Product Solutions Resume Sample
Stuart Goldner
1825 Flatley Canyon,
Los Angeles,
CA
+1 (555) 603 2573
Work Experience
Product Solutions Manager
05/2016
-
PRESENT
Boston, MA
- Harness knowledge of customer cases and data analysis skills, develop innovative ideas and technologies to significantly improve Thermo Fisher Scientific’s software platform
- Participates in the planning and execution of the company’s product strategy and roadmap including a detailed review of product performance
- Learns competitors’ products and alternate technologies
- General office and field environment
- Act as in-market product resource for sales teams, focused on advertiser activation, growth, and retention
- Partner with Product Strategy team to help roll out new monetization products and feature enhancements
- Identify regional and vertical growth opportunities through data-driven insights and formulating scalable paths by working closely with the Product Marketing team
- Develop a deep understanding of Snapchat’s monetized products and underlying implementations
- Direct contribution to revenue growth and capability development for Citi’s premiere cross border payments solution through developing and delivering solutions for large and sophisticated global clients
Cib-investor Services Product Solutions
01/2012
-
02/2016
Los Angeles, CA
- Development of deep knowledge on the operation of a multifaceted global product within Cash Management business (multiple payment types, multiple channels, 135+ currencies, embedded FX), requiring active engagement with critical end-to-end functions (operations, technology, service, implementations)
- Senior exposure across the TTS team as well as client contact through leadership on marquis deals, and development of deep working relationships with TTS Sales and regional product management teams
- Primary contact and trusted advisor to Client’s senior decision maker
- Maintains strategic understanding of Client’s operating model
- Maintains comprehensive understanding of market, vendor and regulatory implications to the Client’s operating environment
- An understanding of Investment Fund legal structures and regulatory frameworks (UCITS and AIFs) and applicable asset management regulations
- An understanding of the distribution requirements for Irish funds across global jurisdictions an advantage
- Work in an innovative and dynamic environment
Product Solutions Manager
05/2009
-
07/2011
Phoenix, AZ
- Good analytical skills to review and analyse information/ situations to identify, articulate the issues on hand and propose situations
- SaaS, Saas CRM, Agile Development Life Cycle
- Previous experience (4+ years) as a software engineer technical consultant or technical support engineer
- Streamline Schwab’s policies and non-digital processes
- Enhanced integration of Schwab’s products into IS and identify and develop plan to fill product and service model gaps
- Working knowledge of investment and banking products, with a focus on client needs and effective distribution practices. Experience with how brokerage firms operate and able to assess the impact of initiatives and implement changes effectively
- High-level expertise in multiple job processes and extensive knowledge of related regulatory requirements
- Makes sound, timely decisions in a dynamic and matrixed organization, with keen attention to procedures and regulatory requirements, and in response to client and field input to address issues and opportunities
- An understanding of client needs and workflow, and an ability to communicate these needs to internal partners
Education
Brown University
2003 - 2008
Bachelor's Degree in Engineering
Professional Skills
- Networking skills, ability to co-ordinate internal and external stakeholders and negotiate solutions, client facing skills
- Proven oral and written communication skills, including experience developing and delivering presentations to senior management and large audiences
- Excellent organizational skills and an ability to prioritize and multitasking
- Experience in PC skills, knowledge of Diebold Nixdorf products, policies, Oracle, BaaN, SOP, SOARS, and other related systems recommended
- Experience managing multiple priorities and overseeing distinct teams with varied strengths
- Product/solutions management experience with demonstrated achievements in product/solution planning and go-to-market/launch activities
- Sharing and promoting the product strategy with local and global stakeholders, and ensuring alignment of global and regional product priorities
How to write Product Solutions Resume
Product Solutions role is responsible for security, finance, credit, securities, training, integration, purchasing, planning, reporting, manufacturing.
To write great resume for product solutions job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Product Solutions Resume
The section contact information is important in your product solutions resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Product Solutions Resume
The section work experience is an essential part of your product solutions resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous product solutions responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular product solutions position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Product Solutions resume experience can include:
- Strong detail and process orientation using metrics to measure productivity and progress; exceptional analytic and problem solving skills
- Experience with communication & presentation skills, and the ability to clarify and summarize issues to technical and business audiences
- Be the thought leader in loyalty and customer experience topics by building and sharing relevant collateral with key internal and external stakeholders
- Working experience in loyalty management, preferably with innovation/digital focus
- Drive decisions and operate in ambiguity, resolve conflicting situations
- Previous experience as a software engineer, technical consultant or technical program manager
Education on a Product Solutions Resume
Make sure to make education a priority on your product solutions resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your product solutions experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Product Solutions Resume
When listing skills on your product solutions resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical product solutions skills:
- Understanding of both digital customer experience flows and technical flows between APIs etc
- Strong understanding of industry development, deployment processes and agile development methodologies desired
- Experience with mobile, display, and video ad serving
- Seasoned experience in building relationships in a complex and large environment
- Develop strong working relationships with any functional group at all levels in both Field and Headquarters
- Sales and Marketing background and experience
List of Typical Experience For a Product Solutions Resume
1
Experience For Product Solutions Manager Resume
- Courageous leader who develops followership and builds high performing, diverse, cross functional teams of both direct and indirect members rallied around the strategy
- Experience with iOS and/or Android apps
- Experience as a software engineer, technical consultant or technical program manager
- Experience with ad networks and/or mediation mobile SDKs
- A passion for talent development including initiatives supporting acquisition efforts of top talent
- Thrives on initiating, building and cultivating strong relationships inside and outside the organization; highly collaborative with an ability to influence, engage and build consensus with executives, peers and front line employees
- Develop and deliver proactive marketing ideas to support the firm’s sales efforts
- Determine strategic opportunities to grow market share, better AAP’s financials, and business relationships (i.e., supply chain) among suppliers (vendor meetings); visits to stores and competitors (AutoZone, Murray's, CSK, O'Reilly, Pep Boys, NAPA, Wal-Mart, Target, and regional players), DCs, etc.); and region meetings. 15%
- Build relationships, lead cross-functional teams and motivate individuals at all levels of an organization
2
Experience For Product Solutions Specialist Resume
- Collaborates with key business stakeholders to acquire an in-depth knowledge of Product/Technology Strategy and subsequent Product and Platform Long Range Plans
- Collaborates with key stakeholders in Portfolio and Product Management to acquire an in-depth knowledge and understanding of the product and platform development initiatives (Epics)
- Decompose Epics into capabilities that are easily understood,
- Collaborate with ART Program Teams to cull Features from capabilities,
- Works with Platform Leaders and Analysts in all platform contexts
- Collaborates with key technical stakeholders (CTO & architects) as well as Product Management to ensure the Solution is fit for purpose for the platform and to ensure the platform can support the Solution
- Provides Solutions Management Product Leadership. Collaborates and shepherds the process of seeing strategy to delivery as it relates to platform architecture. Unifies the work of architects and agile development teams
- Prioritizes and expedites equipment sales orders
- Articulates for our regional business leaders our evolving global and regional products and solutions and our respective roadmaps
3
Experience For Product Solutions Director Resume
- Mentor & Train as second line support role for third party associates
- Analyzes the sales order contract to determine legality and acceptability within corporate administration guidelines and policies
- Maintains and reports MPA & trade-in agreement activity per contract terms
- Reports include, but are not limited to, Open SOP Orders, Installed with Unshipped Lines, Order Errors, Unbilled, and MPA/CUNA
- Articulates for our global product organization and regional business leaders the evolving customer, market, fintech and regulatory dynamics for remittances, payments, wallets, biometrics, KYC, compliance, security, Financial Inclusion and downstream financial services for the region’s key countries
- Defines regional product functionality and differentiation requirements based on regional business requirements and the evolution of local markets
- Works with the regional and global compliance and legal teams to ascertain the impact of local regulatory changes onto our products and solutions
- Helps regional business leaders to select the most appropriate solutions for a country and to shortlist the most suitable partners
4
Experience For Head of Product & Solutions Resume
- Documents the agreed solution and drives the approvals and development within the global product organization
- Drives regional and global activities to optimize the agent experience, segmenting agents, designing a suitable experience for each segment and defining the associated product and solution requirements
- Understands our operational cost structures and seeks opportunities to reduce internal, 3rd-party and agent costs
- Anticipates and articulates competitor threats to regional business and global product leaders
- Provide assistance to Internal Partners, Third Party Associates, and End Customer relating to initial entry or downstream changes to Product Orders or Invoicing
- Experience in PC skills and strong Excel knwowledge
- Manage multiple projects simultaneously and prioritize work
- Packaging and pricing solutions of multiple P&L
- Packaging and maintenance of solutions with other product and solutions managers to maximize value
5
Experience For Product & Solutions Manager Resume
- Manage a competitive assessment and tracking process
- Assist in the Integration of New Business into GBS Diebold Nixdorf
- Maintain strategic partnerships with functional groups within DN, including but not limited to IT, Finance, Accounting, Sales and Field Service to implement end to end solutions
- Make sound decisions with limited assistance
- Position requires an assertive, motivated, decisive, and results-oriented individual who can work with limited direct supervision in a team environment
- Anticipating and planning innovative product development initiatives to strengthen the offering for regional clients and ensuring it continues to meet regulatory requirements
- Keen awareness and understanding of the competitive benefits/HR landscape and constantly looking for opportunities and threats
6
Experience For Director, Loyalty Product Solutions Resume
- Actively promote our existing solutions externally and internally
- Define UK product strategy in conjunction with global product and client line strategy
- Definition of boilerplate SLAs
- Coordination between stakeholders on the development of new products and services
- Conduct and interpret customer and market research
- Help execute the overall vision and business strategy for assigned area(s)
- Manage an ideation and evaluation process for new solutions
- Develop and manage product and solution roadmaps, use cases, and lifecycle management programs for assigned business/solution area(s)
7
Experience For Director of Product Solutions Resume
- Assist with the identification of potential third-party companies that can help fulfill BenefitMall’s technology offerings and work with the appropriate enterprise group to execute
- Develop pricing models and business cases
- Lead cross-functional go-to-market activities including product/solution positioning and customer messaging, sales strategies and support, training strategies, MarCom strategies
- Actively participates to support senior members of the team in Product Solutions activities
- Meet with clients (e.g. Issuers, Investors, Intermediaries) to understand how to leverage S&P core competencies to develop solutions. Use Salesforce as central feedback repository
- Develop and deliver Sales tools to support Innovation revenue goal (e.g. Translate feedback into new products or extensions, publish talking points on industry trends, infographics, explainer videos)
- Collaborate with Sales to ideate and properly position solutions
- Partner with external and internal business groups (e.g. MI, Broadcast studios, Data, IT, Operations, Marketing, Legal, Compliance, Analysts) to ensure delivery and proper governance of new solutions
- Understand market regulations to develop appropriate client solutions and educate outreach to affected clients
8
Experience For Product & Solutions Specialist Collaboration Resume
- Attend trade events to understand changes in credit markets
- Help drive sales activity through the identification and qualification of sales opportunities among individuals and firms in S&P Global Ratings’ target markets
- Strong business analyst and data skills
- Proficiency with Microsoft Office skills a strong requirement
- Exceptional influencing skills and business acumen – thinks strategically to influence and drive tactical execution
- Experience to work on an operational level as well as to communicate with impact to senior management level
- Identify levers for accelerating revenue growth across teams, territories, and account types, including identification of new and missed deal opportunities
- Sense for urgency and customer service orientation
9
Experience For Product Solutions Manager FCC Resume
- Team player attitude and approach
- Work in close collaboration with Visa’s in-market, regional and global loyalty teams to evaluate feasibility and deployment strategy of loyalty solutions and partnerships, including defining and prioritizing key markets, clients and partners
- Together with key stakeholders, develop enhanced loyalty solutions, digital customer experiences and other technology based service solutions for both Consumers and Commercial products end users
- Drive go-to-market activities with detailed project management and close engagement with key internal stakeholders
- Understand the impacts/implications of loyalty solutions and deployment on Visa’s broader digital payments strategy and suggest ways to accelerate Visa’s growth and relevance to client’s business objectives
- Create awareness and excitement for new technology innovations and user experiences as they relate to customer experience and loyalty
- Build a repeatable and scalable engagement approach to Loyalty management, encompassing the understanding of clients’ innovation agendas and unique needs for payments across AP
10
Experience For Product Solutions Specialist, Life Vertical Resume
- Experience in product strategy, development and management highly desired
- Digitally curious, follows industry trends and can utilize this exposure to provide compelling supporting information to Visa’s product, customer experience and digital recommendations
- Strong demonstrated collaborator with the ability to effectively work cross-organizationally
- Work with the Product Marketing Director (Research) to identify and quantify the value of existing and emerging markets by geography, vertical, region and use case
- Create targeted value propositions and go to market plans with specific focus on market definition, distribution strategy, pricing, positioning, and user / buyer personas that differentiate EDQ offerings
- Work with Product Mangers to develop Market Requirements Documents to feed back into development
- Work with local sales to identify best practice/ new use cases and share this globally
List of Typical Skills For a Product Solutions Resume
1
Skills For Product Solutions Manager Resume
- Experience with Amazon Web Services technologies
- Supporting the buying centre sales process, including providing RFP responses within specific domain of expertise
- Working knowledge of the following internal information systems: Oracle & Baan Sales Order Processing, (CCMF)
- Capturing, integrating and responding to the requirements of clients / prospects / regulations in line with the regional and global strategy
- Serving as liaison between Sales and Marketing,
- Championing customer needs with Product Marketing,
2
Skills For Product Solutions Specialist Resume
- Communicating Marketing developments to Sales
- Working knowledge of DN systems including Oracle, Siebel and CPQ
- Working with virtual and cross-functional teams
- Understanding of mobile and web technology stacks (TCP/IP, HTTP, HTML, JavaScript, JSON, XML, Restful API)
- Working knowledge Diebold Nixdorf internal systems: CPQ, Oracle R12 and 11i, and Siebel
- Working knowledge of order to cash processes both within and outside GBS operations
3
Skills For Product Solutions Director Resume
- Leading regional product development and management consistent with the client line strategy for asset managers
- Translates contracts and supporting documentation to appropriate part numbers for manufacturing and purchasing of equipment
- Familiar with Audit requirements as they relate to Product Orders / Invoicing and Time and Material Billing / Invoicing
- Assists in mapping and documentation of new and existing GBS operation-impacting processes
- Support regional sales/ marketing in delivering these propositions into market through collateral, support for marketing events
- Develop and maintain pricing models, pricing strategy and set pricing guidelines
- Utilize all process and workflow tools when conducting customer needs mapping
- Thrives on working in a demanding, dynamic and lean organisation
4
Skills For Head of Product & Solutions Resume
- Collaborate with product teams to launch products including supporting Alpha and Beta programs
- Understands and can implement “Full” SAFe (“Scaled Agile Framework”) creating and disseminating capabilities as culled from Epics
- Drive the requirements engineering process in an agile manner for translating business level use cases to clear technical requirements
- Audit orders by identifying & correcting errors on orders
- Analyzes, evaluates, and processes changes to existing orders and to the resulting invoices (i.e. payment terms, tax adjustments, cancellations, etc.)
- Assist in researching issues involving Customer expectations and dissatisfaction with the Product delivered
5
Skills For Product & Solutions Manager Resume
- Assist in researching invoicing questions posed by the customer
- Provide assistance to Internal Partners, Third Party Associates, and End Customer relating to any initial Time & Material billing, or VOIDs and Rebills of same
- Assist in researching issues involving Customer expectations of call billings vs expectation of contract coverage
- Assist in researching customer questions on invoicing
- Assist with developing process training documentation for internal GBS team members for new process or system enhancement
- Manage third-party integration, bundling, and packaging opportunities
- Supports user training on operational changes, including changes to systems and processes
6
Skills For Director, Loyalty Product Solutions Resume
- Partner with Sales team in educating customer on new LexisNexis products initiatives solutions
- Serve as product expert to support sales team for presentations, ROI analysis and assisting sellers
- Design and implement a sales training tool kit
- Adapt quickly and easily to a changing work environment
- Fluency with all MS Office tools, including Access, Excel, Project and Visio
- Able to work under pressure and to conflicting demands
- Background clients and customers, technical and non-technical facing
- A passion in keeping abreast of the Digital and Telco Product industry
- Take a consultative and analytical approach with focus on building partnerships internally and externally
7
Skills For Director of Product Solutions Resume
- Working in Agile, Enterprise Agile or SAFe
- Assist Sales Reps in troubleshooting system product issues
- Logs equipment sales orders to provide current reporting of new business to field finance and home office upper level management
- Reviews product worksheets for compatibility and pricing of equipment
- Identifies suitable regional solution partners from the fintech space to reduce our operating costs and grow our net revenues
- Assist in researching why product installation did not meet customer timeline and or delivery/location expectations
- Review design, ensure branding guidelines are adhered to
- Participate in UAT testing as needed
8
Skills For Product & Solutions Specialist Collaboration Resume
- Develop and deliver customer presentations
- Provide vertical team customer feedback and product ideas
- Work with vertical on product launches and white paper
- Excellent problem solving and communication skills necessary to deeply understand client needs in order to deliver best solutions leveraging WorldLink’s most appropriate product capabilities
- In depth knowledge of the Canadian and global investment industry, investment products and technology products
- Work collaboratively with multiple business units and external vendors
- Relevant Certifications and Licenses
- Knowledge of the CFIN process would be an asset
- Position requires an assertive, motivated, decisive, and results-oriented individual who can work without direct supervision in a team environment
9
Skills For Product Solutions Manager FCC Resume
- Experience in the Employer Benefits, Insurance or HR products/services working with product/solution development, sales, marketing, or operations
- Present and sell ideas
- Quickly build, manage and sustain strong relationships with internal and external stakeholders particularly where they have differing requirements demands and measures of success, and of brokering effective ways forward
- Collaborative approach and comfortable working in a dynamic team environment, including tight interaction with the business development, product, technology, marketing, and operations and legal teams
- High level of influencing/diplomacy skills and the ability to balance competing interests and manage multiple stakeholders with complex and competing objectives
- Product Marketing experience in a B2B software environment required, time in the data management preferable
- Commercially driven thinker who thrives in context of ambiguity and cuts through to focus on long term effective outcomes
- Excellent organiser and responsive, with attention to detail
- Driven to achieve objectives
10
Skills For Product Solutions Specialist, Life Vertical Resume
- Experience working as a solution architect, systems engineer, or technology officer in an established education-related organization responsible for creating new products from scratch (as opposed to incremental changes to mature products)
- Lead the development of products, platforms and processes that enable business growth and client experience excellence in a disciplined way that ensures compliance with the Firm’s standards
- Experience in working across geographies and time zones with occasional late-evening calls
- Exercise good judgment related to product development strategy and execution
- Experience, in the Payments, Fintech, Financial Services or Telecoms-Media-Technology industries, in a product-related role
- Eagar interest in defining and identifying commercial and technical innovations to redefine our business
- Work independently, as well as collaboratively across a diverse range of functional groups
- Proven track record in successfully managing initiatives and projects across multiple internal and external cross-functional working groups through to success, with a keen eye for definition, documentation and tracking and achieving the ultimate benefits set out
List of Typical Responsibilities For a Product Solutions Resume
1
Responsibilities For Product Solutions Manager Resume
- Monitoring of the UK product P&L
- Understand UK market rates to ensure product pricing is and remains in line with competition
- Work with operations and other stakeholders in targeting reduction of unit costs
- Identify and sponsor new product opportunities and develop innovative solutions
- Work with the Channel Director to identify new partner opportunities
- Apply technical business development experience to incorporate technical requirements into well-architected solution packages in compliance with applicable regulatory and security standards
- Positive Attitude: Displays a ‘can do’ attitude, sees ‘bad news’ and problems as opportunities to improve, doesn’t tolerate negativity, doesn’t complain but provides constructive criticism, sees the glass ‘hall full.’
2
Responsibilities For Product Solutions Specialist Resume
- Accountability: Self motivating, self-aware, self-disciplined and self-improving, proactively does what needs to be done, acknowledges problems, takes responsibility, determines what can be done to solve the problem, acts and demonstrates the ‘See It, Own It, Solve It and Do It’ characteristics described in The Oz Principle
- Experience as a software engineer, technical consultant or technical program manager in developing mobile applications
- Proactively work to identify opportunities to expand Xtime’s SaaS platform
- This team manifests as the lynch pin between Long Range Plans (LRP) Strategy and Vision; and the implementation thereof by the ARTs (Agile Release Trains) collaboratively organized through time based milestones
- Moreover, this team sits squarely between Product Management with its specific needs for product viability and the CTO Organization’s Architecture/Architects
3
Responsibilities For Product Solutions Director Resume
- Proactivity/Bias for Action: Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company. Leads with a results-oriented mindset to meet deadlines
- Attitude/Approach: Possesses a collaborative, non-threatening, and positive disposition. Willing to change course quickly to gain a desired result. Strives to exceed expectations and “over deliver” on commitments and deliverables
- Collaboration: Works effectively with team members (on and off ART) and establishes effective partnerships with key stakeholders to deliver quality solutions that meet the needs of the business
- Team-Oriented: Understands that input from different part of the business is critical to hear, understand and synthesize. Able to listen, build trust/consensus (across sometimes disparate teams), and then act
- Continuous Improvement: Continually focused on improving processes to do more with existing resources to enable team to be more effective through improved efficiency
- Business Acumen: Demonstrates ability to decompose strategic initiatives and long range plans into solutions and capabilities that are well understood by agile development teams
- Moves others to action—Guides and motivates others to take actions that support the vision and values
4
Responsibilities For Head of Product & Solutions Resume
- Solutions Ownership: Works with the analyst to gather, organize and evaluate any information or data needed as input from stakeholders and development team to determine requirements and specifications
- Honesty/integrity: Does what is right even when no one is watching. Earns trust and maintains confidences. Always behaves in a manner of the highest ethical standards
- Excellent communicator (i.e. manage stakeholders at all levels verbally and through documentation professionally and diplomatically)
- Significant and demonstrable experience in either related operational or product related roles
- Directing in a positive way, inspiring and motivating others
- Influencing stakeholders at a senior level
5
Responsibilities For Product & Solutions Manager Resume
- Understanding of one or more products relevant to the asset management industry at a detailed level
- Eager interest in defining and identifying commercial and technical innovations to redefine our business
- Secondary market research and analysis
- Knowledge of quantitative data creation and analysis
- Business command of key regionally-relevant language
6
Responsibilities For Director, Loyalty Product Solutions Resume
- Positive energy that makes colleagues want to work with her/him
- Commercial expertise and mind-set
- Capacity to think and act strategically
- Knowledge of both Fixed and Satellite market and products
- Management and ownership of a P&L
- Development of and life-cycle management of telecommunication related products
7
Responsibilities For Director of Product Solutions Resume
- Have intense curiosity - a desire to go beneath the surface of a problem, find the questions at its heart and distil them into a very clear set of hypotheses that can be tested
- Strong business intelligence
- Market and competitor watch
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