OPS Engineer Resume Sample
Favian Altenwerth
6638 Chet Roads,
New York,
NY
+1 (555) 250 4556
Work Experience
Lead Systems Ops Engineer
05/2015
-
PRESENT
Boston, MA
- Shares technical knowledge and skills with other team members to develop team members’ capabilities
- Documenting, assisting with and/or performing the installation and configuration of hardware/software
- Management of IT infrastructure projects and components
- Monitoring and support of these services (including all operational processes, procedures and diagrams)
- Helping to identify and implement innovative solutions to improve the infrastructure, and documenting all activities
- Working on global projects with a focus on digital distribution of music and video - embedded into an experienced team
- System monitoring & management: Reacting to alerts, analysing bottlenecks, rebalance workloads and adjust system configurations
OPS Engineer
11/2009
-
12/2014
New York, NY
- Error analysis & bug fixing: identify system or input issues followed by code fix, testing and deployment to staging and production environments
- Infrastructure management: Scale in / out of servers, adjust auto-scaling configurations, working with AWS support in case of issues
- Participate in the implementation of (micro-) services, frameworks and API’s using tools like Swagger, Spring and BPM Workflow Engines
- “We build it, we run it” – Operational responsibility (within the team) for global music distribution services in UMG
- Automate and improve our tools and process for Build & Release
- Automate Build & Release cycles for build, test, release and deployment of applications
- Review and assess the risk of changes throughout the release process and ensure quality, while automating Build & Release functions in pre-production and production environment
- Work extensively with continuous integration systems and translate that understanding into workable pipelines and tools including orchestration
Ops Engineer Aris
08/2004
-
07/2009
New York, NY
- Collaborate with both software and hardware engineering teams to improve, expand in some cases, or define builds, deployments, infrastructure, architecture, and tools
- Windows server technologies, Active Directory, IIS, SQL Server, Clustering
- Azure Cloud Services
- TSQL (MSSQL, SQL Always On, SQL Azure)
- PowerShell, Shell Scripts, C#
- SCOM, NetMon, Fiddler, AppDynamics
- Keynote, Thousand Eyes
Education
Washington Adventist University
1998 - 2003
Engineer's Degree in Engineering
Professional Skills
- Strong skillset and experience with Java, SQL and Perl and
- Strong interpersonal and communication skills to work effectively with team members, clients and other IT areas
- Strong Unix/Linux skills across multiple distributions
- Demonstrated experience with one or more infrastructure scripting languages to automated integration testing (Shell Scripting, Perl, Java, Ruby, GoLang, etc)
- Demonstrated experience with Continuous Integration/Continuous Delivery automation and configuration tools (Jenkins, Git, Chef, Puppet, Jasmine etc.)
- Experience with complex XML and JSON documents and its validation techniques
- An intensive development programme, that focusses on both your personal and professionals skills
How to write OPS Engineer Resume
OPS Engineer role is responsible for reliability, transmission, training, integration, database, security, telecommunications, reporting, design, digital.
To write great resume for ops engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For OPS Engineer Resume
The section contact information is important in your ops engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your OPS Engineer Resume
The section work experience is an essential part of your ops engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ops engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ops engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative OPS Engineer resume experience can include:
- Tware development, troubleshooting, testing, and deployment experience in large-scale enterprise environment
- Perform detailed testing and validation of all video compression systems to ensure operability
- Strong understanding of application/software development and design
- Hands on experience maintaining REST/JSON Web Services
- Experience with managing Cisco UCS
- Experience with Linux operating system and its tools (shell scripts, ssh, sftp, strace, lsof…)
Education on an OPS Engineer Resume
Make sure to make education a priority on your ops engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ops engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in OPS Engineer Resume
When listing skills on your ops engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ops engineer skills:
- Programming experience (1-5 years)
- Solid understanding of IT infrastructure technologies (networking, storage, DNS, load balancing)
- To be a strong team player, empowering and challenging squad/chapter members to foster collaboration and individual development
- Experience with codding and working with API and Microservices
- Experience working with vendors (deployment and/or troubleshooting of equipment)
- Hands on Experience in managing / supporting VMWARE servers (hosts and guests) along with tools such as VCenter, VSphere, VRealize etc..
List of Typical Experience For an OPS Engineer Resume
1
Experience For Development Ops Engineer Resume
- Knowledge of ITIL processes. Adheres to Pacific Life’s standards and procedures for Change/Request/Incident management
- Systems administration with primary focus on web based application servers like IBM Websphere, Apache Tomcat, WebLogic etc
- Recommends new resources to management and utilizes resources to solve complex video and data problems
- Understanding how your Application fits into the overall chain(s) of systems that implement ING’s business processes, and working with your “chain neighbour” teams where necessary to improve reliability, efficiency and simplicity
- Troubleshoot production issues and outages
2
Experience For Ops Engineer Aris Resume
- Deploy new production systems
- Assist with documentation of Chef, Terraform, and other automation code
- Support the software development ecosystem, assisting developers in configuring the development and testing environments, and leading process improvement efforts for development operations
- Creation of dashboards via tools such as NewRelic and DataDog to support environment monitoring
- Be involved in the implementation of new features and enhancements (e.g. by providing input for solution proposals, workload estimates,…)
- Monitor environments for performance, stability, and cost
- Take care of incident, problem and change management
- Coordinate and execute installations in the production environment
- Ensure that the applicative documentation is up-to-date. Share information with L1 support and their colleagues
3
Experience For Production Ops Engineer Resume
- Ensure on-call support of the application outside of the office hours
- Participate in the configuration of the application (rules creation)
- Automate everything. Develop next generation continuous integration, continuous delivery, auto scaling and resilency capabilities. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers
- Make developers happy. Improve and refine support systems to help our developers build more robust applications
- Develop, test, and implement our configuration management system to fully automate our infrastructure
4
Experience For Eng Ops Engineer Resume
- Continuously improve our software delivery processes and tools
- Troubleshoot stability and performance issues
- Participate in one of our 24x7 on-call teams
- Industry experience with frequent, incremental code, testing and deployment, security and infrastructure as code for world class consumer facing production systems either as a DevOps Engineer or Production Engineer
- Building and managing cloud environments (AWS, GCP, Azure)
- Monitor the application availability and performance and if needed handle the incident and problem management
- Uses in-depth Information Technology skills and knowledge to ensure maximum availability and reliability for video and data transmission systems that include video compression, fiber optic, RF, and IP distributions
5
Experience For Systems & Ops Engineer Telephony Resume
- Multitask and manage multiple projects and issues simultaneously
- Installation and configuration of satellite receivers for content acquisition and distribution
- Takes personal responsibility for personal growth. Engages in learning from others both within and outside the organization. Tries new approaches and broadens scope of work to learn from work assignments
- Collects and registers OCD related evidence material and ensures that OCD remains up-to-date
- Working knowledge of HFC ("Hybrid Fiber Coax") Broadband network architecture
- Application tuning and monitoring
- Implement various slotting techniques and philosophies to enable continuous savings in labor by reduction of travel
- Plan and account for impacts of system development efforts
6
Experience For Edev Ops Engineer Resume
- Escalates timely to the Service Manager when applicable
- Identifies and resolves problems both as a result of incidents and pro-actively
- Specifies, creates, tests and deploys runtime scripts (e.g. stop/start/purge/backup)
- Specifies, tests and executes rollback scripts
- Deploys (new versions of) an application in the Acceptance and Production environments
7
Experience For IT OPS Engineer Resume
- Determines impact of ING Infra changes and takes appropriate actions
- Collaborates with the Dev Engineers to ensure that the non functional requirements are met
- Specifies acceptance criteria based on the application’s Statement of Service
- Performs acceptance, based on these acceptance criteria
- Performs Production Acceptance Tests
- Ensures that the system capacity meets current and future business requirements in a cost-effective manner, proactively modelling trends and comparing with planned capacity changes for the future
8
Experience For Site Ops Engineer Resume
- Ensures that capacity changes are implemented, tested, and deployed prior to capacity needs becoming an issue
- Ensures that all hardware and software within the system is suitably up-to-date, patched, supportable, secure and current
- Monitors that system security complies to ING standards and policies
- Determines impact of new/changed ING standards and policies
- Ensures that the necessary risk related activities are timely performed
- Conducts accurate maintenance of application components in the Configuration Management Database (CMDB)
- Working knowledge of HFC ("Hybrid Fiber Coax") Broadband network architecture, CMTS access ("cable modem termination system"), Packetcable and DOCSIS 1.0 and higher is required
- Analyze, review, recommend and implement technological solutions to reduce Medline’s expenses and improve cost structure
- Recommend and implement solutions to simple or complex projects after performing significant engineering analyses utilizing; but not limited to, work measurement (time study) and statistical analyses
9
Experience For Rem / Ops Engineer Resume
- Perform and deploy work measurement techniques; inclusive of time and motion studies. Develop discrete labor standards, validate accuracy and implement with employees and load within the software
- Ensuring continuity and cohesion in the maintenance of the applications under your responsibility (CRS and TAR ). This covers among others: the resolution of incidents (Level 3 support), Application Life cycle management and Release management
- Coordination and execution of installations and uninstallations
- Coaching and information about the IT systems and procedures. This also includes documentation and knowledge management: ensuring that the applicative documentation is up to date; making sure that sufficient knowledge of the application is available in the team
- Giving advice for new projects. This covers solution proposals, workload estimations, integration of solutions in the process of maintenance and releases and close Collaboration with System Engineering at architectural level
- Relevant experience in Information Technology operations and methodology
- Managing problems and following up on incidents and writing incident reports
- Monitoring/alerting tools such as NewRelic, DataDog, PagerDuty
10
Experience For IP Ops Engineer Resume
- Lead troubleshooting efforts to find root cause and corrective actions for continuous improvements and prevention of outages and issues
- On call support of the application outside of the office hours
- Create and maintain a yearly plan for the solution’s
- Ensuring continuity and cohesion in the maintenance of the applications under your responsibility (CRS)). This covers among others: the resolution of incidents (Level 3 support), Application Life cycle management and Release management
- Experienced in Agile and Continuous Delivery practices
- Experienced in ITIL practices
- Pro-active, assertive and a good communicator
List of Typical Skills For an OPS Engineer Resume
1
Skills For Development Ops Engineer Resume
- Real Time Operating System RTOS experience
- Experience with coding and DB in Java, Postgress
- Certifications and/or proven proficiency in software engineering
- Build a deep knowledge of the squads' applications and/or platform components, with a good understanding of the ecosystem they live in
- Experience managing production Linux environments
- Experience scripting in Bash and Go
- Experience developing in Ruby
- Experience in presentations to multiple levels of employees within the organization
- A strong background in Data Centers, Tradign or Network Computer Operations
2
Skills For Ops Engineer Aris Resume
- Possesses strong IT and software system ownership and analysis capability
- Experience in the cable industry recommended
- Experience with end-to-end software development processes and best practices in an Agile/Scrum environment
- Experience with one or more web servers and application frameworks (Apache, Tomcat, etc)
- Advanced skill level in software application ; e.g. Warehouse Management System (WMS), Labor Management System (LMS), etc
- Experience with Terraform or similar deployment automation tools
- Experience with Packer for image creation
3
Skills For Production Ops Engineer Resume
- Good written and spoken knowledge of English
- Certifications and/or proven proficiency in ITIL processes
- And have an excellent written and spoken knowledge of English (knowledge of Dutch and/or French is an asset)
- Experience with heterogeneous systems management and application administration
- Operate, maintain, and troubleshoot diverse video compression and RF distribution systems
- Handling of incoming issues, incident solving, requirements and launching of new versions
- Taking part in performing recovery procedures, scheduling, backups, and monitoring batch processes
4
Skills For Eng Ops Engineer Resume
- Working knowledge of at least one programming language (Object oriented programming language) or scripting language
- Understanding the behaviour of your Application in failure scenarios, and driving improvements in line with ING’s Reliability objectives
- Monitoring and supporting the production environment and several other environments of the IB Portal
- Writing technical analysis and development in Object-Oriented technologies
- Willing to travel at least/up to 50% of the time for business purposes (within state and out of state)
- Acting as a specialist in operational issues, questions and requirements
5
Skills For Systems & Ops Engineer Telephony Resume
- Embracing new evolutions and challenges
- Coaching by senior management and talent managers
- Ensuring your team and your Application fully support ING’s implementation of the Service Transition and Service Operations ITIL processes
- Managing the customers’ expectations and deliver according to the SLA
- Overseeing compliance with security standards
- IT market focus: seeking for major trends in the new way of working, including Lean IT, continuous delivery, cloud processes, etc
6
Skills For Edev Ops Engineer Resume
- Capable of standing / walking all day within a warehousing environment
- Provides on-going technical support and training for Suddenlink employees
- Works with large projects and custom equipment selection for customer unique applications making recommendations for selecting network hardware and software
- To work in a challenging and an exciting work environment,
- Support releasing through the different environments and finally to production, during the development life cycle
- Continuously improving and automating IT services
- To work in a challenging and exciting work environment
- Continuously work on applications tuning and monitoring
7
Skills For IT OPS Engineer Resume
- Ensure maintenance and L2 support for the screening installation and supporting applications
- Passionate about solving problems with software and highly motivated to write code
- Perform equipment installation, maintenance, and cabling tasks in a customer environment
- Coordinate with planning personnel responsible for other services to assure optimum utilization of shared network resources
- Provides guidance in resolving technical problems, implementation and ensure follow through of preventative maintenance program
8
Skills For Site Ops Engineer Resume
- Supports Carrier with expertise, tools and reporting as they work on the daily management of their circuit utilization and transport network management
- Provides quality customer (internal and external) service according to our Company values
- Field of study focused in Engineering and/or Computer Science
- A Linux specialist, willing to use his expertise as part of a Software Development team
- Continuously trying to improve himself , in the new technologies environment
- In a cross-border environment working on group and shared applications
- Safeguard the application quality and performance during development
- Automate deployments and regression testing through continuous integration and continuous deployment
- A seasoned Ops Engineer or Application Owner/Application Leader, having a sense of ownership and responsibility for the applications of your squad
9
Skills For Rem / Ops Engineer Resume
- In a cross-border environment supporting ING Group and shared applications
- Familiarity with RHEL 7, CentOS 7, and Debian operating systems
- A challenging position in a professional environment
- Lead the Deployment, Launch, and Continues Improvement of New Technologies & Process Automation developed within Amazon’s World Wide Engineering Team
- Focus on flawless planning and execution of all change activity
10
Skills For IP Ops Engineer Resume
- Manage and monitor all installed systems and infrastructure for 24x7 production service through a rotating coverage with US team
- Assist with writing of Chef cookbooks for configuration management of infrastructure and production systems
- Manage our cloud deployment and configuration across production, staging, and dev/test environments. Help build out of our cloud environment
- Perform preventative and corrective maintenance on satellite acquisition and transmission systems including high powered transmitters and antennas
- Utilize test equipment and monitoring resources to solve moderate mpeg and data problems
- Sets the tone and pace for work performance within project groups and impressionable Engineering and Operations staff
- Works closely with broadcast and engineering staff on system design and configuration
- Knowledge of ITIL processes, tools and related activities desirable
- Knowledge of quality initiatives such as Six Sigma desirable
List of Typical Responsibilities For an OPS Engineer Resume
1
Responsibilities For Development Ops Engineer Resume
- Public cloud deployments to environments such as Amazon EC2, Heroku, or Rackspace
- Private cloud deployments to environments such as VMWare and/or OpenStack
- RepresentsWorldwide Operations from a product perspective
- Up to two years’ experience that shows good knowledge of computer hardware and software services, Microsoft Operating Systems Architecture, local and remote administration and TCP/IP network services
- Configuration management tools such as Puppet, Salt, Chef
- Monitor the application availability and performance in production and if needed handle the incident and problem management
2
Responsibilities For Ops Engineer Aris Resume
- Be responsible for the life cycle management and operational risk for the applications of the squad
- Be part of the on-call rotation, once fully up-to-speed
- Certifications: 3RP, CCNP/CCDP, JNCIS/JNCIP
- Follow ITIL process for incidents, problem management and change management’s processes
- Disciplined and result oriented
- Work across teams to identify requirements and remains hands on to drive the initiatives related to architecture design, business process flow and high availability systems before going into production
- Design and implement processes and automation to scale and grow (both in capacity and geography) as well as improve availability, security and performance from our platform
- Leverage automation and scripting in AWS for deploying code in a reliable way, and knowing how to scale a highly available service
3
Responsibilities For Production Ops Engineer Resume
- Lead and represent our team initiatives as member of cross functional core team and provide executive updates to senior leadership
- Provide Subject Matter Expertise (SME) for application level issues
- Field of study focused in Information Technology or Computer Science
- Proficiency in Microsoft Windows, Linux, Unix
- Proficiency in Microsoft Office products (Excel, Visio, Word)
- Work under aggressive deadlines and meet project commitments
4
Responsibilities For Eng Ops Engineer Resume
- Configure, install, test, and support fiber optic based data services for our business customers
- Participates in the evaluation, selection, engineering and network design of data and digital telecommunications equipment including routers, switches, fiber optic transport digital switching systems and related peripherals
- Analyze all practical solutions to Suddenlink network technical and network-related business problems
- Assist in the adherence to customer master service agreements and service level agreements and goals
- Follows-up Services Requests
5
Responsibilities For Systems & Ops Engineer Telephony Resume
- Java, Polymer, Gridgain, …
- Elastic Search, Kibana, Logstash, Grafana, OpsCenter, …
- Enough opportunities to grow within IT
- Assist in the resolution of problems related to the applications of your team
- Provide non-functional input requirements that ensure stability, performance and security for all changes to the applications of your team
- Prepare and execute Service requests (e.g. global uploads of data in the database in a controlled way)
6
Responsibilities For Edev Ops Engineer Resume
- Enhance documentation and knowledge management, ensuring that the applicative documentation is up to date; making sure that sufficient knowledge of the application is available in the team
- Able to own the issues and drive solution with a global team
- Able to analytically and trouble real time server client system, that has a hardware and cellular communication system
- Automation and Configuration Management tools: Docker,Chef/Puppet, Refactory and Jenkins
- A born planner and organiser
- Able to work with Agile methodology
- Create release documents to support the deployments and the software after release
7
Responsibilities For IT OPS Engineer Resume
- Assertive but diplomatically
- 3rd shift: 12am-9am
- 2nd shift: 4pm-1am
- Nolio, Jenkins, …
- A passion for IT
- Eagerness to learn and ability to coach others
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