Learning & Development Administrator Resume Sample
Rory McLaughlin
3623 D'Amore Inlet,
Philadelphia,
PA
+1 (555) 244 7877
Work Experience
Learning & Development Administrator
11/2016
-
PRESENT
Philadelphia, PA
- Cancels or moves employees’ training courses
- Maintenance of compliance course curriculums and offerings on learning management system (LMS)
- Tracking of class completion within the learning management system (LMS)
- Coordinating the logistics of training to create great learning experiences across a wide variety of training classes
- Overall management and communication of the training schedule to ensure the appropriate people are aware of upcoming training events
- Preparing for each class session by ensuring the necessary locations, materials and people are prepared and in place
- Assist L&D Specialists in the creation of training performance metrics by compiling data from the learning management system (LMS) and Tableau
- Periodic assistance with instructional design projects and training facilitation
Learning & Development Administrator With English & French
05/2013
-
09/2016
Chicago, IL
- Implement projects across all L&D and Internal communications
- Support implementation of cost effective learning solutions, leveraging internal/ external expertise
- Maintain efficient and accurate training records
- Manage data and identify opportunities to streamline and make more efficient
- Support organisation of new starter inductions
- Support administration of all L&D programs/ invites/ follow up/ evaluation
- Liaise with suppliers of development services and training
- Book and administer training events
- Ensure all L&D materials and training space are delivered to the YNAPG standard
Education
Vincennes University - Jasper Campus
2007 - 2012
Bachelor's Degree in Business
Professional Skills
- Have great written and verbal communication skills, team building skills, and organizational skills
- Demonstrated excellent communication skills with the ability to effectively communicate with employees operating at all levels within the organisation
- Strong interpersonal skills and the ability to communicate effectively with a wide variety or individuals, both internally and externally
- Able to demonstrate strong administration skills
- Demonstrate initiative, tact and maturity, and excellent organisational skills
- Strong organisational and project management skills, including the ability to plan ahead and multitask
- Articulate with excellent writing skills and a good eye for detail
How to write Learning & Development Administrator Resume
Learning & Development Administrator role is responsible for training, microsoft, basic, finance, database, procurement, printing, planning, reporting, manufacturing.
To write great resume for learning & development administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning & Development Administrator Resume
The section contact information is important in your learning & development administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning & Development Administrator Resume
The section work experience is an essential part of your learning & development administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning & development administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning & development administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning & Development Administrator resume experience can include:
- Strong project coordination delivery skills
- Discreet, professional and well- presented, with good communication skills
- Ensure that “Standard” operating processes laid down is being effectively followed/ applied by all the operations teams and extended partners
- Deal effectively with all training related enquiries and be solutions orientated
- Proven experience in a Learning and Development Administrator role
- Microsoft Word and Excel basic skills
Education on a Learning & Development Administrator Resume
Make sure to make education a priority on your learning & development administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning & development administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning & Development Administrator Resume
When listing skills on your learning & development administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning & development administrator skills:
- Proven experience of operating effectively within a team, as well as independently managing own workload
- Good influencing and strong communication skills are also essential
- Excellent organisational and planning skills are essential in this role
- Excellent administrative skills and be ‘customer focused’
- Excellent organisation skills and ability to handle multiple tasks simultaneously
- Excellent IT skills to include Outlook, MS Word, Excel & Powerpoint
List of Typical Experience For a Learning & Development Administrator Resume
1
Experience For Learning & Development Administrator With English & French Resume
- Strong organisational/planning skill
- Proven experience in an administrator role
- A strong aptitude for delivering administrative tasks with accuracy and timeliness, consistently working to key deadlines
- Able to prioritise workload and find solutions to improve efficiencies for themselves and others
- Monitoring and owning the training inventory – Training/ program materials, stationary, etc
- Driving people capability forward by creating timelines and completing administrative tasks associated with all Company training
- Updating and recording all critical training records in SAP and LMS (success factor) – term of cost, business cost centres, reference notes
- Organising EHS and critical tasks (such as Fork Lift Truck) training
2
Experience For Learning & Development Administrator Ftc Months Resume
- Ordering stationary and ensuring stocks are replenished
- Taking action points and writing minutes
- Creating schedules of work so that resource can be allocated
- Uploading training documentation into the Competency Management System
- Assisting with the logistical elements e.g. date setting and venue hire
3
Experience For Learning & Development Administrator Resume
- Promotion of learning activity through a variety of media, maximizing Canvas as a tool and increasing use of Spectrum - Learning Management System (LMS)
- Regular training of the Learning and Development operation team on Learning portal and system usage
- Partner with TD operation Lead in defining operating STDs and updating with partners on the changes
- Work with the Global Manufacturing training team to identify opportunities for process improvement and innovative ways of working
- Collaborate with the Team in promoting and maintaining investment in People accreditation and training
- Assist in booking and scheduling of external training on and off site
4
Experience For Learning & Development Administrator With English & French Resume
- Assist all departments in achieving their training targets and maintaining their compliance
- Keen interest in building a career within Learning and Development
- Research training vendors and assist with administration of online training platforms
- Interest in learning about Human Resources and/or the Learning and Development function within an organization-at-large
- Be the first point of contact for any associates requesting assistance from the Learning & Development Department
5
Experience For Learning & Development Administrator Ftc Months Resume
- Organize and schedule training plans, arrange for training set up
- Own and drive LD data management & audit – Learning portal, SAP, Intranet pages and any other internal learning sites
- To be flexible in providing administrative support across Training
- Understand principles of adult learning, particularly in a manufacturing plant environment
- Provide guidance/support to the business and dealing with compliance training and L&D related queries
- Fluent in English or English and French (proficient in speaking and writing)
- Receives and processes learning event requests for Talent and Learning function
6
Experience For Learning & Development Administrator Resume
- Enrol delegates on external training and manage administration of external training database
- Provide service desk support the training centre in the Cambridge Learning Centre
- Open and close, the Cambridge Learning Centre ensuring room is prepared for the next event
- Comfortable working with staff at a range of levels
- Ensure all L&D materials and training space are delivered to the YNAP standard
- Develop and maintain a filing and record system
- Update and maintain Training Department Presentations
7
Experience For Learning & Development Administrator With English & French Resume
- Order office supplies and stock taking
- Ensures records of training activities and employee progress are maintained
- Participates in developing schedules and programs
- Coordinates training activities with company management to ensure a smooth, efficient process
- Participates in identifying courses that aid development of specific competencies
- Works with business managers to assess individual training needs for business / functional units and their employees
- Monitor and handle all Purchase Orders for Learning & Development activities
8
Experience For Learning & Development Administrator Ftc Months Resume
- Provide various planned and adhoc Learning and development report/ MIS and analytic – for various partners
- Manage enrolment and communication of all centrally organised training
- Produce reports showing key department KPIs
- Ensure data entry of all key training
- Oversee electronic and physical training records for compliance and system enhancement
- Have a flexible schedule to deliver training for off shifts
- Inputs and updates courses and Learning Objects into the LMS per approved and defined standards
- Maintains accurate information in the LMS for employees and managers to find applicable learning events
9
Experience For Learning & Development Administrator Resume
- Coordinates with training participants, course facilitators and, when necessary, with external vendors
- Support the L&D team to carry out core administrative tasks, looking to suggest improvements to processes and data to make things slicker
- High attention to detail when analyzing data to ensure accuracy of results
- Open to change and adapting to it as the business flexes and grows
- Maintain accuracy of training budgets and L&D reports
- Coordinate meetings, surveys, focus group discussions, training and related HR activities
- Arrange and book training courses and associated items such as venues, publications & hospitality
- Be the first point of contact for all line managers and employees on any L&D related queries via the HR helpdesk and the Learning Centre
10
Experience For Learning & Development Administrator With English & French Resume
- Provide statistics regarding the trainings regularly (e.g. average scores given in the feedback forms; number of trainings delivered etc.)
- Work with regions to manage people development opportunities including budget
- Assist with managing projects
- Participate in the identification of training needs in accordance with job requirements and operational targets
- Assist in maintaining budget relevant data and provide input to end of month reports
- Current Certificate IV in Training and Assessment (highly regarded)
List of Typical Skills For a Learning & Development Administrator Resume
1
Skills For Learning & Development Administrator With English & French Resume
- Excellent IT skills to include use of Microsoft applications such as MS word, Excel and PowerPoint
- Excellent, Microsoft Office and Power Point IT skills
- Proven experience as an administrative assistant, office admin assistant
- Fluent English and exceptional communication skills both written and oral
- Highly motivated with exceptional interpersonal skills
- Customer focused, with demonstrated experience of service delivery
- Microsoft Word and Excel advanced skills
2
Skills For Learning & Development Administrator Ftc Months Resume
- Strong attention to detail with a strong customer service ethic
- Effectively communicate and build relationships at all levels
- Training and experience in compliance systems (highly regarded)
- Able to demonstrate competency in planning and coordinating training activities
- Experience of organising and running events/training sessions
- Able to organise and plan your own workload, using your own initiative to meet targets and deadlines with competing priorities
3
Skills For Learning & Development Administrator Resume
- Previous experience of administering e-learning platforms desirable
- Previous compliance training / L&D experience
- Demonstrate flexibility to adapt to changing needs and environments
- Proven analytical thinking with an ability to quickly translate data and solve complex problems
- Experience in the Hospitality industry or equivalent customer service environment, providing exemplary customer service to individuals and organizations
- Training coordinator and / or business administration experience
4
Skills For Learning & Development Administrator With English & French Resume
- A good understanding of Excel and other Microsoft programs such as Word and PowerPoint
- Demonstrable interest or experience of analysing data and/or situations
- Ensure all delegates are linked to the appropriate training codes prior to the start of the course or as soon as possible for late enrolments
- Ensure facilitators are allocated the appropriate hours for delivery of training prior to the course or as soon as possible for late changes
- Experience of working with collaborative technologies
- Build strong working relationships within the team and in the business to provide support and maximise performance
- Maintain accurate learning records and evidence for employees
- Demonstrate a methodical, analytical and clear approach to problem solving
- Previous experience of working in a busy training department in a similar role
5
Skills For Learning & Development Administrator Ftc Months Resume
- Challenge administrative processes as appropriate in order to implement more effective ways of working
- Previous experience in a Training and / or Human Resources support role
- Approachable with excellent customer care
- Experience in project coordination and administration
- Previous experience in a similar mining and/or construction administration role
- Experience using SAP and INX products (Inflight, +Process & InTuition) - essential
- Previous Fly-in Fly-out experience
6
Skills For Learning & Development Administrator Resume
- Effective communicator, both verbally and in written form
- Project support/project management experience
- Team Assistant or Admin Assistant type experience desirable but not essential
- Experience with organizational change and comfort with ambiguity - ability to jump in and flex as business needs change
- Excellent knowledge of MS Office, specifically Outlook/ Excel/ Powerpoint
- Previous 5 star hotel experience
- Ensures the effective delivery of instructional courses and presentations
- Administer a learning management system; ensuring Training metrics are supported by the effective business reporting
7
Skills For Learning & Development Administrator With English & French Resume
- Ensure continued smooth delivery of training programs by providing excellent logistical support
- Able to conduct effective employee training programs
- Flexibility and ability to respond to changing priorities
- Experience in administration in HR or Learning environment
- Managing booking of training resources and sourcing resource to build the training library or training kits
- Ensuring the accurate and timely recording of training data to assist with forecasting and planning of training
- Supporting trainers in organising and co-ordinating learning events
- Organising the provision of training material in advance of learning events
8
Skills For Learning & Development Administrator Ftc Months Resume
- Keeping training evaluation records up to date and producing reports as required
- Supporting the coordinators to schedule room bookings, set up training, printing and other key tasks
- Willing & keen to undertake relevant training
- Liaising with sites to make suitable central training bookings i.e. for the central induction programme and the various leadership programmes
- Liaising with the sites to ensure employees receive invites to training courses
- Organising webex/conference calls with team members/sites to share training information
- Providing information on available training options
- Planning and organising events
- Preparing, collating and cohesion of presentations
9
Skills For Learning & Development Administrator Resume
- Supporting End to End Training for different market areas
- Delivering a high-quality administration, meeting quality control targets and measures
- Updating Desktop course information as required
- Helping to record and track team project progress
- Providing support/cover for the team’s Business Administrator as required
- Preparing papers for meetings
- Drafting communications on the teams’ behalf
- Working knowledge of Microsoft Excel, MS SharePoint & survey tools
10
Skills For Learning & Development Administrator With English & French Resume
- Working knowledge of SAP, HR systems and LMS (SuccessFactors/ Saba)
- Ensuring accurate attendance records are kept and updated on the LMS
- Booking and recording all external training and professional qualifications
- Raising Purchase Order requests in line with the purchasing policy and following up where appropriate
- Supporting the trainers with production of training materials
List of Typical Responsibilities For a Learning & Development Administrator Resume
1
Responsibilities For Learning & Development Administrator With English & French Resume
- Inputting and analysing evaluations to ensure quality and standard of training is maintained
- Provide administration support in organising and filing of training and documentation
- Preparation and dissemination of joining instructions including pre- and post-course information to all participants
- Highly proficient in the use of IT systems (preferably having used a learning management system)
- Manage the company Learn inbox and learning requests that are received
2
Responsibilities For Learning & Development Administrator Ftc Months Resume
- Build upon the key relationships with external training providers, facilitators and suppliers to ensure the best delivery for the business and employees
- Coordinate day-to-day Training & Development needs
- Assist and support a training model that delivers exceptional customer service and delivery to high standards and to agreed deadlines
- Manage administration on the Learning Management System (LMS) to ensure all courses are set up
- Administer training invoices and internal charges where applicable
- Production and distribution of training certificates and upload of these on the LMS
- Provide support at learning events/workshops as requested from time to time
3
Responsibilities For Learning & Development Administrator Resume
- Liaison with external suppliers to arrange venues, printing and, for certain events, flights
- Familarity with internet web browsers and working with cloud-based tools (e.g. google sheets)
- Worked as part of a learning and development team previously
- Comfortable working on monotonous tasks
- Proactively going after tasks with ability to work under minimal supervision
- Min 6months to 1 year in Learning and Development operations
- Certificate in Training Practice (CTP) would be helpful but not essential
- Highly motivated with the capability to handle a demanding workload
4
Responsibilities For Learning & Development Administrator With English & French Resume
- Meet tight deadlines, through having a flexible approach to their work
- Able to apply policies, procedures and systems of work into a training context
- Administration of Learning events
- Focal point for the transactional administration of learning events
- Send joining instructions for event and ensures delegate are linked to the job code
5
Responsibilities For Learning & Development Administrator Ftc Months Resume
- Adds cohorts of delegates to learning events
- Is able to work under pressure and respond to changing demands
- A specific interest in training support is desirable
- Passionate about delivering a high quality service
- Ensure the company values are intrinsic in every part of your role
- Able to demonstrate a pro-active, positive, results-orientated approach with a focus on innovative approaches to constantly improve the L&D service to the business
- Support projects for the global management development program
6
Responsibilities For Learning & Development Administrator Resume
- Proficient in Microsoft Word, Excel, Outlook, PowerPoint and SharePoint
- Have a ‘Can Do’ attitude and ability to multi tasks
- Assist with the co-ordination and administration of the group’s CSCS compliance programme
- Creating and maintaining a central database of all LG employees, to track mandatory training activities for different roles, ensuring the right employees are booked on the right courses for their level of development
- Assist in the preparation of regularly scheduled reports and documents
- Prepare all required documents and equipment for trainings and trainers
- Write and distribute email, correspondence memos, letters and forms
7
Responsibilities For Learning & Development Administrator With English & French Resume
- Update L&D Notice Boards and other documents as required
- Liaise with other departments and Managers to handle requests and queries from senior managers
- Involved in curriculum / program design and enhancements
- Researches new methods of presentation and delivery
- Participates in developing specifications for learning and development equipment and systems, including online learning tools and learning management systems (LMS)
- Maintains knowledge of the organization, adult learning principles, current trends in employee education, informal learning methods and opportunities to leverage social media
8
Responsibilities For Learning & Development Administrator Ftc Months Resume
- Launching and crafting new training program in LMS and respective sites; in line with the requirement of the program
- Regular data quality review with internal & extended team (SAP/LP), and ensure the quality is as per the SLA defined
- Vendor Management – Licenses / contracts / payments /status update as per SLA
- Work with procurement, finance and legal teams within ARM to ensure that we have the right contract in place with external providers
- Manage the enrolment of employees onto Group courses
- Assist in the collaborative maintenance of competency frameworks and supporting training material for each role, prioritising high risk activities and sourcing additional training where required
- Participate and support delivery of any ad-hoc projects/tasks
- Send reports as needed
9
Responsibilities For Learning & Development Administrator Resume
- Able to work well with little supervision
- Manage training calendar, arrange courses, book trainers, book the training rooms and any other resources required (flip charts, refreshments, lunch vouchers etc), send the invitations out to delegates
- Meet and greet the trainers
- Chase up any pre-course work
- Liaise with the Compliance team to ensure that close collaboration and coordination exists between the Learning & Development, H&S and Compliance functions so that full skills requirements and complete training records exist by employee and by role type
- Creation and despatch of weekly divisional reports
- The ability to manage high volumes of transactional activity accurately and in a timely fashion, whilst being cognisant of the importance of hitting deadlines. Highly capable and confident managing information systems
10
Responsibilities For Learning & Development Administrator With English & French Resume
- The drive, determination and tenacity to manage others with regards to compliance towards training requests and attendance on courses booked, whilst promoting the importance of learning and development in our business
- A self-starter, comfortable working without constant day to day management
- Provide support to work areas as needed to ensure on the job training and assessments occur at appropriate standards to meet compliance and contractual requirements
- Diploma of Training and Assessment Systems (highly regarded)
- Provide a high-quality L&D and compliance training administration
- Liaise with multiple internal stakeholders both verbally and written
- Attention to detail – records management accuracy
- Knowledge of ammunition and explosives production a distinct advantage
- Creates course items and schedules offerings in the LMS
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