Manager Testing Resume Sample
Vallie Gottlieb
6030 Toy Plains,
Los Angeles,
CA
+1 (555) 985 4546
Work Experience
Manager, Testing / QA
12/2015
-
PRESENT
Phoenix, AZ
- Tools and Automation roadmap aligns with project portfolio demand
- The appropriate automation support model is defined, implemented and maintained for various delivery methodologies (i.e. waterfall and automation)
- Resources and skills are upgraded and maintained to meet demand as mandated by the operating environment (i.e. automation)
- Develop, publish and manage LOE’s, schedules and timelines associated with Testing & Deployment activities
- Oversee team in delivery of test planning, preparation and execution activities
- Accountable for all project/release testing (e.g. integration, business acceptance, performance, operability, deployment verification)
- Manage documentation creation, review, sign-off (e.g. strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria, gating), ensure artifacts adhere to standards and audit requirements
- Participate in test case creation, execution to meet timelines, manage/support team in creating reusable test assets for manual/automated test scripts
- Oversee or chair daily defect status calls to ensure prompt, thorough documenting, tracking, testing. report on test planning, execution, defects using metrics
Manager Testing
08/2011
-
08/2015
New York, NY
- Develop, manage operational processes. ensure QA processes tie into technology delivery practices, standards
- Manage intake/demand/schedule, perform risk assessments, communicate/negotiate timelines, budget, staffing, scope, milestones
- Accountable for team's adherence to processes, timely issue notification, escalated risks and issue reviews, contingency plan development, risk resolution, facilitates overall escalation process,
- Implement and ensure team adherence to quality, operational, and service management processes
- Develop, manage departmental plan & budget to ensure funds are used appropriately, comply with budget targets and vendor terms and conditions
- Manage intake and demand, coordinate resources. identify resources across work streams, ensure maximum resource effectiveness
- Participate in test artifact audit reviews
- Manage team in delivery of test planning, preparation and execution activities with respect to test data
Manager, Testing
06/2008
-
04/2011
Houston, TX
- Oversee creation of test data strategies, plans and project documentation using risk analysis methodologies and tools that align with a project's development approach
- Manage documentation creation, review, sign-off (e.g. strategies, plans, schedule, cost estimates, dashboards, etc.), ensure artifacts adhere to standards and audit requirements
- Develop, manage operational processes. ensure test data processes tie into technology delivery practices, standards
- Accountable for team's adherence to processes, timely issue notification, escalated risks and issue reviews, contingency plan development, risk resolution, facilitates overall escalation process
- Build a knowledge foundation of Spectrum Enterprise product offerings and supporting platforms
- Lead Operational testing for new Product and Platform releases, in support of the roadmap, partnering with internal and external team leads
- Create and manage test approaches and test plans
- Manage and report on testing progress through frequent reporting to various levels in the organization
- Versatile technical Testing, Project or Product leader with proven knowledge of enterprise-level cable and telecommunications products, solutions and architectures
Education
Upper Iowa University - Waterloo Center
2003 - 2008
Master's Degree in Management
Professional Skills
- Excellent interpersonal skills with excellent verbal and written communication skills
- Excellent time management, planning, organization, and prioritization skills
- Outstanding communication skills with experience coordinating across multiple groups and running effective meetings
- Experience in end to end process of transaction origination and routing them to TSYS via Visa/Mastercard including strong TS2 Options testing experience
- Proficient PowerPoint skills with experience creating Governance decks for management
- Strong analytical capability and skills (i.e. - database architecture design, business intelligence application configuration, MIS report development, etc
- Excellent communication and negotiations skills, flexibility and adaptability
How to write Manager Testing Resume
Manager Testing role is responsible for leadership, design, architecture, database, technical, producing, testing, java, mainframe, training.
To write great resume for manager testing job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager Testing Resume
The section contact information is important in your manager testing resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager Testing Resume
The section work experience is an essential part of your manager testing resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager testing responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager testing position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager Testing resume experience can include:
- Strong proven experience in Complex Configuration & Release Management implementation
- Excellent stakeholder management skills, and ability to present information back to managers when needed
- Operates as the assigned data owner for the testing books of record, assuring effective data quality management practices are developed and deployed
- Mentor and train team members on technical skills and overall knowledge
- Experience with designing, executing and supporting enterprise-level test approaches and plans
- Experience managing QA engagements using Waterfall, Agile, TDD methodologies
Education on a Manager Testing Resume
Make sure to make education a priority on your manager testing resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager testing experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager Testing Resume
When listing skills on your manager testing resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager testing skills:
- Hands on experience in coordinating and prioritizing multiple testing initiatives and championing test activity optimization across projects
- Manage the assessment of skills within the testing team and talent development
- Working experience in Mainframe technologies such as COBOL, JCL, CICS, VSAM, DB2, FILEAID, SPUFI, TSO/ISPF, IDMS & ADSO etc
- Working experience with UNIX and Windows Server systems
- Manage resource forecasting by validating demand versus capacity/supply, utilizing the Book of Work forecasting tool
- Strength in coordinating and prioritizing multiple testing initiatives and championing test process optimization across projects
List of Typical Experience For a Manager Testing Resume
1
Experience For Manager, Testing / QA Resume
- Establish a monitoring and operational control mechanisms to ensure defects are tracked, prioritized and closed in a timely manner
- Innovate, improvise, adapt and respond with agility and flexibility to changes in status or priority
- Experienced in a distributed complex environment
- Strong business acumen and technology savvy
- Demonstrated ability to inform and influence all levels of management
- Relevant test experience
- Manage multiple projects and experience in stakeholder engagements
2
Experience For Senior Manager, Testing / QA Resume
- Primary interface with business testing effort by resolving ambiguities with requirements, establishing milestone and monitoring / reporting defect resolution
- Manage resources to support cross-portfolio planning, testing and reporting
- Enjoys ongoing learning of new product features, technologies, architecture solutions and team structures
- Leadership role in re-shaping the way UAT is managed through implementation of policies and procedures around functional testing processes
- Establish documentation and program framework (testing approach, test plan, regression library and sign-off)
- Manage the Testing Department
3
Experience For Manager, Testing Resume
- Provide leadership and support to the Testing team
- Three year maintaining data logs
- Ensure partnering organizations have robust plans in place
- Identify and implement training opportunities for team members and TDM tool users
- Act as infrastructure facing TDM owner for ITS and related teams; work closely to maintain relationship between TDM infrastructure and TDM team as data owners
- Strong networking skills; enjoys identifying and working with stakeholders at all levels in the organization; builds strong relationships with partner teams and internal customers
4
Experience For Manager, Testing Services Resume
- Fosters an environment of teamwork, transparency and accountability
- Build and maintain partnerships with Operational and Business leads responsible for defining and executing complex Spectrum Enterprise orders, and gain an understanding of the role each team plays in the Enterprise Order flow
- Design, review and document test approaches, customized to each Platform or Product release
- Provide LOE’s and build schedules for the proposed and approved test plans
- Keep customers and leadership informed of status and progress by means of status reports, reviews and documented highlights
- Build and manage a Testing Center of Excellence (TCoE) responsible for producing comprehensive User Acceptance Testing (UAT) quality control framework and strategy
5
Experience For Senior Manager, Testing Centre of Excellence Resume
- Responsible for on and off shore resource management
- Identify service improvements to improve the quality and efficiencies of the services provided and processes executed
- Strong leadership skills –able to lead change and effectively manage a technical organization, including communication with all audiences at a variety of levels, influencing direction and priority with senior leaders
- Thought leadership on QA and testing tools and practices to increase cost efficiency of execution
- Ensure testing is conducted in a manner that does not impact the production environment (e.g. scheduling of file transmissions, etc.) and in accordance with established information security and information privacy policies and guidelines
6
Experience For CQC Manager Testing Quality Review Resume
- Provide testing estimates and estimate revisions for costs and resources, track financial actuals against provided estimates and provide forecasts to appropriate stakeholders
- Partner with marketing & sales teams to develop internal/external messaging around commercialization of new product introduction & product applications
- Knowledge of data modeling, Asset and Inventory management
- Knowledge of custom software and integration program throughout the full life cycle Arch-design-integration-implementation and support
- Exposed to Hardware and Software integration, firmware, application and telecommunication
- Collaborate with peers and managers
- Develop test processes and equipment that correspond to the customer’s system requirements and field operation conditions
- Develop and Supervise the Qualification and Routine Maintenance plan for the lab equipment’s
- Key stakeholders (e.g. N4 & N5s) within the Business lines supported
7
Experience For Manager, Testing Services Excellence Resume
- QORT COO interface points
- Own product forecasting, product pricing, product contribution margin, product datasheets, product campaigns, product commercialization and product sales training
- Drive innovative solutions by assessing opportunities for strategic partnerships with other businesses, customers or channel partners for inorganic growth
- Own, devise & manage the ATE & AGSE multi generation product plan (MGPP) and products from concept to fully obsolete; design, manufacture & service
- Own key product metrics such as new product introduction (NPI) deliverables, product sales and product cost out
- Responsible for the technical & commercial interface and support between customers and the product line functions
- Allocate resource to projects
- Review weekly Testers' status reports and take necessary actions
8
Experience For Senior Manager, Testing Resume
- Escalate quality issues as required
- Project estimation in support of quality activities
- Enforce the adherence to the company's Quality processes and procedures
- Identify gaps within Sprint's quality processes and tools to ensure minimal defect escape rate
- Review of test strategies, plans and test cases
- Attend meetings in support of projects and provide inputs from the Quality Assurance perspective
9
Experience For IT Technical Manager, Testing Resume
- Partner to identify mitigation plans/options in support of Quality activities
- Single point of contact for all test environment related issues
- Provide governance and oversight of incident, change and release management activities as they affect Sprint's upper test environments
- Monitor and review the progress of environment management activities
- Provide regular status reports to stakeholders
- Specify activities for creation/configuration of physical/logical infrastructure
- Design and implement efficient procedures for the distribution and release of all changes to the appropriate environments
- Test strategy Planning and designing across the core banking applications and interfacing platforms and proactively monitoring its overall progress, resolving issues and initiating corrective action as appropriate
- Ensuring that the end to end delivery of testing is to the appropriate levels of quality, on time and within budget, in accordance with the program plan and program governance arrangements
10
Experience For Senior Product Manager Testing & Calibration Resume
- Liaise with the Analysts and Business testing teams over all aspects of integration and system testing; ensure all fault reports are progressed and re-tested and reported as agreed Defect Management process
- Ensure there is a clear understanding of testing status by using appropriate channels of communications with business stakeholders, project teams and Programme management
- Initiating extra activities and other management interventions wherever gaps in the project are identified or issues arise
- Ensure that estimations for various testing phases are done accurately and robust team structure is put in place
- Manage in-house and vendor resources to deliver projects
- Functional/People manager for the Test Data Management (TDM) team as assigned
List of Typical Skills For a Manager Testing Resume
1
Skills For Manager, Testing / QA Resume
- Works with External partners to augment teams with resources possessing specialized testing skills when necessary
- Testing experience including mainframes testing
- Experience working with Agile methodologies, relational databases, SQL, back end testing, ETL and Big Data testing
- Experience in managing and working with distributed team members
- Relevant experience in Card processing/vendor management testing
- Experience in working in large and geographically dispersed teams including staff in UK
2
Skills For Senior Manager, Testing / QA Resume
- Lead test teams with varying skill levels in the delivery of test planning, test preparation and test execution
- Experience in identifying roadblocks/challenges/ opportunities and implementing successful solutions
- Proven success in managing highly complex, large, strategic initiatives
- Build and maintain good rapport with client teams, on and offshore teams and address all Testing needs on time
- Relevant and hands-on testing experience
- Hands on experience in orchestrating development of resolutions, plans and strategies for operational advancement
- Strong technical knowledge and understanding of front and back end systems and data manipulation in all environments
3
Skills For Manager, Testing Resume
- Strong understanding of automation principles, tools and approach
- Strong knowledge in project financial management, project estimation and reporting
- Five years software testing experience
- Five years experience writing test scripts
- Good knowledge of Core Banking applications
- Good knowledge of testing tools such as Quality Centre, Confluence,
- Strong understanding of software development life cycles (waterfall, iterative, agile, continuous delivery/deployment)
- Deep knowledge and demonstrated application of project management techniques, tools and methodologies
- Experience in pharmaceutical industry is an asset
4
Skills For Manager, Testing Services Resume
- Hands-on experience in a testing, QA, UAT or other relevant testing function
- Experience leading large complex projects working with cross-functional teams and stakeholders
- Experience managing projects through the software development life cycle
- Experience with software and product testing and launch processes
- Experience with mix of Data/ Network/ Telecommunications
- Well-rounded Program/ Product/ Operational leader, with proven knowledge of enterprise-level telecommunications platforms, solutions and workflows
- Autonomous self-starter who can prioritize work to meet required deadlines
- Experience in leading multiple, broad and highly complex teams and/or projects which are diverse in scope (e.g., full line of business, tier 1-4 projects)
- Experience in TDD and BDD
5
Skills For Senior Manager, Testing Centre of Excellence Resume
- Strong knowledge in project financial management and reporting.
- Assessing existing functional test automation frameworks, identifying gaps, and defining the target state capability framework
- Managing complex projects with multiple stakeholders setting up systems and procedures to monitor and control testing delivery
- Monitoring the work allocation across the test teams. Also setting up objectives, doing appraisals and talent management of the direct reports
- Planning and managing the build, delivery and support of in-scope environments
- Producing and maintaining comprehensive documentation of environments and environment management processes
- Bring in thought leadership in Test Data Management and help devise a strategy for implementation of Test Data Management capabilities across the enterprise
- Providing advice to project and operational teams as to the appropriate use of the application environments
- Understand the testing effort by analysing the requirements of projects
6
Skills For CQC Manager Testing Quality Review Resume
- Organize the testing kick-off meeting
- Meets with IT partners to provide regular updates on testing delivery, share accomplishments and obtain feedback on testing services we provide
- Accountable for leading the enterprise level testing transformation initiative with a special focus on
- Conduct end-to-end process analysis and lead workshops or Kaizen sessions, providing leadership and critical thinking
- Provide leadership, direction and coaching to teams while partnering with stakeholders across multiple segments
- Responsible for Testing, ensuring project commitments to the LOB TS teams are met
- Work with QA Management to improve mobile testing practices in support of continuous delivery process and agile delivery testing practices
7
Skills For Manager, Testing Services Excellence Resume
- Keep pace with a rapidly changing environment and constant and ongoing change in consumer technology and related customer expectations
- Knowledge of the market trends in tooling, integration with workflow tools and automated packaging and release management and deployment
- End-to-end environment planning, environment provisioning, execution and governance at program level
- Planview, tracking milestones, Financial Management, Supplier Management and Forecasting
- Leading testing teams on large and complex projects
8
Skills For Senior Manager, Testing Resume
- Provides general supervision and technical guidance to the Testing staff in the analysis, design, testing, and deployment of all Invesco applications
- Oversees ongoing quality improvement processes working with cross-functional teams
- Manage the Discovery, Planning and Execution phases of one or more testing efforts
- Document Defects and Issues found during testing, and partner with owners to drive to resolution
- Embed our Values in everything we do
- NACCMS Business, all TS partners including ITS, TRMIS, Finance, OCIO, BMG, third party vendors (TSYS, NBS, Ingenico, Dream Payment etc.)
- Manage the requirements gathering, analysis and design phases of engagements
- Deliver data to end users using common desktop programs
- Estimate and obtain management support for the time, resources and budget required to perform the testing
9
Skills For IT Technical Manager, Testing Resume
- Assign task to all Testing Team members and ensure that all of them have sufficient work in the project
- Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
- Plan and drive Adobe Stock's a/b and multivariate testing across multiple channels and business segments
- Plan and drive Adobe Creative Cloud's a/b and multivariate testing across multiple channels and business segments
- Desire for achieving excellence in customer satisfaction, process and product quality and reliability
- Manage the assignment of testing resources to projects to ensure timelines and deliverables are met
- Provide ongoing communications as appropriate to all team members
- Work with OSS Testing Functional Mangers to select/interview candidates and facilitate the offer process
- Manage development and implementation of new testing strategies and directives
10
Skills For Senior Product Manager Testing & Calibration Resume
- Monitors process performance and analyzing variances from performance objectives
- Oversees the reporting, analysis and review of process performance with peers, executives and governance forums
- Accountable for planning continuous improvement initiatives and releases to achieve process objectives and remediate performance gaps
- Accountable for ensuring appropriate return on investment is obtained from process development investments (cost to value)
- Manage business relationships to build knowledge of their business, applications and corresponding IT applications
- Evaluate and introduce mobile testing automation tools to deliver ROI and improve time to market
- Active participation in forums – internal and external – to maintain currency of technical QA and testing knowledge and trends
List of Typical Responsibilities For a Manager Testing Resume
1
Responsibilities For Manager, Testing / QA Resume
- Solid Excel skills for tracking project work per application as well as budget and savings
- Proven experience in handling geographically distributed teams
- Agile QA Experience in a program setting, Data Integration, Data Warehousing, Data Quality, and Data Analysis / Dashboarding capabilities
- Experience in managing the development and implementation of new testing strategies and directives
- Excellent understanding of development and testing practices
- Lead test teams with varying skill levels in the delivery of test planning, test preparation, and test execution
- Experience working on and communicating with fast-paced, dynamic teams
- Prior work as a Testing Leader for a large, global firm or consulting organization
- Excellent understanding of manual and automation testing concepts
2
Responsibilities For Senior Manager, Testing / QA Resume
- Strong knowledge of application testing phases and practices to align test data strategy
- Experience interfacing with middle and senior level management
- Knowledge of/ experience with Order-to-Cash workflows and supporting tools (E.g. Salesforce or similar platform)
- Strong knowledge in BI/ETL testing
- Experience in managing of internal, external, co-located & distributed teams
- Excellent understanding of SQL and RDBMS concepts
3
Responsibilities For Manager, Testing Resume
- Excellent understanding of waterfall and agile methodologies
- Hands on experience with Java, Selenium, Cucumber, Ant, DB2/SQL
- Understanding of complexity of working in a large enterprise in relation to infrastructure, application and data
- Working knowledge with Security, Vulnerability Profiling/Testing and associated tools (Sonatype, SonarCube, Veracode, AppScan)
- Working knowledge with Performance Profiling/Testing and associated tools (Loadtest, JMeter, dynatrace)
4
Responsibilities For Manager, Testing Services Resume
- Identify testing risks within and across projects and provides testing solutions to mitigate the risks
- Readiness to work independently and develop strategic thinking and planning in work plan execution
- Managing data testing projects
- Understands Data mapping/conversion, loading activities, interface programs
- Well versed with the different testing methodologies / techniques/phases and is capable of using the same as per the need of the project
- Own customer targeting and offering positioning strategies by analysing market data trends including: customer segments, market dynamics, competitive intelligence, and customer preferences by spending time in the field with regional sales teams and customers
- Good understanding of end to end SDLC
- Adeptness at providing strong knowledge of QA methodology, best practices and processes
5
Responsibilities For Senior Manager, Testing Centre of Excellence Resume
- Experience in project financial management and reporting
- Have excellent understanding on RDBMS systems such as Oracle, MS SQL Server & DB2
- Understand and communicate testing impact of scope/project change requests to the project management team both from a timeline/cost and a risk perspective
- Train, coach and mentor team-members across different topics: testing (fundamentals, approach, standards), delivery models and etc
- Works with the delivery manager to understand and manage the impact of the testing program on the overall portfolio
- Sound understanding of strategic direction and able to champion alliances to benefit TD
6
Responsibilities For CQC Manager Testing Quality Review Resume
- Well versed in ETL languages, databases, SQL, Unix/AIX, and Shell Scripting
- Have led the projects at a Programme level involving multiple platforms
- Have hands on expertise in SQL queries, data modelling and data flow knowledge
- Knowledge and understanding of Waterfall and Agile/Scrum procedures, processes, and practices
- Understand and communicate the testing impact of scope/project change requests to the project management team both from a timeline/cost and a risk perspective
7
Responsibilities For Manager, Testing Services Excellence Resume
- Well-versed in black box and white box testing techniques
- Up to date on industry trends, tools, testing concepts
- Define and implement TDM strategy in line with overall organizational objectives
- Determine overall metrics, monitor and ensure measurements remain within desired ranges; take corrective action as required
- Act as primary interface with tool owner or tool vendor for any related issues
- Monitor TDM tool features against utilization and determine if new opportunities exist
- Design and implement additional functions as identified or requested by end user teams
- Lead relationships with the project teams, offshore teams, third party vendors/service partners, release teams and client areas as appropriate
8
Responsibilities For Senior Manager, Testing Resume
- Create and support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
- Co-ordinate and allocate testing resources to ensure project/program timelines and deliverables are met
- Create, drive and maintain team's resource strategy
- Design, establish and oversee test infrastructure, test automation framework and test automation standards that are scalable and easy to use across projects/programs
- Contribute to and maintain team’s internal knowledge base and automation tool set and keep current with leading-edge technology trends. Pro-actively seek to make continuous improvements to test coverage, execution and test automation
- Prior experience with 3+ years as a QE tester or developer. Preferably within recent 5 years
- In-depth knowledge of testing industry trends and tools; testing techniques, methodologies and best practices
9
Responsibilities For IT Technical Manager, Testing Resume
- Work with JIRA and Confluence for test case management, defect management, test reporting, and other functions
- Some knowledge of project financial management and reporting
- Superior communication skills (verbal and written); proficiency with producing executive level presentations; comfortable communicating with senior leadership team and large groups of people
- Sound knowledge of software development methodologies and practices and project management life cycle
- Awareness of Capital Markets and financial institution environment
10
Responsibilities For Senior Product Manager Testing & Calibration Resume
- Produces detailed test strategy approaches that align to bank processes and subsequently be accountable for ensuring the output quality from all testing meets the requirements of each applicable Test Strategy within the Programme in line with agreed standards
- Provides direction and leadership on all testing matters within the programme/project including adoption and compliance with Bank-wide change standards whilst also being a strong advocate in the support of improvement principles
- Is accountable for test management (functional and non functional), scheduling, execution and control including resource plans
- Acts both as a key stakeholder, but more importantly, key advisor in the overall delivery of the project/programme of work
- Manages stakeholder relationships with the business, technology and/or third parties including to a senior level across multiple franchises and functions when appropriate
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