PC Tech Resume Sample
Santa Olson
11603 Pollich Spring,
Philadelphia,
PA
+1 (555) 999 4300
Work Experience
PC Tech Specialist / DSI Tech-san Juan
08/2016
-
PRESENT
New York, NY
- Initiates and provides follow-up to call procedures to external maintenance support for those problems beyond normal capabilities
- Closes out all trouble tickets assigned and follows up to ensure user satisfaction. Informs others of inventory needs
- Performs initial as well as in-depth diagnostic and maintenance actions on PC systems, including research into projected PC requirements
- Develops and installs new or upgraded systems and components
- Provides in-depth on-site technical support of existing networked desktop-related problems
- Responds to customer question on site while on assignment
- Plans, organizes and schedules department and multiple user moves, adds, and changes to PCs, including administering of operating system and MS Exchange
PC Tech
03/2009
-
03/2016
Houston, TX
- Works effectively as a part of the team, participates and supports group efforts
- Performs hardware support for LG users, including developing specifications to users’ requirements and organizational standards and installation to the network for approved hardware products
- Performs technical diagnostics for approved hardware products to determine the means of repair (warranty, repair company)
- Performs software support for LG users, including developing specifications to users’ requirements and organizational standards and installation of said software of approved software products
- Performs problem determination for approved software products to determine the means of interventions (vendor, training, etc.)
- Performs preventative maintenance on a regular schedule to assure all devices are functional and performing to specification
- Interfaces directly with both central computer processor and personal computer users for hardware problems and trains users on proper operating procedures
- Interfaces directly with LAN & WAN specialists to assure proper specification development, installation, and maintenance of all LG devices and software
Junior PC Tech
09/2002
-
09/2008
New York, NY
- Schedules all computer systems maintenance and coordinates these actions with users and staff
- Resolves conflicts in the demands on the technicians’ time to the interest of the user
- Provides basic training to users
- Tertiary phone support of incoming service calls as well as providing backup when needed and as assigned
- Participate in on-call rotation with other techs for after-hours coverage
- Identifies and challenges work processes
- Works toward continuous improvement based on customer needs
- Contributes new ideas, makes helpful suggestions for change
Education
University of Wisconsin-Richland
1996 - 2001
Bachelor's Degree in Computer Science
Professional Skills
- Proven ability with strong problem solving skills
- Experience executing PC technician skills of configuration, build, deploy, and maintenance
- Strong Communication Skills > use of MS Office
- Excellent interpersonal and computer support skills are required
- PC tech experience or equivalent schooling in technical skills
- Strong documentation skills, both written and screenshots
- Proven experience in supporting Windows clients on a network utilizing domain controllers
How to write PC Tech Resume
PC Tech role is responsible for customer, troubleshooting, certifications, mechanical, software, dell, telephony, training, printing, security.
To write great resume for pc tech job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For PC Tech Resume
The section contact information is important in your pc tech resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your PC Tech Resume
The section work experience is an essential part of your pc tech resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pc tech responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pc tech position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative PC Tech resume experience can include:
- Good prioritization as the environment is very fast paced
- Testing hardware repairs prior to returning computer to service
- Experience installing, upgrading and adding software to end devices
- Presents to management cost effective recommendations for improving the current computing systems and teleprocessing networks
- Experience working on a multi-person support team using an established ticket tracking system
- Experience with pc troubleshooting and Imaging at the end user level
Education on a PC Tech Resume
Make sure to make education a priority on your pc tech resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pc tech experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in PC Tech Resume
When listing skills on your pc tech resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical pc tech skills:
- Clear communication and good interpersonal skills
- 1 - Experience providing break/fix and troubleshooting support (2 - 4 Years of Experience)
- Effectively escalate any issues for resolution
- Interpersonal skills necessary to train non-technical users on computer systems and applications
- Communicate effectively and efficiently with internal and external customers
- The employee communicates effectively
List of Typical Experience For a PC Tech Resume
1
Experience For PC Tech-huntsville Resume
- Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
- Working with field technicians,
- Troubleshooting of PC hardware and software related issues
- Running iClicker data through iClicker Parser to create up-loadable excel
- Troubleshooting (flow chart style)
- Building of machines (Can be personally)
- Troubleshooting knowledge of both hardware and software
- Understanding the basics of Cisco VPN architecture (AnyConnect, AD authentication, ACLs, etc)
2
Experience For PC Tech Specialist / DSI Tech-san Juan Resume
- Understanding the basics of SCCM client functionality, server reports, software & image deployment
- Understanding the basics of MS SharePoint
- Imaging computer software
- Computer imaging, retirement and related system checks, setup IP Phones, hardware cleaning, and computer boxing/unboxing,
- Participates in testing, implementing, maintaining and controlling PC/LAN systems
3
Experience For Junior PC Tech Resume
- Participates in mentoring non senior team members and providing ongoing support
- Maintains trouble log(s) for the accurate accounting and reporting of problems and resolution
- This team is very busy and we need someone who can be proactive about finding work instead of having to always be told what to do
- Well versed in using and supporting Microsoft Windows, Word, Excel, and Outlook
- Occasional AS/400 support, as required during transition periods (willing to train, have standard work)
- Upporting iSeries operations monitoring
- Basic knowledge of a VOIP telephony network including troubleshooting various VOIP devices
4
Experience For PC / Tech Resume
- Assist in tracking Assets that have been updated, manually or using provided software tools
- Performs benchmarking of hardware/software to establish organizational standards
- Verify the function, inventory and labeling diagram of office computer setup
- Disconnect and package personal computing devices on the front end of the office relocation process
- Reconnect the same devices in the new office and bring devices to the log-on prompt to verify functions
- Successfully complete the assigned workloads in the time frame established by the assigned supervisor, reporting any deficiencies that occur
- Assists with the design, support and maintenance of remote endpoints according to client configuration standards
- Analyze and troubleshoot hardware and software issues concerning individual PC and thin client machines used by the Agency
- Assist in maintaining physical inventory of Agency hardware and software
5
Experience For PC Tech-executive Support Resume
- Provide direct 1 to 1 personal training in use of hardware/software with users, as needed
- Assist Agency business units with recommendations concerning hardware/software required to accomplish unit’s mission
- Enterprise PC software/OS installation, troubleshooting and operation
- Develop end user documentation and training materials
- Provide and maintain all required documentation to support workstation installations, including workstation installation notices and data circuit orders
- Participates in user groups for the assimilation of information on new products, procedures, problems and solutions, training, and policies
- Maintains inventory log(s) for the accurate record keeping of information systems equipment
- Knowledge of personal computers hardware and software configurations, functions, and operation in relation to telecommunications and networking
6
Experience For PC Tech, Assistant Resume
- Able to handle the rigors of a fast-paced manufacturing and distribution environment
- Assists in testing the business continuation plan
- PC Imaging in large quantities, ideally with COSMIC
- Install, upgrade, maintain and troubleshoot issues in Operating Systems (Windows)
- Knowledgeable in Windows Desktop & Basic Server Operating Systems
- Computer cleaning, maintenance and repair
- Weekly copying of all iClicker data from all classrooms in use
7
Experience For IT PC Tech-grand Teton Lodge Company Resume
- Meet/Correspond with students that have questions regarding their iClicker sessions (if needed)
- Foster innovation while providing an agile approach to insert new technologies
- Maintains an inventory of all microcomputer equipment, including peripheral devices
- Create reports, diagrams, and charts as required for workstation procedures, training, and documentation
- Knowledge of relevant call tracking and ticket management applications
- Perform staging activities as documented in a consistent manner. (IT Asset build, configure, test, pack, inventory etc.)
- Upporting MS Exchange Server: Permissions, Dynamic DGs, Resource Mailboxes, Exports
- Someone with an IT background (schooling, certifications, internship)
- Complete troubleshooting and diagnostics of hardware/software issues for PCs, laptops, hand-held devices, printers, and scanners
8
Experience For PC Tech L-chicago Resume
- Knowledge of supporting a Citrix XenApp/XenDesktop environment
- Work with and understand a ticketing system
- Upporting Windows 2000/2003/2012 Server
- 2)TS/SCI Clearance (at least a Top Secret walking in the door)
- Work and take Direction from IT Peers and Managers in a team learning environment
- Repairs selected personal computers and printers not under warranty
- Open, track and close help desk tickets and promote end – user satisfaction
- Functional knowledge of Windows XP, 7, Office 2010, Server 2008
- Lift up between 51-100 lbs
9
Experience For Prncpl PC Tech Sprt Tchnlgst Resume
- Open, track and close help desk tickets and promote end–user satisfaction
- Meet with assigned supervisor at the start of each job to review the job assignment
- Attach protective devices to the flat screen monitors
- Inspect product and installation by performing written pre-punch and post-move walk through of room built by noting any damages, or other conditions requiring action
- Troubleshoots and resolves moderately complex systems problems, including coordination between users and communications with network components
- Performs moderately complex installations, maintenance repairs, and supports computer hardware, software and network connectivity
- Engages third party vendors and provides escalation as needed
- Performs due diligence and consults with third party vendors to recommend best practice solutions to improve our processes
10
Experience For Print / PC Tech Resume
- Maintains service level commitments for all service desk tickets and service requests
- Drafts clear and concise end-user documentation and provides assistance as needed
- Executive Support can handle a lot of different requests, from mobile support to desktop, to VTC needs
- Travel to multiple locations in the Greater Cincinnati, OH area
- Work with Microsoft System Center Configuration Manager to manage PCs, build PCs, and deploy enterprise software
- Provide second level support to users through the AHCCCS help desk system
- Enterprise PC hardware architecture and operation
- Wide and local area networks concepts
List of Typical Skills For a PC Tech Resume
1
Skills For PC Tech-huntsville Resume
- Excellent ability to multi-task and prioritize appropriately
- Skilled in the diagnosis and repair of specific problems relating to PC hardware and Operating System
- Strong understanding of various problem-solving methodologies
- Interest in working and obtaining experience in a true enterprise IT group
- Experience supporting or troubleshooting Datamax or Zebra label printers
2
Skills For PC Tech Specialist / DSI Tech-san Juan Resume
- Experience supporting Motorola MC9000 series handhelds running a Windows CE environment
- Showcase excellent analytical and problem solving capabilities
- Demonstrate exceptional interpersonal communication with all internal associates while providing in-person technical support
- Experience in a troubleshooting end user issues
- Ensure validations are within compliance by following industry standards, corporate policy,
3
Skills For Junior PC Tech Resume
- Hardware troubleshooting and repair experience
- Demonstrates a basic understanding of core business functions
- Demonstrates a basic understanding of technology concepts
- Experience working with hardware and other computer devices
- ) Windows Troubleshooting Experience
- 2 - Experience imaging PC's and Laptops
- 3 - Strong knowledge of Windows operating systems
4
Skills For PC / Tech Resume
- Experience in the set-up, configuration, use and troubleshooting of computers
- Experience with Microsoft Office Suite, including Excel and Outlook
- Experience with Windows 7 and upgrading to Windows 10
- Structured cabling experience highly desired
- Cat5/Ca6 cabling experience
5
Skills For PC Tech-executive Support Resume
- Experience installing client devices such as Laptops, MS Surface Pro, pc's, printers, POS, etc.,
- Experience providing end user customer support in a professional enterprise environment
- Strong ability to diagnose, troubleshoot, and resolve technical issues
- Strong technical acumen with ability to map out vision for improvement
- 1) PC Tech experience (3 years)
- Technical iphone experience
- 1) PC Tech experience (3 years) 2)TS/SCI Clearance 3) A+ or Sec + (desired)
6
Skills For PC Tech, Assistant Resume
- Demonstrated ability to acquire technical knowledge dynamically and quickly
- Teach and demonstrate to end users how to utilize hardware and software
- Two years relevant Help Desk experience in Information Technology within healthcare or other 24/7 high-availability environment
- Certification as an A+ PC specialist - or equivalent experience
- Three (3) to five (5) years of personal computer hardware/software experience
- Three (3) to five (5) years of electronic diagnostic/experience with PC equipment repair
- Two (2) years of client/server experience
- Demonstrates a basic ability to apply structure to a loosely defined problem
7
Skills For IT PC Tech-grand Teton Lodge Company Resume
- ) Customer Support Experience
- Experience with Mark Magic, Bartender, or other label generation software
- Identifies potential issues that could adversely impact End User experience and follows through on action steps
- Experience in an enterprise level, or large technical service/help desk environment
- Experience in an enterprise level, or large technical service/help desk environment/deskside support
8
Skills For PC Tech L-chicago Resume
- Excellentability to work with end users of all technical abilities
- Multi-task and prioritize issues and project tasks
- Experience of PC/LAN analysis
- PC support experience in a Windows Environment
- Use hands to finger, handle, feel or operate standard office equipment
- Printing/scanning (document imaging) concepts
9
Skills For Prncpl PC Tech Sprt Tchnlgst Resume
- Understanding of client/server computing
- Understanding of basic networking topology
- Working knowledge of Microsoft system policy and group policy in an enterprise environment -understanding of basic PC operation
- Upgrading of operating systems
- Imaging of PC's and loading of new software
- Tracking and reporting progress on all assigned projects
10
Skills For Print / PC Tech Resume
- Monitoring and troubleshooting installs
- Entering data into a tracking system
- Removing equipment and performing data migration to new machines
- Removing outdated equipment and performing data migration to new machines
- Working knowledge of fundamental operations of relevant software applications, hardware, and other equipment
- Willing to carry loads of up to 40 lbs
List of Typical Responsibilities For a PC Tech Resume
1
Responsibilities For PC Tech-huntsville Resume
- Act as IT situation manager for incidents impacting production operations
- Enterprise PC security concepts
- Troubleshoot laptop, desktop and other user device issues
- Able to troubleshoot windows based issues, printers, and other devices
- Provide in-depth problem determination and resolution for all supported data telecommunications and computer systems
2
Responsibilities For PC Tech Specialist / DSI Tech-san Juan Resume
- Design and maintain up-to-date problem determination, resolution, bypass, and recovery procedures
- Act as a technical liaison between applications and systems programmers, and computer operations for network related functional areas
- Act as a technical interface between the company and outside vendors in the repair of vendor supported equipment and review of vendor products and services
- Prepares a weekly productivity report, which summarizes activities, problems and solutions, and recommendations for overall system(s) improvement
- Knowledge of a variety of personal computer manufacturer hardware and software configuration, functions, and operation. (DELL, IBM, HP, Compaq, IBM Compatibles, etc.)
- Knowledge with Local Area Network architecture, equipment and components, management software and tools for network maintenance and troubleshooting
3
Responsibilities For Junior PC Tech Resume
- Analyze, troubleshoot, resolve hardware, software, peripherals, servers, storage and network issues
- Provide user orientation and training related to features and functionality of the implemented systems, both hardware and software. As well as a new user preparation and setup of systems
- Become an expert in systems local to your plant, and corporate systems used locally and document processes, while developing a deep understanding of the business processes used in MTD distribution facilities
- Conduct pro-active analysis and performance tuning across all components of the Desktop and Software Delivery systems
- Assist with setup of new manufacturing equipment (CNC/SLS), PLCs, and HMI connectivity
- Track and monitor problems to insure timely resolution and escalate as appropriate
4
Responsibilities For PC / Tech Resume
- On-site liaison for corporate projects, and for local projects, while working alongside other departments to achieve company goals and visions – align IT with the business
- Supervise repair and maintenance of all IT hardware, interfacing with vendors as appropriate
- Provide monthly analysis of incidents impacting the site, provide recommendations
- Understand/document/communicate IT needs for projects in advance
- Be accountable for estimates and repair timelines
- Think beyond the basic issue or request as submitted to determine/resolve root cause
- Understands BCP, quality, security and compliance requirements for supported area and analyzes the impact of technical alternatives on the systems environment
5
Responsibilities For PC Tech-executive Support Resume
- PC Support, Desktop Support, PC Support, Windows
- Follow processes and ask questions when process can’t be followed
- Provide in-depth problem determination and resolution for all the company supported data telecommunications and computer systems
- We need a self starter and someone who can keep "find things to work on"
- Install, upgrade, maintain and troubleshoot hardware/software and peripheral devices for desktop computers
- Able to troubleshoot on your feet
- Successful completion of additional related certification such as MCP, Help Desk Institute CSR, Help Desk Institute SCA, etc
- Direct contact with students for computer related problems
- Assist in Server Maintenance
6
Responsibilities For PC Tech, Assistant Resume
- Assists in Network Maintenance
- Technical instruction to faculty and staff on use of touro used software
- Setup and maintain A/V equipment
- Management of group emails
- Remote support to faculty and staff
7
Responsibilities For IT PC Tech-grand Teton Lodge Company Resume
- Create backups from all clicker data
- Spreadsheets for grade center
- Meet/Correspond with faculty to help re-grade clicker sessions in iGrader (if needed)
- Enable and improve IT in support of mission operations and customer satisfaction
- Provide reliable SIE core services worldwide
8
Responsibilities For PC Tech L-chicago Resume
- Provide flexible and scalable services for all SOF site-unique requirements
- Establish flexible and scalable contracts
- Align SIE services with the Joint Information Environment
- Defines and coordinates preventative maintenance activities related to microcomputers
- Assists in the definition and coordination of microcomputer configuration standards
- Prepare software deployment packages for Microsoft System Center Configuration Manager
9
Responsibilities For Prncpl PC Tech Sprt Tchnlgst Resume
- A+ Certification (Nice, but not necessary)
- Three (3) to five (5) years in customer service related position
- The work schedule is 8am-4pm, M-F
- What are the locations? Fremont, OH and Southern MI
- Hands on technical knowledge of laptop and desktop design and software installation required
10
Responsibilities For Print / PC Tech Resume
- Provides PC/LAN support
- 8am-4pm 1 tech needed
- 2pm-10pm 1 tech needed
- Provide technical support in a professional manner
- MS MCSA certification (ex: 680, 685, 686 tests)
- Microsoft windows refresh
- Dell/HP PCs and Laptops
Related to PC Tech Resume Samples
Analyst Tech Resume Sample
Work Experience
• Provide containment plan for new arising field issue and close loop back to QA/SPQ for long term prevention
• Authors knowledgebase articles
• Formulates nutritional supplement products in various forms in support of manufacturing
• SQL, Windows, or Uni...
Professional Skills
• Proven Experience in supporting computer h...
• Handle on call rotation in 24/7 environmen...
• Basic computer skills including a working ...
Quality Tech Resume Sample
Work Experience
• Perform wet chemistry and instrumentation testing
• Use of analytical balances, HPLC, GC, ICP, KF Titrator, IR, UV, pH Meter, volumetric glassware
• Read/interpret advanced blue prints, assembly drawings, angularity, profile, and various datum’s (Vectors)
• &...
Professional Skills
• Strong oral and written communication skil...
• Good organizational skills and basic math ...
• Proven skills in performing product dimens...
Telemetry Tech Resume Sample
Work Experience
• Maintains confidentiality of all patients’ information
• Completion of basic arrhythmia course and successfully passed ECG test
• Telemetry and clerical coordinator experience or as directed by department director
• Demonstrates effective communication,...
Professional Skills
• Good verbal and written skills Basic cleri...
• Actively identifies areas of opportunity i...
• Basic clerical, computer data entry and ma...
Principal Technical Resume Sample
Work Experience
• Proven ability to deliver on a project’s established scope, schedule and budget
• Provides technical leadership and management for EPRI research projects associated with designing and implementing security technology solutions in an operations technology (OT) environment. This includes implementing...
Professional Skills
• Strong writing and presentation skills. So...
• Demonstrated strong communications (both w...
• Proven ability to communicate effectively ...
Engineering Technologist Resume Sample
Work Experience
• Problem Solving & Initiative: Seeks opportunity to work beyond routine assignments by solving problems of light complexity. Actively seeks out information to increase technical knowledge in area of responsibility. Applies technical knowledge in resolving basic problems encountered in assigned work. Uses initiative in...
Professional Skills
• Demonstrated strong interpersonal and prob...
• Strong interpersonal skills and the abilit...
• Strong teamwork skills which includes coll...
Product & Technology Resume Sample
Work Experience
• Manage regular data imports into IBM’s i2 and iBase
• Day-to-day management of technical operations to support the company’s existing revenues
• Responsible to stand up the Strategic Change and Transformation Management Community of Practice and Advisory Councils CoPs and CoE...
Professional Skills
• Wear personal protective equipment is requ...
• Excellent written and verbal communication...
• Excellent communication, organization, neg...