Lead Technical Specialist Resume Sample
Melody Dickens
326 Jackeline Flats,
Detroit,
MI
+1 (555) 120 8264
Work Experience
Lead Technical Specialist
01/2018
-
PRESENT
Philadelphia, PA
- Normal manufacturing and office situation
- Work with statistical, financial and accounting concepts and calculations
- Typically sitting at a desk. Normal office environment
- Detailed knowledge of the HP NonStop platform, including Enscribe / SQL/MP, Safeguard / OSS, Transaction Monitoring Facility (TMF),Event Management Service EMS, Monitoring tool Reflex 80:20, Multibatch
- Detailed knowledge of the Deutsche Bank Internet application, including architecture, configuration and tuning and capacity management
- Knowledge of one or more of the following areas; Unix/Unix tools, Oracle, Java, Cobol85, MQ, Networks (Socks, SSH, SSL, Firewalls incl. Deutsche Bank tools, Deutsche Bank Adapter), Tomcat
- Ensure convergence with programme & business vision
- Build consensus amongst key stakeholders for common set of requirements
- Communicate the new technology in common nomenclature for technical & non-technical audiences
Lead Technical Specialist Portfolio Services Performance Regional
02/2012
-
09/2017
New York, NY
- Ensure migration from old to new technology
- Experience of Service Now development
- Experience of Service Now system administration
- An understanding of ITIL processes
- Experience with Oracle and Structured Query Language (SQL)
- Excellent communications skills when working with users in joint analysis and design sessions, written communications, both technical and non-technical, with the ability to communicate technical concepts to end-users
- Experience with Pentaho Extract Transform Load (ETL)
- Knowledge in one or more specific technical areas relating to market data distribution platforms and / or the platforms themselves (e.g. RMDS(TREP), Wombat, Geneos, Exegy)
Senior Lead Technical Specialist
11/2008
-
08/2011
Houston, TX
- Hardware and networking knowledge and experience
- Application Programme Interface (API) knowledge
- The ability to work in virtual teams and in matrixed organisations
- The ability to share information, transferring knowledge and expertise to team members
- Software development skills (C, C++, Java, C#, python, perl) (very beneficial)
- Software product management experience (beneficial)
- Exchange connectivity skills (beneficial)
Education
Portland State University
2002 - 2007
Bachelor's Degree in Technical Discipline With
Professional Skills
- Experience in communicating with senior leadership and has proven communication skills to work across technical and business teams
- Implement strong prioritization and resource forecasting techniques
- A self-starter with good initiative that is able to work with minimal supervision. Sound planning & organisational skills
- Superior verbal, listening, and written communication skills
- Proven experience developing in Javascript and Typescript
- Excellent knowledge and experience in networking topology and protocols, TCP/IP, UDP, Multi-Cast, BGP, QoS, VLAN, VPN, MPLS, SSL
- Excellent technical knowledge and experience in Linux
How to write Lead Technical Specialist Resume
Lead Technical Specialist role is responsible for technical, software, integration, training, litigation, architecture, reporting, manufacturing, design, events.
To write great resume for lead technical specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Technical Specialist Resume
The section contact information is important in your lead technical specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Technical Specialist Resume
The section work experience is an essential part of your lead technical specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead technical specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead technical specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Technical Specialist resume experience can include:
- Technical project management skills (beneficial)
- Demonstrate knowledge and experience in the API development
- Strong experience with Java/J2EE technologies or .NET, Oracle Forms
- Experience in industrial operations and/or military leadership experience
- Logical thinker with highly refined process skills
- Exceptional written, verbal, technical and analytical skills
Education on a Lead Technical Specialist Resume
Make sure to make education a priority on your lead technical specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead technical specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Technical Specialist Resume
When listing skills on your lead technical specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead technical specialist skills:
- Previous practical experience in delivering training utilising simulation products (Desirable)
- Practical experience of architecting, developing and deploying solutions hosted within key major cloud providers such as AWS, Google Cloud or Azure
- Excellent problem solving capabilities supported by sound decision making capabilities
- Experience handling technical questions raised by clients and field staff regarding domain knowledge
- Previous working experience with GDOT with similar responsibilities is required
- Experience in application debugging
List of Typical Experience For a Lead Technical Specialist Resume
1
Experience For Lead Technical Specialist Portfolio Services Performance Regional Resume
- Provides inspiring and authentic technical leadership to the team. Provide an environment where software developers are mentored and challenged to keep learning and reach their full potential
- Establishes and leads an environment where people management and development is the number one priority. Empowers, manages, coaches direct reports and others in the organisation
- Is able to accept project delivery responsibilities and demonstrate accountability to leadership
- Technical experience working on locomotives, mechanical or electrical
- Customer service or contract experience
2
Experience For Lead Technical Specialist Intern Resume
- Evaluate in-service IT and Simulation systems for efficiency and effectiveness to ensure alignment with contemporary best practices (ITIL)
- Strong Java, HTML5, Angular, and TypeScript with
- Deep knowledge and practical professional experience in software development in Java, .Net or similar
- Deep knowledge and hands on experience of Rest API design standards, patterns and best-practices
- Experience with software release process with automated CI/CD pipeline
- Independent worker, capable of managing a small team, meeting customer needs and continuously improving without direct supervision
- Able to drive technology competencies for the organization including initiatives / task force activities
- Manage all aspects of warehouse operations, including CoRES (dirty parts that need to be sent back to the repair point)
- Meet the inventory targets including month end and quarter close process for inventory
3
Experience For Senior Lead Technical Specialist Resume
- Comfortable presenting solutions to senior leadership and articulate the corporate benefits of the solution presented
- Able to challenge the ‘status quo’ and influence key stakeholders to ensure industry best practice is adhered to within their area of expertise
- Efficient communication of issues/risks/concerns to leads, architects or managers
- Participation in regular performance review cycles
- Align self to organisational goals
- Is able to build competencies in product and technology domain to set expectations
- Skills and Abilities: Problem solving ability, mathematical skills, able to coordinate technical and support operations, computer knowledge, good communication skills, excellent organizational and interpersonal skills
- Domestic travel of 10% (Orlando, Chicago, Boston)
4
Experience For Technical Lead / Technical Specialist Resume
- Operations and DevOps team
- Manage technical issues. Liaises with internal resolver groups or development team as well as Infrastructure Operation teams. Keeping track the progress until problem is resolved
- Proactively perform trend analysis of monitored device
- Engagement with vendors and other service partners
- Accept additional projects or areas of responsibility
- Provides the same essential functions as Sr. Technical Specialist. Additionally, provides technical leadership and mentoring for small groups of more junior specialists as well as providing input into the development of HEB's infrastructure technology strategy and technology roadmap
- Provide guidance and setting appropriate goals for direct reports (if any)
5
Experience For Team Lead-technical Specialist Resume
- Understand and execute in compliance with the Maintenance Service Agreement with the customer
- Provide leadership to a team of Material Technical Advisors (if any) and/or other service personnel as required
- Maintain effective communication with the shop management and remote locations when needed in order to provide instructions about the best course of action to repair the locomotives
- Provide support in the troubleshooting process of the locomotives in the shop; including the revision of the locomotive and material history in order to make the right decisions
- Assure root cause is being found before to remove any component during the troubleshooting process
- Execute the applicable Field Maintenance Instructions (FMI) for the units in the shop and as needed
- Responsible for all shift performance & execution, customer communications and issue resolution
- Ownership and leadership of other programs and metrics as required to meet the contractual obligations and to deliver business success
- Lead in the execution of all aspects of warehousing and material management including fulfillment, transactional quality, inventory accuracy, productivity and freight forwarding
6
Experience For Technology Lead Technical Specialist Resume
- Work with customers externally and internally to identify new opportunities to improve our current processes as well as design and implement progressive management processes and systems based on LEAN and Six Sigma for control and replenishment of materials
- Leads by example, demonstrating integrity, professionalism and a strong work ethic
- Complete the certification program and other training required on time
- Own and manage GE assets and functional cost for the shop
- Be available after hour as needed by the customer
7
Experience For Lead Technical Specialist Resume
- Participate actively in the turnovers with the customer and anticipate customer needs
- Production Planner / VCP Coordinator and Lead Technical Specialist
- Leads the architecture and technical design of new time series APIs in alignment with modern architecture enhancements of Time Series Infrastructure and Eikon Framework/Desktop
- Translates technical requirements and design documentation into application code and modules
- Leads technical efforts and monitors implementation to ensure system quality
8
Experience For Lead Technical Specialist Portfolio Services Performance Regional Resume
- Articulates complex problems and solutions to technical and non-technical audiences
- Contributes to and maintains technical documentation related to assigned components to ensure supportability
- Knowledge of professional software engineering practices including coding standards, code reviews, source control management, build processes, testing, and operations
- Knowledge of leading edge technology including: NodeJS, Electron, Angular4 is an advantage
- Knowledge of Public APIs, Time Series Infrastructure, Eikon Charting, Eikon Excel, Eikon T&S and Eikon Framework/Desktop is an advantage
- Provide technical expertise to railroad employees, management, GE employees, including; troubleshooting, material handling, tooling, safety procedures, and contract requirement clarification
- Provide clear communication to customer employees, customer management, and GE management on work to be performed, equipment status, productivity, and process improvements and liaison with other departments, as necessary
- Work with customer employees and management to promote, maintain, and drive continuous improvement in safe work practices, while monitoring productivity, quality assurance, and adherence to contract requirements
9
Experience For Lead Technical Specialist Intern Resume
- Create incoming work orders for locomotives at key locations around the country
- Apply the appropriate work scopes that fits the shopping reasons and modify the work scopes, as required, that fits the defects
- Coordinate with RM&D teams and Fleet program teams to ensure special needs are met
- Deliver high quality upfront plans for specific locomotives before they arrive to the shop, or as called to do so
- Draw detailed conclusions based on history and fault analysis (If EOA equipped)
10
Experience For Senior Lead Technical Specialist Resume
- Review to ensure work scope and quality plans align with shop goals
- Pre-order material for units, as appropriate, to reduce overall shop burden
- Coordinate and authorize out of shop repairs in accordance with business policies
- Develop procedural documentation to ensure consistency of system operation
- Work with the project team and client to integrate systems into project operations
- Responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly engineered information systems, containing software as the major component, to meet agreed business needs
- Provides technical leadership for engineers on project basis or for a small team of engineers
List of Typical Skills For a Lead Technical Specialist Resume
1
Skills For Lead Technical Specialist Portfolio Services Performance Regional Resume
- Experience in designing and implementing highly available, large scale distributed systems
- Experience leading a team of 10+ developers
- Experience with IT administration and /or simulation systems and training technolog;y
- Experience in speaking in front of groups and individuals at all levels
- Experience in migrating on-premises systems to cloud
2
Skills For Lead Technical Specialist Intern Resume
- Experience in working with outsourced teams
- Proactively build and maintain a good working relations with customers
- Establish excellent working relationship with key stakeholders
- Significant experience in the complete SDLC (Software Development Lifecycle) including Agile development methodology
- Good understanding of FX and MM business knowledge
3
Skills For Senior Lead Technical Specialist Resume
- Experience in leading various POC projects in order to recommend the suitable technology for product to adapt
- Strong Computer Science fundamentals in algorithms, design, problem solving and complexity analysis
- Monitor status of suspended Master Batch Records, their progress with related process improvements and subsequent re-validation
- Experience and in-depth knowledge of the client area’s functions and systems
- Excellent technical knowledge of Cisco, Juniper, Linux (preferably CCNA/Linux or similar qualifications)
- Demonstrate awareness of the implications of changes in a business environment and the ability to think through the consequences
4
Skills For Technical Lead / Technical Specialist Resume
- Work experience related to utilities coordination
- Experience on financial application support
- Experience on root cause analysis
- Experience on complex financial network support and implementation
- Experience on system administration of Linux and Windows environments
- Browser based systems development experience (hands on)
- Experience overall in application/systems development environment
5
Skills For Team Lead-technical Specialist Resume
- Strong Services Oriented Architecture (SOA), REST, Web Services
- Experience with SQL, DB2 is an asset
- Experience in PC maintenance required
- Experience in SOA, EDA, and Design patterns
- Unix / Linux (pref Red Hat), with experience spanning from low level (sockets, threads, etc) to high level (business workflows) (beneficial)
- Proactively exchange information to improve knowledge of the team to maximise effectiveness
- Develop and maintain strong customer relationships at the different levels (craftsman, Supervisors, Chief Mechanical Officer)
- Ensuring programme compliance, with the bank’s technical policies and the technical roadmap delivering all required documentation
- Submitting apps to google play
6
Skills For Technology Lead Technical Specialist Resume
- Aligning the programme with Deutsche Bank’s overall technical strategy
- Manage commercial training technology (simulators / emulators) including defect reporting and tracking in support of training delivery
- For new solutions ensure achievable migration plans are in place taking due consideration of existing service requirements
- Work and involved with monitoring tools development team to feedback requirement and participate in testing
- Provide administration services for IT systems including Local Area Networks (MS Server 2012, VMWare) and Learning Management System
7
Skills For Lead Technical Specialist Resume
- Maintain in-depth knowledge of latest technical developments and future directions, becoming a global authority in one or more areas
- Participate in the production of high quality management information reporting for senior and executive management
- Control several projects and resources that vary in scale and complexity to meet changing objectives
- Ensure the timely and accurate completion of Corrective and Preventative Actions (CAPAs) and Action Items as they relate to manufacturing investigations
- Work closely with the Investigations, Operations Support and Manufacturing teams on issues, challenges and timeline changes
- Perform functions of a Roving Supervisor as needed
- Present relevant high-level summary data and reports impacting BD Opportunities, strategic plans and forecast trends
- Unit testing & test automation frameworks (eg:- JUnit / Appium)
- Knowledge on other programming languages (eg:- Node.js) is an added advantage
8
Skills For Lead Technical Specialist Portfolio Services Performance Regional Resume
- An understanding of the financial markets
- A customer oriented person who is a consistent performer, even working under pressure
- Track record of providing high level architectural solutions based on requirements
- Post Secondary Education (Engineering or Technical)
- Six Sigma Green Belt or Black Belt certification or training is an asset
- Adept at cross-functional collaboration and comfortable with having others vet and edit work
- Remotely monitor client site devices and comms status to proactively detect service impacting issues and implement preventative measures through trend analysis
- Expertise with SAP GRC 10.x access controls including ARA, ARM and EAM/Firefighter
- Perform detailed history reviews on units and update standard e-services notes to support in shopping of locomotives
9
Skills For Lead Technical Specialist Intern Resume
- Utilize customer systems to review road failure and defect history to assist in developing work plans
- Provide detailed reports to key shops outlining open work order status for action by the shops
- Provide subject matter expertise and advice in relation to technology-enabled solutions for training requirements and project processes; and
- Provide technical mentorship and coaching to team
- Preferably someone in their 3rd or 4th year of the above listed programs
10
Skills For Senior Lead Technical Specialist Resume
- Interact, communicate, and influence change at all levels within the organization
- Write and manage change controls for functions supported
- Monitor event root cause and trend data. Involve the appropriate parties as needed
- Keep functional leadership apprised of progress on CAPA implementation, Action Item completion and key findings
- Provide assistance and coordinate product rejections with production floor and help manage the “Hold for Disposition” areas
- Serve as a cGMP and SOP documentation resource for the team
- Lead the process to develop BD Focus Report. Manage the general assembly, analysis and ranking of the report. Analyze report, make recommendations and provide a list regarding the products which are the most important for delivering long-term value. These lists are based on a comprehensive review of both the quantitative and qualitative level
- Lead in the creation of various departmental presentations, including: Strategic Plans, BD Focus Reports. Review presentations, reports and analysis for accuracy, cohesive strategic vision, and appropriate communication of portfolio direction
- Architect the standardization and automation of new reports and solutions. Lead enhancements on existing development and provide technical support when needed
List of Typical Responsibilities For a Lead Technical Specialist Resume
1
Responsibilities For Lead Technical Specialist Portfolio Services Performance Regional Resume
- Have specific understanding of how computer system works to be able to interpret where the problem lies in order to perform the investigation
- Act as an advisor to senior management in technical matters
- Defines and leads overall testing requirements and implementation including unit, integration and performance tests to ensure software meets business and performance requirements and software quality standards
- Contribute to, and help drive, technical strategy in line with overall F&R technical strategy and the goals of the F&R business
- Lead sprint teams to achieve milestones and objectives on complex projects and initiatives
- Work and lead in a highly agile team environment
- Knowledge of best practices for the full software development life cycle
2
Responsibilities For Lead Technical Specialist Intern Resume
- In-depth knowledge on all Thomson Reuters products
- A team player who has the desire to share knowledge willingly and proactively with colleagues and customers
- An open communicator with a positive ‘can do’ attitude
- Knowledge of commonly used computer software
- Conversant technical skills (ability to have a technical conversation with a team of developers based on relevant knowledge of code review, methodology and platform functionality and potential to integrate with various platform/components/features)
- Willingness and ability to work various shifts and various days
- Tertiary and /or vocational qualifications in an IT related field
- Current professional IT certification (e.g. ITIL Foundation)
- Hold a current First Aid Certificate (highly desirable); and
3
Responsibilities For Senior Lead Technical Specialist Resume
- Assist other Technical Specialists and Technical Specialist Managers with expert domain knowledge (Network, Thomson Reuters products, monitoring system and best practice)
- The role leverages innovative technologies to ensure global consistency of support tasks
- Initiate and implement proactive measures to provide maximum availability and performance of monitored devices
- Work independently as needed to complete assignments
- Expertise in sales support tools and systems (CMS - SAVO or LMS or similar)
4
Responsibilities For Technical Lead / Technical Specialist Resume
- Knowledge of financial markets & products
- Maintain verbal or written communication with TAMs and customers to keep them up to date with status of the technical issues our clients present
- Perform deep dive investigations for forensic engineering by analyzing and processing captured data from client site and in house to understand the root causes of the problems reported by our customers and design a solution to prevent them from happening again
- With the root cause of the problem analyzed, categorize the issue and understand to which component it corresponds to individualize the proper development team and work together towards solution
- Perform debugging sessions either at client site or in house to help to establish symptoms, diagnose and analysis of programmatic errors on proprietary financial products
5
Responsibilities For Team Lead-technical Specialist Resume
- Advance and extensive use of Fiddler and Wireshark to be able to analyze networks captures made to central systems for use on troubleshooting complex communication issues between client and server
- Assess and recommend physical or configuration changes on client sites to allow them to work seamlessly with Thomson Reuters Financial applications
- Organize, arrange, plan and deliver training sessions for internal staff and external clients on how to technically understand how products work and information is delivered
- Proactively contribute technical knowledge and recommendations to both internal and external clients on our proprietary and internally developed financial desktop products
- Provide training and knowledge sharing to the other support level
6
Responsibilities For Technology Lead Technical Specialist Resume
- Carry out onsite investigation/liaise with client if required on further technical and product investigation
- Provide 24x7 supports for Severity-1 issues
- Android XML Layouts with Material design
- Knowledge on standard android class libraries (eg :Retrofit , otto ,gson )
- Knowledge on Android Studio
- SQLite & other Database Technologies
- Knowledge about mobile architectures and design patterns related to Android platform
7
Responsibilities For Lead Technical Specialist Resume
- Identify, analyze, and implement a design framework for building the technology, implement new features to existing systems, enhance systems, integrate existing platform with new platforms, build new models
- Content Product managers
- Search Product manager
- Conduct & maintain monthly review of forecast data and reports. Review and make recommendations on individual product forecasts as needed. Meet with the Manager and provide an overview of forecasts and forecast reports. Ensure changes recommended by departmental leadership are incorporated into the strategic plan. Ensure forecast files are submitted to FP&A in a timely manner
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