Mgr, Product Management Resume Sample
Eliane Walter
4626 Marvin Shoal,
Boston,
MA
+1 (555) 607 8139
Work Experience
Senior Mgr, Product Management
08/2017
-
PRESENT
Boston, MA
- Collaborate with Product Management, User Experience and Product Development across Cox Automotive to ensure our integration roadmap aligns with our client’s needs, corresponds to our internal needs and objectives, are easy to adopt by our teams and are easy for our dealer clients to understand and leverage
- Support the Digital Retailing product roadmap by working with stakeholders to identify and deliver new product features which drive revenue and customer adoption at scale
- Product Strategy, Client Interactions, and Execution are key components to this Sr. Manager position
- Engage with consumers, clients & Cox Automotive sales teams to understand the needs of our audience
- Define, communicate and prioritize business needs with Technology team members to create a shared vision for the product roadmap and our desired product functionality
- Product Management and development, working together with business, and technology teams to design, develop, or enhance existing models and customer experience
- Strong analytical experience working with predictive models, creating user segmentation, extracting insights that drive business decisions
Mgr Product Management
11/2010
-
06/2017
Philadelphia, PA
- Acts as a Subject Matter Expert (SME) of our various products, benefits, exclusions, and systems and assists business areas as needed with related inquiries and interdepartmental training, as well as actively participates in our Benefits Committee
- Identifies and works cross-functional to implement Medicare and MLTC cost savings efforts. Supports auditing and validation efforts to ensure that intended savings are realized. Assist with establishing new processes for key initiatives and auditing once implemented to determine outcomes
- Works cross functionally with the clinical team to ensure compliance and regulatory reporting for the Medicare and MLTC product completed timely. Lends support with analyses and reporting functions
- Handles broad-based complex information across departments with Healthfirst-wide impact
- Be able to interpret and summarize large amounts of data
- Handle multiple projects simultaneously and adjust to changes quickly while meeting all deadlines
- Multi-task and efficiently work in a demanding and fast-paced environment
- Handle high levels of stress and pressure to meet departmental objectives
Asst Mgr, Product Management
09/2003
-
08/2010
Los Angeles, CA
- Business management, including creating strategy across product portfolio, roadmaps, and managing its respective budget/s
- Understanding of Global organization and its associated business units, with a lens towards common-sizing and solution building
- Technical knowledge of API’s, 3rd Party Systems, Legacy Systems (SAP) and integration with modern day SaaS solutions
- Collaboration with development teams to define scope, budget, and transform the existing waterfall processes in Agile Framework
- Develop a deep understanding of the Video Catalog customer
- Participates in the annual Medicare product and benefit implementation, including coordinating closely with both our Ancillary team and Benefits Management team to ensure benefit changes are updated in our/our vendors' systems according to the annual CMS bid/benefit filing
- Ensures accuracy of benefit changes and timely production of all implementations prior to the January 1st "go-live" deadline
- Works with the benefits administration team to review results of internal audits and monitoring to ensure the accuracy of claims adjudication and benefit administration, such as ensuring accurate calculation and tracking of members' mandatory Maximum Out-Of-Pocket (MOOP) spend
Education
Brigham Young University
1997 - 2002
Engineer's Degree in Product Management
Professional Skills
- Strong project management skills: proven track record of executing complicated projects by collaborating with cross-functional teams
- Years of Experience: >15 years Product Manufacturing or Engineering Experience, > 5 years of Management Experience
- Strong Quantitative and Analytical Skills Can break down complex problems using both quantitative and qualitative data
- Strong communication skills: written, verbal and formal presentation
- Proven ability to blend strong process orientation with strong business value/financial results
- People management experience, with success developing strong performers and experience hiring, coaching and growing team members
- Strong project management and influence skills; ability to negotiate and communicate across all levels of the organization
How to write Mgr, Product Management Resume
Mgr, Product Management role is responsible for development, business, retail, finance, training, integration, recruiting, auditing, refining, security.
To write great resume for mgr, product management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Mgr, Product Management Resume
The section contact information is important in your mgr, product management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Mgr, Product Management Resume
The section work experience is an essential part of your mgr, product management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr, product management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr, product management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Mgr, Product Management resume experience can include:
- Outstanding communication skills: written, and verbal
- Strong understanding of, and experience in, successfully managing contact center environments, including supporting technologies
- Hire, retain and grow Product Managers, nurturing the existing skillset and raising the bar for higher standards
- Experience building & managing effective product teams
- Professional experience in product management with approximately 8+ years’ experience
- Communicate with multiple members of the team effectively and interact with
Education on a Mgr, Product Management Resume
Make sure to make education a priority on your mgr, product management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr, product management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Mgr, Product Management Resume
When listing skills on your mgr, product management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical mgr, product management skills:
- Strong coaching and development skills, as well as customer de-escalation skills
- Demonstrated oral and written communication skills, both to various organizations within the company and customers
- Strong presentation skills to get ideas across that are targeted to the audience and delivered with conviction
- Demonstrated skill in motivating & managing teams by creating a vision and devising strategies/tactics in support of the vision
- Demonstrated skill in decision making and problem solving in the absence of complete or accurate data
- Experience with proven results launching and managing Master Data Management or Information Management solutions
List of Typical Experience For a Mgr, Product Management Resume
1
Experience For Senior Mgr, Product Management Resume
- Previous experience in Project Management, Marketing Product Management or Marketing Operations
- Concrete experience leading complex digital products (preferably end-customer facing) applications through multiple lifecycles
- Working experience
- Previous experience in working remotely with disperse teams and with multifunctional resources and/or international organizations
- Self-motivation, entrepreneurial mindset, ability to prioritize and handle multiple tasks in a demanding and multidisciplinary work environment
- Experience/Familiarity with CRM and Marketing automation solutions
- Provides direction and manages priorities within dedicated engineering team for his/her products
- Experience implementing technology in large automated facilities
- Experience in supply chain, logistics or manufacturing for a physical or digital products
2
Experience For Senior Mgr Product Management Resume
- Monitor and make suggestions for improvements to the consumer experience
- Help to build a strong product culture within the organization
- Amazon operations experience
- Proven product manager
- Working knowledge of analysis process of unstructured data i.e. relevant data discovery, extraction, analysis, insight generation and outcome reporting
- Understanding of the interactions between sponsors, affiliates, regulators, creative agencies and related to advertising and promotional materials
- Understanding of the processes around the creation, review, approval, dissemination and withdrawal of promotional materials
3
Experience For Mgr Product Management Resume
- Provide support to areas of the organization including: QA, Support, Professional Services, Marketing, and Sales
- Drive product development across teams (primarily Engineering, Operations, Product Management, Business Development, and Marketing)
- Management, tracking, follow-up, and reporting of all EMEA sensor product opportunities
- Build and managing the team of Product Managers and Field Application Engineers (FAE’s)
- Interact with engineering team to drive high quality product feature implementation
- In software product management, Life Sciences software consulting or comparable role
- Act as a conduit and liaison between customers, service engineering teams and sup
4
Experience For Hdqc Senior Mgr Product Management Resume
- Develops and proliferates BKM’s and knowledge-sharing across product managers
- Provides Project & Program Management capability to drive large engineering projects from Lam India
- Maintain close working relationships with Development and QA leads
- Acts as a subject matter expert regarding Wholesale Voice with internal and external groups
- Partners with finance to drive monthly billing activities
- Provides ad hoc business intelligence and reporting to business leaders on profitability drivers
- Drafts and manages requirements, and other supporting business documentation (such as use cases, possibly M&Ps [methods and procedures],executivesummaries,
- Drive and manage the financial growth of our next generation networking solutions into European customers
- Collaborate with key Product, Sales, Engineering, Access and Operational stakeholders to drive key initiatives and developments
5
Experience For Mgr, Product Management, Platform Resume
- BS Mechanical, Electrical or Computer Engineering
- MS or PHD Mechanical, Electrical or Computer Engineering
- Technical and working knowledge of MPLS/IP VPNs and Internet/Hybrid WANs
- Broad high-level understanding of the wider network, security and UCC market to work with the Product SMEs to determine joined-up value propositions
- Market analysis to identify target application, competitor analysis, Unique Selling Points (USP’s)
6
Experience For Asst Mgr, Product Management Resume
- Responsible for RFQ preparation- business case development, pricing, and contract
- Exercise judgment and discretion of sensitive or confidential matters
- Subject matter expertise – Through industry research, ongoing education and practical experience, become a leading subject matter expert in your product area while building out product(s) that not only achieve market parity but push forward Disney’s reputation as an innovator obsessed with delivering a world-class guest experience
- Lead a matrix team - Experience working in a highly cross functional environment (sales, marketing, engineering, legal, operations, user experience) and driving inter-departmental decisions
- Highly organized – Ability to work on multiple initiatives at a time and flexible work hours (need to interact with teams across the globe)
- Sr. management to drive critical communications
- Work with and experience in coordinating with multi-cultural and cross functional teams in a complex global environment; knowledge of working with diverse cultures in a global business setting
7
Experience For Mgr, Product Management Advanced Systems Resume
- Familiarity with and working knowledge of tools and technology involved in social media data analysis; ability to drive business outcomes through quantitative and qualitative analysis
- Design industry leading products supporting the commercial aspects of life sciences organizations, including, but not limited to, promotional materials and medical information and management applications
- Provide thought leadership through white papers, blog posts, conference presentations, industry group participation, and other forums
- Interact with customers, services, and sales to understand business needs
- Provide market research and competitive analysis
8
Experience For Mgr, Product Management Resume
- Knowledge of the compliance environment and specific US and European regulations related to promotional materials
- Knowledge of Life Sciences content management
- Establishes the team’s culture, and oversees the team’s performance and morale
- Alignment of resources to strategy with R&D and operations in the development of new products to meet current and future customer requirements
- Defines long-term and short-term organizational objectives in alignment with Product and Program Management organization in the US
9
Experience For Senior Mgr, Product Management Resume
- Analyze business cases, analyze and optimize financial impact, create & manage project schedules and handle budgets
- Responsible for product management of information management suite of products
- Build and develop detailed requirements and designs that adhere to a broad client base
- Development of functional and technical designs in collaboration with technical leads
- Collaborate with product owners to develop realistic and achievable product roadmaps
- Enforce adherence and encourage continuous improvement of processes
- Collaborate with delivery teams and collect feedback and deliver product improvements
10
Experience For Senior Mgr Product Management Resume
- Understand client delivery methodology and develop product configuration templates for consumption by delivery teams to enable smooth and rapid client deployments
- Manage risk and issues and make data driven decisions
- Overall responsibility of all product documentation
- Leads in the strategic planning for enhancements to product content, pricing, packaging, and features. Leads in defining product business and functional requirements. Provides product support and documentation and develops product materials
- Conducts feasibility assessments, capability gap analysis what is wanted vs. what is attainable)
- Other dutiesand responsibilitiesas assigned
- Study, learn, and diagnose Amazon fulfillment operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort
List of Typical Skills For a Mgr, Product Management Resume
1
Skills For Senior Mgr, Product Management Resume
- Technical skills to translate business requirements into terms that developers and testers can understand
- Quality of Experience: Previous supervisory responsibilities, Previous experience with capital equipment
- Prior experience in product management & product configuration, preferably with complex capital equipment
- Developing and launching new products or features and preparing sales & marketing materials prior to release
- Responding to and resolving escalated client issues with good judgment and emphasis on customer satisfaction
- Ensuring that the performance of the Small Business Support Department contributes to the company's goals and enhances the customer experience
- Working closely with other teams and departments within Yahoo to facilitate effective inter-departmental communication
- Helping define a world-class customer experience for Softlines, and creating buy-in for this product vision across internal business partners
2
Skills For Senior Mgr Product Management Resume
- Previous experience managing teams working on engineering design, engineering change processes, bills of materials management, and manufacturing
- Experience managing Product/Program management teams including defining the team vision and strategy and setting direction
- Collaborate with the respective engineering / development partners to assist in designing the best product in terms of customer experience
- Solid working knowledge of project management principles to identify blockers or critical paths to success
- Experience in engineering product development projects, preferably across multiple geographies
- Direct operations management experience in a customer contact environment, successfully managing employees
- Product management experience in consumer facing or enterprise software (8+ years)
- Experience working in a dynamic and complex environment
- Design the client and customer experience across all existing and new Speedpay channels to support the product roadmap
3
Skills For Mgr Product Management Resume
- Manage and navigate thru frequent changes and competing priorities
- Experience developing web consumer products and technologies
- Defines product features, prioritization and roadmaps for customer facing online properties and applications
- Experience in semiconductor or solar equipment industry
- Possess a strong business acumen, technical excellence, customer empathy, and the capacity to drive results
- Three to five years’ experience in the telecommunications/broadband markets and specifically with complex technologies such as BSS/OSS solutions
- Previous experience in a B2B support model
- Experience with consultative cross-sell and up-sell contact center environments
4
Skills For Hdqc Senior Mgr Product Management Resume
- Demonstrated expert in product management theory and practice
- Has significant product management experience in a major, customer focused enterprise - ideally Mobile
- Experience in online advertising or web-based technologies as well as outbound (e.g. email) platforms
- BA/BS in Computer Science, Business Administration, related technical field or equivalent practical experience
- Experience in B2B Telecoms
- Healthcare or pharmaceutical industry experience, especially in MDM
- Current Roles & Responsibilities: Configurable/Complex Product Management Experience, Design of Configurable/Complex Products
- Has product management experience in a major, customer focused enterprise
- Has experience in multiple SDLC methodologies
5
Skills For Mgr, Product Management, Platform Resume
- Excellent English -full professional proficiency
- Builds and manages strong Product Management capability at Lam India
- Manages priorities and alignment across multiple products for common features such as Power and Gas Boxes
- Product management or product design experience
- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast paced environment
- Leading team building out product requirements, doing the engineering to deliver on requirements, and running lifecycle marketing to adopt the features
- Reviewing and refining current processes/procedures/tools; identifying new opportunities and developing new methods to improve overall efficiency and quality
6
Skills For Asst Mgr, Product Management Resume
- Supporting employee development through training, formal and informal coaching and performance appraisal
- Supporting recruiting and interviewing as appropriate
- Managing and optimizing personalization performance across sites – ensuring customers receive the right content, at the right time, every time
- Increasing demand across a global marketing team, including key input targets
- Monitoring and administering workload and work schedules to ensure departmental quality and productivity goals are met
7
Skills For Mgr, Product Management Advanced Systems Resume
- Ensuring team is consistently meeting service levels and customer satisfaction requirements in a multi-product service environment
- Working with customer account teams in implementing long term strategic initiatives at the customer
- Identifying dependencies and clearing blockers
- Writing business cases and producing financial models for key strategic projects
- Working knowledge of clinical or regulatory processes, data and content in the Life Sciences industry
- Understanding of the VPN, SD-WAN, Cloud, SDN and NFV market
8
Skills For Mgr, Product Management Resume
- Working knowledge of New Product Introduction / Development processes
- Monitoring team attendance and punctuality in support of department goals
- Fostering team spirit and high employee morale
- Working with other team members on implementation of new products and services, in support of overall department and company objectives
- Supporting department and company projects as required
- Gathering Voice of Customer and provide feedback to technology roadmaps and market plan
- Managing products through initial launch and follow-on releases
- Providing in-depth industry and opportunity analysis
- Defining the success metrics for features or services and track performance
9
Skills For Senior Mgr, Product Management Resume
- Managing the day-to-day personalization operations team (users/trainers of the platform)
- Managing internal/external partner relationships
- Managing all releases from start to finish in an agile environment
- Participating in workshops and presentations with customers to support Sales and determine requirements first-hand
- Planning and execution of go-to-market and launch activities
- Developing product vision and strategy by working backwards from the customer
- Contribute to ongoing E-commerce and mobile product roadmap ensuring mapping out releases and ensuring timely delivery of projects
10
Skills For Senior Mgr Product Management Resume
- Conduct product research and testing including focus groups, CSAT scores, usability testing, surveys and more
- Assist in implementing the product strategy, manage product offerings including value proposition, features, functionality, pricing
- Manage product billing, routing, pricing, cost, and profitability
- Financial budgeting and reporting of Sales and P&L performance
- Responsible for providing all necessary sensor knowledge training for the customer account teams
List of Typical Responsibilities For a Mgr, Product Management Resume
1
Responsibilities For Senior Mgr, Product Management Resume
- Experience in SaaS, Cloud Services, or related fields
- Recommend and implement changes to product design, safety procedures, work methods, and labor standards
- Set clear goals and lead team to achieve those goals
- Write clear documents, and lead project meetings with Sr. Management
- Define and manage roadmap for multiple products
2
Responsibilities For Senior Mgr Product Management Resume
- Manage a team of around 4 Product Managers
- Support deals with any required special requirements to increase our win rates and drive short term growth
- Drive repeatability into any strategies, processes and documentation that help make us successful
- Track the market and key trends and feed it back to your Product Management stakeholders
- Be a trusted advisor on the products and enterprise market
- Qualify bids for bid/no-bid decisions
- Evangelize our services and thought leadership internally and externally
3
Responsibilities For Mgr Product Management Resume
- Understands industry and digital best practices in software product management
- Serves as subject matter expert and customer needs expert for assigned features
- Understands digital best practices in accessibility, usability, requirement writing, agile development, software product management, web analytics and product lifecycle management
- Demonstrated ability to quickly grasp new technology, and complex workflows
- Product development experience
- Experience within the E-commerce and digital space
- Intermediate knowledge of Perl, CGI, HTML, Java technologies
4
Responsibilities For Hdqc Senior Mgr Product Management Resume
- Excited by the opportunity to develop and mature the product management practice in a relatively young and immature organization
- Communicate clearly and effectively and also influence key partners for the program and work effectively with different functional groups, developers, business owners, and senior business leaders
- Demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication
- Post-MBA, or 10+ years’ work experience performing relevant product management job functions
- Relevant product management experience – with at least 3 years of people management experience, preferably experience managing through direct report managers
- Interact with Engineers and Designers on technical topics to identify best possible decisions
5
Responsibilities For Mgr, Product Management, Platform Resume
- Manage multiple projects and requests simultaneously under high pressure and tight deadlines
- Passion for Product Management & Retail Champion Product Management throughout the org, identify areas for process improvement, educate partners on Product Management, continuous learning on Digital, Retail, Product Management, etc
- Data-Driven Decision Maker - Able to define goals and KPI s for all initiatives and measure their success
- Cross-functional collaborator and influencer - Able to use data to influence decisions
- Self-motivated and results-oriented Takes full ownership of product roadmaps to drive both near and long term strategies
6
Responsibilities For Asst Mgr, Product Management Resume
- Manage a team and provide leadership and guidance
- Expert in Microsoft Project, Excel, Word, PowerPoint required
- Product Manager for at least 7 years with relevant network services
- Understand the trends associated with enterprise IT transformation and Cloud
- Clear communicator in English
- Accountable for the gross margin performance of the EMEA business
- Define and execute Marketing and Communication plan for Automotive Sensor business in EMEA in collaboration with Marketing team, including tradeshows, webinars, white papers and market documentations
7
Responsibilities For Mgr, Product Management Advanced Systems Resume
- Scaling the team and technology to support new initiatives and optimize existing businesses through a combination of directly-owned initiatives and cross-org development
- Related industry experience (Cable, Telecommunications, Software/Online Services)
- Product Development Process
- Research and include the voice of the customer in all product design
- Stay up to date on modern design and usability standards
- Create all graphics, videos, presentations, one-pagers, manuals, proposals, etc., that support the sales team
- Gather, analyze and share competitive intelligence and apply to future designs and product suggestions
8
Responsibilities For Mgr, Product Management Resume
- Assist the VP, Product in the execution of Speedpay’s long-term visions and strategies through the initiation of new product
- Identify and implement specific business opportunities (products, services, up-sell/cross-sell) based on knowledge and insight extracted from deep customer, market and industry analysis
- Partner with the rest of the Product team, and Marketing, Operations, Systems, Sales, Project Management, Legal, IT and other functional teams to strengthen the Speedpay product, resulting in new customer acquisition and significantly expand base of loyal customers and clients
- Assist in the coordination and execution of new product channels
- Own special projects as needed
- Interact with Project Sponsors, other Technical Program and Product Managers, and multiple development teams to define and deliver complex cross-functional projects
- Meet with customers, partners, peers and stakeholders to understand requirements, define the scope of work, and build micro-roadmaps aligned with the vision of the digital strategy organization
9
Responsibilities For Senior Mgr, Product Management Resume
- Analyze macro-economic trends, perform competitive analysis, size-up internal capabilities, and build business cases to support the portfolio of initiatives
- Contribute to long-term product roadmap and strategy
- Ensure that Market and Product Requirements are clear and detailed enough to define user “acceptance criteria” to be executed upon by development engineers
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