Parts Manager Resume Sample
Brennon Schuster
60620 Evan Fort,
San Francisco,
CA
+1 (555) 704 6659
Work Experience
Parts Manager
05/2017
-
PRESENT
Dallas, TX
- Develops and administers an aggressive wholesales parts program to produce profit
- Ensures that same high quality level of service provided to outside customers is also provided to internal dealership customers
- Monitors parts department employee’s payroll records
- Direct outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers
- Takes advantage of all manufacturers’ inventory co-op advertising
- Handles customer complaints immediately and according to the dealership’s guidelines
- Supervises employees to ensure that work area is kept clean
- Enforces safety requirements, including and not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know
- Ensures correct parts ordering
Regional Parts Manager
01/2012
-
11/2016
New York, NY
- Tracks parts ordered receive time
- Ensure proper pricing of all parts
- Supply reference materials to technicians to ensure proper parts usage
- Oversees all parts personnel
- Keep up on laws and regulations of parts installation
- Excellent math, reading and business skills
- Thoroughness and following procedure
Kubota Parts Manager
06/2006
-
09/2011
Detroit, MI
- Time Management and fast paced work
- Identify, develop, and evaluate marketing strategy, based on knowledge of establish objectives, market characteristics, and cost and markup factors
- Develop pricing strategies, balancing firm objectives and customer satisfaction by utilizing in house expertise throughout the organization
- Liasion between terminal leadership and Parts Assistants
- Provide support and guidance to other Parts Assistants as needed
- Assist terminal leadership in identifying areas for improvement and as needed, provide on-the-job training to address those areas
- Issues purchase orders and purchases parts for terminal at the best possible price and value; negotiates parts and material prices with vendors
Education
Washington Adventist University
2001 - 2005
Bachelor's Degree in Engineering
Professional Skills
- Presentation and Communication Skills, Analytical Skills, Customer Orientation, Managerial skills, Negotiation skills, Supply chain management skills
- Strong multitasking project skills with the ability to adapt to change in scope, time line, or focus without sacrificing execution
- Team-player with excellent networking skills
- Strong manager with problem solving skills
- Strong PC skills including proficiency with MS Office
- Computer skills including sound working knowledge of MS Excel
- Intermediate level (3+ years’) of relevant experience required, including managerial / supervisory experience
How to write Parts Manager Resume
Parts Manager role is responsible for computer, training, leadership, inventory, customer, microsoft, negotiation, basic, software, business.
To write great resume for parts manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Parts Manager Resume
The section contact information is important in your parts manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Parts Manager Resume
The section work experience is an essential part of your parts manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous parts manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular parts manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Parts Manager resume experience can include:
- Excellent communication skills, both in writing and verbally, in local language and English
- Strong customer orientation and organisational skills
- Good interpersonal, written and verbal communication skills with internal and external partners
- Excellent negotiation skills to achieve win/win solutions
- Exceptional customer service and relationship building skills
- Leadership skills with a focus on maintaining a cohesive team atmosphere
Education on a Parts Manager Resume
Make sure to make education a priority on your parts manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your parts manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Parts Manager Resume
When listing skills on your parts manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical parts manager skills:
- Excellent communication and interpersonal skills with people at all levels
- Excellent computer skills. Knowledge of Microsoft Excel and Word
- Good Analytical & Presentation Skills
- Very strong written & verbal communication skills. Sales oriented
- Strong skills in administration and inventory management
- Excellent computer and word processing experience
List of Typical Experience For a Parts Manager Resume
1
Experience For Regional Parts Manager Resume
- Effectively engages department personnel by recommending training and preparing employee performance evaluations
- Advanced writing skills to prepare proposals and business correspondence
- Write and speak effectively to individuals and groups
- Effectively lead and work as a member of a team
- Excellent organizational and communication skill as well as ability to multi-task
- Strong experience with parts inventory management
- Effective parts management experience
- Advanced human relations skills to prepare and deliver formal presentations to customers
2
Experience For Assistant Parts Manager Resume
- Patrs Inventory management skills
- Commercial experience from the spare parts business. Retail business experience is a benefit
- Lead the parts team effectively and be actively engaged in employee development and accountability
- Great leadership skills to motivate and enhance team members' contributions, especially within a matrix organization
- Able to operate several diverse types of machinery including, forklift, pallet jack, stock picker, etc
- Experience in parts sales, marketing, product support, product management or related field
3
Experience For Kubota Parts Manager Resume
- Experience in commercial or industrial customer facing role
- Three years’ experience in the wiring harness design and development environment
- 65-80K a year depending on experience
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper procedures
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness of inventory control, staff efficiency and public display
- Ensure Parts Consolidated Gross Profit as per Business plan
- Previous parts operations and inventory management experience
- Extensive experience within the industry is highly advantageous
- Related experience in automotive parts supply distribution, either at OEM or large dealer network level
4
Experience For Parts Manager, Autonation Resume
- Insures that parts Department vehicles and equipment are in good working order
- Validate and release new components
- Assure the maintenance of the department in good order and in accordance with safety requirements
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Proven expertise in Microsoft Office required
- Previous sales experience preferably within the heavy-duty truck industry
- Effective management and reduction of expenses
5
Experience For Service Parts Manager Resume
- Extensive knowledge and experience of heavy-truck industry parts and products
- Strong motivation, conflict resolution and leadership ability
- Valid and clean NSW Drivers Licence
- Oversees that the sales force is working safely and that the Cummins Culture of Safety is present and strong within the Salesforce
- Previous sales experience, preferably within the heavy duty truck industry
- Sales experience preferably within the heavy duty truck industry
6
Experience For Regional Service & Parts Manager Resume
- Automotive parts management experience
- Previous experience as a Parts/Service Manager and/or Advisor recommended
- Additional experience can substitute for formal education
- Two to Three years of Automotive/Dealership Parts Manager experience-Required
- Previous experience of Channel Management & Retail Promotional Programs
- Two years of automotive dealership parts experience is required
- Self-motivated, able to manage time and prioritize work load
- Experienced in the Bus service market area
7
Experience For Fleet Parts Manager / Service Writer Resume
- Skilled in the use of Microsoft Office programs, Excel in particular
- Experience in heavy duty truck, automotive or related industry
- Attention to detail and ability to manage multiple processes and priorities simultaneously
- Automotive Dealership Parts and/or Rental Car Experience
- Demonstrated ability to influence the market
8
Experience For EEE Parts Manager Resume
- Adding value to the operations and ensuring the right parts are in the right place for all Sandvik operations and customers
- Ensuring the lowest logistic cost to Sandvik and customers adding value to the bottom line
- Creating and executing a strategy to achieve the Best Practice for parts distribution and logistics networks
- Coordinating local stock movements to customers/workshop and from closest Core Network (satellite or Hub) location stocking point
- Providing regular parts stock movement reports as requested /necessary to update stockroom (including Consignment stocks) balances
- Forecasting and Prospecting for Reman Engines
- Managing resources to meet targets and capacity requirements
9
Experience For Asst Parts Manager Resume
- Communicating trends and create executive summary reports for high-level presentations
- Providing input into strategic plans for the continued expansion of services and Capital Equipment sales
- Carrying out regular audits to ascertain the stock level
- Managing freight movement from local stockroom to the customer for delivery timeliness and completeness
- Scanning the markets to identify areas of growth, customer segments or product ideas for assigned product categories
- Understanding gross margin and a P&L
- Willing to Travel across India
- Working knowledge of safety hazards and precautions
10
Experience For District Parts Manager Resume
- Working knowledge of lift equipment and repair shop operations
- Managing all consignment stock for the USA market
- Proposing appropriate stock levels to the operations and customers
- Managing the Customer Service Support Team
- Directs shipping and receiving efforts to ensure timely processing of parts being received and being delivered
- Passionate about developing the business and finding new and better ways of doing things, adding value for our customers and eliminating waste
- Employee interaction including training, daily work orders, and shipping and receiving of parts and support equipment
- Parts inventory management (receiving, warehousing, shipment, ordering, monitoring backorders and purchase orders)
List of Typical Skills For a Parts Manager Resume
1
Skills For Regional Parts Manager Resume
- Experience in product management, product development, or related field including workflow experience with similar products
- Skills to meet customer needs with excellence while increasing sales
- Proven ability to operate a retail, dealership, department profitably according to established guidelines
- Commercially and business focused, target-driven with “self-going” initiator skills
- Excel and other related computer skills
- Actively work to increase personal skills and knowledge
- Ensures that approved policies and objectives are clearly understood and effectively applied within the department
- Effectively promote parts programmes to drive global awareness to our dealers
- Good understanding of financial reporting, pricing principles, effects of discounting
2
Skills For Assistant Parts Manager Resume
- Hands-on experience developing and/or delivering training materials
- Ensure that orders are being placed using the most cost effective programs and obtain maximum discounts available
- Valid driver's license and acceptable driving record per the company policy
- Proven sales competence and/or successful track record in a customer facing role
- Compensation based on experience: First year earning potential $35K – $45K
- Good judgment, reliability, initiative, tact, integrity, dependability, and quick thinking
- The experience of managing a large turnover parts department
- Develop an effective team through training and performance standards
3
Skills For Kubota Parts Manager Resume
- Provide effective parts order planning and communication to better position dealer for aftermarket success
- Red Seal Parts Technician (or equivalent experience) - preference for those working with an agricultural, commercial equipment, or power equipment background
- Experience with inventory protection, asset management and cataloging,
- Two years' inventory management experience with general accounting knowledge
- BE (Mechanical / Automobile Engineering) with 10 -12 years of work experience in AM parts business
4
Skills For Parts Manager, Autonation Resume
- Specific Part Training, 5 years sales / management experience
- Good understanding of financial principles relative to the operations of the parts department
- Good working knowledge of sales techniques and methods
- Experience in an inventory and/or warehouse management role
- Experience in a parts department
5
Skills For Service Parts Manager Resume
- Solid parts and machinery knowledge
- Manage an effective core retention and return program. Monitor and review all core return credits
- Demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, or retail establishment
- Three months' experience in parts department functions
- Valid drivers' license and insurability
- Automotive parts department experience
- Previous automobile dealership parts management experience required
6
Skills For Regional Service & Parts Manager Resume
- Two years of automotive parts experience
- Solid knowledge of the computer systems that is used in the dealership
- Solid inventory management knowledge
- Develops and maintains effective parts department processes to ensure internal and external customer satisfaction
- Determines parts sales methodologies to maximise the effectiveness, efficiency and customer satisfaction of the parts function
- Ordering, receiving, inspecting, labeling, stocking, storing and issuing parts for fleet maintenance and repair
- Leading, developing and motivating a small team
- Scheduling opening and closing hours for employees
- Providing outstanding customer service with our partner and customer (City of Sarasota, FL)
7
Skills For Fleet Parts Manager / Service Writer Resume
- Providing outstanding customer service with our partner and customer
- Tracking and reporting of business development (Win/loss, Quantity, Hit Rate)
- Working with and training branch personnel in support of the aftermarket business
- Reviewing daily work product with Maintenance Manager and parts clerks, ensuring compliance with all SOP's
- Managing deviations and non-conformances with users
- Coordinating with Sales and Service departments on a daily basis
- Working with Kubota Corp. to fill the customer’s parts requirements in order to obtain maximum customer satisfaction
- Working for an equipment dealership that provides best-in-class service
8
Skills For EEE Parts Manager Resume
- Travelling required - occasion domestic travels
- Getting feedback from the customer
- Monitoring inventory through computerized and physical count, and other records
- Calling on HVAC Dealers and Contractors
- Understanding of vehicle mechanics
- To manage parts projects taking into account, GP, initial stock ordering/holding, lead times and associated reporting
- Responsible for through-the-shop and over-the-counter parts sales, cores, parts stocking, ordering, receiving returns, cycle counting, and physical inventory
9
Skills For Asst Parts Manager Resume
- Customer focus, Peer relationship, Integrity and trust, Standing alone, Action oriented, Perseverance, Learning on the fly, Self-development, decison making,
- Manage parts ordering from manufacturers and communicating with vendors for special purchases and expediting back orders
- Provide ongoing training for dealer personnel and Doosan field staff regarding systems, aftermarket business processes and best practices
- Supervise employees engaged in sales work, taking inventories, keeping operating records, or performs work of subordinates as needed
- Identify in writing annually training needed for individual employees
- Provide any required training for the Parts clerk position, as well as provide knowledge and training
- Prepare business letters, summaries, and reports, using prescribed format and conforming to rules of punctuation, grammar, diction and style
10
Skills For District Parts Manager Resume
- An understanding of basic business and accounting principles
- Enjoy coming up with better processes and being looked at for the go to person for answers to customer’s questions
- Review outstanding customer reports including credit, complaints, and requests
- Travel 7-10 days a month, including overnights, to assigned dealers throughout Nebraska, Wyoming, Montana, North Dakota, and South Dakota
- Management of Team including performance management, PBP’s, development plans and managing absence
- Utilize available pricing parameters and strategies to generate sufficient profit while maintaining customer loyalty
List of Typical Responsibilities For a Parts Manager Resume
1
Responsibilities For Regional Parts Manager Resume
- Experiences with unruly or difficult customers and ability to stay calm during those situations. Strong customer service & sales background
- Develops good customer relations and maintains a high level of service to the customer
- Planning/Organizing - Uses time efficiently, sets goals and objectives
- Knowledge of purchasing process including optimum order sizing for reduced cost
- Direct shipping and receiving efforts to ensure timely processing
- Ensure shop meets OSHA standards Assist in directing and managing the maintenance program
- Direct local Parts Managers in forecasting goals and objectives and work towards attaining them
- Supervise quoting of all tractor aftermarket part, trailer aftermarket part, janitorial and tooling programs
2
Responsibilities For Assistant Parts Manager Resume
- Management and monitoring of Parts Department processes to ensure internal and external customer satisfaction of parts sales growth and parts marketing
- Forecasts goals and objectives for the department including required inventory, pricing, ROI and profit margins
- Establishes pricing parameters in each category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
- Maintains safe and secure environment by following safety and security standards and procedures; complying with codes
- Drive sales growth through aggressive dealer and customer visits, promoting part sales, programs, systems and marketing plans for all Parts market segments
- An in-depth knowledge of the Genie product line, engineering, manufacturing, service parts, and product support processes
3
Responsibilities For Kubota Parts Manager Resume
- Counsel and monitor the performance of all whole sale parts department staff ensuring self and staff is franchise certified
- To act as a first line contact and support to the dealer network to provide assistance in the meeting of customer’s needs
- Travel, including overnights, to assigned dealers throughout Quebec and Eastern Ontario
- Prepares and administers an annual operating forecast and budget for the wholesale department
- Ensure inventory is appropriate to meet customer demand while controlling obsolete and excess inventory
- Travel 7-10 days a month, including overnights, to assigned dealers throughout Oklahoma and Texas
4
Responsibilities For Parts Manager, Autonation Resume
- Assist in developing shop employees, through Knight’s mechanical development program and through additional trainings
- Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service
- Conduct training of subordinate staff
- Sets and enforces a policy on the special ordering of parts
- Prepare and administer annual operating budget in conjunction with local Parts and General Managers
- Develop and manage a centralized purchasing process
- Assist in computing monthly commissions for Parts Managers and their staff
5
Responsibilities For Service Parts Manager Resume
- Knowledge on Various Industry Segments and transport applications and particularly Parts pricing and distribution
- Ensure full compliance with all procedures, policies and rules regarding the maintenance of warranty parts as set by the manufacturer
- Assure stocking levels are sufficient to meet customer demands
- Involve in business planning, set objectives for the department, plan and schedule activities of parts departments sales for the team to achieve the objectives
- Develops and executes the marketing plan for the parts department and monitors monthly to achieve departmental goals
- Develops and maintains, in conjunction with HR, written job descriptions covering all parts functions
- Develops and maintains all parts efficiency and management reports and reporting methods
- Customer satisfaction rating above national average as reported by Volvo CE’s CSI index
6
Responsibilities For Regional Service & Parts Manager Resume
- Collect market price information for spare parts and feed into pricing team
- Act as liaison between dealer, PACCAR Parts Division and other PACCAR Divisions in resolving heavy-duty and medium-duty parts related issues as needed
- Assist other branches in locating difficult-to-find parts
- Supervises the completion and processing of invoices and purchases orders
- Flexible of approach to problem solving
- Monitor and adjust Days’ Supply for critical and fast-moving parts’ categories and numbers
- Maintain Inventory Aging guidelines
- Promotes and merchandises parts and accessories in conjunction with marketing programs to meet department profitability and goals
7
Responsibilities For Fleet Parts Manager / Service Writer Resume
- Ensure branch safety and environmental compliance according to corporate guidelines
- Manages employee development activities and performance through coaching and performance evaluations
- Responsible for Sales result of selected Parts categories including Reman Products
- Visit Dealers and Audit Aftermarket Sales Monitoring system & Balance Score card
- Extend support in Parts Sales & Marketing activities / Monthly reports
- Responsible for working with the store to ensure that the store is SOX compliant
- Maintains warranty parts, manages shipping and scrap
8
Responsibilities For EEE Parts Manager Resume
- Responsible for part returns and managing obsolete parts
- Monitors employees daily productivity reports and corresponding payroll records
- Implements aggressive marketing and sales promotions plans to increase parts department business for wholesale accounts and "self-service" retail customers
- Takes advantage of all manufacturers' inventory co-op advertising as part of sales promotions
- Coordinates marketing and sales promotions with appropriate company personnel
- Ensures that proper safety equipment is available and being used by employees in the parts department
- Leadership, staff training / motivation
- Manage and coordinate various part sales initiatives in supporting the field in all phases of their parts requirements
- Track, analyze, and review reports to ensure costs, schedule, and performance under assigned programs are being managed within established guidelines
9
Responsibilities For Asst Parts Manager Resume
- Assist in identifying new business opportunities related to parts
- Identify and recommend pricing methodologies for new programs or proposals
- Oversees pricing of parts
- Works with upper management and Human Resources to make parts department hiring and discipline decisions
- Oversees recordkeeping and paperwork
- Oversees merchandising and displays
- Establishes short and long term operating and financial objectives for the Parts Department within the Company’s overall plans and policies
10
Responsibilities For District Parts Manager Resume
- Performs quality repairs while keeping on-time status in mind
- Makes decisions on repair vs. replace considering safety, cost and cycle time
- Removes upholstery, accessories, electrical and hydraulic window operating equipment, and trim to gain access to vehicle and fenders
- Files, grinds, and sands repaired surfaces, using power tools and hand tools
- Assist customers in selecting required parts in a friendly, professional, and efficient manner
- Assist with receiving daily stock orders
- Keep current and update count on equipment inventory and maintain manageable counts of current and missing equipment
- Keep kits for tracking devices made up and in stock for installation
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