Licensed Optician Resume Sample
Franco Bergstrom
706 Lueilwitz Cliff,
Los Angeles,
CA
+1 (555) 255 4094
Work Experience
Licensed Optician
10/2016
-
PRESENT
San Francisco, CA
- Measure Patients’ bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices
- Canada Walmart Division: Optical
- Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs
- Custom fits glasses & precisely places prescription in lenses
- Acts as a leader in optical acumen that provides a voice for associates
- Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements
- Attracts new customers
- Explores the needs & priorities of customers by asking open ended questions
Licensed Optician
05/2012
-
09/2016
Dallas, TX
- Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs, consults with Optician as needed
- Assists co-workers with difficult or complex areas of product needs & prescriptions
- Utilizes store tools & adheres to Brand Store Commitments
- Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers’ final selection
- Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary
- Possesses the ability to multi-task, prioritize & manage time with competing priorities
- Commits to delivery date & time, seeks feedback & asks for referrals
- Strives to achieve exceptional results on Brand KPIs & competencies
Education
National University - Redding Campus
2007 - 2012
Bachelor's Degree in Management
Professional Skills
- Maintains the Optical area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment
- Maintains merchandise presentation in the Optical area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise
- Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment
- Receives and stocks merchandise/supplies from distribution centers and suppliers and organizes and maintains the Optical Area by following Company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation
- Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold
- Uses optical skills and experience to educate patients on the best eyecare and eyewear solutions
- Strong customer service skills: communicator, listener & team builder
How to write Licensed Optician Resume
Licensed Optician role is responsible for travel, insurance, optical, purchasing, training, retail, events, customer, ipad, multitasking.
To write great resume for licensed optician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Licensed Optician Resume
The section contact information is important in your licensed optician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Licensed Optician Resume
The section work experience is an essential part of your licensed optician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous licensed optician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular licensed optician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Licensed Optician resume experience can include:
- Playing a critical role in ensuring a patient focused, customer oriented experience
- Informs management of safety opportunities; demonstrates safe work practices
- Operate an automatic lensometer to read and verify the accuracy of the eye glass Rx
- Working with patients to dispense and order eyewear
- Actively studying LensCrafters Quality, Fitting and Adjusting Program
- Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management
Education on a Licensed Optician Resume
Make sure to make education a priority on your licensed optician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your licensed optician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Licensed Optician Resume
When listing skills on your licensed optician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical licensed optician skills:
- Selling skills – ability to use & carry an iPAD/tablet
- Sales skills – ability to use and carry an IPAD / tablet
- Experience in all phases of Optical Dispensing including use of lensometer, frame adjustment, and frame repair
- Possesses a “can do” spirit & strong drive for results; self-motivated with a desire for continual learning & improvement
- Previous customer service & retail experience
- Operate a manual lensometer to read and verify accuracy of eye glass Rx
List of Typical Skills For a Licensed Optician Resume
1
Skills For Licensed Optician Resume
- Fosters Teamwork and collaboration-assist associates with optical questions and problem solving
- In depth understanding of key differentiators and solutions for customers: lenses, frames, services
- Take pride in the work environment, including store cleanliness and presentation
- Perform initial pre-screening tests
- Current Washington Dispensing Optician License
- Maintains proper dress code, including name tag & associate tablet
- Distribute eyeglass Rx orders to approved optical laboratories for processing; upon return verify completed order for accuracy
2
Skills For Licensed Optician Resume
- Always put the customer first, make a connection and engage in their needs
- Able to problem solve and be solution oriented
- Consistent delivery of key performance indicators
- Ensures finished eyewear meets optical standards
- Conducts preliminary tests for the optometric doctor where appropriate
- Pulls insurance authorizations, claims management, and patient education
- Knowledge of current store merchandise assortment and use of Inventory management systems
3
Skills For Licensed Optician Resume
- Comfortable with use of technology to engage patients, customers and associates
- Able to read and understand the refractive components of the eyeglass Rx
- Dexterity to make frame repairs and adjustments including but not limited to: replacing screws in eye wires and temples, insert lens into zyl frames, insert lens into metal and rimless frames, replace nose pads, and assemble a three piece frame mount
- Use progressive lens analyzer to identify brand of progressive lens worn
- Use pupilometers to obtain correct pupillary distance measurements
- Take measurements, fit, adjust, repair & dispense eyeglasses, contact lenses and specialty eyewear
4
Skills For Licensed Optician Resume
- Responsible for the department when the Manager is not available
- Live the Shopko values: Service, Honest, Open, Passionate, Kind, and One
- Presents, celebrates & educates at pick up
- Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control
- Sells on your feet 80%-100% of the time
- Familiarity with POS, computers & calculators
- Embrace new technology & change
5
Skills For Licensed Optician Resume
- Prepares eyeglass order form with attention to all pertinent information required to fabricate the eyeglasses. Tabulate total charges and collect payment from patient
- Frequently monitor status of all working orders to insure prompt delivery and follow-up on orders that are delayed. Keep patient informed of back order situations and give options for expediting the order
- Check patients in to Optometry and vision exam appointment scheduling
- Dispense eyeglasses to patients, make all necessary frame adjustments, instruct patient on use and care of eyeglasses
- Completes a variety of sales and inventory reports, some on a daily basis, others monthly
- Maintain appropriate frames inventory and abide by vendor policies
- Work as a team with fellow Opticians and Optometrists to insure patient satisfaction
- Travel to other centers as needed
- Provide patients with information about lens and frame options as prescribed by the Optometrist to meet their individual visual needs. Discuss advantages of available options and informs patients of the charges for the options as well as the lens and frame charges. Informs patients about their vision benefits and how they are applied to their purchases
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