Lead Program Manager Resume Sample
Bo Abbott
3454 London Fall,
Houston,
TX
+1 (555) 164 9862
Work Experience
Lead Program Manager
11/2015
-
PRESENT
New York, NY
- Where appropriate develop or support business cases for augmentation to the production support model and deployment
- Proactively identifies potential new program opportunities to deliver integrated solutions that meet multiple business partner needs. Directs analyses, root cause identification and development and recommendation of key work products
- Applies expert knowledge of the business, its products and processes to assess program risks and rewards across multiple technologies and business goals
- Negotiates agreements, settles disputes equitably and diffuses high tension situations
- Defines and maintains multi-million dollar high risk program strategies based on business demand and ROI expectations
- Proactively negotiates portfolio tradeoffs with IT and the business as the portfolio develops to ensure alignment of demand to capacity
- Works in a highly matrixed environment
- Responsible for developing multi-year business plan to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value where ever possible
Lead Program Manager IT
08/2012
-
08/2015
Chicago, IL
- Facilitate meetings with senior executive management project sponsors to define solutions
- Mentors Program Managers in developing business strategies, identifying benefits and defining alternatives across departmental programs and across USAA programs
- Responsible for developing multi-year business plan to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value where ever possible. Facilitate meetings with senior executive management project sponsors to define solutions
- Accountable party for defining, planning, orchestrating, and delivering a given strategic initiative(s)
- Directs large-scale, complex programs often involving multiple internal and external constituents and partners
- Serves as a subject matter expert regular briefing key stakeholders on different aspects of assigned initiatives
- Represents the program in various program and project governance and inter-department forums
Team Lead / Program Manager
11/2009
-
07/2012
Dallas, TX
- Establishes and facilitates meetings to review progress with key constituents
- Develops and maintains an overall integrated delivery plan in order to define, track, and report on project milestones
- Publishes periodic program status reports
- Proposes recommendations and adjustments as work evolves
- Work on tasks without daily interaction with supervisor
- Experience in the Energy, Conservation, or Sustainability space
- Manage projects, set timeliness and meet deadlines
Education
Waynesburg University
2004 - 2008
Bachelor's Degree in Computer Science
Professional Skills
- Demonstrated analytical, problem solving, and negotiation skills
- Strong analytical, financial, reasoning, and organizational skills
- Strong organizational skills with focus on customer service
- Demonstrated experience administrating engine maintenance agreements including cost-per-hour agreements
- Relevant experience with a proven track record in operational management (Understanding and passion for driving Operational Excellence in the business
- Proven experience managing complex IT programs
- Demonstrated experience working with contracts or piece part repair agreements
How to write Lead Program Manager Resume
Lead Program Manager role is responsible for interpersonal, leadership, organization, communications, sharepoint, organizational, software, modeling, mac, negotiation.
To write great resume for lead program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Program Manager Resume
The section contact information is important in your lead program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Program Manager Resume
The section work experience is an essential part of your lead program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Program Manager resume experience can include:
- Demonstrated strong decision making skills based on experience and good judgment
- Demonstrates strong interpersonal skills including communications
- Facilitate meetings and teamwork, demonstrate leadership and problem-solving skills
- Effectively work with cross functional groups including engineering, QA, technical support, marketing, sales, etc
- Relevant experience, including experience with international logistics, supply chain, and forwarding solutions
- Effectiveness developing strong relationships with inter-company teams and senior management
Education on a Lead Program Manager Resume
Make sure to make education a priority on your lead program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Program Manager Resume
When listing skills on your lead program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead program manager skills:
- Demonstrates strong interpersonal skills including presentation skills
- Solid communication and influencing skills within stakeholder management
- Strong technical program management skills
- Strong organizational and continuous improvement skills
- Strong MS Project and SharePoint skills
- Excellent written, verbal, and interpersonal/communication/negotiation skills to coordinate and drive a project to successful completion
List of Typical Experience For a Lead Program Manager Resume
1
Experience For Lead Program Manager IT Resume
- Work in a dynamic team-oriented project, demonstrate excellent relationship building, and function productively in a fast-paced environment
- Relevant experience with a proven track record in operational management (preferably Damco)
- Develop and manage schedules and communicate/drive them effectively throughout the organization
- Prior work exploring and innovating new IP, genres, and
- Significant senior leadership experience and development, leading large, diverse and globally dispersed teams
- Experience with driving strategic partner relationships with internal executive level stakeholders and vendor partners
2
Experience For Principal Lead Program Manager Resume
- Experience in the construction project management or engineering design management
- Facilitate effective meetings, building relationships of trust across functions and organizations
- Hands on experience scaling scrum across multiple teams
- Experience supporting executive management with key business performance
- Synthesizes, prioritizes and sequences business needs across multiple business groups into executable deliverables
3
Experience For Team Lead / Program Manager Resume
- Proven ability to work independently in a dynamic development environment
- Strong knowledge of program management processes
- Working across teams to improve flow, including setting up post-mortems and retrospectives
- Defining the overarching governance structure and the program management team/project management approach
- Reporting on program and project progress to the program steering group
- Planning of product development projects: Schedule development, resource requirements, budgeting
- Directing and developing the establishment & execution of detailed plans to ensure risk mitigation and opportunities realization
- Keeping internal teams and client deliverables moving in the same direction
- Understanding financial impact of decisions on budget
4
Experience For Lead Program Manager, Data Management Resume
- Working knowledge of enterprise tools (JIRA, MS Project, Excel, PowerPoint)
- Understanding of large scale infrastructure projects, terminology and technologies
- Assume accountability of tracking, monitoring, removing roadblocks and reporting for assigned program area. Delivering high quality service to stakeholders
- Directs technology teams in the areas of scheduling, technical decision making, future planning and deployment timelines
- Support NE, NY, and FERC Regulation and Pricing VP’s, including attending local staff meetings
- Assist in formulating marketing strategies and providing tactical solutions to achieve client objectives
- Manage ongoing work through an agile framework, leveraging Rally to drive delivery and reporting established
5
Experience For Lead Program Manager, Customer Management Resume
- Review and prepare as necessary, all required documents and reports relating to program and assigned project activities including sanctioning and close-out
- Motivate the team by driving towards results, setting and tracking goals
- Meticulous planning, executing to the plan by rigorous tracking to meet all key milestone dates
- Prepare status reports, milestone tracking, and other deliverables including briefings and presentations
- Delivery of major regulatory filings on time, including operating company rate cases
- Responsible for maintaining customer relationships and understanding expectations
- Run the product area, including short term and long-term planning, releases and partner integration
6
Experience For Lead Program Manager, Operational Controls Resume
- Be resourceful in researching and recommending solutions
- Produce metrics-driven reporting to represent program status, risks, dependencies and actions leveraging Rally
- Provides regular status reporting (verbal and written) leveraging Rally to leadership and Business Units across the organization
- Manage multiple stakeholders, aligning on common goals and communicating risks
- Manage Ag Prep Coordinator, who is responsible for 9-10th grade work-based learning programming
- Support finance team for accurate financial planning and analysis on the V2500 insourcing project
- Detailed understanding of jet engine components, and knowledge of jet engine maintenance including overhaul event
- Confidence in dealing with people and building relationships
7
Experience For Lead Program Manager, Asset Management Resume
- Expert in using Microsoft Project, and other scheduling tools
- General knowledge of data management, print production, digital marketing, systems design, reporting/analytics tools
- Support Procurement in the review of RFP results and awarding contracts
- Prepare for and facilitate meetings and strategic planning sessions to ensure operational and strategic objectives are achieved
- Creates program plans and high level schedule, providing the basis for the individual project
- Set Vision – Define the future of social for Battle.net in partnership with engineering and design
- Provide leadership/direction and tracking of stakeholder engagement interactions and approaches
8
Experience For Senior Lead Program Manager, IT Resume
- Develop project management tracking capabilities
- Within the scope of their position, manage and track open issues. Drive open issues to closure through tracking, delegation, and escalation as needed
- Plan program activities and develop master timing schedules that meet program objectives
- Lead the coordination of technical reviews, including dry-runs to ensure customer expectations are addressed
- Responsible for coordinating all product development activity between OEM customer and responsible departments within the company
9
Experience For Senior Lead Program Manager Resume
- Scope of responsibility is global where Damco is executing the business for the named customer(s)
- Drive user research, telemetry, A/B testing and work with our analytics team to provide best-in-class data driven insights
- Conduct presentations and periodic client updates via the phone and in person, while also supporting day-to-day needs of assigned client base
- Identify and scope opportunities for new business growth with existing partners
- Follow existing PMO process and procedure for product development support
- Outreach across EFI functional teams for roll-out, socialization and monitoring of PMO procedures
- In-depth knowledge of the Microsoft Office Suite, including Microsoft Project
- Participate in building the annual work and resource plans
10
Experience For Lead Program Manager, Change Management Resume
- Analyze resource, and financial forecasts for assigned projects and portfolio using project management software(Primavera P6) for optimal work plan delivery
- Keep internal and external stakeholders informed of project and program requirements and schedules using appropriate communication methods
- Drive consumer programs from concept to completion delivering on-time, with high quality, and innovation
- Accurate status reporting of metrics like Phase Gate compliance, Cycle Time, Quality data etc
- Support finance team for accurate financial planning and analysis
- Coordinates supplier invoice and invoice credit processing with VM leadership team, Finance and United AP
- Develops and oversees supplier invoice and processing with VM leadership team, Finance and United AP
List of Typical Skills For a Lead Program Manager Resume
1
Skills For Lead Program Manager IT Resume
- Strong communication/presentation & influence management skills; strong project management skills with demonstrated track record
- Strong communication and negotiations skills (influencer)
- Excellent interpersonal skills (written, oral, and social)
- Strong data analyst skills to manage large and complex spreadsheets
- Project management or planning skills helpful
- Superior Microsoft excel skills required (filters, pivot tables, reporting)
- Exceptional verbal, written, and interpersonal communication skills. Comfortable giving presentations to large groups and senior management
- Experience in the Financial Services industry experience with a focus in Digital Technologies
2
Skills For Principal Lead Program Manager Resume
- Exemplary core program and project management skills across multiple disciplines
- Natural leadership skills and drive to lead by example
- Extraordinary organization and project management skills
- Lead, manage, and collaborate with cross-functional/global teams effectively to meet program objective
- Experience in a company that has scaled or experience in both small and large software development organizations
- Skilled at dealing with ambiguity in a rapidly growing and changing environment
3
Skills For Team Lead / Program Manager Resume
- Experience in project management, budgeting, forecasting and scheduling
- Experience collaborating with UX, design, marketing, and engineering teams
- Strong ability to manage and lead a team through cultural change, including motivating and rewarding for success
- Experience managing projects supporting a 24x7, 365 available service
- Strong understanding of testing principles and methodologies
- Experience leading the development of workflows and dashboards using OutSystems
- Experience deploying or working within a CI/CD model
- Acts as a resource for the Engine Vendor Program Team drawing on years of experience in vendor selection and supply chain management
- Develop strong cross-team relationships and partnerships within local and remote engineering offices
4
Skills For Lead Program Manager, Data Management Resume
- Experience interacting with Executive Teams
- Demonstrates the ability to network internally and externally and to develop successful, long-lasting business partnerships with others
- Experience using Microsoft Office, Visio, lean and project management tool e.g. Microsoft Project Management
- Good understanding of Orange’s business
- Have a good overall understanding of technology
5
Skills For Lead Program Manager, Customer Management Resume
- Experience standing up new business processes
- Experience with network programming and custom wire formats
- Willingness and experience mentoring other engineers
- Experience working across cloud, desktop, mobile and Web technologies
- Experience working with Scaled Agile framework
6
Skills For Lead Program Manager, Operational Controls Resume
- Experience supporting teams across multiple lines of business
- Experience leading teams through indirect influence
- Line maintenance training or engine bore scope experience
- Independently demonstrate the following program manager responsibilities for program with limited complexity
- Work with scrum team on prioritization and planning activities to support CI/CD roadmap
- Strong ability to track and monitor project execution, regularly updating project plans and status reports
- Ensure effective and efficient operations of the processes and systems used by Regulation and Pricing
- Experience working with globally dispersed product development, support, and sales teams
7
Skills For Lead Program Manager, Asset Management Resume
- Experience in external customer-facing roles
- Experience program managing cross discipline groups of creatives (e.g. audio, graphics, UX, game design, etc.)
- Project and/or program management experience with a focus on metrics
- Project and/or program management experience within the financial services industry
- Management experience at the Manager level or equivalent
8
Skills For Senior Lead Program Manager, IT Resume
- Develop strong cross-team relationships and partnerships
- Demonstrates the ability network internally and externally and to develop successful, long-lasting business partnerships with others
- Experience using Microsoft Office, Visio, lean and project management tool
- Experience working directly with Rolls-Royce, Pratt & Whitney/IAE and / or GE Aviation
- Managing people experience
9
Skills For Senior Lead Program Manager Resume
- Experience managing projects
- Business experience, preferably in financial services and more specifically personal lending
- Experience with DHS OEC is desired
- Demonstrated ability to read and understand complex contracts
- Demonstrated ability to understand technical information
- High level of customer interface experience
10
Skills For Lead Program Manager, Change Management Resume
- IT work experience in project management
- Experience in retirement and financial services technology
- IT work experience in analyst/development role
- Experience in SDLC
- Strong project management background with ability to lead multiple, diverse projects concurrently
- Effective communicator across all mediums
- Program Management experience
- Client or Business Relationship Management or Program Development and management work experience
- Strong work ethic, able to sustain efforts over intense work activity cycles
List of Typical Responsibilities For a Lead Program Manager Resume
1
Responsibilities For Lead Program Manager IT Resume
- Strong MS Project and SharePoint skills ( 5 or more years )
- Strong MS PowerPoint skills (5 or more years)
- Experience managing analog design teams and /or IO integration programs
- Experience integrating mixed signal IP required (SERDES IO such as PCIe, GPIO, DDR, etc.)
- Demonstrated ability to be agile within a changing environment
2
Responsibilities For Principal Lead Program Manager Resume
- Ten or more years project and program management experience including development and implementation of project methodologies and standards
- Establish and alter (as necessary) corporate management structure to direct effective contract support activities
- Process Management - ITIL certification or equivalent. Process oriented and implements, operates, and designs and improves processes to get things done
- Highly organized; strong PowerPoint, spreadsheet & database management proficiency
- Large project or program management experience required
- Project and/or program management experience
- Leading the overarching program of work, providing guidance and direction for project managers
- Identify scrum master for team to ensure daily stand ups, proper backlog grooming, sprint planning, end of spring demos and SOS updates
- Ensure adherence to engineering SDLC and visibility to release management (e.g. release targets updated during sprint planning)
3
Responsibilities For Team Lead / Program Manager Resume
- Manage program’s promotional discounts, video service upgrades, premium programming trials, sports programming discounts and equipment pricing
- Act as the scrum master for team to ensure daily stand ups, proper backlog grooming, sprint planning and end of sprint demos
- Knowledge of business and computer applications and an understanding of business finance, engineering and technical concepts
- Work with scrum team on planning activities for scope commitments
- Partner with product manager to define end to end launch plan and identify gaps. Include Design, IX, Marketing, Support, etc
- Run reporting against progress for scrum team (burn down) and overall program schedule
4
Responsibilities For Lead Program Manager, Data Management Resume
- Work across engineering Client and API teams to gather requirements to enable CI/CD adoption, usability and quality
- Define and manage communication and training plan for program. Lead communication within the team, to stakeholders and at cross-functional meetings
- Implement and monitor metrics to capture team progress, adoption and quality improvements across engineering
- Identify and track risks to engineering delivery and overall program schedule
- Leading complex, cross-functional programs
- Resource Management and Developing Vendor Partnerships
5
Responsibilities For Lead Program Manager, Customer Management Resume
- Confident in working with Executive team members
- Self-starter, high energy and appetite for learning
- Comprehensive understanding of program and project management, LEAN and Six Sigma methodologies
- Communicate vision and engage customers and stakeholders in strategic planning activities
- Proficient in project and work management software including MicroSoft Office, Excel, STORMS and Power Plant
- Familiar with substations and/or transmission line overhead and underground programs including Inspection and Maintenance
- Owns execution of NPI program portfolio for Gas Sensing Line of Business
- Ability and willing to coach and mentor program managers
6
Responsibilities For Lead Program Manager, Operational Controls Resume
- Proficiency in using Microsoft Office and Microsoft Program products
- General knowledge of marketing industry campaign management
- Manages client expectations - negotiating internally and externally
- Leads and/or participates in observational analysis or consulting opportunities
- Mentors and guides Program Managers, Coordinators and Analysts with an emphasis on building internal and external relationships
7
Responsibilities For Lead Program Manager, Asset Management Resume
- Identifies and provides necessary training for Program Managers
- Flexible work hours (including GMT & EST)
- Knowledge of the printing industry
- Proficient Japanese verbal and writing communication
- Has managed a portfolio of projects in excess of 8MM annual spend
- Creativity/Innovation: Develop new and unique ways to improve efficiency and quality within the organization
- Plan: Work with the teams to establish release plans and project plans, set goals, create and implement actions plans, and evaluate the process and results
- Solve Problems: Help the team assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
- Experience with e-commerce technology and end-user experiences
8
Responsibilities For Senior Lead Program Manager, IT Resume
- Demonstrated ability for exceptional communications
- Demonstrated ability for exceptional communication
- Leadership - Direct the team of engineers and program managers to evaluate and implement platform solutions to meet the needs of Battle.net and Blizzard
- Understand what our users are doing and why – Partner with designers, researchers, and analysts to understand our users’ needs, and meet with stakeholders to understand their goals
- Able to travel. With key developers and stakeholders in both Irvine, CA and Austin, TX, this job requires 15% travel time
9
Responsibilities For Senior Lead Program Manager Resume
- Responsible for tactical and strategic direction for PMs and MGR’s and relevant to their projects and measurements
- Responsible for Staff Assignments and adhoc assignments across organization
- Responsible for clear communication of project activities with and under the direction of Maint / Change portfolio PM
- Provide visibility - Communicate project status and roadmap to varied audiences
- Provide motivation and direction to ensure that project goals, objectives, milestones, and deliverables are clearly communicated and achieved
- Identify, track, manage, and resolve project roadblocks or impediments
10
Responsibilities For Lead Program Manager, Change Management Resume
- Develop Vision and Roadmaps - Help define clear and concise focus areas by identifying the desired business outcomes, priorities to improve, and defining measurements to achieve this goal
- Expert in cloud, cloud architecture, PaaS and IaaS, and building cloud applications
- Establishes objectives and goals and provides direction to the project teams in areas of customer concerns, potential changes in scope and risk assessment
- Actively mentor less senior members of the team
- Act as the central point of contact for all program area questions or issues
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