Lead Systems Administrator Resume Sample

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Heather Schaden
28218 Jakubowski Field,  Houston,  TX
+1 (555) 358 2470

Work Experience


Lead Systems Administrator
12/2016 - PRESENT
Houston, TX
  • Provide inputs to production SLAs for systems of moderate to high complexity
  • Lead accountability for meeting SLAs
  • Review SLA compliance reports and define activity changes to adhere to SLAs in the future for moderate to highly complex initiatives
  • Work with managed service providers, telecommunication providers, and other infrastructure teams
  • Assist in the architecture process for new SC wireless network related solutions ensuring they are compatible with the company's business needs and strategic objectives
  • Review and analyze new requests, work with IT partners, vendors, and business leaders to understand Wireless Network communication needs; Partner on solutions and recommendations for business initiatives based on infrastructure or application requirements
  • Analyze SC Wireless Network performance, reacting to operational performance, and business-wide wireless network issues; Participate on the L2/L3 production support team as it relates to SC Wireless Networking; Help identify and develop efficiency opportunities
  • Research, evaluate, develop, design and implement within SC facilities Wireless Network designs and standards following industry best practices
  • Provide project management leadership for SC Wireless Networking implementations
Lead-systems Administrator
10/2009 - 08/2016
Philadelphia, PA
  • Maintain SC Wireless Network health monitoring and notification tools
  • Maintain SC Wireless infrastructure hardware including ongoing software/firmware patches or upgrades and analysis
  • Working knowledge and hands on experience with Cisco’s switch platforms (Catalyst 3750 and 3850)
  • Able to work independently and creatively problem solve complex technical issues
  • Adhere to corporate networking standards and policies
  • Understanding of data technologies such as Wireless QoS, routing, switching, DHCP
  • Provides system administration and network administration support for classified and unclassified labs
Technical Lead-systems Administrator
04/2006 - 04/2009
Los Angeles, CA
  • Hands-on design and implementation of IP-based classified and unclassified systems and networks. Ability to setup VLAN’s, troubleshoot network devices, and secure various CISCO devices
  • Assist ISSM/ISSO with coordination between sponsors, MITRE project leaders, and MITRE’s accreditation officials to obtain formal accreditation and approvals to operate for classified information systems
  • Monitoring of escalated requests from RTB1/2 (run the bank L1/2)
  • L3 Service support and closure of incident tickets
  • Lead team of System Administrators to /assist with the installation, configuration, administration and maintenance of IE’s tech infrastructure; authentication, messaging, DCHP/DNS, Deployment Systems (Cobbler /Ansible / SaltStack)
  • Maintain and manage IE’s wide array of open source monitoring tools: OCS, Ganglia, Cacti, Sensu, Syslog, and Zabbix
  • Analyzes and resolves technology and end user incidents during standard business hours or on-call rotations; Monitors issue resolutions and collaborates with the application team and engineers when necessary to resolve and apply fixes
  • Maintains standard application and operations procedure documentation

Education


Southwestern University
2001 - 2006
Bachelor's Degree in Computer Science

Professional Skills


  • Strong Analytical skills and experience in a fast-paced environment with different types of customers
  • Excellent communications skills (via telephone, email or other applications)
  • Strong communications skills with an emphasis on customer support
  • Excellent written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
  • Excellent organizational skills with the ability to work calmly under pressure
  • Skills to assist researchers with common programming editors such as Vim and Emacs
  • Strong technical experience with application development and support

How to write Lead Systems Administrator Resume

Lead Systems Administrator role is responsible for communications, software, technology, customer, security, retail, training, integration, database, mac.
To write great resume for lead systems administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Lead Systems Administrator Resume

The section contact information is important in your lead systems administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Lead Systems Administrator Resume

The section work experience is an essential part of your lead systems administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead systems administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead systems administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Lead Systems Administrator resume experience can include:

  • Certifications are a good way to demonstrate your level of training and expertise
  • Knowledge of and ability to use effectively Intel C, C++, and FORTRAN compilers and performance libraries for Linux
  • Scripting experience to automate process and deployments
  • Experience creating, troubleshooting and supporting multi-site, multi-tier environments
  • Experience with developing software using Linux/Unix and scripting (Perl, Python, shell, Ruby, etc)
  • In depth working experience in supporting Large Unix environments

Education on a Lead Systems Administrator Resume

Make sure to make education a priority on your lead systems administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead systems administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Lead Systems Administrator Resume

When listing skills on your lead systems administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical lead systems administrator skills:

  • Strong Information Technology skills, including hardware, software and networking
  • Experience planning and prioritizing workload and demonstrating initiative
  • Exceptional Customer Service skills, working within in a service desk environment using Service Desk applications to manage incidents
  • Demonstrated experience with system monitoring tools
  • Help mentor junior staff on process and technology skills
  • Effectively communicate network concepts and network challenges to both technical and non-technical people

List of Typical Experience For a Lead Systems Administrator Resume

1

Experience For Lead-systems Administrator Resume

  • Experience in helpdesk support with technical experience
  • Basic computer networking troubleshooting experience
  • Experience configuring and deploying CITRIX, VMWARE, and RHEL Kickstart inside of a network architecture
  • Promotes innovation, creativity, and effectiveness, always striving for continuous improvement
  • Previous experience with F5 global and local load balancing, iRule creation, SSL and persistence profiles
  • Technical experience with system administration, cyber security, and networking (e.g. Microsoft Enterprise Active Directory and ADFS)
  • Demonstrated ability to lead a technical team of system admins
  • Experience with backup/restore systems, retention schedules and vaulting techniques
  • Experience with all of the following: Avamar, Data Domain, DDBoost, NDMP
2

Experience For Lead Systems Administrator, NOC Resume

  • Experience with servers, operating systems, and tools related to the field UNIX administration (i.e. HPUX, AIX, Solaris, RHEL)
  • Experience with servers, operating systems, and tools related to the field Windows administration
  • In depth experience in VMware virtulization
  • Experience with MS Windows and Unix environments
  • Experience with VMWare and VCenter
3

Experience For Technical Lead-systems Administrator Resume

  • Experience with CLIs, Powershell, Bash, Unix Shell, and Korn Shell scripts
  • Technical experience in Symantec Endpoint Protection and KACE ticketing system desired
  • Support the project team to design and roll out of technical solutions in a way to optimize Consumer Experience
  • Extensive hands on experience in Active Directory Forest Administration and Active Directory Federated Services
  • Your years of experience and success in your career are certainly most important to us
  • Use proven expertise to assess the design and deployment of high performance and scalable identity management systems to ensure the security of our business
  • Experience with other backup products such as TSM, Backup Exec, Networker
4

Experience For Technical Project Lead & Systems Administrator Resume

  • Large Enterprise-level IT experience with storage devices (SAN, NAS), Exchange, Webservers/SQL, HBSS, or ACAS
  • Experience in these technologies
  • Retail systems experience is highly desirable
  • Experience with Identity and Access Management (IAM) processes and technologies
  • Experience with IAM in the Cloud (e.g. Azure AD, AD Connect, and AWS IAM)
5

Experience For Team Lead Systems Administrator Resume

  • Demonstrated ability to create documentation / technical content
  • Disaster Recovery and/or Business Continuity Experience
  • Formulating, implementing and enforcing work and quality standards such as ISO 9001:2008 across system administration areas
  • Taking proactive ownership of incidents, escalating through to teams as required
  • Understanding TCP/IP, routing, and application development lifecycle concepts
  • Managing system administration contract requirements including SLA management
  • Understanding of Access Policy Manager (APM) and Application Security Manager (ASM) modules
  • Understanding of VoWifi integration, and standards
6

Experience For Lead Systems Administrator, Oracle EBS Resume

  • Trouble-shooting and resolution of problems as well as the communication, tracking and reporting of these efforts
  • Collective Training: Gaming / Simulations (CT: G&S)
  • Takes responsibility for meeting commitments; desire to succeed and has a history of meeting solutions by deadline
  • In depth knowledge of 802.11 technologies including 802.11a/b/g/n/ac, wireless bridging, WPA-PSK, WEP, WPA2/802.1x, EAP, RF Frequency fundamentals
  • Individual Training: Mission Command (IT: MC)
  • Documentation of all internal site hardware/software/networking
  • Provides quality customer service; ensures an understanding between customer and Secure-24 and helps provide workable solutions
  • Works with others to drive network standards, baselines, architecture, and solutions engineering
7

Experience For Lead Systems Administrator SQL / Oracle Resume

  • Collaborate with Network Engineering and Information Security teams
  • Create and maintain documented standards, processes and procedures, aligning to company culture, policy and best practices
  • Cultivate robust and sustainable working relationships between Security, business, and technology teams to foster a cross-functional team environment
  • Knowledge and troubleshooting of desktop hardware (PC,Multifunction Printers, Scanners, Mobile Devices, VOIP phones, etc.)
  • In depth understanding of wireless site survey tools
  • Certifications in areas related to wireless networking: CWNA
8

Experience For Lead Systems Administrator Resume

  • Certifications in areas related to networking: CCNA
  • Perform tuning, backup, DR and support across production and pre-production environments in multiple physical locations
  • Provision server storage following industry best practices and monitor storage performance
  • Develop and maintain documentation including server build docs, configuration standards and infrastructure architecture
  • Participate in rotating on-call coverage or emergency response as needed
9

Experience For Lead-systems Administrator Resume

  • Develops practical and workable solutions to clients’ technical and business problems
  • Develop and maintain thorough documentation of installation and configuration procedures
  • Worked and familiar with IT Security requirements as mandated by the NIST FIPS/FISMA requirements
  • Supports the transformation of the client’s current hardware and software configurations to the modernized environments
  • Coordinate with the client’s Network Enterprise Center to maintain network services
10

Experience For Lead Systems Administrator, NOC Resume

  • Evaluate requests for hardware and software; research and recommend technical solutions that are compatible with the client’s architecture, infrastructure, and resource constraints
  • Experience in IT industry/System Administration
  • Provide 24x7 support for critical production systems on a rotation basis
  • Evaluate new technologies and introduce them to fill gaps in MetricStream’s Cloud Operations
  • Work with internal stakeholders to deliver on quality, reliability, and availability needs for the StarFire service
  • Create and follow established processes and procedures like change management and documentation

List of Typical Skills For a Lead Systems Administrator Resume

1

Skills For Lead-systems Administrator Resume

  • Experience planning and implementing enterprise class disaster recovery solutions
  • Experience with networking principles and best practices
  • Experience providing customer service either desk side or remote (via phone or email)
  • Experience working with Windows desktops/servers in an Active Directory environment
  • Experience in managing critical restorations and bare metal restore technologies
  • Experience managing technical teams of 20 or more people
2

Skills For Lead Systems Administrator, NOC Resume

  • Experience with virtualization technology from VMWare
  • Experience with Sun Solaris and Linux
  • Experience with advanced workstation deployment methods
  • Experience of modern storage architectures and management. (i.e. SAN, NAS, iSCSI)
  • Experience with Converged and Hyper-Converged technologies
  • Experience with SAN infrastructure designs and products from Dell/EMC: Isilon, Compellent, Equalogic
  • Creating and maintaining standard operational processes
  • Understanding of the batch job submission processes suitable for HPC environments
3

Skills For Technical Lead-systems Administrator Resume

  • Perform end to end testing of workflow mapping and data mapping
  • Work collaboratively with the Radiology IT Project Office to leverage existing methodologies and tools when managing and executing projects
  • Knowledge of data transfer and data management, including transferring files and directories using ssh protocols such as scp, sftp, and rsync
  • Robust understanding of Storage Area Networks design and troubleshooting, including shared file systems such as IBM GPFS
  • Participate in evaluating and implementing new products and technology for deployment at MGH
  • Apply security patches, IAVAs, STIGS, and updates (including operating system updates) for all assigned systems
  • Ensures compliance with Software Testing Life-Cycle standard operating procedures and policies
  • Knowledge of intermediate networking and troubleshooting
  • Participating in design and development activities, with a B.S./B.A. in Engineering, Science, or Mathematics
4

Skills For Technical Project Lead & Systems Administrator Resume

  • Investigates, plans, implements, tests, and debugs operating system software
  • Troubleshoots and resolves hardware, software, and connectivity problems, including user access and component configuration
  • Provide training and documentation instructions for hardware and software operation for clinical systems
  • For production support and/or projects assigned, provide weekly updates to at weekly Radiology IT Senior Managers meeting
  • Develops and monitors policies and standards for allocation related to the use of computing resources, systems operations and maintenance
  • Design and build of server operating systems (Windows/Linux)
5

Skills For Team Lead Systems Administrator Resume

  • Virtualization of existing server infrastructures
  • Knowledge of High-Availability environment including Failover Clusters
  • Windows Active directory domain, SCCM, Powershell, DNS, WINS, DHCP, TCP/IP, Windows 2008, 2012 server operating systems
  • Develop and provide expert training and guidance to the Systems team
  • Attends seminars and training sessions necessary to maintain appropriate level of professional competence
  • Develop understanding of GPS concepts and fundamentals through directed work assignments
  • Plans, builds, distributes, and tests G&S databases and supporting configuration files in support of LVCG+MC integrated exercises
6

Skills For Lead Systems Administrator, Oracle EBS Resume

  • Familiarity with storage systems including: SVC Flash Copy, NetApp Snap Mirror and Snap Vault, OSSV, EMC DPA, Tape Libraries; L700 and SL3000
  • Current Top Secret security clearance (DoD)
  • Microsoft, Amazon, Cloud, and Security Certifications (e.g. AWS Certified Solutions Architect, Certificate of Cloud Security Knowledge (CCSK), Microsoft Certified Specialist Implementing Microsoft Azure Infrastructure Solutions, CISSP, CISM, etc.)
  • Experience with Lean and Kanban processes
  • Exposure to Scaled Agile Framework and agile best practices
  • Experience with secure programming practice, Java, servlets, One Identity / SailPoint, Thycotic / Cyberark, IDaaS (Okta), cloud security, network components, e,g. firewalls and proxies
  • Special Qualifications: More than one Storage Administration Certification
  • Troubleshoots and resolves system hardware, software and communications problems; creates shell programs and utility scripts; performs configurations and adjustments to enhance database file capacity; performs automated and manual backup and restore processes. Installs, configures and tests software packages
  • Performs and/or oversees daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
7

Skills For Lead Systems Administrator SQL / Oracle Resume

  • Technical Support and day-to-day operations of all Radiology IT supported systems and infrastructure
  • Working closely with EMI and Radiology IT teams to monitor, identify and address underlying architecture concerns associated with the various Radiology IT supported applications
  • Provide Tier 2, 24/7/365 on-call operation in close collaboration with the ISD (Tier 1)
  • Work closely and collaboratively with EMI Senior Systems Manager to determine best practices for system integration, common platform deployment and application-level electronic data interchange
  • Work closely with Partners Information Security and MGH Information System Departments coordinating and maintaining all aspects of IT security within the Department
8

Skills For Lead Systems Administrator Resume

  • Implementing and supporting high availability and disaster recovery processes for all Radiology IT systems
  • Plan, test, implement and troubleshoot system software and hardware including network connectivity and system peripherals
  • Ensure all systems are appropriately patched according to policies
  • Provide phone, e-mail, on-site, and off-site direct user support as required
  • Provides advanced technical assistance and maintenance support to departmental end users
9

Skills For Lead-systems Administrator Resume

  • Records and maintains hardware and software inventories for ender user license agreements
  • Performs problem resolution and provides on-call support for computer/network systems
  • Ensure Backup and Disaster recovery policies and procedures are documented and maintained
  • In coordination with department project managers communicate project status information to sponsors, stakeholders, team members and Imaging Leadership all relative project information
  • With the assistance of the department project managers incorporate standard deliverables for “People”, “Process” and “Technology” components for every project
  • Owns the development, management and execution of all project plans and schedules
10

Skills For Lead Systems Administrator, NOC Resume

  • Identifies, escalates and manages project risks and issues to resolution
  • Responsible for project administration to include but not limited to, scheduling meetings, reserving conference rooms and conference dial in numbers, creating and distribution of agendas, meeting minutes, schedules, risk/issues logs and status reports
  • Provide project management and technical oversight for system replacements, upgrades and enhancements associated with Systems teams
  • Document all Systems team initiatives especially with respect to the Initiate, Organize, Assess, Plan, Execute and Manage phases of Radiology IT project management methodology
  • Develop, document, maintain and executes QC/validation test plans associated with system replacements, upgrades and enhancements associated with Systems team
  • Examine and improve the user interaction with HPC components and simplify the end-user experience on our platforms
  • Hands-on Oracle Enterprise Manager with EBS Application Management Pack experience

List of Typical Responsibilities For a Lead Systems Administrator Resume

1

Responsibilities For Lead-systems Administrator Resume

  • Provides technical expertise to acquire, install, operate, integrate, and troubleshoot training and exercise systems within the classroom-training environment
  • Good understanding of monitoring systems such as SolarWinds, NetFlow Analyzer, NMIS, etc
  • Extensive experience in enterprise operations where teamwork, communication, scripting, process and monitoring are key elements to success
  • Demonstrating “Customer Service” philosophy when interacting with colleagues and business partners
  • Coordinates with Individual Training TIs to resolve problems with an emphasis on minimizing the impact on classroom training
  • Responsible for gathering requirements, installation, configuration, and testing of backups in a high availability enterprise system
2

Responsibilities For Lead Systems Administrator, NOC Resume

  • Responsible for developing and driving adoption of best practices around security identity and access management (IAM) within Biogen global platforms
  • Work directly with application, engineering and design team members on project delivery
  • AWS Cloud architecture exposure particularly in Route 53 DNS migration and building secure Cloud environment to host DMZ resources
  • Act as technical lead for integrating businesses acquired via our merger & acquisition process
  • Develop and manage a process to support “incident management” and problem management across multiple areas of expertise
  • Develop a toolbox of best practice analytic methodologies and approaches used to help improve the efficiency and maturity of the Operations team
  • Provide strong vendor management and work coordination within BIIB and with various service providers. Manage the day to day activities of the outsource vendors within your assigned technology
3

Responsibilities For Technical Lead-systems Administrator Resume

  • Installs, configures, and troubleshoots the network infrastructure, C2 hardware and software, and designs and executes C2 architectures in support of the classroom-training environment
  • Performs all hardware and software upgrades and new installs during scheduled downtime or at the discretion of the government, and in coordination with the Individual Training supervisor. Tests and validates, prior to use in an exercise, the hardware and software installs and upgrades integrated during scheduled downtime
  • Installs, configures, and troubleshoots the network infrastructure, C2 hardware and software, and designs and executes C2 architectures in support of the reconfigurable Tactical Operations Center (TOC) Collective Training environment
  • Coordinates with customer unit representatives to resolve interconnection and integration issues between military systems and MTC systems and servers
  • Assists customer unit system operators with MTC specific configuration issues as needed
4

Responsibilities For Technical Project Lead & Systems Administrator Resume

  • Installs, configures, and troubleshoots the network infrastructure, G&S hardware and software, and designs and executes G&S architectures in support of the simulations environment
  • Systems and Applications supported
  • Interaction with multiple vendors
  • Oversee the day-to-day operation of various backup solutions
  • Monitor backup jobs across multiple platforms
  • Troubleshoot performance problems, backup failures, and propose solutions
  • Perform routine disaster recovery scenarios
5

Responsibilities For Team Lead Systems Administrator Resume

  • Periodic after hours on call support
  • Maintain backup policies and standards to align with business requirements
  • Maintain all equipment and software for backup environment
  • Relocation assistance not provided
  • Troubleshoot application issues and make recommendations to application team on solutions
6

Responsibilities For Lead Systems Administrator, Oracle EBS Resume

  • Disaster recovery infrastructure engineer is responsible for on-site maintenance and support of all hardware used in disaster recovery activities
  • Provide System Administration and support for the local and remote staff
  • Provide onsite support to local infrastructure
  • Promote a customer focused culture that is aligned to the business requirements
  • Provide weekend/On Call support
  • Provide helpdesk and service desk support
  • Participates in load balancer environment build activities
  • Create standard configurations and iRules based on customer requirements
7

Responsibilities For Lead Systems Administrator SQL / Oracle Resume

  • Configuration of Local Traffic Manager Virtuals, Profiles, and Policies
  • Create, Manage, Deploy SSL Certificates
  • Troubleshoot settings and policies as they relate to customer configurations
  • Configuration of Global Traffic Services and Policies
  • Builds respectful relationships with team members; consistently acknowledges and appreciates each member's contributions
8

Responsibilities For Lead Systems Administrator Resume

  • Participates in problem management and resolution in the support of deployed technology and acts as subject matter expert on high severity production outages
  • Basic knowledge of DNS and DNS Infrastructure
  • Work under pressure in a fast-paced work environment
  • Manage, maintain, support, troubleshoot and optimize a wide range of Linux and Mac based solutions presently in place while making suggestions and adjustments to future needs
  • Resolve escalations from the IST support vendor and handle client support requests as well as take ownership of product issues and ensuring closure is achieved
  • Assist in maintaining corporate liability device inventory
  • Coordinate different vendors that work in his area either to deliver project or to provide support to our stores
  • Drive the continuous evolution of the in store solution: understand new requirements, and lead IT in the right direction to implement changes and enhancements
9

Responsibilities For Lead-systems Administrator Resume

  • Provide technical assessment and evaluation of tools and vendors to implement new products and enhancements
  • Distribute enterprise applications for Point of Sale and mobile devices
  • Implementation and management of VMWare – Cisco UCS platform, Citrix, WSUS, NetBackup, EMC storage, NetScaler, ADFS, Windows SQL Servers and InfoBlox DNS
  • Realtime technical expertise in multiple backup solutions such as Veem, NetBackup, and Mozy (cloud backup)
  • Responsible to provide highly secured Infrastructure solutions as well as maintain continuous infrastructure security by applying all required up to date system patches
  • Design, improve, and implement automation processes with a goal to reach a zero-maintenance, zero downtime infrastructure where applicable
  • Mentor, guide, train the Local and Global Systems teams through online sessions, documentation and site visits
  • Explore new secure identity technologies through testing, rating and reporting on various potential solutions, with the objective of recommending the best solution for the current environment
10

Responsibilities For Lead Systems Administrator, NOC Resume

  • Provide architectural direction for enterprise-wide security technology
  • Ensure high-level integration of application development with information security policies or strategies
  • Provide technical analysis of requirements necessary for the protection of all information processed, stored or transmitted by systems
  • Recent experience with the Microsoft identity stack including Enterprise Active Directory, as well as experience working with IAM in the Cloud, so Azure AD, AD Connect, and AWS IAM are essential
  • Provide expert advice and assistance relating to all aspects of identity to broader IT, BU, and International teams, while communicating concepts of IAM to a broad range of audiences outside Security
  • Gather and document technical requirements needed for integration with Access Manager (One Identity or similar tools), PAM (Thycotic / CyberArk or similar tools) and Azure AD

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