Pool Attendant Resume Sample
Mikayla Morissette
4225 Carter Mountains,
New York,
NY
+1 (555) 253 3041
Work Experience
Lead Pool Attendant
12/2016
-
PRESENT
New York, NY
- Responsible for set-up of daily par/prep and organization of the pool's snack bar
- Preparation of and storage of all food and beverage items necessary to operation of snack bar in adherence with ClubCorp quality standards
- Communicate with Service Director when special products are needed or having problems with food quality or presentation
- Consistent presentation of daily snack bar food items as designated by the service Director which are produced within ClubCorp's quality standards guidelines
- Proper preparations techniques for station items as designated by Service Director
- Service of food to members and guests
- Responsible for cleanliness and sanitation of kitchen and snack bar area
Pool Attendant
10/2013
-
11/2016
Chicago, IL
- Ensure the upkeep of the pools/spa by maintaining filter drums and jets
- Flexible schedule to include nights and weekends
- Attend to the beach & pool-related needs including, but not limited to, retrieving fresh towels, relocating chairs and/or umbrellas, and issuing recreational equipment
- Arrange and clean pool furniture and umbrellas in a neat and visually appealing order, specific to the property procedures throughout all beach & pool areas during each shift
- Integrity - We do the right thing, all the time
- Now - We operate with a sense of urgency and discipline
- Radio/Walkie talkie system
- Previous server experience and cash handling experience preferably in an upscale dining environment
- Accurately execute Member/guest orders and requests in a timely fashion
Pool Attendant Assistant Supervisor
08/2008
-
06/2013
New York, NY
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
- Maintain the Pool and seating areas in an orderly and clean manner
- Maintain proper chemical and temperature levels in the pool, spa etc., to ensure guest comfort and adherence to local requirements
- Ensure that all pools are properly skimmed and vacuumed daily and are free of all debris, such as leaves, moss, stones, sand, etc
- Perform all necessary plumbing repairs in an efficient and timely manner and maintain all pipe fixtures such as showers, filter grates etc
- Ensure the upkeep of the pool by performing general cleaning including scrubbing of all tiles and rock forms in and around the pool area
- Log all temperature and chlorine reading in the logbook daily
- Perform deep cleaning (scrubbing) of pool as required by management
Education
Waynesburg University
2003 - 2008
School's Degree in Communication
Professional Skills
- Excellent listening, communication and customer service skills
- Excellent guest relations and communication skills
- Basic housekeeping and cleaning skills
- Effective interpersonal, communication and customer service skills for dealing directly with members of the public
- Effective interpersonal communication and customer service skills for dealing directly with members of the public
- Experience. Previous experience passionately providing service to others
- Cooperate and communicate with co-workers effectively
How to write Pool Attendant Resume
Pool Attendant role is responsible for events, public, retail, training, printing, security, payroll, immigration, reporting, insurance.
To write great resume for pool attendant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Pool Attendant Resume
The section contact information is important in your pool attendant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Pool Attendant Resume
The section work experience is an essential part of your pool attendant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pool attendant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pool attendant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Pool Attendant resume experience can include:
- Provide excellent service consistent with the hotels standards operating procedures and brand attributes
- Relevant working experience
- Experience in customer service role, including service recovery responsibilities, is essential
- Previous experience working as a Pool Guest Attendant or Lifeguard
- Monitors and operates Electronic Security Control Systems and Emergency Response Systems
- Respect the privacy, information, perspectives, priorities, time, and resources of each resident
Education on a Pool Attendant Resume
Make sure to make education a priority on your pool attendant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pool attendant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Pool Attendant Resume
When listing skills on your pool attendant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical pool attendant skills:
- Act calmly and effectively in emergency situations
- Welcome owners or guests arriving at or visiting the pool area and consistently offering a professional, friendly, high service experience
- Experience working outdoors and managing pool side
- Anticipate and address guest service needs, resolving problems using good judgment and work with minimal supervision
- Obtain CPR, First Aid and Lifegaurd certification prior to starting
- Previous pool monitoring/operations experience is helpful
List of Typical Experience For a Pool Attendant Resume
1
Experience For Seasonal Pool Attendant Resume
- Work closely with other departments that are essential to ensuring a positive guest experience
- Experience in an Aquatic environment
- Proven ability to carry out detailed written and verbal instructions competently
- Previous significant experience in food & beverage
- During the holidays responsible for children's activities, 9 hole mini putt course, and ice rink
- Conduct all opening & closing procedures including obtain pool keys, un/locking all cabinets, setting up amenities and organizing pool towels
2
Experience For Hotel Pool Attendant Resume
- Utilize the hotel computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports
- Availability is needed for both opening and closing shifts
- Have working knowledge of liquor, beer, wine and food that is served at the Resort
- Respond to all guest needs and requests in a timely and professional manner, deferring to F&B Manager, when necessary to ensure customer satisfaction
- Develop and maintain positive working relationships with others and support your team to reach common goals
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 75lbs without assistance
- Extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart
3
Experience For Seasonal Skybar Pool Attendant Resume
- Accurate pool chemistry recording
- Operation and maintenance of pool cleaning equipment and supplies
- Maintain overall presentation of the swimming areas
- Assist with servicing guests with a food and beverage requirements in an attentive, courteous, and efficient manner
- Check in and monitoring Member and guest usage
- Perform daily general cleaning and report maintenance tasks in the pool area
- Assist lifeguards by completing height checks for life jackets
4
Experience For Pool Attendant Temporary Resume
- Acts as a server delivering food to cabanas in peak periods
- Straighten all furniture, including floats
- Clean designated areas including, but not limited to, restrooms, pool area, fitness center
- Heavy work-exerting up to 50 pounds of force, pull or carry
- Comfortable working outside 8-10 hours a day
- Need to be comfortable standing on feet for up to 8 hours a day
- Cleans and resets tables throughout shift
5
Experience For Pool Attendant Supervisor Resume
- Has to be prepared to work outdoors
- Effective listening abilities with strong judgment skills and good public relations skills with a good personality, enjoying opportunities to work with and assist people
- Basic understanding of computers and use of software
- Describe menu format, individual food items and bar items to guests
- Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of an emergency
6
Experience For Resort Pool Attendant & Server Resume
- Have reliable transportation to and from employment
- Support the bar/service staff when needed
- Confirm Guest or Visitor status and confirm only approved patrons enter the pool area
- Maintains a safe, clean and pool area for guests. Follows open/close procedures daily
- Maintains pool deck furniture and set in a clean and orderly manner. Stacks chairs and transports to assigned areas
7
Experience For Recreation / Pool Attendant Resume
- Folds and transports towels for guests at the pool
- Delivers soiled pool towels to the hotel laundry area
- Full knowledge of Rooftop operations and provide guests with general information (direction, menu questions, hours of operation, etc.)
- Support and work with bartenders and waiters
- Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Pool Manager, when necessary to ensure customer satisfaction
- Maintain the operational set-up and break-down of the Altitude Pool area
- Provide towel and material service to each customer in a professional and courteous manner
8
Experience For Recreation Pool Attendant Seasonal Resume
- Support, and work with Pool Servers and Pool staff
- Maintain communication between kitchen/managers and pool staff
- Understand the operational set up and principle of the Pool/SL
- Towel distribution and retrieval
- Access control at private facilities
- Promote Pool safety and report hazards immediately
9
Experience For Pool Attendant / Lifeguards Resume
- Placement of lane lines and other pool equipment
- Maintain overall water and area cleanliness and sanitation
- Sales of lessons and small merchandise items
- Operation of power washer, leaf blower, pool vacuums, manual tools
- Maneuver pool cover seasonally
- Enforce pool policies and regulations
- Answers phone calls and all guest inquiries
- Assist recreation, food and beverage or other departments as needed
10
Experience For Resort Pool Attendant Resume
- Addresses any guest issue promptly and with concern
- Offers guests assistance resort directions, activity suggestions, etc
- Maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor
- Recovers pools at the end of the day
- Able to communicate orally and written in English - required
- Provide superior service to our pool and spa guests at all times, creating a relaxing and exceptional experience. Follow The Resort’s etiquette guidelines
- Knowledge of Pool side menu and amenities
- Oversee the cleanliness and the daily upkeep of the pool area
- Maintain pool deck cleanliness
List of Typical Skills For a Pool Attendant Resume
1
Skills For Seasonal Pool Attendant Resume
- Welcome guests to the pool deck and ensure they have a safe and enjoyable experience
- Encouraged to create new experiences for guests in pool areas
- One year of experience in a front line guest service position
- Pool Attendant or directly related experience
- Experience in the hotel, hospitality, and service industries
- Experience in customer service, recreation and administration/leadership
- Folding linens, lifting and moving objects up to 50lbs at one time
- Cleaning cabanas during the summer
- Skimming pool and removing light debris from pool surface
2
Skills For Hotel Pool Attendant Resume
- Bending/Reaching – 6-8 hrs/day
- Pushing/Pulling - 4 hrs/day
- Cleaning the salon AM shift only
- Exerting in excess of 50 pounds of force occasionally, and /or 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
- Organizing pool chairs
3
Skills For Seasonal Skybar Pool Attendant Resume
- Sitting - 0-2 hrs/day
- Walking - 6-8 hrs/day
- Checking pool passes
- Enforcing pool Rules
- Cleaning pool area
4
Skills For Pool Attendant Temporary Resume
- Folding linens, lifting and moving objects up to 50lbs or more
- Greeting and seating guests in pool area and providing water service
- Taking & finalizing food orders
- Rotating between pool and restaurant
- Attend to the pool-related needs including, but not limited to, retrieving fresh towels, relocating chairs and/or umbrellas, and clearing tables
- Assist guests in seating, offering towel, and informing them of amenities, hotel information and food and beverage service
- Timely opening and closing of swimming facilities
5
Skills For Pool Attendant Supervisor Resume
- Comfortable pushing, pulling and lifting up to 50lbs
- Take pride in your work by creating positive energy, excitement and creating a fun atmosphere
- Maintains an ongoing working relationship with community staff members
- Responsible for maintaining the cleanliness of the entire pool area, including the restrooms
- Responsible for the safety of all Members, guests and Employee Partners in and around the swimming pool during posted hours of operation and special events
6
Skills For Resort Pool Attendant & Server Resume
- Responsible for the safety of all Members, guests and Employee Partners around the swimming pool during posted hours of operation and special events
- Check in and monitoring Member and guest usage by verifying Membership Cards
- Oversee the opening and closing of the pool
- Assist in unlocking all gates at pool opening time
- People Person. The best part of recreation is having fun with guests and enjoying group interactions
- Maintain uniform & grooming standards as outlined in employee handbook & departmental training
- Consistent restocking, folding, delivery and distribution of pool towels
- Frequent lifting and carrying up to 35 lbs
- Full availability required during Spring Break and Summer Season
7
Skills For Recreation / Pool Attendant Resume
- This is a seasonal position ending on January 1st, 2018
- Responsible for all pool rentals, including, rafts, tubes, and lockers
- Rescue distressed persons by using rescue techniques and equipments. Contact emergency medical personnel in case of serious injury
- Maximize efforts towards productivity, identify problem areas and assist implementing solutions
- Greet and assist guests with seating pool side
- A current NSW Working with Children Check
- Endure seasonal temperatures; working conditions require constant outdoor work
- Ensures pool rules and regulations are being enforced
- Cleans equipment used during shift at the end of the shift. Re-stocks storeroom with supplies
8
Skills For Recreation Pool Attendant Seasonal Resume
- Responsible for overseeing Amenity Center and/or Pool Facility
- Daily cleaning and upkeep of recreational facility
- Assist with escorting patrons/residents and guests from and to the spa facilities
- Handle the umbrellas, heaters and evening light set up and breakdown
- Provides detailed information about Mohegan Sun, its property and the surrounding area to the guests
- Contacts Security immediately during emergency situations
9
Skills For Pool Attendant / Lifeguards Resume
- Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment
- Maintains a safe and secure environment throughout the building/property
- Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures
- Checks guest key card or Spa Membership card when gaining entrance to the pool
- Inventory and maintain all towels and guest purchase items. Stocking the items as necessary
- Use cleaning products as necessary to maintain the cleanliness of the area
10
Skills For Resort Pool Attendant Resume
- Assist with removing dirty dishes from the pool and pool bar area
- Perform general cleaning and every day maintenance of Pool & Beach area
- Retrieve clean towels from housekeeping area
- Maintains proper linen inventory – collects linens, delivers and receives linens from laundry – issues linens to guests according to procedure
- Performs check-ins on all guests, assisting with guest needs
List of Typical Responsibilities For a Pool Attendant Resume
1
Responsibilities For Seasonal Pool Attendant Resume
- Greet and acknowledge guests; answer department telephone. - Monitor all guest activity in assigned work area; be alert to any sign of trouble. Ensure safety of guests and enforcement of pool rules and beach precautions according to department standards
- Distribute and retrieve towels for guests. Collect dirty towels left on chairs and in pool/beach areas. Maintain the area in a clean and neat manner at all times
- Valid Ontario driver’s licence an asset
- 4-5 Star Hotel Experience
- Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area
- Direct guests to key locations in the property including emergency exits and procedures
- Remove debris and clean the furniture at the end of the day
- Provides superior guest service, positively effects interactions with guest and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with team members. Assists guests with questions or problems, ensuring guest satisfaction
- Monitors and inspects work in all areas of cleaning according to accepted standards and techniques, proper and safe use of machines and chemicals, and guest services standards
2
Responsibilities For Hotel Pool Attendant Resume
- To anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times
- Complete daily special cleaning projects during shift
- Immediately responds to any potential dangerous conditions such as wet floor
- Clean all public restrooms and stock all necessary items
- Sweep and mops all tile floors
- Reports substandard (unsafe) conditions immediately to supervisors
- Work in an outdoor environment in varied temperatures and weather
3
Responsibilities For Seasonal Skybar Pool Attendant Resume
- Bend and lift up to 10 pounds
- Be an ambassador for the resort and constantly live BMR’s core values
- Routinely inspects / addresses all assigned areas daily and communicates to immediate supervisor as applicable
- Completes daily facilities checklist and work orders as scheduled
- Ensures that safety and security procedures are adhered to at all times
- Performs maintenance repairs in areas of carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building/community repairs as long as a permit is not required to do the job
- Prepare pool area; clean with no trash, and lounge chairs are straight and set at uniform incline position
- Assist owners/guests with lounge chairs
- Follow company policies and procedures and make sure rules are followed at the pool area
4
Responsibilities For Pool Attendant Temporary Resume
- To know and fully understand ALLrules associated with the Clubhouse Pools/Spas
- Verify member access cards and enforce guest limit
- Maintains a safe, clean and fun atmosphere for members and guests
- Remove debris and clean the furniture at the end of the day. - Report any unauthorized persons in the pool areas to the Supervisor
- Maintain complete knowledge of table/seat/section numbers, capacity, hours of operation, proper table, lounge chair and cabana set-up
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes
- Oversee service of guest amenities (towel set-up, cold towels, juices, fruits and other amenities) to ensure guests are provided with a level of service in keeping with Four Seasons standards
- Oversee the maintenance of the pool deck and equipment
- Provide guests with a level of service in keeping with Four Seasons standards including; Pick up, stock, restock, and drop off towels, juices, fruits and other amenities needed
5
Responsibilities For Pool Attendant Supervisor Resume
- Serve and clear beverage as well as complimentary passed items in an unobtrusive and professional manner
- Wipe down, set up and move, when necessary all pool deck equipment
- Stock and discard towels and other supplies as outlined and transport from other departments to your own
- Work closely with third party lifeguards to ensure safe and secure wet areas
- Greets guests in a warm and sincere manner
- Monitors the pool area and enforces the rules and regulations
- Sets-up and organizes the pool deck furniture and equipment
- Issues and collects pool towels and maintains towel inventory
- Assists the Food and Beverage staff, as needed
6
Responsibilities For Resort Pool Attendant & Server Resume
- Assists the Spa staff, as needed
- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc
- Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue
- Knowledgeable of hotel facilities and services to answer guest inquiries
- Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques
7
Responsibilities For Recreation / Pool Attendant Resume
- Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs
- Ensure the cleanliness and tidiness of the pool or lounge areas
- Oversee the cleanliness and the daily upkeep of the pool, pool area, and cabanas
- Set up cabanas with amenities
8
Responsibilities For Recreation Pool Attendant Seasonal Resume
- Pass hourly amenities to guests around the pool area
- Keep cabana coolers stocked with ice, answer guest questions, stock towels and sun lotion, and offer water refills
- Able to work in fast paced, high volume restaurant
- Able to walk throughout the Outlet area and between guest locations
- Stand, walk, and bend for long periods of time
- Maintain cleanliness and neatness of pool facility, sauna, restrooms and fitness center
9
Responsibilities For Pool Attendant / Lifeguards Resume
- Maintain the cleanliness of the pool area (ie removal of towels, dishes, etc.) and straighten pool furniture at the beginning of each shift, throughout the day and at the
- Responds to emergency situations in a timely manner
- Accurately maintains daily logs, records and forms
- Works shifts that are subject to change based on property needs
- Attends Security / Front Desk staff meetings
10
Responsibilities For Resort Pool Attendant Resume
- Properly register hotel guest into the Pool Area
- Provide information and assistance to guests as requested
- Give guest an orientation and familiarized with all resort services and hours of operation
- Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
- Know the names of all residents and frequent guests
- Greet all residents and guests confidently and cordially
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