Know Your Customer Resume Sample
Carley Douglas
6824 Raheem Shoal,
Chicago,
IL
+1 (555) 703 1121
Work Experience
Associate Know Your Customer CAO Operations
04/2018
-
PRESENT
San Francisco, CA
- Align operational procedures and processes with AML Program objectives to mitigate the enterprise’s exposure to money laundering risk. Provide input on the design and implementation of policies, procedures and processes utilized within Financial Intelligence
- Maintain current, detailed knowledge of anti-money laundering and anti-terrorist financing matters. Utilize in-depth understanding of BSA/AML and OFAC regulatory requirements and best practices to guide decision making in execution of enterprise-wide AML objectives
- Develop and maintain a high level of expertise in BSA, OFAC, USA PATRIOT Act and related regulations, directives and guidance
- Provide direction to Financial Intelligence and other AML staff regarding emerging issues and interpretation of regulations
- Serve as an AML subject matter expert for LE/LOBs on BSA/AML monitoring
- Identify possible enhancements to AML monitoring tools and processes and communicate them to the Financial Intelligence Manager
- Provide excellent customer service/advice with full assistance to Fixed Income, Equities and Prime Services sales and trading personnel on processes as required
- Experience in a corporate investment banking environment
Know Your Customer Analyst
07/2015
-
12/2017
Los Angeles, CA
- Anti-Money Laundering (AML) and KYC expertise, demonstrated with knowledge of AML laws and regulations required
- A strong knowledge of the fundamentals of anti-financial crime and conduct of business regulations
- The ability to work collaboratively and drive decision making
- Strong research skills and advanced skills in various Microsoft applications such as Word, Excel, and PowerPoint
- Support Operations Head, Team Lead, and case managers in the completion of CADDs
- Ensure Reference Data Services best practices are being followed; and
- Maintain a high level of service to Business Units supported in both New Customer Onboarding and Reassessments well within SLA’s, as well as maintain a high level of data quality in all tasks
Know Your Customer
08/2010
-
01/2015
Philadelphia, PA
- Perform and lead special projects related to the organization’s AML efforts
- Be a KYC expert in Corporate and Investment banking domain to conduct end to end KYC
- Face off to Compliance , Screening, DDR and AAR team to resolve KYC exceptions and obtain approvals where necessary
- Engage with multiple stakeholders including Middle office, On –shore makers to track exceptions and KYC completion
- Implementing Operating Model to facilitate Policy & Transactional queries
- Co-ordinating and governing timely responses to all regulatory requests
- Managing a central log of all requests, responses, sign offs, regulatory meetings, ensure Service Level Agreements (SLA’s) are in place and can be measured
- Undertaking a golden inventory of commitments, accountable owners, updates, and responses
Education
University of Minnesota, Morris
2005 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Proficient in English: strong oral and written communication skills and able to communicate effectively at all levels within the organization
- Has exceptional organizational, planning and time management skills
- Experience in financial services or related industry
- Experience in financial services or related industry
- Relevant experience
- Devising an operating model including responsible, accountable, consulted and informed (RACI) matrix for clear accountability
- Implementing and maintaining a robust and clear senior sign-off protocol for all regulatory responses/presentations
How to write Know Your Customer Resume
Know Your Customer role is responsible for research, software, finance, credit, training, trading, equities, organization, landscape, compliance.
To write great resume for know your customer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Know Your Customer Resume
The section contact information is important in your know your customer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Know Your Customer Resume
The section work experience is an essential part of your know your customer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous know your customer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular know your customer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Know Your Customer resume experience can include:
- Working in collaboration with multiple first and second line functions (inc. Regulatory Management Group (RMG), Anti financial Crime (AFC), Divisional Control Regulatory Office (DCRO) and the Business
- Substantial and relevant experience, preferably in a global banking environment
- Diverse experience of the financial sector in any of the following areas; Operations, risk/controls, Regulatory teams/processes, quality assurance, compliance or audit
- Experience managing deliverables & maintaining effective relationships with global senior management
- Client-focused approach and ability to react quickly to changing demands
- Are given guidance and training to gain the required regulatory knowledge
Education on a Know Your Customer Resume
Make sure to make education a priority on your know your customer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your know your customer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Know Your Customer Resume
When listing skills on your know your customer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical know your customer skills:
- Working for international and stable financial institution
- Challenging work in the team that communicates with ING colleagues worldwide
- Understanding current regulatory engagement landscape and provide transparency of the regulatory meetings horizon, inventory and actions
- Maintaining transparency of Regulatory change horizon and scorecards to measure programme statuses
- Ensure delivery of exemplary internal client service by troubleshooting and providing issue resolution in a professional, ethical, and courteous manner
- Are the first line of defence against money laundering and terrorist financing
List of Typical Skills For a Know Your Customer Resume
1
Skills For Associate Know Your Customer CAO Operations Resume
- Can recognize important information, research and make connections
- Focuses on delivery with attention to detail and on time
- Possesses drive with a ‘can do’ attitude
- Is flexible and open to change
- Apply subject matter expertise to reply to AML-related questions from the LOB and other team members
- Interact with staff of all levels in U.S. P&C as well as the U.S. AML Office High Risk Unit as necessary for issue resolution or escalation, involving management as needed, in order to ensure that the customers’ needs are met or exceeded
2
Skills For Know Your Customer Analyst Resume
- Other financial / non-financial benefits
- Experience as Front Office support personnel in a financial institution with products (i.e. derivatives, securitization, syndication) and operations (Front or Middle Office) knowledge
- Highly proficient in Microsoft Office Package (PowerPoint, Excel and Word)
- Perform non-financial risk assessment of customers
- Identify the types of business relations and activities that a customer is likely to engage in
3
Skills For Analyst Know Your Customer CAO Operations Resume
- Determine whether these relations and activities could be suspicious and expose the bank to potential financial loss or reputational risk
- Opportunities for self-development
- Is highly collaborative
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