Program Manager Technical Resume Sample
Adolph Heaney
3114 Isobel Neck,
Dallas,
TX
+1 (555) 325 7204
Work Experience
Program Manager Technical
09/2016
-
PRESENT
Houston, TX
- Define and implement creative solutions that address the clients’ specific business needs to help them see the big picture and achieve results in a timely manner
- Manages communication with external/senior internal stakeholders and between labs
- Jointly accountable for successful delivery of the Lab (MVP) on budget and within set timeframes
- Leading risk, dependency and issue mitigation whilst maintaining close partnership
- Managing and sustaining key relationships with the product owner, , and IT lead to ensure strong alignment for optimal delivery
- Work with RBC T&O organization to facilitate the release of the newly developed application, including infrastructure and environments setup, application deployment and configuration, post release activities
- Works with RBC stakeholders to execute rollout activities on time (e.g., trainers, support desk, IT teams etc.)
- Impacts the culture of I&TS by role-modeling the agile culture shifts, especially
Principle Technical Program Manager
04/2013
-
05/2016
San Francisco, CA
- Candid collaboration:willing to challenge and debate with passion and empowers and coaches the team to make decisions
- Coaching:Works with various members of the team to improve their agile and execution abilities through coaching and mentorship
- Act and iterate:comfortable working with ambiguity, knows when is “good enough” and able to pivot quickly
- Related experience with at least 5+ years building web application particularly in ecommerce domain using Microsoft technologies
- Analyze and address impediments to steer delivery in agile framework
- Contribute to design and development of solutions in highly complex domain
- Strong communication skills, including the ability to convey technical information effectively to different audiences
- Competent to work in Agile Software Development and fixing interlocks with various stakeholders
Technical Program Manager, Performance
02/2009
-
12/2012
Houston, TX
- IT project & program Management experience preferably with external customer facing web software projects
- Tech industry experience and 2+ years of program management experience
- Knowledge of software and hardware development processes
- Experience working with external technology vendors and partners
- Responsible for understanding VMware’s customer IT environment/ requirements and how to align VMware’s technical value proposition
- Coordinates VMware’s opportunity specific technical solution with potential partners, VARS or Federal System integrators
- Implement and ensure assessment best practices in the design, development, delivery, and evaluation of the VMware’s certification exams
Education
Averett University
2005 - 2009
Engineer's Degree in Computer Science
Professional Skills
- Experience as a software developer, or equivalent experience to demonstrate technical design expertise and understanding of the developer experience
- Strong communication skills, specifically with explaining complex technical concepts to a non-technical audience
- Proven experience mentoring and training the engineering community on complex technical issues
- Proven experience building extensible backend system platforms
- Proven experience building world-class UI and self-service tools
- Organizational and coordination skills along with multitasking abilities to get things done in a fast-paced environment
- Experience mentoring and training the engineering community on complex technical issue
How to write Program Manager Technical Resume
Program Manager Technical role is responsible for software, security, finance, training, database, procurement, architecture, reporting, manufacturing, design.
To write great resume for program manager technical job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Program Manager Technical Resume
The section contact information is important in your program manager technical resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Program Manager Technical Resume
The section work experience is an essential part of your program manager technical resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program manager technical responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program manager technical position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Program Manager Technical resume experience can include:
- Excellent written and oral business communication and people skills, with the ability to influence stakeholders
- Experience developing process where little exists, but demonstrated flexibility to get things done
- Three or more years of experience with construction of critical facilities including maintenance while maintaining 24x7 uptime
- Experience working with enterprise ticketing system which is aligned with ITIL best practices
- Related experience in program management, sales, quality, design, engineering management, or process engineering
- Ability or experience to work with 24x7 product engineering teams
Education on a Program Manager Technical Resume
Make sure to make education a priority on your program manager technical resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program manager technical experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Program Manager Technical Resume
When listing skills on your program manager technical resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical program manager technical skills:
- Strong communication skills, interpersonal skills, and ability to work across highly technical cross functional teams
- Strong leadership, influence and communication skills
- Strong leadership skill and an ability to motivate and focus a large collaboration to reach challenging goals
- Direct engineering experience in a consulting or manufacturing firm
- Experience managing integrated product development programs and projects following agile methodologies
- Experience leading and tracking technical projects such as common enterprise platforms, cloud infrastructure and security systems
List of Typical Experience For a Program Manager Technical Resume
1
Experience For Principle Technical Program Manager Resume
- In collaboration with cross-functional stakeholders and subject matter experts, lead the assessment design for the VMware’s certification program, including both internal and external exam blueprints
- Three or more years previous experience with Data Center Build and Operations
- Researching and monitoring competitors’ certification programs
- Maintain a focus on critical team goals and critical metrics pushing for alignment and driving for results
- Oversee cross-Technology financial forecasting and spending
- Drive innovation and change within VMware’s certifications to maintain reputation of those programs as industry-leading certifications
- Familiarity with Jira, DataDog, application performance management solutions, and performance engineering best practices and strategies
- Coordinates VMware’s opportunity specific technical solutions for EUC with potential partners, VARS, Federal system integrators, and service providers
2
Experience For Program Manager Technical Senior Specialist Resume
- Manage cross-functional site infrastructure projects in a matrix organization covering a range of areas (data center, network, hardware systems, capacity management)
- Interface with Engineering, Facilities, Electrical/Mechanical Engineers, and business owners for project requirements and scope
- Develop and manage end‑to-end project plans and ensure on-time delivery
- Communicate status and big picture to project team and management
- Manage the department’s program deliverables
- Solid understanding of relevant technologies. In particular, some experience with Information Retrieval, Ranking Systems, Recommendation Systems or Artificial Intelligence
- Manage compliancy audits such as SOX and PCI to ensure we continue to be successful
- Hold regular touch-point calls/meetings with stakeholders to closely track the progress of the transition as per the timelines mentioned therein and escalating issues where necessary
- Experience with Infrastructure project management
3
Experience For Technical Program Manager, Performance Resume
- Developing and managing a comprehensive plan and schedule and monitoring and reporting on progress (actual vs. forecast) via Akamai’s standard reporting process
- Experience in a technical program management or related role
- At least two years of project/program management experience
- Experience to large-scale systems
- Able to articulate technical requirements across multiple stacks
4
Experience For Senior Manager, Technical Program Manager Resume
- Lead and mentor a team of technical program managers in support of Amazon Tax projects
- Understanding the architecture of systems impacted by a project (e.g. workflows, APIs, runtime characteristics, design limitations, and maintenance requirements) and articulating the impact to non-technical business owners
- Influencing technical priorities and business strategy through data-driven contributions; develop and deliver cases for resource allocations to achieve a desired business outcome, resolve an architecture deficiency, or unblock delivery
- Liaising with cross functional work stream participants consisting of Amazon Businesses, Tax, Accounting, Treasury, HR, Legal, Finance Operations, and corresponding technical teams to provide a comprehensive status update to the program lead related to the assigned work stream
- Identifying areas of risk to the project scope or timeline and escalating to program leadership in a timely manner; Resolving blocking issues during project execution, testing, launch and cutover
5
Experience For Program Manager, Technical Accounting Resume
- Executing project closeout process and practices as the person responsible for close-out program; including leading cross functional work stream retrospective and drive improvements into the process
- Manage cross-functional product development programs in a matrix organization covering a range of teams and tools
- Interface with several different Engineering teams for project requirements and scope
- Help drive product and tooling decisions to align with higher company initiatives
- Define and advocate for a performance minded culture throughout the organization
6
Experience For Senior Manager, Technical Program Resume
- Translate a high-level organizational objective to executable projects by collaborating with teams to establish baseline performance expectations and plans to meet those objectives
- Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity
- Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues
- Experience working in a highly cross functional environment where communication with multiple groups is imperative
- Proven product delivery track record, leading products from definition to production
- Coordinate test requests and all activities associated with the evaluation and test process with the validation lead
- Ramp up quickly and learn new technologies with minimal lag time
7
Experience For Director, Technical Program Manager Resume
- Define tasks to be performed by cross-functional team in support of the product development and implementation processes; evaluation, testing, and release. Use of a project master scheduler to track progress and highlight critical needs
- Evaluate incoming feature requests and identify resource needs
- Drive specification and development of a cross-team dashboard solution enabling teams to share real time status of all teams
- Drive specification and development of crowd-sourcing solutions to share technology learnings, product demos, and more
- Set project goals for timeliness, issue resolution, and quality. Lead team to meet goals
8
Experience For Technical Program Manager, Data Center Resume
- Review component cost estimates, design opportunities and strategic supplier opportunities
- Document each project plan for both internal and external communication purposes
- Provide project updates to leadership team
- Create and tracks the program schedule and makes adjustments through appropriate corrective actions
- Manages technical and non-technical dependencies across multiple global teams and stakeholders
9
Experience For Team Lead Technical Program Manager Resume
- Handles cross-organization/division team’s engagement to attain commitment of resources and deliverables
- Provides consistent program communication and status to project teams and executive leadership
- Has broad understanding of board level design and manufacturing, and technical disciplines associated with the program to utilize the knowledge to drive program priorities and trade-offs to ensure success
- Exercises judgment and discretion to develop solutions, remove obstacles, and define new approaches to overcome challenges
- Capable of assimilating a large amount of technical and business details with proven ability to up level for broad communication to project stakeholders and organizational leaders
- Lead a team of technical program managers and Agile product owners to establish and execute program timing, develop core specifications, and work with the software development and quality assurance teams to deliver exciting, high-quality infotainment products
10
Experience For Technical Program Senior Manager Commerce Platform Resume
- Lead the software development delivery as an Agile release train engineer for SYNC3
- Provide leadership, organization, and support for cross-GCO Technology cross-team initiatives
- Participate in concept-stage initiatives from Brand teams before hand-off to committed projects. Assist in translating business requirements to technical specifications, configuration, administration, and use cases of technical tools/architecture
- Develop product and technology domain credibility to provide Intake filtering for external projects and provide representation for Expedia, Inc for GCO Tech
- Organize a regular cross-team session to share progress on team initiatives, backlogs, and operations
- Drive and organize cross-team manager education and alignment
List of Typical Skills For a Program Manager Technical Resume
1
Skills For Principle Technical Program Manager Resume
- Self-motivated, proactive and proven ability to adapt well and work with distributed teams having different operating cadences
- Experience in as many of the following as possible
- Solid understanding of developer tools and cloud technologies
- Experience working on frameworks or platforms consumed by a large developer audience
- Proven track record of successful collaboration, engagement and project management of world class engineering and technical staff across multiple disciplines
- Experience in technical project management or in managing operational programs
2
Skills For Program Manager Technical Senior Specialist Resume
- Proven ability to work directly with highly technical engineering teams and senior management
- Experience implementing ITIL best practices, policies and procedures
- Experience in managing infrastructure transition projects
- Happiest when adapting best practices and previous experience to find solutions that work well for the teams involved
- Experience as Technology leader
- Have sufficient technical experience to understand technical deliverables and implementations
3
Skills For Technical Program Manager, Performance Resume
- Multi-task and prioritize activities for quick execution of critical path deliverables
- Have Strong command of English language (both oral and written communications)
- Three or more years of experience with Project Management tools
- Three of more years of experience in procurement process for fiber, network hardware, mechanical and electrical infrastructure
- Experience in software project life cycle management
- Experience in Program Management or Product Management
- Building workstream project plans and identifying workstream dependencies during the planning process; supporting the resource planning process
- Preparing, reviewing, and delivering program communications to cross-functional executive stakeholders
- Defining scope, plan and the deliverables required for the program’s success
4
Skills For Senior Manager, Technical Program Manager Resume
- Collaborating with project owners and key stakeholders to define and refine project objectives and deliverables
- Interact with all internal functions: engineering, manufacturing, quality, purchasing, marketing, and sales
- Manage amplifier OEM based product groups, requiring global development engineering and testing support
- Provide leading domain expertise and consulting to the organization
- Successful management of multiple challenging concurrent projects in a business, academic or manufacturing environment
- Great relationship building and facilitating connections across teams and clouds
- Identify cross program risks and dependencies, resolving and/or escalating as needed to keep program portfolio on schedule
- Work with engineering and product leadership on approaches to accountability for achieving performance goals
5
Skills For Program Manager, Technical Accounting Resume
- Identify system/tooling requirements by working with various product teams to understand their performance needs
- Comfortable with being an individual contributor
- Track projects and milestones, communicating schedule and technical considerations to senior leadership
- Thorough understanding of Architecture and Governance Best Practices
- Facilitate relationships between Procurement Engineering and Commodity Management to ensure aligned programs and deployment approach
6
Skills For Senior Manager, Technical Program Resume
- Inspire others across diverse cultures and backgrounds through meaningful Commodity expertise, compelling arguments, openness and team spirit
- Combine strategic and creative thinking with efficient, time-sensitive execution to drive creation of VMware’s certification exams
- Obtain sign-off on transition plans & interfaces with the counterparts as appropriate during critical stages of transition and obtain Go/ No Go decisions
- Perform technical program management for specific projects and/or mentor your team in the following
- Provide widespread visibility through a regular reporting cadence on the state of the program
- Serve as lead for value engineering customer level reviews and discussion
- Support the continuous improvement and quality of TAP’s systems and procedures by working with manufacturing companies to identify technical and process-related issues
- Quality management/Six sigma experience would be added advantage
7
Skills For Director, Technical Program Manager Resume
- Experience in SOX and PCI audit compliancy
- 7+years of Networking and System Program Management experience
- This PM position also requires direct experience with the Si development lifecycle and understanding of associated development methodologies
- Experience participating in an Agile production software development team
- Strong stakeholder management is key
- Previous experience with Global OEMs and their post launch change release processes
- Software development or technical program management experience
8
Skills For Technical Program Manager, Data Center Resume
- Software development or technical program management leadership experience
- As a Technical Program Manager or equivalent experience
- Proven ability to influence senior leadership (Director, VP) level
- An understanding of distributed and service-oriented architectures
- Understanding of drivers of performance, scale and operational excellence in software and ability to work with software development manager to ensure these aspects in all software used in the program
- An approach that starts from the end customer and then work backwards from there
9
Skills For Team Lead Technical Program Manager Resume
- Program managed rollout and operations of large scale commercial enterprise software systems or large scale online services
- The ability to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams
- A blend of Finance, Program Management, and IT experience, with specific experience in many of the following disciplines is desired: financial systems integration, controls and reconciliation process improvement, external and internal audit, SOX, or accounting month end close
- Data Center or Network deployment experience, including 4+ years as a Technical Program Manager
- Experience with Project Management strategies, planning and tools
- Five or more years of Data Center or Network deployment experience, including 4+ years as a Technical Program Manager
- Leading infotainment software developers on a production infotainment software program
- Proficiency in at least one modern programming language (C, C++, C#, or Java)
10
Skills For Technical Program Senior Manager Commerce Platform Resume
- Technical knowledge of the Audio systems (mainly amplifiers) and Automotive Electronics
- Resourceful - able to deliver results with minimal direction
- Work across functions to manage performance projects across the entire technical stack
- Partner with all stakeholders to align and lead execution from concept to ship
- Collect and prepare data and metrics across important functional forums, and help create a metrics-oriented culture
- Help develop a long-term performance strategy
List of Typical Responsibilities For a Program Manager Technical Resume
1
Responsibilities For Principle Technical Program Manager Resume
- Constantly challenge the status quo in creating innovate Commodity Management programs that set out clear, long term and innovative paths to increase functional performance and process efficiency
- Align Commodity Management requirements and leverage interdependencies across other Procurement functions to define best-in-class standards
- Provide meaningful analytics, templates and standards to accelerate and simplify execution of Commodity Management and governance programs
- Mobilize and energize involved Commodity & Supplier Account Managers to implement and deploy related programs with discipline
- Advocate for world-class procurement standards to enable for breakthrough performance
- Extremely knowledgeable about program management, software development, infrastructure environments (Public cloud, Private cloud) and thrive on building and expanding capacity to meet customer's needs
- Willingness to work in an office in Queretaro, Mexico
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