Peer Support Specialist Resume Sample
Alanna McDermott
1814 Marta Groves,
Philadelphia,
PA
+1 (555) 177 4637
Work Experience
Peer Support Specialist
08/2016
-
PRESENT
Dallas, TX
- Assists the individuals served in identifying their personal goals, in setting objectives for each goal, and determining interventions to be used based on the consumer’s life goals
- Draws upon own personal recovery experience with mental health/addiction challenges as a basis for engagement with members as a peer, and to validate members’ own lived experiences
- Assists members with voicing their strengths, interests and goals throughout their services including: goal plans, crisis plans and other methods of expressing individual preferences
- Utilizes a comprehensive resource guide and educates members served about local community supports and resources
- Supports members served in developing strategies to reduce self-stigma
- Engages and communicates with a wide range of members served especially those who are struggling to be active in their own recovery
- Assists members served in all needs including Activities of Daily Living (ADLs)
- Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all
- Travels locally to provide outreach to members served in the community (program specific)
Psc-peer Support Specialist / Family Advocate
03/2013
-
05/2016
New York, NY
- Knowledge of and ability to use public transportation
- Knowledge of the mental illness process
- Knowledge of recovery focused, strengths based work in mental health/addiction recovery
- Willing to understand each member’s unique circumstances, personal preferences, and goals and incorporate them into daily work as well as any needed crisis response to help the member regain a sense of control
- Strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity
- Strong communication, writing, and typing/computer skills
- Draws upon own personal lived experience as a parent or primary caregiver of a person with behavioral health challenges as a basis for engagement and to validate members’ and families’ own lived experiences
Family Peer Support Specialist
09/2006
-
01/2013
Philadelphia, PA
- Conduct groups and 1:1 sessions with families to strengthen the efforts of families in caring for and honoring their loved ones’ well-being
- Draw upon own personal recovery experience with mental/addiction challenges as means to engage in common experiences with the participants as a peer and to validate participants’ own lived experiences
- Assist participants in all needs including Activities of Daily Living (ADL’s)
- Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe, healing environment for all
- Travel locally to provide outreach to participants in the community (program specific)
- Be willing to seek to understand each participant’s unique circumstances and personal preferences and goals and incorporate them into daily work with the person as well as any needed crisis response to help the participant regain a sense of control
- Have a strong understanding of recovery and resilience, the value of participant partnerships and participant choice, and the balance between protection from harm and personal dignity
- Possess strong communication, writing skills, and typing/computer skills
Education
Belhaven University
2002 - 2006
Mba's Degree in Social Services
Professional Skills
- Experience using a computer and strong keyboard navigation skills including the use of MS Office Suite, Word and Excel is required
- Facilitates structured skills training groups such as social skills, anger management or other psycho-educational topics
- Proficiency using a computer with strong keyboard navigation skills including the use of MS Office Suite, Word, and Excel applications; required
- Provides one-on-one or group activities designed to share experiences, build relationships, enhance competency, and develop community living skills
- Work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound judgment
- Understanding of wellness strategies, coping skills and collaborative process
- Outstanding communication skills, ability to listen with compassion and to address sensitive issues in a caring, supportive manner
How to write Peer Support Specialist Resume
Peer Support Specialist role is responsible for techniques, community, modeling, training, veterans, developing, activities, coping, learning, basic.
To write great resume for peer support specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Peer Support Specialist Resume
The section contact information is important in your peer support specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Peer Support Specialist Resume
The section work experience is an essential part of your peer support specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous peer support specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular peer support specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Peer Support Specialist resume experience can include:
- Good organizational skills, ability to plan/perform work independently and as part of a team while managing a caseload of 6 to 12 participants
- Suggest individual and group activities designed to share experiences, build relationships, enhance competency, and develop community living skills
- Acts as a liaison to community resources and assist consumers using these resources to enhance independent living skills and self-sufficiency
- Acts as a liaison to community resources and assists consumers using these resources to enhance independent living skills and self-sufficiency
- Desired: Demonstrated knowledge of and experience working with services provided in the Washington State public behavioral health treatment system
- Assists the individual served to effectively address the identified problem, and/or refers the individuals served to the appropriate clinical staff
Education on a Peer Support Specialist Resume
Make sure to make education a priority on your peer support specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your peer support specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Peer Support Specialist Resume
When listing skills on your peer support specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical peer support specialist skills:
- Applies effective communication skills when interacting with individuals served, team and family supporters
- Experience providing care to socially and medically complex patients effectively in a variety of non-traditional settings
- Living and ability to teach those skills to other individuals with severe mental illness
- Modeling skills for positive lifestyle and community engagement
- Communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on phone
- Learns new skills and applies learning to new situations
List of Typical Experience For a Peer Support Specialist Resume
1
Experience For Psc-peer Support Specialist / Family Advocate Resume
- Experience in public speaking and training methods
- Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served
- Assists participants in all needs including Activities of Daily Living (ADLs)
- Coordinate and lead WWP Facilitator Training in support of Peer Facilitator Training events
- Maintain, edit, and periodically update Warrior Leader / Peer Support Group training materials; develop new training materials as required and/or directed
2
Experience For Diversion First Peer Support Specialist Resume
- Assist residents in working with their case manager or treatment team in determining the steps they need to achieve their goals for recovery
- Assists in identifying recovery goals to help members realize improved personal health outcomes through shared decision making and health literacy/education activities
- Provides information and support to assist members in effectively participating in developing a plan of care, engaging in team-based planning and facilitating co-creating of Wellness Recovery Action Plans (WRAP) and Peer Support Whole Health and Resiliency (PSWHR) as needed based on member’s choice
- Empowering recoverees to make self-determined and self-directed choices about their recovery pathway
- Supporting recoveree as they move through all stages of recovery
- Models and collaborates to develop problem solving techniques with members
- Undertakes review of the service needs of the TRS participant caller and responds by offering peer support and appropriate referrals to community resources
- Work with FEP team leaders to develop and support new programming
- Assist with purchasing food or general supplies for milieu/group activities, as needed
3
Experience For Family Peer Support Specialist Resume
- Support residents in navigating the Department of Public Welfare system with insurance purposes and other community resources
- Transportation of residents to community service events, job fairs, employment centers, clinics, etc. using Company vehicle
- Shares resiliency and recovery-oriented educational materials
- Employs strategies to engage members who do not keep important follow-up appointments to identify barriers and obstacles and collaborate to find solutions
- Meets members in inpatient settings and assist in identifying what lead to the crisis and in implementing relapse prevention strategies and assist in transitions from different treatment settings
4
Experience For Peer Support Specialist Internship Resume
- Documents all interactions according to company standards
- Promotes community participation/inclusion as a strategy to prevent avoidable hospital admissions
- Links members to community-based peer, parent, and family support services
- Serves as champion and a resource for resiliency and recovery principles, strategies and tools
- Travels to meet members within the community
- Communicates with Telephone Recovery Support Program (TRS) participants regarding addiction treatment and recovery support services via telephone, email, text and regular mail, requests for service
- Works with consumers to support and strengthen their capacity to engage in their personal recovery. Provides valuable peer support to recoverees
5
Experience For Pact Peer Support Specialist Resume
- Draws upon own personal recovery experience with mental health/addiction challenges as a basis for engagement as a peer with the members served and to validate members’ own lived experiences
- Assists members served with voicing their strengths, interests, and goals throughout their time in services including: goal plans, crisis plans and other methods of expressing individual preferences
- Utilizes a comprehensive resource guide and educates members about local community supports and resources
- Liaison with parent-run and consumer organizations and provider agencies regarding efforts to expand the use of peer specialists, achieve family/consumer-driven and youth-guided care, and support recovery-oriented programs. Acts as liaison with advocacy organizations regarding peer support training and implementation initiatives
- Communicates with TRS participants regarding addiction treatment and recovery support services via telephone, email, text and regular mail
6
Experience For Certified Peer Support Specialist Resume
- Uses their own lived experiences with substance abuse and mental health recovery as a vehicle to establish rapport and build relationships with the consumer and/or family members
- Maintains a working knowledge of available resources in the community and communicates same to team and the consumers
- Works closely with team members in providing services and communicates frequently consumers’ responses to treatment
- Works with consumers to support and strengthen their capacity to engage in their personal recovery
- Completes progress notes, other patient record documents and writes comprehensive and timely reports in accordance with Banner policy and funding source guidelines
- Provides a welcoming and supportive atmosphere for individuals receiving services
7
Experience For Peer Support Specialist, Per Diem Resume
- Completes all required training by Banner Health or as requested by supervisor and participates in individual and team clinical supervision
- Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition
- Reviews service requests/referrals for all populations and responds in accordance with prescribed departmental procedures
- Provides community-based outreach services as in a professional, supportive manner
- Maintains comprehensive and up-to-date knowledge of services available to the population served
8
Experience For Certified Intentional Peer Support Specialist Resume
- Work to expand availability of peer support programs, provide training to encourage the development of peer-operated programs in Iowa and use our national experience with SUD peer support to assist the Agency’s development and implementation of these new services
- Uses his/her own recovery experience and training to assist families and consumers with defining their recovery goals, and developing the skills and knowledge needed for the consumer's recovery
- Works in conjunction with all agency programs as part of the consumer’s treatment team
- Facilitates wellness and recovery groups (psycho-educational) and teaches recovery principles one on one
- Assists individuals to fully participate in the communities where they live and work by orienting individuals to community resources, educating how to access, and advocating for increased opportunities for involvement
9
Experience For Peer Support Specialist Resume
- Facilitates communication and understanding between recipients and providers of services so that providers make better informed recommendations and recipients make better informed choices
- Explains services and procedures to individuals being served, and anyone they want to be involved for their support, so they know what to expect
- Assists recipients to articulate their needs and concerns to providers
- Serves as advocate and liaison between individuals, families, staff, and physicians
- Assists clinical staff with supporting those being served and reviewing their progress in life skills and activities of daily living, and immediately consults with clinicians when consumers are in psychiatric crisis or appear to be at risk
- Strong ability to recognize the value of partnerships with participants and families so that a balance between a persons’ choice and caregiver contribution can be achieved
- Be curious in seeking to understand participants’ and families’ unique circumstances, preferences and recovery goals and incorporate them into daily work as well as any needed crisis response to support the participant regain a sense of control
- Work with peers to identify wellness and recovery goals. Help patients create and revise their evolving Care Plan that identifies each person's self-determined goals, as well as objectives and action plans for achieving their goals
- Model principles of recovery to show by example that recovery is attainable. Share own story as appropriate, and 'walk the road of recovery' alongside program members
10
Experience For Psc-peer Support Specialist / Family Advocate Resume
- Work with peers on specific objectives identified on their Care Plan, ensuring that these specific objectives always refer back to the individual's treatment plan
- Exceptional interpersonal skills; team player with the ability to communicate with diverse personalities; tactful, mature, and flexible
- Maintain good working relationships with other sections and departments to represent the Medical Center in a positive manner
- Experience in or knowledge of recovery from traumatic injury, illness, or combat stress
- Work to increase levels of cultural sensitivity, awareness, and competency regarding person-centered and peer-delivered services
- Facilitate recovery-focused group activities
- Coordinate with other team members to keep team informed of issues and progress
List of Typical Skills For a Peer Support Specialist Resume
1
Skills For Psc-peer Support Specialist / Family Advocate Resume
- At least two (2) years of experience in the guiding principles of recovery and lived experience with the target population
- Knowledge and skills in counseling techniques with individuals and groups
- Works effectively with individual clients and groups, both independently and as a team
- Works effectively with medical and law enforcement or other security personnel
- Skill in effective written communications
- Bilingual skills (Spanish/English or Cantonese/English or Mandarin/English)
- Exceptional organizational and interpersonal skills, with attention to detail required
2
Skills For Diversion First Peer Support Specialist Resume
- Experience in a setting working with members in a mental health or substance use setting is required
- Interest or experience in working with people who are difficult to engage and maintain in traditional mental health programs
- Experience working in a social or healthcare field and/or a mental health capacity
- At least three years of experience in the guiding principles of recovery
- Lived experience is required
- Organize and prioritize own work schedule on short-term basis (longer than one month)
- Peer support experience
3
Skills For Family Peer Support Specialist Resume
- Professional experience with Word, Excel & Outlook
- Experience as a beneficiary of the Behavioral Health system of care
- Experience as a recipient of the public Behavioral Health system of care
- At least three years of experience working in social or healthcare field and/or mental health capacity
- Supportive counseling and/or mental health information and referral services experience
- Experience with community based service provision to adults with addictions
- Experience with community based service provisions to adults with addictions
- Understanding of common psychiatric disorders including addictions and dual diagnosis
4
Skills For Peer Support Specialist Internship Resume
- Understanding of the principles of recovery and resiliency
- Two (2) years planning, resourcing and executing training/instruction required
- Pre-employment drug screening and background check including fingerprinting required
- 2520 West Irving Boulevard Suite 100 , Irving, TX 75061 USA
- Successful completion of Peer Support Training / Certified Peer Specialist or Peer Employment Training within one (1) year of hire
5
Skills For Pact Peer Support Specialist Resume
- Successful completion of Peer Support Training or Peer Employment Training within one year of hire
- Understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints
- Apply common sense in performing job
- Complete routine forms, use existing form letters and/or conduct routine oral communication
- Express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly
6
Skills For Certified Peer Support Specialist Resume
- Make informal presentations, inside and/or outside the organization. Speaking before groups
- Competency in providing services which are both age and population specific in a
- Successful completion of Peer Support Training / Certified Peer Specialist
- Knowledge of the Recovery process and the ability to facilitate recovery using
- Groups by soliciting input from the mental health consumers on their strengths and
- Participates in setting objectives for each goal and collaborates to determine recovery and wellness supports
- Maintains appropriate records as mandated by University Behavioral Health Care policy and applicable accrediting organization standards
- Exercise sound judgment when interacting with mentally ill patients
7
Skills For Peer Support Specialist, Per Diem Resume
- Be able to use computer to record services or be willing to learn
- Be a self-identified former consumer of substance abuse services with a history of managing one’s own illness
- Awareness of the importance of recovery in living with an addictions problem
- Completion of Family Peer Support Training
- Certified Peer Support Specialist, or willing to work towards certification within 6 months from date of hire
- Participate in Treatment planning with consumers and families who request that support.
- Willing to seek to understand members’ unique circumstances, personal preferences, and goals and incorporate them into daily work as well as any needed crisis response to help them regain a sense of control
- Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity
- Communicate and work effectively with members served, family members, and staff from various backgrounds
8
Skills For Certified Intentional Peer Support Specialist Resume
- Experience working with adults facing mental health/addiction challenges
- 801 South State Hwy 161 - 5th Flr , Grand Prairie, TX 75051 USA
- 2110 North Galloway, Suite 116 , Mesquite, TX 75150-5737 USA
- 217 North Tenth Street , Garland, TX 75040-6135 USA
- 5955 Alpha Road , Dallas, TX 75240 USA
- 1610 S. Malcolm X Blvd Suite 201 , Dallas, TX 75226 USA
9
Skills For Peer Support Specialist Resume
- Understand, remember, and apply oral and/or written instructions or other information
- Understand, remember, and communicate routine, factual information
- Understand complex problems and to collaborate and explore alternative solutions
- Understand and follow basic instructions and guidelines
- Add, subtract, multiply, divide and to record, balance, and check results for accuracy
- Knowledge of principles and practices of peer support interventions such as recovery
- Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles emergency or crisis situations
- Sit for extended periods of time at a desk working with a computer, typewriter and fax machine. Ability to carry files and bend and reach to file. Moderate physical effort (lift/carry up to 50 pounds). Ability to climb stairs to reach other UBHC departments. Working with seriously mentally ill adults
- The work environment is generally pleasant in a clean, well-lighted, and quiet to moderately loud setting. Handles phone requests under time and decision-making pressure. Handles emergency or crisis situations
10
Skills For Psc-peer Support Specialist / Family Advocate Resume
- Work environment is generally pleasant, clean, well-lighted, and quiet to moderately loud setting. Handles phone requests under time and decision-making pressure. Handles emergency or crisis situations
- Work Environment: Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles phone requests under time and decision-making pressure. Handles emergency or crisis situations
- At least three (3) years of experience working in social or a healthcare field
- Knowledge of principles and practices of peer support interventions such as recovery planning, peer mentoring and WRAP classes
- Competency in providing services which are both age and population specific in a psychiatric setting
List of Typical Responsibilities For a Peer Support Specialist Resume
1
Responsibilities For Psc-peer Support Specialist / Family Advocate Resume
- Experience in community/outpatient setting working with members in a mental health or substance use setting; required
- At least three (3) years of lived experience in law enforcement, education system, child protective services, or parenting a child with a disability
- Preferably two to three years’ experience serving as an advocate to families or individuals within the behavioral health service delivery system
- Follow the ethical code of profession avoiding boundary issues and dual relationships with clients when possible
- Display knowledge of Directive 2010-030 regarding documentation
2
Responsibilities For Diversion First Peer Support Specialist Resume
- Treat all customers with respect and dignity using professional tact
- Use computer to record services or be willing to learn
- Use computer to record services, or be willing to learn
- Engages individuals served in a collaborative and caring relationship
- Maintains a working knowledge of available resources in the community and communicates the same to the team and the consumer
- Provide guidance regarding various patient activation tools that can support member health and wellness
- Maintains appropriate records, as mandated, by University Behavioral Health Care policy and applicable accrediting organization standards
- Establish and maintain harmonious working relationships with mentally ill patients and staff
- Attend and positively participate in required team and agency meetings
3
Responsibilities For Family Peer Support Specialist Resume
- Ensure timely completion of all required paperwork
- Represent and advocate for the values and principles of recovery-oriented care
- Participate in interdisciplinary FEP team meetings and group supervision as required
- Intermittently collaborates with FEP program clinicians and milieu coordinator
- Meets individually with patients to discuss and listen about their mental health progress. Conducts small group meetings with patients to discuss their needs. Makes recommendations for improving the treatment programs and services to the patients
4
Responsibilities For Peer Support Specialist Internship Resume
- Meets with Patients upon their admission to mental health services to orient them to groups and services available
- Meets in small groups with patients that are recommended by the treatment teams and presents discussions focusing on positive life management skills, how to deal with difficult situations upon discharge, and how increase a sense of hope
- Attends treatment team meetings as requested and shares insights gathered on the patients in order to assist the treatment teams develop recovery plans
- Develop, plan and maintain all aspects of administrative, support and logistical aspects of peer support group leaders and alumni points of contacts
- Subject matter expert for warrior leaders and peer support group facilitators
- High level of proficiency in the use of Microsoft Office programs, especially MS Word, MS Excel and MS PowerPoint
- Identify members for peer council, advocate with collateral contacts
- Support members to access and engage in treatment services
5
Responsibilities For Pact Peer Support Specialist Resume
- Meets privately with patients that request to meet to register complaints. Gathers as much detail from the patients about their complaints and gives the information to leadership Programs. Follows up with patients to find out if they are satisfied with the actions that were taken to address their complaints and keeps leadership informed
- Assists in conducting peer support activities and support groups
- Participate in the service, training, consultative and other professional activities of treatment program and functions as full professional member of the multidisciplinary team assisting homeless program team members physicians and other professional/non-professional personnel personnel in a rehabilitation treatment program
- Facilitating group as appropriate to the knowledge and skill of the Peer Support Specialist
- Teach and role model the value of every individual's recovery experience
6
Responsibilities For Certified Peer Support Specialist Resume
- Developing additional peer oriented services based upon the needs of the Recovery Team and Mental Health Service Line
- Certified Peer Specialist OR the ability to complete Training program within one year of employment
- Handle crisis interventions for any program patient or address other emergency situations
- Knowledge of local system of services, resiliency and recovery principles and tools, such as wellness recovery action plans, wraparound process, and community-based peer, family and parent support organizations and services
- Summarize and document findings in treatment plans
- The ability to travel to client and/or patient sites within a designated area
- Certified Peer Specialist as determined by the Department of Mental Health
7
Responsibilities For Peer Support Specialist, Per Diem Resume
- Treat all co-workers, clients, and families with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations with respect and dignity
- Experience supporting individuals with physical health challenges to navigate the physical health care system
- At least three (3) years of experience working with substance abuse or mental health
- Knowledge of and experience providing services for persons from diverse cultural backgrounds
- Experience in recovery
- Experience with substance abuse or mental health
8
Responsibilities For Certified Intentional Peer Support Specialist Resume
- Experience as a beneficiary of the public Behavioral Health system of care
- Displays a non-judgmental attitude
- Knowledge of de-escalation methods or ability to be trained in de-escalation methods
- Work environment includes both office based services, provided in the NJ Prison system and community outreach
- The employee spends much time driving, walking, standing, bending and talking with individuals served in the community located throughout the County. Transport of individuals served in state vehicles
- Peer Specialist Certification required
- Established standardized mental health processes
- Support individual clients in self-directed recovery
9
Responsibilities For Peer Support Specialist Resume
- Knowledge of the signs and symptoms of mental illness & substance use disorders
- Knowledge of how to establish and sustain self-help (mutual support) and educational
- Work Environment: The work environment includes both office based services, services provided in the NJ Prison system and community outreach. Individual wellness checks and crisis intervention required
- Pre-employment drug screening and background check including finger printing is required
- Position requires the ability to speak clearly and write proficiently. Hearing is essential. The employee can expect to lift up to 30 pounds
- Certified Peer Specialist and/or completed Peer Support Training
- Current Certification by the State Peer Counselor Training Program (WA/OR)
- Thorough understanding of the principles of recovery and resiliency
- Knowledge of inpatient psychiatric services, including Western State Hospital
10
Responsibilities For Psc-peer Support Specialist / Family Advocate Resume
- Credentialed as a Certified Peer Specialist within 3 months of hire
- The employee spends much time driving, walking, standing, bending and talking with individuals served in the community located throughout the County. Position involves the transport of individuals served in state vehicles
- Completion of a Peer Support Certification in the state of Oregon within one (1) year of hire
- Meet state requirements for registration as an Agency Affiliated Counselor within 60 days of employment(WA/OR)
- Travel at least 75% of the time within the state where the position is located (50% of the time is travel within the community; reimbursed for mileage)
- Experience as a peer specialist
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