Performance Management Analyst Resume Sample
Jenifer Bradtke
60304 Mante Throughway,
Philadelphia,
PA
+1 (555) 687 1542
Work Experience
Senior Performance Management Analyst
05/2017
-
PRESENT
Houston, TX
- Report and dashboard development using Macros, programming or Tableau
- Work with Platform team to have efficient, effective KPI tracking and reporting tools
- Work with Platform team to implement reporting tools, e.g. KPI, SLA’s, monthly, quarterly and annual reports, etc. used to track JLL’s performance
- Benchmarking support utilizing data from multiple sources including Call Center, financial, lease data. Work with clients and teams to identify data needs and reporting
- Be customer service oriented with client contact when necessary
- Working with the Data Management, set up processes to ensure validity and data integrity in multiple databases and trackers, such as the Master Property Lists, and work with business service teams to ensure data quality
- Observe the bank’s policies and procedures
Performance Management Analyst
03/2015
-
03/2017
Detroit, MI
- Strong analytical skills and proactivity, team player, ability to learn on the job
- Adequate general IT (Excel, Access, Powerpoint) and Finance/Accounting skills
- Proficiency in English required, knowledge of French desirable
- Support the review of Commercial Business Cases for the Corporate Procurement Committee (CPC) and provide recommendations on the course of action on approvals/rejections
- Serve as part of, and collaborate with, the Business Transformation team to understand the strategic direction and objectives of the organization and align on strategies in support of this direction
- Work with external advisors in the evaluation and execution of strategic opportunities, including on-going leadership support for our Stericycle Business Transformation
- Relevant work experience improving processes and facilitating performance management
- Provider Productivity Reporting
- Possess ability to strategically analyze and implement
Internship Performance Management Analyst
04/2010
-
02/2015
Boston, MA
- Work looking for efficiency. Either in the individual tasks or working among the team. Ensure “Russian dolls” providing timely, added value and synthetic analysis to the colleagues in charge of the Business Lines at Regional Level
- Prepare business plans such as Forecast and Budget
- Elaboration of periodical financial reportings for local and central internal clients. all Europe Zone
- Follow up of their profitability and risk (volumes/provisions) in line with Group Finance criteria and business lines’ needs
- Close liaison with Metiers in order to solve recognition and allocation issues vis a vis other Metiers, functions and central teams
- Collaboration in the elaboration of Forecast and Budget figures and follow-up on potential deviations
- Overall ongoing collaboration with the team in the improvement of management reporting procedures, to ensure data quality and deadlines
- Active collaboration with other Finance (Reporting, Accounts Payable, Accounting Controls) and Back-Office areas to ensure reasonability and reconciliation of data
Education
Webster University - Orlando Campus
2005 - 2010
Bachelor's Degree in Business Administration
Professional Skills
- Demonstrated experience in prioritizing and managing multiple tasks and priorities
- Basic skills in scripting and / or programming language. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model
- Strong Excel (macros, VBA scripting), Access and PowerPoint, as well as basic database skills required
- Excellent Excel skills (including pivot tables and most common excel functions), business Object, macro and complex data base
- Excellent written and verbal communication skills with the ability to articulate a complex issue in a logical and clear manner
- Conduct themselves in a professional manner at all times, with excellent customer service skills
- Strong organizational skills and a go-getter
How to write Performance Management Analyst Resume
Performance Management Analyst role is responsible for organizational, basic, analytical, programming, database, technology, scripting, excel, finance, training.
To write great resume for performance management analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Performance Management Analyst Resume
The section contact information is important in your performance management analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Performance Management Analyst Resume
The section work experience is an essential part of your performance management analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous performance management analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular performance management analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Performance Management Analyst resume experience can include:
- Illustrate leadership skills and interpersonal skills with his/her associates
- Good level of knowledge & understanding of financials ratios
- Analyze seller’s past experience on ability to deliver compliant, quality, performing loans
- Interest in developing a career in HR, HRIS, Talent Management, Organizational Effectiveness, Performance Management space
- Sound initiative, resourcefulness, tenacity and the flexibility to operate independently in a fast-paced environment
- Understanding of Oil & Gas Accounting Principles
Education on a Performance Management Analyst Resume
Make sure to make education a priority on your performance management analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your performance management analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Performance Management Analyst Resume
When listing skills on your performance management analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical performance management analyst skills:
- Excellent communication skills including written, verbal and interpersonal skills. Reliable, self-confident and enthusiastic
- Strong analytical and problem solving skills, seeks big picture answers beyond immediate scope
- Good communication, analytical, quantitative, problem-solving skills are essential
- Strong analytic, quantitative, and data interpretation skills
- Experience working in key business relationships. Experience in working with defined processes
- Manage multiple priorities and demonstrate thoroughness, proficiency, and timeliness in performing and reviewing Enterprise Valuations
List of Typical Experience For a Performance Management Analyst Resume
1
Experience For Capacity / Performance Management Analyst Resume
- Experience in creation of presentations; good presentation & moderation skills
- Strong skills on MS Office tools utilization (SharePoint, Excel, Powerpoint, Word; ThinkCell and PowerBI helpful)
- Supports Management in analyzing data and inferring conclusions. Attends business unit staff meetings
- Applicable financial and accounting knowledge of commercial property management
- Exceptional judgment and problem solving abilities with client focus orientation required
- Verify the application of management control and cost allocation guidelines, criteria and indicators, and contribute to any required audit reporting requests
- Familiarity with Budgeting and Control
2
Experience For Spend & Performance Management Analyst Resume
- Functional understanding of technical disciplines and their impact on the P&L
- Prepare invoices for processing, obtain authorization for payment, and track against proposals / contracts. Review exceptions with unit managers
- Request and manage all required vendor paperwork including, but not limited to, Certificates of Insurance (COI) and Material Safety Data Sheets (MSDS)
- Translate business needs into new reporting tools to enhance client satisfaction
- Perform ad hoc reporting to meet the needs of the business as requested
- Plans and coordinates meetings (logistics, prepare meeting materials/documents)
3
Experience For Performance Management Analyst, Senior Resume
- Perform financial and operation assessments to support to the Business Unit according to the Mid Office Corporate Performance Management model
- Create analyses and reports based on data extracted and client’s needs (PowerPoint or Excel)
- Basic database GUI knowledge and/or capability to manipulate them (basic SQL knowledge)
- Manage change to report content in a controlled yet flexible fashion that allows room for ad-hoc changes, but does not result in inaccurate results
- Actively share & transfer acquired knowledge of new technical architecture
- General knowledge of entity documents and structure for Corporations, LLC’s, Partnerships and Trusts
4
Experience For Senior Performance Management Analyst Resume
- Measuring contractors program compliance and allocates work as necessary to improve and maintain overall program performance in compliance with all regulatory and company established matrices
- Representing the Energy Saving Assistance (ESA) Program with contractors in areas of compliance and performance. Working directly with contractors in developing specific training in order to improve any identified areas of deficiency
- Processing contractor payments in both the program databases (EMAPS) and releases Service Entry Sheets (SES) for program invoices. Generates payment reports in SAP
- Making decisions and recommendations to management on issues related to policy changes or refinement based on analysis or performance matrixes
- Work as focal points to detect and enable improvements across the different IS Areas or automate solutions & tools to facilitate day to day job or increase capacity-
- Deliver solutions that reduces workload through Power view and office 365 tools
5
Experience For Deea-performance Management Analyst Resume
- Manage key communication across the organization to ensure achievements are recognized at proper levels
- Partner, as required, with members of a given team or other HPIT teams as appropriate to ensure problem resolution is obtained and, if necessary, root cause is identified
- Based on his/her analytical skill identify boundaries conditions for the information shared through dashboards and reports triggering specific action plans across IS teams providing final solutions
- Provides solutions to prevent problems from occurring in area of responsibility including patch management. Reviews, implements and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate
- Establishes and maintains relationships with specific business implementation teams working on a single initiative. Uses specific business knowledge and general business acumen to support effective IT engagement for major initiatives
- Work as focal points to detect and enable improvements across the different IS Areas or automate solutions & tools to facilitate day to day job or increase capacity based on the information tools managed in his area
6
Experience For Performance Management Analyst G Rates Resume
- Knowledge of Talent management/ Performance Management, best practices, and applications
- Knowledge of change management frameworks and applications
- Analyze, understand, and translate a range of data and information, i.e. data analysis (inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, suggesting conclusions, and supporting decision-making)
- Advanced excel proficiency, able to build reports and do analysis using excel
- Plan, schedule, and implement activities related to the performance management process and results for assigned programs and/or mission objectives; advise, support, and ensure performance management requirements, goals, measures and assigned activities are established, tracked, and reported
- Examine, analyze, develop, and present a variety of performance measurement results, resource adjustment recommendations, briefings, and other pertinent communications
7
Experience For Internship Performance Management Analyst Resume
- Update Program data in the Performance Measurement and Reporting Tool (PMRT)
- Prepare autonomously the monthly reporting for Paris and perform sanity check
- Support the assessment, development, and implementation of performance measurement analysis of resource and substantive information
- Support development of program justification materials that clearly articulate program goals, initiatives, measures, and effectiveness. This includes writing, editing, and reviewing various performance management documentation to ensure performance-based budgeting information supports IC leadership resource decisions
- Analyze, assess, and provide written reports, using critical thinking skills on NIP and Program performance management issues on an as needed basis, to include the IC Priority Goals semi-annual progress reports, annual IC financial reports, and the Summary of Performance and Financial Information Report (SPFIR)
- Assist in the development and review of NIP and Program performance management plans and reports
- Advise on PMRT technical enhancements and other systems issues
- Prepare data and conduct analysis for use in ODNI’s Performance Management Reviews, to include in support of the acquisition oversight process
8
Experience For Business Performance Management Analyst Resume
- Assist with developing performance measures and targets for Programs and ODNI functional subject matter experts, using current performance management principles and techniques
- Assist with IC performance management and ODNI oversight of performance management by evaluating information and assessing progress and shortfalls, preparing materials, participating in discussions, preparing minutes, and tracking action items for activities, such as IC Performance Forum and Open Season
- Manage the procedures manual
- Manage CCR process and compliance
- Monitor regional basic account compliance and ensure that sites complete what they need to do in the required time frame
- Work with Platform team to report, e.g. KPI, SLA’s, monthly, quarterly and annual reports, etc. used to track JLL’s performance
9
Experience For Performance Management Analyst PS&F Resume
- Ensure the SharePoint site is kept up to date
- Be the major contact person dedicated to Revenues for LATAM and learn about the business and region specificities
- Collect, organized and update financials and non-financials data. Ensure that all controls are in place, figures are reconciled and consistent between them
- Be in charge of development, produce, maintain and optimize our models/tools in order to optimize the process within a time constrain
- Within the deadlines agreed and accepted with the local CFOs
10
Experience For Performance Management Analyst Credit & Primary Resume
- Be the major contact person dedicated to Expenses for LATAM and learn about the business and region specificities
- Central point of contact, working with various Correspondent Lending (CL) departments to manage the recourse and recovery and performance management processes associated with Correspondent Lending sellers
- Manage a very active portfolio of correspondent lenders
- Assist sellers with the recourse and recovery process including periodic invoice billing, researching seller’s inquires and maintaining updated billing and collection reports
- Analyze sellers overall business risk performance as determined by various sources including QC reports, financial reviews, scorecard analysis and information from other CL internal departments
- QA/QC and/or Risk Management experience is ideal
List of Typical Skills For a Performance Management Analyst Resume
1
Skills For Capacity / Performance Management Analyst Resume
- Possess adequate follow-up skills with the ability to interpret underlying issues in responses received
- The number of years of job related experience required is 4 - 7 years of relevant working experience
- Listens effectively and communicate through actions and example
- Work cooperatively and effectively with a diverse group of agencies, stakeholders, planners, practitioners and policy makers
- Effectively present information and respond to questions from groups of managers, client, customers and the general public
- Advanced MS Power point and MS Word skills
- Writing reports; developing and delivering effective presentations and training on program content
- Identifying and analyzing organizational and procedural problems and determining effective solutions
- Reporting experience, including report development and quality reporting to Senior Leadership
2
Skills For Spend & Performance Management Analyst Resume
- More than 2 years’ work experience in planning, designing, developing, and performing complex analytical reporting
- Experience measuring and evaluating compliance programs to ensure success
- Experience working in a Customer facing environment
- Government contracting experience, specifically reporting on contractual compliance/SLA's and metrics
- Experience working in facilities services required
- Excellent knowledge of MS Office including Word, Excel and PowerPoint, and Access
- Experience in working with defined processes
- Demonstrated willingness to make and enact decisions applying feedback appropriately
- Effective planning, organization and management
3
Skills For Performance Management Analyst, Senior Resume
- Experience working with internal and external stakeholders to ensure operational efficiency and compliance
- Experience evaluating service level agreements
- Experience creating ad hoc reports and databases for the management team
- Internship experience working in HR environments across any industry
- Relevant working experience
- Experience in analytics with an emphasis on digital expertise: digital marketing or digital analytics
- Experience building Macros within Excel
4
Skills For Senior Performance Management Analyst Resume
- Experience working in a similar position or
- Experience with business Information Technology (IT) applications (e.g. supply chain, customer relationship mgmt., HR, finance)
- Demonstrated ability to work with Word, Excel, Outlook
- Provide an effective contribution to the team’s delivery
- Financial Analysis and Business Analytics experience
- Good management information technology capabilities
- Strong knowledge of state and federal managed care regulations and working with government contracts
- Persistent personality with strong follow-up on responsibilities and tasks
- Investment industry experience
5
Skills For Deea-performance Management Analyst Resume
- Strong statistical background required
- Validate inputs and comparable scenarios used in the Enterprise Valuation
- Experience in financial analysis required
- Experience with Report Builder
- Experience with FICO Debt Manager
6
Skills For Performance Management Analyst G Rates Resume
- Experience in Account Manager position or similar role
- Benchmarking/Target Setting/Performance Monitoring
- Accounting Understanding (Working)
- Understanding of Digital Marketing Channels and conversion funnels
- Gathering requirements for projects
- Researching performance measures and standards
7
Skills For Internship Performance Management Analyst Resume
- Automation of existing operational reporting, reducing manual workload of our DTC Customer Operations team
- Proficiency in Excel and using financial software including but not limited to Bloomberg, Morningstar, Fact Set, Thomas Eikon and Zephyr desired
- Exhibits a working knowledge of core Enterprise competencies including knowledge of the Enterprise’s business environment and products
- Understand weekly, monthly & quarterly scorecards and its architecture, develop proposal for streamlined solution addressing CO KPIs, using multiple sources
- Responsible to work with all identified stakeholders in resolving customer or contractor issues and tracking resolutions
- Proficient in performance management functions such as data capture, analysis, reporting tools, and making conclusions on performance adherence
8
Skills For Business Performance Management Analyst Resume
- Applies software and other tools to extract data from existing systems in order to enhance reporting
- Partners with the clients to understand their changing reporting needs
- Manages shade vendor that includes troubleshooting and responding to all client work tickets
- Provides informational assistance by directing FM Help Desk telephone traffic and all general building inquires
- Track record of identifying potential issues pro-actively and formulating solutions and contingency plans
- Be willing to assist & mentor colleagues
- Capable of documenting process workflows and develop basic business processes
9
Skills For Performance Management Analyst PS&F Resume
- Generates data and manages updates of investment related marketing materials
- Responsible for ongoing contact with appropriate Line of Business personnel, Credit Risk Management, and Enterprise Valuation Team members
- Apply basic business concepts of accounting and finance
- Principles of research methods and reporting techniques used in administrative studies
- Data analysis techniques with an understanding of statistical reports
- Government budgeting and fiscal processes
- Microsoft Office Suite Understanding (In-depth)
10
Skills For Performance Management Analyst Credit & Primary Resume
- In a customer facing role (eg: sales, customer service management, vendor management, etc)
- Basic data architecture development in support of efficient reporting
- Propose, develop & implement practical solutions to our DtC customer operations team for current Excel inefficiencies in macros and reporting
- Maintain seller’s current information through various sources including spreadsheets and database
- High level of accounting knowledge of a company’s balance sheet and income statement
- Provide high quality on time support to the customers across IS keeping operation informed at all times
- Manage on account performance programs; communication, Rewards program, and training program
- Database Management (Working)
List of Typical Responsibilities For a Performance Management Analyst Resume
1
Responsibilities For Capacity / Performance Management Analyst Resume
- Excellent written & verbal communication skills, with specific ability to translate complex information into an organized & presentable manner
- Manage effectively in a client-oriented environment
- Great communication skills with the ability to clearly communicate data, context, and implications to business stakeholders and senior leaders
- Demonstrated ability to work in an extremely complex, dynamic and fast-paced team environment
- Project management and experience in the implementation of new systems and management of complex referential
- Research, analyze and respond to sellers invoice questions working closely with the CL sales team and other internal departments
2
Responsibilities For Spend & Performance Management Analyst Resume
- Work closely with QC, Compliance and Operations in determining potential seller performance issues
- Drive digital acquisitions metric automation, partnering with global DM and regional partners
- Review and understand business Financial Statements for adherence to established guidelines
- Related work experience in mortgage, banking, financial services, or client management with a focus on any of the following: risk, underwriting, QA/QC, Compliance, Secondary Marketing, or similar discipline
- Highly organized, detail oriented, possess strong interpersonal skills, able to manage multiple tasks simultaneously, prioritize activities, think analytically, and independently
3
Responsibilities For Performance Management Analyst, Senior Resume
- Monitor and evaluate the effectiveness of all areas of project operations and report performance issues to project and unit management, provide recommendations for improvement based on the evaluation completed
- Aggregate and analyze performance data and suggest methods for improving performance and/or business processes to maximize performance, draw conclusions and report on the analysis performed
- Support the Director of Medicaid Programs in planning and organizing the day-to-day operations of the department. Develop and/or lead the implementation of policies and programs as necessary
- Manage relationships, at all levels, with clients and consultants by creating valued business partnerships, demonstrating business acumen and cultivating a proactive partnership
- Monitor and document the scope of work required by the contract and initiate change management process, as needed
4
Responsibilities For Senior Performance Management Analyst Resume
- Provide oversight for account management projects as well as for new and ongoing requirements. Apply a broad knowledge of concepts and principles to develop analytical frameworks, approach and methodology best practices to analyze complex strategy issues, often applying ingenuity and originality to develop unique solutions
- Conduct analysis and oversight of design, development, modification, adaptation, and implementation of solutions for improvement of short-term and long-term clinical and operational excellence
- Partnering with Global Regional partners (US, Mexico and APAC/EMEA across Cards and Bank) to collect monthly performance and produce global digital acquisitions scorecard
- Partner with Global Regional partners to produce monthly digital acquisition marketing reporting for GCB Management Team
- Analyze performance data and provide recommendations based on trends
- Support Program Manager in gathering information for executive reporting regarding global Digital Acquisitions performance. (QBR’s, Quarterly Earnings Reporting, etc)
5
Responsibilities For Deea-performance Management Analyst Resume
- Support Program Manager during Strategic Planning as needed
- Enforce global Digital Acquisitions KPI standards and as needed implement local metrics to the reporting
- Assist in the preparation, analysis and communication of the US BU annual budget and corresponding reforecasts/QPRs within his/her scope
- As digital landscape evolves, continue to establish new KPIs for Digital Acquisitions to continuously measure success and performance
- Collects and analyses Nokia internal workforce management data to help make informed business decisions
- Manages performance for non-financial KPIs and takes care of performance indicator based analyses
- Understands the various business processes that are in place and can advocate the business efficacy of data sets
- Prepares comparative information of statistics and presents the data mined by data science in a more presentable format to the larger audience
6
Responsibilities For Performance Management Analyst G Rates Resume
- Agile learner & team player
- Attention to details, consistently delivers high quality results
- Cope with pressure/stress
- Proficient in performance management functions such as data capture, analysis, reporting tools, and making conclusions on performance adherence. Experience with Report Builder
- Prepare and analyze monthly performance/managerial results and associated reports
- Provide cost management support and financial reviews for Approval for Expenditures authorizations, JIB/Revenue analysis and accruals as needed
- Support asset managers/teams in managing the asset performance through analysis and insights on trends and emerging issues, as well as management of risk and opportunities
7
Responsibilities For Internship Performance Management Analyst Resume
- Contribute and support RISE initiatives executed by the business
- Lead, coordinate and facilitate asset performance improvement projects and conversations (operational and financial)
- Detail-oriented, well-organized and self-motivated with the ability to complete tasks efficiently and timely
- Acts as a gatekeeper, first point of contact and resource to the facilities management team and client as it relates to CMMS
- Engages the FM team to analyze their informational needs and functional requirements
- Identify ways to improve current data capture and management
- Automate current periodic reports to the extent practical
- Works with team members to resolve client complaints
- Provides cross-functional backup to administrative staff as needed
8
Responsibilities For Business Performance Management Analyst Resume
- Has an understanding of the workings of the Enterprise’s organization and procedures, and proficiency in the use of standards/tools and methodologies, as achieved either by direct BMO experience or industry equivalent experience
- Experience in financial analysis
- Provide high quality business advice to Mid-Office's Management as well as Business Unit Managers through a Corporate Performance Management model
- Provide input and support the implementation of a robust Corporate Performance Management (CPM) framework to drive value, increase profitability and provide high quality business advice to CITGO's Management
- Lead the Mid Office Performance Management Analysts team to effectively carry out Business Profitability and Predictive Analyses by key areas of accountability, to the level of commercial transactions along CITGO value chain
- Ensure that information produce and deliver by the department follows the policies, procedures and governance established by the Mid-Office Department
9
Responsibilities For Performance Management Analyst PS&F Resume
- Internalize customer insights, champion the customer and empathize with the customer’s needs and point of view
- Fosters a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and encourage the overall growth of the global franchise
- Oil & Gas Reserves knowledge
- Performance & Spend Management Analysis is a combination of reporting and data intelligence, helping Sourcing professionals to make decisions and set priorities in regards to their negotiations and suppliers interactions
- Extract, analyze, interpret and synthesize learnings from all Ericsson internal Spend sources, drawing reports that are impactful and accessible for stakeholders
- Related project experience
- Knowledge of the basic principles of performance measurement and performance management
- Provide high quality business advice to Mid-Office’s Management as well as Business Unit through a Corporate Performance Management model
- Provide input and support the implementation of a robust Corporate Performance Management (CPM) framework to drive value, increase profitability and provide high quality business advice to CITGO’s Management
10
Responsibilities For Performance Management Analyst Credit & Primary Resume
- Support the Mid Office’s Management team to effectively carry out Business Profitability and Predictive Analyses by key areas of accountability, to the level of commercial transactions along CITGO value chain
- Financial services industry experience and in particular experience in Commercial banking
- Operational/programmatic structures, child support legislations, rules, regulations, standards, policies, procedures, resources and priorities
- Performance management principles and effective use of logic models
- Establish and maintain effective business relationships
- Prepare monthly reporting regarding Enterprise Valuation submissions, completions and variances, among other metrics, to the Enterprise Valuation Team Lead
- Process Design (Working)
- Support the team to perform Risk Management and control functions on commodity transactions (physical and financial)
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