Learning Management System Administrator Resume Sample
Annabel Homenick
5166 Orn Loop,
Dallas,
TX
+1 (555) 926 4851
Work Experience
Learning Management System Administrator
05/2017
-
PRESENT
New York, NY
- Two (2) or more years of experience working in Human Resources, Education or related field
- Demonstrated skills and track record in project management, account management, system integration
- Demonstrated ability to assess, create and successfully implement technical soluations. Working knowledge of multi-media and web authoring tools and software such as Captivate and Articulate
- Strong interpersonal skills and ability to work effectively with individuals at all levels of the organization using consultative and customer service skills
- Define and manage all Learning Management System (LMS) user accounts, including all data migration from HRIS and SSO sources
- Upload and test eLearning SCORM and AICC compliant modules to determine functionality within LMS and provide course-publishing requirements
- Create activities to assign courses and curriculum to LMS learners through defined audience rules
- Continuously provide recommendations for future features or functions available within the Learning Management System (LMS) that would enhance the learning experience
Senior Learning Management System Administrator
06/2013
-
03/2017
New York, NY
- Utilize configuration tools to use dashboards and widgets to create a guided learning experience for learners and managers
- Manage the configuration and implementation of upgrades or changes deployed within the LMS; collaborate with Company IT and HRIS resources and LMS Technical Support or Cloud Operations teams as needed
- Run advanced reporting to create library or adhoc custom reports that include results such as certification compliance, course detail or registration completion
- Monitor the accuracy and integrity of data entered and maintained within the learning management system, and resolve any data inconsistencies
- Work with all business partners for any training data inquires and provide user system support
- Results oriented; capable of functioning effectively at both strategic and tactical levels in a fast-paced, dynamic retail environment in a growing organization
- Prioritize commitments, manage time and adjust to changing priorities to complete tasks within desired timeframe by deadline
Bank Learning Management System Administrator for Bank s Global Learning Lab
03/2009
-
12/2012
Dallas, TX
- Detail-oriented and pro-active; able to produce with a high level of accuracy and to take ownership for actions
- Multi-task and work flexibly as a team player in a fast paced environment
- Equally effective working in a collaborative team environment and as an individual contributor
- Serve as primary administrator of systems such as the Wanzek Learning Zone, Convergence Training system and the Training SharePoint site
- Manage users and courses in the LMS
- Review and improve system operations practices
- Review system performance proactively
Education
Oglethorpe University
2004 - 2009
Bachelor's Degree in Computer Science
Professional Skills
- Engagement and Relationship: Likes to be connected with people; likes to create relationship with others in the team and outside; works closely with stakeholders and responds quickly to questions and requests
- Proven written and verbal communication skills; effective interpersonal and teamwork skills
- Excellent verbal/written communication and interpersonal skills; skilled in facilitation, presentation and negotiation
- Strong planning, organizational skills and attention to detail
- Have excellent oral and written communication, presentation, critical thinking, interpersonal and leadership skills
- Strong verbal communication skills, including the ability to discuss complex issues and present information clearly
- Excellent computer skills, including Excel, Word, Outlook, and PowerPoint
How to write Learning Management System Administrator Resume
Learning Management System Administrator role is responsible for interpersonal, microsoft, customer, basic, software, training, lms, documentation, multimedia, integration.
To write great resume for learning management system administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning Management System Administrator Resume
The section contact information is important in your learning management system administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning Management System Administrator Resume
The section work experience is an essential part of your learning management system administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning management system administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning management system administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning Management System Administrator resume experience can include:
- Excellent consultation and interpersonal skills and the ability to work in a collaborative environment
- Strong oral and written communication skills; ability to communicate
- Strong visual skills for development of instructional layouts
- Excellent work ethic; proactive; demonstrates initiative in completing essential functions and assignments
- Prior experience with learning management systems (LMS), required
- Solid and proven operational knowledge of the Success Factors Learning Management System
Education on a Learning Management System Administrator Resume
Make sure to make education a priority on your learning management system administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning management system administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning Management System Administrator Resume
When listing skills on your learning management system administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning management system administrator skills:
- Strong organizational and decision making skills, exercising solid independent judgment
- Proven experience and ability to work effectively within large international companies involving a cross functional teams within a matrix organization
- Proven track record in effective communication skills
- Excellent time-management and follow-up skills
- Possess strong enterprise, time management and project management skills. Ability to work independently and collaboratively to meet multiple deadlines
- Strong customer service skills and ability to work with a diverse population are required
List of Typical Experience For a Learning Management System Administrator Resume
1
Experience For Senior Learning Management System Administrator Resume
- Coordinating with key stakeholders (CMO's, Nursing Educators, Medical Staff Affairs, Central Credentialing) across CHSLI in order to meet business needs
- Managing the community areas (such as Lowe’s, Best Buy, etc.), within the LMS including appearance, tabs, and settings and accessibility
- Sending reminder emails to participants who are behind on their learning schedules
- Learning and Development knowledge, techniques and methods
- Resetting expectations across enterprise in order to minimize redundancy risk
2
Experience For Learning Management System Administrator & Human Resource Support Resume
- Providing weekly participant curriculum completion percentages updates to the SL&D managers
- Research for upgrading system - and understanding how it connects to all other working systems across business (external possibility of other systems)
- Create communication campaigns, graphics and content for internal company communications pertaining to Training and Development
- Assist in the development of training initiatives. Provide support as needed for all training events in the company
- Define and manage all Learning Management System (LMS) user accounts, including all data migration
3
Experience For Bank Learning Management System Administrator for Bank s Global Learning Lab Resume
- Analyze and report training metrics, applicable training reminder notices, QT status etc. to users, managers, and GQC or similar governance bodies
- Ensures e-learning technology capabilities align with employee training and development goals for Covenant Health
- Own the entire process of assigning pre-learning tests & re-sits
- Enter all training and certification rosters and records in Viewpoint or other systems
- Scan all training and certification documentation and log into systems as needed
- Answer inquiries from internal customers, troubleshoot problems for internal customers, manage and respond to emails from training@wanzek.com
- Enter OSHA training records, scan and distribute cards
- Run reporting to create library or adhoc custom reports that include results such as certification compliance, course detail or registration completion
4
Experience For Bank Learning Management System Administrator Resume
- Provide training to level one support departments within business units that access the CTU platform
- Provide level two support in partnership with other Learning Ecosystem team members to all level one departments that access CTU
- Provide level two support to all learning teams that create content for use on the CTU or the LMS
- 20%: Develops and supports user training for LMS Administrators in Tech Ops
- Assist in training new team members and business units who require access to the LMS
- Creates/executes plan in order to meet DOH training requirements across system
5
Experience For Learning Management System Administrator Resume
- Manages and maintains a working relationship with vendor(s)
- Manage LMS learning governance, once established
- Leads project teams in LMS implementation to establish critical understanding of the system
- Audits functional use of the LMS across the organization. Develops functional system solutions when needed to improve learning processes
- Builds positive business relations with our learning community; represents DU in the most favorable manner
- Creates ad hoc reports, queries and dashboards on training activity
- Manages the LMS, working with third party vendors as needed to resolve problems related to upgrades, releases, changes, and fixes
- Manages communication in support of all mandatory and elective training programs
- Assists in LMS orientation and training for new hires
6
Experience For Senior Learning Management System Administrator Resume
- Set up courses/classes in a Learning Management System (LMS)
- Technical troubleshooting of courses in LMS
- Basic understanding of network configurations and communication protocols
- Support the SL&D mangers to lead content development and training delivery online and face-to-face as needed
- Enroll participants onto the specific LMS modules related to their learning pathway
- Populate the pre-learning test scores & re-enroll the participants who fail
- Populate post training exam scores
7
Experience For Learning Management System Administrator & Human Resource Support Resume
- Track progress of individuals by analyzing the scorecards
- Provide support and troubleshoot in the event of system issues
- Order, track and ship supplies where needed
- Process invoices and PO’s as needed
- Assist in the preparation of meetings and presentations
- Manage the configuration and implementation of upgrades or changes deployed within the LMS; collaborate with business partners
- Day-to-day administration of Learning Management System for learners and administrators who access learning through the Canadian Tire University (CTU) learning experience platform
8
Experience For Bank Learning Management System Administrator for Bank s Global Learning Lab Resume
- Global administration of Learning Management System for learners and administrators who access learning through the Triangle Learning Academy platform
- Manage global security settings and availability within the LMS
- Work with vendor on a monthly and quarterly basis to ensure the smooth implementation of product upgrades, and to communicate new features to the greater CTU user base
- In partnership with other Learning Ecosystem team members provide custom reports to drive understanding of usage and impact of learning content
- Manage the resolution of technical issues from CTU users
- Drive best-of-breed processes and practices to maximize functionality and ease of use for all CTU customers
- System support and administration
- Identify and provide other education, tools and tips for users
9
Experience For Bank Learning Management System Administrator Resume
- 10-20%: Participate in quality and process improvement initiatives and project teams
- Develop and publish tailored reports to students, supervisors, and clients (such as Lowe’s, Best Buy, LGEAI CIC, TCC, DMS) as required
- The ability to influence other
- Works safely and confidentially with employee data and strictly adheres to Oldcastle’s data privacy policies
- Manages Ambiguity – Strong listening, verbal and written communication skills used to deal constructively and make decisions when faced with problems that do not have a clear solution or outcome
- Plans & Aligns – Able to plan, prioritize, and execute tasks, with great attention to detail and accuracy, to meet commitments aligned with organizational goals
- Customer Focus – Demonstrates interpersonal savvy, works collaboratively and builds relationships with all customers, domestic and global, across the organization; can clearly communicate to all levels in the organization
- Manages Complexity – Looks beyond symptoms of problems to develop sound, logical root cause analysis to solve difficult problems; demonstrates strong analytical/problem solving skills to make LMS or eLearning course configuration changes and make sound recommendations to customers
- Tech Savvy – Utilizes a wide range of existing technologies while applying new and emerging options that can enhance organizational outcomes; encourages others to learn and adopt new technologies; continually scans the environment for technology breakthroughs that add value for the business
10
Experience For Learning Management System Administrator Resume
- Organizational Savvy – Demonstrates ability to effectively service customers who have competing priorities and to become knowledgeable of the various product groups within the organization
- Experience in database management, reporting and trending systems
- Experience working in an FDA regulated industry (Pharmaceutical, Biotechnology or Devices)
- Previous Master Control, Compliance Wire or Learning Management system experience helpful, not required
- BS/BA in HR, IT or a related field of study or relevant professional experience
- Work experience
List of Typical Skills For a Learning Management System Administrator Resume
1
Skills For Senior Learning Management System Administrator Resume
- Well-developed writing skills including the ability to develop and prepare documentation such as standards, procedures, and user support materials
- Demonstrates a solid understanding of LMS processes
- Curiosity to understand the strategic priorities for Tesla how learning and development can best address skill and knowledge gaps in the workforce
- Basic project coordination and management skills
- Prior helpdesk or customer support experience
- Manage multiple projects and effectively meet deadlines
- Communicate effectively with leadership, business partners, compliance and auditors
- Work in fast paced environment and effectively with a team
2
Skills For Learning Management System Administrator & Human Resource Support Resume
- Communicate end user support requests effectively to vendor technical staff
- Advanced computer skills and knowledge of Microsoft Word, Excel and PowerPoint
- Effectively escalate system-related IT issues to IT and/or vendor as appropriate. Follow through to resolution
- Interacts on a continual basis with the L&D team to effectively support and execute initiatives
- Onboarding: Ensure measurable and effective delivery of LMS training for new starters within the team
- Experience in developing, administering or supporting Blackboard Academic Suite or other learning management system
- Demonstrated customer focus and ability to work with many different people in setting up and staging training
- Experience manipulating and navigating Cornerstone or other similar learning management systems
- Experience working with and the quality assurance (QA) testing of e-learning content
3
Skills For Bank Learning Management System Administrator for Bank s Global Learning Lab Resume
- Demonstrated ability with and knowledge of LMS following appropriate training
- Experience working with relational databases and advanced reporting; knowledge of SQL
- Experience working with remote teams and using of virtual conference tools
- Demonstrates creativity, logical thinking and problem solving
- Experience in administering a Learning Management System; CSOD required
- Experience of designing and developing administrative procedures
- Experience working with a Learning Management System (LMS)
- Experience working with a web-based content publishing system
- Experience with fielding questions from an online help desk and providing quick responses that get users back on the right track
4
Skills For Bank Learning Management System Administrator Resume
- In-depth knowledge and experience managing SCORM elearning content within a corporate LMS environment. (LMS is Cornerstone on Demand)
- Demonstrated ability to self-manage and multi-task; ability to work on multiple training programs simultaneously
- Experience working with LMSs; preferably Seertech iLearningPLUS and Totara
- Experience in managing small to mid-sized projects
- Strong analysis and decision-making capabilities
5
Skills For Learning Management System Administrator Resume
- High quality work attitude with the needed focus on details and appearance Experience of working in a multi-cultural environment
- Experience in use of Learning Management Systems
- Experience as an IT or learning operations professional
- Experience supporting enterprise software applications
- Experience working with Articulate Storyline or Adobe Captivate
- Experience with implementing an LMS from the ground up with an organization with over 5000 employees
- Experience with other instructional technologies, polling systems, and test outs
- Learning Management System experience required
6
Skills For Senior Learning Management System Administrator Resume
- Experience with learning management systems (LMS), required
- Experience with course authoring tools
- HTML 5 publishing experience
- Proven ability to interact professionally internal stakeholders at all levels, including the sales organization
- Experience with learning program deployment and support
- Experience supporting projects for a global audience
7
Skills For Learning Management System Administrator & Human Resource Support Resume
- Experience working with strict document control and Quality Management Systems
- Experience working with an LRS in an xAPI ecosystem
- Experience in handling HR systems
- Partner with the SL&D managers to identify participant learning gaps and ensure effective communication to bridge the gaps
- Experience in the administration and responsibility of a Learning Management System (preferably Bridge LMS)
- Work or educational experience with technical and/or engineering concepts
- Be unfazed by ambiguity and comfortable in environments with shifting priorities
- Experience using a SCORM compatible LMS to host content
- Experience with providing assistance and interact with customers to provide solutions
8
Skills For Bank Learning Management System Administrator for Bank s Global Learning Lab Resume
- Experience working with Business Intelligence tools, such as Tableau and PowerBI, to create and modify analytic packages around system and content usage
- Experience with iOS, iBooks, Android, and other interactive media/mobile platforms and programming
- Experience working with LMSs
- Experience with process documentation and contributing to system knowledge base repositories
- Experience working with remote teams and with the use of virtual conference tools
- Strong knowledge of Microsoft Office Suite including Microsoft Access
- Demonstrated proficiency in CSOD / LMS Administration
- Highly proficient in Excel or similar spreadsheet tools; experience with advanced formulas and functions (vlookups, Pivot tables, macros, etc.)
- Proficient in Google productivity tools, Excel or similar spreadsheet tools; experience with formulas and functions (vlookups, pivot tables, macros)
9
Skills For Bank Learning Management System Administrator Resume
- Prioritize projects and manage resources within a dynamic environment
- Maintain and operate various technologies used in the delivery of instructional and interactive programs and courses
- Pharma experience is a benefit but not required
- Demonstrate relevant department competencies
- Demonstrate leadership in education with ability to serve as a change agent
- Experience with formal or informal project management and ability to see project from initiation to execution
10
Skills For Learning Management System Administrator Resume
- Builds effective relationships at all levels with the organization and with outside vendors
- Experience with Cornerstone or other LMS Administration
- Consider process needs and how the system can be leveraged to improve the “customer” experience
- Demonstrates high motivation in the job as well as high flexibility and pro-activity paired with a positive attitude to change
- Experience in a business role
List of Typical Responsibilities For a Learning Management System Administrator Resume
1
Responsibilities For Senior Learning Management System Administrator Resume
- Proven ability to work effectively across teams, globally
- Work effectively and efficiently in complex, matrix organization
- Experience as LMS administrator publishing coursework using E learning standards like SCORM and AICC
- Experience administering Blackboard Learn or similar Learning Management Systems (Canvas, BrightSpace, etc.)
- Experience administering a Learning Management System and related technologies is required
- Experience with testing training content on Windows and Apple devices
2
Responsibilities For Learning Management System Administrator & Human Resource Support Resume
- One year technical experience within a Learning Management System environment
- Curriculum management experience (large complex and changing programs) is required
- Experience with authoring software such as Adobe Captivate or Articulate
- Experience with SCORM and xAPI is highly desirable
- Updating and printing training rosters and email to Training Specialists
3
Responsibilities For Bank Learning Management System Administrator for Bank s Global Learning Lab Resume
- Working understanding of learning management systems and learning standards and
- Working knowledge of FDA, ICH and Global regulations and best practices for role based Training/Learning Management
- Creating new training / conference events
- Automating new hire on-boarding and annual regulatory curriculum
- Working understanding of software-as-a-service (SaaS)
4
Responsibilities For Bank Learning Management System Administrator Resume
- Working knowledge of microcomputer network environments, including client-server technology
- Understanding of SCORM fundamentals for e-learning interoperability standards
- Maintaining e-learning modules
- Using the master data file to chase participants and track module completion
- Creating course enrollment and participation instructions
- Partnering with Human Resources and IT to ensure system accuracy
5
Responsibilities For Learning Management System Administrator Resume
- Troubleshooting LMS issues with the users
- Managing audiences within the LMS
- Working knowledge of multiple web design technologies, such as HTML
- Outstanding organizational and project management abilities
- Working knowledge of help desk ticket software and remote control software
6
Responsibilities For Senior Learning Management System Administrator Resume
- Working knowledge of Blackboard, Digication, and Collaborate
- Archiving outdated content
- Uploading event attachment
- Understanding of Taxonomy
- Uploading new courses
7
Responsibilities For Learning Management System Administrator & Human Resource Support Resume
- Develop solutions, including liaising with external training/learning and development providers and professional bodies
- Assist content producers in troubleshooting and reprocessing e-learning courses or assessments
- Partner with other members of the Learning Team to publish, update, and maintain new and existing learning objects
- Answers and resolves technical issues related to the LMS system including documenting and responding to the LMS e-mailbox
- Provides subject matter expertise to Local Administrators including providing training on LMS and assistance with assignments and local requests
8
Responsibilities For Bank Learning Management System Administrator for Bank s Global Learning Lab Resume
- Assists in planning & supporting training events
- Provide support for internal/external audits/and inspections including providing training reports
- Evaluate, recommend and assist in implementing new tools, software, techniques and solutions to support learning, teaching and classroom technology
- Partner with Trainers in creating, maintaining, uploading all classroom needs such as schedules, rosters, documents, podcasts, classes and other related needs
- Project managing the integration of a new LMS, a critical component of the learning ecosystem, as we build out of a full learning technology stack
- Manage LMS administration including tasks such as assignment profiles, curriculum management, learning item creation, scheduled offering entry
- Manage the daily utilization and maintenance of the Learning Management System (LMS) including
9
Responsibilities For Bank Learning Management System Administrator Resume
- Keep up to date with current trends in Leaning and Development to ensure we are taking advantage of the most up-to-date technologies and techniques
- Create standard and recurring LMS reporting requests, as well as builds ad hoc reports as needed
- Maintain learning records and historical training data
- Order training manuals and training classroom supplies
- Provide training and assistance to rollout of new projects utilizing the LMS with clients and colleagues
- Work closely with the Group Learning & Development team to ensure the correct scheduling of courses
- Find new and exciting ways to promote the Learning Management System across the business
10
Responsibilities For Learning Management System Administrator Resume
- Work with subject matter experts to review and update training contents for e-learning
- Assist the Learning & Development team in managing course certifications
- Maintain content management strategy including naming conventions, course catalog, courses and certifications
- Create standard report templates working in conjunction with reporting analyst(s)
- Develops and adapts learning materials into the LMS using multi-media methods within the system
- Creates reports for learning, talent evaluations, succession planning, and performance management
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