People Services Resume Sample
Ernie Huel
95008 Skiles Cliffs,
Phoenix,
AZ
+1 (555) 827 6380
Work Experience
People Services Manager
05/2017
-
PRESENT
New York, NY
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to
- Attends EDD unemployment hearings, along with HealthCare Partners’ third party Administrator
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance
- Processing and tracking payroll transactions using ADP payroll system, including, but not limited to bi-weekly payroll processing, W-2’s, ACA reporting requirements, final payments for separating employees, and special transactions such as retroactive payments, bonuses/commissions, garnishments, TDI, and employee rewards
- Payroll-related systems and procedures, including but not limited to time reporting, tracking overtime, tracking applicable paid leave i.e., vacation/sick/holiday, paycheck distribution, and record keeping
- Maintaining personnel information, including but not limited to processing new hires, separations, and other transactions via ORACLE HRIS, ADP Systems, and Timesaver
- Provide support in recruitment process, including but not limited to preparing, editing, and proofreading job descriptions, placing job advertisements, and inputting and updating the applicant tracking system (Kenexa)
People Services Coordinator
07/2011
-
02/2017
Los Angeles, CA
- Partnering with other corporate PS functions (e.g., Teammate Relations, Compensation, Benefits, Recruiting), and acting as internal consultant and strategist to deliver positive business results
- Experience coaching and influencing all levels of leaders; including executives
- Design and creation of impactful presentations and training facilitation
- Strong collaboration skills and experience working in cross-functional teams
- Exercise considerable judgment, discretion, and confidentiality
- Coach and influence all levels of leadership
- Commitment to DaVita's mission and core values demonstrated in every day performance and interactions with teammates and leaders
People Services Assistant
06/2004
-
01/2011
Philadelphia, PA
- Provide support in Accounting’s quarterly and year-end processing
- Functioning as a core member of the administrative team, providing administrative and office support for Director of People Services, Director of Finance and Managing Director
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Administers the Unemployment and State Disability functions; attends EDD unemployment hearings, along with HealthCare Partners’ third party Administrator as required
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Strong analytical skills to leverage data and analytics to help drive key people and organizational decisions, opportunities and action planning/delivery
- Integrate strategic talent management initiatives to ensure operational successes through talent acquisition, teammate development and succession planning
- Operate autonomously, acting as a trusted advisor, and an integral member of the leadership
- Experience owning major strategic initiatives, implementing change management and organizational development strategies
Education
University of Phoenix - Northwest Indiana Campus
2000 - 2004
Bachelor's Degree in Business
Professional Skills
- Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
- Strong project management skills and the ability to juggle various priorities
- Demonstrated strong analytical and data manipulation skills
- Strong communication, coaching and social skills
- Excellent written and verbal communications skills - ability to interface with all levels of the organisation
- Excellent IT skills - particularly Excel, Word and PowerPoint
- Strong interpersonal skills; ability to deal with a wide variety of constituents and personality styles
How to write People Services Resume
People Services role is responsible for analytical, communications, excel, organizational, interpersonal, documentation, powerpoint, word, coaching, analytics.
To write great resume for people services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For People Services Resume
The section contact information is important in your people services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your People Services Resume
The section work experience is an essential part of your people services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous people services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular people services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative People Services resume experience can include:
- Consistently exhibits behavior and communication skills that demonstrate DaVita’s Mission, Vision, Core Values and Guiding Principles
- Proven organisation skills to manage a busy workload
- Strong organisation and self-motivation skills
- Strong MSOffice Suite skills
- Strong organisationand self-motivation skills
- Excellent customer & communication skills
Education on a People Services Resume
Make sure to make education a priority on your people services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your people services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in People Services Resume
When listing skills on your people services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical people services skills:
- Project management and leadership skills, ability to effectively manage multiple projects
- Good judgement and analytical skills to assess options and craft solutions, whilst identifying and evaluating risks
- Good listening skills and patience to work with all levels
- Demonstrated generalist background, PHR/SHRM-CP qualified or equivalent experience (at least 10+ years progressive experience)
- · Strong collaboration skills to help teams achieve their goals
- · Strong written, verbal and interpersonal communications skills
List of Typical Experience For a People Services Resume
1
Experience For People Services Coordinator Resume
- Acts as a liaison between the national People Services team and the local market to ensure the market’s HR needs and objectives are represented in the development of strategies, programs and policies
- Consistently exhibits behavior and communication skills that demonstrate DMGs’ commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Effective verbal and written communication skills. Bilingual English/Spanish required
- Computer literate with strong internet research skills
- Excellent communication, detailed, organizational skills
- Proven experience within practical HR
- Proficient in all MS products, intermediate skills required
- Motivated, self-driven and proud to see through an excellent customer experience
- Verbal and written communication skills necessary to explain complex and/or confidential information.
2
Experience For People Services Manager Resume
- Accurate dataentry skills
- Meets with management to discuss and clarify requests for projects, highlight issues, and make recommendations to address issues and priorities
- Forge strong relationships with business and within HR
- Be present and provide a great experience in our Life@ Facebook Centre daily to engage with employees providing information or resolving queries
- Develop a strong knowledge of all Facebook HR processes and policies including leaves, payroll, benefits, time-off, relocation
- Experience working with employees and HR processes
3
Experience For People Services Generalist Resume
- Business acumen about the company/industry/business/function, organizational financial health and effectiveness, culture and our competition
- Maintains an effective level of literacy about their divisions' financial position, mid-range plans, culture and competition
- HR Diploma or Business Administration qualification (or previous industry experience)
- Demonstrated ability to maintain confidentiality concerning information accessed
- HR or related recruiting experience
- Experience with payroll processing, policies and federal/state/local tax laws
- HR Diploma orBusiness Administration qualification (or previous industry experience)
- HR system experience – workday & ADP
4
Experience For People Services Operations Lead Resume
- Plays lead role in the Efficiency and Effectiveness Programme on global & local level
- PeopleSoft Experience (Desirable)
- Research and analyze information and data and arrive at valid conclusions, recommendations and plans of action
- System experience – HRIS (Oracle and Taleo desirable but not essential)
- Juggle multiple priorities at once
- Previous office experience
- Deliver excellent customer care
5
Experience For People Services Administrator Resume
- Project management and or LEAN/Operational Excellence experience
- Maintain a positive attitude and ability to organize/prioritize workload
- Possess strong drive and enthusiasm with the motivation and credibility for process improvement
- Work in a fast-paced and target-driven environment and someone with strong operations background
- Experience in Human Resource
6
Experience For People Services Specialist Resume
- Experience in a Human Resources Generalist role
- Professional ‘HR’ written communication experience
- Human resources generalist experience with emphasis on teammate relations
- Human resources experience
- Strong emotional intelligence; able to accept 360° feedback in a constructive manner, learn from it, and adapt behavior accordingly
- Payroll Manager Experience
- Previous experience in a corporate human resource function
7
Experience For People Services Center Manager Resume
- End-to-end project experience
- Strong customerservice focus
- 1-year experience in administrative tasks is advantage
- Experience of Payroll Preparation
- Experience in a global HR Services Environment
- Experience with HRIM system
- Experience of ownership of Payroll Vendor relation
- Contributing to moving HR from “reactive” to “proactive” and engage in driving initiatives within REMS
- Reporting and analysing People Services and Business performance
8
Experience For People Services Assistant Resume
- Representing the organization at relevant industry events/associations relating to HR matters
- Ensuring compliance and consistency of the processes and adhering to GDPR and other relevant employment law
- Leading the local employee engagement agenda, providing advice on how to enhance this across region
- Training Magazine Top 125 ('05-'17)
- Working with the HR consultant team to facilitate and support on larger scale change projects or programmes
- Responding to questions and queries from the wider business and/or new starters ensuring problems are resolved
- Learning and understanding HR policies and processes
- Composing offer letters in partnership with the recruiting team
- Including the HR activity calendar, HR intranet and shared drives, to ensure information is readily available to best support managers and the HR team
9
Experience For People Services Analyst Resume
- Processing of personal changes
- Processing of employee file
- Processing offers and contracts for new starters across the business
- Monitoring the background check process to ensure compliance with company standards
- Invoicing and creation of purchase orders
10
Experience For People Services Center Specialist Resume
- Working with the internal Talent & Resourcing teams to assist with the implementation of the talent agenda and supporting people development initiatives
- Leading the local Diversity and Inclusion agenda across the region to seek to attract, develop and retain a diverse group of talented people
- Working knowledge of Microsoft Word, Outlook
- Establishing collaborative partnerships and influence results across the organization
- Participating in the development of the “People” Strategy, departmental goals, objectives and systems
- Understanding of HR Software programs
- Working to tight deadlines and SLA`s
- Leading with professionalism & integrity
List of Typical Skills For a People Services Resume
1
Skills For People Services Coordinator Resume
- Strong communication skills, both written and verbal and able to maintain confidentiality
- Good communication skills, proactive and able to multi-task
- Good in PC skills such as MS Excel, Words, & Powerpoint
- Strong timemanagement skills
- Experience with Excel including creating pivot reports, VLOOKUPS, and charts/graphs partnered with analytical and problem solving experience
2
Skills For People Services Manager Resume
- Proven experience of successfully dealing with issues of a contentious and sensitive nature, whilst exercising sound judgement
- A solid understanding of HR Administration tasks also with a good knowledge of learning and development
- · Proven experience owning major strategic initiatives, implementing change management and organizational development strategies
- Prior experience working with union team members and the Collective Bargaining Agreements
- Technical skills required to use common applications including MS Office Suite, PowerPoint, with advanced knowledge of Word & Excel
- · Demonstrated experience presenting to groups and executives
- · Well-developed consultative and coaching skills
- Proven administrative ability to include prioritising work load
3
Skills For People Services Generalist Resume
- Proven experience working as a Team Coordinator/Assistant
- Proven experienceworking as a Team Coordinator/Assistant
- Strong experience of employee relations and union relationships at a senior level
- Demonstrated ability to take initiative, ask questions, prioritize, and multi-task
- High level of interpersonal skills and integrity to handle sensitive and confidential situations and documentation
4
Skills For People Services Operations Lead Resume
- Strong service orientation with a demonstrated desire to exceed expectations
- Critical thinking, problem solving, and process improvement skills
- Prior experience navigating in a multi divisional matrix company structure
- Partner effectively with all levels of employees
- Intermediate computer skills in MS Word, Excel, PowerPoint, and Outlook required
5
Skills For People Services Administrator Resume
- Able to work effectively within a team
- Prior executive level administration, human resources or office administration, and/or sales or hospitality experience
- Prior office administration experience required
- Developing strong relationships within the business and sharing best practice with the wider HR team
- Taking proactive steps to ensure candidates have a great experience as part of their interviewing process with Biogen
- Experience in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
6
Skills For People Services Specialist Resume
- Experience of managing your workload through a ticketing system with queries coming from multiple locations
- Experience of working in a fast moving and growing company
- Confident with using and interpreting data for reporting purposes and to identify trends to inform our priorities
- · Operate Autonomously and take initiative in developing relationships, learning the business, and identifying areas of opportunity to add value
- Substantial experience of leading process and people re-engineering programmes
- Substantial experience of managing and developing teams
- Experience working in complex, international/multi-cultural and fast-moving environment
- Work experience as an HR focused leader in a professional setting, guiding a team of dedicated HR professionals to achieve desired results
7
Skills For People Services Center Manager Resume
- Significant exposure to and proven track record of dealing with a variety of employee relations issues and bringing them to resolution
- Experience of using Microsoft packages including Excel
- Previous experience of senior level working in a complex people services environment
- Accountable for ensuring SAP HR is fully validated
- Experience of working in a Tech company
8
Skills For People Services Assistant Resume
- Experience with HR Information Systems including Workday
- High level of autonomy and experience of facilitating change
- Over 3 years and up to and including 5 years of related experience
- Balance day-to-day priorities while addressing urgent requests as necessary
- Demonstrated track record of being proactive to solve problems
9
Skills For People Services Analyst Resume
- HR operations experience with specific focus working in a High Tech environment
- HR operations/ project management experience with specific focus working in a High Tech environment
- Accountable for an efficient, compliant and effective execution from sourcing to job-offer acceptance for G – MM level recruitment
- Exposure to computerised HR and/or payroll information systems. Knowledge and experience of using Oracle desirable
- Experience partnering with multiple business leaders in complex and fast paced international business
- Adherence to internal and external SLA`s ensuring that work is carried out to the required standard in an efficient and effective manner
- Previous experience in using computer systems such as Word, Excel, Email, Power point, Databases
- Experience handling sensitive matters
10
Skills For People Services Center Specialist Resume
- Experience reviewing company policies and practices to determine appropriate action
- Experience interacting with all levels of an organization
- Experience in managing complex ER cases
- Demonstrated understanding of federal and statewide background check requirements for healthcare companies
- HR or related operations experience
- Experience in an HR/Operations/Technology environment
List of Typical Responsibilities For a People Services Resume
1
Responsibilities For People Services Coordinator Resume
- Supporting the local planning & execution of Learning & Development strategies (in country initiatives)
- Acting as an internal consultant to undertake, deliver and own smaller scale projects
- Engaging with key stakeholders to understand the project rationale, business context and potential impacts on people
- Collaborating with the HR Community to transform the way we support the business
- Leading a team of 8 People Services Associates and a HR Analyst across two hubs (one in Selby one in Bow)
2
Responsibilities For People Services Manager Resume
- Partnering with the HR community to drive improvements
- Driving a continuous improvement culture
- Partnering with HR Directors to give HR insight into their business unit
- Attend recruiting fairs, assist with organizing and participating in on-site recruiting fairs. Communicate with supervisors and managers as required
- Manage Head of HR’s business schedules and calendars including arranging meetings, conference calls and booking appointments
- Worked with recruitment or HR data systems, inputting data and maintaining systems, preferably within a fast-moving company
3
Responsibilities For People Services Generalist Resume
- Undertake regular reviews of technology, process, procedure and working practice, making sound recommendations for improvement and implementing these
- Responsible for assisting with the oversight of all record keeping efforts. File maintenance (filing), storage, and accuracy
- Provides administrative support including, but not limited to, auditing and processing various paperwork, forms, and records
- Driven by results and execution focused, passionate about continuously completing tasks and have a methodical approach even when working under pressure
- Take responsibility for the processing of key work streams not limited too but including
- Evaluate and monitor the success of training programs. Follow-up to ensure training objectives are met
- Assist as needed with student arrival transportation and housing check-ins when Seasonal Housing and Transportation Coordinator is unavailable
- Perform housing inspections and follow up with inspections as needed in the absence of the Seasonal Housing and Transportation Coordinator
4
Responsibilities For People Services Operations Lead Resume
- Lead coordination of student departures including housing check-outs and transportation
- Provides support and creates reports or documents during budget season and strategic planning
- Comfortable in using and maintaining Cloud based HR Information
- Manages and develops local Shared Service team ensuring core capabilities, driving best practice & adherence to SLAs
- Responsible for defining & executing local policy & practices in liaison with the Global Team
- Responsible for efficient local HR operations including local law changes, Business Continuity Planning & Audit
- Ensure PS activities are aligned with DaVita’s culture, values, and mission, executing on PS strategy to support the needs of the business
- Accountable for region strategy regarding
5
Responsibilities For People Services Administrator Resume
- · Comfortable working with imperfect/ambiguous information and tight deadlines
- Ensure compliance with HR policies and procedures, including Data Privacy
- Advise, coach and support the Executive Committee (G4S PSS) and Senior Policing team
- Works with business leaders to anticipate staffing needs
- Provides day to day performance management guidance (coaching, career development, disciplinary actions)
- Maintain recruiting records and files
- Track, verify and pay recruiting invoices
- Maintain essential recruiting reports
- Complete onboarding requirements to include offer letters and other required correspondence
6
Responsibilities For People Services Specialist Resume
- Arrange and monitor the pre-employment screening process (background checks)
- Coordinate the on-boarding process for new staff
- Prepare documentations for staff transfers, secondments, flexible working requests, pay rises and changes to employment details
- Prepare training compliance reports
- Support rollout of wellbeing initiatives
- Arrange andmonitor the pre-employment screening process (background checks)
- Work closely with management and employees to improve working relationships, build morale, increase productivity and retention
- Coordinate theon-boarding process for new staff
- Prepare documentationsfor staff transfers, secondments, flexible working requests, pay rises andchanges to employment details
7
Responsibilities For People Services Center Manager Resume
- Support rolloutof wellbeing initiatives
- Independently consults with Legal Department regarding background check policy interpretation
- Support the continual development of the HRPS model through working with wider HRPS organisation in deployment of HRPS tools and solutions
- Work alongside the Seasonal Housing and Transportation Coordinator to lead home meetings with students as needed
- Provides coverage for the HR office- warmly welcome public, answer phones, filing, etc
- Responsible for coordinating all Discount Programs & WORK PERKS
- Responsible with coordinating property Seniority programs
- Assists with coordinating Associate functions
- Assists with preparing new hire paperwork packets
8
Responsibilities For People Services Assistant Resume
- Monitors training attendance through the resort with files and HRIS records
- Responsible for the proper filing , documentation, and retention all employment documents for current and terminated associates
- Provides administrative support to the Managing Director and occasionally other members of the EC
- On-site canteen and free parking
- Ensures HR Operational Procedures are compliant to policy and works with third parties (both internal and external) in fulfilling audit requirements
- Provides administrative support to regional wellbeing activities
- Provides a multi-country professional HR advisory service to the region to support the business in achieving its operational and long-term objectives
9
Responsibilities For People Services Analyst Resume
- Runs a multi-country professional HR Shared Service in the region ensuring deliverables are met in line with best practice and agreed SLAs
- Leads the People agenda and influencing key stakeholders across the region
- The ability to multi-task in a fast paced environment, successfully meeting required deliverables
- Leads local Employee Relations including full case management
- Partners with Talent Acquisition to offer local recruitment support – interviewing senior talent where required
- Leads regional M&A activity including due diligence, deal close support and integration in partnership with the M&A team
- Serve as an escalation point for complex employee relations’ issues and provide guidance and intervention, as needed to resolve associate grievances
- Advanced level of excel and data analytics
10
Responsibilities For People Services Center Specialist Resume
- Knowledge of HTML, Java or python
- High level of verbal and written communication in Japanese and English
- Program consists of domestic and international relocation as well as expatriate administration
- Managing internal staff as well as managing third party suppliers in the areas of relocation, assignment management, compensation management, tax, visa and immigration, and household goods transportation
- Manages and develops a high performing and highly capable People Services (PS) team across region - 10%
- Lead the development and implementation of new processes and systems that support the administration of the global mobility programs and policies
- This involves managing internal staff as well as managing third party suppliers in the areas of relocation, assignment management, compensation management, tax, visa and immigration, and household goods transportation
- · Demonstrated ability to work well with cross-functional groups
- Delivers operational execution in line with agreed delivery framework (SLA, KPIs, process models, systems etc. set by Global Process Owners - GPO) – 40%
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