Learning & Development Assistant Resume Sample
Work Experience
- Cancels or moves employees’ training courses
- Fluent in English and German(written & spoken)
- Manage projects or tasks in line with EY learning standards and timelines and EY’s L&D processes, anticipate time and budget overruns, and communicate appropriately any project-related challenges
- Strong problem solving and structured thinking skills
- Support all L&D program co-ordinators with preparation, set up and closure of regional training events including; travel details, facebooks, group allocations, feedback preparation and analysis
- Support with budget and controlling of regional training events
- Support trainer management; email reminders, calendar entries and tracking of responses
- Maintain and update internal training online database (TRO)
- Conduct survey following each training, assist in analysis and presentation of the results, generate ideas on how to improve training offer based on feedback received
- Collect CD inputs related to training suggestions and attendance
- Update training decks (welcome book, welcome training presentation …)
- Participate to training CTMs (with core training team) and actively contribute ideas
- Ideally international experience during studies or professional employment . Awareness of cultural differences and willingness to adapt workstyle to a multi-cultural environment
- Job might occasionally require international travel and overnight stays
- Leverage the firm’s Learning Management System to add training, manage registration, issue CPE credit, create reports, and maintain user profiles for regional and firm wide training programs
- Consult with faculty and staff leadership to gather educational and training content
- Travel to training events as required to support the L&D lead coordinator onsite; travel to European locations up to 10 times per year. Onsite support; preparing boxes, preparing training rooms and agendas, ensuring training participants know where to go and when, dealing with ad hoc requests
- Prepare training documents pre training and feedback documents post training
- Preparation and presentation of data in Excel, Word and PowerPoint
- Own training database and tools
- Plan the New Hire Orientation training & liaise with new hires
- Assign & register staff to all training programs (local, regional & world-wide) and interact with region as appropriate
- Track participation & ensure that all trainings are attended at the appropriate time
- Manage all training logistics: room reservations, travel arrangements, training material etc.
Education
Professional Skills
- Good report production and systems skills to enable the successful applicant to understand the systems and processes that the team operate
- Good client services skills and ability to build strong relationships
- Strong ability to continually prioritize changing tasks/ deliverables
- Reliable client services skills
- Prioritize and work effectively in team environment
- Self-motivated with a proactive approach to managing priorities and forward planning
- Experience of Human Resources and / or a Learning & Development environment
How to write Learning & Development Assistant Resume
Learning & Development Assistant role is responsible for english, software, events, multimedia, travel, digital, reporting, database, training, microsoft.
To write great resume for learning & development assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning & Development Assistant Resume
The section contact information is important in your learning & development assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning & Development Assistant Resume
The section work experience is an essential part of your learning & development assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning & development assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning & development assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning & Development Assistant resume experience can include:
- Experience in customer service environment, providing exemplary customer service to individuals and organizations
- Strong customer service centered approach to work
- Relevant experience in administrative role
- Good command of written and spoken English and Chinese (Cantonese and Mandarin)
- Able to work flexibly with excellent accuracy and attention to detail
- Reporting on training and development activities using Excel, Power Point and Word
Education on a Learning & Development Assistant Resume
Make sure to make education a priority on your learning & development assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning & development assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning & Development Assistant Resume
When listing skills on your learning & development assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning & development assistant skills:
- Liaise professionally and effectively with all levels
- Time management, organizational skills and detail oriented
- Prepare, administer and analize training feedback surveys to monitor the effectivesness of our training initiatives
- Experience of working with an LMS system
- Experience of working with a LMS system
- Excellent verbal and written English, given we are working in an international team
List of Typical Experience For a Learning & Development Assistant Resume
Experience For Learning & Development Assistant VP Resume
- Meeting and greeting trainers on the day of courses
- Updating and maintaining nominated supplier terms and conditions
- Organising contracts and logistics to support coaching and ad hoc development requirements
- Maintaining website / L&D offerings up to date, under guidance
- Coordinating with suppliers on projects and course bookings
- Ownership of L&D events, administration, sending of invitations, room bookings, provision of training materials and the recording of attendees
Experience For Learning & Development, Assistant Director Resume
- Provide support to employees in the use of L&D tools and offering
- Maintain and develop L&D administrative processes and procedures making suggestion for improvement
- Access point for local offices with their participant and program related questions
- Helping to create top quality event materials, materials can be soft and hard copies, and virtual/online: i.e. Presentation decks, session materials, Facebooks, Briefing Books, share point sites, communities
- Preparation and regular updates of the BCG Event APP for respective programs
- Preparation and execution of event pre-survey and feedback survey processes: Survey set up, distribution to participants, collecting answers, preparing and sharing feedback reports
Experience For WW Learning & Development Assistant Resume
- Maintaining and mining our core training management database, TrO, which includes data entries and analytical support, i.e. analysis of program participation, participant cancellations, cancellation history, missing training attendance, others
- Other reports and analysis as required
- Take care of all logistics associated with training initiatives including; booking rooms, organizing passes, sending materials and equipment, organizing catering, preparing invites and communications
- Liaise with vendors to ensure training materials are prepared, printed or delivered on time for all training
- Work closely with trainer(s), attendees and managers to ensure they have the information they need for all up and coming training
- Maintain accurate and up to date records of new starters/leavers to keep our data accurate
- Lead, support and execute on adhoc projects and initiatives as required
Experience For Learning & Development Assistant With French & English Resume
- Quality and process driven in delivery
- Handle the day to day administration of Disney University regular and ad-hoc training program itinerary and related pre-class, on-day and post-class logistics support
- Coordinate the utilization of Disney University facilities, materials and equipment inventory
- Support the operations of Disney University Learningland and Disney University hotline
- Handle ad hoc HR assignment as assigned
- University graduate in Human Resources Management; Business Administrations or related disciplines
- Daily ownership of the L&D mailbox
- Ownership of L&D events, administration, sending of invitations, room bookings, provision of training materials, meetings and greeting vendors, and the recording of attendees
List of Typical Skills For a Learning & Development Assistant Resume
Skills For Learning & Development Assistant VP Resume
- Experience in L&D or HR preferably in a creative or media company
- Strong A’Level results (or equivalent)
- Contributing ideas to support the developing capability of the team
- Supporting broader HR Assistant goals and team objectives, as part of the overall department structure
- Maintaining registration & attendance data
Skills For Learning & Development, Assistant Director Resume
- Reviewing new eModules for accuracy and formatting, as well as quality review of all technical and interaction requirements
- Onsite support; preparing boxes, preparing training rooms and agendas, ensuring training participants know where to go and when, dealing with ad hoc requests
- Actively manage post training activities that involve data entry, metrics management, collecting and compiling feedback on each training session
- Manage L&D calendar, registrations, sending invitations, booking rooms, catering, pre-work/reminder announcements
- Appreciates and understands the need for confidentiality in dealing with all HR and Resourcing issues
- Support trainer staffing and management; email reminders, calendar entries and tracking of responses
- Support line manager with organizing and documenting recurrent administrative tasks, team meetings and events
- Passionate about organizing and planning events, ideally with an interest in HR
Skills For WW Learning & Development Assistant Resume
- Provide first-line support to our internal stakeholders by answering their queries and resolving any issues
- Work with the Senior Learning & Development Manager to support the creation of learning materials and content
- Provide on the ground support and be the ‘point of contact’ for all training event activities in cases of cancellation, running late etc
- Maintain the Learning Management System and prepare periodical L&D training reports
- Proficiency in Microsoft Office and Windows including Outlook , Word, Excel, PowerPoint and Chinese word processing
- Understands and implements processes with the ability to question keeping the end goal of process in mind
- MS Excel, ( including V-look up )
- Computer literate; particularly using excel, powerpoint, outlook and word
- Maintain accurate training attendance records
Skills For Learning & Development Assistant With French & English Resume
- Plan and manage induction programmes for consulting staff (Associates to Senior Advisors)
- Manage training for Associate – Principals and Business Service Teams (BST)
- Daily monitoring of the L&D mailbox
- Liaise with trainers (internal and external) to prepare training materials and collateral required before trainings
- Maintain training data for Career Development Committee purposes
- Regional/WW Training registrations for Associates – Principals
- Adherence to procedures and processes in line with current business practices. Review of procedures where appropriate
Skills For Global Learning & Development Assistant Director Resume
- Provide support to the wider team at times of peak activity
- A desire to serve our business sponsors and partners to the highest standards
- A focus on task and project delivery
- Resilience – to get the job done
- Organised and structured in their approach
- Able to work proactively - without constant supervision in line with pre-agreed deliverables
- Fair levels of numeracy
- Demonstrable curiosity and to learn about Asset Management more broadly
Skills For Learning & Development Assistant With English & German Resume
- Takes ownership and responsibility of their work
- Takes initiative to complete tasks, flexing their approach to take consideration of the overall context of the seniority of the intended audience of a given initiative and its relative importance in the overall approach of the L&D team
- Excellent collaboration skills and a team player
- Self-driven with a ‘can do’ attitude
- Highly responsive and efficient
- Calm and composed under pressure
Skills For French Learning & Development Assistant Resume
- Coordinate, organise and work on multiple tasks at once
- Tracking progress of content development projects that are either approaching or currently in production, as well as communicating the current status, escalating where necessary
- Coordinating eModule production with key vendors that support the production process, including proofreaders, graphic designers, and eModule conversion providers
- Supporting the invoice and cost controlling process, i.e. processing invoices, cost tracking, benchmarking and cost comparision
- Assist with course admin including resetting passwords, and inputting classes for registration
- Establish and maintain L&D records and reports using the Learning Management System (Success Factors)
- Other reports and analysis for Learning and Development as required
- Proficient in English and Dutch/French related activities
Skills For Spanish Speaking Learning & Development Assistant Resume
- Advanced in French and English, both written and spoken
- Manage and track course registrations and provide analytics on courses
- Coordinate logistics on a day-to-day basis for multiple office locations including, but not limited to: booking rooms and venues; organizing catering, equipment, and technology set up
- Aid the Mentoring Program by creating mentor profiles and offering feedback in the matching process
- Set up and manage the course evaluation process including analyzing results and discovering themes
- Assist the L&D Associate Manager in processing invoices and monitoring budget
Skills For HR Operations & Learning & Development Assistant Resume
- Act as the first point of contact for all L&D related queries by managing the internal learning email inbox
- Prepare training materials and sign-in sheets
- Help to maintain the L&D website pages, course calendar, course listings and ongoing communications
- Highly organized—able to manage multiple on-going tasks over time
- Liaise with employees, trainers and vendors to ensure their needs are met
- Manage the Education Assistance Program to support employees through their studies
- Support other L&D projects as needed
- Always ready to roll up your sleeves and dive in
- Motivation to make a difference and have a ‘can do’ attitude
Skills For Learning & Development Assistant / Trainer Resume
- Support all L&D program co-ordinators with preparation, set up and closure of regional training events including; travel details, learning material preparation, group allocations, feedback preparation and analysis
- Travel to Europe 5-6 times per year for onsite support and to attend team meetings (50% position occasional travel to team meetings in Europe)
- Work to deadlines and under pressure is essential
- Willingness to travel and support team
- Use initiative and think on your feet
- Team player who is approachable, committed, flexible and reliable
- Participant management, i.e. identification and confirmation of training participants, communicating with training participants regarding travel and logistics, tracking and following up on cancellations, Training Online data entries, preparation of rooming- transfer and other logistic lists, group lists for training sessions