IT Business Senior Analyst Resume Sample

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Work Experience


IT Business Senior Analyst
12/2015 - PRESENT
New York, NY
  • Experience supporting the development and maintenance of financial system
  • PC software applications experience
  • Interpreting complex corporate contract language, company policy and financial requirements with vendor relationships
  • The ability to demonstrate problem solving and the ability to synthesize multiple sets of information and assumptions into a compelling business case
  • Very strong technical skills coupled with business intelligence and a deep understanding of customer's needs so that
  • The role is to help businesses implement technology solutions in a cost-effective way by determining the requirements, and communicating them clearly to all stakeholders, facilitators and partners
Asst VP IT Business Senior Analyst
02/2012 - 07/2015
Phoenix, AZ
  • The Solution Analyst is to work with development team in helping them understand requirements, create test plans, analyze QC and UAT defects, tracks and manages and fully documents changes for functional and business specifications
  • Responsible for effective management of stakeholders’ expectations against agreed deliverables
  • A broad understanding of Securities products & Corporate Actions and their operational lifecycle, and the systems infrastructure that supports them
  • Specific in depth knowledge of Settlements and Asset servicing along with Corporate Actions / Income / Tax
  • Knowledge of the software development life cycle required
  • Work effectively under own supervision
  • Pass on Knowledge and Mentor Staff
Assistant VP-it Business Senior Analyst
10/2008 - 08/2011
Boston, MA
  • Prior knowledge of Swift Messaging an advantage
  • Conduct meeting with clients and key stakeholders to gather requirements, analyze, finalize and receive formal sign-off’s from approvers
  • Manage domain’s work slate in the CATE work management system
  • Project coordination and status reporting
  • Coordinates with IT PM’s and First Data to ensure appropriate integration of functions to meet goals
  • Use of systems such as PTS, Renault, P2P, etc
  • Manage resources; actively communicate across teams and organizations to ensure accurate tracking of headcount, joiners and leavers, GOC analysis, SOW contracts, invoice processing, and contract renewals
  • Partner with Procurement
  • Weekly, monthly and ad-hoc reporting for the Business Office and the Leadership team of the organization

Education


East Texas Baptist University
2003 - 2007
Bachelor's Degree in Business

Professional Skills


  • Strong Analytical skills for Data and visualizations Experience interacting with business users and collecting the reporting requirements
  • Good oral and written communication skills including good presentation skills
  • Strong verbal and written communications skills and ability to effectively tailor communications for various audiences
  • That demonstrate strong organizational skills
  • Excellent modeling skills (UML object modeling, data modeling, ER diagrams)
  • Excellent problem solving and analytical skills, ability to think strategically and logically
  • Strong verbal, written, editing, grammatical, and presentation skills

How to write IT Business Senior Analyst Resume

IT Business Senior Analyst role is responsible for analytical, business, credit, design, reporting, analysis, cards, software, programming, architecture.
To write great resume for it business senior analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Business Senior Analyst Resume

The section contact information is important in your it business senior analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Business Senior Analyst Resume

The section work experience is an essential part of your it business senior analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it business senior analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it business senior analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Business Senior Analyst resume experience can include:

  • Self-motivated with strong task management skills and a demonstrated ability to drive to completion with appropriate levels of escalation
  • Experience in reporting analytics with advanced skills in excel, power point, and data management
  • Strong meeting management, facilitation skills and ability to motivate team members in a virtual environment
  • Strong analysis/problem solving skills
  • Strong interpersonal and relationship skills. Ability to influence indirect actions with results
  • Fluency in English and Spanish (spoken and written) excellent communication skills

Education on an IT Business Senior Analyst Resume

Make sure to make education a priority on your it business senior analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it business senior analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Business Senior Analyst Resume

When listing skills on your it business senior analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it business senior analyst skills:

  • Database querying and SQL skills, and good understanding of Capital Markets related data
  • Excellent communication skills. Clearly articulating and documenting functional specifications is a key requirement
  • Capacity to balance both short and long-term issues effectively and handle many simultaneous and often conflicting priorities
  • Effectively prioritize and delegate work and manage multiple due dates within aggressive timelines
  • Excellent functional and product solution/design skills on Core Credit Cards ECS+ Modules
  • Business Analysis experience with proven skill in data analysis and data manipulation

List of Typical Experience For an IT Business Senior Analyst Resume

1

Experience For Asst VP IT Business Senior Analyst Resume

  • Programming skills are not required, but basic knowledge of SQL, DB2 or Oracle would be an advantage
  • Intermediate SAS programming skills - Base SAS, SAS Macros at least 5 years working
  • Intermediate Unix shell scripting skills
  • Demonstrated capability to develop and maintain effective work relationships with stakeholders
  • Experience with 5+ years’ experience in business analysis role within financial services
  • Background/experience in querying relational databases
  • Experience working with Derivative flows and the associated reference data requirements (Futures/Options)
  • Work order management and manage teams in prioritization of work order through feasibility study, capacity planning and product management
  • Strong knowledge on Wealth and Retail banking products/processes
2

Experience For Avp-it Business Senior Analyst Resume

  • Experienced in working on multiple issues all enhancements in parallel
  • Politically astute with sound judgment. Build effective working relationships across multi-disciplinary teams
  • Strong analytical background, making recommendations towards efficient solutions
  • Extensive working knowledge/experience of NDM and FTP
  • At least five (5) years of experience with a card processing platform in a technology focused project management and/or technical environment
  • Project Management/Business Analyst experiences on Wealth Management/Retail banking applications
  • One year experience in creating web pages
  • Flexibility, and the ability to rapidly respond to changing priorities and requirements, is essential
  • Experience of documenting use cases, functional specifications or similar
3

Experience For Assistant VP-it Business Senior Analyst Resume

  • That demonstrate a high level of proficiency with all MS Office products (especially Excel)
  • That demonstrate ability to think outside the box
  • That demonstrate ability to meet and exceed aggressive deadlines
  • That demonstrate flexibility to change
  • Opportunity to learn/ add domain skill in the area of credit risk, and regulatory norms Basel 2 ad Basel 3
  • Experience developing governance, standards, procedures and playbooks
  • Experience in technology management or project role
  • Hands on experience with all Microsoft office products
4

Experience For Avp IT Business Senior Analyst Resume

  • Experience in the Software Development Lifecycle process
  • Experience in Business Analyst Role
  • Minimal 3 years’ experience with technology project implementation
  • Experience in ORMB 2.4 / CC&B 2.3.1 and above
  • Demonstrate Creativity and Curiosity in/outside work
  • 5 - 8 yrs Experience with SAS, Cognos, SQL, Teradata, Hadoop and Big Data technologies
5

Experience For Gfts IT Business Senior Analyst Resume

  • Strong knowledge of Citi Retail Bank systems (e.g. Eclipse) and business
  • Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts
  • Ensuring solutions meet business needs and requirements. Performing user acceptance testing
  • Providing functional and techno-functional solution satisfying the business needs
  • Writing and maintaining Business and Functional Requirements Documents
  • Partnering with Business Technology team to ensure all project technology needs are addressed
6

Experience For System West IT Business Senior Analyst Resume

  • Influencing and Persuasiveness: Influences, convinces or impresses others in a way that results in acceptance, agreement or behavioral change
  • Understanding of AML/KYC framework in CITI and ability to solution within the provided framework
  • Understanding of Account Reference data would be helpful
  • Focused on doing the right thing for the bank and its clients
  • Close relationships with colleagues and businesses encompassing various different countries and cultures
  • Provide TR Support/Testing when needed
  • Provide support for day to day complexity, and for project or concept state planning
  • Acts as the liaison between Business and Technology on project financial & project reporting
7

Experience For IT Business Senior Analyst Resume

  • Financial Reporting for incrementally funded projects
  • Knowledge and understanding of business drivers & strategies
  • Responsible for providing functional leadership of multiple large scale/complex global software solutions
  • Conduct project demo to business, perform UAT testing and get user sign off for the project deliveries before project go live
  • Build and maintain lasting relationships with all business stakeholders
  • Work with finance, technology and global production support teams to drive business management, reporting and quality improvements
8

Experience For Asst VP IT Business Senior Analyst Resume

  • Prepare senior leader meeting agendas
  • Analyze Business Requirements and assist end-users in clearly articulating all aspects of their requirements
  • Execute Regional Certification before implementing the solution in the countries
  • Maintain and produce Cash Specific executive and senior reporting
  • Executive reporting on project statuses and roadmaps for Equity stakeholders and sponsors
9

Experience For Avp-it Business Senior Analyst Resume

  • Establish and maintain Rates Reporting platform (Qlikview, ICG Data, etc.)
  • Establish and maintain and on-going dialog with the regional counterparts to ensure global consistency Key
  • Work as an individual as well as within a team structure to bring the functional knowledge
  • Provide the hi level design and sizing of the requests
  • Help the testing team to understand the business requirement and functional solution
  • Support the projects at business perspective during the project full life cycle,
  • Support testing coverage
  • Working within a technology environment
10

Experience For Assistant VP-it Business Senior Analyst Resume

  • Workflow process general understanding
  • Thorough understanding of the ECS+ cards product
  • Self-motivated with high sense of responsibility and team working
  • Subject Matter Expert for the Business when interacting with Operational functions and IT
  • Support multiple projects and manage through competing demands and ambiguity
  • Basic knowledge of the Enterprise Architecture functions and a sound understanding of the IT functions required to support it
  • Deal with multiple stake holders representing various lines of businesses and functions with in Citi
  • Document user requirements, Evaluating business processes, Project Plan development in alignment with the defined regulatory and data requirements
  • Needs to be well organized and have a very structured approach to managing tasks and problems

List of Typical Skills For an IT Business Senior Analyst Resume

1

Skills For Asst VP IT Business Senior Analyst Resume

  • Strong Communication skills to manage business stakeholder communication and expectation
  • Proven experience in providing high level reporting to senior management
  • Software development experience and solid understanding of programming concepts
  • Proven experience in directly managing projects and initiatives to closure successfully
  • Proven experience partnering with global and regional support teams
2

Skills For Avp-it Business Senior Analyst Resume

  • Experience in Business analysis (requirements gathering and validation, specification development, data analysis, test design and execution)
  • Demonstrated experience in application development, complex code development, application testing and component design
  • IT experience, 3-5 years or above relevant working experience as business analyst in bank IT projects
  • Process analytical and strong problem solving skill
  • Advanced program management and relationship management skills
  • Assisting the QA team in generating scenarios for effective and thorough testing
  • Expert experience performing analytics and reporting
  • Deep domain knowledge of banking functionalities. Banking domain experience is key for this role
3

Skills For Assistant VP-it Business Senior Analyst Resume

  • Hands on modeling experience on any of the key modeling tools (Erwin, IBM rational tools, Sparx EA, etc)
  • Maintain project schedules, project financials, and meeting minutes summaries to ensure effective, ongoing communications across all team members
  • Work with global tech teams (Ecommerce, Client Centricity, CRM, ETrading, Trade Processing, Risk, etc.) to prioritise and drive the business deliverables
  • Experience providing detailed analysis
  • Business Process Modeling and Notation techniques proven knowledge (BPMN, UML, Flow Charts, Cause-Effect)
  • Knowledge and experience of external application hosting model
  • Experience with one or more of the following: Microsoft Access, ability to work with macros and/or VBA code, SQL
4

Skills For Avp IT Business Senior Analyst Resume

  • Experience in Billing software is advantageous (like ORMB, TBMS-F, miRevenue)
  • Work experience with multi-national firms, especially the investment banking, securities companies
  • Experience of banking IT, and at least 3 years for Business analysis
  • Experience in related field preferably supporting a large technology/software development organization
  • Effective use of MS Office tools- Outlook, Word, PowerPoint, Excel in creating deliverables
5

Skills For Gfts IT Business Senior Analyst Resume

  • Solid understanding Project Management practices and principals
  • Build a strong working relationship with the Global G10 Rates Sales user base
  • Industry experience and knowledge of financial instruments, accounts, and corporate actions data
  • Experience with financial system design/requirement analysis
  • Effective communication and interaction with business and technology areas
6

Skills For System West IT Business Senior Analyst Resume

  • Extensive years in business analysis role with experience on large and complex projects
  • Experience on KYC would be an added advantage
  • Experienced RESTful API designer. Able to layout best practices and guidelines for API design
  • Experience with micro service architecture. Able to define bounded context/service boundaries
  • Strong Finance and Risk product knowledge
  • Experience and/or knowledge of HP Quality Center Tools
  • Understanding of one or more of the following business processes, securities lending, cash management, collateral management, settlements
  • Managing the communication and expectations of the requirements and development teams during the project lifecycle
  • Ensuring project artifacts are understood and are being properly used and updated
7

Skills For IT Business Senior Analyst Resume

  • Ensuring project management guidelines are understood and are being followed
  • Managing teams and global transformation projects
  • Supporting the overall UI development cycle and everyone involved to ensure deadlines are met and end results meet users’ expectations
  • Delivering material/presentations to Senior Management, internal and external clients
  • Providing transparency and communication to stakeholders on all project timelines, accomplishments and risks
  • Ensuring compliance with the Organizational PMO mandates for project artifacts
  • Working with the Organizational PMO on changes/modifications to the guidelines
  • Ensuring SDLC adherence to Citi standards
8

Skills For Asst VP IT Business Senior Analyst Resume

  • Working with users, business analysts, and developers to understand user and system requirements
  • Understanding of Derivatives products including Equity Options, Futures and swaps. Equity baskets derivatives and Stock Market derivatives
  • Support Production Support process for Sev 1s and 2s, managing or coordinating testing efforts when required
  • Coordinate Country UAT providing support during this phase and verify that the activities are finished on time according the project plan
  • Manages purchasing, shipping, and smarthands orders for Colocations
  • Executing analysis, definition and process mapping activities
9

Skills For Avp-it Business Senior Analyst Resume

  • Work closely with Project Managers in providing delivery dates for completing key project documentation
  • Assist in understanding transferability issues during Citi’s mergers, acquisition and divestiture processes
  • Participates in short-term planning sessions to ensure understanding of business goals and direction
  • Manage process of identification of issues or roadblocks during the TBed request process, and work with IT to solve them throughout User Acceptance Testing
  • Participate in cross training of system knowledge and perform mentoring and knowledge transfer with team members (Onshore/Offshore)
  • Global Financial planning, Monitoring, and Reconciliation
  • Participate in driving a culture of recognizing success
  • Detail oriented, flexible, adaptable to changing deadlines and deliverables, focused on adding value through support of management team
10

Skills For Assistant VP-it Business Senior Analyst Resume

  • Maintain relationships and working closely with Business, Operations & Technology partners, and communicating expectations/deliverables
  • Overall, assisting and supporting user community with change management
  • Knowledge and understanding of TCP/IP technologies
  • Co-ordinates project teams, facilitating meetings between business areas and technology
  • Responsible for the review, analysis, and monitoring of procedural documentation for ESRM CASP activities
  • Coordinating activities among teams (Tech and non-Tech)
  • Performing QA and/or follow up activities

List of Typical Responsibilities For an IT Business Senior Analyst Resume

1

Responsibilities For Asst VP IT Business Senior Analyst Resume

  • Significant PMO / Project Management experience across the full project lifecycle (requirements, design, development, testing and deployment)
  • BS or MS or MBA in Computer Science/Information Technology or related fields; OR equivalent experience
  • Design solutions within the committed timeframes that are cost/time/complexity effective. Always keep simple to balance complexity against time to market
  • Track/monitor day-day project status changes and prioritization changes
  • Refine, Prioritise and slice the shared book of work / Product Backlog items with the team
  • Liaising between CTI, GCT, and client teams to ensure timely support and tracking
  • Supporting Data Scientists in providing optimization support to our clients through numerous communication channels
2

Responsibilities For Avp-it Business Senior Analyst Resume

  • Prepare various Technology materials for business presentations including decks, talking points and senior messaging
  • Weekly tracking, reporting and trend analysis of scorecard metrics to ensure compliance and facilitate remediation. Metrics include but not restricted to
  • Manage training needs for support EA Processes and tools
  • Collaborate with business and their FINTECH partners on API solution planning and integration
  • Greater understanding of the GL reconciliation for Genesis project, processes/procedure for cards
  • Excited about rapid changes in the market/domain and being flexible to adopt newer technologies and methods
3

Responsibilities For Assistant VP-it Business Senior Analyst Resume

  • Work in wide spectrum of IT problems including legacy s/w to Big data technologies
  • Desirable knowledge in JAVA programming
  • Desirable knowledge in PL/SQL programming
  • Develop extensive vendor and product contract analyses to aid in the understanding of Citi’s contractual relationships
  • Become a subject matter expert on and be able to navigate all corporate systems utilized throughout the SAM lifecycle (i.e. P2P, eSourcing, CTC, etc.)
4

Responsibilities For Avp IT Business Senior Analyst Resume

  • Contributes in all project planning process
  • Support ongoing analysis of datacenter portfolio
  • Data mining and Data analytics (Preferably with QlikView)
  • Financial Markets Background, preferably in relation to Accounts and customer management in Banking
  • Self-directed and self-managing
  • Provide SharePoint support as needed
  • Develop and maintain chargeback methodology, provide feedback to business for ad hoc chargeback requests
  • Coordinate and support DSD’s role in release weekend, including but not limited to; preparations, escalation contact details and installation playbook updates
  • Contribute to the Business Office and the wider organization’s Controls objectives
5

Responsibilities For Gfts IT Business Senior Analyst Resume

  • Exposure to and interaction with senior business partners and CTI management across the region and to the Global Business Office
  • Interface with regional and global products and functions
  • Be the driver of change to improve processes and reduce costs
  • Translate business requirements to Functional requirements and document, design the solutions for data related projects
  • Represent Product Assurance team on Requirements and Design walkthroughs when needed to ensure all impacts are identified and successfully documented
  • Manage process and/or participate in and provide sign off of Formal Script/Test Strategy reviews and Entry/Exit Reports for Product Assurance
  • Manage the release process and associated open lines
  • Drive communication and be a liaison between business unit leaders and IT
  • Ensure any release related Risk/Issues are communicated to business partners, stakeholders, sponsors, Operations. Be a participant in developing mitigation plans
6

Responsibilities For System West IT Business Senior Analyst Resume

  • Experience with business partner and vendor relations or unique skills that drive business change
  • Create, document, and manage new processes as they're developed
  • Works closely with Business Product Owners, IT Product Owners and Retail Services Developers to identify, determine and document Retail Services Systems impacts through either Functional Requirements for Waterfall projects or User Stories for projects implementing through Agile methodology
  • Documents Business Requirement for both minor and full development projects to time and budget
  • Manage multiple projects within the constraints of scope, quality, time and cost to deliver specified
  • In collaboration with teams from Asia/EMEA/Core App Development groups, prepare weekly management updates covering topics relating to Financials, Culture, Tech Operating Performance, Controls and Critical Initiatives
  • Prepare and develop materials for, and facilitate the hosting of Asia/EMEA Monthly Operating Review with Head of Consumer Technology
  • Co-manage Change Control Board (CCB) process including new request reviews, management of approvals, including general project management as needed for large scale system implementations / enhancements
7

Responsibilities For IT Business Senior Analyst Resume

  • Review Business Requirements and as needed Functional Requirement documents as needed on proposed system enhancements and ensure alignment to functional processes
  • Manage SharePoint webmaster activities for Strategic Enterprise Architecture (SEA). Manage upgrades, create new sites as required, act as an SME for the tool
  • Manage EA Governance Operations Guide
  • Manage general SEA/Architecture center websites
  • Assisting with contractual engagements with vendors and Citi Sourcing resources including negotiation of new contracts, amendments to existing terms, and ongoing renewals
  • Assisting with ensuring consistency across strategic plans, operating plans, project proposals, book of work, and capacity plans across application development, infrastructure, and the business
  • Experience in the financial sector
  • Drive support for current and new technologies to push application growth
  • Understand and interpret financial results and provide proactive, forward- looking insight on expense drivers. Partner with Business and Finance to drive fiscal management. Promote data and fact-based decision-making
8

Responsibilities For Asst VP IT Business Senior Analyst Resume

  • Knowledge and experience with the full systems and software development life-cycle
  • Manage resource decision-making, reporting and analysis, including understanding and tracking of financial impacts
  • Produce management reporting, develop and execute communications and event strategy, lead employee engagement and culture agenda, execute strategic initiatives and special assignments
  • Proactively drive operational adherence and provide governance oversight on risk, control and compliance initiatives. Maintain a focus on health and hygiene matters
  • Strong leadership, interpersonal, influence, organization, and communication skills required
  • Exhibits sound and comprehensive communication and diplomacy skills
  • Strong knowledge of operations and technology (At least 2 years of experience in Technology functions)
  • Run business as usual processes for cost model and associated systems
9

Responsibilities For Avp-it Business Senior Analyst Resume

  • Drive scheduled release with country business and technology stakeholders to ensure smooth delivery. Provide release dashboard reporting and metrics to business sponsor and key stakeholders
  • Manage relationship to assigned business or operations partners and provide support on technology matter. Responsibilities include establishing key value creation, solution requirement, business processes mapping, identifying project goals
  • To lead key project implementation with business stakeholders and technology teams from initiation till implementation. Responsible to guide business on UAT planning, test execution, identifying project risk and critical paths
  • Experience in technology management or project role
  • Perform Business Analysis function to define requirements and create User Stories
  • Two (2) openings available
  • Work together with offshore/onshore development team for review of the requirements
  • Involved in Data analysis where applicable
  • Provide quick turnaround to Business issues and Management requests
10

Responsibilities For Assistant VP-it Business Senior Analyst Resume

  • Elicit requirements using interviews, document analysis, business process descriptions, use cases, scenarios, and business analysis and develop business requirements specification
  • Liaise with business and technology team, to nail down the project scope, clarify the requirements
  • Work with development lead to plan the project schedule, define milestone
  • Actively promote the value of Business Analysis throughout the organization
  • Prepare periodic reports on project status, progress, risks, deadlines and resource requirements
  • Learn mortgage back securitize business domain knowledge
  • Financial control - In conjunction with the team – understand and ensure financial and resourcing targets are met for specific asset classes / lines of business within the department, to contribute to the effective management of ICG Production Management budget targets and financials
  • Vendor Management - Help to coordinate with PS Vendor team on contract financials and legal requirements to push contracts through procurement process/ensure efficient execution

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