Project Senior Analyst Resume Sample
Federico Cummerata
9502 Janiya Hills,
Chicago,
IL
+1 (555) 874 8763
Work Experience
Project Senior Analyst
07/2017
-
PRESENT
New York, NY
- Evaluate projects to determine Digital impact to Operations
- Assessing internal project development and delivery processes for optimization and efficiency opportunities
- Proactively seek opportunities to collaborate with colleagues and share knowledge and best practices
- Focus on establishing servicing strategies across web, email, mobile, text and social media channels. Strong partnerships with the multiple Operations functions and the Consumer Group CMIO team result in consistent and enhanced customer experiences and considerable opportunity for expense saves (e.g., paperless services, call volume reduction, single platform, etc.)
- Responsible for projects across Credit/Fraud: Cards, Retail Bank & Retail Services)
- Manages/coordinates multiple complex strategies, projects or programs, which require a business case and have strategic implications for Operations (high visibility and impact)
- Has ability to think strategically and provide solutions to enhance customer experience
- Provides leadership and insight on business requirements and general project management directions
- Work closely with Ops program Managers to orchestrate all operational readiness needs: Process Changes, Capacity, Training, and Communications
Business Project Senior Analyst
11/2012
-
02/2017
Houston, TX
- Meets regularly with sponsors and key players to keep them informed of initiatives progress
- Ensure creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log
- Ensure change control is executed throughout project. Identify, document, and understand project dependencies
- Identify key stakeholders who participate in project scope definition. Track actual project costs, identify variances, and reforecast project costs as needed
- Measure project management performance against standards. Establish project communication needs and create project communication plan
- Preparing multiple monthly reporting decks and variance analysis packages
- Collection and analysis of opportunities and risks
- MIS and Financial Reporting
MYS Ctsm Kl-aml SMV Project Senior Analyst
06/2008
-
10/2012
Houston, TX
- Working with CIO directs on head count forecasting and tracking
- Demand and Capacity planning and management
- Management of Technology EOL/EOVS program
- Effective communication of monthly reporting timelines to team members and stakeholders
- Management of relationships with stakeholders and colleagues
- Analysis to dimension and document business implications of financials
- Support a quality assurance organization, ensuring Cigna Pharmacy’s adherence with all client and member requirements related to pharmacy benefits setup and benefits utilization, through the successful utilization of quality management best practices and tools, and adherence with all defined policies and SLAs
- Define and execute solutions that support internal partner teams as they address client and member issues, risk points, and operational requirements
Education
University of Massachusetts Amherst
2003 - 2008
Bachelor's Degree in Related Field
Professional Skills
- Strong analytical skills, initiative and ability to develop alternative procedures · Detail oriented with a history of analytic work experience
- Proven project management skills would be an added advantage
- Strong leadership skills with the ability to drive a specific initiative with limited support
- Demonstrated business process analysis skills
- Strong skills in the use of Microsoft Word, PowerPoint and Excel
- Excellent interpersonal skills with the commitment to work successfully in a team environment and is service oriented
- Motivated self-starter who is detail-oriented with strong organizational skills and time management
How to write Project Senior Analyst Resume
Project Senior Analyst role is responsible for leadership, interpersonal, software, integration, training, microsoft, presentation, analytical, excel, analysis.
To write great resume for project senior analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Project Senior Analyst Resume
The section contact information is important in your project senior analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Project Senior Analyst Resume
The section work experience is an essential part of your project senior analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous project senior analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular project senior analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Project Senior Analyst resume experience can include:
- Demonstrated excellent oral, written, interpersonal and analytical skills
- Have strong written and oral communication skills and experience working in an empowered team environment
- Possess strong analytical, problem-solving & project management skills
- Strong verbal communication and presentation skills with various levels of business leadership
- Demonstrated ability to effectively manage work timely within large scope projects
- Experience in translating business needs to requirements and experience in requirements gathering
Education on a Project Senior Analyst Resume
Make sure to make education a priority on your project senior analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your project senior analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Project Senior Analyst Resume
When listing skills on your project senior analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical project senior analyst skills:
- Experience in effectively communicating with Microsoft Office (Excel, Word, PowerPoint, Visio)
- Team player with excellent communications and presentation skills
- Organization skills - ability to prioritize and manage deliverables to timely closure
- Demonstrated inter-personal and communication skills
- Developing skills, leadership abilities of client staff
- Prior experience developing or delivering training programs is preferable; understanding of adult learning principles and performance improvement strategies
List of Typical Experience For a Project Senior Analyst Resume
1
Experience For Business Project Senior Analyst Resume
- Previous quality and HEDIS exposure/experience or a strong desire to increase role
- Proficient technical skills with Access, Excel, QNXT, QSI and QSHR
- Develops strong relationships with key business partners and team members to maximize effectiveness and ensure follow through
- Superior organizational and follow through skills required
- Effectively manage productive meetings and facilitate projects is required
- Previous project management skills are highly desired
- Coordinate with partner UAT teams for execution and validation of testing requirements
2
Experience For Project Senior Analyst, AVP Resume
- Experience with Quality Improvement and HEDIS required
- Identifies opportunities and best practices for effective solutions with internal teams and matric partners
- Leading iterative exploratory analysis of diverse data sources
- Working with matrix partners, support market Affordability plan
- Suitability of existing parking regulations
- Liaise with our virtual teams, review KPI’s and MIS and ensure training and documentation is up to date
3
Experience For MYS Ctsm Kl-aml SMV Project Senior Analyst Resume
- Lead the requirements definition of core machine-learning and cognitive platforms
- Perform process analysis, future state modelling and delivery of improvements
- Oversee the integration of all projects and initiatives into the existing Operation infrastructure
- Organize UAT and training of the staff
- Timely and quality delivery of assistance especially during crunch times
- Work with Project Manager and Client to develop, design, and refine reports for tracking operational activities
- Responsible for leading Projects specific to Citi Lean and process improvement team within Mortgage Operations
4
Experience For Gpc-funds STP Lead-project Senior Analyst Resume
- Support business partners from technology side in implementing Supply Chain Finance and Trade Finance clients globally
- Expert in using MS Word, Excel, Project
- Partner with Contracting and Sales/Service organizations to manage provider fallout from disruption process
- Provide analytic and reporting support for provider access build projects
- Provide CignaLinks configuration/setup training to internal teams/colleagues when requested
- Works closely with CGHB Marketing department on external communication initiatives
- Responsible for the maintenance of tools/resources used by Client Management and Sales including content management and policy and procedure maintenance
- Spend time with client employees in the field to determine what’s going on. Look at intricate workings of the operation that are often overlooked
5
Experience For Wholesale Cards Project Senior Analyst Resume
- Infrastructure including facilities, vehicles, equipment and clerical support
- Create focus and structure for systematic planning and implementation of action items. Set up regularly scheduled progress meetings and act as facilitator
- Create weekly management reporting
- Report testing progress, issues and risks to leadership stakeholders
- Monitor physician, facility, ancillary and hospital coding
- Evaluate and identify unusual variation in billing patterns
- Identify “early signals” for emerging cost trend
- Possess a curiosity for understanding patterns within the complexity of the clinical environment
6
Experience For Asset Servicing TS Project Senior Analyst Resume
- Present status and report summaries at the PMO level to senior management
- Conduct Requirements analysis and business case justification
- Project manage Operations deliverables of the projects
- Partner with Operations, Technology and Control groups to plan and deliver into production
- Responsible for the development of Business Requirement Documentation (BRDs) ensuring Functional Documentation (FRDs) quality and traceability to BRD requirements and traceability and tracking of Key Business Requirements throughout the project lifecycle
- Work to develop project plans roadmaps work-stream deliverables scoping documents charter identification and documentation of project risk issues and action items
- Responsible for the development maintenance of project artifacts ensuring they are retained in an orderly controlled and retrievable manner
- Ensure for project compliance with project standards control and governance
- Research and perform complex analysis on issues and situations to identify risk and to develop options and alternatives
7
Experience For AML Project Senior Analyst Resume
- Responsible for business analysis, user coordination and implementation of business initiatives for Citi Private Bank Asia
- Responsible for reviewing the end-to-end process flows, identify opportunities for automation, translate into business requirements and follow through till implementation
- Collaborates with regional and global operations, technology development team, compliance to meet business and regulatory requirements in various jurisdictions in Singapore and Hong Kong
- Demonstrate ability in managing O&T programs across business / functional / regional teams within a matrix environment
- Assist in performing testing through different phases of project implementations, provide training to Business users, provide SME support
- Partner with sponsors / stakeholders and manage the technology delivery from project conception through implementation
- Lead and manage the full project life cycle according to established processes (including initiation, planning, integration of multiple workstreams, execution and implementation)
8
Experience For Project Senior Analyst With English Resume
- Collaborate and partner closely with global & regional program managers, development leads, test leads and production support teams for end-to-end program delivery
- Collaborate with technology partners for technology solutions, project planning & testing management to ensure quality delivery of software solution to the business
- Responsible for identifying / managing project issues / risks and escalations. Deliver effective communication and report on initiatives to various levels including executive management and senior leadership
- Sound knowledge in investment products via securities & mutual funds with prior experience in delivering O&T programs (back-office processing, settlement)
- Responsible for project tracking, governance and control of progress / schedules and financials against established baselines
- Act as a Contracts/Legislation expert for Strategic Product & Service initiatives in a way that maintains or enhances operational Service, Productivity & Quality while fully meeting initiative objectives
- Develop innovative ideas for driving departmental results
- Communicate initiative status regularly, at appropriate level of detail for intended audience(s) including leadership
9
Experience For BP&A Project Senior Analyst Resume
- Contribute to business solutions/ideas for improvement
- Ensure workflow consistency among teams and across platforms to the extent possible
- Recommend process improvement to positively impact the quality and timeliness of Contracts/Legislation teams
- Serve as a business and technical resource for Tech Coaches and Management
- Develop a strong foundational understanding of Contracts and Legislation functional tools and processes, related goals and objectives and operational business workflows
- Resolve issues/mitigate risks in a timely manner with a sense of urgency
- Manage and/or lead medium to large cross-function project efforts on multiple lines of business – primarily Cards, Mortgage and Retail Bank
- Identify and communicate with key stakeholders, including ensuring appropriate resources are engaged for successful execution on project efforts from initiation to close
- Monitor and review project pipelines for business impacts and determination of sizing
10
Experience For Project Senior Analyst Resume
- Act as the Subject Matter Expert in the context of large projects related to the claims and admin process
- Identify and structure new ideas to improve the current claims and admin process
- Review/provide input for functional requirements
- In project management within financial firm
- Partner with Citi’s Lean engineers and business stakeholders to identify, size, and implement process improvement initiatives utilizing the Citi Lean methodology
- Collaborate with business partners and Lean engineers to ensure timely and effective implementation of Citi Lean initiatives as well as achievement of project objectives
- Partner with various areas of the business for executing against tight timelines with high visibility
- Manage large-scale initiatives successfully interacting with all levels of the organization to drive change, develop and contribute to innovative solutions and process improvement
List of Typical Skills For a Project Senior Analyst Resume
1
Skills For Business Project Senior Analyst Resume
- Sound knowledge in banking / lending / investment products with prior experience in delivering operations programs (back-office processing, settlement)
- Demonstrated experience managing or leading cross-functional project efforts
- Function equally as an individual and as a team player with proven ability to manage strong working relationships within the organization
- On-going Development of operational management skills
- Demonstrated experience in working with cross-functional teams
- Identifying organizational needs and gathering supporting evidence
2
Skills For Project Senior Analyst, AVP Resume
- Experience accessing, compiling and analyzing large volumes of data into concise and precise information using a variety of data scientific tools
- Experience leading and implementing global projects involving multiple stakeholder groups across multiple locations
- Provide compensation support for assigned markets. This includes validating policy detail, calculations and processing of overall payments
- Experience working on engagements that have incorporated Robotic Process Automations (RPA) with one of the market leading RPA platforms
- A solid understanding of HEDIS measurement and reporting processes
- Experience with developing interactive visualization
- Function in a high demand work environment while managing multiple priorities
- Experience of coordinating communications and plans with diverse stakeholders
3
Skills For MYS Ctsm Kl-aml SMV Project Senior Analyst Resume
- Extensive years’ experience of managing large technical and/or process related projects
- Experience of co-ordinating requirement and plans with diverse stakeholders
- Experience with data warehouse and business intelligence tools, including Qlikview data model and dashboard creation
- Develop unique solutions to problems in an environment with shifting priorities
- Deliver timely, effective and accurate communication (written and verbal) to all levels including management
- Facilitate effective and timely decision making on key initiatives
- Coordinate and manage internal and end to end partner testing and validate partner outputs are accurate
- Build up and maintain good working relationships with CignaLinks partners and become their point of contact within Cigna for Europe/ME/APAC
- Experience of co-ordinating communications and plans with diverse stakeholders
4
Skills For Gpc-funds STP Lead-project Senior Analyst Resume
- Develop a strong framework for delivery within the local site for al FTSP initiatives
- Help to define longer term roadmap and priorities for target improvement areas
- Implement measures to track actual benefit delivered directly from projects. Work with Sponsors and Finance to ensure these benefits are validated and realised
- Experience in Trade &/or Supply Chain finance domain as Project Manager, Analyst, Client implementation and/or in Operations
- Solid mathematical aptitude and business requirement analysis
- For sales support role, successful experience in a revenue generating Mortgage position
- Managing daily field work processes and strategic planning
- Analyzing and interpreting both quantitative / qualitative data to improve health outcomes
5
Skills For Wholesale Cards Project Senior Analyst Resume
- Leading and / or supporting critical change management initiatives
- Understanding of Robotic Process Automation framework
- Providing valuable information and insights
- Informing: provides the information people need to know in a timely manner
- Developing recommendations on key CMG initiatives and projects
- Driving innovation and meaningful process improvement throughout CMG
- Ensuring the accurate reporting of credit usage numbers and closely working with stakeholders to identify Business drivers
6
Skills For Asset Servicing TS Project Senior Analyst Resume
- Building out a global ICG Intra-day monitoring platform
- Investigating (and executing on) opportunities to reduce liquidity costs throughout the Broker Dealer
- Understanding of medical insurance products
- Provide ongoing consulting support in monitoring, updating and implementing plan action items
- Comfortable presenting and leading sessions
- Aptitude for problem solving and analytical thinking
- Create and manage project plan documentation, project tracking and reporting, and risk and issue management in accordance with standard project methodology
7
Skills For AML Project Senior Analyst Resume
- Work together with managers and OPS teams to guarantee business readiness and supporting overall communication regarding operational changes
- Create and maintain working task plans, spreadsheets, and any related documentation for training initiative support
- Research and document case details of monitoring findings to assist with identifying root causes of non-compliance
- Partner with Quality matrix partners on monitoring and reporting quality interventions for HEDIS improvement and PIP/QIPS
- Manage the triaging, workflow and reporting of defects
8
Skills For Project Senior Analyst With English Resume
- Identify emerging HCCs based on diagnosis (newly identified) vs. dollar amount. Funnel identified risks to CCCs or CM depending on alignment
- Procurement and Solution Planning and Implementation
- Field business requests from leadership and provide tactful response leveraging individual contributor knowledge and resources
- Provides subject matter expertise and serve as market expert regarding specific compensation issues
- Promotes exchange of learning, best practice and new ideas
9
Skills For BP&A Project Senior Analyst Resume
- Commitment and interest in working with a team to achieve overall team results
- Medical Informatics, Finance, Marketing, Medical Services, Ancillary Businesses, Population Health, Human Resources and Health Centers
- Familiarity with industry leading project management tools
- Microsoft Office proficient, including PPT, Excel/Pivot tables, Access, Word
- Document successes, lessons learned and provide regular reporting to internal stakeholders and external partners/clients
10
Skills For Project Senior Analyst Resume
- Develop and maintain project reporting for use internally and throughout the organization
- Assist others in the writing of business requirements for projects or subsets of larger projects
- Contribute to the strategic footprint direction by partnering with lines of business to leveraged functions
- Understand/ exposed to a variety of software development approaches and methodologies including Agile and Waterfall Knowledge of RPA projects
- Proactive in identifying opportunities. Self motivated
- Maintain plans and have oversight for all modifications to the existing Operation
- Be responsible for all aspects of the project lifecycle including -
List of Typical Responsibilities For a Project Senior Analyst Resume
1
Responsibilities For Business Project Senior Analyst Resume
- Develop comprehensive assessment based on interviews and fieldwork. Prepare detailed findings and recommendations and present as an action plan. Discuss findings and recommendations with client. Present proposed action items in a clear and persuasive manner. Areas to be reviewed include
- Develop training modules and conduct training for Parking Program managers, supervisors and staff. Follow up after training to monitor application of training principles, providing feedback and advice to key client personnel
- Experience in integration of projects as well as advanced skill in project management
- Work with multiple priorities and priorities
- Experience in Project Management, Scheduling or Coordinating
- Experience driving user acceptance testing and business adoption
- Experience using MS Project
2
Responsibilities For Project Senior Analyst, AVP Resume
- Create and maintain effective interpersonal relationships between self and the client and among various groups of client employees
- Uses reciprocal relationships for the common good
- Excellent Microsoft Excel Word PowerPoint and MS Project
- A graduate with 7+ Business Analysis experience in a large, multi-national organization or an entity with similar global reach and complexity
- Demonstrate ability to analyze complex problems, propose workable solutions and implement corrective actions in all situations
- Technical experience with high level of proficiency on Legislation and/or Contracts processes
3
Responsibilities For MYS Ctsm Kl-aml SMV Project Senior Analyst Resume
- Experience in OPS Claims
- Experience with system implementation projects
- Proven ability to get into the details of projects in order to drive them to fruition
- Strong familiarity with the anatomy of a project and development lifecycle, as well as associated artifacts
- A strong desire to collaborate to gain a deep understanding of diverse problem areas
- Insurance or related experience
- Capital Markets experience in either an Operations line or project management role
- Giving sound advice
4
Responsibilities For Gpc-funds STP Lead-project Senior Analyst Resume
- The Manager’s Control Assessment program including the performance of control-related testing and monitoring
- Identify and manage the upload, maintenance and clean-up of existing/new providers in the Provider Access Database Tool (PAB recruitment tracking tool)
- Managing or coordinating releases in full or in part from inception to implementation
- Manage/Support Provider Termination reporting needs and workgroup calls for the Northeast Region
- Coordinate with department supervisors, Training, Work Force Management, and other teams to obtain status of remediation activities
- Drive consistent and predictable results through discipline use of metric-based, data driven principles and planning tools
- Develops communication plans and training for internal and external audiences as needed
5
Responsibilities For Wholesale Cards Project Senior Analyst Resume
- Incorporate productivity measurement tools such as DTA, MTPs, M&M, process mining to track and measure improvements implemented
- Proficiency in Systems and Applications, including but not limited to ePro, DST, Valor, Leg tool, Access, Word and Excel
- Communicates with project teams regarding status of projects
- Provides project status tracking and metrics around project deliverables
- CDO Learning and Development activities
- Analyze and process monthly/quarterly/annual payments for producers receiving supplemental or non-standard compensation
- Act as valued subject matter expert and resource to the client by
6
Responsibilities For Asset Servicing TS Project Senior Analyst Resume
- Develop client-ready documents and present to senior stakeholders
- Respond to unexpected deliverable requests in short turnaround time with high quality output
- Partner with cross-functional project teams across the organization to execute business initiatives and strategies successfully
- Create and inform work team and senior leaders of plans, forecasts and program results
- Manage project team members in delegated tasks and project deliverables
- Handle Technology Compliance and Application management initiatives
7
Responsibilities For AML Project Senior Analyst Resume
- Handle Projects via System Development Life Cycles
- Prepare and maintain system functionality documents for consumption by internal and external stakeholders
- Gather business and client requirements and translate to specific software requirements
- Partner with Operations team by providing systemic solutions that brings about effective financial controls on transaction processing, reconciliation, and operational efficiency
- Work individually and lead any virtual team, and give technical direction
- Perform in multiple work streams simultaneously
8
Responsibilities For Project Senior Analyst With English Resume
- Act as Project Management Lead for National Account, Middle Market Account and Local Sales Account recruitment requests; coordinating with market Contracting and Provider Services teams
- Act as Northeast Region CI/Development team lead for market research. This could entail market developments relating to competitor-provider network participation status, competitor product development, regulatory developments and other market news as appropriate
- Maintain Northeast Region CI/Development team SharePoint site
- Work independently and with matrix partners
- Detailed knowledge of provider set up in Cigna systems and tools to track provider recruitment
- Expert knowledge of Microsoft excel, access and power point
- Analyze larger volumes of data
- Complete outreach calls to providers as needed
9
Responsibilities For BP&A Project Senior Analyst Resume
- ICG Operations product/process knowledge an advantage
- Participate in and/or facilitate the design, development, and implementation of new service process and technology improvement opportunities, including process definition to meet the needs of our Clients
- Definition of metrics which assess control effectiveness, process adherence, and program/project health
- Define, schedule and monitor UAT end to end test environment support requirements and escalation with technology partners
- Solicitation and documentation of requirements for dashboards which provide transparency to senior stakeholders
- Collaboration with team members to develop and deploy interactive, visual data products which highlight areas of interest, providing impactful insight and driving decision making
- Documentation and socialization of analyses for senior management throughout development
10
Responsibilities For Project Senior Analyst Resume
- Support analytics for Out of Network, over/under utilization, and fraudulent activity identification and downstream process
- Support the market-level physician P4P programs
- Perform hospital P4P calculations and coordinate sign-off with Medical Economics
- Team member to help with current total medical cost solutions
- Effectively communicate expectations to team members and stakeholders in a timely and clear fashion through delegation/negotiation of tasks and responsibilities to appropriate personnel
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