Manager, Quality Assurance Resume Sample
Hubert Herzog
476 Cassandra Falls,
Los Angeles,
CA
+1 (555) 258 9191
Work Experience
Manager, Quality Assurance
09/2016
-
PRESENT
Los Angeles, CA
- People & Infrastructure Capability Management
- Implements new test procedure, test equipment’s by proper investigations and validating alternate proposals and recommendations
- Ensure Compliances and drive Continuous Improvement
- Others as Risk Management
- Progressive QA leadership/management experience, involving people resources, hardware, software, and services experience
- Certification by the American Society for Quality (ASQ) as a Certified Quality
- Experience with quality improvement tools and techniques (i.e.: Lean, Six Sigma, SPC, FMEA, PPAP, APQP)
- Demonstrated leadership, project management, facilitation and problem-solving skills
- Relevant experience and a MS
Manager Quality Assurance
02/2011
-
03/2016
Houston, TX
- Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
- Effective communication and influencing skills, with the ability to negotiate with, challenge and influence stakeholders at all levels
- Strong organisational abilities, with the ability to deal with a number of competing priorities
- Confidence to challenge old ways of working to benefit the business
- Participate in the development of TransUnion’s continuous integration, continuous deployment and automated testing strategies
- Passion for building great application products and ability to support large scale distributed systems
- A deep commitment to continuously learning new skills and a strong interest in cutting edge technology
- Previous leadership experience with a proven ability to train, grow, attract and retain top talent as well as nurture and manage team members’ career growth
Manager Quality Assurance TPU
05/2006
-
11/2010
Los Angeles, CA
- A creative mind-set coupled with a desire bring in a fresh perspective and find new solutions to interesting and complex technology problems
- A commitment to team works and a track record of success in building strong relationships
- Previous experience and appreciation for working in matrixed, multinational organizations
- A relentless focus on continuous Improvement and implementing organizational, process or technology enhancements
- IT engineering management experience and a background in quality engineering
- Strong expertise in Java, .Net and/or Ab Initio with experience in Linux, Algorithms and Databases
- Deep knowledge of technology and strong interest in product trends, especially the latest developments in open source and big data
Education
Fairleigh Dickinson University - Metropolitan Campus
2002 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Excellent analytical skills and problem solving skills as well as system skills
- Proven leadership skills – team building, collaborating, presentation skills, strategic and innovative thinker, and self-starter
- Excellent written and verbal communication skills, with a proven track record of working effectively with Development Engineering and other project disciplines
- Hands on testing experience with data conversion projects, strong SQL skills and HR applications experience is an asset
- Strong communication skills, interpersonal influencing, management and leadership skills
- Excellent written and oral communication skills (including presentation and team facilitation), and interpersonal skills required
- Excellent interpersonal skills and team building skills, ability to work with virtual teams
How to write Manager, Quality Assurance Resume
Manager, Quality Assurance role is responsible for leadership, interpersonal, analytical, organizational, technical, testing, planning, business, analysis, computer.
To write great resume for manager, quality assurance job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Quality Assurance Resume
The section contact information is important in your manager, quality assurance resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Quality Assurance Resume
The section work experience is an essential part of your manager, quality assurance resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, quality assurance responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, quality assurance position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Quality Assurance resume experience can include:
- Excellent English communication skills (written and spoken), French communication skills are a strong asset
- Strong interpersonal skills with ability to communicate and work effectively across organisation
- Excellent knowledge of GMP’s and regulations. Demonstrated critical thinking, decision making and analytical skills
- Skills in planning, organization, leading matrix teams and ability to apply technical skills in ambiguous situations
- Excellent communication and persuasion skills to be a strong advocate for quality
- Excellent problem solving and decision making skills – including Six Sigma experience desired
Education on a Manager, Quality Assurance Resume
Make sure to make education a priority on your manager, quality assurance resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, quality assurance experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Quality Assurance Resume
When listing skills on your manager, quality assurance resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, quality assurance skills:
- Excellent communication skills (both oral and written) and effective listening skills
- Demonstrate strong interpersonal communications skills along with excellent verbal and written communications capabilities
- Excellent leadership skills with ability to effectively direct the company's quality assurance/release planning
- Excellent interpersonal skills and professional skills
- International experience, including leading or participating in global projects Project Management experience and skills highly desirable
- Demonstrated teaching / coaching abilities and excellent communication skills
List of Typical Experience For a Manager, Quality Assurance Resume
1
Experience For Manager Quality Assurance Resume
- Excellent verbal (including presentation) and written communication skills, especially technical report writing
- Thorough understanding of Good Laboratory Practices and Good Manufacturing Practices, which includes Good Documentation Practices
- Strong people management skills, with a track record of hiring and growing talented QA Engineers
- Good numerical skills and an understanding of statistics
- Strong problem solving skills through an individual and/or collaborative approach
- Independent self-starter with proven analysis planning, leadership, and project management skills
2
Experience For Manager, Quality Assurance & Compliance Resume
- Good verbal and written communication skills is necessary
- In a similar organization (core clearing, capital markets, or trading.), or demonstrated effective experience if less than 3 years
- Experience in leading & mentoring a team through effective delegation, training & conflict management
- Coach team members to develop individual skills and build team capacity for securing new partnerships and supporting existing partnerships
- Demonstrated experience and technical understanding of development, manufacturing and quality assurance processes for life science research products
- Management experience leading either Quality Assurance teams or Engineering teams with a strong focus on quality
- Prior experience leading a team of QA testers, insuring deliverables of the team members are met in a timely manner
3
Experience For Manager Quality Assurance TPU Resume
- Lead testing team to effectively support multiple development groups
- Experience in design validation and generation of associated protocols gained either from in house testing
- Through decision making skills and ability to apply risk based approach
- Supervisory skills, including the ability to plan, organize, coordinate, direct and control the activities of the assigned organization
- Prior experience in a similar resort setting
- Strong experience leading teams through constant change
4
Experience For Assistant Manager, Quality Assurance Resume
- A sense of urgency and the ability to effectively solve complex problems and come up with quick and creative solutions
- Evaluate the effectiveness and efficiency of QA methods and procedures used and undertake improvement projects to improve QA effectiveness and efficiency
- Effectively coach and lead
- Be a strong leader, with at least 2 years significant people management experience
- Experience in Wealth Management. Experience related to Portfolio Management Platforms would be beneficial
- Leadership skills with ability to impact and influence individuals and teams
- Leadership behaviors (be positive, be accountable, be results driven, be an excellent Manager of Self and Others) and experience
- Develops and executes organizational and operational policies that affect one or more groups by utilizing technical/professional knowledge and skills.
5
Experience For Manager, Quality Assurance Engineering Resume
- Drives Design Validation and non-product software validation
- Advanced analysis skills and techniques
- Intermediate to advanced skills in Microsoft Office Suite (Word, Excel, PP)
- Working knowledge of quality systems, Quality by Design, validation principles, engineering design, DOE, and statistical process control fundamentals
- Working knowledge, prior training or able to learn requirements of ISO 13485 and 21 CFR Part 820 and 21 CFR Part 4
- Setting up manual execution schedules based on priority and full utilization of resources
6
Experience For Manager, Quality Assurance Projects Resume
- Monitoring the effectiveness of the Corrective Action Plans implemented by the Ops teams to include a root cause solution
- Understanding and previous experience of Prodika and Sharepoint data base management is desired
- Training experience is preferable
- Assisting in the review and development of validation documentation
- Ensuring effective participation of the Quality Assurance (Bioprocessing) team in production and other site meetings
- Engineering Graduate with at least 20 years of industrial experience in the Quality function
- Solid working knowledge of quality assurance, food manufacturing, packaging, processing and distribution
7
Experience For Project Manager Quality Assurance Resume
- Manage testing resources across concurrent projects with varying complexities and competing priorities
- Has experience hiring, retaining and developing QA engineers and developers in test
- Experience with assisting or managing QA audits and inspections as well as interfacing with clients and regulatory agencies
- Extensive experience planning, implementing and directing manual test strategies
- Experience and passion for building great teams, mentoring, and coaching staff
- Hands on technical experience in developing and delivering QA automation testing
- Experienced in all phases of testing and in estimating testing efforts
8
Experience For Manager, Quality Assurance Loan Management Resume
- Experience creating test plans, creating test cases, executing test cases and test scripts
- Expertise with SIP,H323 and strong networking knowledge is required. . In-depth understanding of media testing is required
- Demonstrated competency providing leadership to onsite and remote staff, forecasting team demand, and establishing quantitative measures for success
- Experience in establishing and managing Quality Assurance structure and programs in a manufacturing environment
- Strong understanding of WCAG 2.0 AA guidelines and ADA testing tools (NVDA & WAVE plugin), evolving standards, structure, and flow
- Demonstrate passion for improving teaching and learning in schools
- Extensive knowledge and experience with Client billing, mediation, credits and invoicing
- Experience auditing and qualifying outside vendors and CMOs
9
Experience For Manager Quality Assurance Audit ERA Resume
- Experience building and maintaining test automation frameworks
- Experience applying DevOps and Continuous Integration concepts, including automated test orchestration with tools like Jenkins
- Experience executing and delivering strategies in a highly dynamic environment
- Experience building test frameworks for creating applications on various platforms
- Experience in CQI (continuous quality improvement), problem solving, lean manufacturing principles, and project management
- Experience leading QA teams through various SDLC projects, including agile, waterfall, and iterative methodologies
- Experience leading and working with distributed team members is also required
- Strong computer and keyboarding abilities with knowledge of Microsoft Office including Word, Excel, Outlook
- Review and approve process validations, including equipment, cleaning, and computer systems
10
Experience For Program Manager, / Quality Assurance Resume
- Experience explaining and implementing delivery methodologies in global settings
- Experience with HP Testing suite of testing tools
- Experience working with and managing vendors at a project level
- Industry experience, including at least three years of hands-on testing and two years as a manager of managers
- Significant GMP experience working in a Quality Assurance, GMP manufacturing or R&D pharmaceutical environment
- Experience in welding, coating and supplier quality matters would be beneficial
List of Typical Skills For a Manager, Quality Assurance Resume
1
Skills For Manager Quality Assurance Resume
- All of the following are required: Strong customer focus and proven customer service skills
- Experience in software and/or program testing and demonstrated leadership skills
- Strong organizational skills and can prioritize workload to meet deadlines
- Excellent communication skills and a demonstrated ability to manage a team of professionals
- Verbal and written communication (presentation skills, walkthroughs) with ability to effectively communicate complex issues
2
Skills For Manager, Quality Assurance & Compliance Resume
- Demonstrated skills in planning and managing a QA function, and working a time-critical environment
- Highly developed planning/organizing/prioritizing skills
- Communicates clearly and concisely using effective interpersonal and influencing skills both verbally and in writing
- Strong problem-solving skills using Critical Thinking techniques
- Demonstrated ability to apply critical thinking skills to coding policy interpretation and implementation
- Good writing and interpersonal communication skills
- Excellent interpersonal communication, project management, and problem solving skills
3
Skills For Manager Quality Assurance TPU Resume
- Excellent computer skills, including proficiency in Excel and the ability to manage data sets obtained from various data sources
- Deep knowledge of GMP’s and regulations. Demonstrated decision making skills
- Excellent analytical, collaboration, listening, verbal and written communication skills
- Strong problem identification, analytical skills, and problem solving
- Good interpersonal and rapport building skills
- Good communication skills to negotiate and agree between areas to improve the process
4
Skills For Assistant Manager, Quality Assurance Resume
- Self-motivated, enthusiastic team player with proven clear and succinct written and verbal communication skills
- Strong operational, problem solving and management skills
- Good analytical skills and ability to troubleshoot through logical reasoning
- Communication: excellent interpersonal and oral and written communication skills with all levels of employees
- Effectively prioritize and manage multiple project workloads
- Excellent interpersonal skills with the ability to communicate at various levels of the organization
5
Skills For Manager, Quality Assurance Engineering Resume
- Strong analytical skills and ability to estimate QA work efforts
- Develops and manages employee skills assessment process; forecasts skill and employee needs based on project plans
- Excellent combination of analytical and technical skills
- Develops and implements a successful vision/strategy, through strong leadership skills
- Demonstrated experience delivering on key business objectives, dealing with competing demands and balancing the customers all whilst managing a team
- Experience managing, administrating, providing input into document management systems, experience with Veeva Vault is highly desirable
- Prior experience working in production/manufacturing operations
- Experience in Manual and automated testing in a software development environment, coupled with 3+ years' experience leading others
6
Skills For Manager, Quality Assurance Projects Resume
- Related pharmaceutical industry experience, including firsthand experience of managing GxP procedure creation, management, and lifecycle
- Prior QA experience in packaging/labeling is desirable
- Demonstrates strong strategic thinking, planning and execution ability
- Thorough understanding of Good Laboratory Practices and Good Manufacturing Practice
- Build a team from identification of skills required through to onboarding and mentoring of successful candidates
- Formal education of manufacturing and product knowledge (prior experience, internal/external development programs, on-the-job training
- Experience with FDA Quality System Regulations, current Good Manufacturing Practices, ISO 13485, and European Medical Device Directives
- Proven experience in meeting deadlines
7
Skills For Project Manager Quality Assurance Resume
- Basic computer skills, including Microsoft Word and Excel
- Proficient communication skills in regard to performance, coaching, disciplinary
- Strong experience in planning, organization and project management
- Ensure inspection department is staffed and performing effectively and efficiently to meet production requirements
- Audits raw data in accordance with Good Manufacturing Practices (cGMP), Good Laboratory Practices (GLP) and Code of Federal Regulations (CFR) guidelines
8
Skills For Manager, Quality Assurance Loan Management Resume
- Quality Engineering or Quality Assurance experience or related work experience
- Understand West Monroe Partner’s business, apply knowledge and critical thinking skills in day-to-day problems and solutions
- Listen actively and communicate effectively with others both orally and in writing
- Solid knowledge of SQL; experience working with Perl, JavaScript and XML
- Managed care experience or experience with regulatory or accrediting body requirements (i.e., NCQA, URAC, EQRO, and CMS) is required
- Experience in electronics or electromechanical assembly, or manufacturing experience
- Prior experience as a SQF Practitioner and FSMA Qualified Individual for a food manufacturing facility
- Prior management/leadership experience, specifically for QA software testing teams
- Operations experience is required, preference for food manufacturing experience
9
Skills For Manager Quality Assurance Audit ERA Resume
- Excellent knowledge of Good Manufacturing Practice for aseptic pharmaceutical manufacture as described in current FDA & EMEA regulations
- Demonstrate knowledge in resource management, forecasting, estimation and task prioritization
- Collaborate with small and focused agile teams to improve and expand the testing skills of our agile team members
- Ensure a seamless and satisfying internal and external customer experience through effective quality control
- Experience in working with production support to verify, validated and resolve production issues
10
Skills For Program Manager, / Quality Assurance Resume
- Related experience and/or training; or equivalent combination of education and experience
- Food and beverage experience, 3+ years manufacturing experience
- Prior Quality Engineering experience in the automotive industry
- Sound knowledge of Good Manufacturing Practice and Good Distribution Practice
- Demonstrated ability to multitask, prioritize and keep up with a fast-paced environment
List of Typical Responsibilities For a Manager, Quality Assurance Resume
1
Responsibilities For Manager Quality Assurance Resume
- Design, implement and maintain risk management and risk assessment programs such as Quality Assurance / Quality Control (QA/QC) key control test plans, Quality Monitoring scorecards and protocols, and Manager’s Handbook
- Support operating business’s resolution of internal and external Auditor’s findings including GAML, OSFI, FCO, LCM, FCAC and all others as necessary
- Lead and manage staff assigned to the engagement; manage all key milestones including reporting to IAS management and key stakeholders; review audit work for sufficient coverage and adherence to Internal Audit standards; provide performance feedback to the assigned staff.
- Strong project management and organizational skills; ability to juggle multiple projects concurrently
- Proven experience managing external testing and vendor contracts
- Communicates effectively, verbally and in writing, with all internal and external clients
- Demonstrated experience in automation tools including ALM, UFT, Selenium and Performance Center (LoadRunner) or similar products
- Professional written and oral communications skills, inspirational leader, great coach, and mentor
2
Responsibilities For Manager, Quality Assurance & Compliance Resume
- Professional written and oral communication skills, inspirational leader, great coach and mentor
- Solid understanding of project management methodology and experience in working on large and complex technology projects
- Mentor team members and create opportunities to grow their technical and behavioral skills
- Review, approve and perform investigations, as needed, and provide guidance for CAPA related to non-compliance situations using creative problem-solving skills
- Meet aggressive deadlines efficiently and effectively
- Display professionalism and effectively work with senior management
3
Responsibilities For Manager Quality Assurance TPU Resume
- Work with managers, leads, and senior technical contributors to find innovative ways to test more effectively
- Proven ability to deliver projects on time with excellent quality
- SQL skills, to verify data integrity of systems
- Allocate QA resources, including third party QA consultants, for projects ranging from testing new ecommerce site launches to validating issue resolutions
- Responsible for coordinating training of personnel on Company standards, policies, procedures, and current Good Manufacturing Practices
- Experience with leading and supporting user acceptance testing
- Assists research and development, engineering, etc., in formulating new products or in establishing standards for these products prior to initial production
- Progressive responsibility and experience in systems engineering or testing
4
Responsibilities For Assistant Manager, Quality Assurance Resume
- Experience in the coaching and developing employees to build capabilities
- Solid understanding of quality assurance testing methodology and best practices
- At least eight years of experience in quality assurance/quality engineering, including at least two years in a leadership role
- Experience training and implementation of SPC, HACCP, workflow success, vendor qualification, and customer requirement auditing
- Experience with creating Test strategy and planning
- Experience with estimating testing effort for new projects
5
Responsibilities For Manager, Quality Assurance Engineering Resume
- Responsible for implementing an effective calibration and maintenance program for measuring and test equipment integrity
- Strong working knowledge of ISO 9001, API-Q1, API-6D, API-598, PED and other applicable manufacturing quality standards and regulations
- Experience with Software and Staffing vendors, including SOWs, contracts and renewals
- Demonstrate technical proficiency in testing, troubleshooting and root cause analysis
- Experience in bridging test efforts of leaders across internal and external teams
- Solid understanding of PMLC (project management) methodology
- Strong understanding of the TDBG’s global businesses, their operations, and their key customer and transaction systems is an asset
6
Responsibilities For Manager, Quality Assurance Projects Resume
- Strong understanding of AML disciplines is an asset
- Five years’ experience testing IT applications
- Strong knowledge of Testing tools like ALM
- AIB, FDA, KORE, etc. auditing experience
- Expert knowledge of the India Drug and Pharmaceutical Regulations (Including Schedule M), GMP’s, ISO Standards and validation methods
- Tware project life cycle experience with concentration in testing life cycle
- Proven record of being a successful Quality Assurance leader in a fast paced environment
- 5 – 8 years of experience in Quality Assurance management/supervision in a manufacturing environment
7
Responsibilities For Project Manager Quality Assurance Resume
- Experience with test equipment (vom’s, oscilloscope, x-y plotter, frequency counter/conditioner, ohmmeter) or manual and welding equipment
- Adapt quickly to changing priorities, environment constraints and project deadlines
- Validate both frontend and backend functions including data feed integration throughout ecommerce sites and business systems
- Experience in a food processing plant in Quality Assurance or Production Operations at supervisory level or above
- Experience troubleshooting quality problems at the plant level
8
Responsibilities For Manager, Quality Assurance Loan Management Resume
- Proven ability to develop and implement QA policies and direct work associated with product quality and food safety in a manufacturing environment
- Skilled in managing a portfolio of business issues that cross strategic objectives
- Performs functional software testing on SDI’s SDiExchange and PeopleSoft platforms which provide consolidation of customer and supplier activities
- Experience implementing Test Automation strategies to yield higher team productivity
- Proven track record of delivering quality products
- Solid understanding of SDLC, quality assurance concepts, best practices, and methodology
- Experience in technology mostly focused in application development and/or quality assurance testing
- Experience in controlling áreas and Quality Assurance (essential)
9
Responsibilities For Manager Quality Assurance Audit ERA Resume
- Work experience in professional services (IT and process consulting), project management and quality assurance
- Interfaces with customers regarding quality-related issues at finished goods, raw material and fabricated stages
- Build good working relationships, within the QA department and across the company
- Participate in subcontractor’s certification program (test delegation, control and process validation)
- Significant experience with quality assurance methodology for information technology
10
Responsibilities For Program Manager, / Quality Assurance Resume
- Strong knowledge of MS Office such as Excel, MS Project, and Powerpoint
- Work independently, and with multiple priorities in order to complete several tasks for drug product development and product release
- Relevant Quality experience, preferably some with KBR
- Responsible for annual verification and validation of SQF system requirements
- Ensure effective communication of findings and activities takes place inter-departmentally throughout division
- Proven ability to inspire, guide, support and motivate a team, providing direction and managing performance
- In depth knowledge and experience with GxP/MOH/Notified Body requirements medical device and combination products in major markets around the world
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