Product Business Analyst Resume Sample
Keaton Goldner
1920 Kautzer Lights,
Phoenix,
AZ
+1 (555) 998 3955
Work Experience
Associate, Product Business Analyst
03/2017
-
PRESENT
Chicago, IL
- Fluency and excellent communication skills in English; Cantonese and Mandarin would be preferential
- Fluency in another Asian language such as Cantonese, Mandarin, Japanese, or Korean would be advantageous but not essential
- Maintain overall understanding of digital payments landscape including trends, emerging players, and disruptive technologies that have the potential to disrupt / complement / enhance Chase’s existing businesses
- Communicate industry updates, payment network changes, and processing changes that impact Chase’s different lines of businesses
- Development or maintenance of product business rules tables on Prudential’s individual life products platforms
- Create detailed product requirements providing a complete and comprehensive definition of the features and functions of the product suitable for implementation by technical development personnel
- Develop business cases reflecting all necessary commercial and technical considerations required to ensure successful product delivery through all steps of Software Development Lifecycle
- Elicit requirements using interviews, document analysis, requirements sessions, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Product Business Analyst
06/2013
-
10/2016
Phoenix, AZ
- Proactively communicate and collaborate with external and internal clients to analyze information needs and functional requirements and deliver the following artifacts as needed
- In a significant role related to a customer facing website or driving customer engagement initiatives
- Work closely with the client's key stakeholders
- Understand the client's vision of what they wish to build, and convey that vision to the scrum team in part through the product backlog, which is a prioritized features list for the product
- Interviewing requestors to gather/validate facts and requirements
- Writing and syndicating project plans and requirements documents, in collaboration with various stakeholder groups
- Translating requirements documents into technology stories
- Creating test cases, running Agile ceremonies (i.e., product backlog, sprint planning, sprint review) with technology teams, and driving technology priorities and deliverables
Data Product Business Analyst
06/2006
-
03/2013
Detroit, MI
- Clearly defining objectives, leading the development of an implementation plan for the technology solution, and overseeing the execution of that plan
- Identifying issues and developing and communicating resolutions
- Reviewing the current operating model for various products and processes, and creating functional requirements to gain operational efficiencies
- Reviewing current tools used by Operations, and creating requirements to streamline processes and reporting
- Collect, query and validate data
- Analyze, interpret and synthesize data
- Recommend course of action based on data analysis
- Establish tracking tools, gathers data and generates reports for product and vendor performance, product revenue and profitability, and other volume statistics
- Maintain, automate and develop reports/dashboards/processes related to products and vendors
Education
Carlos Albizu University - Miami Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Strong math, research, analytical and problem-solving skills; proven experience with developing effective solutions to business problems
- Strong analytical skills and working knowledge of product requirements specifications, quality management and reporting
- Good teamwork and excellent communication and presentation skills, especially client facing are essential
- Excellent communication skills -- written, verbal, presentation and interpersonal
- Project management skills, including successful management of risks, issues and their related mitigations
- Influential communications skills including the presentation of sometimes complex concepts to stakeholder audiences (all levels of seniority and leadership)
- Web conferencing skills
How to write Product Business Analyst Resume
Product Business Analyst role is responsible for software, reporting, presentation, analytical, marketing, design, digital, modeling, insurance, administration.
To write great resume for product business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Product Business Analyst Resume
The section contact information is important in your product business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Product Business Analyst Resume
The section work experience is an essential part of your product business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous product business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular product business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Product Business Analyst resume experience can include:
- SME test sampling of test results, to validate that the acceptance criteria for projects have been satisfied
- Demonstrate knowledge of infrastructure, products, solutions, capabilities and processes related to the new and existing products
- Supports teams as required; ability to demonstrate platform functionality, help with platform troubleshooting
- Provides feedback to SCRUM team within a working iteration, includes validation with project teams on questions
- Critical thinking, analytical, excellent communication
- Strong aptitude to work collaboratively and in a networking mode
Education on a Product Business Analyst Resume
Make sure to make education a priority on your product business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your product business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Product Business Analyst Resume
When listing skills on your product business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical product business analyst skills:
- A strong sense of web design best practices and a passion for delivering simple and effective solutions
- Analytical skills to ask the right questions, dissect, organize, translate and cross-reference requirements
- Experience in various prioritization methods
- Proven experience in business analytics, specification and product improvement
- Demonstrated experience in recognizing product opportunities that result in the creation and implementation of new products
- Effectively communicate and collaborate with a variety of different audiences
List of Typical Experience For a Product Business Analyst Resume
1
Experience For Product / Business Analyst Resume
- Quickly develop, foster and nurture strong business relationships with key partners
- Quickly determine or change priorities
- Ensures timely and efficient requirements of the Managed Service Solutions of work in accordance to the priorities set by the Proposition teams
- Manage iterative feedback, assess change requirements in accordance to the priorities set by platform end users
- Effective user stories
2
Experience For Data Product Business Analyst Resume
- Participate in product scoping discussion , UX design reviews, running demos and collecting feedback from business
- Prepare marketing files for direct mail campaigns and tracking on campaign results
- Support fulfilling audit, OCC and other regulatory related requests and activities
- Collaborate with product owner and product manager in getting product vision and roadmap
- Act as liaison between product, customer service, operations and vendors for product research, questions and problem resolution
3
Experience For Digital Experience Product Business Analyst Resume
- Participate in business case preparation, regulatory requests and product-related projects
- Manage and participates in product-related projects
- Knowledge and experience associated with supporting bank processing systems (DDA, checks, wires, ACH, balance reporting, and Cash Management business lines also helpful)
- Knowledge in the following areas extremely helpful: accounting systems and software, technology, customer service, operations and product launch processes
- Definition of and support for business rules changes for individual life products
- Definition of acceptance criteria for measuring the successful development and implementation of any product development or Compliance/BAU/TPA projects for which the associate is responsible
- Review of systems requirements, test plans and test conditions for projects to assure the business needs (requirements) of the projects are met
- Partnering with technology and other business partners to analyze and resolve problems with business processing identified in production or in test environments
4
Experience For Associate, Product Business Analyst Resume
- Coordinate tasks, meetings, and resources, as part of the implementation, and administration of new product / project launches
- Develop Functional user stories , UAT stories and capture acceptance criteria
- Synthesize internal and industry data into themes and patterns to provide insights and data-driven recommendations
- Build cross-functional relationships to establish a collaborative environment at all levels of the organization
- Create and present presentations/information for senior members of the organization
5
Experience For Senior Product Business Analyst Resume
- Provide research, analysis, project management and project support on a variety of strategic initiatives
- Facilitate the development of market-based and/or customer-specific opportunities by defining the business requirements with stakeholders for new product solutions and major enhancements to existing products
- Write the business requirement documentation including overall solution, data definition, process flows, interfaces, product configurations, support tools and processes, reports and other special considerations
- Lead discussions with project team to clearly articulate the results required to meet the business or customer need
- Consult and collaborate with engineering teams on the design and functionality of product solutions to delivery high quality, innovative products while leveraging existing infrastructure/assets to reduce costs and accelerate delivery timeframes
6
Experience For Senior Digital Product Business Analyst Resume
- Consult with business stakeholders, legal and compliance departments to identify data sources, and use, incorporated into product solutions and ensure proper compliance with federal and state laws, regulations, contractual obligations and corporate policy
- Understand business priority across multiple projects, customers and markets. Coordinate with program management and implementation teams to define schedules
- Coordinate with reporting and analytics teams to incorporate data visualization, modeling and scoring needs into product solutions
- Development and maintenance of illustration requirements for existing or new functionality in our illustration systems
- Collaborate with third party data providers to define the required interfaces to integrate new data sources or capabilities into product solutions
- Communicate with product and program management teams on status and issues
- Create documentation and specifications for use and support of the product solution
- Take ownership of assigned projects and work closely with assigned Product Owner
- Explain complex ideas in the simplest terms
7
Experience For Digital Product Business Analyst Resume
- Work independently and or as part of a team
- Ability and willingness to work in a fast-paced, high pressure work environment to meet project deadlines
- High level of ability with Excel
- Maintain and champion a team culture, help employees thrive in an inclusive and collaborative environment
- Work on Ad Hoc analysis projects in support of the Product Management and Development teams
- Implement KPIs to measure success across the Product team
8
Experience For VP Digital Product Business Analyst Resume
- Critical review and communication of business changes to stakeholders and the wider RMS community
- Identifies, reviews and seeks support for potential improvement to product technology that can enhance the efficiency and functionality
- Track project plan items, deliverables, and timelines
- Translates business requirements to technical specification requirements
- Creates High Level Design Doc and review with project teams and occasionally with customers
- Maintains the dialogues and tracks the statuses with project teams on CR/AC/UC on current release
9
Experience For Product Business Analyst Hdqc Resume
- Evaluates bugs and issues escalated from QA, Project Teams and Support
- Helps create standard product documentations, repository and communications
- Writing requirements specifications for computer applications that are unambiguous, testable, and verifiable and transfer them from Product Marketing to the Software Engineers
- Become proficient in the application, tools and deliverables needed within your areas of ownership
- Conduct Data analysis with Explore Product test results with Client files to show benefit of Explore Products
- Partner with sales and product management to deliver analysis that aids in the new sales process, and assist in the client implementation projects
10
Experience For Hedis / Stars Product Business Analyst Resume
- Determine and document user requirements for business test processes and abide by those requirements for future projects
- Query databases to help troubleshoot potential production issues
- Clearly articulate complex problems and solutions
- Results-oriented, execution, accountability
- Culture, passion, team player & partnership
- Acceptance criteria definition
- Web application, e-business
List of Typical Skills For a Product Business Analyst Resume
1
Skills For Product / Business Analyst Resume
- Business analysis experience from a Banking or financial institution
- Experience working in Microsoft SQL Server
- Strong working knowledge of the structure of the financial markets and how KYC CDD requirements impact various segments of the market
- BA experience
- Experience with a product management approach to software development
- Experience with mobile first, responsive and adaptive design
- Good communication (both verbal and written)
- A broad range of responsibilities in previous experience
- Relevant healthcare domain experience
2
Skills For Data Product Business Analyst Resume
- Relevant product development experience
- Proven knowledge of healthcare systems, designs, and regulatory concerns
- Practical experience with clinical software applications functionally, as an end user or vendor
- Demonstrated ability to work independently, in a cross-functional and highly distributed team environment
- Strong functional knowledge of Agile development methodologies
3
Skills For Digital Experience Product Business Analyst Resume
- Experience in Product management field
- Demonstrated willingness to learn new technologies
- Experience as a BUSINESS ANALYST for at least 2 years for a software product
- Experience in financial markets and/or KYC OR knowledge in KYC
- Work closely with cross-functional teams to develop feature set priorities, and build plans to execute, and achieve the overall strategic program vision
- Collecting, documenting, analysing, business and technical requirements from our proposition teams
- Creating and delivering product strategies and plans to meet business objectives and market needs
4
Skills For Associate, Product Business Analyst Resume
- Collaborating with internal and external stakeholders to better understand product opportunities and potential technology solutions
- Serving as Product Owner to one or more Scrum agile software development teams
- Learning the features of the assigned product family – what users of the product want to accomplish and what features they value
- Interacting directly with end users (clinicians, homecare health providers, etc.), Software Engineers, Project Managers, and Marketing Managers
- Engaging with the Scrum team throughout the development process to ensure that marketing requirements are accurately implemented as features in the product
- Creating use cases, user stories, acceptance criteria and other forms of requirements documentation
5
Skills For Senior Product Business Analyst Resume
- Managing requirement change requests in relation to the project plans to ensure agreed upon deadlines are met
- Lead planning meetings and ensure all team members have a clear understanding of upcoming projects
- Assist in developing, improving, and revising program processes for continual improvement
- Determine meaningful data metrics, and assist in creating, tracking, and analyzing output based upon themSearch Jobs US
- Partner with the Program/Product Manager in communicating the program/product vision and making sure it's understood
- In-depth understanding Excel and creating analysis for business use
- Analyze structured and unstructured data using Excel (or other analytics tools)
- Articulate complex issues in a clear and concise manner (orally and in writing)
- Work with Product Managers and engineering teams to implement new products and features
6
Skills For Senior Digital Product Business Analyst Resume
- Engage closely with engineering teams to help determine the best implementation for new features
- Able to lead SCRUM teams which include members of other departments within the bank and/or external vendors while following the AGILE Principles
- Delivery of supporting product documentation related to product development projects or Compliance/BAU/TPA projects
- Achieve alignment by communicating decisions and outcomes to various levels throughout the organization
- Work with business and systems partners to analyze and resolve problems with illustration processing discovered in production and or in test environments
- Knowledge of Individual life insurance products, particularly with respect to product features and the underlying calculations
- Communicate (verbally and in writing) in a way that is clear and concise
- Attend Client test result meeting and test prep meetings
7
Skills For Digital Product Business Analyst Resume
- Participate in strategy and long range planning processes within areas of responsibility in support of business and IT strategies
- Assist QA team to evaluate effects of data source load on production processing
- Ensures the software release is on time and according to specifications
- Feature-based road mapping
- Translate between technical and non technical people
8
Skills For VP Digital Product Business Analyst Resume
- Product Owner Certification Scrum Master Certification
- Dependable; follows up on all Projects through completion
- Participate in backlog refinement, grooming and prioritization Contribute to iteration planning meetings to determine release and sprint capacity, estimation, and velocity
- Strong elicitation and facilitation techniques
- Able to deliver capabilities that add measurable value
- Self-starter and ability to work independently or on a team
9
Skills For Product Business Analyst Hdqc Resume
- Influence the future products and services that Chase offers online, mobile, via tablet and other digital platforms
- Work in ambiguous environment with minimal or no policies/procedures
- Independent thinker and problem solver but inclusive
- Work in highly matrixed environment
- Maintain complete confidentiality and discretion in business relationships
- Excellent communication (written and verbal) and interpersonal skills; ability to interface effectively with the customer and internal stakeholders at all levels
- As a Product Owner, Product Manager and/or Business Analyst with a professional software development organization
10
Skills For Hedis / Stars Product Business Analyst Resume
- Assume user perspectives
- (e)Retail Supply chain preferable
- Understand and distill use cases and business objectives into user stories for technical implementation
- Guide engineering team in the successfully execution of initiatives by answering questions, providing clarity on requirements, signing off on user stories, and maintaining critical timelines
- Identify business trends utilizing real data, compile analysis reports that are delivered to Product Managers
- Proactively monitor key performance metrics to quickly identify quality issues and inform future business decisions
- Continually improve the product development process so the team is able to release high quality products with the most efficient use of everyone’s time
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