Knowledge Management Specialist Resume Sample
Jenifer Littel
74837 Derek Glens,
Los Angeles,
CA
+1 (555) 764 5796
Work Experience
Knowledge Management Specialist
07/2017
-
PRESENT
New York, NY
- Write new and updated policies, procedures and reference materials for internal/external web sites, mobile applications, and customer portals, including developing guided flows that step users through the completion of tasks
- Define formats and templates related to standard work procedures, scorecards, and other documentation
- Collaborate and participate in meetings with direct and cross-functional teams to define project objectives and requirements
- Gather, analyze and understand materials required to complete a project goal, where information includes but is not limited to existing documentation, flows, user feedback and input from involved teams
- Analyze data to determine opportunities for efficiencies for both agent and customer content; understand key drivers of support visits and gaps in customer experience and create plans to mitigate
- Work with Product Managers or Vonage technicians to document highly technical procedures for assisting customers
- Create and update PDFs used for documenting support for Vonage Business products
- Work with content management systems to best manage the retrieval, storage, and delivery of information and documentation
Consultancy Knowledge Management Specialist DIG
11/2010
-
04/2017
Phoenix, AZ
- Technical writing expertise
- Able to interface with multiple engineering teams to gain needed information and to validate information
- Previous experience writing for the web
- Strong operational acumen and Knowledge Management background
- Technical expertise and understanding of telephony, networking, cloud technology and unified communications for large scale enterprises
- Experience with Salesforce Knowledge Management Solution and CRM
- Expert in Adobe software
- Strong demonstrated customer and agent focus
- Work under tight deadlines that are often dependent on product rollout schedules
Knowledge Management Specialist Senior
08/2007
-
06/2010
Detroit, MI
- Efficiently complete tasks with operational excellence and attention to detail
- Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance system component capabilities in response to data collection, data management and data storage
- Knowledge of methods and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities. Ability to apply troubleshooting and data analysis methods to resolve operating problems. Knowledge of customer support principles sufficient to receive, responds with guidance and training, and ensures resolution of problems
- Knowledge of military organizational theory and structure, Air Force and Air Force Reserve Command, intermediate and gaining command structure and relationships, and mobilization directives and practices
- Experience with data-gathering and analysis
- Coordinate and build relationships with diverse and executive-level clients
- Analyzing [ II ]
- Planning and Organizing [ III ]
- Experience in a professional knowledge management work environment
Education
Walla Walla University
2001 - 2006
Bachelor's Degree in International Development
Professional Skills
- Have strong organizational, multi-tasking, and time-management skills
- Very strong communication skills (written and oral); comfortable working with various levels of seniority
- Strong problem-solving and project execution skills and sense of accountability
- Strong critical thinking skills that facilitate technical innovation
- Excellent WordPress backend skills and platform knowledge
- Utilizes knowledge building, knowledge sharing, and knowledge management skills to promote a sharing and learning culture
- Demonstrate a deep level understanding of business concepts and working of a management consulting firm
How to write Knowledge Management Specialist Resume
Knowledge Management Specialist role is responsible for interpersonal, analytical, english, business, content, development, collaboration, organizational, messaging, leadership.
To write great resume for knowledge management specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Knowledge Management Specialist Resume
The section contact information is important in your knowledge management specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Knowledge Management Specialist Resume
The section work experience is an essential part of your knowledge management specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous knowledge management specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular knowledge management specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Knowledge Management Specialist resume experience can include:
- Works effectively as a team member and strong communication skills including presentations
- Strong collaboration skills to provide feedback effectively with highly technical engineers
- Accuracy and strong attention to detail; ability to prioritize and multi-task; strong communication skills (written and oral)
- Innovation: Creative, innovative, self-motivated, applies problem-solving skills (thinks outside of the box) and systems thinking skills
- Strong project management, organizational, and time-management skills with the ability to prioritize tasks and work on multiple projects simultaneously
- Strong project management, organizational, analytical and decision-making skills
Education on a Knowledge Management Specialist Resume
Make sure to make education a priority on your knowledge management specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your knowledge management specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Knowledge Management Specialist Resume
When listing skills on your knowledge management specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical knowledge management specialist skills:
- PC skills and keyboarding skills
- Basic skills in web design to develop and maintain coherent and simple look and feel of HR content with excellent end-user experience
- Excellent analytical, networking and partnership brokering skills
- Proven writing skills, with an ability to convey complex ideas in a clear, direct, and lively style
- Multi-task, incorporating good organizational skills and flexibility
- Builds effective working relationships. Partners effectively and communicates openly to promote and support smooth call center operations and initiatives
List of Typical Experience For a Knowledge Management Specialist Resume
1
Experience For Consultancy Knowledge Management Specialist DIG Resume
- Excellent communication skills (oral and written) and attention to detail
- Exceptional process skills – strong follow through and accountability
- Ensuring colleagues continue to meet and exceed their competency standards, thus ensuring delivery of a client focused skills development service
- Supporting the IR team to manage resources effectively
- Work experience, preferably in a professional services environment; previous or current knowledge management experience is ideal
- Communicate politely and effectively with employees and management from all departments and brands
- Experience with developing and maintaining SharePoint site Collections
- Strong business knowledge. Self-starter who develops understanding of Practice Area and requires minimal handholding
- Experience public speaking and group facilitation
2
Experience For Knowledge Management Specialist Faith & External Engagement Resume
- Coordinates and manages the capture and sharing of Bain’s IT practice knowledge and experience base
- Accurate spelling and grammar, strong attention to detail
- Analyzes and validates KM information with ESRI Mapping tools. Troubleshoots and modifies content metadata to improve search result accuracy
- Works cooperatively with other members of the Customer Experience team to ensure all agreed upon deliverables are met according to project timeline commitments
- Experience handling communications between clients/customers and knowledge management
- Mitigate risks by setting priorities to update current responses due to product initiatives
- Experience with Microsoft SharePoint 2010 and 2013 workflows, SharePoint Designer, and InfoPath
- Knowledge management experience
3
Experience For Knowledge Management Specialist Senior Resume
- Technical writing experience required
- Coordinates and manages the capture and sharing of Bain’s Performance Improvement Practice knowledge and experience base
- Assists with proposal development in select situations e.g. customized experience slides
- Creates, updates, and monitors knowledge articles to ensure accuracy and effectiveness
- Tests and validates published content to ensure content conforms to design standards and navigational features of each article function correctly
- Experience in a customer success focused environment
- Develops a strong knowledge of and stays current on (assigned) Practice Area related topics and all Functional Area topics
- Relevant work experience or equivalent, by preference within the Energy industry
4
Experience For Senior Knowledge Management Specialist Resume
- Experience as a Salesforce user
- Providing feedback and ongoing, post knowledge management support to line managers to ensure a seamless embedding of the material within the workplace
- Monitoring the success of knowledge management and implement a plan taking considerations timescales and impact to business as usual (BAU) into account
- Understanding of factualization, localization and QA processes for content
- Managing the delivery of communications to update Operations staff of current issues and practices
- Administering the communication resource applications and knowledge management tool
- Assisting with the acquisition and management of all resources (online and hardcopy) including applying established processes and due diligence
- Assisting with the administration of the Library Management System (LMS) to
- Establish metrics and means of verification for monitoring use and impact of ‘Deep Dive’ repositories, and provide monitoring and reporting accordingly
5
Experience For Junior Knowledge Management Specialist Resume
- Assist in leading training for both existing and new builder brands team members
- Captures and publishes case and practice area documents on KM system including abstract writing & indexing
- Provide existing top responses to Marketing to develop Abbott website FAQs and review existing FAQ content quarterly
- Assist in delivering SharePoint site solutions, serving as internal client contact for SharePoint support functions in configuration, training and user support
- Experience with developing, designing, editing, and presenting training on KM tools and concepts using a variety of environments, including eLearning, distance, and resident learning
- Experience authoring or editing in a technical environment
- 1) Identifying and implementing tools to advance Sponsor's Knowledge Management
- Regulatory understanding: Working knowledge of global GMP and KM-related ICH guidelines (ICH Q8, Q9, Q10) and regulatory requirements
6
Experience For SD Knowledge Management Specialist Resume
- Measure KPI’s to assess training results and report achievements or deficiencies to the Process Excellence Lead and Billing / AR Supervisors
- Document product functionality, troubleshooting, and best practices through research, cross-functional teamwork, and hands-on product testing
- Familiarity with Photoshop, or resizing and annotating screenshots
- 2) Maintaining reference libraries for Sponsor
- 3) Assisting in the coordination and preservation of documentation of CI and Security historical events
- Aware / basic level of understanding of technology/social tools that support knowledge management
7
Experience For Isc Knowledge Management Specialist Resume
- Child Rights Monitoring and Assessment
- Maintain on-call service for after hour’s support of the Knowledge Management module, including evenings, weekends and holidays
- Communicate changes on delta training (difference between process ‘as is’ and process ‘to be’)
- Support Clusters in establishing SharePoint intranet pages to provide access to results of the ‘Deep Dives’ in one place in a user friendly way
- Coordinates and manages the global capture and sharing of Bain’s knowledge base within a capability practice area
- Identify opportunities in relation to Knowledge Management including all of IP’s digital tools primarily related to Wiki sites and SharePoint
- Create and edit written training scripts for recorded videos and webinars
8
Experience For DE Knowledge Management Specialist Resume
- Liaise with IT to resolve technical and operational problems relating to knowledge management tools
- Support other leads through sharing of best practices
- Be a champion for change; always pushing iterative improvement
- Keep a constant commitment to continuous service improvement concentrating on: more automation, better functionality, better integration with other tools
- Communicate precisely and succinctly in English (oral and written), distill, edit and categorize knowledge in writing
- Develop a comprehensive KM strategy for HSB Engineering content
- Curate knowledge and learning resources for the Development organization
- Evaluate consumer initiated questions and provide appropriate response or collaborate with “subject matter experts” for new talking points
- Knowledge of KM principles, procedures, and processes in a DoD environment
9
Experience For Knowledge Management Specialist UK Resume
- 4) Promoting knowledge sharing through Sponsor's operational business processes and systems, by strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchanges of information across systems
- 5) Helping to monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs/opportunities
- 6) Helping disseminate information about the organization's knowledge sharing program to internal and external audiences, including organizing knowledge sharing events, maintaining communications on knowledge sharing across Sponsor, participation
- Good ability to anticipate and elicit customer needs
- Know WHAT we know
- FIND what we know
- LEARN AND USE what we know
10
Experience For Usaid Knowledge Management Specialist Resume
- Awareness of culture, behavior, business processes, and related tools
- Good business analysis skills (examples: to build business cases, develop and implementation of realization plans for business cases, ask proactive questions to identify business requirements)
- Explain difficult issues and works to build alignment around a complex situation
- Travel domestically and internationally if necessary
- KM principles and methodologies: Experience with KM approaches including professional networking / social media; taxonomies; expertise location; lessons learned; etc
- Project Management Experience: Ability to manage project plans, risk, mitigation, action logs and timelines
List of Typical Skills For a Knowledge Management Specialist Resume
1
Skills For Consultancy Knowledge Management Specialist DIG Resume
- Strong understanding of human behavior and skilled in providing constructive feedback
- Proven experience in communicating complex scientific concepts in a straight-forward manner for non-specialists, through oral and written channels
- Prior experience supporting General Officer-level staff operations
- Extensive analytical, problem-solving, interpersonal, organizational, grammar, and editorial skills, with attention to detail
- Manage own workload and time effectively
2
Skills For Knowledge Management Specialist Faith & External Engagement Resume
- Developing country work experience and/or familiarity with emergency settings is considered an asset
- Experience with developing, designing, editing, and presenting training on KM tools and concepts
- Experience with Microsoft SharePoint, including managing user access and permissions and creating new document repositories
- Experience with creating and managing learning resources and knowledge artifacts for cross-functional development teams
- Provide advice and assistance to LCCG employees on good / best practice for information management and knowledge-sharing using the SharePoint platform
3
Skills For Knowledge Management Specialist Senior Resume
- Proven ability to convey credibility and authority when delivering research-related technical advisory support and training
- Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives
- Experience drafting communications in a business setting
- Manages client expectations to meet deadlines by prioritising workload
- Experience with establishing work procedures
- Maintains general knowledge, as well as practical experience, of knowledge management concepts and tools including software applications and IT systems
- Sound understanding of quantitative/qualitative research methods, and evidence synthesis approaches in international development
- Experience in conducting primary research in an international development context, supported by relevant publications in international journals
4
Skills For Senior Knowledge Management Specialist Resume
- Demonstrate flexibility with the changing dynamic of industry, the leadership, and commercial demands for knowledge
- Four (4) years of experience, or equivalent, working in the Microsoft SharePoint environment or similar web-based collaboration software tool
- Work directly with key executive clients supporting the high priority CAD and WRS project
- Federal HR experience and understanding
- Good business sense combined with structured problem-solving and analytical abilities
- Experience with desk-side support and guiding non-SharePoint users to learn and adopt SharePoint solutions
- Experience with leveraging KM applications through organizational analysis
5
Skills For Junior Knowledge Management Specialist Resume
- Organize large amounts of data setting priorities for analysis and use in consultation with stakeholders
- Experience working with BMC Remedy IT Service Management Suite
- Desire to work in a fast-paced and sometimes demanding professional environment, with an exceptional ability to juggle multiple priorities at one time
- Demonstrates a commitment to own professional development - product and technical awareness as well as trends in the market
- Demonstrates a willingness to accept change
- Projects and demonstrates a professional image
6
Skills For SD Knowledge Management Specialist Resume
- Demonstrates awareness of the commercial implications in situations
- Vonage Customer Care and/or technical experience
- Strong ability to work well in a collaborative team with other professionals, on a global, complex scale
- Supporting the application of learning before, during and after action
- Overseeing or conducting development of digital workplace platforms and tools for knowledge exchange
- Drafting and editing guidance
- Contributing to knowledge sharing fora
- Understanding of Service Transition Lifecycle Process
- Self-motivate and work autonomously, whilst appreciating guided coaching and collaborative teaming
7
Skills For Isc Knowledge Management Specialist Resume
- A team project management, resourcing & reporting system – The Grid which is delivered through Salesforce
- The Knowledge Specialist also assists in researching problems and defining areas for potential innovation/improvement
- Perform back-up function for other KM Specialists during absences to ensure that support is provided on an ongoing basis
- Improve staffing functions to include routing and version control of documentation
- Respond to requests for relevant content to support selling and serving activities
8
Skills For DE Knowledge Management Specialist Resume
- Self-motivate and work autonomously, whilst appreciating guided coaching
- Expertise in Microsoft Office, Articulate or other e-Learning authoring tools, and SharePoint is desirable
- Intellectual curiosity, thirst for learning new topics and ways of working in a short amount of time
- Familiarity with developing and delivering knowledge information programs
- Knowledge of Knowledge Management (KM) principles, concepts, systems, and tools sufficient to assist in planning and maintaining KM services
9
Skills For Knowledge Management Specialist UK Resume
- A creative and analytical thinker, able to bring new ideas to the table
- Recognises own strengths and weaknesses and takes responsibility for seeking feedback and own development as a Junior Knowledge Management Specialist
- Constantly seeks more efficient ways of doing things
- Able to use the following software: All Microsoft Office programs, HTML5, Flash, Captivate, Work within SCORM compliant shells, Graphics programs
- Adapt and improve mechanisms and processes for monitoring compliance with QAP through UNDP’s pipeline of knowledge products
- Participates in and oversees the running of various parts of the KnM Process
- Be able to adjust to different Ways of Working across different regions around the world and be able to adjust to change
- Manage metadata to facilitate user searching
10
Skills For Usaid Knowledge Management Specialist Resume
- Help package and codify Bain’s best thinking into insights, consistent with Bain’s confidentiality guidelines
- Ensures internal teams have best content at the beginning of the effort
- Manages all the new content processing and updates to Intranet
- Support all project management tasks, including project schedule updates and project meetings
- Coordinates and manages the capture and sharing of Bain’s Private Equity knowledge base
- Be the gatekeeper for our Knowledge Management System, carefully curating our internal library with critical information
- Find and collect knowledge artifacts, including internally developed processes, worksheets, methodologies, best practices, and templates
- Aim audiences toward knowledge artifacts regularly to catalyze organizational learning and growth
List of Typical Responsibilities For a Knowledge Management Specialist Resume
1
Responsibilities For Consultancy Knowledge Management Specialist DIG Resume
- Good communication, collaboration, relationship-building and customer support skills
- Strong understanding of suite of knowledge tools, including AGI and Knowledge Hub
- Support practice affiliate engagement, including the preparation for experience sharing calls and publications
- Experience creating and maintaining SharePoint applications/page
- Practical experience developing and/or maintaining web-based platforms to support technical communities of practice
- Monitor the effectiveness and use of KM-sponsored IT tools and technologies, while enabling continual improvement
- Experience working with the ServiceNow Knowledge Management module
- Project management experience considered an advantage
- Implementing Knowledge Management principle and practices
2
Responsibilities For Knowledge Management Specialist Faith & External Engagement Resume
- Assist in building demo accounts and other training materials
- Develop a deep understanding of our client systems under operations and management, and find new opportunities to deliver operating efficiencies
- Serves as subject matter expert for both existing and emergening technology programs
- Track and analyze underlying drivers of practice performance and aid in strategic planning process
- Job is performed indoors in a traditional office setting
- Helps develop credentials/materials on key topics across various sectors to support client development and sales & marketing efforts
- Energy, enthusiasm and drive to create a positive working relationship with the business and the team
- Collect success stories; promote business unit knowledge sharing approaches and successes
3
Responsibilities For Knowledge Management Specialist Senior Resume
- Facilitate KM workshops such as Knowledge Mapping, KM Assessments, etc
- Utilize the knowledge base resources and design a training module for the staff to help them access the knowledge management tools
- Assist in providing SharePoint administration and technical support for the SharePoint environment
- Supports Intranet sites built on SharePoint 2013, configuring SharePoint services and settings and documents SharePoint configuration and architecture
- Knowledge of the installation, operation, and repair of gas turbine or reciprocating aircraft engines and accessory systems
- Assist with the content planning and logistics for annual practice meetings
- Fluency in spoken and written English; working knowledge of written Spanish and/or French is an asset
- Maintain, manage and enhance the organization’s knowledge infrastructure
4
Responsibilities For Senior Knowledge Management Specialist Resume
- General knowledge/content management and/or research experience/ internship/ project exp. (e.g., within a professional services firm, academia, government, etc) with a focus on Financial Institutions
- Good understanding of Financial Institutions (FI) and ideally knowledge of one or more of their sub-sectors (Retail Banking, Corporate Banking, Investment Banking, Transaction Banking and Asset and Wealth management), including vocabulary and abbreviations
- Good understanding of consulting space and distinguished business acumen
- Develop and maintain a system for developing the Center’s national perspectives in annual and ongoing priority areas as well as identified programmatic areas
- Captures case-related information from client development and case team efforts into Bain’s global intranet platform. This includes the capture and processing of case summaries, proposals, case examples, capability and product insights, tools and templates, as well as the meta-tagging of case information to facilitate user searching
- Helps create and package content and insights in a manner consistent with Bain’s professional standards guidelines
- Manages, designs and maintains Practice Area site(s) on Bain’s intranet; ensures newest cases and insights are represented; identifies content gaps
- Knowledge of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
- Write clear instructional material
5
Responsibilities For Junior Knowledge Management Specialist Resume
- Organize and structure information in an efficient and clear way
- Activities include extensive work at a computer monitor
- Organizes information and content from the Macro Trends Group and Bain Insights Group to facilitate quick distribution to case teams when required
- Helps to process case team requests and determine which information and content is most relevant
- Provides case teams with appropriate information from the Macro Trends Group and Bain Insights Group
- Assists with proposal development in select situations e.g. credentials
- General knowledge/content management and/or research experience (e.g., within a professional services firm, research house, academia, government, etc)
- Good business knowledge and proficiency with research techniques/approaches
6
Responsibilities For SD Knowledge Management Specialist Resume
- Flexibility and ability to document and implement new policies, procedures, and systems
- Expertise relative to the order-to-cash process
- Develop a methodology for “Deep Dives” along with a template structure for how to present the resulting information package on a SharePoint intranet page, along with guidelines to streamline the execution of ‘Deep Dive’ exercises and ensure continuous sustainable maintenance of knowledge resources
- Identify key areas of work within thematic Clusters to conduct ‘Deep Dive’ exercises
- For each ‘Deep Dive’ work with focal point to identify key projects, initiatives, products, tools, resources and people and compile them in one place
7
Responsibilities For Isc Knowledge Management Specialist Resume
- Lead communication campaign to socialize results of ‘Deep Dives’ within UNDP and streamline access to tools and resources
- Provide knowledge management support to the scope of work of all of faith and development’s scope of work (Staff Nurture and Leadership Formation, work with SOs, integration of faith across sectors, M&E and external engagement)
- Provide stewardship to global F&D’s engagement with various CoPs leveraging internal & external best practice materials, professional development, and identifying learning opportunities for integrating our Christian faith & calling
- Organise virtual learning events related to F&D and the role of faith and faith actors, including external faith partners and external speakers related to the prioritised areas of WV’s work for internal and external audiences
- Measure KPI’s to assess training results and report achievements or deficiencies to the Process Excellence Lead and AP Supervisors
8
Responsibilities For DE Knowledge Management Specialist Resume
- Coordinate KM and related change management initiatives with communities of practice (COP’s)/network teams
- Knowledge of Financial Services, Healthcare, Life Sciences, Public and no profit sectors is ideal
- Current citizenship; passport holder and/or work authorisation in EMEA. Applicants need to have their own documents or work permits in place that enable them to travel and work across the European Union
- Supports case teams to deliver extraordinary value to our clients
- Identifies and captures key information from client development and case team efforts including industry insights, strategic frameworks, case examples, tools and templates
- Coordinates across KM team and Consumer and Digital practice specialists to identify sector content priorities and work as a team to capture and codify materials
- Maintains practice areas site(s) on L.E.K. intranet ensuring most recent tools, templates, and insights are represented; identifies content gaps
- Creates and package content and insights in a manner consistent with L.E.K.’s standards
- Supports the EMEA Consumer Products & Retail Practice Area team as they in turn support and/or drive the development of Practice Strategy and the management of Practice Operations
9
Responsibilities For Knowledge Management Specialist UK Resume
- Gathers and analyzes information regarding service area requirements and franchise agreement provisions, and formats that information for entry into the Knowledge Management Tool
- Reviews and scrubs content to drive standardization in content clarity and format
- Collaborates with CRC KM Analysts and Division KM Point of Contacts to ensure that customer and internal needs are continually met by the Unified Knowledge Management (UKM) technology and process
- Supports and executes the content governance and update process
- Translates contract requirements and interprets them in a way that makes them understandable to customers
- Drives innovation and continuous improvement with CRC knowledge management tools and related business processes
- Lead the implementation of select evaluation and learning activities related to the priority themes in the Evaluation and Learning Business Plan, including short-term, discrete evaluation studies or events as well as the longer-term learning partnerships
10
Responsibilities For Usaid Knowledge Management Specialist Resume
- Provide coordination as well as technical guidance on activities undertaken in the initiative, including on methodologies and approaches as well as project management and supervision for quality assurance, working with internal colleagues and stakeholders as well as third parties
- Work closely with the Sr. Knowledge Management Specialist, Sr. M&E Specialist, Sr. Evaluation and Learning Specialist, as well as Program teams and other CIF AU colleagues, to support a joint work program building synergies across knowledge activities in service of an integrated CIF knowledge and learning strategy
- Support knowledge, learning and dissemination activities related to the CIF 10 year anniversary in 2018, leveraging opportunities to showcase CIF results and learning through a variety of formats
- Develop and maintain systematic reporting, communication and engagement mechanisms related to the Evaluation and Learning Initiative and other CIF knowledge and learning activities
- Support the work of the CIF Evaluation and Learning Advisory Group, including the organization of virtual and in-person meetings, communication mechanisms, tracking results of meetings, undertaking follow-up work as needed, and other logistics
- Assist in organizing consultations with MDBs, CIF AU, Recipient Countries, TFC members, and other key stakeholders to gather additional input on CIF knowledge and learning deliverables
- Assist or lead in organizing CIF learning events and sessions, in collaboration with stakeholders
- Assist in developing and maintaining collaborations with relevant knowledge networks and communities of practice as well as other climate funds, particularly the Green Climate Fund (GCF) and the Global Environment Facility (GEF)
- Build and maintain relationships with other units within the World Bank, other MDBs and external partners to ensure that CIF lessons are reflected in other internal and external knowledge groups’ work. Represent the CIF at external events to share lessons emerging from CIF-funded activities
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