IT Project Leader Resume Sample
Maria Kilback
31595 Hilda Roads,
Boston,
MA
+1 (555) 797 1558
Work Experience
IT Project Leader
05/2017
-
PRESENT
Dallas, TX
- Defining and communicating roles and responsibilities for project team members – functional and technical
- Working with customers and technical resources to develop project schedule and detailed cost breakdowns
- Developing communication strategies and leading communications with mid-level leaders and key stakeholders globally
- Take a set of requirements and translate into project tasks for Architects and Developers
- Interface with Functional Execution Leaders to understand and develop project goals
- Work with the Program Manager on project schedules to deliver on-time functionality
- Support teams with project guidance and answer project related questions
- Set up and motivate the team for success
- Develop and actively manage multiple IT projects / roadmaps simultaneously including resources, cost, risks & constraints
IT Project Leader, Source
12/2010
-
11/2016
Detroit, MI
- Understanding of incident management, help desk or ITIL Service Management
- Experience with service desk / help desk ticketing systems
- Strong project leadership skills with global systems development projects
- Proficiency in defining, negotiating and reporting on business aligned support/ managed service levels and KPIs
- Understand and learn multiple software applications in order to serve as a subject matter expert within the team
- Prior experience working and managing 3rd party application vendors
- Strong team player with leadership skills
Senior IT Project Leader FOR Systems
01/2005
-
09/2010
New York, NY
- Strong ability to be collaborative, transparent and firm when necessary. Works positively and collaboratively with others and in teams; manages conflict appropriately
- Need focus quality delivery and high customer satisfaction where one needs to mean identifying training opportunities and developing reporting with baseline goals to identify team performance and improvement areas
- One needs to have the ability to develop and contribute to support strategies around support optimization that drive quality improvements, introduces modern ways of supporting our people and provides cost savings
- Strong customer service orientation required. Detail-oriented and quality-minded
- Develop an expertise of system functionality in order to serve as a subject matter expert for multiple applications within the team
- Excellent communication skills (both written and verbal) required
- Strong work management, organization, and planning skills, based on an understanding of relevant processes and business needs
- Flexibility to adapt to continually changing and fast paced business environment
Education
Cornell University
2000 - 2005
Bachelor's Degree in Information Sciences
Professional Skills
- Proven ability to effectively prioritize and address multiple and simultaneous challenges
- Demonstrated successful time management and organization skills
- Demonstrated experience in techniques of BI development
- Evident skill and real passion for crafting accessible content with clear messaging and aesthetic appeal
- Proven interest in advancing education, including research and evaluation of new technologies and methodologies
- Project coordinator experience
- Manage work priorities and processes to ensure clear client focus and input
How to write IT Project Leader Resume
IT Project Leader role is responsible for messaging, organization, reporting, training, integration, database, compensation, telecommunications, architecture, planning.
To write great resume for it project leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Project Leader Resume
The section contact information is important in your it project leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Project Leader Resume
The section work experience is an essential part of your it project leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it project leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it project leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Project Leader resume experience can include:
- Partner with IT COEs, Business teams to execute Current’s large Customer delivery mechanism leveraging solutions from the GE Store, and working through COE’s to deliver value by delivering state of the art IT tools
- Partner and support ‘mega projects’ – site audit, install, service, warranty and associated processes as Current scales capabilities – leverage or add to the GE Store
- Proven experience in vendor management and leading outsourced projects in multiple development methodologies (Agile, Waterfall, etc)
- Presentation skills, regarding tools and techniques
- Experience and demonstrated competency with Microsoft Project and Visio
- Produce charts and presentations to effectively communicate at the Leadership level
Education on an IT Project Leader Resume
Make sure to make education a priority on your it project leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it project leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Project Leader Resume
When listing skills on your it project leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it project leader skills:
- Effective influencing skills and experience working with senior management
- Solid organization, communication and problem-solving skills
- Experience working effectively in a global (follow the sun) organization
- Solid experience with SDLC – experience with an agile/hybrid environment is an asset
- Demonstrated financial skills to establish controls and track project costs
- Proven project management and leadership skills in a wide variety of contexts
List of Typical Experience For an IT Project Leader Resume
1
Experience For IT Project Leader, Source Resume
- Interface with Business Owners to understand requirements and accurately deliver solutions
- Manage projects in different domains and markets of LATAM region
- Analyze user requirements and, based on findings, high level functional specs
- Produce project charters and conduct the kick-off meetings
- Engage and work together with architects to define the high level solution design
- Develop and maintain project plans and budget materials for small projects
2
Experience For IT Project Leader Sales & CRM Resume
- Develop, motivate, mentor and lead project team members
- Facilitate Post Implementation Reviews (PIRs), Lessons Learned
- Contribute to the development/improvement of project management/departmental processes
- Build relationships with I.T. partners, business partners and team members
- Knowledge of project management methodologies and theory (PMBoK, PRINCE2)
- Fluency in written and spoken English (at least B2 level)
3
Experience For Senior IT Project Leader FOR Systems Resume
- Liaise with regional BRMs, SDMs and local IT teams to plan and execute Global / Regional projects for IT Service
- Perform project management activities such as task coordination, creating work break down structure, timelines & estimating budgets, stakeholder communication and change management
- Partner with business stakeholders and regional BRMs to produce business cases for local IT demand
- Support maintenance of roadmaps for regional project and demand requests
- Support the implementation process for new local services
4
Experience For IT Project Leader Web Resume
- Work with the IT Product managers to communicate, track and manage application support fixes
- Develop partnerships with key business stakeholders in order to understand business needs
- Engage and align with key business support functions to ensure seamless handover of user enquiries
- Resolve project issues
- Regional IT team
List of Typical Skills For an IT Project Leader Resume
1
Skills For IT Project Leader, Source Resume
- Effectively communicate with project sponsor and key stakeholder
- Experience managing and leveraging vendors for platform development and support
- Experience in a project team environment with project leading responsibilities is an asset
- Experience managing complex new technologies is an asset
- Ensure effective support plans are in place for existing and new software products
- Experience in the Infrastructure subjects are required
- Experience in CRM is desirable
2
Skills For IT Project Leader Sales & CRM Resume
- Experience with Oracle Database and MS SQL Server
- Experience with MS Project, PowerPoint, Visio
- Experience with SaaS implementations within an enterprise environment
- Creating/Updating JIRA tickets to reflect project progress
- Defining the scope and analysing the impact of projects to get a clear image of the needs and objectives to be reached
- Deep understanding of instructional design, learning principles, and accessibility
- Take ownership of leading the day-to-day support of CSG applications, ensuring end user satisfaction
- Proficient in all Microsoft Products including WORD, POWERPOINT, and EXCEL
3
Skills For Senior IT Project Leader FOR Systems Resume
- Work with IT Project Leads and IT Product Managers to develop training content, where necessary, for application releases
- Track record of leading instructional projects successfully
- Ensure projects are met on time, within budget, seeking to meet and exceed stakeholders’ expectations
- Project plan creation and tracking
- Project governance and methodology including high level functional specs and WO/AFE/etc. (CAPEX)
- Manage relatively structured projects ensuring project deliverables are brought in on time, within budget and quality targets
- Closely monitor project resources, tasks, risks and milestones. Make course corrections when necessary using defined change control procedures
4
Skills For IT Project Leader Web Resume
- Provide accountability for the financial management and budgeting process for projects
- Work with IT Product managers to ensure awareness and resolve defects or recurring issues
- Need to do explicit reporting of operation metrics on Service now
- Work with the CSG IT projects (enhancements and initiatives) to stay coordinated with their work and determine if support needs are being met
- PMI / Prince2 (or similar industry standard project management qualification desirable)
- Familiar with Smartsheet or other task management tools
- Self-starter with ability to understand and use new IT Tools (JIRA, Zephyr)
5
Skills For IT Project Leader, Nocca Resume
- Take ownership of documentation related to CSG services & assets within the Service Catalog
- Take ownership of KBs related to CSG services & assets within the Service Center
- Actively monitor user incidents and the quality of their response to ensure that accurate KB information is present
- Ensure that common questions and answers are suitably documented
- Sensitivity to the métier
- Strong computer skills in Microsoft Office and Project Management applications (i.e., Excel, PowerPoint, Word, Project, Visio, etc.) using the tools to develop standard and style based documents, presentations using supplied templates
- Experience in the Consumer Goods industry is desirable
- Relevant experience
- Strong background with requirements management
6
Skills For IT Project Leader Trade Promotion Management Applications Resume
- Position requires a Passport or the ability to obtain a Passport to travel internationally to Canada and Europe
- Comprehensive knowledge of applicable function
- Deal with other IT departments that are not direct reports
- English and Spanish are mandatory
- The ability to work both independently and as a member of a team is required, as is problem solving, juggling multiple priorities, and working within set time frames
7
Skills For IT Project Leader, PMP Resume
- Experience with software project management tools and processes, including Agile and other SDLC methodologies
- Experience working with end users to create business and technical requirements
- Familiarity with various marketing systems/platforms and processes (CRM, Web, Campaigns, Content Production, etc.)
- Manages IT and business stakeholder’s expectations and ensures the project is tracking to deliver the requirements and ROI as mutually agreed up front
- Managing website, web application or business applications projects
- Leads the overall day to day completion of project objectives and deliverables as per the project’s scope including project planning / schedules, integration of project plans, cost and reporting out project wide-metrics from the various work-streams
- Ensure appropriate and detailed project work plans are in place for all projects. Regularly review progress to ensure that projects are on schedule and within budget
- Ensure accurate project status and work estimates (ETCs) are routinely reported /communicated to in a timely fashion. Regularly review ETCs to identify problem areas and ensure issues are addressed effectively
8
Skills For IT Project Leader Resume
- Global business strategy/priorities/plans
- Relevant experience in solution design, architecture, development, technical project management, systems integration, and application support
- Solid knowledge of Microsoft technologies (architecture, development, security, databases)
- Experience in project management, IT business analysis and/or development
- Experience in a bank environment is desirable but not necessary
- Assist in the design, build and operations of a local demand prioritization process
- Manage the workload of the support agents to ensure response quality and correct prioritization of work
9
Skills For IT Project Leader, Source Resume
- Business leadership team/strategy/plans
- Global IT team/strategy//programs, and
- Project Management & Implementation
- More than 6 years as IT Project Leader
- ECommerce, electronic payment, logistics and customer relationship management
- Mobile Platforms development (iOS, Android, RIM and Windows Mobile)
- Webservices / web-based development
10
Skills For IT Project Leader Sales & CRM Resume
- Business Intelligence & Analytics
- Compliance systems in Latin America (e-invoice, ancillary obligations)
- Strong understanding of software development and systems architecture best practices; such as when to use single page applications, MVC patterns, trade-offs between responsive and adaptive web design, etc
- Experience leading teams that support and manage high availability systems (hosting, security, database configuration, CMS, CDN, etc)
- Passion and aptitude to stay on top of latest web/digital trends and functionality
- Review technical project documentation to ensure completeness and quality
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