Platform Manager Resume Sample
Madison Murphy
8899 Morissette Drive,
Dallas,
TX
+1 (555) 114 1691
Work Experience
Platform Manager
10/2016
-
PRESENT
Phoenix, AZ
- Product and Platform management experience building digital applications and platforms
- Strong working knowledge and experience in digital ecosystem, mobile payments technologies (e.g. NFC, HCE, Contactless, EMV, Tokenization, Paypass, Paywave, etc) for delivering proximity and remote payment services
- Demonstrated experience writing product requirement documentation for software applications
- Partners with Financial Management, End User Experience, BUIT and Technology delivery partners to ensure deployment plans for new/enhanced services are launched successfully
- Manage knowledge transfer through proper channels and audience, including End Users and support teams
- Drive training, knowledge management and overall ownership of this area across J&J
- Experience in Product Life Cycle systems and tracking
Digital Platform Manager
04/2011
-
08/2016
Houston, TX
- Experience with technical integrations using Connect or SFTP, databases, issue tracking software (JIRA) and technologies
- Experience with product development and product management
- Exposure to or knowledge of complex data systems
- Experience with market research and competitive analysis experience
- Months exposure to or knowledge of Agile software development environment
- Provide Ops’ guidance on long-term vision of CMS/Portal and Vault integration and ensure discussions and functionality align with future vision
- Ensure all components of the CMS and Portal meet both internal and external user requirements and provide a positive user experience
Senior Platform Manager
11/2007
-
12/2010
San Francisco, CA
- Act as a liaison between CMS/Portal team and Media Planning for process transformation
- Partner with Global Operations training to develop training and rollout plans and conduct training when needed
- Participate in user acceptance validation (UAV) activities as required
- Draft project plans and templates to standardize elements for the media execution platform
- Focuses efforts to simplify, standardize, and automate processes to drive from light to low to no touch
- Serve as a domain expert, helping to support Global Ops, Product and Sales team on digital coupon best practices and industry standards related to Untargeted/Targeted Load to Card content
- Digital and Smart Analytics Consulting
- Digital and Smart Analytics Prototyping
Education
Washington Adventist University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Solid decision-making and problem-solving skills; ability to successfully manage and prioritize multiple concurrent projects
- Deal with a rapidly changing environment and able to lead change where necessary; can-do attitude and strong execution skills
- Excellent technical and stakeholder management skills are critical
- Experience of developing or leading a team of developers essential OR experience of being a developer
- Prior experience in the commodities sector
- Desired - 4 years’ work experience implementing full cycle projects including requirement gathering, design, development, testing, and support
- Experience in campaign management and digital marketing expertise, familiarity with content management, tagging and media coding
How to write Platform Manager Resume
Platform Manager role is responsible for english, salesforce, reporting, database, german, analytical, leadership, scheduling, security, purchasing.
To write great resume for platform manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Platform Manager Resume
The section contact information is important in your platform manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Platform Manager Resume
The section work experience is an essential part of your platform manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous platform manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular platform manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Platform Manager resume experience can include:
- Excellent presentation skills, communication, and interpersonal skills
- Strong soft skills and real passion for working in teams
- Resources are effectively deployed toward priority outcomes
- Strong work ethic and disciplined time management skills
- Excellent communication skills in written and verbal English and German, any other Language is an asset
- Appropriate and effective business relationships are established and operated within the functional context of Investments Technology Solutions
Education on a Platform Manager Resume
Make sure to make education a priority on your platform manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your platform manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Platform Manager Resume
When listing skills on your platform manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical platform manager skills:
- Customer focused with strong technical/business writing skills and demonstrated success in cross business leadership roles
- Uses various problem solving techniques effectively and gives direction guidance to others
- Working independently and managing multiple priorities, timelines and deliverables proficiently
- In depth commercial experience with programming languages including a combination of SAS, SQL, Unix, Big Data/Hadoop (Ex. - Cloudera, Impala, Spark)
- Desired - 4-5 years’ work experience administering Marketing Automation solution; Eloqua is preferable
- Ensure that the backlog is prioritised and suitably refined with acceptance criteria ahead of each iteration and take the lead during iteration planning
List of Typical Experience For a Platform Manager Resume
1
Experience For Digital Platform Manager Resume
- Strong communication skills, including the ability to partner with remote stakeholders
- Excellent communication skills to manage internal and external stakeholder
- Work effectively across teams to co-ordinate common objectives and ensure ongoing customer focus in online service delivery and support
- Excellent communication skill, Basic level of English
- Effectively lead/manage multiple tier 1 projects simultaneously
2
Experience For IT Platform Manager Resume
- Understanding of business and technical strategies is built through good information gathering, interpretation and strategic thinking
- Experience negotiating and delivering quality solutions to customers and developing process improvements where applicable
- Strong understanding of category marketing principles
- Organise the backlog to reflect the priorities for each release and articulate these to the team during release planning
- Review results from the QA process, including security and performance testing, and prioritise issues against the project backlog
3
Experience For Senior Platform Manager Resume
- Experience managing teams of 20 or more resources, including project managers, BSAs, application administrators, developers, and architects
- Good understanding of treasury / front to back office / accounting applications
- Business Heads supporting Consolidation and Regulatory operations and internal reporting and analysis
- Experience working as a Platform Manager or product management related role, preferably in an Agile working setup
- Make day to day decisions on development priorities to ensure solutions meet end user needs whilst maintaining technical integrity
- Demonstrate progress and communicate issues to stakeholders and provide release notes and training plans
4
Experience For Portfolio Connected Platform Manager NAR G Resume
- Experience working with internet sites for large global companies
- AEC industry software experience working for a software company
- Ability and experience working in a matrix environment with cross functional teams and environments
- Proven ability to understand and anticipate advisor’s changing needs as well as the demands of our clients
- ITSM and Service Management Experience establishing metrics and SLA’s
- Collaborate with other teams on the larger digital ecosystem, advocating for Reebok’s digital needs and priorities
- Experience working with technology solutions
5
Experience For Salesforce Platform Manager Resume
- Experience working with cross functional business stakeholders
- Linux/Windows System Administration with experience in Storage and Network troubleshooting
- Experience in client-facing support
- Lead prioritization, requirement identification and development of new features for both Marketing and Service Clouds
- Experience working in an R&D Seeds environment, understand the dynamic nature of Scientific Research & Development organization
- Coordinates and oversees platform development, testing, design, and validation efforts to ensure project objectives are met per schedule and budget
- Solid understanding of the design, function and interfaces of powertrains
6
Experience For AVP, Salesforce Platform Manager Resume
- Help prioritize product and customer requirements into our platform and offering roadmap
- Work well under pressure and on multiple and conflicting priorities
- Previous experience as project leader running cross functional international projects
- Proven track record in delivery digital product and services using agile methodology, processes and practices
- Relevant experience in an engineering organisation
- Experience of working within the IT function of a large corporate organisation
- Experience within release services or IT delivery roles and understanding of the challenges and constraints that come with the territory
- Experience in credit underwriting or credit operations
- Provide third line application support and work with development and operations teams to investigate, prioritise and resolve reported incidents
7
Experience For Beta Strategies, Global Platform Manager Resume
- Demonstrates specific expertise in digital projects associated with Content Management Systems
- Organize and prioritize tasks to ensure timely implementation of assigned projects
- Opportunities are exploited that have a measurable effect on the efficiency and effectiveness of the deliveries on platforms within area of accountability
- Compliance with operational principles, policy, standards and control obligations is evidenced
- Experience related to wealth management business and financial services industry
8
Experience For Senior Manager, Servicenow Platform Manager Resume
- Partner with Product Owner and Scrum Master to build effective project teams to meet business requirements
- Strong knowledge of the market solutions and frequent interaction with external parties to assess new Digital solutions
- Organize scientific events, meetings and show strong presence in related congresses
- Unix system administration and J2EE application experience
- Experience with Tomcat/JBoss, Apache, Linux
9
Experience For Enterprise Common Transactions Platform Manager Resume
- Experience within Delivery Management
- Communicate business vision/goal and portfolio priorities to Application Owners and Project Managers
- Balance and prioritize requests with available resources
- Be able to prioritize work load based on the business needs
- Develop and maintain strong global stakeholder network to collect and understand the commercial context and need for improvements in Multibrand area
- +5 years’ experience with international stakeholders
10
Experience For IT Management Platform Manager Resume
- Professional experience ideally with a background in (Re-) Insurance industry
- Experience in application architecture design and cloud concepts
- Experience with spreadsheets and pivot tables
- Strong commitment to quality and timely customer service
- Professional experience within the semiconductor industry
- Understanding and simplifying processes around change, incident management, onboarding/offboarding, and service request
- Ensuring understanding and adoption of the processes, tools and templates in a global environment, many other overlapping tools exist across Pearson
- Gathering platform requirements and assessing relevant projects’ risks and benefits
- Liaising with regional marketing teams and with people from the other Danfoss’ business segments as well as with group functions (e.g. Danfoss Group IT)
List of Typical Skills For a Platform Manager Resume
1
Skills For Digital Platform Manager Resume
- Communicate effectively with stakeholders regarding status of assigned tasks and projects
- Credit underwriting experience in middle market, GCB, DFS or Specialized Industeries, Business Banking
- Proven record of success with implementing Cloud projects for both Marketing and Service Cloud
- Proven record of success recommending and implementing data driven of CRM measures
- Experience diagnosing and remediating team dynamic issues
2
Skills For IT Platform Manager Resume
- Experience working with data to drive performance improvements, managing expectations in complex projects across full value chain and international cultures
- Implementation, management and reporting of analytics to aid evidence-based decision making across the portfolio
- Credit Card / Banking Experience
- Are an experienced user tester with understanding of UX design and have the ability to tackle platform maintenance within sprint cycles
- Experience working with Agile software development
3
Skills For Senior Platform Manager Resume
- Experience of working with large and complex environments, ability to highlight optimisations and efficiencies
- Experience of working on different infrastructure e.g. Unix, Teradata, Hadoop
- Experience of CRON and TWS scheduling tools
- Experience as project manager, product manager or consultant within global financial service or banking industry
- Experience with various agile roles including product owner and scrum master required
- Proven record of delivering results within European/North American business culture
- Lead immediate, short-term enhancements of existing customization experience offered through the mi Team.ca platform
- Experience with leading teams required
- Alesforce.com Administrator experience managing an Enterprise-level instance with >100 users
4
Skills For Portfolio Connected Platform Manager NAR G Resume
- Experience in the use of SAS 9.2, 9.3, 9.4 toolset e.g. Metadata Server, OLAP, Portal
- Experience with SAS EG, SAS GRID, Cloudera, Teradata
- Challenges the effectiveness of current policies and procedures and finds ways to improve them
- Proven ability to manage stakeholder relationships in the area of Finance
- Cooperate with agency and client teams to translate user story/business requirements into loyalty program rules, processes and configurations
5
Skills For Salesforce Platform Manager Resume
- Astute business sense leveraging on internal andpartners’ technology to deliver remarkable customer experiences
- Astute business sense leveraging on internal and partners’ technology to deliver remarkable customer experiences
- Relevant business analysis experience
- +5 tears of experience on people management
- Experience with implementation of enterprise IT systems for R&D organization
- Collating billing information and creating reconciled work orders within the ScheduALL booking system
- Working with technology on new data environment initiatives, including playing an active role in new / improved infrastructure
6
Skills For AVP, Salesforce Platform Manager Resume
- Identifying more efficient use of data environments and supporting infrastructure e.g. scheduling improvements
- Identifying cost saving opportunities and managing these to resolution
- Coaching, driving and facilitating sustainable high performance in support and application delivery teams
- Designing, creating, deploying new configurations to help end users more efficiently serve our business partners and fully leverage the platform
- Collaborating with cross functional teams in support of strategic initiatives, representing the capabilities and potential for leveraging the platform
- Building and maintaining a basic understanding of various ways to extend native platform functionality with custom objects and code
7
Skills For Beta Strategies, Global Platform Manager Resume
- Maintaining continuous focus on the usability of the platform and providing outstanding customer service/user support
- Collaborating with Accounts Payable to ensure correct invoice processing and payment
- Communicating closely with an external platform partner and liaising with staff in other AP departments
- Interpreting data to inform colleagues of the on-going value of the platform and to support product engagement
- Maintaining intimate familiarity with ship configurations and their documented baselines, and working through the Configuration Manager to address anomalies
- Facilitating planning and estimation of tasks and user stories
8
Skills For Senior Manager, Servicenow Platform Manager Resume
- Advising and guiding end users on the appropriate use of the platform and related technologies
- Administering and configuring native platform functionality, as well as partner/add-on applications
- Developing and maintaining online reports
- Engaging with platform members to finalise contractual arrangements
- Providing regular reports/insights on the performance of the platform
9
Skills For Enterprise Common Transactions Platform Manager Resume
- Owning the vision of the Customization product across mobile and desktop, in line with the overall team and strategic business vision
- Interacting with Program Owners, Technology, and Operations to design and develop a platform which is consistent with the Wholesale Credit Business Strategy
- Partnering with Business end users to ensure platforms are fit for purpose and are rolled out in a controlled and seamless manner
- Providing support for a variety of capabilities enabled across the platform
- Working with requestors to document business processes and associated requirements for platform capabilities to improve operations and individual productivity
- Fostering trust-based, cooperative relationships with peers, and end-users
10
Skills For IT Management Platform Manager Resume
- Providing upkeep of communal areas of the platform
- Looking for a long-term engagement to support one of our Loyalty platforms
- Own the operational loyalty platform vendor relationship on behalf of our client, including communicating requirements and addressing roadblocks
- Improve marketing efficiency(velocity, quality, scale) by 10+% through nurturing and scoring programs
- Working in the Financial Services industry specifically with wholesale banking or FX trading
- Coordinates volume forecasts with purchasing and manufacturing for adequate planning cycles
- Are familiar with digital and social platforms and their potential in engaging and shaping culture
- An understanding of the Middle Office and Fund Accounting environment
- Oversight and monitoring of LHD maintenance activities, including Organic
List of Typical Responsibilities For a Platform Manager Resume
1
Responsibilities For Digital Platform Manager Resume
- Serving as the Subject Matter Expert for Citi’s Digital Payments Platform and advising management as well as product owners on how the platform can be leveraged for future wallet deployments
- Create effective and timely Technology based solutions to serve the business needs of Financial Advisors, Client Service Associates and branch admin/management teams as well as end client’s financial needs. Interact with Financial Advisors, Client Service Associates, and branch to develop creative and innovative solutions
- Good time management skills with ability to cope with deadlines and multiple tasks
- MBA, Sales Experience and People Management are strong assets
- Proven leadership experience in environments of constant change essential
- Prior experience as a Waterfront Engineer or Ship Superintendent
- Experience in using campaign management tools (in particular Adobe / Adobe digital marketing suite) as well as digital web platforms, Veeva iRep, Veeva Vault
- Experience in people management, mentoring and performance management of direct reports
2
Responsibilities For IT Platform Manager Resume
- Experience in multi-channel and digital marketing (preferably in pharma industry)
- Understand market situation and use data to propose enhancement and iterate to perfect the experience
- Ownership and optimization of the user experience across a range of devices and platforms
- Identify, prioritize and gain support for the platform product roadmap
- Define Omni-channel CXX strategy: User Experience, Visual Design and APIs
- Multiple years of work experience preferable in banking
- Demonstrated ability to think strategically and articulate a vision
- Experience in or have the desire to learn agile delivery methodology
- Insurance/Claims Management industry experience would be an advantage
3
Responsibilities For Senior Platform Manager Resume
- Significant experience of project management and platform management (knowledge of development cycle, structured Methodologies for application maintenance)
- Significant experience of work within a distributed model
- Significant experience in oversea activities from an off-shore location
- Highly PC literate with good knowledge of MS Office applications, especially Project, PowerPoint, Excel and Word
- Researching, developing, and implementing new tools and processes to improve and automate Operational Support
- Maintaining OS system security standards, host and client access, and automating required audits
4
Responsibilities For Portfolio Connected Platform Manager NAR G Resume
- Identifying editorial opportunities for international crew-edit-live assignments and actively promoting these to members of the online platform
- Working knowledge of Content Management Systems and implications on site creation
- Understanding of how software applications are developed and launched commercially
- Understanding of industry trends and future state technologies and their applicability to business process analytics
- Preparing quality power point presentations
- Marketing enablement and automation platform adoption
- Ensuring that maintenance performed on ships satisfies Navy Technical Regulatory requirements
- Ensuring that maintenance performed on ships satisfies Commonwealth and KBR Health, Safety and Environment requirements
- Outstanding communicator with ability to engage small & large audiences
5
Responsibilities For Salesforce Platform Manager Resume
- Facilitating the exchange of media services between freelance professionals, production houses, broadcasters and digital news organisations
- Define and document incidents and request criticality levels as applicable while providing incident remediation, troubleshooting and resolving issues
- Be fluent with the costing of anything involving DSA solutions
- An environment exists of improving the quality of software development, by focusing on process improvement, repeatability and measurement
- Leadership: Supporting a team of Platform Specialists, together championing the execution of all client work that includes a platform touchpoint
- Ensure product supply in close coordination and collaboration with related parties including such as planning and regulatory
- Work with sales and pre-sales team assisting with extending our business relationships beyond the current customer base
- Guide sprint planning and development timelines leveraging external and internal resources
- Act as SME for managed platforms and API support, and help with or lead creating the technical requirements for new carrier billing products
6
Responsibilities For AVP, Salesforce Platform Manager Resume
- Basic platform administrator certification required, or working towards certification and continuous learning
- Responsible on the feature sets and product health of the login module (including capacity planning)
- Prepare updates to Senior Management on Product components of the projects during the planning, execution and post-implementation phase
- Release Management including sandbox usage planning, metadata and data migration, environment comparisons and version control
- Produce meeting documentation, drafting presentations
- For each platform, continuously analyse and keep control over the consumption and utilization, reducing waste and proposing optimizations
- Lead meetings, prepare meeting packs, deliver overall structured steering committee governance
- Willingness to pitch in to help with work outside of job description when needed (such as testing site content and functionality)
7
Responsibilities For Beta Strategies, Global Platform Manager Resume
- Organize and follow-up of all product projects of that platform including
- Desire to build and lead a team developing software solutions
- Support Global Management of GCI’s Programs such as the Client Insight Program (Client Satisfaction), Account Planning, and Governance
- Manage entire lifecycle of platforms owned including innovation, implementation, support, technology currency and stability
- Managing technical teams
- Drives decisions with the business and develop business values for decision making with sponsors
8
Responsibilities For Senior Manager, Servicenow Platform Manager Resume
- Supports/influences sourcing for Digital solutions
- Supports project teams during Digital project implementation
- Plan and execute yearly marketing plans
- Prepare quarterly work plan in line with marketing & platform strategies and present work plan to sales force in cycle meetings
- Knowledge in HTTP Headers, HTTPS load balancing, and web transactions
- Assist Service Delivery team where applicable to provide formal root cause analysis reporting to clients for incidents of predefined severity
- Global and local market brand marketing
- BS/College in food science or engineering
- Lead a team of salesforce developers and administrators. Set group goals, manage individual performance, and provide hands-on training and motivation
9
Responsibilities For Enterprise Common Transactions Platform Manager Resume
- Serve as the subject matter expert on Salesforce - Sales Cloud, Service Cloud, Marketing Cloud,Community Cloud and the Force.com platform
- A sound understanding of wafer sort and final test in production, test equipment, test processes and change management
- Deep knowledge of the either the credit underwriting or fulfillment due diligence process (ideally both) with a particular
- Roll out new technologies including implementation and coordination
- Able and willing to travel occasionally from between the R&D sites globally
- Actively monitor and manage platform services, including delivery of technical platform changes
- Drive development and delivery of resource strategy, capacity planning, cost and resource management for delivery of platform services (run and change)
- Able to adapt and respond in a rapidly changing environment
10
Responsibilities For IT Management Platform Manager Resume
- Design/Engineering knowledge in mechanical
- Knowledge of coding best practice
- An affinity to IT platform development and requirements engineering (i.e. HTML/CSS, JavaScript, Excel)
- Analysis of external maintenance availability schedule risk as an input to planning
- Exhibits confidence and agility in challenging times
- Interface with loyalty platform vendor regarding application configuration and enhancements
- Ideal Certifications: Salesforce Advanced Administrator Certified, Salesforce Sales Cloud Certified Consultant, and Salesforce Marketing Cloud Email Specialist
- Head of Financial Operations Reporting Strategy Business Lead
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