Program Manager, Supply Chain Resume Sample
Xavier White
426 Lindgren Points,
Dallas,
TX
+1 (555) 228 0062
Work Experience
Program Manager, Supply Chain
07/2016
-
PRESENT
Boston, MA
- Definition and maintenance of 3PP governance framework, processes and reporting used across Cloud & IP for 3PP
- Coordination with PA Cloud & IP on 3PP strategies
- Coordination of PA Cloud & IP 3PP reporting
- Governance of PL IP 3PP products &/or suppliers, including; on-boarding, Inbound KPIs and supplier performance management
- Coordinates project action items with key departments such as, program/project core teams, supply planning, demand planning, marketing, commercial logistics, manufacturing operations, upstream and downstream engineering, and other related departments
- Ensure we fulfil customer promise through a fast paced, highly evolved operational network
- Work with Fulfilment Centers, transportation and software systems to tune a multibillion € supply chain network
Program Manager.supply Chain
02/2013
-
04/2016
Houston, TX
- Drive complex projects with EU wide customer facing and financial impact
- Partner with operations, retail and software teams to implement key strategic initiatives to increase delivery speed, lower costs and improve convenience for hundreds of millions of customers
- Come up with new ideas and own the implementation across EU / world wide
- Work in a fast paced, innovative and energetic environment with low hierarchies, finding ways to simplify and define a path forward for new game changing ideas
- Creates project reports that highlight timeline risks and key milestones
- Holds teams accountable for deadlines and action items
- Performs root cause analysis of all commitment failures and movement of key milestone dates
Senior Program Manager Supply Chain
09/2006
-
09/2012
Boston, MA
- Ensures adherence to master plans and schedules
- Communicates corrective actions for resolution of commitment failures
- Performs situational analysis, strategy development, guidance and implementation plans that align with program initiatives and broader supply chain management strategy
- Designs change management plan for supply chain planning group for related projects
- Facilitates the implementation of change management plan across cross functional team
- Creates and delivers executive summary reporting to executive levels of supply chain and operations management on assigned initiatives
- Assemble and lead integrated cross functional team(s) within assigned program(s) while interacting with supplier(s), supply chain director, program managers, functional managers, and customers to achieve subcontract cost, schedule and technical objectives
- Develops and coordinates material logistics programs to standardize, enterprise wide, systems and procedures utilized in the Materials Logistics department operation
- Works closely and collaborates with all other Supply Chain managers, Accounts Payable, Finance and operating departments to ensure optimal flow of information
Education
University of California, Irvine
2002 - 2006
Bachelor's Degree in Supply Chain
Professional Skills
- Excellent problem-solving skills and ability to break down complex initiatives into executable/understandable segments
- Data-driven decision making- and quantitative analysis skills (including some knowledge of systems architecture and planning algorithms)
- Experience in developing, prioritizing and delivering initiatives
- Ensure informed decisions are made by providing a unified view of project status and risk factors and use negotiation skills to achieve acceptable outcomes
- Analytical aptitude and demonstrated experience in using analytics to drive system and process improvements
- Supply Chain background preferable but not mandatory. We hire for core skills, not specializations
- Experience delivering and influencing business processes through analytical techniques
How to write Program Manager, Supply Chain Resume
Program Manager, Supply Chain role is responsible for architecture, leadership, retail, finance, training, integration, database, procurement, immigration, analysis.
To write great resume for program manager, supply chain job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Manager, Supply Chain Resume
The section contact information is important in your program manager, supply chain resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Manager, Supply Chain Resume
The section work experience is an essential part of your program manager, supply chain resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program manager, supply chain responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program manager, supply chain position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Manager, Supply Chain resume experience can include:
- Excellent oral and written communication and interpersonal skills are absolutely required
- Strong experience in Supply Chain areas such as planning, procurement, order fulfillment, supply chain finance etc
- Perform complex data analysis to identify different opportunities to reduce costs and/or improve customer experience and set priorities to improve them
- Exceptional analytical, organizational, verbal and written communication skills
- Experience with Supply Chain Network Design and related modeling tools, including Llamasoft
- Experience in a top tier company driving programs or projects
Education on a Program Manager, Supply Chain Resume
Make sure to make education a priority on your program manager, supply chain resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program manager, supply chain experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Manager, Supply Chain Resume
When listing skills on your program manager, supply chain resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program manager, supply chain skills:
- Strong relationship building/partnering skills and the ability to work with varying levels of individual contributors and management
- Solid understanding & experience with ERP systems such as SAP, Agile PLM
- Demonstrated experience in Supply Chain or Finance
- Collaboration and negotiations skills with external partners
- Demonstrated experience with other software development tools and techniques
- Highly proficient in Microsoft Office with advanced Excel skills is required
List of Typical Experience For a Program Manager, Supply Chain Resume
1
Experience For Senior Program Manager Supply Chain Resume
- Project management experience on progressively more complex projects
- Working with cross functional team members to understand and automate the supply chain risk management process
- Be the lead point of contact in terms of engaging with IT team
- Lead deployment of a Supplier Capacity Analysis Framework by engaging with appropriate stakeholders such as Commodity Managers, IT and business/data analysts
- Own AR Supply Chain’s program management and strategic planning
- Develop strategies to optimize internal, cross functional, and supplier-facing supply chain management processes
- Managers and supervises cross functional teams within Eversource Supply Chain and other departments
2
Experience For Senior Program Manager, Supply Chain Resume
- Provides leadership and coordination with suppliers, Procurement, Material Planning, Accounts Payable and IT as they relate to the interdependencies with Materials Logistics processes and systems
- Responsible for the development, implementation and maintenance of fixed and mobile inventory technology
- Responsible for the maintenance and development of reverse logistic pipeline including repairs, remarketing, scrap and salvage as they relate to Material Logistics
- Provides the resources, reports and technical expertise to support Material Logistics operations’ mission, including timely, accurate and efficient materials processes
- Ensures conformance with established standards, policies and procedures for the use, maintenance and safety of all Materials Logistics personnel and equipment
- Meets regularly with management and workers from both Supply Chain and the operating areas to identify and correct any physical or information process opportunities to ensure up to date and consistent knowledge of warehousing, distribution and materials management
- In collaboration with all Supply Chain managers, ensures that emergency storm plans are in place to support the timely, efficient restoration of customers’ service
- Develop and implement an inventory placement strategy that minimizes transportation costs and optimizes customer delivery times throughout Amazon’s EU fulfillment network
- Establish the business goals and supporting business metrics and indicators for success
3
Experience For Program Manager.supply Chain Resume
- Write business and technical requirements documents and ensure clear communication and coordination of requirements to the business and development teams
- Keep the Supply Chain function up to speed in line with company growth, being the contact point between the Fulfillment Centers and Retail, aim at enhancing the customer’s experience and focus on reducing end to end Amazon costs
- Define system solutions to be put in place to avoid unnecessary volume movement between FCs
- Deep-dive into data and processes to identify and eliminate wasteful elements
- Champion lean principles and world-class supply chain processes with cross-enterprise teams in order to identify, develop, and implement improvement opportunities across Masco’s global enterprise
- Project manage cross-enterprise supply chain improvement strategies and projects
- Take ownership for planning and managing the execution of lean initiatives and continuous improvement events with cross-enterprise teams to improve overall business unit supply chain effectiveness
4
Experience For Program Manager Supply Chain Resume
- Manage shared services for select supply chain tools and processes used across the enterprise. Provide data analytics to inform project prioritization, goals, and key performance indicators
- Experience in end-to-end supply chain processes, including Procurement/Sourcing, Demand Planning/Forecasting, Inventory Management, Logistics, and Distribution
- Inventory Management and Capacity Planning
- Design, develop and establish metrics to monitor, analyze and provide strategic insights to drive growth and performance
- Collaborate with business and cross functional teams to identify process and system improvement opportunities
- Engage with business stakeholders, mainly in the Infrastructure Data Center business, by partnering with the operations leads and strategic Subject Matter Experts, to understand their strategic objectives, initiatives, pain points and needs for transforming their supply chain
5
Experience For Program Manager, Supply Chain Execution Resume
- Interact with Suppliers to gather risk-related information via appropriate systems/tools
- Works with cross functional stakeholders and IT to enable risk data collection and deployment of Supply Chain Risk related dashboards
- Works with selected Planning, Purchasing, Commodity leads and other Supply Chain team members to identify and deliver projects that improve functional efficiency
- Natural ability to build strong relationships
- Lead development & deployment of projects related to Data and Analytics
- Manage program schedule/risks and communicate updates to management/executives and provide PM updates to the broader team on status of multiple projects
6
Experience For Program Manager Supply Chain Improvement Flexible Location Resume
- Self-motivated and resourceful ; Ability to work independently in a dynamic and fast paced environment
- Tactically own and execute on a portfolio of projects
- Understand the inter-dependencies between technology, operations and business needs
- Identify and raise project delivery issues and risks for mediation, resolution or escalation to the appropriate level on a timely basis
- Conduct project postmortems and continuous improvement sessions
- Experience project managing large, enterprise-wide product development projects involving cross-functional teams in both business, operations and technical domains
- High competency and knowledge in product development and general business processes
7
Experience For Pp Program Manager Supply Chain Resume
- Create and execute integration plans to provide Supply Chain and Manufacturing services to new Amazon teams including standard supplier engagement processes, audits, acceptance criteria, and reporting systems that monitor supplier progress
- Invent and simplify how Supply Chain and Operations tools are used and oversee new tool implementation
- Identify and recommend programs across the AR Operations department and AR Supply Chain
- If required by business needs, manage a team of program managers and functional analysts
- Improve overall organizational capability through systems, process, and talent development
- Day-to-day management of the core Conflict Minerals team in the execution The Company’s Conflict Minerals Compliance Program including establishing project plans, data management, scoping conflict minerals compliance across The Company’s products, conducting the Reasonable Country of Origin Inquiry (RCOI), performing due diligence and reporting to the SEC
List of Typical Skills For a Program Manager, Supply Chain Resume
1
Skills For Senior Program Manager Supply Chain Resume
- Experience with forecasting and statistical concepts
- Program Management experience leading medium/large scale projects from concept to deployment
- Experience working with/in the transportation industry in product development roles
- Experience with data-driven problem solving and process design
- Monitor programs and projects outcome and retrofit into road-mapping and stakeholders’ priorities
- Significant computer experience including Excel, MS project, etc
- Direct experience working in supply chain or procurement for a multinational hi-tech consumer product organization
- Upply Chain Management experience
- Gather, synthesize and understand business requirements of initiatives; prioritize and produce project plans, timelines and milestones
2
Skills For Senior Program Manager, Supply Chain Resume
- Experience in Networking Infrastructure and operations
- Relevant work experience
- Proven capabilities to drive positive business results through cross-group collaboration and partnerships
- Getting inventory close to customers while being within physical storage limits
- Forecasting automation, retail category and warehouse level S&OP accuracy improvements
- Willing to “roll up sleeves and do what needs to get done” to consistently deliver results
- Establish and extend best practices department-wide by continuously capturing and iterating on project management processes, resulting in improved efficiencies
- Ensure timely delivery of programs, identify dependencies, and ensure that teams are working together efficiently to overcome roadblocks
3
Skills For Program Manager.supply Chain Resume
- Be a critical thinker and quickly analyze a situation and organize the team around a solution by guiding the conversations
- Complex program management, in a fast-pace changing context
- BA or BS in Engineering, Mathematics, Computer Science or other technical field
- Advanced knowledge of direct product sourcing and related global supply chains
- Participate on manufacturing partner Annual and Quarterly Audits and follow up on the corrective action implementation
- Domain understanding of Supply Chain - Item Master, ASL, Purchase Orders, Supplier Spend, Standard Cost etc
- Ensure adoption of standards and procedures governing the practice of project management and execution of the project portfolio
4
Skills For Program Manager Supply Chain Resume
- Define key metrics for measuring resource capacity, project valuation, cost, risk, status and performance across Shutterfly supply chain team
- Write business and operational planning documents for the AR Supply Chain
- Take ownership of programs through program lifecycle and provide executive updates to stakeholders
- Monitor progress of programs to ensure overall goals, schedules, budget and benefits are met
- Lead the process to help stakeholders understand dependencies and trade-offs throughout the product development process
- Assist on aligning the right resources to the right projects at the right time, ensuring individual resources are deployed optimally and requirements are clearly understood
- Coordinate program launch plans with product management, marketing and engineering
- Build key relationships across the company to ensure smooth integration of new processes and programs
5
Skills For Program Manager, Supply Chain Execution Resume
- Experience in a variety of Supply Chain and project management roles both at a site(s), and within different stages of supply chain processes, for large multi-national organizations
- MBA in business administration, supply chain, finance or engineering
- Excellent communicator (written and verbal) with ability to create and deliver executive friendly communications on complex product, business, and supply chain topics
- Experience in development and implementation of roadmaps
- Project lifecycle management experience in waterfall and/or agile methodologies
- Exposure to Supply Chain Risk Management and/or Capacity Management areas strongly desired
- Professional experience (in project management, product development or network design)
6
Skills For Program Manager Supply Chain Improvement Flexible Location Resume
- Uses a strong analytical approach to problem-solving
- Management experience includes overseeing people managers, and remote or international teams
- Project management experience with a successful track record in managing systems and process implementations
- Experience in building consensus and alignment across different business models
- Advanced Excel and reporting capabilities
- An entrepreneurial mind set with tenacity to develop ideas independently and thrive in fast-paced environments
- English is mandatory, ideally with additional languages: French, Spanish, Italian and/or German
- Experience in defining, implementing and deploying Supply Chain solutions (process/business models, tools, management of change) across Supply Chain functions (Forecasting, Planning, Order Fulfillment, Procurement, Logistics, Master Data Management) and across industries
7
Skills For Pp Program Manager Supply Chain Resume
- An experienced Supply Chain business consulting background, with a “hands-on” experience
- Successful 10+ year track record in technical program management or equivalent experience including leading PMOs
- Supply Chain, Logistics, Operations, or Construction management experience involving complex technology
- Familiarity with project planning software such as MS Project, Primavera, etc
- Manages and ensures an smooth product transition from NPI to sustaining
- Follow up and ensure a correct scrap disposition process with our manufacturing partners
- Deliver multiple first-of-their-kind projects or programs with aggressive schedules
8
Skills For Senior Program Manager, Supply Chain Strategy Resume
- Experience and proven skill in written and verbal business communications, including writing white papers, designing organizational communications, and articulating business cases for executive audiences
- Has managed and/or worked effectively to influence large teams
- Experience with quarterly business reviews, reporting metrics, and generating useful management and control reports
- Relishes ambiguity and change; devises frameworks to resolve workstreams and prioritize projects
- ERP experience is required
- Able to work well across functional groups and influence others to get things done
9
Skills For Program Manager, Supply Chain Compliance Resume
- Able to travel up to 20%, open to occasional periods of more frequent travel as required for special projects
- Possess fundamental Supply Chain knowledge and understand systems and processes behind operations
- Excellent presentation skills and lead team meetings and discussions between different organizations to ensure participants are interested, engaged and on-topic
- Working with Sourcing and Procurement and Merchandise Sourcing to create awareness of the Conflict Minerals Compliance Program within The Walt Disney Company and externally with The Company’s vendors (suppliers)
- Manages functional subject matter experts within the context of Programs
- Receives supervision from Senior Mgr, Network Design and Mgmt
- Communicate the local supply chain strategies in place to the BU and Central Ops teams to improve and leverage global materials management best practices
- Quarterly material price analysis and drive the proper cost execution
10
Skills For Program Manager Supply Chain Organization Resume
- Insure the correct inventory levels are driven by our manufacturer partners to assure supply and avoid excess or obsoletes (EOL). Set the site inventory reserves to adequate levels
- Inventory projection proposal to the global team in a quarterly basis to decrease the inventory cost exposure and increase inventory turns
- Analyze and drive the correct ECO and deviation processes for material change implementation
- Create and release of Purchase Orders for manufacturing partner claims driven by BEEP, PPV, Material Reconciliations, Buydown, OT, Scrap, RWK, MUV, Tooling, etc. getting the proper approvals upon analyzing the claim is applicable
- Work together with PLPM and Product Ops team on LTB process to have a proper implementation and assure supply and prevent excess
- Deliver projects, features, processes and systems that improve transportation costs for both Amazon and Sellers
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