IT System Engineer Resume Sample

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Willa Spinka
6673 Bins Road,  Detroit,  MI
+1 (555) 285 1553

Work Experience


IT System Engineer
06/2016 - PRESENT
New York, NY
  • Manage the resolution of system related issues
  • Assists in the training of company personnel in new technology
  • Keeps abreast of current developments in the computer industry through industry related periodicals and seminars
  • Provides helpdesk support and on-call technical support from home
  • Manage physical and virtual server infrastructure including patches, upgrades and server builds and installs
  • Research, test and evaluate vendor hardware and software product
  • Administer, maintain and implement policies related to the server and server technology infrastructure
IT System Engineer for Remote Support
08/2012 - 01/2016
Phoenix, AZ
  • Document and monitor internal key controls for compliance with applicable processes, laws and regulations
  • High level analyse of technical stakeholder requirements and definition of resource requirements to develop and rollout solution
  • Resource assignment for technical tasks
  • Assist CTO team for high level solution design
  • Technical support for engineers
  • Responsible to organize level 3 application and Infrastructure support
  • Supervision for Singapore e&aComs IT team
Entry Level IT System Engineer
06/2008 - 06/2012
Dallas, TX
  • Effectively present information, respond to questions, prioritize tasks, and communicate in a professional and timely manner in a team environment
  • Strong organizational skills and ability to work independently and efficiently
  • Active Directory and/or Exchange experience in a mid to large size corporation
  • Manages and administers all operating systems (desktop and server) and their corresponding or associated software. Manages and ensures the integrity of host computers, multiple databases and data transfer
  • Oversee design, installation, configuration, maintenance, and troubleshooting of all systems at BTD including data center, end user desktops, user accounts, permissions, and access rights
  • Maintain system documentation and logs
  • Make decisions and resolve problems; seek out information and data to evaluate, prioritize and formulate best solution or practice
  • Provide guidance to computer technicians when necessary

Education


Kent State University - Stark Campus
2003 - 2007
Engineer's Degree in Computer Science

Professional Skills


  • Responsible for designing, installing, organizing, modifying, documenting and supporting Global Eagle’s (US-West) network, server, storage, and virtual systems
  • Excellent knowledge of RedHat Linux and Solaris x86 Unix environments with strong scripting skills
  • Fluent English language skills, good German language skills
  • Excellent customer service, written and oral communication skills, resourcefulness and initiative
  • Demonstrated experience providing in-person help desk, and Tier 3 & 4 support during and after a migration or implementation effort, within an O&M environment
  • Solid understanding and working experience on Windows Active Directory, Exchange, SQL, TCP/IP, DHCP, DNS. Experience with Office365 would be advantageous
  • Experience interacting with customers and appropriate representatives to analyze, validate, specify, verify, document and manage the requirements

How to write IT System Engineer Resume

IT System Engineer role is responsible for german, english, software, security, languages, windows, analytical, architecture, retail, training.
To write great resume for it system engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT System Engineer Resume

The section contact information is important in your it system engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT System Engineer Resume

The section work experience is an essential part of your it system engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it system engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it system engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT System Engineer resume experience can include:

  • Experience in technical support/help desk role or related experience
  • Fluent written and spoken German and English skills is required
  • Fluent written and spoken German and English skills are required
  • Be able to effectively troubleshoot- isolate, diagnose, and resolve daily server and applications problems
  • Effectively work in and contribute to a team environment
  • Multiyear experience as GitHub / TeamCity / Jenkins / Nexus Pro (Sonatype) system administrator or system integrator with installation experience

Education on an IT System Engineer Resume

Make sure to make education a priority on your it system engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it system engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT System Engineer Resume

When listing skills on your it system engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it system engineer skills:

  • Communicate effectively, orally and in writing, and have good public relations skills
  • Demonstrates strong critical thinking and analytical reasoning skills
  • English language - fluent (excellent verbal and written communication skills)
  • Strong interpersonal, written and oral communication skills ( ie English, Mandarin and other languages would be an added advantage )
  • Solid technical experience with engineering security solutions, specifically the engineering of cyber security solutions
  • Good understanding of all aspects of IT Security and experience in IT security implementations

List of Typical Experience For an IT System Engineer Resume

1

Experience For IT System Engineer Remote Support German Resume

  • Advanced knowledge of Windows Server 2008, Exchange 2010, SQL 2008, SQL 2012 and documentation skills
  • Good English communication and writing
  • Experience and knowledge of OSS and scripting language
  • Experience with system administration in the IT field
  • Experience with Microsoft Exchange 2010/2013, and Database technologies (e.g., SQL)
  • Experience in a Server Administrator role
2

Experience For IT System Engineer for Remote Support Resume

  • Experience in a Network Administrator or Engineer role
  • Experience with enterprise storage systems (Dell, EMC, HPe, etc.) in a SAN configuration
  • Experience in SIPORT & LENEL System
  • Experience in Global Service
  • Experience in Linux system administration in a data center environment Suse/Ubuntu/Fedora
  • Field installation or test and turn up experience
  • Cloud administration experience
  • Contributing in a fast-paced, multi-cultural environment
3

Experience For IT System Engineer for Encryption Solutions Resume

  • Developing IT scripts for ticket workflow automation
  • Supporting creation and maintenance of IT infrastructure documentation
  • Producing user guides and work instructions where required
  • Following procedures/diagrams and written instructions to repair a fault or set up a system
  • Contributing to design, code review, and release management as part of the oversight of our internal software development lifecycle
  • Collaborating with architects and other engineers to develop technical designs and solution recommendations
  • Managing large server estates for Linux and Windows
4

Experience For Entry Level IT System Engineer Resume

  • Managing scalable storage
  • Create and maintain documentation and processes for troubleshooting, maintaining and configuring systems
  • Assist with the forecasting and managing of server technologies and growth, coordinate and manage client/server disaster recovery planning
  • Possess a thorough understanding of monitoring and management systems such as Microsoft SCCM, Solarwinds, and other monitoring platforms
  • Shell scripting programming (Python, Pearl programming language)
5

Experience For IT System Engineer, Pune Resume

  • Knowledge in any programming language such as C#/C++ programming, Java, Perl, HTML5 and SQL
  • Creative and have passion in implementing innovative IT solutions to solve challenging business problems
  • Deployment of new features in virtual provisioning using Cloud Service Automation tool
  • Maintain documentation for configurations, operating procedures, and service records relating to the infrastructure and software
  • Ensure the technical integrity of corporate data by protecting against the loss or misuse or information and designing backup/recovery strategies
  • Evaluation and analysis of new technologies and vendor products relating to existing and future business requirements
  • Provide basic Network level support including switchport configurations, diagnostics, and troubleshooting
  • Infrequent lifting of equipment up to 50 lbs and assisted by additional personnel lifting of equipment up to 120 lbs
  • Responsible for user account management: setting up new users' accounts and profiles and dealing with password issues
6

Experience For IT System Engineer Resume

  • Alarm monitoring, incident and trouble ticket handling for OSS system
  • Disciplined approach in producing and maintaining documentation
  • Within specified architecture, define platform requirement sizing and controlling components
  • Analyze outages and defective states, initiating and monitoring measures to remedy them
  • Perform structured testing and evaluation of cyber security products to determine suitability against requirements, including functional and performance
  • Compile structured technical documentation pertaining to engineering templates and architecture diagrams
  • Thorough understanding of all versions of vSphere Operating Systems
  • Provide design and troubleshooting engineering solutions
7

Experience For IT System Engineer Remote Support German Resume

  • Assist Management for resource evaluation and resource on-boarding
  • Lead global projects independently without supervision engaging appropriate groups, as needed
  • Troubleshoot problems using all available tools like VROPS etc
  • Provide technical documentation and assistance/engineering for project based assignments
  • Expert in Network documentation and diagramming (Visio is required)
  • Ensure Windows system in the region comply with established policies, standards, licensing agreements, and configuration guidelines
  • Authentication and messaging security functions
  • Plan and test disaster recovery scenarios including backup and recovery
8

Experience For IT System Engineer for Remote Support Resume

  • Responsible for day-to-day operations including installation, configuration, and maintenance of Microsoft and Linux systems
  • Participate in technical planning meetings
  • Infrastructure Services and Network Engineering and Operation
  • Expertise with Networking (TCP/IP, WINS, DNS, DHCP.)
  • Manages changes to server configurations following IT management and security guidelines. Maintains configuration documentation
  • Ensure stability of all services by monitoring for trends of issues and growth
  • Participate in on-call rotation, ensuring proper resolution to escalated issues
  • Develops procedures, programs and documentation for operation and backup/restoration of host operating systems and host-based applications
  • Monitor, maintain, and support SCOM 2016 and related monitoring tools
9

Experience For IT System Engineer for Encryption Solutions Resume

  • Responsible to ensure office infrastructure and connectivity is established and maintained according to SLAs/OLAs
  • Coordination Role and E2E handling of incidents
  • Maintain control of security compliancy of all IT systems in use and support for quality and security audits, driving a culture of continuous improvement
  • Provide input on and help maintain standard operating procedures
  • Systems Engineering for Corporate Infrastructure
10

Experience For Entry Level IT System Engineer Resume

  • Maintains the distributed services/systems support process and ensures that all requests are addressed according to agreed procedures
  • Applies vendor released patches to operating systems and databases
  • Develops training material and ensures that the Event management staff are adequately trained
  • Consults with the IT Services teams and Supply Chain departments regarding user concerns
  • Be engaged in providing the IT4IT solutions and services
  • Facilitate the evolution of the web hosting platforms

List of Typical Skills For an IT System Engineer Resume

1

Skills For IT System Engineer Remote Support German Resume

  • Strong Windows and Linux knowledge, analytical problem-solving skills
  • Work as an interface and to collaborate effectively with different support teams
  • A good ability to organize and prioritize activity
  • Working experience in configuring project build automation using Maven and (Subversion or GitHub)
  • Experience in designing engineering templates and mapping out target architectures
2

Skills For IT System Engineer for Remote Support Resume

  • Experience with performing project management functions, including planning scope, schedule, cost, and risk
  • Experience with business process reengineering, managing IT systems, and integrating information assurance concerns into system solutions
  • Skill in gathering information about customer needs and converting it into specifications and defining problem solutions
  • Strong understanding of monitoring/ticketing applications, Data Center infrastructure and security appliance functionality
  • A challenging position with high learning and career opportunities within a strong international group
3

Skills For IT System Engineer for Encryption Solutions Resume

  • Experience with managing & troubleshooting Citrix environment
  • Previous experience using IBM NetCool and HP Service Manager monitoring applications is highly appreciated
  • Strong background regarding Continuous Integration build chain and the tools and development processes behind
  • Hands-on networking experience, with in depth TCP/IP knowledge
  • Optical testing and design experience
4

Skills For Entry Level IT System Engineer Resume

  • Experience with planning, development, and operation IT systems
  • Experience with planning and execution of IT transitions and evolutions
  • Hands on experience with Windows and Linux System Administration, preferably in an Enterprise environment, supporting large-scale servers
  • Experience in building packages for Linux and Solaris
  • Good understanding of HP Blade hardware and Flex 10 modules
5

Skills For IT System Engineer, Pune Resume

  • Experience of Linux, Tomcat, Apache and IBM MQ Messaging
  • Experience in Windows scripting language ( VBS, PowerShell or Perl )
  • Experience with Server Operating Systems, VMware, Backup software, and related technologies in an enterprise environment
  • Good knowledge of Redhat Linux or Solaris x86 Unix environments
  • Multiyear experience as system administrator or system integrator
6

Skills For IT System Engineer Resume

  • Solid background in IT Security with a specialization on cyber security
  • Hands-on experience with endpoint security products such as; ThreatQuotient, ThreatConnect, AttackIQ or similar
  • Experience with open source systems management and cloud infrastructure automation framework
  • Experience in Windows desktop support
  • Knowledge and experience in Database Tools ( MS SQL…)
7

Skills For IT System Engineer Remote Support German Resume

  • Bending, stretching, and occasional lifting of up to 30 lbs. is required
  • Managing virtual estate such as decommissioning and expanding the environment
  • Managing hybrid network infrastructures consisting of on-premise installation and cloud networking
  • Developing and maintaining supporting metrics for systems
  • Monitoring and toning the CI environment to ensure high availability, efficiency, scalability and traceability
  • Writing and presenting RCA report
8

Skills For IT System Engineer for Remote Support Resume

  • Supporting all parts of virtual infrastructure including, blades, Flex10s, 3PAR SAN, Brocade switches etc
  • Upgrading and patching of the environment
  • Troubleshooting, performs root-cause analysis, implements corrective/preventive actions during and after an Incident
  • Building and managing complex software stacks on Linux and Windows
  • Running root cause analysis for infrastructure related troubleshooting
  • Partnering with vendors, internal IT Engineers and working with multiple business partners to develop solutions against departmental roadmaps
  • Expanding the adoption and integration of CI build chain
  • Leading massive version upgrade and migrations across different platforms
  • Providing evaluation, assessment and proposal on new tools and plugins
9

Skills For IT System Engineer for Encryption Solutions Resume

  • Supporting technical concepts, effort estimations and feasibility studies
  • Scripting (PowerShell, Java….)
  • Scripting with PowerShell and Bash script
  • Sitting at a computer 50% of the time
  • Working knowledge Splunk, Elastic Search, and Robotic Process Automation
  • Understanding of the ITIL Service Framework and Risk Management topics
10

Skills For Entry Level IT System Engineer Resume

  • Understanding of NFV/SDN concept and cloud environment
  • Handling requests within SLA
  • Interfacing with consumers of the service in all aspects
  • Providing first class support to our internal business units
  • Applying best practises to mobile users in terms of “digital mobility”
  • Supporting custom hardware & software solutions

List of Typical Responsibilities For an IT System Engineer Resume

1

Responsibilities For IT System Engineer Remote Support German Resume

  • Strong analytical and decision-making skills with the ability to take corrective actions prior to failures
  • Professional work experience
  • Extensive experience in EUX, Application and OS performance analysis
  • Provide transparent prioritization of activities based on business impact / value delivery
  • Be a team player, including coordinating and collaborating across multiple teams and vendors to achieve common goals for success
  • Responsible for identifying future planning needs of the company’s backend server environment
  • Monitor and report on the performance of the company’s backend server infrastructure and make suggestions for improving efficiency
2

Responsibilities For IT System Engineer for Remote Support Resume

  • Be flexible in working hours to interact with peers from other regions and provide on-call support out of office hours
  • Knowledge of the intelligence community, their missions, and enabling IT Infrastructure systems and government acquisition processes
  • Microsoft Windows Server Operating Systems (all versions)
  • Thorough knowledge of Windows operating system. (Desktop and Server)
  • Support and manage onboarding requirements
  • Liaise with global teams across various functions to collaborate, capture requirements and seek consensus on engineering designs
3

Responsibilities For IT System Engineer for Encryption Solutions Resume

  • Manage support and monitoring of the Jersey Unix/Linux infrastructure environment and components throughout IPM lifecycle
  • Support local critical business applications running on Unix/Linux platforms
  • Manage and coordinate vulnerability and patching activities
  • Windows operating system (e.g. Windows 7 and 10) and its architecture
  • Windows Performance and associated monitoring tools
  • Windows stability and associated troubleshooting techniques
  • Network & monitoring tools
  • ITIL V3 Foundation: understanding of Incident, Request, Problem, Change and CMDB
4

Responsibilities For Entry Level IT System Engineer Resume

  • Linux Operating Systems (LAMP)
  • Knowledge regarding CI build chain and the tools behind would be desirable
  • Position includes on-call support out of office hours
  • Documents and maintains IT policies and procedures related to function and audits
  • Professionalism displayed at all times
  • Confidently knowledgeable about Microsoft products, particularly Office 365, associated benefits as well as pitfalls, and integration methods
  • Microsoft MCSE and/or MCSA certification
  • Write scripts in some administrative language (Perl, PowerShell, or VBScript)
5

Responsibilities For IT System Engineer, Pune Resume

  • Assist regional IT team to support and maintain global IT solution, systems and operations
  • Performs system administration activities in accordance with company policies and procedures
  • Collaborate with architects, project manager, IT team members on global IT project goals
  • Consistent communication up/down chain of authority
  • Communicate to your audience technical level
6

Responsibilities For IT System Engineer Resume

  • M & A functions
  • Architect and build functions
  • SME (subject matter expertise)
  • Tier IV operational support
  • Tier II and Tier III
  • Ensure business continuity, high availability and security of the IT infrastructure
  • Hardware procurement and IT vendor management
  • Apply ITIL practises into operation
7

Responsibilities For IT System Engineer Remote Support German Resume

  • Build relationships across operational units and departments
  • Motivated to continuously improve team productivity
  • Work closely with team members to resolve technical issues, as well as perform routine tasks such as monitoring, server management, active directory administration, software installation, imaging, etc
  • Manage patch and security changes per policy and pro-actively monitor the environment for patch compliance
  • Troubleshoot Windows/Linux networks, storage, application, and hyper-converged platforms
  • DTC and E-commerce IT Team
8

Responsibilities For IT System Engineer for Remote Support Resume

  • Provide support for end user issues and trouble ticket resolution
  • Architect, Implement and support infrastructure solutions in a team environment
  • Maintain the health of systems by identifying and applying patches and firmware upgrades related to storage, servers, applications, network, virtual environment, and backups systems
  • Document and implement configuration standards for utilization & manageability of datacenter systems
  • Interface with other technical staff regarding availability of the infrastructure, health of the hardware, technical considerations for planning and managing hardware replacements
  • Escalation point for operations in the event of issues with the technical design
  • Provide in-depth diagnosis for system software/hardware failures and develops solutions
9

Responsibilities For IT System Engineer for Encryption Solutions Resume

  • Identify when platform software and OS upgrades are needed; coordinate upgrades to ensure timely scheduling and completion; ensure that appropriate documentation exists prior to implementation
  • Monitor end-user feedback in order to recommend future support and product enhancements
  • Experience with Network equipment including Access Points, Switches, and associated tools to maintain the network and related technologies in an enterprise environment
  • Develops new system and application implementation plans and plays an active hands-on-role in implementation
  • Monitor, maintain, and support approximately 400+ Windows 2012 and 2016 servers across multiple sites located within the U.S. and Canada
  • Monitor, maintain, and support CommVault backups
  • Monitor, maintain, and support Microsoft technologies such as Active Directory, DNS, DHCP, Group Policy Management
10

Responsibilities For Entry Level IT System Engineer Resume

  • Monitor, maintain, and support a VMware 6.5 virtualized environment
  • Monitor, maintain, and support a VMWare Horizon 7 VDI environment
  • Monitor, maintain, and support Cisco UCS server platform
  • Monitor, maintain, and support Tegile storage infrastructure
  • Monitor, maintain, and support Microsoft Exchange 2016
  • Develop and implement PowerShell scripts to automate process and workflows
  • Update all servers with latest updates for both hardware and software
  • Occasional travel to other remote locations is required, less than 10%
  • Execute assigned tasks within established schedule

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