providing administrative and/or program support in an academic or professional office environment
- Demonstrated ability to communicate professionally using various methods
- Demonstrated understanding of when and a willingness to involve Manager or Supervisor when needed
- Demonstrated knowledge of state, federal, and third party pharmacy claims processing required
- Bring insurance know-how during the underwriting processes when needed (escalation processes for Core, TF, ACFT & Fleet and Special Conditions in Factoring)
- Identifying, analyzing, and resolving customer and client processing problems or errors that include department premium discrepancies and system problem
9
Experience For Insurance Specialist IV / Lead Resume
- Responding to incoming customer inquiries in a high volume inbound call center environment via telephone or in writing
- Supporting processing functions such as issuing insurance policies, certificates, endorsements, and cancellations for
- Responding to incoming calls and email inquiries via telephone or in writing
- Performing Insurance reviews of infrastructure projects providing technical advice in the administration of public assistance program components
- Providing logistical support to triage and settlement teams pursuing recoveries
10
Experience For Hazard Insurance Specialist Resume
- Collating and issuing subrogation demands to adverse parties
- Managing insurance distribution from branch banking for Delhi, Punjab and East
- Outstanding medical terminology and medical billing knowledge
- Understanding of accounting principles and standards (IFRS17)
- Reviewing commercial insurance policies such as those providing coverage against flood, wind, and earthquake
- Working knowledge of property/casualty rating classifications and insurance coverage
- Addressing/resolving insurance cancellations
- Executing proactive sales initiatives to identify new insurance opportunities, and managing an active pipeline
List of Typical Skills For an Insurance Specialist Resume
1
Skills For Senior Insurance Specialist Resume
- Communication skills, the ability to work in a team environment, and effectively direct front and back-end work processes
- Strong computer skills, including proficiency in word processing and spreadsheet software
- Good verbal and written communications skills necessary
- Good human relations/interaction skills necessary
- Strong analytical, interpersonal skills and attention to detail
- Good mathematical skills.
- Excellent written and verbal communication and exceptional customer service skills
2
Skills For Utilization Insurance Specialist Senior Resume
- Carefully weighs the job responsibilities priorities. Can function effectively under pressure
- Working knowledge of Windows based programs and basic data entry skills
- Data Management providing data concerning values at risk; establish historical data base lines; maintain evidence of prior insurance protection
- Experience, training, and coaching less experienced staff with patience to explain details and processes repeatedly
- Utilize math skills to assist in compiling and analyzing various data components
3
Skills For Property Insurance Specialist Resume
- Experience coordinating and prioritizing multiple projects
- Loan servicing experience insurance agency or insurance carrier work experience
- Two years experience in a medical or rehab office, clinic, or comparable hospital experience utilizing insurance company websites required
- Proficient PC skills (Excel, Word, SAP, Reporting)
- Proficient with MS Outlook, MS Excel and MS Word. Well organized, effective time management, prioritize and allocate workload for optimum efficiency
- Communicate effectively with insurance companies for payment
- Effectively manages assigned insurance receivables to achieve business line expectations
4
Skills For Immunotherapy Insurance Specialist Resume
- Knowledge of basic level computer skills
- Effectively handle details with accuracy
- Effectively communicate with operations, compliance and senior leaders from all lines of business
- Deliver presentations effectively to Financial Advisors, branch staff and clients
- Insurance experience or at least 3 years of investment experience
- Typing/word processing skills
- One year of insurance-related experience or equivalent combination of education and experience desired
- Utilizes Hospital Mainframe programs and Allscripts Systems effectively
- Understand, manage, prioritize and re-prioritize with a sense of urgency
5
Skills For Life Insurance Specialist Resume
- Experience in a healthcare receivables experience
- Demonstrates the ability to prioritize work with some oversight to meet outlined goals
- Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals
- In life insurance sales with management experience with a proven track record
- The ability to handle members effectively and efficiently
- Intermediate computer skills and proficiency in MS Word, Excel, Outlook, Access, and Adobe required
- Experience within a healthcare environment. Medical claims experience
- Bilingual (English/Spanish) and/or (English/French) candidates be able to speak, read and write effectively in both languages
6
Skills For Escrow Hazard Insurance Specialist Resume
- High-level of interpersonal, problem solving and influencing skills
- Proficient in numeracy skills
- Prior authorization work experience
- Effectively orally communicate and give organized oral presentations
- Prior work experience in specialty infusion, home care or related field
- Intermediate computer skills with programs such as Microsoft Office Suite: Outlook,
- Maintaining effective relationships with key internal and external partners to drive new revenue
- Excellent understanding of verifying, authorizing and processing of insurance claims
7
Skills For Business Insurance Specialist Resume
- Provide prior authorization assistance as well as claims assistance, including billing and coding instructions, to physicians and/or office staff. 10%
- Experience that reflects working with electronic health records and insurance processing in either a medical or dental setting
- Good team player with ability to manage teams, influencing and convincing people
- Previous billing, QA, or experience working in an outpatient clinic
- Previous billing and/or QA experience working in an outpatient clinic
8
Skills For Escrow Tax & Insurance Specialist Resume
- Demonstrate understanding of the patient’s treatment plan, corresponding charges and insurance status to respond to questions/concerns
- Demonstrate HIPAA compliance and patient rights’ while providing outstanding customer service in person, by mail or on the phone
- Organization, planning and prioritizing
- Review the Servicing Agent’s invoices for accuracy, and make corrections as needed, prior to submitting for payment
- Experience in insurance (claims, adjusting and policy writing is required)
- Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system
- Manage and ensure the data contained in the servicing system is updated to reflect the status regarding insurance policy effective dates and coverage amounts
- Experience working with benefits/Insurance programs within a university or state agency setting
- Experience working within guidelines of government regulations relating to benefits
9
Skills For Insurance Specialist IV / Lead Resume
- Experience using computers and MS Office Suite products as well as keyboarding proficiency
- Experience working with third party payors including referral and authorization requirements
- Experience with McCracken/Strategy loan servicing system
- Develop good working relationships with BP Business clients, joint venture partners and key external service providers
- Two to three years experience in a Medical business office, Medical Billing Office, or Healthcare Insurance Company
- 3 months in insurance verification, benefits verification or patient services in a healthcare setting. 1+ yrs experience in a windows based computer system
- Demonstrate knowledge of oncology medical coding
- Promote and maintain working relationships within a multi-skilled team environment to facilitate department/hospital vision and goals
10
Skills For Hazard Insurance Specialist Resume
- Demonstrate the ability to utilize all equipment and programs provided to assist in meeting job requirements and output
- Monitors the reporting of tax bills prior to the due date of payment
- Demonstrates advanced understanding of commercial and Medicaid payers
- Experience in a healthcare receivables environment working Medicare claims
- Solid understanding of the different types of Life Insurance, as well as product types, Illustration software, and advanced sales concepts
- Commercial loan servicing experience
List of Typical Responsibilities For an Insurance Specialist Resume
1
Responsibilities For Senior Insurance Specialist Resume
- Strong customer service skills; ability to communicate effectively with physician, patients, staff, visitors and others
- Clerical and mathematical skills
- Excellent customer service skill set, ability to listen and facilitate work to cost estimate
- Prioritize workload and open case follow-ups on a daily basis using technology tools
- Effective assistance to team in retaining clients and revenue
2
Responsibilities For Utilization Insurance Specialist Senior Resume
- Reviewing commercial insurance, to include policies providing coverage against flood, wind, and earthquake
- Bring insurance know-how to Workout team
- Understanding of call center environment and importance of service standards
- Maintaining a collaborative relationship with the multidisciplinary team, specifically the Addiction Counselors, Care Coordinators and Managed Care Specialists
- Traveling between 12 clinics in the Austin area
3
Responsibilities For Property Insurance Specialist Resume
- Delivering brokerage work,
- Making recommendations to management regarding the National Flood Insurance Program (NFIP) required adjustments and insurance commitment requirements
- Responding to local, state, and congressional inquires
- Providing advice to senior colleagues and/or officials responsible for broad program operations
- Understanding of commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) required
- Managing scope of work and remuneration,
- Keeping up with Mercer proffesional standards and procedures
4
Responsibilities For Immunotherapy Insurance Specialist Resume
- Attend ongoing sales and product training, and client profiling workshops
- Provide backup assistance to issuing auto ID cards, outgoing certificates of insurance, and processing payables
- Complete ownership on overall insurance business deliverable through supporting the business in revenue delivery and ensuring adherence to process requirements
- Coordinate and/or deliver training and coaching to Branch associates and Financial Advisors to deliver mass market insurance needs
- Responsible for maintaining all required licensing and designations
- Resolve issues with front-end edit errors using multiple systems including Xifin, Excellian, Beaker (LIS), and payor websites
- Responsible for handing calls according to the LEAP policy
- Be open to ongoing feedback aimed at improving performance
- Work closely with the multidisciplinary team and the patient to assist with researching and identifying patient insurance information applicable to HBFF
5
Responsibilities For Life Insurance Specialist Resume
- Establish interpersonal relationships by developing constructive and cooperative working relationships with team members, carriers, vendors, and clients
- Deep understanding of complex financial, tax, trust and estate planning related concepts and strategies
- Product Training and certifications of new RM’s
- Ensure underwriting processes are safe from insurance management point of view
- Define and monitor underwriting processes from Asset Protection policy standpoint
- Manage insurance function for the Branch banking network in assigned geographies
- Develop client pipeline using outside sources and branch referrals
- Attend all meetings for Capital One Investing and partners in various lines of business as relevant
6
Responsibilities For Escrow Hazard Insurance Specialist Resume
- Knowledge of UMPhysicians’ medical billing and clinics
- Work with Relationship Managers/Personal Bankers and Branch Managers in identifying opportunities in the client’s portfolio
- Ensure timely & accurate processing of
- Responsible for referring accounts to the Medicaid Liaison when an insurance
- Provides support to internal team members by assisting with initial escrow deposit calculations, off-cycle analysis requests and surplus disbursement requests
- Reviews initial mortgage billing statements to ensure tax, insurance and MIP information is accurate
- Accurately add, subtract, multiply and divide whole numbers, and to accurately perform simple calculations involving decimals and fractions
- Utilize computers and understand functionality. Proficient in Microsoft products including Excel, Word, PowerPoint and Outlook
- Working with health care insurance and finances
7
Responsibilities For Business Insurance Specialist Resume
- Adjustment of commercial claims property, depending on damage
- Florida Property and Casualty 20-44 Personal Lines or 2-20 General Lines Agent License within 90 days of being hired
- Comprehensive technical understanding of insurance products and markets,
- The ability to communicate with nursing staff, physicians, nurse practitioners and other health care personnel
- CPT and ICD-9 and ICD-10 coding, medical terminology, anatomy and physiology and general knowledge of health care environment and delivery systems
- Physician Office; Revenue Cycle; Physician or Hospital Billing; Health Insurance; Outpatient ambulatory
- Researches and assists with resolving customer issues as needed
- Post secondary education or training
8
Responsibilities For Escrow Tax & Insurance Specialist Resume
- Healthcare knowledge with the understanding of Medicare and HIPAA
- Knowledge of flexible spending accounts
- Receive new subrogation cases daily such as MVA’s, COR’s, Traumas, Medical Malpractice, Client, NCP’s and other case types
- Ensure RM’s and TL’s are adequately trained in sales and product specifics
- Responsible for the planning, recruitment, direction, organization and control of Insurance Specialists; includes ensuring Insurance Specialists strict adherence to Scorecard
9
Responsibilities For Insurance Specialist IV / Lead Resume
- Keep the Asset Protection policy up-to-date
- Ensure all processes related to Asset Protection are optimized and results under control
- Ensure all processes related to claims are efficient
- Be point of contact with Finance
- Drive day-to-day relationship with insurers and brokers related to Credit Insurance product
10
Responsibilities For Hazard Insurance Specialist Resume
- Drive day-to-day relationship with third party companies involved on Asset Protection policy execution (Montana COE, Willis, …)
- Monitor the level of service received from partners, compare those results with the SLA’s and define action plan if needed
- Work independently and as a team to satisfy customer needs
- Provide fellow associates and branch offices with easy access to information, friendly support, and reliable solutions
- Support the Relationship Managers and Personal Bankers in evaluating customers’ needs and providing solutions in the areas of wealth protection and accumulation, retirement planning, estate preservation and endowment planning
- Responsible for meeting and exceeding revenue targets established by Capital One Investing leadership
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