Proposition Manager Resume Sample
Benedict Bogan
93447 Guiseppe Estates,
Philadelphia,
PA
+1 (555) 291 1428
Work Experience
Proposition Manager
08/2015
-
PRESENT
Boston, MA
- Strong analytical skills; able to carry out quantitative analysis independently
- Excellent project management skills, including planning, organisational, stakeholder engagement and tracking skills
- A proactive communicator, able to build relationships at all levels of the organisation
- Confident user of IT (Outlook, Excel, PPT, Word)
- Meet performance targets for sales, profit (net contribution) and customer satisfaction, consistently delivering improvements across all metrics
- Develop deep understanding of proposition and the market, identifying future trends and opportunities and incorporate latest thinking into proposition strategy
- Test hypotheses and learn at pace to shape development of proposition
Senior Proposition Manager
12/2010
-
03/2015
San Francisco, CA
- Secure support for strategy and change programme at all stakeholder levels
- Secure funding for projects as required and deliver projects to time and within budget
- Engage Retail colleagues to gain their input and support for strategy and change initiatives; implementation in store is accurate, timely and with clearly understood rationale
- Great teamwork and communication, evidenced by positive feedback from peers, cross-functional and cross-category teams
- Proposition, Product, Operations, Marketing, Sales, Customer Services, Professional Services, Clients, prospects
- Ownership of objectives to support profitability
- Define and implementation of strategy
- Support overall customer experience and customer lifecycle management for proposition
Proposition Manager, FX Liquidity
07/2007
-
09/2010
Dallas, TX
- Ensure proposition is compliant with RBWM Functional Instruction Manual (FIM)
- How advice and investment from the same firm improve client outcomes?
- Undertake research to understand what clients and prospects would value from an integrated proposition
- What are we actually doing at each stage of the advice to investment to monitoring process that makes this so powerful?
- How does our proposition leverage our strengths and capabilities?
- Why and how is it different from other integrated providers?
- Competitor analysis and pricing?
Education
University of Phoenix - Wichita Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Strong skillset in all Microsoft Office applications, with experience of report writing and journey mapping desirable
- Strong interpersonal and influencing skills, with the ability to provide constructive challenge across a diverse set of stakeholders
- Strong communication, interpersonal, and negotiation skills for liaison with external customers and internal staff at all levels
- Proven customer focus in driving and prioritising product development, utilising multiple sources of customer data to inform decisions
- Excellent communicator, with experience of presenting to and building relationships with senior internal and external stakeholders and other business functions
- Holds suitable experience working within financial services market place, experience of working on projects or as a consultant
- Previous experience in developing and owning pricing strategy
How to write Proposition Manager Resume
Proposition Manager role is responsible for interpersonal, finance, training, integration, database, security, oncology, reporting, design, research.
To write great resume for proposition manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Proposition Manager Resume
The section contact information is important in your proposition manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Proposition Manager Resume
The section work experience is an essential part of your proposition manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous proposition manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular proposition manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Proposition Manager resume experience can include:
- Connect effectively with other journeys/experiences and provide the frictionless ability to act
- Good communication skills in written and spoken English and Chinese (Cantonese and Mandarin)
- Strong analytical skills, able to plan and organize,
- Working effectively with other design and delivery teams to ensure connectivity within and across journeys
- Applying effective judgement to ensure an appropriate balance is maintained across commercial, conduct risk and customer experience
- Good level of literacy and effective communicator – written and oral including presenting to small or large groups
Education on a Proposition Manager Resume
Make sure to make education a priority on your proposition manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your proposition manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Proposition Manager Resume
When listing skills on your proposition manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical proposition manager skills:
- Having the experience at being a creative problem solver with strong analytical and decision making skills
- Strong interpersonal and influencing skills to cooperate with teams and stakeholders
- Demonstrating excellent communication and storytelling skills – making the complex easily understood
- Having strong interpersonal and networking skills along with the resilience and ability to calmly manage setbacks
- Demonstrating excellent IT, financial and report writing skills
- Prioritising propositions and working with other stakeholders to build a roadmap for the rollout of the experience
List of Typical Experience For a Proposition Manager Resume
1
Experience For Senior Proposition Manager Resume
- Proven experience of having a customer centric mind-set
- Providing strategic support to journey managers responsible for delivering digital experiences during the transition period into wider launches
- Providing direction on a daily basis - prioritising activity based on a balance of customer and business needs
- Working on a number of propositions at once and dealing with the demand on time, in an environment of high priority work
- Demonstrated success in coaching and developing Product manager talent
2
Experience For Digital Proposition Manager Resume
- Develop innovative propositions that are truly distinct and mind-opening for the customer as well as aligned to business targets and overall priorities
- Experience of working in a strategy/management consultancy or a customer-orientated role
- Significant experience of working within financial services sector with a specialism in investments
- Experience of managing a suite of Products through the whole Product Lifecycle
- Effective meeting management
- Demonstrate an understanding of the customer/employer drivers behind any proposed activity
- Briefing and training the SLW client-facing teams, including Business Development, on new propositions and changes to the proposition
- Messaging and market positioning of the proposition, including versus other ASI propositions/products
3
Experience For Proposition Manager, FX Liquidity Resume
- Contributing to the development of the overall market access operational plan and delivering tactics and objectives
- Designing and implementing research to get customer feedback on these propositions
- Demonstrating an understanding of the customer drivers behind any proposed development activity
- Presenting and influencing based on sound analysis and judgement
- Understanding the impact of key legislative changes and world-wide developments that could impact the way customers manage their money going forward
- Ensuring continuous innovation within their products
4
Experience For Proposition Manager Household Resume
- Collaborating with the product, commercial and Business development teams (cross-Barclays) and Mobile Payments team to jointly develop client opportunities
- Ensuring optimised journeys are fully embedded and handed over into BAU by delivery teams
- Establishing credibility with other internal and external colleagues so as to be seen as a key contact in the C&W proposition team
- Demonstrating wider knowledge of how the various propositions fit together for customers
- Resolving a significant number of issues to gain a view on the most appropriate course of action
- Working collaboratively with other proposition teams and wider business areas to
- Ensuing infield team are fully supported through briefing and training on materials, tools and programmes, as well as providing field visit support
5
Experience For Market Access & Value Proposition Manager Resume
- Ensuring we are aligned to the wider BT roadmap and ready to bring the evolving story to our target customer base
- Developing deep understanding of customer needs and NHS landscape through research, meetings and direct contact
- Providing strategic direction to the Business through reviewing the core proposition, the addressable market, and the BT market offering
- Ensuring that Proposition requirements are clearly understood, documented and supported by a commercial business case
- Leading on the execution of strategy, continually working across the business and market to test for relevance and performance
6
Experience For Market Access Value Proposition Manager Resume
- Drive thought leadership agenda as the internal and external spokesperson for your proposition, supporting media attribution and community building
- Responsible for carrying out ad hoc requests or investigations and providing technical support to other business areas (internal and external)
- Responsibility for assigned market access activities relating to AbbVie Brands and delivering tactics and objectives
- Strict attention to compliance and legal implications in general, and particularly in relation to communicating and transacting with clients across borders
- Deliver fund mapping solutions and the addition of new funds for new and existing schemes
7
Experience For Airtime Proposition Manager, Sky Mobile Resume
- Build business cases and numerate and confident debating / explaining financial models with senior stakeholders
- Comprehensive understanding of banking, regulatory environment, industry trends and competitive market
- Support frontline colleagues in becoming advocates of digital banking
- A working knowledge of financial firms who are existing or potential clients
- Exceptional ability to rank strategic and operational choices — willing and able to be hands-on and hard working
- A results driven manner, determined to achieve agreed goals, demonstrating significant decision making capacity
- Understand the impact of key legislative changes and world-wide developments that could impact the way customers manage their money going forward
- Responsible for the performance of key proposition processes ensuring the controls framework is robust and shareholder risk is minimised
- Manage proposition work delegated elsewhere to ensure standards are met in terms of accuracy, messaging and regulatory and operational risks
8
Experience For Senior Market Access Value Proposition Manager Resume
- Related proposition teams (including Risk Managed Services)
- Review of quarterly performance reporting generated for all Corporate schemes
- How do we bring along and train key our business areas to articulate, support and deliver the proposition?
- Knowledge / Exposure to the tax and accounting profession
- Qualification in Marketing or another Business qualification desirable
- To engage with all relevant parts of the wider AbbVie business to clearly define the access strategy as part of the overarching early plan
- Identify opportunities to optimise existing customers
9
Experience For VP Proposition Manager Resume
- Support in the planning and delivery of ad-hoc customer site events
- How do we ensure that we capture CBAM’s proposition message in collateral, pitch books and marketing material?
- What implications does this have for our seminars and BD messaging?
- Able to use MS Office, including Word, Excel and PowerPoint
- Deep knowledge of the structure, needs and agendas of NHS funding systems, payers and influencers across the UK
- Resilient, able to adapt to change and implement changes rapidly; always seeking continuous innovation and improvement
10
Experience For AVP Proposition Manager Resume
- An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels
- Enjoys communicating our propositions both internally and externally
- How does investment tie into cash flow modelling and ATR?
- Suitability matrix for existing investments for internal and external advisers – cost/VAT/risk/style etc
- High energy and initiative, overcoming obstacles appropriately
- Trial design including KPIs
- Apply the appropriate processes and controls in managing proposition development, delivery or management and ensure that appropriate documentation is produced
- Cares about the culture & wellbeing of their team
- Significant involvement in setting the vision, direction & goals for both your squad and the wider agile team
List of Typical Skills For a Proposition Manager Resume
1
Skills For Senior Proposition Manager Resume
- Proven ability to operate in a complex matrix environment through influence
- Exceptional communication and presentation skills with the ability to persuade
- Experience in customer experience (CX) improvement (desirable)
- Balancing the need to ensure that on-going 'cost to serve' of journeys is viable for each segment with achieving target customer/employer experience metrics
- Ensuring measurement and monitoring capability (data and insight) is built into journeys to allow optimisation and effective on-going management
2
Skills For Digital Proposition Manager Resume
- Proven track record of supporting new business development (direct selling/ pre-sales/ product marketing)
- Measure the effectiveness of campaigns based on creating and measuring agreed KPIs relating to account share of wallet metrics
- Experience of successfully designing and launching to market ground-breaking, disruptive and innovative B2C direct propositions
- Proven excellence in leading successful product launches and developing early strategic launch plans
- Experience in managing complex projects and delivering to deadlines
- Knowledge and experience of working in the therapy area relating to the asset/s indications e.g Immunology, Oncology
3
Skills For Proposition Manager, FX Liquidity Resume
- Develop research and insight into emerging digital trends, understanding what makes great digital customer experiences
- An ability to demonstrate sound understanding of investment products including equities, fixed income and collective investment schemes
- B2C focus with experience in understanding of the customer and developing customer led propositions
- Commercial experience and understanding of trading (desirable)
- Develop good working rapport with key internal stakeholders e.g. Risk, Commercial, Sales, Marketing, Operations and Finance
- Experience of the direct tax and statutory reporting market
4
Skills For Proposition Manager Household Resume
- Deliver a highly engaged customer experience, ensuring content is customer focused and aligned to our value proposition
- Solid working knowledge of pharmaco-economic principles
- Proven excellence in pharma market access and marketing roles
- Strong track record in leading matrix teams
- Experience of working in an Agile delivery team
- Experience of working with financial research and data tools such as Bloomberg or FE Analytics
- A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint
- Experience of digital channels/ propositions and managing a subscription business (desirable)
- Good commercial acumen, ability to deliver against targets and define tactical trading activities as well as innovative propositions
5
Skills For Market Access & Value Proposition Manager Resume
- Proven excellence in market access and marketing roles
- Strong track record of working in a matrix environment
- Knowledge and experience of working in Immunology, ideally Dermatology would be advantageous
- Demonstrate understanding of the key drivers of loyalty and behaviour implication across the membership life cycle
- Incorporate all of the proposition elements defined by the proposition Strategy and Development team for each segment (including target customer experience)
- Have inbuilt feedback loops that allow optimisation and effective on-going management
6
Skills For Market Access Value Proposition Manager Resume
- Strong commercial acumen with an ability to ‘think like a customer’
- Experience of market segmentation and financial analysis
- Experience of client support, product development or consultancy
- Solid knowledge of payer mindset and motivation in respective local context
- Extensive Product Management experience in a technology/software/data/analytics field
- Strong value system and sense of ethics
- Experience in proposition development
- Can build a strong network across multiple teams and embraces open, honest working relationships
- Work in and lead virtual teams with ideally some experience of facilitation of proposition development workshops
7
Skills For Airtime Proposition Manager, Sky Mobile Resume
- Can balance priorities, challenge and manage stakeholder expectations
- Strong network that is actively worked on
- Setting the vision and defining the target outcomes for a journey (including CX, UX and BX), incorporating behavioural aspects, based on data and insight
- Leading or participating in cross functional delivery teams, providing consultancy and holding deliver teams to the vision
- Ensuring that buy-in for the strategy is maintained, helping to create and owning the evolution of internal collateral
- Presenting and postioning solutions to clients, e. g. business consulting
- Analysing information accurately and efficiently and being able to communicate with and motivate others to deliver without having direct control over them
8
Skills For Senior Market Access Value Proposition Manager Resume
- Applying the appropriate processes and controls in managing proposition development and ensuring that appropriate documentation is produced
- Managing the business case pipeline and liaising with the Fund Support Team to facilitate this
- Understanding of relevant governance and compliance rules, including regulatory requirements
- Working understanding of customer research and how to identify target bull’s-eye segments and generate insights based on human needs
- Embedding cultural change to support new way of working/delivery model
9
Skills For VP Proposition Manager Resume
- Creating a frictionless ability to act, taking into account best practice from across industries
- Understanding of the ONESOURCE solutions
- Understanding of the Zurich business and relevant marketplace
- Working at all times lawfully and in accordance with pre defined regulatory, compliance and financial requirements
- Understanding of data privacy laws
- Integrating fact find/risk profile/suitability across Bespoke and Advice
- Explaining the value of advice to Bespoke clients
- Working toward or qualified to Level 4 (RDR)
- Leading the BPS commercial strategy and proposition development across a number of customer segments
10
Skills For AVP Proposition Manager Resume
- Taking trials into scalable delivery
- Providing strategic support as propositions move from pilot to full rollout
- Challenge and Optimise existing customer propositions, bringing fresh thinking
- Manage the day to day activities, including producing content, copy writing, design, and analysis
- Is committed to doing the right thing and has customers at the heart of everything they do
- Responsibility for defining and delivering key market access initiatives and KPIs relating to AbbVie’s in-market brands
List of Typical Responsibilities For a Proposition Manager Resume
1
Responsibilities For Senior Proposition Manager Resume
- Provide in-depth customer and market insights, needs and pain points, to identify new business opportunities and to develop and drive winning propositions for the capital raising space
- Front Line Support - work with our Go To Market colleagues to communicate the strategy with clarity and enable sales teams through marketing and value proposition materials, ensuring the Voice of the Customer is represented in investment decisions
- Demonstrate a track record of developing distinctive insight and applying this to build commercially successful client propositions
- Experience: at least 5 years in pharmaceutical company (Marketing/Commercial/Market Access),
- Good knowledge and understanding of digital, telephony and branch best practices both in Financial Services and other industries
- Demonstrate a broad understanding of tax structures used by IFA’s – Offshore Bonds, SIPPs, ISAs, and Trusts in support of CBAMs investment mandates
- Facilitating enablement across the organisation and operationalise our plans, ensuring the proposition is deliverable end to end
- Assuming the role as the subject market expert at initial customer engagement
- Managing proposition work delegated elsewhere to ensure standards are met in terms of accuracy, messaging and regulatory and operational risks
2
Responsibilities For Digital Proposition Manager Resume
- Collaborate with Sales and Marketing in promoting the existing propositions (e.g. product briefing for brokers and staff)
- Deep understanding of the UK healthcare environment and payer customers
- Assist to identify and quantify distinctive and profitable propositions opportunities with relevant supporting business cases
- Produce regular Proposition Reviews and ad-hoc analysis of existing propositions
- Works with different functions, both within SLW and across ASI, for example, ASI Product and Investment Specialist team, Marketing, Legal, Risk and Compliance
- New propositions are developed following appropriate processes and governance routes
- Participate in working groups of appropriate association on behalf of AbbVie
3
Responsibilities For Proposition Manager, FX Liquidity Resume
- We need someone who is commercially minded and sees the value in building great relationships both internally and with our partners
- Additional: Patient and medical associations, relevant Third Party and other influencers. Global HEOR, Academic associations
- Comfortable with analytics and is insights-driven
- Highlight the cross-functional impacts of anticipated changes in the payer environment to the brand teams in order to further enrich the Brand Team’s anticipation of the future
- To work with key business stakeholders and SME’s to define proposition requirements and associated solutions
- Highlight the cross-functional impacts of anticipated changes in the payer environment to the brand teams in order to further enrich the BT’s anticipation of the future
4
Responsibilities For Proposition Manager Household Resume
- Identify opportunities and collaborate cross-functionally to engage in “win win” partnerships with traditional and non-traditional stakeholders in order to positively influence product access
- Provide training of analysis, tools, evidence, market access actions and programs to brand teams in order to integrate value propositions into brand strategies and tactics
- Facilitates brief & concept development for large strategic projects affecting the customer shopping trip and in-store brand experience
- Develop, maintain and utilise a great network to keep informed and get involved in key projects affecting the customer shopping trip
- Support key customer and business priorities by helping stretch brief and concept development. Be a conduit between the wider business and the design & property teams to ensure projects come through the right process and have the right support
- Coach and support streams of work through to completion; ensuring the project vision is delivered
- Ensure that we have great and simple customer led project briefs that are affordable, scalable and profitable
5
Responsibilities For Market Access & Value Proposition Manager Resume
- Influence and gain support with key stakeholders and teams to mobilise projects and approve briefs
- Ensure that all change is reviewed, successes are shared, improvements are acted upon and that learnings are carried forward to future propositions
- Seen as reliable and credible
- Able to ask the right questions to ensure the relevant data is used to make decisions
- Able to communicate complex issues in a simple way
- Are commercially viable for each segment
- Are designed to deliver fair customer outcomes and that conduct risk is appropriately managed
- That comply with all necessary regulation
- Influencing other parts of the business to agree to the design, delivery and on-going operation of journeys that are designed around customer and employer needs and target experiences
6
Responsibilities For Market Access Value Proposition Manager Resume
- Manage a number of activities at once and deal with the time and resource demands that exist in a high-priority work environment
- Work on different journeys over time
- Demonstrating a thorough understanding of the end customer, distribution and relevant proposition whilst keeping abreast of changes to legislation, taxation and financial services industry
- Demonstrating a thorough understanding of the end customer/employer, distribution and relevant proposition whilst keeping abreast of changes to legislation, taxation and financial services industry
- Ensure a customer-centric approach is adopted with regards to design, development and on-going management of propositions or processes, taking into account the shareholder risk appetite
- Demonstrate an understanding of the customer/employer needs in the context of the channel and how the customer/employer might be managed in a multi-channel environment
- Manages relationships with peers and internal and external colleagues to ensure successful delivery of objectives
- Manage aspects of the propositions under own responsibility to ensure that customer/employer and business benefits are achieved and maximised
7
Responsibilities For Airtime Proposition Manager, Sky Mobile Resume
- Develop and own their Propositions strategy to meet short and long term revenue goals
- Nurture a customer focused, data driven and analytical approaches to developments to ensure ‘Product market fit’
- Develop go to market strategy and launch plans at the product level through coordination with stakeholders and be accountable for aligned execution across product, sales, marketing and other customer facing teams
- Ensure clear communication and collaboration is achieved between the various stakeholders within Accuity
- Represent their product suite at internal and external events
- Proactively managing a number of complex propositions at once and dealing with the demand on time, resourcing in an environment of high priority work. Ability to work in a flexible manner and not be confined by traditional role boundaries
8
Responsibilities For Senior Market Access Value Proposition Manager Resume
- Understanding and contextualising the end-to-end proposition, why customers value it and how they are likely to use and interact with it. Defining and managing high level propositions against agreed goals linking messaging, target markets, pricing and commercials, competitive positioning, promotion and distribution
- Resolving the majority of proposition issues, but escalating more complex issues to the relevant Head of Proposition with a view on the most appropriate course of action
- Ensure Proposition risks are clearly understood and appropriate controls and governance are put in place. Where issues occur, risk events are raised in a timely manner and root cause and remediation approach (including any communication requirements) identified working in close collaboration with the Risk function
- Investment Management Certificate desirable
- Understand advised customer requirements, adviser business models, financial planning processes, the prevailing regulatory environment, competitor strategies and substitutable solution, Standard Life business strategy, Adviser Channel business and commercial goals and ensure propositions are developed, governed and managed against these
- Proposition requirements are clearly understood, documented and supported by a commercial business case
- Working on a number of propositions at once and dealing with the demand on time, resourcing in an environment of high priority work. Ability to work in a flexible manner and not be confined by traditional role boundaries
- Understanding and contextualising the end-to-end proposition, why customers value it and how they are likely to use and interact with it
9
Responsibilities For VP Proposition Manager Resume
- Understanding the impact of key legislative and regulatory changes and industry wide developments that could impact the way customers manage their money going forward
- Resolving proposition issues, but escalating more complex issues to the relevant Senior Proposition Manager or Head of Proposition with a view on the most appropriate course of action
- Community:Lead a team that owns a specific broad client community. Build a team that is part of and actively engages in the community discussion. The team creates internal understanding and awareness of market activities, trends and client requirements. Builds our reputation and adoption in the community
- Growth Opportunities:Identify and prioritise new growth opportunities. Define and articulate the strategic direction of these prioritised new growth opportunities
- Provide Direction to Product Management:Set the requirements, the “what” for the Product Management group, who then decide “how” these requirements are delivered. Articulate and prioritise high level requirements to meet business goals and strategy to product management team: gain customer feedback on concept / incubation activities
- Go to Market Plans:Definition go-to-market plans as part of the business case and in support of execution – thought-leader/subject matter expert during sales process, taking part in/attendance of industry events, representation on key industry forums
10
Responsibilities For AVP Proposition Manager Resume
- M&A/Partnership:Sponsor M&A pipeline development as well as partnership strategy across three of the four partner types - platform, solutions and redistribution - for approval by IC. Engage and support the accountable M&A/corporate development and partnership execution teams and act as coordinating mechanism for integration in build and operate
- Any airline industry experience and/or experience in consumer goods (retail, hotel, digital etc.) would be advantageous
- Experience in working with external agencies and suppliers
- Demonstrate knowledge of how the various propositions fit together for customers and employers and identify opportunities for improvement
- Ensure successful end to end delivery of those propositions and define go to market plan to deliver KPIs
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