Lead Quality Engineer Resume Sample
Ben Armstrong
586 Myriam Burgs,
Boston,
MA
+1 (555) 326 1697
Work Experience
Lead Quality Engineer
01/2017
-
PRESENT
Philadelphia, PA
- Coordinate strategic planning, Lead and Assist with the execution of internal and external quality system and process audits, supplier audits and ASPICE assessments, related to the ISO 9001, ASPICE and potentially other standards, to maintain and expand Quality Management System, including new office certifications
- Creates/updates and model quality processes as required, including Quality Manual and Compliance Matrix, keeping alignment with the HERE QMS model and Policy
- Mentor and train other staff on elements of the various ISO standards, and participate in Quality training program
- Conduct and applies a set of standardized tools including PPAP, FMEA, Pareto Charts, 8D Root Cause Analysis and Change Management, to improve Quality Planning and Close Loop
- Coordinate, implement and track progress of plans, providing status report to Management
- Alignment with HERE development teams and Agile Working Group on ensuring Quality Assurance for projects, products, tools and services
- Assist groups throughout the company with process creation, process improvement, process metrics, document management and other goals as defined as quality deliverables
- Ensure enhanced customer satisfaction and increased process efficiency through quality improvements efforts
Quality Engineer, / Lead Quality Engineer
03/2013
-
11/2016
Philadelphia, PA
- Works with Engineering and Operational teams to identify and close quality gaps and implement improvements identified by Process and Quality metric analysis
- Monitors project performance in cooperation with the Project Manager/Product Owner and helps assure that preventive and corrective actions have been implemented
- Mentors and coaches responsible individuals from Engineering and Operational teams on the use of quality processes, tools, metrics, etc
- Supporting/leading quality/process improvement activities, launching or supports Six Sigma improvement projects where applicable
- Coordinating/leading of investigations and resolutions of quality incidents and systemic findings
- This role involves cross-functional and international interactions
- Follow up, develop and deploy 8D and DPR’s when apply
- Participate in all High Performance Team activities/meetings related
Lead Quality Engineer / Ingénieur Qualité
08/2007
-
02/2013
Dallas, TX
- Support and/or participate on Continuous Improvement Activities such as: Kaizen, Ideas Programs, cost out improvements in goals year over year in our processes or practices aligned to achieve or business goals and/objectives to achieve or business
- Applies the principles of product quality planning, evaluation, and control in support of the manufacturing and installation operations of the organization
- Responsible for applicable systems related to plant customer issues such as corrective action requests, supplier corrective action requests, nonconforming material reports, etc
- Leads containment activities
- Facilitates continuous improvement quality activities to reduce the potential for defects, and ensures continual improvement in process and product design
- Ensures products and process development meet quality standards
- Identifies problems, prioritizes actions, leads or participates in Six Sigma projects
- Participates in change management activities by verifying products and processes, developing key measures, analyzing data for decision support, and presenting results to plant leadership
- Leads audits of processes and quality systems
Education
California State University Channel Islands
2002 - 2007
Engineer's Degree in Computer Science
Professional Skills
- Excellent Analytical and communication skills are essential, with strong verbal and writing proficiencies
- A fast and flexible learner with excellent interpersonal skills, together with good time, task and prioritisation management
- Strong Coding Skills – Any programmatic language
- Excellent documentation skills - be able to describe a web service, or an interaction between two components
- Outstanding communication, interpersonal and facilitation skills
- Proven record of tracking, reporting and increasing code coverage : Experience managing quality initiatives across development teams
- Strong experience on Web testing and cross browser testing
How to write Lead Quality Engineer Resume
Lead Quality Engineer role is responsible for interpersonal, software, design, manufacturing, training, negotiation, organization, integration, database, procurement.
To write great resume for lead quality engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Quality Engineer Resume
The section contact information is important in your lead quality engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Quality Engineer Resume
The section work experience is an essential part of your lead quality engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead quality engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead quality engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Quality Engineer resume experience can include:
- Effective communication skills and ability to clearly articulate technical issues
- Strong oral and written communication skills and fluency in German and English languages,
- Strong communication skills, teamwork oriented, data analysis, statistical methods
- Calm, logical troubleshooting skills
- Communication and interpersonal skills to collaborate with teams across functional areas
- MS Office skills required (Excel, Word…)
Education on a Lead Quality Engineer Resume
Make sure to make education a priority on your lead quality engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead quality engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Quality Engineer Resume
When listing skills on your lead quality engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead quality engineer skills:
- Excellent communication skills and interact effectively at all levels
- Excellent organizational skills. Strong attention to detail / accuracy
- Solid presentation skills. Comfortable communicating with all organization levels in writing and verbally
- Excellent communication, interpersonal skills – able to work across regions and throughout the org structure to drive results
- Strong experience in troubleshooting and defect tracking using tools such as JIRA
- Prior experience mentoring / providing leadership to a small team
List of Typical Experience For a Lead Quality Engineer Resume
1
Experience For Quality Engineer, / Lead Quality Engineer Resume
- Proven ability to create and lead effective cross-functional teams to resolve issues and deliver results
- Experienced using various bug tracking, source control and build release tools, like JIRA, SVN, GIT, ANT, Hudson, Jenkins, Target Process, etc
- Eight years of experience using test and project management tools such as QTest, ALM
- Test automation development experience, both functional automation and performance automation, using open source tools or java based homegrown tools
- CATIA/ENOVIA knowledge or working experience
- Experience in quality assurance, test automation or development
- Behavior Driven Development experience
2
Experience For Team Lead-quality Engineer Resume
- Experience with CI/CD systems
- A strong work ethic and sense of accountability
- Profound experience in QA Engineering,
- Experience in related field
- Supervisory and team coordination experience
- Experience as a Quality engineer
- Experience with Jenkins software
3
Experience For Lead Quality Engineer Ppap´s Resume
- Design, develop, and maintain regular deployment validation
- Experience in a QA role
- Strong passion for QA
- Experience with ISO9001 or TSI6949
- Proven track record to create organizational alignment
- Proven ability to drive initiatives that support change
- Experience in CI/ CD philosophy
- Filing defects in the Defect Tracking System and driving them to closure
4
Experience For Lead Quality Engineer / Ingénieur Qualité Resume
- Engineering Procure Construct tendering and project execution phases
- Designing high level test approaches and implementing detailed test plans based on the requirements
- Lead Problem solving activities using Problem Solving Tools such as DOE, ERPS, 5Why’s, A3, Fish-bone, etc
- Intermediate to advanced programming/scripting knowledge in C++, Java, C#/.Net, Java Script, Python, Perl, VB Script, SQL and Shell Scripting
- Do white box testing and even tweaking and fixing bugs in production code
- Demonstrable track record implementing test processes and providing training to others
5
Experience For Senior Lead Quality Engineer Resume
- Ensure a means of collecting and distributing compiled information in order to improve quality
- Technical support of quality assurance, engineering, manufacturing, and test efforts
- Provide training for receiving and in-process inspection personnel
- Perform functional testing, Database testing for wide range of enterprise applications
- Collaborate with other engineering and testing teams across the company
- By facilitating continuous improvement quality activities to reduce the potential for defects, and ensuring continual improvement in process and product design
6
Experience For Lead Quality Engineer Resume
- Exposure/knowledge of performance testing, localization testing
- Understand the application at code level and provide performance scans including SAST and DAST tests using Checkmax|AppScan
- Familiarity with APQP requirements in a manufacturing setting
- Participate in daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives
- Work with a minimal amount of direction while being pro-active in keeping manager informed of project related issues
- Ensure team has adequate training, consulting and tools to deliver objectives
- Stays current on industry standards and best practices seeking opportunities to innovate and improve quality, time to market while decreasing costs
- Works with purchasing to improve the quality of purchased parts
- Performance, scalability and reliability (PSR) testing
7
Experience For Quality Engineer, / Lead Quality Engineer Resume
- Internationalization and localization testing
- Develop and implement quality metrics to drive manufacturing improvements and business results
- Plan and supervise studies aimed at improving product quality and reliability
- Perform analysis of data from QA and production to build testing tools and scenarios
- Maintain testing and analysis tools; identify any negative changes to both QA and production environments and work with teams to resolve those concerns
- First and foremost, a real interest in software testing
8
Experience For Team Lead-quality Engineer Resume
- Active team member contributing to design and project reviews internally and with customers
- Develop Pricing and Delivery Cost Estimates, Department ETCs and EACs
- Creates/updates and model quality processes as required, and Compliance Matrix, keeping alignment with the HERE QMS model and Policy
- Mentor and train other staff on elements of the various ISO & A-SPICE standards, and participate in Quality training program
- Own the automation test tooling and architecture
- Affinity for working on an agile team
- Maintain test suite, specifications, reports, etc. using test management tools such as QASymphony, QTest, ALM, or Visual Test Studio (VTS)
- Isolate issues and clearly formulate recommendations verbally and in writing
9
Experience For Lead Quality Engineer Ppap´s Resume
- Define and run quality and risk reporting systems. Contribute to the development of adequate quality measurements
- Support Life-time prediction requests according to application profiles: MTTF, MTBF, Weibull plots…
- By leading control plan preparation
- By collaborating closely with design team and other internal stakeholders
- Supervise Quality Engineers & technicians ensuring adherence to standard work
- Facilitate quality training for all employees on Quality Assurance state of the art tools, systems, methods and procedures
- Work in a highly demanding and fast-paced environment
10
Experience For Lead Quality Engineer / Ingénieur Qualité Resume
- Differentiate between a critical business impacting incident and a minor problem, and resolve/escalate accordingly
- Develop test plans, test cases and automated scripts and finalize them after getting them reviewed by stake holders
- Perform reliability, regression, usability, performance, stress, security and other types of platform testing
- Hands-on and comfortable writing scripts and code in a language like Python
- Responsible for managing customer visits
- Hands on knowledge of any Object Oriented Programming Language
- Lead team member in system testing best practices and methodologies
- Knowledge of engineering / batch manufactured products
List of Typical Skills For a Lead Quality Engineer Resume
1
Skills For Quality Engineer, / Lead Quality Engineer Resume
- Experience working with Database testing techniques using SQL server/ Sybase and strong understanding of database schemas
- Expert skills in using and training quality tools (i.e. Fishbone Diagrams, 5-Whys, 8D, Gage R&R, FMEA , SPC, etc
- Ability and flexibility to work effectively on a worldwide team spanning multiple time zones
- Prior experience obtaining AS9100 or ISO9001 certification
- Prior work experience in Additive Manufacturing
- Prior QMS implementation experience
- Prior Quality experience in Aerospace or Automotive
- Demonstrated knowledge of and previous experience in Quality Management System related activities
2
Skills For Team Lead-quality Engineer Resume
- Knowledge and Key Skills
- Prior experience as a quality engineer in a product development / NPI environment
- Experienced with different levels of testing - functional, regression, integration and system testing and
- Experience in testing large scale web based applications and data pipelines, and developing test frameworks
- Experienced with different levels of testing - functional, regression, integration, end to end and system testing
- Experience in performance/volume testing using Load runner/Jmeter
- Relevant experience including software design, development, testing and deployment
- Experience in using latest testing methodologies, such as BDD and OATS methods
3
Skills For Lead Quality Engineer Ppap´s Resume
- Experience in Internal Audit (e.g. leading or supporting a Lead Auditor)
- Knowledge of basic learning and education strategies to drive the most impactful learning and development experiences – both virtual and in-person
- Project management experience including influencing others
- Support operations, including executing process validations, methodology and audits
- +3 years Lead QA experience, managing a team of 3-5 that sit in different locations
4
Skills For Lead Quality Engineer / Ingénieur Qualité Resume
- Hands On experience in Manual testing on Web Applications
- Hands on experience on API testing
- Experienced in testing of web based/business applications
- Experience in Usability Testing
- Experience as a Quality Engineer, working on low latency client/server applications
- Experience with the automation process and testing tools
- Prioritize multiple projects in parallel, with competing deadlines; Project Management principles and tools knowledge
- Demonstrated understanding of key financial measures and operations management
- Strong understanding of RESTful APIs, JavaScript, HTML and CSS
5
Skills For Senior Lead Quality Engineer Resume
- Experience with Unix/Linux OS’s and shell scripting
- Experience with AWS or other cloud computing environments
- Organized and process oriented individual with ability to maintain excellent process/testing/build release documentation and reports
- Organize and process oriented individual with ability to maintain excellent process/testing/build release documentation and reports
- Experience in SDET profiles or Quality Engineering profiles
- Strong analytical orientation with initiative to identify trends/problems and drive actions to correct, often requiring innovative solutions
- Experience Teamcity/Jenkins, Monitoring tools,
- Experience writing automated browser tests
6
Skills For Lead Quality Engineer Resume
- Experience leading test teams on multiple web application projects
- Experience writing automated and manual test plans and test cases
- Excellent knowledge of QA processes and testing fundamentals
- Experienced with test automation, preferably worked on Selenium Tool
- Experience with technologies such as REST API, Amazon Web Services, Hadoop
- Experience with industry specifications such as SAE AS9100 & SAE AS9102
- Prepare reports for management which demonstrate trends and help direct improvement efforts
- Review the effectiveness of the quality system and prepare periodic reports for executive management review
7
Skills For Quality Engineer, / Lead Quality Engineer Resume
- Strong command of essential technologies: SQL scripting, PL/SQL,
- Strong in Database and ETL testing
- Hands on experience with automated test tools/Frameworks including Selenium and UFT,
- Experience in Behavior Driven Development, and able to script in Gherkin Language using Cucumber or SpecFlow
- Experience in using simulated Labs like Perfecto| Mobile Labs
- Knowledge on HADOOP, and experience in Big DATA Testing
- Experience working with performance Engineers or Performance tools such as JMeter
- Experience in NDE technologies
- Strong command of any programmatic language like .net, C# etc
8
Skills For Team Lead-quality Engineer Resume
- Requirements/scripting/IT experience
- Experienced with test automation, preferably worked on QTP Tool
- Extensive business experience and acumen
- Candidates with extensive development experience
- Experience in facilitating and leading improvement projects including change management
- Expert level skill within white box testing, object-oriented and service-oriented design, and multi-threading
9
Skills For Lead Quality Engineer Ppap´s Resume
- Experience working within an Agile environment and CI/CD
- Past experience in development
- Practical experience / use of basic quality improvement tools
- Experience with Selenium, automated test runners and test case management tools
- Experience in one of the test and Project management tools like QA Symphony or ALM
- Implementing test procedures including training and assessment
- Developing Requirement traceability matrix and tracking the same
- Understanding of machine learning data pipelines
- Developing complex end to end, and use-case automated tests.
10
Skills For Lead Quality Engineer / Ingénieur Qualité Resume
- Dealing with test equipment manufacturers and third-party consultants
- Working knowledge of manufacturing methods and inspection/verification equipment
- Developing and implementing battery tests (e.g. resistance / voltage test, module test, EoL test, leak test)
- Ensuring that measurement systems requirements are met (calibration, MSA e.g. Gauge R@R, bias, linearity, stability)
- Analyzing failures and determining root cause, setting the expectations of the solution/behavior based on the requirements
- Automating test cases written and executed as part of new feature testing, and enabling automated regression runs for subsequent releases
List of Typical Responsibilities For a Lead Quality Engineer Resume
1
Responsibilities For Quality Engineer, / Lead Quality Engineer Resume
- Organized and process oriented with the ability to maintain excellent process/testing/build release documentation and reports
- Analyze and recommend quality investment prioritization based on ROI and benefit to cost ratio
- Demonstrate leadership through the development of lean activities to help drive both daily work and long term improvements
- Experienced in using various bug tracking, source control and build release tools, like JIRA, SVN, GIT, ANT, Hudson, Jenkins, TargetProcess, etc.
- Understanding of version control processes
- Leading Root Cause/Corrective Action efforts
- Manufacturing Systems Group Quality team (2 people)
- By applying the principles of product quality planning, evaluation, and control in support of the manufacturing and installation operations of the organization
2
Responsibilities For Team Lead-quality Engineer Resume
- Report any defects encountered using a defect-tracking tool
- Write test cases and scenarios from the requirements/designs; manage bug tracking; Test Analysis and Reporting
- Quality Systems Management, detailed knowledge of ISO 9001 and IATF 16949, working knowledge of AIAG standards including APQP and PPAP or AS 9102 FAI
- Align with Manufacturing and Packaging to support site initiatives
- Mentor and train other staff in Quality function of diff. sub-units on elements of the various ISO standards, and participate in Quality training program
3
Responsibilities For Lead Quality Engineer Ppap´s Resume
- Complete testing and deliver results within a scheduled window
- Integrate across multiple Scrum teams and product groups, as needed, when testing complex release trains
- Design, develop, and execute test cases using test plans and product requirements and specifications
- Provide prompt response and support in resolving critical issues (along with the development team)
- Investigate new Testing Methodologies, keep abreast with latest advances/techniques and ramp up the team accordingly
- Educate employees on quality assurance including advisory services
- Sound technical knowledge in MS Office, SharePoint, Learning Management System, WebEx, Virtual Software
- Set up tools like CA Dev-Test | RIT to perform tests using virtualized services
4
Responsibilities For Lead Quality Engineer / Ingénieur Qualité Resume
- Works with Dev & Ops team to configure & monitor environment using tools such as Puppet & Chef
- Problem Solving techniques execution and leadership
- Outline and execute the strategy for Enterprise Data functional, SOA, API and data quality testing
- Lead and support overall QM support activities (audits, quality management system, problem solving)
- Prepare estimates and schedule for testing activities
- Foundation Certificate (or equivalent) in Software Testing
- Knowledge of Software Testing Lifecycles
- Exposure to Uniface development and testing. Knowledge of QTP/HUF Familiarity with MS Project and Visio
- Ensure safe practices are used in compliance with all governmental regulations
5
Responsibilities For Senior Lead Quality Engineer Resume
- Contributes to overall profitability and growth objectives through the management of Eaton’s quality processes, continuous improvement efforts, and quality culture advancement
- Responsible for developing test cases, test strategy, test scenarios, coordinating test data setup, environment readiness, test execution and issue / defects resolutionResponsible to System/Integration test web services, REST API’s, user interface, database, reporting, and ETL / Batch application components
- Track/communicate FDA and Customer requirements
- Manage ISO 9000 efforts as management representative
- Coordinate Site CAC/Recall System
- Identify and escalate critical quality issues to Management
- Oversee Area Annual task calendars
- Prepare employee development plans
- Conduct employee performance assessments
6
Responsibilities For Lead Quality Engineer Resume
- Monitor Quality System KPI's
- Own the site External Inspection SOP
- Train all personnel on roles in customer or regulatory inspections
- Verify that the Pharma Grade Bicarb Product Release meets the Q7A requirements
- Take the initiative to improve efficiencies across systems/projects
7
Responsibilities For Quality Engineer, / Lead Quality Engineer Resume
- Participate and Assist with the execution of internal and external quality system audits, process audits, supplier audits based on ISO 9001:2015 and A-SPICE assessments, and potentially other standards, to maintain and expand Quality Management System, including new office certifications
- Align planned test periods with the Scrum Master
- Review automated test results and then identify, analyze, and report bugs
- Facilitate test case and test script walk-throughs with the Agile team
- Partner with Developers and other IT staff to resolve code issues
- Identify quality concern trends and escalate them appropriately
- Improve quality standards over time
8
Responsibilities For Team Lead-quality Engineer Resume
- Approve the overall IT readiness to proceed with a release
- Develop and deploy communication plans to support training programs, including: define scope, goals and deliverables in collaboration with identified stakeholders / partners. Understand regional specific when communicating training programs to ensure a deployment and implementation process
- Support and perform QMS audits in manufacturing sites, according to EQMS requirements
- Support the development and deployment of Eaton Quality Management System (EQMS) validation process, including the development of training material, training deployment, and adjuncts certification processes
- Support the execution and deployment of activities related to Quality Jump Start and Kaizen events in alignment with the organization strategy
- Directly support the Eaton’s Six Sigma (GB/BB) as well as New Internal Auditor certification processes, identifying opportunities for continuous improvement
- Lead the oversight and continuous improvement of the College of Quality – ensuring materials are current and regularly reviewed. Manage development and completion of the function’s Strategic Learning Plan
9
Responsibilities For Lead Quality Engineer Ppap´s Resume
- Create and maintain training program documentation, such as process materials, master files, reports and schedules, ensuring knowledge and change management
- Work with functional leaders to understand, review and improve Quality Competences requirements. Develop, deploy and keep updated training programs to address current and future competences needs
- Pre-job meeting monitoring with rig crews
- Job Execution monitoring, highlighting issues to AE, Technical team and Operations
- Performs evaluation tests, capability studies, quality audits, data reviews, and other engineering evaluations utilizing Lean Six Sigma methodologies
- Focal points for new technology introductions using BHOS process
- Owner Job planning process
- HIF failure presentation and reporting
- “After Action Review” monitoring to ensure we learn from previous deployments
10
Responsibilities For Lead Quality Engineer / Ingénieur Qualité Resume
- Develop and maintain partnership with SSC Pune team to ensure controls/activities are performed accordingly
- “Owner” of transactional and operational NPT incidents – focal point for Tech Support team, AE and Operations
- Create and distribute preliminary failure report along with RE on day of failure (maximum 24 hrs)
- Operations support for failure presentations to customer (revise reports etc)
- Focal point for critical CS deployments
- Conduct Post-job meetings and collect lesson learned
- Collection and reaction to rig site customer survey documents
- Risk assessment of deployments
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