Learning Manager Resume Sample
Rebecca Greenfelder
6903 Melany Mews,
Houston,
TX
+1 (555) 422 9299
Work Experience
Learning Manager
04/2018
-
PRESENT
Los Angeles, CA
- Close relationship with Division sales Directors & general managers, leads design & implementation a full Sales & Retail Academy, including general framework, tracking & prescription tools, assessment process & qualification process / link to career and salary evolution, etc
- Management of Luxe Sales Academy head (in Division) & CPD Sales Academy head (in Learning team)
- Fully in charge of all China run trans-division programs: on-going improvement, new offer development, organization, providers & speakers management, and tracking
- Build a close relationship with Asia-Pacific Zone & international Learning team to update / launch / localize global existing offer in line with local development & business priorities
- Select, manage and develop relationships with service providers for learning solutions to ensure alignment to overall learning strategy and business priorities
- Partner with RBC Learning team and other HR internal partners (e.g. Leadership and Talent) as required to design and deliver the RBC Wealth Management curriculum
- Contribute positively to a collaborative RBC Learning team environment within team meetings, departmental meetings, focus groups and other routines
Digital Learning Manager
03/2011
-
11/2017
Detroit, MI
- Maintains an effective Learning Coach program - Responsible for an indirect reporting relationship with the Learning Coaches, ensuring their roles and responsibilities are supported, developed, and adhered to in standards achievement and improved guest satisfaction
- Work with Business Subject Matter Experts (SME’s) to agree target populations, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success
- Experience of leading ‘development’ initiatives i.e. training, coaching, learning initiatives
- Possess an acceptable driving record and valid driver’s license in state of residence
- Setting up the system
- Diagnose, define and prioritize their areas’ development needs – across all areas including leadership and people management, personal effectiveness, and functional capability development
- Ensure the availability of suitable learning interventions to meet those needs - utilizing the resources available within both the global team and functional teams while sourcing additional programs as required through external vendors
- Deploy and embed learning solutions
Regional Learning Manager
09/2005
-
12/2010
New York, NY
- Evaluate the overall effectiveness of the deployed interventions
- Understand and translate Global Digital Learning portfolio into effective cluster learning solutions to support his/her cluster’s CBU stakes
- Create outcome-focused & sustainable e-learning experiences, that deliver clear performance enhancement, individual value & embed change
- Develop digital learning in the company in accordance with the needs for e-learning and reporting, supports and develops company’s training portal
- Carry out projects on the improvement of employees’ level of knowledge through e-learning systems
- Ensures the maintenance of relevance of training programs & run reporting on learning KPIs for the Cluster
- Stay abreast of the best practices and trends in Digital L&D to bring leading edge expertise to Danone
Education
University of Phoenix - Birmingham Campus
1999 - 2004
Bachelor's Degree in Business
Professional Skills
- Strong project management skills and experience – prioritises execution, reporting, problem solving and communication
- Demonstrate advanced communication skills (verbal and written), active listening, effective presentation and facilitation skills
- Strong oral and written communication skills including experience developing and delivering presentations to management
- Managing all Sasol Skills academies in country, providing an in country service on all academy related skills development
- Strong analytical skills and an understanding of a range of methods for participatory, ongoing and evidence-based learning
- Excellent analytical skills (financial, planning, operational) and an understanding of statistics
- Demonstrated analytical and problem-solving skills to assess learners and stakeholder needs, anticipate and resolve L&D challenges
How to write Learning Manager Resume
Learning Manager role is responsible for development, training, leadership, interpersonal, learning, analytical, organizational, design, facilitation, software.
To write great resume for learning manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning Manager Resume
The section contact information is important in your learning manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning Manager Resume
The section work experience is an essential part of your learning manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning Manager resume experience can include:
- Evidence of organisational, analytical, decision-making and influencing skills to effectively deal with complex situations
- Excellent communication, facilitation, coaching and influencing skills
- Good strategic thinking & analytical skills to create adherence to learning frameworks
- Strong facilitation, mentoring and coaching skills
- Excellent management, reporting and communications skills required
- Demonstrated skills in using analytics to solve problems, make appropriate decisions, take action and adjust
Education on a Learning Manager Resume
Make sure to make education a priority on your learning manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning Manager Resume
When listing skills on your learning manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning manager skills:
- Excellent presentation and facilitation skills, and organizational skills
- Excellent time management and organizational skills coordinating training requirements and participants
- Excellent communication skills within multiple contexts – i.e. classroom training, stakeholder engagement, coaching and written communications
- Excellent communication skills (listening, oral, facilitation, presentation, written)
- Strong coaching skills; knows how to develop other’s capabilities
- Demonstrated ability to communicate effectively in English and Bangla, both verbally and in writing
List of Typical Experience For a Learning Manager Resume
1
Experience For Digital Learning Manager Resume
- Strong people management experience, with previous experience managing learning and development teams with a focus on digital learning essential
- Good learning design skills
- Experience with development and delivery of leadership and coaching skills programs with managers
- Proven experience in designing multiple training events in a corporate or large non-profit setting
- At least seven years of experience working in a corporate training role or at least five years of experience as an educator in an academic setting
- Experience-5+ years’ experience managing a larger team in either a learning and development/training or HVAC service environment
2
Experience For Monitoring, Evaluation & Learning Manager Resume
- Deliver guidance to business lines on how to develop, plan and effectively manage training spend
- Commercial management experience with experience in Commercial Strategy or Training
- Neuroscience or depression experience with at least 1 year of Trintellix selling experience
- Proven experience in instructional Design, content development and eLearning solutions.
- Analyze and act upon evaluation measures of customer satisfaction, skills application and business impact
- Communicating the enterprise relevancy of work, connecting the dots with core bank priorities with an optimism for the future
- Facilitating training skill
- Making decisions in alignment with the bank’s strategic priorities
3
Experience For Regional Learning Manager Resume
- Managing the effective implementation and ongoing delivery of the Tesco UK digital learning strategy including a UK wide LMS implementation
- Experience leading corporate training teams, working in a corporate training role, and facilitating training courses
- Experience in setting learning design standards (classroom, e-learning, informal learning, digital)
- To play a key role in contributing to the re-design and updating of learning programs to shape blended learning experiences for PepsiCo learners
- Strong understanding of using digital solutions and online tools to create learning solutions and communities
4
Experience For Senior Learning Manager Resume
- Three (3) years experience presenting and facilitating proactive and responsive learning solutions to meet business needs
- Assess training effectiveness to ensure that learning is translated into performance improvement and employee success
- Design and implement the Learning dashboard and reporting to review and evaluate the effectiveness of programs
- Develops creative and cost effective ways to engage the workforce creating a high performing work environment/culture
- Drive implementation of strategic plan and learning programs through effective team work and cross functional ways of working
- Responsible to prioritize training initiatives with available resources to support business demands while balancing the desired Takeda culture
5
Experience For Curriculum & Learning Manager Resume
- Analyzes and monitors the performance of learning products and services to ensure learning solutions demonstrate value and are aligned to business outcomes
- Where appropriate, re-design and update the learning programmes to shape blended learning experiences for the modern learner
- Strong track record in business partnering and consulting with key stakeholders across a complex organisation
- Experience of communicating learning initiatives to maximise engagement and participation
- Experience in client facing consulting
6
Experience For Learning Manager, Mauritania & Senegal Resume
- Experience in client facing consulting
- At least five years of experience leading corporate training teams
- At least five years of experience in facilitating training courses
- At least three years of experience providing coaching and/or feedback to colleagues
- Experience with steady progression in training or learning / development roles
- Experience in training or learning / development roles, specifically in facilitation
- Experience with the development and implementation of digital learning solutions in support of agreed learning outcomes
- Experience in talent management, capability building, or learning and development, ideally in a professional services environment
- Experience in supporting online training delivery tools and content management systems
7
Experience For Commercial Learning Manager, Hematology Resume
- Experiences in learning and development with global companies
- Demonstrable ability to analyse a complex problems and, through an evidence based approach, produce compelling insight and recommendations
- Experience of managing multi-disciplinary teams of external designers, content providers and developers
- Conduct follow-up meetings with new hires and trainers to ensure the training is effective
- Oversee efficient and effective learning logistics and administration
8
Experience For Senior Inquiry Learning Manager Resume
- Leadership experience leading a sales or other team
- Proven ability in using a Customer Relationship Management Systems (e.g. CiviCRM)
- Experience in learning and development
- Relevant work experience in private company or consulting firm
- Demonstrated success in the development and execution of blended learning and development strategies within the pharmaceutical and or biotechnology sectors
- Sound knowledge and experience in leading change management initiatives
- Experience working with diverse cultural groups
9
Experience For Senior Learning Manager Support Functions M/F Resume
- Experience with creating programs for front line sellers as well as sales leadership
- Experiences in HR Learning functions
- Experience of digital and online learning
- Experience in managing government relations and stakeholders
- Experience providing MEL support to projects funded by USAID, USDA, and other donor-agencies
- A learning background within a Professional Services firm and experience in the area of Leadership Development is required for this role
- Several years of experience with the organization and understanding of business tools and infrastructure
- Previous experience with talent brand, employment, internal employee cultural or marketing communications
10
Experience For Service Learning Manager Resume
- Previous work experience from customer center sales operations or marketing is beneficial
- Experience in setting vision and strategy for Commercial operations and ability to use best practices to guide Area standards
- Excellent coach (formal qualifications or training are an advantage)
- A deep understanding of current personal effectiveness and individual contributor development strategies and provides thought leadership to stakeholders
- Experience in learning program and instructional design, implementation, facilitation and management
List of Typical Skills For a Learning Manager Resume
1
Skills For Digital Learning Manager Resume
- Strong collaboration skills and eagerness to be part of a team
- Excellent interpersonal and communication skills to work with and interact with all levels of team members
- Experience in hotel operations, preferably Four Seasons experience, and/or experience in adult education in a similar environment
- Demonstrated ability to work effectively with communities, civil society, the private sector, local government representatives and other stakeholders
- Planning and strategic skills
2
Skills For Monitoring, Evaluation & Learning Manager Resume
- Able to perform detailed and accurate Training Needs Analysis and market the need for Training, developing detailed skills-training materials
- Accountable for large-scale Learning programs such as new hire onboarding, job-specific skills, cultural transformation, leadership, coaching, and more
- Experience in providing multiple types of learning experiences, including but not limited to
- Relevant work experience, including experience with a donor, Contractor, or international NGO responsible monitoring and evaluation
- Enhance learning skills and bring in creativity & new ideas
- Evidence of understanding and application of good pedagogy practice within an online learning environment
- Proven success record and strategic experience in training and coaching
- Experience of LMS (Learning Management Systems) and development of e-learning is also seen as a strong merit
3
Skills For Regional Learning Manager Resume
- Evidence of experience of using collaborative learning tools such as e-portfolios, blogs, wikis, virtual classrooms and medical simulators
- Demonstrated experience working as strategic business partner and coach for sales leaders
- Proven successful experience using theory of change development to support successful project design and implementation
- Negotiation, consultancy and influencing Skills
- Proven ability to communicate in an effective and professional manner, both in writing and orally, and ability to present information to a range of audiences
- Prior experience in US Trust or Wealth Management line of business
4
Skills For Senior Learning Manager Resume
- Facilitate partnerships across segments to increase collaboration and effectively drive execution
- Coach and develop direct reports to enable them to bring their best skills and talents to Capital One, and to continue to grow
- Develop marketing and communications plans to effectively market training opportunities to employees
- Advanced organizational and project management skills with the ability to handle multiple assignments
- Facilitation skills to deliver sessions
- Relevant international experience; preference given to those with experience and networks in high prevalence regions (e.g., South Asia, South East Asia)
- Assesses and develops employee skills and abilities
- Partnering with client-facing L&LD, LOB and Learning team to ensure accurate audience identification prior to content deployment
- Communicating the enterprise relevancy of work, connecting the dots with core bank priorities with an optimism for the future when communicating with the team
5
Skills For Curriculum & Learning Manager Resume
- Providing effective and innovative learning opportunities that allow our colleagues to achieve their full potential
- Assuring a great onboarding experience for new managers
- Understanding of the way business operates, talking credibly with the business with a commercial approach to providing solutions
- Scheduling and delivery of programs is in accordance with teams and or business priorities
- Clear understanding of the full learning cycle and extensive experience in learning design methodology, adult learning theories and facilitation
- Experience facilitating learning/training in a corporate environment
- Experience in developing on-line learning modules and working with a LMS is essential
- Experience in managing on-line communities as a way of embedding learning is highly desirable
6
Skills For Learning Manager, Mauritania & Senegal Resume
- Post learning effectiveness/Imp act assessment to improve quality of training & learning retention for channel
- Experience with state-of-the-art learning technology digital platforms, including Cornerstone learning management system
- Experience in training including classroom training
- Experience presenting and facilitating proactive and responsive learning solutions to meet business needs
- Significant expert experience in Learning and Development, Training, or Sales Enablement with increasing influence and responsibility (7-10 years)
7
Skills For Commercial Learning Manager, Hematology Resume
- Provide a safe, high quality and standardised onboarding experience for new-hire Associates and continually focus on improving learning curve results
- Experience of supporting and providing professional training
- Proven track record of successful leadership, management and coaching of teams and individuals and in having developed teams thru Learning
- Demonstrates and applies knowledge of data literacy, research, data visualization, and consulting within own responsibilities and while leading others
- Demonstrated ability to design and manage monitoring and evaluation systems in dynamic operating environments
- Experience training local program staff in monitoring and evaluation methods and systems
- Experience in implementing learning platforms and solutions
8
Skills For Senior Inquiry Learning Manager Resume
- Identify the learning demand, ensure nomination and monitor learning effectiveness
- Develop effective systems for data collection, monitoring, storage, analysis, and reporting
- Accountable for the development of learning frameworks, standards and templates to strengthen learning practices and ensure their proper and effective use
- Understands business drivers impacting learning priorities
- Solid Machine Learning background and familiarity with Machine Learning algorithms/techniques
9
Skills For Senior Learning Manager Support Functions M/F Resume
- Good working knowledge with e-Learning and e-Assessment delivery platforms such as Blackboard and Moodle
- Demonstrated ability to coordinate monitoring, learning, and evaluation processes across multiple offices, local stakeholders and geographic regions; and
- Experience in designing and developing web, print, video, audio, graphic and multimedia deliverables
- Work experience as a Training/Learning Manager or a Human Resources Manager
- Support content design and evaluate training to improve learning experiences
- Support design of new training materials to continually improve network learning experiences
- Demonstrated ability in problem solving and lateral thinking when faced with unanticipated situations
10
Skills For Service Learning Manager Resume
- Experience of owning the overall relationship with a group of 3rd party digital learning platform and content providers
- Experience of implementing change management within an IT setting
- Has successfully implemented scalable learning solutions and has experience across a variety of digital learning platforms/tools
- Experience with e-Learning and e-Assessment specifications such as SCORM and the IMS Content Packaging specification
- Guides enterprise and business partners in selection, adoption and use of appropriate and effective learning approaches
List of Typical Responsibilities For a Learning Manager Resume
1
Responsibilities For Digital Learning Manager Resume
- Strong organizational, analytical, problem-solving, and project management skills
- Sound decision making and organizational skills
- Strong understanding of learning technology management and application of modern learning design principles
- Drive strategy on all HR functional approaches to enabling an effective TWDC HR employee
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
2
Responsibilities For Monitoring, Evaluation & Learning Manager Resume
- Learning and development facilitation experience
- Monitor the programs delivery ("hot" evaluations) & measure learning effectiveness ("cold" evaluations)
- Track and monitor metrics to assess effectiveness of strategies
- Lead the team to design ‘learner centric’ solutions that meet the overall business objectives and provide ‘best in class’ learner experience
- Coaching and developing Enterprise Learning team facilitators
3
Responsibilities For Regional Learning Manager Resume
- Leading the design and development of new instructor-led training and virtual instructor-led training courses
- Shifting delivery style to meet the needs of the learner(s) by leveraging adult learning principles
- Leading the strategy for the Adjunct Faculty program and recruiting new members
- Providing classroom associates with in-the-moment performance coaching which is meaningful, actionable and specific to the associate needs
- Leading the implementation of the Adobe Connect TTT program
- Use dunnhumby’s full technological capability in developing and delivering training, including use of e-learning and virtual classroom methods
- Understands modern training methods, tools and techniques including social learning, eLearning)
4
Responsibilities For Senior Learning Manager Resume
- 2/ Contribute to the implementation of the Group learning strategies, including the transformation of Learning as a Center of Expertise for the Group
- Consult with the Deputy Executive Director on an ongoing basis regarding team learning systems and needs
- Partner with analysts to measure the impact of learning on business success, as well as to identify performance trends as an input to future learning efforts
- Working knowledge of learning management systems and web delivery tools
- Lead by example, demonstrating Amazon Leadership Principles and reinforcing Amazon culture in remote locations with new team members
- Conducts oneself according to Cigna University’s “simple rules” including Go Direct, Own it, Pitch in, and Think, Then Do
- Build relationships across segments establishing networks to execute HR support strategies
- Maintain an understanding of each HR function and their role in the HR community
- Program manage select courses in the region, which includes oversight of program curation, implementing adjustments to course content, communication with
5
Responsibilities For Curriculum & Learning Manager Resume
- Partner with key business partners to scope learning needs for new initiatives
- Ensure clear communication of the programs for the function, in line with the learning communication strategy
- Support the experimentation, formalisation & spread of methods & tools in the area of collaboration & knowledge sharing
- Design and deliver OD project and change management strategies, processes and interventions that support client’s high performing organization
- Project manage strategies from conception to execution
- Consult with all HR CoPs, CoEs, and Segment HR partners on the integration of broad TWDC HR strategies and their segment needs
- As part of project management, coordinate work efforts with COE and COE partners to deliver on HR support strategies
- Develops and recommends strategic approach for business unit specific learning program(s) and delivers implementation recommendations that support achievement of business goals and strategy.
6
Responsibilities For Learning Manager, Mauritania & Senegal Resume
- Facilitate training classes and workshops that build employee capabilities which align to CSC Company’s strategic planning map
- Develop the approach to Learning and Development, incorporating both the Enterprise and local agenda. Serve as an advocate of the enterprise learning curriculum
- Translate knowledge of Wealth Management within current and emerging environment to identify short, medium and longer-term innovative learning opportunities
- Manage HQ New Employee Orientation and Trail Guide programs by utilizing proven best-practice strategies to ensure efficiency and engagement. Includes overseeing programs’ budgets and training the support teams ongoing. Report on programs’ metrics and effectiveness
- Work with L&D partners, vendors and subject-matter experts (SME’s) as needed to achieve objectives. Build partnerships with L & D colleagues from other geographies, in an effort to collaborate on shared learning needs
7
Responsibilities For Commercial Learning Manager, Hematology Resume
- Obtain certification via Crotonville to deliver select Leadership Experience and Leadership Skill courses
- Corporate training experience
- Proficiency with both Windows and Mac platforms is desirable
- Delivery in support of business and region needs, based on capability, capacity and regional volume
- Build close partnerships with Line of Business Executives to understand imperatives, gain insights into critical talent drivers for the organization, and consult on the appropriate talent development agenda
- Lead and manage a team of learning professionals who consult, develop, curate, and deliver learning solutions for our Capital One Branch associate audience, as well as the Branch support teams within the Line of Business
- Drive the adoption of innovative digital learning solutions, created in-house and through vendor partnerships
8
Responsibilities For Senior Inquiry Learning Manager Resume
- Manage a pipeline of simultaneous learning projects with multiple deliverables and owners, keeping the team on track to deliver high quality products on schedule
- Work very closely with the design team to provide innovative insights and feedback on existing and future learning tools from both observation and client feedback
- Work with other Learning teams across the company, as well as HR partners, to share best practices and gain leverage through efficiencies and shared programs
- Recommend appropriate Change Management solutions to drive adoption and support associates
- Represent learning in broader project efforts, ensuring an early focus on the implementation needs to ensure effective delivery in alignment with project timeline goals
- Stay up-to-date on relevant learning trends, industry benchmarks, and leading edge technology advancements
9
Responsibilities For Senior Learning Manager Support Functions M/F Resume
- Direct, plan, or implement policies, objectives, or activities of Hach’s learning facilitation function to ensure continuing operations, to maximize returns on investments, or to increase productivity
- Identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction
- Ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence
- Bases the direction for learning on a thorough Learning Needs Analysis - Creates and produces an annual Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle
- Partner with operations and HR to develop high performing associate’s to the next step
- Coordinates and co-facilitates all components of New Employee Orientation
- Demonstrated experience with professional development activities such as mentoring colleagues, offering workshops locally or nationally, presenting at conferences, etc.
- Train ambassadors and buddy’s to support new hires learning experiences and gather feedback to improve performance
- Provide development tools for hourly associate’s to increase knowledge
10
Responsibilities For Service Learning Manager Resume
- Program manage select courses in the region, which includes oversight of program curation, implementing adjustments to course content, communication with certified faculty, liaison with learning coordinators in support of program execution and communication with program participants as needed
- Consultant for business partners in the region, to answer questions about Crotonville course offerings and aide in use of Crotonville processes and tools. Feeds business related interests back into the Regional Learning Playbook and participates actively in the development of an innovative learning strategy for the region
- Connect with and share course insights with Crotonville product owners and contribute to the overall course design process to ensure the solutions implemented locally are meeting the region’s needs
- Partner with other Learning Managers across the globe to address training needs and share best practices
- Be familiar with GE Culture and integrate key GE messages (i.e. GE Digital Industrial, PD@GE, GE Beliefs) into delivery and program management
- Mentor, learn and absorb Inovalon’s products and align with corporate sales goals, monitor and improve performance by refining processes, training and coaching seasoned management
- Responsible for releasing all new hires as certified to sell Inovalon’s products once they have successfully completed the training within a 14-day window
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