IT Manager, Development Resume Sample
Mckenzie Luettgen
241 Nathan Forest,
Detroit,
MI
+1 (555) 198 2261
Work Experience
IT Manager, Development
08/2015
-
PRESENT
Chicago, IL
- Develop and execute on strategies, delivering superior results both in the short term and long term
- Build for the future by hiring and developing strong team members
- Maintain and grow the platform to better prepare for future enhancements and increase speed to market
- Perform large scale program delivery spanning the entire software development lifecycle
- Identify opportunities for innovation or improvement in TD's Phone Channel Agent Desktop & Digital Contact platforms
- Perform cost Center/project financial management and budget tracking
- Web Content Management (SDL Tridion or similar)
Senior IT Manager, Development
06/2012
-
07/2015
Detroit, MI
- Applications Servers (JBOSS)
- Manage day to day vendor relationships (liaising with Vendor Management) including reviewing vendor invoices
- Be the driving force to implement best engineering practices including project development, test and operations, making the development process predictable, repeatable and scalable while continuously increasing the output and performance of the group
- Recruit, develop, motivate, mentor and retain a high performance team and be responsible for the overall direction, coordination and continuous evaluation of the team
- Build and maintain engineering metrics showing application health, team performance, and schedule compliance
- Participate in sprint planning and code review
- Look for opportunities for continual improvements in applications and processes
- Adapts to changing and evolving business priorities by offering options and constructive ideas on how to achieve the goals given the realities of time and resources
IT Manager Development Manager
08/2007
-
02/2012
Phoenix, AZ
- Provide timely estimates and on-going progress and transparency of work using tools like Jira along with updates in daily stand-ups
- Work with the Platform Manager in managing all environments, including Production and pre-production (Model Development and Integration Testing)
- Support for audit requests and requirements including coordination with TS Partners
- Act as a solutions integrator; provide a flexible approaches by offering and negotiating options with stakeholders that balance service levels, cost and risk
- Report on portfolio progress, status, overall health and individual applications
- Ensure there's an understanding of operational, reputational, and intellectual risks, advise to minimize, escalate when necessary
- Provide on-going communication to key stakeholders, including the Project Sponsor committee, Business Project Owner, relevant Project Managers and D&A Senior Management to ensure they are aware of significant changes to the project / program status in a timely manner
- Respond to inquiries and escalate concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
Education
University of Phoenix - Pasadena Learning Center
2003 - 2007
Master's Degree in Technology
Professional Skills
- Oversee a sizeable and varied team of technology professionals (e.g. consisting of Application Developers, Solutions Designers, Specialists, Project Managers, L3 Support) in an integrator role, covering end-to-end delivery of complex projects, system enhancements / applications and/or application or service management
- Strong business acumen with an ability to partner with the lines of business to deliver against strategy and improve shareholder value, advisor experience and client experience
- Proven leadership skills and experience managing large and complex IT projects. Full life cycle development experience
- Strong influencing, presentation, negotiation and communication skills couples with the ability to independently lead projects / initiatives
- Relevant experience, including strong experience in Scala/Spark, Cassandra and Hadoop
- Demonstrated experience working with third party IT vendors, including negotiating statements of work and managing requests for proposals
- Relevant experience in building system for real-time data processing, including experience in Scala/Spark, Cassandra, Kafka
How to write IT Manager, Development Resume
IT Manager, Development role is responsible for leadership, design, architecture, java, integration, database, retail, finance, credit, securities.
To write great resume for it manager, development job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Manager, Development Resume
The section contact information is important in your it manager, development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Manager, Development Resume
The section work experience is an essential part of your it manager, development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it manager, development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it manager, development position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Manager, Development resume experience can include:
- Excellent communication and interpersonal skills – ability to establish strong relationship with cross-functional teams and our business partners
- Effectively manage people, providing strong mentorship and development and career guidance
- Excellent Java 7+ skills
- Demonstrated experience in leading and building high performing DevOps teams
- Strong experience in ETL technology and data integration, working with tools such as Informatica, InfoSphere and Podium
- Demonstrated experience in implementing commercial off the shelf (COTS) applications
Education on an IT Manager, Development Resume
Make sure to make education a priority on your it manager, development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it manager, development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Manager, Development Resume
When listing skills on your it manager, development resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it manager, development skills:
- Strong technical Skills and experience in working with and/or leading technical resources using .NET, JAVA and SQL/Oracle DB technologies
- Effectively oversee project/program resources and external contractors/consultants in coordination of competing priorities
- Demonstrable experience taking on a new technology/skill and becoming proficient in short order
- Prior architecture or solution design and development experience using Java (7+) and Nodejs (or Angular) including DevOps technologies
- Proven experience in implementing solutions in distributed computing environments
- Develop an understanding of the technical aspects of the project in order to effectively manage the development project and resources
List of Typical Experience For an IT Manager, Development Resume
1
Experience For Senior IT Manager, Development Resume
- Experience with frameworks such as .NET, Spring, Strongloop, Node js
- Ensure deliverables are agreed to by stakeholders and managed / implemented effectively by the team
- Strong knowledge and experience with industry Release Management best practices and standards
- Demonstrated experience and knowledge of information system systems analysis and application development in an agile methodology
- Tech savvy – the ability to understand and influence IS/IT design and architecture; proven by educational background or previous work experience
- Open Text Experience / Forms development experience
2
Experience For IT Manager Development Resume
- Prior experience one or more of Cloud, Container or Microservices technologies (Cloudify, Salt, AWS, Azure, Bluemix, Docker, Kubernetes, OpenShift, Serverless)
- Angular, advanced javascript skills 3yrs
- Coding experience in a few scripting languages such as Python, PowerShell, JavaScript, Java, YAML
- Any programming languages such as Java, C#, .NET, PL/SQL or JavaScript development experience
- In-depth experience with agile, waterfall and iterative methodologies
3
Experience For IT Manager Development Manager Resume
- Experience as a Technical Lead or Senior Developer / Consultant
- Past knowledge/experience in electronic forms domain with design of smart forms or use of technologies such as HPExstream
- Previous Digitization & Automation experience with a sound knowledge of TD platforms is a definite asset
- Experience in People Management, Vendor Management
- PEGA and / or Appian Application Development Experience
- Experience or in-depth background in Middleware (ESB) and Integration Technologies
- Experience with Cloud based delivery and SAAS solutions an asset
- Experience in Dev / Ops an asset
4
Experience For IT Manager / Development Manager Resume
- Strong hands on background in Database technologies such as Oracle, SQL, etc
- Java based API development hands on experience to lead design discussions
- Content Management Solutions experience
- Production Support experience for major applications
- Build a strong partnership with Phone Channel business that enables the delivery of the business and technology objectives
- Oversee multiple high priority initiatives from a development and delivery perspective
- Developing, maintaining, governing and rolling out API Specification (RAML/Swagger), API frameworks (Nodejs and Java), API Security standards in the Bank
5
Experience For IT Manager, Development Manager Resume
- Introducing and building enterprise API (Web Restful) technology framework
- Building and maintaining a API gateway to allow the Bank to externalize APIs - i.e. create APIs and capabilities that can be used by external partners
- Creating the migration strategy on legacy technologies including ESB to API & Micro Services architecture and technology in the Bank
- Strategic planner and expert in creating forward looking technology road-map under constantly changing technology landscape
- Provide advice and guidance to business partners and project/program teams as required regarding best practices in project management
- Accurately forecast and manage assigned budget and provide monthly financial reporting for project/program in alignment with Finance standards
- Manage Vendor teams assisting with the program delivery and product support
- Define and establish governance and control procedures, lead executive steering committee meetings as required
- Lead agile development teams and own responsibility for the delivery of development solutions and component/unit testing efforts
6
Experience For IT Manager, Development Resume
- Lead the Calypso development team and own responsibility for the delivery of development solutions and component/unit testing efforts
- Expert knowledge of the Credit Cards Business, technology standards, managing people and projects
- Act as the PM / Scrum Master for projects being run as Agile
- Staff projects for success, working with cross functional internal teams as well as vendors
- Execute and comply with TD’s enterprise methodology and governance standards
- Lead risk reviews with management to manage and track project/program risks and develop mitigation strategies
- Develop innovative approaches to create solutions to resolve problems and significant issues within the project/program’s mandate
- Report on ECM project portfolio progress and status
7
Experience For Senior IT Manager, Development Resume
- Responds to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior Management)
- Lead and manage end-to-end technology solutions or services delivery with a clear focus on strategic planning, schedule management, scope, change and issues management, client communication and overall resourcing and financial costs on a longer-term basis
- Communicate business vision, goals and portfolio priorities to team members (Application Owners / Development Managers, Platform / Service and/or Technology Project Managers etc.)
- Report on DSS portfolio progress, status, overall health and individual applications
- Know the competition, customer and industry trends, innovation; execute relevant research opportunities
8
Experience For IT Manager Development Resume
- Executes and complies with TD’s enterprise methodology and governance standards
- Develops innovative approaches to create solutions to resolve problems and significant issues within the project / program’s mandate
- Provide coaching, development, succession, recruitment,resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans
- Provide advice and guidance to appropriate stakeholders on a range of issues within the scope of own area
- Identify and develop / leverage key business performance measures or metrics for own area and ensure benchmark / best practice information is shared with appropriate parties
9
Experience For IT Manager Development Manager Resume
- When required, directly intervene and support the designers on initiatives that are "at risk" or require additional management attention
- Act as a consultant / resource to other areas of Enterprise Technology and the Business
- Provide coaching, development and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans
- Sound knowledge of Bank, technology standards and managing technology project delivery
- Incident/Problem and Release Management
- Sound Knowledge of application/operational support methodology
- Manages development / solutions design and/or system enhancements, new releases or project deliverables
- Grow team expertise to meet demand and to support TD's technology direction; assess team capabilities, always look for ways to enhance value delivered!
- Oversee and report on project status on portfolio of projects,, manage project team resources and assignments, ensure project milestones are met and up to standard
10
Experience For IT Manager / Development Manager Resume
- Owner of electronic forms as an enterprise composite service utilizing multiple platform utility services. Accountable for multi-year road map, partnering with architecture and D&A Consulting Center of Excellence
- Responsible to oversee a portfolio of projects and ongoing support for Enterprise TD forms area, which consists of a catalog of existing static and XML based forms, as well as more recent focus on HP Exstream templates. With future direction to smarter and more flexible form options (smart forms)
- Lead a team to ensure the refinement of template requirements, and manage the template lifecycle including changes to content, layout and design
- Work with technology partners to develop the content for development and solutions design deliverable, ensure project estimates cover all activities within scope, including project management and application development, software quality assurance reviews, and vendor and contract management activities
- Responsible for management of the overall development team providing both leadership and guidance
- Control change to development projects scope through accepted change management processes, impact assessment and documentation
- Responsible for delivering portfolio of projects in line with financial forecast / plan, and achieving benefits targets as defined for Application Development teams
- Lead development and application management teams accountable for critical Enterprise Host systems, and own responsibility for the delivery of development solutions and component/unit testing efforts
- Oversee for application ownership for this suite of mainframe systems with select distributed components. Manage project team resources and assignments, ensure project milestones are met and up to standard
List of Typical Skills For an IT Manager, Development Resume
1
Skills For Senior IT Manager, Development Resume
- Skills: Agile methodology, DevOps, Change Management, Software Engineering, Java, REST, Angular
- Working experience in one of the leading eSignature solutions
- Partnering with the UX Design team to ensure that the app enables the best possible user experience for our customers
- Having NodeJS, JBOSS and Java experience is an asset
- Strong knowledge and understanding of Payment Processing and Online Transaction Processing
- Proven success in problem solving and coming up with strategies and plans for operational improvement.
2
Skills For IT Manager Development Resume
- Experience creating and managing the creation of business requirements documents, solution documents, status reports, and test plans
- Experience with secure coding practices, user interface design, object modeling
- Strong working knowledge on distributed application delivery (Including Agile)
- Strong sense of learning and understanding the core business functions that the application meant to support
- Knowledge/Experience with building abstraction services, with cognizance of shared services usage patterns
3
Skills For IT Manager Development Manager Resume
- Experience as a web technologies Application Development Manager working on large/ mid-size projects
- People management experience managing a team of 10+ resources
- Experience managing Tier 3 projects ($1MM - $10MM in budget)
- Experience using JIRA, Confluence, Clarity, MS Project, MS Visio, Excel, and Powerpoint
- Manage ambiguity, uncertainty and constantly changing priorities
- Previous experience working with product owners
4
Skills For IT Manager / Development Manager Resume
- Experience in successfully managing large development portfolio
- Relevant experience with the following technologies
- Proven track record in successfully leading end to end software technology implementations from ideation to closure
- Experience leading small to medium sized IOS development team; expert level knowledge of IOS development
- Excellent customer service orientation and a professional approach; including ability to interact with all levels within the organization
- Experience in people management, team building and knowledge management
- Strong knowledge and understanding of the Credit Card industry
5
Skills For IT Manager, Development Manager Resume
- Experience in successfully managing large development portfolio
- Experience in delivering large technology delivery programs
- Capacity planing background to plan and maintain effective resource pool
- Experience in leveraging Cloud based platform as a service model (Azure, Amazon AWS, etc.) to host our internal applications
- Able to adapt quickly to changes and adjust priorities accordingly
6
Skills For IT Manager, Development Resume
- Creating a highly active project execution culture based on a high sense of urgency, being accountable for outcomes and delivering with excellence
- Building and maintaining a platform to allow the Bank to externalize APIs - i.e. create APIs and capabilities that can be used by external partners
- Act as a solutions integrator; provide a flexible approach by offering and negotiating options with stakeholders that balance service levels, cost and risk
- Defines Solution Designer standards and best practices, with aim of raising the bar on the quality of the designs and analysis performed
- Manages projects and teams (including financials) and advocates for the reusability of architecture and processes by new business initiatives
- Thorough understanding of PMLC, SDLC and Agile processes
- Build and manage relationship with other peer-teams and groups including Phone Channel business, QA, Architecture, Infrastructure Technology, etc
- Sound understanding of: Java EE, Web Services/SOA, REST, HTML5, JavaScript and related frameworks and technologies would be an asset
7
Skills For Senior IT Manager, Development Resume
- Knowledge of the Kofax platform, including
- Project planning (Waterfall, Waterfall and Iterative) knowledge is an added advantage to become successful in this role
- Assess work plans, identify scheduling issues, report and escalate, as needed
- Ensure there's understanding of operational, reputational, and intellectual risks, advise to minimize, escalate if necessary
- Able to deal with all levels of the organization, particularly senior executives
8
Skills For IT Manager Development Resume
- Expertise in Contract Management, Change Control Process and SLA Management
- Considered as a subject matter expert with comprehensive knowledge of the practices, procedures and principles of project/program management
- Works independently and often autonomously in the management of projects, teams and operational disciplines and develops strategic thinking/ planning in the execution of work plans
- Manages system enhancements, new releases or projects typically focused on a specific product/application of moderate scope and complexity
- Manages/Leads a group (e.g., <25) of senior IT professionals (e.g., Solution Designers)
9
Skills For IT Manager Development Manager Resume
- Orchestrates the development of resolutions, plans and strategies for operational advancement
- Manages/Leads a group (e.g., <25) of IT professionals (e.g., developers, analysts, specialists, administrators and project managers)
- Manages/Leads a group (e.g., <25) of IT professionals (e.g., developers and specialists)
- Responsible for the delivery of the development and component / unit testing effort including, overseeing and reporting project status, managing project team resources, ensuring project milestones are met and monitoring to keep projects on schedule and to budget within identified standards
- Ensure 100% compliance to TDBG project management methodology by ensuring that recognized project management processes, discipline and controls are consistently applied to projects
- Work with LOB TS partners to develop the content of deliverables
- Ensure that the project’s assigned portion of the business case planned value is delivered and ensure that the end product fulfills the development contract and meets the Technology’s LOB expectations
- Negotiate and issue project documentation as agreed to by the Technology Project Manager (LOB) and other involved Stakeholders
- Manage all communication to key stakeholders, including the Application Manager (LOB), Technology Project Manager (LOB), and the Senior Manager and ensures they are aware of significant changes to the project status in a timely manner
10
Skills For IT Manager / Development Manager Resume
- Strong knowledge of external competition, and/or market trends in relation to own business
- Control change to development project scope through accepted change management processes and documentation
- Manages a sizeable group or team of IT professionals (e.g. <25) responsible for development / solutions design and/or system enhancements, new releases or project deliverables with increasing complexity of moderate to broad scope
- Reports to Senior Manager Development
- Oversee demand management and deliver on intake requirements and financial cost estimations are reviewed and approved
List of Typical Responsibilities For an IT Manager, Development Resume
1
Responsibilities For Senior IT Manager, Development Resume
- Experience in leading development efforts to deliver solutions using technologies like JavaScript, Java, Angular, JBPM etc
- Experience in leading development team comprising of Developers, Solution Designers and BSA
- Experienced in leading requirements gathering/elicitation sessions
- Experience managing both onshore and offshore developers
- Candidates with technology development background and/or past experience as technology lead in performing analytical and design tasks
- Self-starter with ability to lead highly effective internal teams and vendors
- Developing, maintaining, and rolling out NodeJS and Java EE frameworks/components for re-use on every API
- Defining and rolling out the OAuth 2.0 strategy for authentication and authorization across every TD enterprise API, and all the consuming applications
2
Responsibilities For IT Manager Development Resume
- Introducing and rolling out NodeJS as an enterprise API technology to the bank
- Building and maintaining the Bank's API management applications for metrics collection, book of records, governance, API inventory, simulators and etc
- Assigning a "dev consultant/advisor" to every LOB API team to help them through the full project life-cycle, from design to development to deployment
- Responsible for administering Release Management practice including product release planning, dependency monitoring and technical gating
- Environment planning for upcoming releases, maintaining deployment calendar and communicating status update
- Lead development Business Processing Modelling teams and own responsibility for the delivery of development solutions and component/unit testing efforts
- Accountable for Cloud management (TD private & public Clouds) including adoption, capacity, governance, metrics and reporting
3
Responsibilities For IT Manager Development Manager Resume
- Accountable for providing DevOps expertise including best practices, conventions, framework and tools support
- Accountable for defining and driving Continuous Integration and Continuous delivery implementation
- Analytical individual with a focus on providing solutions
- Demonstrable Fixed Income securities knowledge
- Knowledge of Broadridge Impact system
- Ability negotiate and influence technical decision
- Readiness and motivation to manage a sizeable group or team of IT professionals (e.g. <20) responsible for enterprise eforms solutions, and providing Center of Excellence to other TS areas
- Knowledge, experience and interest in IT3.0 (OCA, AngularJS, Cloud, API)
- Lead the delivery of System Upgrade or Application Development projects or assigned work packages from Initiation to Implementation
4
Responsibilities For IT Manager / Development Manager Resume
- Manage project stakeholders from cross-functional teams, as well as interfacing with project leaders, technology specialists, professional staff, vendors and consultants
- Establish effective project oversight and governance, and engages the correct levels to support the direction for the project
- Maintain project RAID log, tracking and managing risks, issues, actions and decisions through to completion by owners
- Engage sponsors to ensure active participation on project initiatives
- Provide on-going communication to key stakeholders, including the Project Sponsor, Program Manager and Portfolio Director to ensure they are aware of significant changes to the project status in a timely manner
- Manage and track cash view of all project financials (forecasts and actuals)
- Build and manage project schedule, obtaining input from all project stakeholders to gain buy-in and acceptance of milestones and target completion dates for all project deliverables
- Adhere to enterprise project gating and governance controls to ensure that projects meet all the performance, quality and compliance standards and conforms to appropriate methodology
- Thorough knowledge of project management principles, practices, techniques, and tools
5
Responsibilities For IT Manager, Development Manager Resume
- Experience with vendor applications, applications which support Advanced Analytics with large data, distributed applications (Java and .Net), and host mainframe applications
- Full stack (Front-end to Back-end) experience as a Developer, Engineer or Architect
- Experience in online / internet channels area
- Large-scale enterprise WCM Development experience e.g. SDL Tridion, Adobe, etc
- Excellent team player and able to work well independently as well as within the larger mobile technical team
6
Responsibilities For IT Manager, Development Resume
- Engage in deep technical issues, solve problems and provide technical direction
- Software development background, knowledge of Java, Node.js, Oracle, Unix, DevOps, Agile
- Certified in Agile Delivery (CSM, PMI-ACP, or SA)
- Expert knowledge of project management process and principles
- VMWare VCAC, Cloud Forms
- Host Mainframe (IMS, DB2, MQ,JCL)
7
Responsibilities For Senior IT Manager, Development Resume
- Middleware Websphere, JBOSS, ESB/SOA (WESB, DataPower)
- OpenStack, Cloudify, SaltStack, TOSCA blueprints, Splunk
- Database – MS SQL, Oracle RAC
- Storage – SAN & NAS
- Amazon AWS, Rackspace, Azure
- Build a 'Get Things Done' culture
8
Responsibilities For IT Manager Development Resume
- Experience in data management and data governance practices such as Master Data, Metadata, Data Quality, Data Virtualization, Big Data and Real time data services
- Experience with mobile payments and transactions and related technologies: NFC SIM, SEM, SP-TSM, OTA, Cloud, Tokenization, Mobile Security
- Experience with certification processes (Visa, VTS, Mastercard, MDES, EMV, PCI)
- Knowledge of JBOSS and Angular development is an asset
- SME level with iOS native development and Apple apps ecosystem- iOS/Xcode/Swift
- Knowledge of Canadian Switches, specifically the Base24 Application and the components of the NonStop platform
- Knowledge of TSYS and the components of that platform
- Expert knowledge in application development, application support
9
Responsibilities For IT Manager Development Manager Resume
- Expertise at Web Restful APIs and integration technologies
- Full stack dev exprience with java or node.js 5-7yrs
- OO ( object oriented ) principles/Design Patterns 5yrs
- Environment management which includes
- Deep expertise in and experience with technology standards and leading large and varied teams of professionals in Web Content Management and customer facing web applications across multiple areas involving significant scope and complexity
- Demonstrated experience in Agile project delivery
- Business Process Management such as JBPM is nice to have
10
Responsibilities For IT Manager / Development Manager Resume
- Financial management to own the application total cost of ownership
- Act as a single point of contact and work with Business Leads to understand and recommend viable solutions options to meet the overall business objective
- Knowledge of Pega would be an asset
- Participate in the creation of technology roadmap that supports the business strategy and oversee its implementation
- Oversee all application design and architecture decisions with respect to new features and functions
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