Operational Risk Analyst Resume Sample
Brendon Kuhn
839 Hermiston Port,
Houston,
TX
+1 (555) 668 0855
Work Experience
Senior Operational Risk Analyst
09/2017
-
PRESENT
Los Angeles, CA
- Development and analysis of risk MI and reporting to Group committees (as appropriate)
- Working collaboratively with the various areas across GHO to identify, mitigate, monitor and report their key risks in a manner which is consistent with Group Policies
- Management of the Group Operational Risk Committee.· Development, implementation and oversight of the Group Operational Risk and Group Outsourcing and Third Party Supplier Policies and Standards
- Implementation and management of the GOR Management software platform
- Assist with data analysis and scenario development to support the Operational Risk Scenario’s required for CCAR
- Assist with review of the line of business policies and procedures, provide guidance to ensure effectiveness, ensure procedures are aligned with Key’s Standard Operational Procedure Guidance
- Manage from identification to completion all account (s) /client transitions from Private Bank to Consumer
- Create management dashboards which include a summary of the Analyst’s evaluation of results
Operational Risk Analyst
11/2012
-
08/2017
San Francisco, CA
- RISK accompanies the Group’s development
- Accompany the Group’s development with a business-minded spirit
- Offer high quality risk management expertise to the Group’s stakeholders
- Assess adequacy of internal controls, documentation, backup/redundancy, and disaster recovery procedures intended to ensure continuing and secure operations
- As needed, participate in disaster recovery effort as technical resource
- Business Group Operational Risk Support – Undertakes assessments of RISK’s exposures/risk events, identifies risks, analyzes and evaluates their potential impact and reviewing the strengths and weaknesses of existing controls
- Work with other business units and IT functions to develop and implement IT Governance framework that meets the Bank’s expectations, and satisfies the BNP Paribas and FFIEC requirements
- Provides guidance, credible challenge, and consultation for management regarding the Bank’s Operational Risk Program
- Assists in embedding operational risk management into Bank of the West’s culture, through interaction with business line management, the development and execution of education and training, and the implementation and support of the Three Lines of Defense risk model
Rohq-frss-operational Risk Analyst
01/2007
-
06/2012
Philadelphia, PA
- Oversees the execution of the operational risk management standards and procedures; developing operational risk management analysis; developing approval procedures and guidelines on operational risk limits by type of product and/or transaction (where appropriate)
- Counsels business unit managers on third party risk management issues
- Experience in Risk Management and/or Regulatory Relations at a financial institution
- Excellent analytical, interpersonal and communication (verbal and written) skills required
- As assigned supports the implementation of TPRMs production system of record (currently RSA Archer) and related systems and programs
- As directed, works with other risk functions to develop and implement controls that mitigate excessive risks. Once the controls are in place, continues to monitor control compliance and the prevalent risk environment
- Design and recommend opportunities for continuous improvement to automation and operation of the program
- Program Management and solutions requirement and designs for TPRM production systems
- Developing, deploying, and communicating data analytics models to support stakeholders and partners within Third Party Risk Management
Education
Cornerstone University
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong written & oral communication skills. Strong analytical, research, investigative and problem solving skills
- Strong analytical, and data processing skills as well as presentation skills (MS Excel, MS Powerpoint)
- Solid analytical and critical thinking skills with demonstrated communication and executive level presentation skills
- Strong analytical skills with experience in developing metrics and reporting
- Very good analytical skills and end user technical skills and a practical approach to applying them
- Strong organization skills with the ability to multitask and prioritize; comfortable when working under pressure and to tight deadlines
- Excellent communication skills (written and oral). Experience articulating complex and sensitive issues to management
How to write Operational Risk Analyst Resume
Operational Risk Analyst role is responsible for analytical, risk, presentation, research, reporting, microsoft, organizational, interpersonal, software, business.
To write great resume for operational risk analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Operational Risk Analyst Resume
The section contact information is important in your operational risk analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Operational Risk Analyst Resume
The section work experience is an essential part of your operational risk analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operational risk analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operational risk analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Operational Risk Analyst resume experience can include:
- Evidence of strong operational risk knowledge and interpretation skills, methodologies, tools and practices and business processes
- Project management experience and skill with proven ability to manage multiple, concurrent projects or programs and operate under limited supervision
- Organization skills – capable of prioritizing, multi-tasking and delivering results in a dynamic, fast paced environment
- Prior experience in writing procedural documents, driving process improvements, experienced in executing change management concepts
- Dynamic self-starter with the ability to work independently demonstrating good organisational, communication and influencing skills
- Strong skills in using Microsoft Office Suite products, including MS Access, Excel, Word & Power Point
Education on an Operational Risk Analyst Resume
Make sure to make education a priority on your operational risk analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operational risk analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Operational Risk Analyst Resume
When listing skills on your operational risk analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical operational risk analyst skills:
- Solid project management and multi-tasking skills with demonstrated ability to manage expectations and deliver results
- Solid knowledge in banking operations, and good inter personal skills
- Strong Organizational skills, adaptability to frequently changing demands, and ability to appropriately prioritize numerous open projects
- Strong organizational and administrative skills with experience in minute taking
- More than four years of financial services experience with strong analytical and communication skills
- Strong interpersonal skills including ability to influence quality and maintain effective and constructive challenge
List of Typical Experience For an Operational Risk Analyst Resume
1
Experience For Senior Operational Risk Analyst Resume
- Hands on Management Reporting experience and Project Management skills are desirable
- Strong organization, communication, and influence skills
- Effective skill using innovative thinking to solve problems and facilitate the decision-making process
- Effective communication with ability to exercise good judgement and tact in dealing with Navy Federal senior management
- Assisting in the production/development of Business, Risk Forum and Board Reports to enable trend analysis, reporting and effective management of Risk
- Banking/Operations professional experience required
- Engages in projects and initiatives contributing to improved efficiency & effectiveness of the RCM program
- Provide effective challenge when reviewing business units risk self-assessments
- Assist in the development of remediation roadmaps and prioritization by considering all aspects/options for risk mitigation
2
Experience For Senior Operational Risk Analyst VP Resume
- Highly Analytical, innovative thinking, paired with a track record of strong tactical execution
- Risk management experience
- Experience in the financial services industry in Operational Risk or from Enterprise Risk Management in general
- Compliance, operational risk, data analytics, audit, or industry-related experience
- Work experience in a professional environment
- Strong knowledge Excel and PowerPoint with the ability to craft board-level presentations
- Demonstrate compliance with all bank regulations applicable to the position
- Experience with Governance Risk Compliance (GRC) systems desired
3
Experience For Senior Operational Risk Analyst, VP Resume
- Conduct analysis on results to identify themes and trending from CBIA evaluations and MCA validations
- Developing, implementing and compiling management level reporting relating to risk assessment and mitigation
- Developing tools and reports for trading desks to manage risks using front office systems
- Developing new reports in response to new requirements and risk reporting capabilities including automation
- Facilitating various risk assessment initiatives including vendor management, end user computing, and information security
- Reporting for internal and external Committees and Boards for all aspects of GRM, including critical monitoring reports
- Setting agendas and preparing meeting materials to support the AML NPA Process
- Working knowledge and understanding of risk-based auditing techniques and methodologies
- Performing quality assurance check for internal operational risk loss data and communicating the quality issues with Risk Managers LI-JG1
4
Experience For Rohq-mbcs-operational Risk Analyst Resume
- Performing quality assurance checks for internal operational risk loss data and communicating the quality issues with Risk Managers LI-JG1
- Overseeing if back-testing of significant operational risk events is performed by the Business and appropriately documented in CitiRisk system and communicated
- Executing risk reporting/analysis/governance processes to precise deadlines
- Analysing and tracking key operational risks metrics and critical issues and actions as it relates to governance, risk and compliance
- Assisting in preparation of dashboards, reports, and presentations for senior management, using PowerPoint, Excel, Microsoft Project, Visio, and other software
5
Experience For Rohq-mbcs-operational Risk Analyst, Manager Resume
- Monitoring significant issues with management and ensuring timely resolution
- Supporting and training the business on Incident Management and the use of the incident system
- Monitoring and challenging business activities to ensure that they are in line with Invesco’s Conduct Risk Policy
- Supporting and challenging departmental/business projects from an operational Risk perspective
- Working knowledge of operational risk methodologies, principles and internal controls
- Working knowledge of operational and regulatory risk controls concepts and practices
- Developing metrics and management reports to provide status of AML NPA Process
- Maintaining AML NPA product inventory
6
Experience For Rohq-frss-operational Risk Analyst Resume
- Supporting project management of the AML NPA Process
- Maintaining BCS SharePoint sites that contain documentation related to the AML NPA Process
- Facilitating the business in the implementation of process and control improvements
- Facilitating Operational Risk Assessments with business functions
- Support the end to end incident management process including: Supporting the business in investigating and documenting incidents
- Analyse the key data that such reports generate, focusing on forward looking emerging operational risks
- As needed, work with the 1LOD to perform root cause on losses, identify action plans and work towards mitigating risks by closing the action plans on time
7
Experience For Operational Risk Analyst, Shanghai Resume
- Analyse and assess Emerging Risks coming from the material legal entity (initially CEP)and share lessons learned across the region and firm
- Support the cycled Ops Risk reviews (planning, tracking the progress, quality assurance of the final result and documentation)
- Prepares scenario analysis reporting for the Operational Risk Committee that is designed by the Operational Risk Manager (Scenario Analysis/Capital Planning)
- Support the business continuity lead in planning and coordinating mission critical Business Continuity/Disaster Recovery plans globally with the business units
- Exposure to collaborating across organizational boundaries and building partnerships across various functions
- Actively participate in key product related steering committees and working groups
- Responsible for quality and timely processing of Outsourcing related tasks
- Assist management in developing both operational controls to bring risks identified in risk assessments, audits, and examinations within acceptable levels
8
Experience For Senior Lead Operational Risk Analyst Resume
- Audits – Manage EMEA audit deliverables by leasing with ISG stakeholders and ensuring appropriate response
- Contingency planning – responsible for ensuring contingency plans are executable, documented and tested
- Generate relevant metrics reports, analyze data, develop and maintain tracking reports for management reporting and escalation
- Updates existing programs per Stakeholder engagement
- Development of business cases and compelling management presentations to show operational, financial and reputation risk to the organization
- Generate fact packs for Senior Management that summarise the key analysis and focus areas arising from key operational risk information
9
Experience For Business Operational Risk Analyst Resume
- Assist in quarterly/periodic reporting for ORM program components
- Improves products or services using best practices and acquired knowledge of internal or external business issues
- Maintain the firm’s resilience and viability before, during, and after an adverse event (e.g. natural or manmade disaster, technological failure)
- Ensure there is a mechanism in place to account for their Citi Private Bank North America staff during an event
- FRM's Manager Research team as part of performing due diligence over the life of an investment
- FRM Managed Account Team on the set up and execution of managed accounts, ensuring implementation of the relevant business risk points
- Facilitate the standardization of the Centralised Controls Test Plan covering global sites
10
Experience For Global Risk & Analysis Group Operational Risk Analyst Resume
- Attend US Retail Banking and US Risk issues management governance forums as required
- Facilitate and support opening of all new issues/Corrective action plans for the NAM Consumer Business Support Unit (CBSU)
- Participate in the due diligence process for new or changing products, services, and endeavors
- Perform OPC control testing, report results, organize regular reviews to set action plans for remediation where relevant
- Contribute to country/regional Internal Control Committee and to Permanent Control Reporting
- Promote operational risk monitoring and control culture
List of Typical Skills For an Operational Risk Analyst Resume
1
Skills For Senior Operational Risk Analyst Resume
- Strong team player with excellent project and analytic skills
- Change Agent - Ability to drive change to business practices by working effectively. Self-starter with the ability to multi-task and prioritize
- Change Agent – ability to drive positive change by working effectively. Self-starter with the ability to multitask ad prioritize
- Strong analytic, planning, and organizational skills
- Excellent practical understanding and experience of operational risk management and framework and with strong commercial awareness
- Proven ability to partner effectively across all levels of the organization and develop positive working relationships
- Excellent communication skills with an ability to manage multiple senior stakeholders in variety of different countries
- Strong interpersonal skills, communication and negotiation
2
Skills For Senior Operational Risk Analyst VP Resume
- Strong controls mind-set and ability to challenge effectively
- Good interpersonal skills, ability to interact with Senior Management. Verbally and in written communications
- Strong Microsoft Office skills (Excel, PowerPoint) and SharePoint
- Planning & organizational skills (to include Project Management)
- Effective skill using innovative thinking to solve problems and facilitate the decisionmaking process
- Experience in establishing and embedding robust and effective risk management
- Proven experience of handling data and creating high quality reliable reports, summaries, graphs or dashboards at various levels
- Effective skill at working with and communicating with all with all levels of employees and management within and outside the organization
- Prior experience building out new teams and processes
3
Skills For Senior Operational Risk Analyst, VP Resume
- Presentation skills and an analytics insights and reporting mindset is an advantage
- Prior experience in collaborating with regulators, auditors, and compliance
- 3 – 5 years of relevant experience in Private Banking, Risk, Compliance or other related experience
- Knowledgeable about Retail and Risk systems infrastructure including key processes, coverage and data flows in order to identify risk effectively
- Sound report writing, presentation and verbal communications skills
- Good understanding of quality verification, validation controls, operational risk and the significance of audit interrogation
- Experience in process design/improvement and technical writing is a strongly desired
- Exceptional MS Excel, MS Word and PowerPoint skills are essential for this role
4
Skills For Rohq-mbcs-operational Risk Analyst Resume
- Effectively can support complex project execution and delivery
- Banking or financial industry knowledge and experience is required
- Experience in developing, tracking, analyzing and reporting on key controls testing
- Experience Identifying, documenting and evaluating risks and controls relating to operations, financial reporting, and compliance processes and objectives
- Functional experience in the following areas: Mortgage Originations, Mortgage Servicing, Retail Banking, Commercial Lending, Treasury, Enterprise Risk
- Experience demonstrating a full understanding of all aspects of implementing and supporting risk management programs
5
Skills For Rohq-mbcs-operational Risk Analyst, Manager Resume
- Payroll controls experience, payroll related accounting reconciliations (accounting entries/proofing/past due
- Experience in identifying, assessing, and implementing against best practices
- Experience of working with customer facing business areas to review, assess and report on potential operational risks
- Experience of working within Operational Risk field (1st or 2nd line) including audit or internal controls, preferably in the financial sector
- Experience of working within/with banking operations / front office
- Experience in Financial Services, preferably in controls or reporting role with a heavy focus on automation and reporting improvements
- Experience in banking, SAS coding, and report creation
- Experience reviewing and understanding policies, procedures and regulations
6
Skills For Rohq-frss-operational Risk Analyst Resume
- Experience of working in a flexible working environment
- Experience of working in a regulated environment and dealing with internal and external audits
- Experience performing business analysis of complex issues (current or emerging) that have impacts across the firm
- Experience working with services providers/vendors and evaluating their performance and/or risks and controls
- Work experience and wide ranging, in-depth knowledge of banking finance, technologies, laws, regulations, company policies and procedures
- Proven ability to develop and present risk management consultation, including carrying out research to support risk positions
- Good knowledge of the CIB businesses, products and processes, in particular but not limited to Corporate Banking and the Credit Process
- Experience implementing Enterprise Risk Management processes
7
Skills For Operational Risk Analyst, Shanghai Resume
- Assist with Metrics reporting/ validation
- Good working knowledge of Citi’s controls processes and policies
- Up to 3 years’ experience in a trading / control environment
- Experience analysing internal audit’s risk findings
- Strong technical knowledge of business intelligence platforms including Tableau and Qlikview
- Strong understanding of risk management processes and internal controls
- Relevant experience (2 - 3 years) in an audit, compliance or operational risk role, in the funds management, finance or banking industries
- Good understanding of the financial services industry and a background in funds management is favorable
8
Skills For Senior Lead Operational Risk Analyst Resume
- Good understanding of at least the key Operational Risk elements of an Enterprise Risk Management Framework
- High attention to detail, excellent problem-solving and analytical abilities
- Previous experience including risk and control self-assessments and scenario analysis
- Co-operate and work well with others adopting an approachable style – Important as we work closely with a large and diverse set of stakeholders
- Demonstrates in depth business/product knowledge and SaaS services outsourcing
- Experience interacting with Suppliers’ management teams
- Relevant experience in risk identification, assessment, monitoring, and remediation
- Some experience in a business facing role
9
Skills For Business Operational Risk Analyst Resume
- Build and maintain strong working business relationships at all levels
- Compliance or audit experience is also highly valued
- Experience and knowledge of operational risk frameworks, policies, systems and processes
- Interest and/or experience in the Operational Risk Management
- Advanced VBA and BI tool skill
- Solid remediation and mitigation strategies
- Previous work experience or knowledge in Finance Operations, Risk management or Audit
10
Skills For Global Risk & Analysis Group Operational Risk Analyst Resume
- Work experience in one or more domains of operational risk, such as IT, information security, process optimisation, fraud management
- Experience in a Risk background, up to AVP level
- Experience in operational risk management, internal audit, bank operations, or related field
- Experience in one or more financial industry risk, control, and governance disciplines (e.g., operational risk, audit, compliance, etc)
- Experienced with Excel, Word, PowerPoint and project related software package
- Strong technical knowledge of data anlysis concepts, languages and tools – Python, R advantageous
- Good grasp of Control environment
- Experience with operational risk and controls in a Retail Bank environment
List of Typical Responsibilities For an Operational Risk Analyst Resume
1
Responsibilities For Senior Operational Risk Analyst Resume
- Designs testing procedures for execution on location, remotely or through analytics in accordance with folio/policy, and in collaboration with stakeholder SMEs - obtaining their confirmation
- Defines and drafts the business specifications for samples to be used in remote tests or the fully automated analytic review for fulfillment by team Business Information Analysts or by partnering with other technical teams (e.g. Business Intelligence Solutions)
- ACG CAP Validation – Suggest, review and validate corrective actions implemented, and liaise with appropriate groups to ensure timely closure
- Engage and communicate effectively with internal customers at all levels, in order to conduct reviews, undertake challenge, deliver changes and provide reports
- Experience of managing and analysing large datasets
2
Responsibilities For Senior Operational Risk Analyst VP Resume
- Experience in risk reporting and Management of Risk Registers
- Proven track record of implementing operational risk tools in a financial services environment
- Build strong relation with other Control Functions, Ops Risk Managers and Business Coverage Team
- Perform global core and generic MSS controls, to help maintain a strong control environment for the business
- Review and validate various exceptions and policy breach reports, use the results to escalate potential trends of violations to senior management
- Coordinating risk mitigation initiatives as a project manager or a business analyst
- Conducting risk and control self-assessments, an integral part of the Firm’s overall operational risk framework
3
Responsibilities For Senior Operational Risk Analyst, VP Resume
- Working knowledge and understanding of riskbased auditing techniques and methodologies
- Coordinating the internal review and assessment of regulatory requirements of relevance to operational risk
- Assist with reviewing and maintaining key data, MI and performance indicators for documentation
- Analyze, measure performance, monitor trends, and define limits according for Corporate Banking OpRisk exposures in accordance to Risk Appetite
- Assist in the ongoing oversight Santander’s Corporate Banking Operational Risk (OR) Framework in support of the first line of defense
- Assist business and country partners with key questions, follow ups and actions following publication
- Independently managing relationships with onshore clients and colleagues
4
Responsibilities For Rohq-mbcs-operational Risk Analyst Resume
- Thrive in an evolving and dynamic environment
- Manage the execution of the RCSA program, ensuring adherence to assessment timelines and compliance with the Bank’s methodology
- Assists in integrating the results of scenarios into the operational loss forecast
- Leads the development and delivery of scenario analysis training
- Lead role in developing enhancements to the process
- Conduct and lead working groups among MCA Champions and their nominees to collect user feedback and proposed MCA Program updates
- Coordinate project deliverables for Infrastructure Risk initiatives, focusing on information security
- Facilitate monitoring and supervision of access related controls and escalation of potential issues
- Monitor Gap Disposition tool and ensure BAOs are closing out TPM Action items
5
Responsibilities For Rohq-mbcs-operational Risk Analyst, Manager Resume
- Maintain current knowledge of new applicable laws, regulations and industry practice, ensuring the appropriate application of these to the audit framework
- Maintain and update any internal reporting
- Lead the Cross Business Issue Assessment (CBIA) internal Retail Bank reporting and escalation process
- Maintains sound understanding about, products, strategies, tools and associated risks
- Participate in operational risk related projects, initiatives, working groups or other tasks as assigned to meet team objectives
- Works with Execution Subject Matter Experts to road test (UAT) the new development and confirm it is accurate and can be executed as designed and defined
- Establishes a comprehensive end-to-end project plan for deliverables with accountability for stated commitments: timelines and substance
6
Responsibilities For Rohq-frss-operational Risk Analyst Resume
- Anticipates, identifies, escalates and manages issues or obstacles to resolution
- Program – Change management and integrity
- Addresses issues with samples as applicable with BIA, execution ORAs, escalates as required
- Maintains and augments RCM process documents, program infrastructure
- Provides TeamMate support to users
- Act as primary analyst to create focused specifications and requirements to support focused Operational Risk reports against material legal entities initially CEP
- Working with the regional and global teams, initiate the development of key reporting outputs that take all of EMEAs data relating to BEICF (Internal Audit, MCA, Issues, Operational Losses etc.)
7
Responsibilities For Operational Risk Analyst, Shanghai Resume
- Upon development support the production of such reports on a required basis
- Work with all levels of division’s management across multiple locations and lines of business to execute the division’s ORIC program in alignment with corporate standards and objectives
- Proven ability to work autonomously as well as part of a team
- Execute operational loss event data collection and validation processes within WM-CA
- Work with the business to build a detailed risk assessment, including process maps on where the risks might manifest and where controls need to be put in place
8
Responsibilities For Senior Lead Operational Risk Analyst Resume
- Analyze the control environment and work with stakeholders to create smart, key controls for high risk processes
- Investigate operational risk events to assess for potential systemic weaknesses, if similar issues can arise in other parts of RBC, and ensure appropriate corrective action is taken
- Executes operational risk programs within WM-CA -- risk and control assessment, loss event data collection, detailed control review and assessment, control monitoring, and scenario analysis)--as directed to maintain a stable risk profile
- Complete assessment and analysis work as required on Product Risk Review, problematic processes, outsource arrangements, key initiatives, significant loss events, what if scenarios for industry events, etc
- Analyze external events and liaise with the business to ascertain if similar exposures exist within WM-CA, assess the impact on the risk profile and develop mitigation strategies if required
9
Responsibilities For Business Operational Risk Analyst Resume
- Analyze & report on internal Operational Risk Events, conduct post-mortem reviews of loss events and other operational issues upon request and as required by the ORM Program
- Working with Divisional Risk Strategists and Desk Strategists to develop and implement risk metrics across Trading Desks
- Review the Division’s trading activity and compliance with policies and controls
- Develop the production of both inherent and residual risk materials for to keep Operational Risk Cluster Heads and Business Coverage Group informed about the operational risk themes/trends and the status of the control environment
- Maintain a centralised record of post review reports and lessons learned from the various operational risk related assessment processes or reviews
10
Responsibilities For Global Risk & Analysis Group Operational Risk Analyst Resume
- Identify key problem drivers and report on business problems, risk exposure and share lessons learned coming from reviews performed by Operational Risk Management
- Identify and/or improve existing metrics in order to proactively monitor Regulatory, Financial and Non-Financial Risks
- Maintain an efficient communication line with Ops Risk Management and other Control Functions / Key Stakeholders
- Manager’s Control Assessment Quality Assurance
- Involvement in various risk and control projects or initiatives led by ORM or other control functions
- Review and challenge business unit’s documented operational risk assessment processes and procedures
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