Manager, QA Resume Sample
Augustus Rohan
43219 Tierra Motorway,
Phoenix,
AZ
+1 (555) 539 8444
Work Experience
Manager, QA
01/2018
-
PRESENT
Chicago, IL
- Develop, monitor, and implement quality control procedures and policies according to corporate standards to ensure that raw materials meet the production requirements and products satisfy customer expectations and achieve superior reliability. Supervise and monitor ISO related activities to ensure obtain of certification and maintain the quality assurance system in the Company
- In case of customer complaints, lead trouble shootings and report to Operation manager and negotiate customer directly
- Own responsibility for EB Japan 17 sites quality management
- Networking and collaboration work with University and General Contractors R&D, industry association to lead standardization or revision of standard in construction field
- Managing to foster human resources and development of manpower based on technical education program
- Own responsibility for RC code 1 Product stewardship and code 5 Process safety in TDC
- Contribute new/improved product development by supporting R&D team activity
Manager, QA Engineering
04/2012
-
09/2017
Boston, MA
- Contribute Biz. strategy (ex. purchasing/supplier strategy) by competitor’s product analysis
- Manage the manufacturing related QA operations of the ADD Site in Wiesbaden
- Manage day-to-day activities of the QE Lab, including budgeting, goal setting, and work-scope scheduling
- Provide support to Design Engineering and Production/Manufacturing Operations
- Perform technical analysis and write reports as required. Ensure accuracy and timeliness of reporting to internal and external customers
- Develop test schedules and take appropriate measure to meet those schedules
- Establish and execute strategic plans to support growth objectives of the business
Manager QA RTC
11/2005
-
01/2012
Los Angeles, CA
- Make and execute “Make-Buy” decisions for testing and failure analysis services, manage external labs
- Develop, groom, train and manage talent- provide coaching and mentoring and build a strong performing team
- Collaborate with other ITT businesses and industry groups in leveraging resources, lessons learned and establishing R&D/Technology development plans
- Ensure group adherence to budget
- Recruit, hire, train, appraise, and coach management-level team members
- Establish department goals, performance standards, and appropriate measurements
- Recommend measures to reduce or eliminate industrial accidents and health hazards
- Provide a safe work environment through personal actions. Develop and monitor facility safety program. Oversee activities of safety committee and provide monthly reports. Identify any safety concerns, as well as cost saving opportunities. Respond to safety emergencies, including spills, leaks, breakage and injuries
- Promote an open door policy and team environment
Education
Waynesburg University
1999 - 2004
Bachelor's Degree in Computer Science
Professional Skills
- Communication, leadership skills, and experience in effectively engaging with both Business and IT
- Strong communication skills that can move seamlessly between engineering, product, marketing teams
- Strong programming skills in Python, or comparable language
- Strong programming skills in C#, or comparable language
- Demonstrated experience in the planning, design, execution, and reporting of functional tests using appropriate testing tools and techniques
- Demonstrates a strong ability to collaborate across functions, driving performance, team building and shaping a strategy
- Demonstrated experience working with engineering tools
How to write Manager, QA Resume
Manager, QA role is responsible for leadership, interpersonal, programming, automation, marketing, training, integration, database, mac, procurement.
To write great resume for manager, qa job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, QA Resume
The section contact information is important in your manager, qa resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, QA Resume
The section work experience is an essential part of your manager, qa resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, qa responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, qa position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, QA resume experience can include:
- Strong organizational skills, solid interpersonal skills
- Solid PC skills including Outlook, Word and Excel
- Strong people and coaching skills
- Experience with QA/UAT testing, in particular, validating user flows (happy/unhappy path)
- Experience working in Quality Assurance with an additional 3 years of experience managing Quality Assurance Teams
- Experience working in Quality Assurance with an additional 5 years of experience managing Quality Assurance Teams in an Agile environment
Education on a Manager, QA Resume
Make sure to make education a priority on your manager, qa resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, qa experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, QA Resume
When listing skills on your manager, qa resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, qa skills:
- Able to effectively communicate in English: speaking, listening, reading and writing
- Experience working in Quality Assurance with an additional 3 years of experience managing Quality Assurance Teams in an Agile environment
- Demonstrates a strong ability to diagnose, troubleshoot, and communicate complaint incidents
- Contribute in a global matrix organisation effectively
- Contribute in a global matrix organization effectively
- Deep familiarity with Quality Assurance best practices, processes, tools and required skills
List of Typical Experience For a Manager, QA Resume
1
Experience For Manager, QA Engineering Resume
- Solid experience in driving teams to organization goals
- Strong manufacturing/plant experience ideally in European locations
- Ensure facility USDA program is managed effectively
- Directly applicable experience in designing with, processing, manufacturing or failure analysis of materials used in connector applications
- Experience with performance metrics and tracking using best in class tools (New Relic, App Dynamics, or similar)
- Experience using wearable fitness devices and apps (e.g. Garmin Vivofit, Jawbone Up, etc.)
- Successful track record of delivering results in complex projects and programs; proven leader of direct reports as well as of matrix teams
- Strong understanding of Test Driven Development and Continuous Integration
2
Experience For Manager QA Resume
- Strong Problem solving and ability to debug technical issues and document the same
- Manage batch release activities according to schedule and priorities
- Experience in release and or project management required
- Experience in information systems operations environment in systems analysis or development required
- Lead batch review and validation team
- QA Management experience
3
Experience For Manager QA RTC Resume
- Excellent verbal and written communications are critical
- Proven communicator of both tactical and strategic programs
- Hands-on technical leadership and people management experience (preferably in software engineering or application development)
- Experience with developing QA automation processes and tools
- Working knowledge of food testing protocols, methodologies and microbiological issues in food
- Unyielding passion for technology, gaming and progress
- Exciting work environment for further professional development
- Understanding of ISO 13485 and/or ISO 9001 requirements
4
Experience For Associate Manager, QA Product Quality Resume
- Training Manager for the department
- Working knowledge of computer applications (Word, Excel, Access, TrackWise, SAP etc.)
- Support the business during internal and external audits, including responding to any findings
- English knowledge - Upper intermediate writing, reading and communicating orally in general terms and in professional language
- In systems integration testing, software testing, software engineering or application systems development required
- Work with National Training Manager to facilitate warehouse based training programs
5
Experience For Asst Manager, QA Resume
- Deep understanding of how to best apply automated and also manual testing
- Hold product handling and storage issues (including those at 3rd party warehouses)
- High stress levels in addressing significant regulatory issues and working with tight deadlines
- Awareness of emerging trends in software engineering
- Exposure to modern software testing practices including but not restricted to Test Automation, Test First, TDD, ATDD and BDD
- Knowledge of quality systems – GMPs, HACCP, auditing, and specification writing
- Familiarity with front-end development standards, including HTML, CSS and JavaScript (Ajax) from a testing perspective
- Familiarity with Content Management Systems, trouble-ticketing system, performance (data) tooling and preferably localization technology
- Review and approve/concur on documentation pertaining to Quality and Manufacturing Systems and processes
6
Experience For Manager QA Validation Resume
- Advise the appropriate company management regarding the capabilities and impact of Systems Integration Testing
- Perform integration testing including
- Develop and monitor the facility sanitation program (including AIB)
- Work with Sales and Customer Service to secure customer forecast information to efficiently manage zoning at the facility
- Passion for transforming human health through digital products
- Expertise with the following tools: Atlassian product ecosystem (Jira, Bamboo, Stash/Bitbucket, Structure, Fisheye), Spirateam—nice to have
7
Experience For Assoc Manager QA Validation Compliance Resume
- Act as company consultant for problems, and provide initial support to solving those problems related to company products
- Qualify sales leads, answer inquiries and maintain accurate records of activities using approved CRM software
- Investigates in-plant quality incidents (foreign material, nonconforming product)
- Execute plant-scheduled and Corporate-initiated exercises including requests for mock recalls
- Resource management. Allocate staffing to projects as needed and placement of resources for the best fit for the project and the resource
- Participates in setting strategic direction of internal products and services
- Evaluate test tools and technologies and make recommendations for increasing organizational efficiency through adoption
- Performs hands on software testing activities on a project team, in addition to management responsibilities
- Lead a team of manual and automation QA Engineers focused on testing WWE’s Digital Products (across multiple locations and geographies)
8
Experience For Manager, QA-clinical CMO Oversight Resume
- Record with gaining test efficiency from automation, regression, performance, non-functional realms
- Lead, mentor and facilitate problem solving and quality improvement process
- Cooperation with technology development international teams using SCRUM methodology
- Decrease the hardening time to release products
- Become successful in a highly matrixed organization: Specifically, influencing individuals with no direct control to achieve results
- Proactive approach to planning, organization capabilities, and problem resolution
- Monitor, analyze, and control variables (e.g., operating costs, labor utilization)
- Prepare analyses and provide input to Site Management for use in strategy setting
9
Experience For Associate Manager QA Validation Resume
- Manage and coordinate analytical method transfer from Product Development and R&D to the manufacturing site
- Serve as a technical consultant to the manufacturing community
- Oversee training/development/growth of the dept
- Act in a fiscally responsible way while providing a high level of customer service
- Flexible and self-learning
- To review and approve standard operating procedures (SOP)
- Balance large dynamic imprecisely defined workload in a rapidly changing situation with limited resources amid time pressure and schedule conflicts
- Support Company Performance Management Program (PMP)
10
Experience For Manager QA, ADC China Affiliate Resume
- Train Hazardous Material Team
- Develop, administer and monitor the facility hold program
- Develop, administer and monitor daily cycle count program
- Develop and maintain calibration program for tools and equipment’s
- Demonstrated track record of successful execution of User Acceptance Testing of integrated hardware/software device with > 20 participants and testing stakeholders
- Write clear and timely technical reports, summaries and project related correspondence in English
- Present metrics to identify future adjustments that can be implemented to increase efficiency or reduce cost of quality
- In depth knowledge of current Russian Regulatory requirements
- Knowledge of EU requirements
List of Typical Skills For a Manager, QA Resume
1
Skills For Manager, QA Engineering Resume
- Communicating unilaterally – and effectively – with other departments
- Synthetic skills (ability to formulate sound and information- based proposal for decision making)
- Analytical skills (ability to review and understand extensive regulatory documentation)
- Training or certification in areas of FSMA, HACCP, Good Manufacturing Practices (GMP’s), and food facility sanitation desired
- Managing expectations and delivering work on-time in the most effective manner
- Dynamic personality with experience achieving challenging objectives and maintaining high standards in a demanding environment
- Experience in manual testing(systems, integration, end-to-end flow, User acceptance testing) including bug/issue resolution
- Experience with testing applications running on Windows OS
- Department level management skill including budget, personnel review, scheduling and other administrative tasks
2
Skills For Manager QA Resume
- Engage with Quality Assurance Engineers to understand HOW they test, and provide guidance, mentoring, and training on how to be a more effective and efficient
- Experience designing and implementing comprehensive test automation
- Experience leading QA teams both off-shore and local, contribute towards release planning
- Solid understanding of Distributed application infrastructure
- Experience building libraries of test suites, test cases, and test plans based on vague or incomplete software requirements
3
Skills For Manager QA RTC Resume
- Experience with testing SOAP/REST and other XML-based Web Services
- Strong understanding of, project management and product management principles and methodologies
- Willingness and experience mentoring other engineers or program managers
- Knowledge of general manufacturing processes and electrical connector industry experience
- Experience writing automated tests in Selenium or comparable tool
4
Skills For Associate Manager, QA Product Quality Resume
- Provide Quality support for planning and execution of validation/qualification activities
- Experience in managing within a Group Life & Disability Operation area
- Be ready to adapt to the changing priorities
- Experience testing API’s
- Develop plans to accomplish System Integration Testing employ available resources with maximum effectiveness
- Mobile and web testing experience
5
Skills For Asst Manager, QA Resume
- Takes necessary steps (prioritization, mentoring, and assistance) to enable the teams to be a high value, cross-functional, autonomous unit
- Relevant experience in the pharmaceutical industry and a BS or BA
- Experience in a test management role, preferably within Payments domain
- Agile Scrum experience and/or Certification
- Experience with VersionOne, Jira, or other Agile Lifecycle Management (ALM) or SDLC tools and applications
6
Skills For Manager QA Validation Resume
- Experience with DLA or other regulatory agencies
- Experience managing teams of automated testers for web applications using Selenium Webdriver or a comparable tool
- Experience managing and working with distributed team members
- Solid understanding of HTML, CSS and XML
- Well-rounded SDLC skill set across Project Management, Business Analysis, and Testing
- Excellent understanding of the Software Development Lifecycle (SDLC)
- Five years’ pharmaceutical experience
- Experience with mobile devices (Android, iOS, Windows) and app installation. Preferably, also Amazon devices such as Fire tablets or Fire TV
7
Skills For Assoc Manager QA Validation Compliance Resume
- Experienced in application systems analysis, design and programming activities
- Experience with web services, including RESTful services
- Experience managing QA for SAP, salesforce.com, ecommerce projects
- Strong Partnership & linkage with PD, Marketing, and Operations on new product commercialization, Product Quality improvement & enabler programs
- Experience with MS Office software, presentation software and project management software
- Work in a Quality Assurance function with managerial experience (Applicable to manager)
- Experience with Microservices or Service Oriented Architecture
- Five years of management experience in managing a materials testing and/or failure analysis lab
- Practical clinical manufacturing/packaging environment experience - required
8
Skills For Manager, QA-clinical CMO Oversight Resume
- Experienced with AS/400 and Microsoft Office, including Word and Excel, and E-Mail (Lotus Notes)
- Good understanding of GMP’s within a global environment - required
- Practical experience in a QA role in the pharmaceutical industry – required
- Demonstrated knowledge of analytical method development
- Experienced user of Microsoft Office software: Word, Excel, and PowerPoint
9
Skills For Associate Manager QA Validation Resume
- Demonstrated Leadership
- Strong centrifugal product knowledge required
- Approve process validation protocols and reports for Mfg. processes
- Experience leading teams of up to 10
- Experience with Bluetooth wireless devices
- Effective communication and high level presentations (internally and externally)
10
Skills For Manager QA, ADC China Affiliate Resume
- Proven ability to direct resources, plan project activity, execute timelines, and monitor financial budgets
- Perform process validation activities related to BioMarin’s biologic/small-molecule Drug Substance and Drug Products, specifically in the CMO environment
- Experience in quality assurance and/or regulatory affairs field in a highly regulated environment
- Experience in regulatory affairs in local or foreign company
- Skilled PC user of office applications (Word, Excel, Power Point)
- To review and approve Analytical Method Validation Protocol & Reports
- Proven ability to build and develop teams
- Proven comprehension of technical information and regulatory expectations
- Extensive experience with Quick Test Pro (required)
List of Typical Responsibilities For a Manager, QA Resume
1
Responsibilities For Manager, QA Engineering Resume
- Apply working knowledge of Professional, Consultative, and Strategic Selling skills to maintain existing business, develop incremental business in existing accounts, and conduct cold calls to develop new accounts
- Experience with Windows OS, Mac OS, various internet browsers, HTML, CSS and Flash
- Solid familiarity with the digital environment and in-depth knowledge of QA strategies and methodologies
- An ability to prioritize work to meet client deadlines, both independently and with other team members
- Very good knowledge of testing frameworks and tools
2
Responsibilities For Manager QA Resume
- Experience with CI frameworks and source code control tools
- Proven track record in the internet industry, preferably as a hands-on online/web (junior) product or project manager for international websites
- Working with a smart, creative and talented team using the latest technologies
- Executing web site and mobile testing per defined requirements
- Remaining flexible in a dynamic environment
- Fluent in setting up VMs, testing on-premises and/or cloud security products, analyzing logs to troubleshoot
- Constantly looking for ways to improve existing QA process and use emerging technologies
- Manage quality/test challenges at the team level providing guidance, training, technical support and where necessary mentoring individuals
- Provide insight and support in the development, implementation and ongoing tracking of appropriate Quality performance KPI’s
3
Responsibilities For Manager QA RTC Resume
- Actively contributes and participates in all Agile ceremonies such as iteration planning, story grooming, daily standups, and retrospective meetings
- Provide leadership support to the testing team ensuring team cohesion through regular team meetings, 1:1s
- Serve as escalation point for issues; resolves conflicts involving scheduling, resources, or QA/Technical issues
- Develop & create new documentation needed for any new or existing commercialization process
- Responsible for ensuring quality support of all project and process related activities within the EPD Drug Product Development
- Participates in Program grooming to understand initiatives, technical features, and business features and groom them into a testable state
- Work with the Scrum and System Teams ensuring adherence to defined standards
- Proficiency in Microsoft Office applications, including: Excel, Outlook, Word, and PowerPoint
4
Responsibilities For Associate Manager, QA Product Quality Resume
- To prepare and review Corporate Quality Assurance departmental standard operating procedures (SOP)
- Leads alternate source projects aimed at ensuring continuity of supply and cost savings as identified by CSCS
- Participate in site and/or building audits
- Oversees quality aspects of special batches and new product launches
- Facilitate and drive key Quality programs, internal and external audit requirements, manage the North American Quality Manual, and lead assigned Quality strategic initiatives for the network
5
Responsibilities For Asst Manager, QA Resume
- Provide direction & support to plant and corporate Quality and project teams
- Manage product formula, special batch, temp note and deviation approval for the business
- Oversee and improve quality aspects of special batches and new product launches by complying with PF commercialization process. Drives food safety/quality risk assessments, participation in planning/execution and reviewing required samples and data, determining proper specifications and ensuring execution of specifications
- Guide New Product trials by establishing Process Baselines, Quality attributes desirable ranges/targets and ensure Process compliance and sustainability
- Leads investigation of in-plant quality incidents (foreign material, food safety and quality nonconforming product) and consumer complaints, identifying root causes and facilitating corrective action with plant teams
- Cross-train in other QA tasks to function as back-up to QA team members
- Engage with both Corporate IT and IOPS IT to ensure IT processes and procedures meet Regeneron’s Quality System requirements
6
Responsibilities For Manager QA Validation Resume
- Drives a continuous Quality and Compliance mindset within the MPU to ensure compliance with cGMP’s and GSK Quality Management Systems as well as Regulatory Intelligence
- Provides input into the relevant quality systems areas including: change control; training; documentation management; quality procedures, standards and policies; self-inspections; quality system reporting; and other related areas
- Responsible for the monitoring of FPG’s deviation, CAPA and CC system for on-time closure. Holds routine follow-up meetings and escalates issues to Sr. Management. Performs QA review/approval of these, as needed
- Willing to play QA engineer role to make sure the remote teams are provided with enough details on a daily basis
- Takes appropriate actions to create and maintain a working environment aligned with J&J’s CREDO
- Communicate the state of testing and risk factors to schedules
- Familiarity with any scripting language and typical QA automation infrastructure
- Preferabaly education in Lean/Six Sima tools (e.g. Green Belt)
- Sense of ownership towards product quality
7
Responsibilities For Assoc Manager QA Validation Compliance Resume
- Flexibility to work with remote teams across different time zones
- Plan and maintain the extensive lab infrastructure used by QA and Dev teams
- Familiarity with Linux based systems configuration
- Play well with others! Be a great teammate and help us maintain our positive culture
- Be motivated, detail-oriented, have the ability to thrive in a team environment
- Mentor, guide, and coach other QA team members in order to make sure they are successful individually and as a team in an Agile environment
- Identify resource gaps and deliver corrective plan as needed
- Train and develop the capabilities of the integration test team
- Investigate, specify and manage implementation and maintenance of System Integration Test systems
8
Responsibilities For Manager, QA-clinical CMO Oversight Resume
- Team of 10-15 employees and contractors
- Provide quality oversight of operations including; review and approval of documentation and change requests, batch record review, deviation/CAPA management, product changeover, and lot release
- Provide status reports, including relevant metrics, to department and site management; actively managing to department and site goals and objectives
- Ensure adherence to company policies/procedures, regulatory licenses, applicable Quality and Technical agreements, industry standards, and GMP regulations
- Represent Quality Operations in internal/external audits and regulatory inspections
- Provide day to day support to the Scrum & System Teams
- Interacts with internal customers frequently
- Drive for quality, ensure Quality is built in from the start via establishing acceptance criteria, defining quality gates, staying abreast if new and emerging technologies and working with Senior Management to define and maintain a strategy
9
Responsibilities For Associate Manager QA Validation Resume
- Assist in the provision of solutions for problem prevention through regular analysis of metrics to identify and assist in the implementation of improvements to defined processes and procedures
- Help drive continuous improvement including modifications to policies and procedures
- Jenkins, GitHub, Nexus, Chef, Ansible, Hygieia
- Horton Works, Spark, Storm, Kafka, Rabbit, Oracle
- Grow and manage a team that is composed of both on-shore and off-shore resources
10
Responsibilities For Manager QA, ADC China Affiliate Resume
- Provide team and staff with guidance on risk management and escalation procedures for defects and other quality issues
- Assist in implementation of the audit process to ensure project compliance with QA standards and overall deliverable quality
- Drive critical Quality projects across multiple sites across various countries; ensure subsystems are connected and cross-system dependencies are optimized/leveraged
- Develop policies, processes and procedures that harmonize the quality system across the network; define clear governance rules to remove redundancy and drive desired outcomes. Collaborate with partners (QA, Manufacturing) in global and area roles outside of the EU team to drive broader network efficiency
- Define and implement a network scorecard to ensure clear communication of milestones and progress. Establish and maintain Quality System communications and branding that enable awareness across EU sites and supporting partners to objectives, activities, and outcomes
- Create and maintain robust linkage between QA Systems and Regulatory Intelligence/Knowledge Management
- Lead the collection, verification and improvement of Quality metrics used in management review in partnership with senior leadership
- Travel up to 35% across Europe and to other global AbbVie locations as required
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