Outsourcing Manager Resume Sample
Elissa Kub
96256 Mason Branch,
Detroit,
MI
+1 (555) 846 6169
Work Experience
Outsourcing Manager
10/2015
-
PRESENT
Philadelphia, PA
- Engagement of Lines of Business and Entity leads across the region to ensure the TPG processes and policy are adhered to, leading to published project plans to execute the closure of any related gaps or shortcomings
- Creation of an EMEA view of third party arrangements for use by TPG management and other senior stakeholders across the firm, and to articulate the regional position overall
- Manage the formal monthly meetings of the TPG (EMEA) Outsourcing Validation Group, collating agenda, inputs, actions, and minutes, working with an audience of senior attendees
- Actively track and manage the completion of remediation plans by resources within the Entities
- Actively align with the wider TPG Inter-Affiliate function, and the TPG team globally, facilitating a common approach by TPG across the firm
- Operational management of CROs supporting NIBR / Novartis scientific functions
- Responsible for driving and evolving an efficient, cost-effective, high-quality, and flexible infrastructure and logistics for outsourcing routine scientific activities for PKS
- Collect input and provide recommendations for optimizing resource allocation and timelines for the ORE group; identify issues and propose mitigation plans for decision making
- In partnership with other ORE associates, responsible for management and assessment of Novartis external CRO performance
Outsourcing Manager / Senior Mgr
01/2012
-
04/2015
Dallas, TX
- Ensure implementation and adherence to NIBR compliance and operational policies
- Ensure program success through strong performance management methodology
- Excellent project management and communication skills. Experienced working and building relationships with cross-functional groups and 3rd parties. Preference for online marketing experience
- Outsourcing experience required and knowledge of outsourcing landscape in EMEA essential
- Excellent analytical, forecasting, and project planning skills
- Excellent verbal, written, and interpersonal communications skills in English
- Strong technical and / or localization background
- Constantly sharing the vision and setting the Nespresso ambition for customer service
Internal Outsourcing Manager
07/2006
-
08/2011
Phoenix, AZ
- Defining the KPIs and constantly monitoring the performance
- Identifying the improvement areas and validating the partner's action plans
- Providing daily operational support and expertise of the Nespresso environment
- Supporting the implementation of the outsourcing roadmap
- Develops and executes the Safety Assessment in vivo, in vitro, and Pathology outsourcing strategies
- Researches and locates credible vendors and performs due diligence. Structures and negotiates outsourcing arrangements, and monitors adherence to agreed-upon service levels
- Post-graduate qualification in Toxicology is a benefit
- Experience as a Study Director is a benefit
- High level of communication, organizational and intercultural skills
Education
Shawnee State University
2001 - 2006
Bachelor's Degree in Biology
Professional Skills
- Perform and manage all activities associated with the development and execution of contracts with Clinical Research Organizations performing clinical trial services and other vendors as necessary
- Prepare study specific request for proposals (RFPs); manage and influence RFP process (vendor selection), competitive bidding negotiations, benchmarking and sourcing strategy
- Prepare contracts, negotiate any requested changes to wording, identifying changes to the Legal department and coordinate any changes requested in areas of the contract that are critical to Client's interest
- Excellent communication, collaboration, consensus building, influencing and negotiation skills
- Excellent analytical, forecasting and project planning skills
- Proven time management skills and ability to be flexible to meet job demands and take on new initiatives and improvement efforts
- Excellent verbal, written and interpersonal communication skills in English and Chinese
How to write Outsourcing Manager Resume
Outsourcing Manager role is responsible for planning, english, finance, database, marketing, procurement, security, design, research, travel.
To write great resume for outsourcing manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Outsourcing Manager Resume
The section contact information is important in your outsourcing manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Outsourcing Manager Resume
The section work experience is an essential part of your outsourcing manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous outsourcing manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular outsourcing manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Outsourcing Manager resume experience can include:
- Proven time management skills and ability to be flexible to meet job demands and take on new initiatives to support the growth to the department, as requested
- Prior project management, project coordination, and/or contract and budget management experience
- Facilitating a good collaboration and feedback between production teams and outsource partners
- Proven track record in the successful implementation of outsourcing processes, vendor management and budget control methodology
- Experience with program / project management using a courageous, innovative and pragmatic approach
- Demonstrated ability to successfully work globally within a high-performing organization and interdisciplinary teams
Education on an Outsourcing Manager Resume
Make sure to make education a priority on your outsourcing manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your outsourcing manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Outsourcing Manager Resume
When listing skills on your outsourcing manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical outsourcing manager skills:
- Work effectively in a diverse team environment and create effective relationships for problem solving and positive interactions
- Experience with transferring and validating established assays and in trouble-shooting transfer with these assays
- Capitalize on strengths of relationships/networks to effectively negotiate project contracts
- Clinical development experience of 3 to 5 years required, with Scientific, Financial and Project management experience desired
- Proven success of managing outsourcing programs, critically reviewing new and existing programs and contributing to continuous process / program improvement
- Experience of managing Outsourcing in the games industry
List of Typical Experience For an Outsourcing Manager Resume
1
Experience For Outsourcing Manager / Senior Mgr Resume
- Developed and maintain a strong interactive relationship with the CROs in order to act in a partnership aspect
- Ensure ESP's are delivering in line with expectations and contracts
- Ensure that feedback on outsourced services is taken into account and take action accordingly
- Work closely with partners to ensure the quality, security, process improvement, etc
- Drives the successful and timely execution of a clinical protocol from study startup to final clinical study report within established budget and timelines
2
Experience For Senior Outsourcing Manager Resume
- Monitors protocol progress and addresses and manages obstacles
- Coordinates the development of protocol level documents and plans
- Contracting of clinical and scientific vendor services (such as Contract Research Organization, Central Lab, Biomarker Lab, Imaging Lab) for internally managed clinical trials
- Management and oversight of CRO and scientific vendors for outsourced activities
- Ensure external service provider (“ESP”) selection is based on current category strategy, value added services, cost avoidance and savings opportunities
- Assist clinical teams in budget development for ESP
3
Experience For Internal Outsourcing Manager Resume
- Ensure agreements are commercially advantageous to Novartis while minimizing risk through close collaboration with functional partners such as legal, finance, and QA
- Author, negotiate, execute and manage the contractual documents needed to effect the selection of the optimal external service provider
- Responsible for complete contract packages for clinical ESP activities. Secure all necessary approvals to ensure compliance to SOX and company procedures
- Responsible for collecting and incorporating input from various internal departments to develop requirements for RFP for Ph I-III studies for designated vendors
- Responsible for creation of all CFI contracts, and supporting documents, as well as ensuring those to be properly entered into organizational databases/SharePoint and securely maintained
- Lead contract strategy meetings with multiple stakeholders to identify issues and client requirements and obtain strategy operations input on priorities, timelines and deliverables
- Support and drive strategic, enterprise-wide contract development and management activities, and enforce organizational principles of integrity and compliance
- Responsible for delivering on all CFI contract deadlines and communicating on an ongoing basis with business partners and internal clients about contractual issues
- Responsible for the timely delivery of outsourced services for all Blizzard Entertainment games and related material in Taiwan
4
Experience For TPG Outsourcing Manager Resume
- Be the point of contact and owner of the relationship with the outsource partner
- Drive outsourcing activities by interfacing with operational teams, support groups and service providers for successful selection, contracting and execution of outsourced studies while ensuring compliance with regulatory standards, ethical practices, Client's outsourcing and procurement policies and procedures
- Act as the contact person with various Contract Research Organizations (CROs) in order to facilitate any activities that are performed outside the company
- Interact closely with SANOFI Project Representative responsible for the activities that are externallycontracted
- Assure all aspects necessary for contracting studies are in place. This includes developing and maintaining a strong working relationship with Purchasing, Legal and other support functions to provide RFQ (Requests for quotes/information), AEDs, Legal Contracts, etc.
5
Experience For Cro Outsourcing Manager Resume
- As much as possible, triage scientific issues before involving internal experts for situations that need to be addressed
- Monitor studies for their progress and quality related to the scientific integrity
- Collaborate with Q&C to establish and perform audits and assure that selected CROs respect the quality assumed by SANOFI
- Interact with Regulatory Agencies and CROs to support regulatory inspections
- Act as the project manager to support the externalization and operationalization of biomarkers and bioanalytical activities that are part of clinical programs
- Help support the team on the Budget predictions, management and tracking for a clear understanding of the Biomarker analysis and it’s impact to the project
- Be the key point of contact of the updates for ALL biomarker activities for a program whether they are managed externally or internally to allow the team to be informed and make data driven decisions
6
Experience For Outsourcing Manager, GSS Resume
- Identify vendors for specific analysis, provide advice and support on scientific and technical aspects of analysis where possible
- Support translational subteam of clinical projects with timelines and delivery of information
- Support the BioMarker and Clinical Bioanalysis lead with logistics and scientific interfaces and discussions
- Interact closely with SANOFI TM Subteams responsible for the activities that are externally contracted
- Support the teams on importation or management of finalized data for analysis for clinical support
- Support the team on the oversight and analysis of any PK or ADA activities that have also been managed externally
7
Experience For Outsourcing Manager, Europe Resume
- Work collaboratively with the CROs, assure that all studies are managed in respect to timelines, budget and quality deliverables
- Competent knowledge of drug development processes, FDA, ICH, GCP regulations and guidelines
- Competent with contract T&Cs, budgets, finance and financial negotiations
- Establish and manage personal timelines for assigned work
- Establish and influence team timelines and expectations
- Function in a matrixed organization
- High organizational impact
List of Typical Skills For an Outsourcing Manager Resume
1
Skills For Outsourcing Manager / Senior Mgr Resume
- Experience negotiating contracts for Investigator Initiated/ Investigator Sponsored trials
- Experience negotiating clinical research contracts and budgets
- Contracts and outsourcing experience within a development arena
- Managerial experience, accountability, and strategic understanding of analytical operations
- Experience and understanding of art asset creation techniques and tools (predominantly environment, character and vehicle)
- Experience working with a game engine, and console game systems
- Self-motivated towards solving creative problems, and a good proactive communicator
2
Skills For Senior Outsourcing Manager Resume
- Experience in relevant regulations (GMP, GLP and others) as they apply to analytical work
- Experience in analytical investigations, root cause analysis, and CAPA creation
- Proven ability to manage multiple complex projects and to work with teams and interface with CROs to deliver on timelines
- Significant experience in scientific operations, management of external collaborations, and interactions with internal scientific and support functions
- Demonstrated ability to analyze, interpret and present information clearly
- Strong quality and customer focus with a high attention to detail
- International experience is a benefit
- Strong technical and/or localization background
3
Skills For Internal Outsourcing Manager Resume
- Working with planning, scheduling and establishing a roadmap for the completion of assets to make sure project’s dates are upheld
- Identifying and understanding the outsourcing process and needs
- Working with the producers to balance quality, time and costs while maintaining the studios high standards
- Setting up workflows and processes
- Working proactively to manage the logistical side of complex projects with multiple dependencies
4
Skills For TPG Outsourcing Manager Resume
- Working collaboratively with the CROs, assure that all studies are managed in respect to timelines, budget and quality deliverables
- Interfacing with Central Lab Project Managers and sample management to ensure the specifics to the logistics of sample support
- Monitor vendor performance in accordance with contract, utilizing metrics and benchmarking
- Partner and gain alignment with Law Department, Global Procurement, and other contracting stakeholders during contract development, negotiation and execution
- Pro-actively identifying and resolving risks to both the project and outsource pipeline and ensure that all security measures are in place
- Responsible for making decisions & direction of outcomes
- Lead the external service provider selection process (on a program or study-by-study basis) ensuring compliance with vendor due diligence processes
- Maintain required information in established tracking systems and shared drives
5
Skills For Cro Outsourcing Manager Resume
- Use project planning tools to produce detailed roadmaps
- Enthusiasm for learning new workflows/pipelines and programs
- Take initiative, proactively seeking a solutions
- Assist Contract Lead in enterprise-wide contact during contract negotiations for both short and long-term contract negotiations
- Ensure alignment of teams to the related company outsourcing strategies
- Ensure alignment of teams to the related client's outsourcing strategies
- Provide key metrics to establish productivity and quality measurements of the outsourcing team
- Competent with working in a team environment
6
Skills For Outsourcing Manager, GSS Resume
- Negotiate contract and change order costs of moderate to high complexity
- Manage vendor relationships and issue resolution of moderate to high complexity
- Lead Medical Operations Initiatives
- Contribute to strategy and new processes, Identify new best practices & Contribute to continuous improvement
- Able to lead others, provide direction to teams and coach lower level staff
- Assist clinical teams with definition of work specifications and development of communication, performance and issue escalation plans
- Deliver quality contracts through close collaboration with partner functions such as Legal, Finance, and QA, ensuring all necessary company approvals are obtained, documented and archived
7
Skills For Outsourcing Manager, Europe Resume
- Knowledge in multiple analytical techniques typically used in the evaluation of APIs and IMPs in a regulated environment
- Willingness to travel for on-site CRO visits/evaluations
- Experience interacting with a wide range of suppliers (e.g., CROs, Cooperative groups, Clinical laboratories, Core laboratories including ECG and Imaging service providers): initiating, negotiating and executing legal and/or financial agreements in the clinical trials environment- biotech or pharmaceutical industry
- Proven experience in managing key internal and external stakeholders effectively by frequently soliciting input and gathering and incorporating feedback into processes as appropriate
- Experience interacting with a wide range of suppliers (e.g., Contract Research Organizations, Cooperative groups, Clinical laboratories, Core laboratories including ECG and Imaging service providers): initiating, negotiating and executing legal and/or financial agreements in the clinical trials environment- biotech or pharmaceutical industry
- Excellent understanding of nonclinical safety testing and toxicological /safety pharmacological methods
- Experience in working with CROs or external partners
8
Skills For Outsourcing Manager Resume
- Good knowledge on GLP processes, relevant legal regulations and animal welfare policies
- Game development tools knowledge and work experience (Jira, Confluence, Shotgun etc.)
- Management experience with at least 2 direct reports
- FELASA B and C courses preferable
- Multiple shipped titles across both PC and console (preferably current gen)
- An ability and willingness to cope with changes to requirements as a project evolves
9
Skills For Outsourcing Manager / Senior Mgr Resume
- Be able to handle and deliver objective critique
- Maintain a safe and safety-conscious workplace
- Maintain a respect "l workplace and model a positive and proactive attitude
- Model the highest ethical standards
- BSc, MSc or Ph.D. in Chemistry or Biology
10
Skills For Senior Outsourcing Manager Resume
- Advanced / business level English
- Fluency in spoken and written English ´
- Willingness to undertake significant business travel
- Drive outsourcing activities by interfacing with operational teams, support groups and service providers for successful selection, contracting and execution of outsourced studies while ensuring compliance with regulatory standards, ethical practices, BMS outsourcing and procurement policies and procedures
- Knowledge of translation freelancing market and audio dubbing industry
- Responsible for localization outsourcing budget, strategy, plan and team objectives
- Collaborate project leads to execute vendor evaluation and selection process
- Responsible for the timely delivery of outsourced services for all Blizzard Entertainment games and related material in China
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