Lead Server Resume Sample
Nola Zboncak
71204 Randi Mountain,
Chicago,
IL
+1 (555) 276 9780
Work Experience
Lead Server
01/2016
-
PRESENT
Philadelphia, PA
- Alcohol service and Food Handler certifications are required
- Display high knowledge of restaurant service, policies and procedures
- Deal professionally with the guest and coworkers
- Responsible for the service of food and beverage to the Members and guests, adhering to the ClubCorp standards of service. As requested, mentor and train others to ensure adherence within the team
- Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home, setting an example for others as a lead server
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Communicate with kitchen for food ordering
In Room Dining Lead Server
04/2011
-
07/2015
Boston, MA
- Ensure prompt delivery of food to the guest’s table
- Suggest pairings of food to wine or beer
- Provide guests with excellent customer service
- Accommodate any needs for reasonable special requests
- Knowledge of food and wine
- Prepare room for event (set table cloths, dishes and silverware as needed)
- Set condiments as needed
- Serve guests food & drinks during event as required
- Be able to answer questions related to buffet or menu
Team Lead Server Engineering
08/2005
-
11/2010
Dallas, TX
- Meet and Greet -Make initial contact with group contact/ host and review the function details and relay any changes to appropriate departments
- Communicate with group contact /host throughout the event
- Thoroughly review BEO and all details of the event
- Set food and beverage buffets and tables as specified on BEO's
- Serve food and beverages to the tables or on a buffet, clear buffets and tables
- Work effectively with the kitchen staff and banquet team to ensure that events are successful
- Perform set up and breakdown of various food and beverage stations
Education
Johnson & Wales University
2000 - 2004
Bachelor's Degree in Hospitality
Professional Skills
- Excellent communication skills.Job-Related Physical Requirements
- Accuracy in transactions and cash-handling skills
- Prior experience as a server
- Fine dining serving experience
- Have a passion for delivering unparalleled hospitality and excellent service
- Tableside wine serving experience
- Works closely with Food and Beverage manager to address any concerns and creates a positive dining experience
How to write Lead Server Resume
Lead Server role is responsible for basic, training, payroll, printing, water, physical, engineering, compliance, education, inventory.
To write great resume for lead server job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Server Resume
The section contact information is important in your lead server resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Server Resume
The section work experience is an essential part of your lead server resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead server responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead server position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Server resume experience can include:
- Two years server experience
- Keeping staff apprised of all marketing and programing for the hotel
- Printing of reports at the end of the shift and banking out in a responsible and accurate manner
- Monitoring appropriate checklists in support of the dining area cleanliness and readiness standards
- Providing exceptional service to our guests
- Promoting the restaurant in daily job interactions
Education on a Lead Server Resume
Make sure to make education a priority on your lead server resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead server experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Server Resume
When listing skills on your lead server resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead server skills:
- Experience in Node.js API development using TDD and Agile methodologies
- To maintain a good rapport and working relationship with the staff in the restaurant and all other departments
- Previous experience as a server or in a food service role required
- Previous food & beverage, hospitality, restaurant, banquets or hotel experience required
- Ensures that all tables and trolleys are set up that linen and tableware are clean and in good condition
- The ability to ensure that each guest receives the same quality experience from first to last
List of Typical Experience For a Lead Server Resume
1
Experience For In Room Dining Lead Server Resume
- Gather products, set up and serve beverages as needed for bars and beverage stations
- Handles guest requests for special (off the menu) items
- Ensures that employees smile at guest and greet by name
- Ensures that all passenger requests, inquiries and concerns are responded to promptly
- Assists residents to make selections, places food on trays and carries trays to resident's tables or room
- Responsible for the front of the house day to day operations
- Hold monthly and or as needed trainings with Dietary staff
- Report employee performance issues to the FSD or Executive Chef. Council & discipline employee as needed
2
Experience For Lead Server / Supervisor Resume
- Address meal service issues as well as resident issues
- Have knowledge of property specific events, activities and surroundings to better answer guest questions
- Print daily reports and insure accuracy of amenity deliveries
- Insure completion of tray retrieval and floor sweeps
- A listener and a motivator of all crew members
- Exceptional F&B product knowledge in order to train staff and communicate with patrons
- Have an eye for detail in all aspects of the are of responsibility
- Comply with all ABC rules and regulations
3
Experience For Team Lead Server Engineering Resume
- Follow all company cash flow procedures
- Ensure consistency in service on a daily basis
- The ability to share the story of the restaurant and specialty products, along with the vision of our culinary team
- The ability to handle guest inquiry in a courteous and efficient manner and report guest complaints to manager if no immediate solution can be found
- The ability to determine assigned station from the Open Table floor plan
- The ability to use/input table and seat numbers
- The ability to be professional with all aspects of service to our guests
- The ability to understand and practice empowerment. When assistance is needed, inform the manager, but do not let a guest leave our restaurant dissatisfied
4
Experience For Lead Server Management Resume
- The ability to be courteous and display a professional attitude throughout service under all service conditions
- The ability to upsell guests on additional items available on the menu or specialty items
- To understand and strictly adhere to the rules and regulations established in the employee
- Handbook and the hotel’s policies
- To take breaks as scheduled
5
Experience For Lead Server & Supervisor Resume
- Report food problems to Chef and restaurant manager
- Communicate constantly with the server assistant and/or runner on the immediate needs of the section
- Provide lateral service wherever is necessary in the hotel
- The ability to complete all side-work in a timely manner and have stations checked by the manager
- Carry out all specified instructions given by the manager or supervisor
- Attend shift briefings and ask questions as necessary
6
Experience For Catering Lead Server Resume
- To assist with inventory as needed
- The ability to use the 10’-5’-3’ rule in all interactions
- Maintain a professional demeanor at all times to everyone
- Embody mission, vision and values of the Hotel Irvine daily
- Understand and comply with all information in Hotel Irvine’s Employee Handbook
- Be able to do accurate inventory
- Understand and follow the California Labor Laws
7
Experience For Technical Lead Server Side Development Resume
- Fully proficient with the Micros POS system
- Complete recaps for each shift, and post-convention notes for each large group
- Supervise the cashier and all servers
- Check daily boards for team sidework assignments and special instructions
- Run Pre-meals to give team members information on reservations
- Assist in other Food and Beverage outlets as needed
- Cleans and organizes the work area.Formal Education and Job-Related Requirements
8
Experience For Technical Lead Server Provisioning & Deployment Technologies Resume
- Handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service
- Be knowledgeable of all food and beverage offerings including ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
- Ensure the pantry, common areas, dining area and overall gallery environment is presentable throughout the course of the day
- Answer guest questions with regards to F&B
- Monitor hospitality areas to ensure they are kept clean, safe and code compliant. Communicate with Manager any issues and assist as needed
9
Experience For Technical Lead Server Resume
- Assess guests’ needs and preferences to make recommendations
- Some wine knowledge
- 7:00 - 3:00
List of Typical Skills For a Lead Server Resume
1
Skills For In Room Dining Lead Server Resume
- Upselling guests at each appropriate opportunity
- Delighting guests with special celebrations
- Sharing the story of the restaurant
- Training new servers
- Provide friendly yet discreet and unobtrusive service in: greeting, seating and waiting on all guests
2
Skills For Lead Server / Supervisor Resume
- Follows up with members and guests to ensure satisfaction and maintains the highest level of service and working with FOH team on continuous training
- Works with Food and Beverage Manager and Lead Bartender to make sure all opening/closing procedures, and side work are completed
- Supervise and delegate cleaning and all other tasks as needed to dining staff employees
- Prepare, take and process payment of checks utilizing proper recording methods
- Assists setting up orders for servers insuring that the order is accurate, the tray is set correctly and requested items are up to Omni standards
- Complete all opening and closing procedures on a daily basis in his/her areas of responsibility
3
Skills For Team Lead Server Engineering Resume
- Use upselling techniques by promoting appetizers, specials, desserts, wines and cocktails
- Ensure the smooth transition of shifts by preparing the shift log report detailing issues, well, instructions etc
- Perform all opening and closing management tasks as needed
- Ensures all FOH staff are taking care of member and guests needs accordingly and in a timely manor
- Ensures that setting up is up to Restaurant Standards after meal periods
- Assists in the pouring of wine as appropriate
- Insures that the dining areas are kept in a clean and sanitary condition at all times
4
Skills For Lead Server Management Resume
- Ensures that the dining room staff meets service standards
- Makes schedule adjustments to cover call outs & staffing issues
- Attends monthly food and dining committee meetings
- Responsible to answer the phone within three rings and greeting guests in a friendly and appropriate manner
- Take orders for guests following the steps detailed in Omni Moments of Service
- Successfully lead and finish new hire onboarding process
- Comply with all company grooming standards
- To ensure that the surrounding area is kept clean and organized at all time
5
Skills For Lead Server & Supervisor Resume
- The ability to monitor operating supplies and reduce spoilage and waste
- The ability to acknowledge your table following the Hotel Irvine Service standards
- The ability to assist our guests when they are leaving the restaurant. Invite guests back for future visits
- Occasionally run food orders from the kitchen & serve to table according to procedures
- To attend and contribute to all staff meetings, departmental and hotel training as scheduled
- Use point of sale MICROS equipment efficiently. Follow correct cash and check handling procedures
6
Skills For Catering Lead Server Resume
- Take orders according to procedures based on the seat number and in compliance with the restaurant floor plan
- Check and re-check all tables during service
- Checks with supervisor before leaving
- Assist with maintaining proper par levels on inventory in his/her areas of responsibility
- Assist with labor controls, payroll and scheduling
- Assist with customer requests, including email receipts, invoices, pre-orders, deliveries
- Expedite food orders, checking for accuracy and presentation
7
Skills For Technical Lead Server Side Development Resume
- Assist the Manager in training team members
- Oversees the completion of tasks within a catering, restaurant, or suites environment
- Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc
- Ensures service areas are maintained including replenishment of product, cleanliness, etc
- Responsible for the daily setup and breakdown of the dining area
- Complete Server training for all new associates
8
Skills For Technical Lead Server Provisioning & Deployment Technologies Resume
- Administer all server testing and 6 month checkups
- Responsible for issued Aloha Leader card for support with comps/voids/discounts in the dining room
- Accountable for implementation and maintenance of all service quality standards in the dining room
- Post checks/Ring in orders
- Computer literacy with the ability to learn Aloha POS system
- Extended food and beverage knowledge
- Proficient in Microsoft Word and basic Excel
9
Skills For Technical Lead Server Resume
- Take direction and follow through to ensure safe, consistent five star service
- Adhere to UDABC rules and regulations
- Genuine desire to care for guests
- Maintain a positive and respectful work environment
- Assist the Manager in daily operations
- TIPS certified within 30 days of hire
- Intermediate Microsoft Office and Outlook knowledge
- Communicate and handle personnel issues and concerns with tact and professionalism
10
Skills For Lead Server Resume
- Holidays, Weekends and Evenings required
- TIPS certified within 30 days of hire - required
- Intermediate or better Microsoft Office and Outlook knowledge - required
- Holidays, Weekends and Evenings - required
- Assists Restaurant or Assistant Restaurant Manager as requested
- In the absence of Restaurant or Assistant Restaurant Manager
- Ensures that the staff is properly informed to provide the required service
- Contacts guests with special dietary requirements
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