Laundry Supervisor Resume Sample
Work Experience
- Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
- Able to identify and communicate problems in English to Housekeeping Manager
- The Laundry Supervisor reports to the Linen Associate Manager
- Able to identify and communicate problems in English to Linen Associate Manager
- Assist with interviewing and hiring of all laundry staff
- Help Director of Housekeeping and Laundry Manager with proper, adequate training and re-training of all laundry and uniform room staff
- Identify to the Director of Housekeeping and Laundry Manager any employees requiring coaching, counseling or progressive discipline, with intent to improve performance, attitude and appearance
- Assist in the implementation of the “Quality Assurance Program”. Assist in the implementation of new standards to provide the guests the highest quality of service
- Through close communication with the Laundry Manager, recommend areas in need of improvement
- Attend all scheduled meetings Report in either written or verbal form all information to the Laundry Manager
- Responsible for proper quality control and daily monitoring of laundry and uniform room staff
- Oversees the operation of the Laundry department managing guest laundry, associates laundry, uniforms and linen of the hotel
- Participate on the training and coaching off all the associates working in the laundry department
- Skills on managing laundry equipment as washing machines, dryers, dry cleaning, folding machines, irons and all the equipment in the laundry and uniform areas
- Chemical handling for the laundry
- Ensure staff’s knowledge of hotel services, features, and amenities
- The Laundry Supervisor reports to the Warehouse Manager
- Attention to detail focus is vital to ensure the highest of cleanliness
- Able to identify and communicate problems
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- The Laundry Supervisor reports to the Housekeeping Manager
Education
Professional Skills
- Ensure all personnel are washing their hands prior to stepping out on the laundry floor
- Previous supervisory experience in a union setting
- Experience using common business software (ex. MS Office)
- Previous laundry experience in a 4 or 5 star establishment or big volume laundry
- Having worked with a commercial laundry or a plant setting for management
- Responsible for actively building and retaining internal and external customer relations and acts as a mentor to employees to provide superior customer service
- Enjoy working in a team setting
How to write Laundry Supervisor Resume
Laundry Supervisor role is responsible for training, software, credit, payroll, analysis, insurance, events, government, languages, health.
To write great resume for laundry supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Laundry Supervisor Resume
The section contact information is important in your laundry supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Laundry Supervisor Resume
The section work experience is an essential part of your laundry supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous laundry supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular laundry supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Laundry Supervisor resume experience can include:
- Assist and schedules the training and cross training of all laundry Colleagues to improve the skills
- Operate and monitor washing, dry cleaning, and drying machinery
- To maintain a good working relationship with managers and develop a thorough understanding of their linen needs
- Experience of supervising Room Attendants is an advantage
- To work closely with laundry purveyors to ensure quality and application of laundry products is of highest quality, while being cost effective
- Experienced in an International Hotel
Education on a Laundry Supervisor Resume
Make sure to make education a priority on your laundry supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your laundry supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Laundry Supervisor Resume
When listing skills on your laundry supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical laundry supervisor skills:
- Having an experience in similar position for at least 24 months with a great Interpersonal skills and good level of knowledge of the Laundry Department
- Strong leadership and strong inter-personal skills
- Manage time and workload effectively, which includes planning, organizing, and prioritizing with attention to details
- Good organization skills for sorting by size, color and department.
- Prior operational experience in a hotel operations experience required
- Works effectively with Engineering Department on the laundry and uniform room equipment maintenance need
List of Typical Experience For a Laundry Supervisor Resume
Experience For Kitchen & Laundry Supervisor Resume
- To liaison with the Maintenance department in enduring effective preventive maintenance programs for all Laundry and Valet equipment
- Four to five years of hotel housekeeping experience or related field
- Laundry experience and an understanding of chemicals, formulas, fabric equipment, production flow methods
- Good sense of hygiene
- Develop and maintain effective relationships with all service providers
- Managing the day-to-day operations of the plant laundry and uniforms, ensuring the quality standards and meeting the expectations of our guests and Associates
- Managing and supervising laundry and uniforms associates, and understanding their positions
- Controlling and Maintaining the Linen/Uniform Tracking system and reports
Experience For Assistant Laundry Supervisor Resume
- Supervising Laundry Department operations
- Supervise the entire laundry, dry cleaning, uniforms, linen, and valet operations and ensure that they are processed according to the schedule
- Attends weekly housekeeping/other departmental meetings during the absence of Laundry Manager/Assistant Laundry Manager
- To assist Laundry Manager in the building of an efficient team of Colleagues by taking active interest in their welfare, safety and development
- Daily posting and closing of guest Laundry Checks
- Ensure quality linen is being produced and separate old and damaged linen while processing
- Liaise with Housekeeping for guest and hotel requirements
- Responsible for the quality and quantity of work; ensuring par levels are met, and quality control of linen
- To take full responsibility and control of labour and expenses and to implement cost saving measures whenever applicable
Experience For Laundry Supervisor Resume
- Assists in managing the dry cleaners, laundry attendants, seamstresses and valets
- To conduct checks on the Guests and Leaders laundry for its quality before sending to the hotel
- Checks all VIP’s laundries during shift
- Comprehends budget, operating statements, and payroll progress reports as needed to assist in the financial management of the department
- Carry out any other reasonable task set by the Housekeeping Manager
- Fills in positions in Laundry when needed (due to absences, breaks, etc.), Trains staff in safe operation of equipment and the use of proper processing methods
- Monitor par levels and advise laundry manager when reordering is needed
Experience For Kitchen & Laundry Supervisor Resume
- Climb stairs and run high cleaning tasks
- Guest oriented and outgoing
- Oral and Written Fluency in both English and Tagalog
- A graduate of Hospitality Management, International Hospitality Management or any related course
- Well groomed, cheerful and with positive vibes at all time
- To monitor daily job performances of employees
- To maintain a re-wash program for stained linen
- To maintain poundage reports
Experience For Assistant Laundry Supervisor Resume
- Monitor the safe operation of the equipment in laundry
- Instruct laundry and uniform room staff in the event of an emergency. Knowledge of how to drive a 24-foot standard truck and an acceptable driving record according to HHC policy.
- Operation of different types of equipment.
- Trains and supervises all laundry associates
- Basic knowledge of laundry machineries, machinery programming, fabric contents, recommended process of fabrics, laundry chemistry, water quality, safe handling of washroom chemicals, laundry procedures, laundry troubleshooting and computer experience like Fidelio, Word, Excel, and Windows XP
- Checks incoming supply orders for issues and takes necessary actions to report discrepancies and makes sure of proper storage of the supplies
- Or contact HCF Recruiter Michelle Jensen at 620.728-3281 to obtain an application and supplemental documents
- Or email to Michelle.Jensen@ks.gov to obtain an application
Experience For Laundry Supervisor Resume
- Conducts site inspections daily/weekly to ensure all equipment is functioning and being used properly as well as the use of chemicals by staff is done properly according to guidelines to decrease risk and maintain safety standards
- Conducts monthly department inventory and orders supplies accordingly
- Coordinates communication between Laundry and Hospital departments to assure the needs of the Hospital departments are met in a timely manner
- Responsible on regular inventory of all linen, laundry chemical and cleaning equipment which are related to work area and maintenance the accuracy of data’s given to superior
- Inspect the work of Attendants to ensure that appropriate chemicals are being used and that laundry areas are clean and in compliance with applicable regulations. Ensure that equipment is prepared and operational for the following day’s work
- Inspect all hallways, elevators, public areas, closets, and laundry room. Ensure all areas are cleaned in accordance with the standards of Holiday Inn World’s Fair Park
- Ensure all linen and terry are in accordance with the standards of Holiday Inn World’s Fair Park
- Ensure all areas of Holiday Inn World’s Fair Park are dust-free
Experience For Kitchen & Laundry Supervisor Resume
- Oversee the implementation of laundry standards and procedures
- Maintain a current and thorough knowledge of all laundry systems
- Ensure laundry valet is processed and delivered in a timely manner
- Co-ordinate special projects (eg equipment routine service; stock inventories)
- Supervise laundry storage areas
- Insures cleanliness, sanitation and safety of work areas
- Maintains compliance with Hospital's standards of operation, client contract and within Hospital's Conduct Policy. Maintains all records and reports necessary to comply with Hospital's policies, government and accrediting agency standards, regulations and codes
- Conducts and assists with conducting all in-service training regarding medical center and department policies and procedures
- Facilitates positive motivation of staff level employees, recommends hiring and when necessary, disciplines subordinate staff adhering to Medical Center and union policies and procedures. In conjunction with Director, evaluates and counsels Linen Service employees regarding performance
Experience For Assistant Laundry Supervisor Resume
- Responsible for proper handling of guest and house laundry and establish standards and procedures to ascertain quality of work performed
- Train employees on all laundry procedures, including safety procedures and equipment operation
- Assumes the responsibilities of the Director in his/her absence
- Meets with key customers to resolve day-to-day issues and insure customer satisfaction
- Monitors operational activities in the Uniform Room, including pick-up and delivery of contract services (dry cleaner, laundry provider). Manages inventory and adheres to guidelines for uniform disbursement
- Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests
- Liaise with linen room to ensure that there is adequate clean linen and uniforms and maintain a neat work area
- Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction
- Conduct monthly inventory of laundry supplies
Experience For Laundry Supervisor Resume
- Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor
- Verify that laundry requests are completed for each department as needed
- Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards
- Visually inspect tools, equipment, or machines (e. g., to identify defects)
- Establishes and maintains effective controls to ensure adherence to department procedures; recommends changes in procedures, equipment and physical layout to ensure optimum service and efficiency
- Prepares the annual budget for laundry and operating forecasts; prepares regular and special reports; maintains necessary records and files; recommends changes as necessary
- To take full responsibilities for maintaining staffing levels, training, developing and coaching of team members
- To ensure regular monthly communication meetings, daily briefings and to be fully cognizant of employee’s well being
Experience For Kitchen & Laundry Supervisor Resume
- To organize, coordinate, supervise and control the operation of the Laundry and Valet department
- To act with full authority within his/her scope. To ensure that all hotel policies and procedures are followed
- To schedule laundry production to provide a smooth and continuous flow of work through all operations
- To fully respect and comply with hotel policies and procedures
- To take full responsibilities for managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and ensure accurate linen distribution to guest floors and Food & Beverage outlets
- To keep linen productions and losses; to maintain proper linen discard programs
- To ensure strict adherence to Health & Safety procedures
- Ensure proper records are kept
List of Typical Skills For a Laundry Supervisor Resume
Skills For Kitchen & Laundry Supervisor Resume
- Experience in handling Housekeeping operation is required
- At least two years related working experience in luxury hotels
- Demonstrates ability to lead team members through exemplary personal conduct
- Understanding the basic operation of workflow and the ability to direct staff in a multifaceted processing and finishing environment
- Scheduling staff according to labour standards
- Ensuring Rooms and F&B linen, Guest Clothing and Employee Uniforms are cleaned on a timely basis and in a cost-efficient manner with high standards
- Hardworking with anticipation and initiative
- Assisting in performance reviews
- Ordering of all valet supplies
Skills For Assistant Laundry Supervisor Resume
- Dealing with suppliers for hotel uniforms
- Communicating the importance of safety procedures, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety
- Ordering and managing necessary supplies. Ensuring associates have supplies, equipment, tools, and uniforms necessary to do their jobs
- To provide adequate staffing in the laundry by creative scheduling in accordance to staffing guidelines and outlet covers
- To maintain high quality control and productivity level reviewing job performance and providing re-training as needed
- Knowledge of training and supervising techniques
Skills For Laundry Supervisor Resume
- Ensure Floor Supervisors are Supervising and not working at machines or in the orders area, unless absolutely necessary
- Ensure personnel are clocking in/out and returning from breaks and lunch on time
- Management of all incoming and outgoing calls to Laundry Department
- Coaches the staff, providing ongoing feedback to individuals and to the director
- Conducts all key handling in accordance with key handling policy and monitors on a daily basis
- Supervises the pick-up, sorting or clothing and distribution of laundry to inmates
- Coordinate with Hospitals and Surgery Centers all information regarding their Orders and Quality of their linen
- Create, implement and update a checklist for quality control, production, training and safety
- Create, implement and review daily checklists for Production Standards, Quality Control, Safety and Equipment Training
Skills For Kitchen & Laundry Supervisor Resume
- Implement a monthly and Quarterly counseling for all production employees
- Ensure all assigned paperwork is being filled out properly and within defined time limits
- Implement a monthly meeting with employees to keep them informed of current events and laundry standards
- Ensure Quality Control Standards are in place and being adhered to by all personnel
- Implement monthly training on all Life Safety Systems
- Ensure all employees have the necessary training to complete their assigned tasks
Skills For Assistant Laundry Supervisor Resume
- Ensure sensitive information in the Supervisors meeting is held in the strictest of confidence
- Ensure all soiled linen is separated and placed in the appropriate bag and/or cart for processing
- Upon completion of soiled sorting, check the amount of linen processed and inform the clean side of any possible shortages
- Supervise floor personnel to ensure they are meeting required Safety, Production and Quality Standards
- Ensure all personnel are using the provided PPE when necessary
- Ensure all employees received a Quarterly Counseling so they know what they are proficient and/or deficient in
- Conduct Life Safety training. (Fire drill, use of fire extinguishers, equipment safety procedures, disaster scenarios, blood borne pathogens, PPE etc.)
- Conduct training on Quality Control and Production Standards
Skills For Laundry Supervisor Resume
- Establishes standards and operating procedures for laundry staff
- Enters information via VR & Kronos for payroll processing
- Supervises training of all Laundry staff with an emphasis on detail to ensure service levels consistent with Ameristar’s guest service standards
- Coordinates cross training between all positions
- Responsible for thorough investigation of lost/misplaced guest items and accurate recording of investigation and final disposition
- Works with Front Office and Casino Marketing to ensure timely guest check-in and maximum occupancy
- Fills in for Housekeeping Supervisor as needed
- Make sure all the machines are running smoothly
- Support the Floor Supervisor with checking guest rooms
Skills For Kitchen & Laundry Supervisor Resume
- Capable of planning daily requirement of linen production through established work flow in varied operation
- Coordinate daily output requirements to include: staffing, equipment and supplies
- Provide counseling and institute appropriate corrective measures when necessary
- Responsible for the resolution of employee issue and grievances, including the first-step response
- Verify daily employee payroll hours including: regular hours, paid time off, overtime, upgrades, absences, etc
- Identify malfunctioning equipment and inform Maintenance Staff of repair needs to insure equipment remains on line to achieve stated goals
- Organizes and directs activities in Laundry areas as well as preparation of weekly work schedules and training of personal
Skills For Assistant Laundry Supervisor Resume
- Trains on and assures all safety policy and procedures relating to the laundry department are followed
- Motivate employees to boost production
- Someone who wants to learn and grow with the company
- Hires, trains, motivate, evaluate and manage staff, ensuring proper staffing and that employees receive adequate guidance and resources for achievement of job responsibilities
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Professionally represent Holiday Inn World’s Fair Park while presenting a warm, professional, and refined demeanor with guests and fellow team members
Skills For Laundry Supervisor Resume
- Demonstrated knowledge of Michigan Medicine policies and procedures
- Monitor and evaluate program and organizational performance in order to assess efficiency and effectiveness
- Previous experience in commercial Laundry
- Prioritize VIP or difficult guests
- To maintain established productivity levels and to implement effective employee incentive programs that boost employee morale
- Insures department provides quality and cost effective services to its customers in a timely manner
- Knowledge of all chemicals used in laundry including handling and disposal
Skills For Kitchen & Laundry Supervisor Resume
- Work with LMS and Sterling systems
- Take a leadership role
- Motivated, and work well with others
- Knowledge of standard practices and procedures
- Knowledge of occupational hazards and safety precautions applicable to the work
- Knowledge of labor relations and applicable AFSCME union contracts
List of Typical Responsibilities For a Laundry Supervisor Resume
Responsibilities For Kitchen & Laundry Supervisor Resume
- A proven employment record of day-to-day employee responsibility
- To carry out the daily smooth, efficient, and economic running of the laundry department
- Knowledge of Greek and English
- Assist in the administration and supervision of the Laundry operation
- Assures laundry programs are followed for all laundry related operations
- Works with all departments to successfully execute Ameristar strategies to maximize operational efficiencies and improve both the Guest and Team Member experience
Responsibilities For Assistant Laundry Supervisor Resume
- Ensures accountability for all compliance issues, regulations, laws and health requirements as related to hotel operations
- Responsible for the efficient operation of the Laundry functions as well as Back of the House areas
- Works to ensure compliance with corporate Internal Audit and SOX requirements
- Monitors volumes to ensure fast, friendly and efficient service
- Ensures that all Laundry Team Members behavior and appearance are in compliance with established policy
Responsibilities For Laundry Supervisor Resume
- Conduct and attends all regular departmental meetings as well as other related meetings
- Supervises inmates in a closed environment, which includes the initial training of the inmate workers prior to actual work performed. Maintains a running count of inmates in the laundry area to maintain department security. Maintains a safe working environment and continually train inmates in safety awareness
- To work directly with laundry Colleagues in production with proper adherence to standards
- To inform the team about occupancy forecasts, daily house status, room moves, VIP’s in house and banquet events
- Conducts Colleague discussions and record on performance logs
- Inspect each machine for its maintenance and inform the faults and recommendations to the Laundry Manager
- Work closely with Engineering Department to ensure that pre preventive maintenance and corrective maintenance are done as per schedule and all equipment including laundry trucks are in proper working order to save the lost time due to breakdowns
- Conduct training to all laundry /valet Colleagues according to the standards to consistently deliver excellent service by providing clean high quality linen, uniforms and guest garments ensuring that product and service standards are adhered by the team
Responsibilities For Kitchen & Laundry Supervisor Resume
- Conducts and keeps records of linen inventories, par stocks, linen stocks and monthly discards and informs Laundry Manager about the trends and discrepancies to take corrective steps
- Controls, asses and re evaluate the work load and work habit of all laundry Colleagues on an ongoing basis ensuring that high performance and maximum efficiency is achieved and maintained
- Conducts and record daily meetings with the laundry team to facilitate flow of communication
- Oversee the hotel laundry operations in the absence of hotel Uniform room supervisor
- Manage and supervise the contracted laundry and dry cleaning services of Associates uniforms, rooms linen and terry, F&B linen, and Spa linen and terry with outsource laundry company Linencraft
- Ensure that the transporting, receiving, sorting, production and delivery of all linen, uniforms and Guest laundry are according to the set standards
- To be fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical
Responsibilities For Assistant Laundry Supervisor Resume
- To ensure that all Laundry Associates hand over all lost property as soon as it is found and that it is recorded according to the hotel standard
- Celebrates successes and publicly recognizes the contributions of team members; ensures Associates recognition is taking place on all shifts
- Responsible for managing overall daily operations of the Linen and laundry room
- Inspect linens and terry for damage and remove from circulation as necessary
- Brings Associates issues to the Director of Services/Executive Housekeeper and Human Resources as necessary
- Manage and supervise Plant Laundry shift operations and ensures compliance with all policies, standards, and procedures
- Participate in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce the desired results
- To conduct with all team members 1 on1 meetings and staff appraisals
- To assist organize and supervise deep-cleaning and special cleaning Curtains, Carpets of all areas under jurisdiction as required, to maintain the highest of standard
Responsibilities For Laundry Supervisor Resume
- Perform quality checks of processed and finished goods
- To assist in the preparation of weekly Rota and wages (Forecast, actual)
- Provide operational supervision for production staff
- Daily employee assignments to various work stations
- Orient and train new employees and provide thorough departmental orientation and ongoing training to all staff on existing and new departmental and institutional processes. Evaluate and review the performance of assigned staff. Monitor daily, weekly and monthly individual productivity reports and post in work area
- Retrain as appropriate to ensure standards are met
Responsibilities For Kitchen & Laundry Supervisor Resume
- Respond to inquiries and service issues from the public, staff or students
- Promote and maintain safety standards to assure compliance with University, State, and Federal codes and regulations
- Promote and enforce departmental safety policies
- Actively participate in departmental Safety Committee to provide and implement safety suggestions
- Motivate staff and maintain staff focused in an organized manner towards goals
- A self-directed individual that can work in a fast-paced environment with a visionary outlook beyond the present moment
Responsibilities For Assistant Laundry Supervisor Resume
- The Laundry Supervisor is responsible for emergency the team spirit and motivation all staff
- Train, develop, monitor and appraise the laundry team
- Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard
- Inspect linens, terry and uniforms for damage and remove from circulation as necessary
- Complete inventory of uniforms and linens as assigned
- Compilation of Monthly Summery reports of Uniform /Linen allocation for the hotels
Responsibilities For Laundry Supervisor Resume
- Service minded and discretion
- An organized, thorough and methodical approach
- Instruct and inform laundry staff of schedule and equipment to be used
- Monitor stain percentage, damaged linen and production reports. Schedule re-wash cycles of stained linen and schedule repairs of damaged linen as needed
- Supervise and record hourly production of pieces per operator hour
Responsibilities For Kitchen & Laundry Supervisor Resume
- Lead, train and supervise Laundry team members to ensure a constant supply of clean linens and/or uniforms for the hotel
- Knowledge of equal employment opportunity policies and procedures
- Tolerate any personal protective equipment
- Able to move loads up to 100 pounds in carts or slings, lift objects up to 50 pounds, and stand for three hours at a time
- Team spirit Team leader
- Attention to detail and hygiene standards
- Operation of linen equipment
- Coordinate with Laundry Manager for implementation of assigned tasks from Laundry Director
- Report any and all issues to the Laundry Manager