Load Planner Resume Sample
Deborah Gulgowski
39849 Frederik Place,
Chicago,
IL
+1 (555) 201 0590
Work Experience
Lead Load Planner
07/2016
-
PRESENT
Phoenix, AZ
- Verifies DVCR’s have been received and files paperwork
- Routing functions are completed in accordance with Company standards and procedures including quality standards and safety regulations
- Proactively identify cost savings opportunities for CarMax’s Corporate Logistics
- Formulate prescriptive methodologies to enhance optimization > 90% front and back haul / full loads with CarMax’s Fleet
- St shift 8am - 5pm
- Nd shift 12pm -9pm
- Answering inquiries from customers
Load Planner
11/2009
-
04/2016
Detroit, MI
- Entering, updating and/or tracking of orders and shipments
- Coordination of pickups/deliveries
- Choose low-cost mode and carrier following customer-specific routing instructions and/or routing guides
- Acting as a liaison between Transportation Operations, carriers and customers
- Daily interaction with internal, carrier and customer personnel is required
- Develops Daily and Weekly Load Plans
- Monitors Execution of Load Plans in Operations
- Communicates Plans and Results to Hub and Feeder Operations
- Work experience with ERP systems such as Enterprise One (Oracle) is helpful
Load Planner / Monitor
08/2002
-
07/2009
San Francisco, CA
- Prior roles working for a motor carrier, or as a customer service representative is helpful
- Afternoons: MON-THUR 17:00-01:30, FRI 18:30-03:00
- Nights: SUN 22:00-06:30, TUE-FRI 00:00-08:30
- Responsible for optimizing all pickups and deliveries within an assigned geographic dispatch territory in order to exceed customer service expectations and maximize dray savings
- Drive network equipment balances and efficiencies through proper routing and equipment selections
- Utilize critical thinking and problem resolution to provide innovative solutions for repetitive service challenges within your assigned geographical territory
- Identify opportunities to improve carrier utilization through daily tactical appointment adjustments
Education
Westfield State University
1998 - 2002
Bachelor's Degree in Business Management
Professional Skills
- Professional attitude, strong geographical skills, strong system skills, strong organizational and time management skills
- Strong Communication skills, working between planning colleagues, operations and management
- Strong analytical, oral/written communication, problem solving and basic research skills
- Strong Analytical skills with the ability to work with a team environment with both hourly and management employees
- Strong skills in data entry, MS Office, etc
- Excellent computer skills (Excel, Word, Outlook, Access)
- Proficient with Microsoft Office products including advanced Excel skills
How to write Load Planner Resume
Load Planner role is responsible for training, basic, research, transportation, education, retail, security, shipping, planning, reporting.
To write great resume for load planner job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Load Planner Resume
The section contact information is important in your load planner resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Load Planner Resume
The section work experience is an essential part of your load planner resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous load planner responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular load planner position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Load Planner resume experience can include:
- Technical skills, writing skills, communication skills including leading group meetings, training skills, multi-tasking, and use of problem solving tools
- Good verbal and written communication skills with the ability to read and write in English
- Maximizes CEVA Margin by effectively negotiating with carriers
- Effectively communicating pick-up and delivery information to drivers
- Basic computer skills required in outlook/excel
- Using available scorecards and reporting, review the metrics for the planning session and validate that all metrics are within tolerances and targets
Education on a Load Planner Resume
Make sure to make education a priority on your load planner resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your load planner experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Load Planner Resume
When listing skills on your load planner resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical load planner skills:
- Good troubleshooting and analytics skills, with the ability to interpret metrics into potential areas of opportunities
- Intermediate to Advanced Microsoft Office Skills (Word, Excel, Access, and Outlook)
- Two years' relevant experience, TL Brokerage experience desired
- Identify when the consolidation mode would benefit C.H. Robinson’s customer and work with other offices to sell the conversion to consolidation
- Two years' relevant logistics experience, TL Brokerage experience desired
- Strong knowledge of Transportation Planning and Supply Chain process flows and SOP's
List of Typical Experience For a Load Planner Resume
1
Experience For Lead Load Planner Resume
- Review new orders requiring a hold status prior to the automated planning session (flow, apparel, cross dock)
- Review new orders requiring a hold status prior to the automated planning session (flow, apparel, crossdock)
- Review orders for bad delivery dates. Adjust in the system as required prior to the routing session
- Consolidate shippable orders for truckload and air freight shipments
- Be knowledgeable of DOT standards regarding Truckload Operation procedures (Hours of Service, General Loading/Unloading practices, claims handling)
- Track loads from plan time to delivery while providing communication with customer service throughout transit
- Assist with load tracking when needed
2
Experience For PDX Load Planner Resume
- Geographical routing makes sense with no excessive amount of empty miles
- Work closely with Account Management and carrier management to identify innovative operational solutions for our customers
- Cube orders to maximize truckload capabilities to reduce freight expenses and to meet customers’ expectations
- Secure truckload freight utilizing service centers, salespeople and partner companies, Direct Shippers, 3PL’s/freight brokers and internet and email resources
- Locate trucks for truckload freight utilizing Roadrunner Temperature Control independent contractors, Roadrunner Temperature Control partner companies, carriers, and freight brokers
3
Experience For Load Planner / Monitor Resume
- Plan and maintain customer freight levels to line up with inbound trucks for be optimization of driver miles and customer on time delivery.
- Gather, review and maintain files of carrier, shipper, and broker documents
- Complete Spot Contracts as required
- Dispatch loads to drivers, load, pickup and delivery information and additional requirements when necessary
- Resolve conflicts between shippers and drivers (detention, lumpers, layovers, reconsignments)
- Understand and explain Roadrunner Temperature Control independent contractor lease agreement
- Reduction of total transportation costs
- Train other employees on various TMS functions
- Manage and discuss various reports with customer
4
Experience For Load Planner Resume
- Utilize equipment software to control and monitor trailer pool allocation and utilization. Work with Equipment Control, Sales and Customer Service to manage this process
- Communicate high volume lanes specific to destination with fellow Load Planners and Customer Service Reps to keep network balanced
- Monitor assigned power units for driver load confirmations. React accordingly with follow-up or re-plans to protect on-time service
- Fulfill fleet routings and special requests. Support fleet operations in service and retention efforts
- Control and minimize deadhead. Offer both short-term and long-term solutions
- Sources capacity for CEVA Brokerage Loads and ensures that all of CEVA’s service requirements are met by providing accurate, clear information to the carrier
5
Experience For Lead Load Planner Resume
- Negotiates as needed in order to secure loads that benefit CEVA’s Fleet
- Demonstrate Industry understanding of TL Capacity and Rates. Continually refreshing knowledge using CEVA’s load history and industry changes and available tools
- Be knowledgeable of DOT standards regarding Truckload Operation procedures (Hours of Service, General Loading/Unloading practices, claims handling,
- Manage carrier performance by providing carrier(s) periodic performance feedback and facilitating annual carrier reviews for key facilities
- Identify, Qualify and Secure new carriers in accordance with CEVA’s carrier policy
- Be available after normal business hours to handle calls, emails and requests for updates
- Actively engage new carriers to on-board and grow carrier base
- Actively post available loads to external load boards such as DAT and ITS
6
Experience For PDX Load Planner Resume
- Work with Master scheduler, freight coordinator and sales to group LTL orders into full loads in the best possible sequence (chronologically and geographically)
- Work closely with the plant shipping team to maintain balance between shipping areas within the plant (carousels vs. racks) and overall inventory compliance to target
- Coordinates the master scheduler and freight coordinator to determine load ahead shipping schedule as required
- Prepare a daily priority shipping schedule that coordinates available inventory and transportation; load dates that meet customer requirements, and plant efficiency as well as daily load out goals
- Forecast regional fright needs to customer service
- Measure key carrier performance metrics including but not limited to on time pick-up/delivery, appointment effectiveness at origin, invoice accuracy, and delivery information compliance
7
Experience For Load Planner / Monitor Resume
- Responsible for all aspects of transportation of controlled freight for AWG and VMC into all DC's for all commodities except produce
- Manage parts issues as they related to outbound loads. Maintain 99% service levels
- Communicate new customer requirements to increase overall Customer Service or reduce COF buckets
- Provide timely and accurate carrier shipment status information
- Expedite critical customer shipments
8
Experience For Load Planner Resume
- Work closely with Customer Service on a daily basis to ensure accuracy and timeliness
- Help work on different analysis projects to increase efficiency throughout the organization
- Work 2nd shift position (2-10 PM shift)
- Check SAP system and compare order counts (order validation) and summarize results to create action plans within source systems, data and process to resolve ongoing issues
- Review the “hold plans" and release orders which are ready to be routed in the current session
- Review orders for excessively high weight, cube or pallet values. Escalate Master Data issues for root cause resolution
- Review orders for bad date values. Adjust in the system as required prior to the routing session and summarize issues to create action plans within source systems, data and process to resolve ongoing issues
- Manually plan orders and loads which are not to be planned via the automated system routing (in accordance with the Regional Centers’ SOP) – “work to floor” early releases, etc
9
Experience For Lead Load Planner Resume
- Validate that the geographical routing makes sense with no excessive amount of empty miles. Ensure acceptable thresholds & routing rules are documented, and followed within the team
- Continually monitor optimization and routing results, and work with various groups to resolve data issues and identify & implement configuration opportunities. Responsible for ensuring
- Effectively negotiate market rates with carriers in order to secure capacity at fair market price
- Provide support in a dynamic team environment
- Review the “hold tables” and release orders which are ready to be routed in the current session
10
Experience For PDX Load Planner Resume
- Review orders for excessively high weight, cube or pallet values. Escalate issues to direct manager for root cause resolution
- Plan orders and loads in accordance with the Regional Centers SOP. Some details involved with these processes are
- Deliveries and pick-ups are sequenced in a logical manner
- Weight and pallets per truck load are maximized wherever possible
- Store deliveries are integrated with vendor backhauls (pick up from vendor(s) on route back to DC) wherever possible. Any deadhead loads (non-integrated vendor pickups) are tendered to deliver to the cheapest available carrier
List of Typical Skills For a Load Planner Resume
1
Skills For Lead Load Planner Resume
- Coordinates with sales/warehouse/plant to ensure that customer needs are being met by effective planning of assets and personnel
- Strong ability to work with external groups to resolve issues and inefficient processes, benefiting overall Supply Chain
- Identify opportunities to provide consolidation services to existing C.H. Robinson customers
- Utilize technology, analytics, and creative thinking to optimize, route, and plan consolidation freight in a dynamic environment of supply and demand
- Manage the execution of consolidation shipments, providing updates to customers, vendors, and internal stakeholders
- Truck dispatch/planning/distribution experience required
- Professional work experience
2
Skills For PDX Load Planner Resume
- Experience with Freight Pay
- 1 – 3 years’ experience in a supply chain or retail organization
- Prioritize, works well under pressure and can handle tight time constraints
- Experience in a Transport environment
- Strong ability to communicate clearly and concisely on the telephone, through e-mail, and in person
- Self-motivated problem-solver with strong desire to meet customer needs
3
Skills For Load Planner / Monitor Resume
- Demonstrates ability to manage multiple tasks in a fast-paced environment with a high attention to detail
- Preparing and/or coordinating information for internal use and distribution
- Manufacturing capacity planning of units and dollars
- Willing to work in both an office and warehouse environment
- Working knowledge of DOT regulations
- Understanding of Transportation Operations and Supply Chain Management
- Understanding of profit and loss documentation
4
Skills For Load Planner Resume
- Dispatching functions to prepaid and collect carriers to ensure all parties are in line with pick-ups scheduled
- Perform load scheduling for select COLLECT customers, including working with customer’s carriers and scheduling tools
- Plan orders to meet customer’s loading requirements while maximizing cube and creating internal loading efficiencies
- Assist in the development of carrier commitments through the sourcing process and ongoing operational results requiring adjustments to site carrier plans
- Focus on minimizing pushing orders and layover trucks
- General knowledge of carriers, market rates, logistics and shipping modes. Including 53' dry van, reefer, flatbed, intermodal and expedite
- Develop and maintain relationships with direct shippers and 3PL’s. Including timely rate quoting and status updates
- Make decisions on freight pricing, load pay, and profit margin using market conditions and Roadrunner Temperature Control goals as guidelines
5
Skills For Lead Load Planner Resume
- Assist Customer Relations with creating action plans on struggling accounts
- Build and assign, and secure daily transportation (loads) moving from multiple origins according to site carrier plans and business unit requirements
- Procure spot capacity and negotiated pricing to cover peak shipping requirements as needed
- Focal point for inquiries for carriers, customer service, plant sites and other internal clients regarding status, capacity, and shipping issues
- Initiate with Load Planning Manager continuing performance issues or capacity needs
- Communicate any customer special requirements to the Distribution floor for use during loading
- Capable of working with operators to solve production and service issues
- Identify complex move opportunities such as truckload multi-stops and pooling moves
- Preparation of reports using Microsoft Word or Microsoft Excel
6
Skills For PDX Load Planner Resume
- Support claims to ensure processing coincides with company’s objectives and are in accordance to applicable laws
- Proficient in the use of personal computer, including basic Microsoft Office Applications
- Plan and optimize shipments into loads using Penske’s Transportation Management System
- Second shift; and flexibility with scheduling required
- Analyze reports and participate in proactive team efforts to insure departmental and company goals are being met
- Provide leadership to others through example and sharing of knowledge
- Resolution of shipping issues
7
Skills For Load Planner / Monitor Resume
- Review planning metrics for assigned area with management for continuous improvement
- Utilize TMS system to manage carriers, rates and on boarding activities
- Efficiently manages work queue for all open shipping requirements and keeps current TMS/late ship report
- After hours coverage is required on a rotating basis,
- Over time is occasionally needed during busy season, or as conditions warrant
- Input information via internet, manual forms and other means to obtain routing or carrier assignment for customer loads whether prepaid or collect
8
Skills For Load Planner Resume
- Receive approval before deadhead and out-of-route over 125 miles
- Coordinate & expedite requests, time-specific pickups and deliveries and other special requests
- Daily interaction with internal and customer personnel is required
- Schedule appointments for pick-up and delivery activities
- Monitor carrier performance, and resolve transportation problems in an expeditious and professional manner
- Identify, assign, and monitor a carrier base for customer's orders via truckload (TL), intermodal/rail and less than truckload (LTL) modes
9
Skills For Lead Load Planner Resume
- Consult with and/or co-ordinate with contacts inside and outside the organization
- Has a strong understanding of local and North American geography, an understanding of transport modes and is a creative problem solver who can work independently
- Strong proficiency with Microsoft Office (Excel, Word and PowerPoint)
- PLog or CITT nice to have
- Negotiate under difficult circumstances both internally and externally
10
Skills For PDX Load Planner Resume
- Knowledge of our industry
- Work with a number of different groups on a wide area of projects and objectives
- Work quickly and efficiently to address issues
- Use technology, analytical, and creative thinking to optimize, route and plan the commingling of multiple shippers’ freight in a dynamic environment of supply and demand
- Strong knowledge of Warehouse Management systems and Microsoft Office software
- Develop mutually beneficial relationships to manage customer accounts
- Develop mutually beneficial relationships with C.H. Robinson offices and external service providers who help execute daily operations
- Take customer orders and tender service orders to vendors
- Deliver timely updates to customers, vendors, and internal stakeholders
List of Typical Responsibilities For a Load Planner Resume
1
Responsibilities For Lead Load Planner Resume
- Follow up on customer (retail/warehouse/replenishment) inquiries – answering those in priority sequence
- Communication with external Sales team to improve freight density within planning region
- Truck route planning
- Maintain an organized log of all correspondence via email, voicemail, and other methods used by the customer or co-worker
- Assess freight mix in your responsible area by using DLV and Network Balance, two software tools. Discuss both freight and capacity needs with Customer Service Reps and Fleet Managers. As our network changes, proactively communicate with all parties involved to provide the best utilization option for each power unit
2
Responsibilities For PDX Load Planner Resume
- Any specialty mode (rail or road) and equipment (trailer type) have been utilized to capacity; long combination vehicles, alt domiciles carriers, highway program carriers
- No orders are left in “un-routed”/“unplanned” status
- Ensure that all rush orders, insider product orders, direct to store orders, specialty programs are planned with priority, with the internal/external customer’s needs in mind
- Loads which generated a planning error message in the system (infeasible loads)
- Participate in regular solution quality meetings with the regional planning team to review issues log and make recommendations to the corrective action required
- Identify & review exceptions with direct manager
- Delivery performance improvement
3
Responsibilities For Load Planner / Monitor Resume
- Identify cost savings ideas
- Provide instruction from supervisor and relay to team
- Interact with customer in a professional manner
- Examples Of This Could Be
- Develop relationships with internal C.H. Robinson Sales teams, Account Managers, Operations teams, and external service providers
- Respond to transportation issues, develop solutions, and identify areas for process improvement
- Make carrier selections,
- Complete forecast sheet
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