Quality Assurance Auditor Resume Sample
Myah Schneider
3863 Armando Orchard,
Houston,
TX
+1 (555) 160 2090
Work Experience
Senior Quality Assurance Auditor
02/2018
-
PRESENT
San Francisco, CA
- Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible, and where differences are respected and valued
- Expense Management - Plans budget appropriately, uses sound judgment; analyzes operation for improving expense efficiency; demonstrates knowledge of financial process & results
- Leadership - Builds commitment to team, company, mission & customer through effective & frequent communications; promotes an environment of trust; fosters a respectful, energetic & positive work culture
- Production process auditing for specific and general area -- PPS's, QAP's, MPS's, and GPS's
- Finished product auditing
- Final inspection paperwork
- Work order reviews
- Generation and distribution of NCMR's
Quality Assurance Auditor
02/2012
-
08/2017
Chicago, IL
- Complex testing equipment operation
- Work order close-outs/sign-offs
- Material testing products/NCMR tracking, maintenance, labeling
- Evaluate the training, recordkeeping and implementation of the Operator Qualification (OQ) requirements as they relate to field workforce. Interact with other Companies including New Jersey LDC’s to maintain and evaluate proper uniformity in QA activities. Interact with the BPU on Inspections
- Evaluate through QA inspections, the distribution department’s training activities to assure that operating methods are implemented and executed across all lines of the operating department
- Provides management with a training summary and sign in sheet of the trainings/meetings
- Provides management with a monthly report cards of examiner/auditor errors and/or progress
- Conducts at least one mock audit per group a week with feedback to auditors. To be performed on claims paid the prior week
- Provides management with weekly mock audit results on approved reporting format: CLAIMS INTERNAL AUDIT
Claims Quality Assurance Auditor
08/2006
-
10/2011
Detroit, MI
- Works with Recovery Department for any identified overpayments
- Analyze data and provide rationale utilized to determine practitioner status and appropriateness for review
- Monitor regional practitioners to assure required audits are performed within established timeframes for review
- Schedule and perform routine facility, practitioner site, and medical record reviews, utilizing established clinical audit tools reflective of national accreditation standards and regulatory agency requirements
- Complete medical record audits for HEDIS data collection or quality of care reviews as required
- Maintain an organized system of archived files for all regional reviews performed
- Maintain designated review database with accurate and current audit related information for assigned region
- Provide timely and accurate internal reports for audit related activities
- Participate in inter-reviewer reliability audits quarterly
Education
Heidelberg University
2002 - 2006
Bachelor's Degree in Chemistry
Professional Skills
- Excellent organizational skills with strong attention to detail/accuracy and set priorities and effectively perform a variety of tasks simultaneously
- Proven customer service skills and demonstrated ability to build relationships
- Strong writing, word processing, and spreadsheet analysis skills
- Attention to detail, good organizational and interpersonal skills, and problem solving skill
- Strong numerical skills and understanding of data analysis
- Excellent leadership, communication (written and oral) and interpersonal skills required
- Has developed specialized skills or is multi-skilled
How to write Quality Assurance Auditor Resume
Quality Assurance Auditor role is responsible for interpersonal, regulations, organizational, microsoft, organization, reporting, applications, word, basic, analysis.
To write great resume for quality assurance auditor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Assurance Auditor Resume
The section contact information is important in your quality assurance auditor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Assurance Auditor Resume
The section work experience is an essential part of your quality assurance auditor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality assurance auditor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality assurance auditor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Assurance Auditor resume experience can include:
- Strongly demonstrated organizational and project management skills with strong attention to detail
- Use independent judgment and solid reasoning skills when rendering decisions and troubleshooting system issues
- Excellent analysis, listening, negotiation and problem solving skills
- Excellent organization and planning skills and attention to detail
- Strong time management skills and the ability to work within a team as well as independently
- Good analytical skills that can recognize unusual operational trends
Education on a Quality Assurance Auditor Resume
Make sure to make education a priority on your quality assurance auditor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality assurance auditor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Assurance Auditor Resume
When listing skills on your quality assurance auditor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality assurance auditor skills:
- Comfortable under pressure and capable of handling effectively a number of conflicting priorities
- Detail oriented team player with effective planning, organization and execution skills
- Good PC Skills including knowledge of Microsoft EXCEL, Word
- Good reporting skills (Excel)
- Experience of analytical reporting & solution orientated presentation skills
- Good public speaking, training and group facilitation skills
List of Typical Experience For a Quality Assurance Auditor Resume
1
Experience For Senior Quality Assurance Auditor Resume
- Demonstrated ability to effectively interface and communicate with multiple constituents
- Strong written, verbal and presentation skills to all levels of an organization
- Multi-task with good organizational skills in order to meet deliverables
- Review and approve new assay validation plans and reports according to GCLP guidelines with reference to CAP/CLIA regulations for molecular assay validation
- Communicate professionally and effectively in writing and in person
- Basic knowledge of applicable regulations and guidance documents, able to apply critical thinking skills to evaluate requirements
- Need exceptional listening and presentation skills
- Demonstrated proficiency and understanding of computer system validation principles and GxP audits and vendor audits
2
Experience For Risk Adjustment Quality Assurance Auditor Resume
- Communicate effectively with internal and external customers to enhance regional audit operations
- Exceptional teamwork skills; and
- Effectively understand and evaluate varied and complex vendor maintenance and fuel storage and delivery systems
- Clearly and effectively communicate with personnel in the different levels of the organization
- Experience hosting regulatory authorities and interacting with sponsor/client representatives
- Knowledge of and experience in using and manipulating relational databases
- Knowledge of manufacturing operations of Solid Dosage and Parenteral Products Manufacturing
- Experience conducting audits of vendors and investigative sites
3
Experience For Claims Quality Assurance Auditor Resume
- Internal and/or external GxP auditing experience required
- Recent experience in a coding auditor role
- Professional coding experience
- Risk Adjustment/ HCC coding experience
- Previous facility based coding experience
- Experience using TrackWise QMS software (desirable)
4
Experience For Clinical Quality Assurance Auditor Resume
- Foster a good working relationship with internal and external clients and within the QA team
- Assist with training of less experienced auditors
- Strong knowledge of GMP manufacturing regulations
- Advance experience with gauging equipment (micrometers, calipers, height gauges, CMM, FARO, surface analyzer, etc.) required
- Experience with risk management, data mining, and metric design
5
Experience For Clinical Quality Assurance Auditor RN Resume
- Experience working in a team environment required
- Internal Audit Process; Understanding and Experience
- Organize and prioritize multiple tasks and deadlines
- Expertise or demonstrated pursuit of expertise in GAGAS is required
- Extensive experience in written and oral communications
- Experience in a QA department in a related industry
- Co-operate in the continuous improvement of company quality, safety and productivity standards
- Handle multiple tasks and deadlines with strong attention to detail
- Research and analysis experience
6
Experience For Senior Claims Quality Assurance Auditor Resume
- Medicare/Medicaid Grievance & Appeals experience
- In-depth knowledge and experience with FDA, EPA, OECD, and other regulatory requirements
- A high level of attention to detail and the ability to operate independently
- Management principles and deviations from good business practices
- SPM with relevant experiences
7
Experience For Parenteral Quality Assurance Auditor Resume
- Medicare Risk Adjustment/HCC Coding experience
- Experience performing business and systems analysis for systems that cross multiple components and impact multiple systems
- 14 CFR Part 121 or 135 Quality Assurance/Quality Control Experience
- Strong proficiency with TrackWise or related Quality System applications
- Demonstrated history of successful development and implementation of robust quality systems and processes
8
Experience For Home-based Clinical Quality Assurance Auditor Resume
- Provider education experience
- Auditing or quality experience in utility, industrial or other related profession
- Auditing, analytical chemistry or related laboratory, or statistical experience is required
- Recent Provider education experience - communicating directly with providers
- Experience performing QA audit in an IT environment for waterfall and Agile projects
- Experience of System Development Life Cycle (SDLC) methodologies (such as Agile or Waterfall models)
- Experience in using Rational RequisitePro or HP Application Lifecycle Management (ALM)
9
Experience For Associate Quality Assurance Auditor Resume
- Two years auditor and / or health insurance, operational or quality monitoring experience required
- Valid driver’s license and automobile for routine travel, with occasional overnight travel required
- Aptitude to work under pressure, delivers on deadlines, and demonstrates flexibility to change direction when required
- 1 -2 years of experience in a Quality Assurance role
- Three years of QA or five years of GxP regulated (GLP, GMP, GCP) industry experience
- Experience with a wide range of computerized systems
- Excellent MS Office suite knowledge
- Finished goods audits
10
Experience For Associate Quality Assurance Auditor, Based Resume
- Biopharma Experience
- Be flexible, multitask and switch priorities as well as work comfortably in a deadline driven environment
- Non-conformance, validation and CAPA Corrective and Preventive Action
- Experience as a nurse (RN) is highly desirable
- Experience in general IT
List of Typical Skills For a Quality Assurance Auditor Resume
1
Skills For Senior Quality Assurance Auditor Resume
- Excellent PC skills, including word processing and spreadsheets; ability to learn other mortgage-related programs
- Excellent written and verbal communication skills to outline and provide guidance on audits, reply to inquiries, present and/or request information
- Good written and communication skills required
- Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence,
- Coding experience in a provider’s office, inpatient setting or a Medicare Advantage health plan setting - can be combined experience
2
Skills For Risk Adjustment Quality Assurance Auditor Resume
- Coding experience working in a provider’s office, inpatient setting or for a Medicare Advantage health plan - can be combined experience
- Coding experience in a provider’s office, inpatient setting or a Medicare Advantage health plan setting - can be combined experience
- Emphasis in growing leadership skills, guiding auditors, and operators to adhere to documented processes
- Experience ICD-9/10 coding, preferably in a Managed Care setting, with strong attention to detail and high accuracy rate
- Demonstrated ability to handle multiple competing priorities across clinical operating unit
- Identifies skills, competencies, and areas of learning/training for providers and clinical staff
- Experience ICD-9/10 coding, with strong attention to detail and high accuracy rate
- Prior in-patient coding experience
- Determine valid encounters including legibility and valid signature requirements
3
Skills For Claims Quality Assurance Auditor Resume
- Experience Required: 1 to 3 years experience within a pharmaceutical or related manufacturing facility
- Experience Required: 1 to 3 years’ experience within a pharmaceutical or related manufacturing facility
- Demonstrated ability to establish and maintain effective working relationships with coworkers, QAU management, and clients
- Competent in influencing without authority through knowledge, skills, and relationships
- Good Hearing, Good Vision
- Work effectively and to respond quickly in a fast paced environment
- Proven ability to work in a collaborative, team-based environment dependent upon effective teamwork to achieve goals and company objectives
- Audit that the site’s system for non-compliance and incident control are being effectively managed
4
Skills For Clinical Quality Assurance Auditor Resume
- Extensive knowledge of Excel and PC skills, including PowerPoint presentations
- Experience ICD-9/10 coding, preferably in a Managed Care setting, with strong attention to detail and high accuracy rate
- Solid experience in performing QA audit in a federal government setting for waterfall and Agile projects
- Recent experience ICD - 9 / 10 coding, preferably in a Managed Care setting, with strong attention to detail and high accuracy rate
- Recent experience ICD-9 / 10 coding, preferably for a Medicare Advantage health plan, with strong attention to detail and high accuracy rate
- Five to Seven years’ experience in a Quality Assurance position and previous auditing experience
- Training / mentoring / coaching experience
- Performing effective coaching & feedback to entire span of agents and team leaders
5
Skills For Clinical Quality Assurance Auditor RN Resume
- Improving Customer Experience through consistent quality monitoring and CSAT / RTF functions
- Working experience in Equipment/Instrument Qualification or Computer System Qualification
- Working knowledge of federal regulations in regards to clinical research and Good Clinical Practice (GCP) is required
- Experience working in a laboratory setting that included a QMS
- Investigator site auditing and/or monitoring experience
- Experience working with CMS Risk Adjustment guidelines (HCC Coding)
6
Skills For Senior Claims Quality Assurance Auditor Resume
- Proficient experience working with multiple EMR and Coding Tool Software
- Experience in a coding auditor role - auditing the work of other coders
- Experience auditing a Quality Management System within a manufacturing/production environment
- Experience with assessing manufacturing quality
- Experience in supporting or conducting audits
- Experience with coaching and providing feedback
7
Skills For Parenteral Quality Assurance Auditor Resume
- Operate critical measurement systems and software (i.e. Faro, etc.) by opening and running programs
- Inspects labeling prior to use for accuracy, completeness and compliance to approved labeling specification. Performs label reconciliation after use
- Participate in the preparation and review of all deliverable Objective Quality Evidence during the end item shipping process
- Good working knowledge of GCP/GCLP guidelines
- Internal auditing experience (ISO, AS9100)
- Proven ability to work creatively and analytically in a problem-solving and process-oriented environment
8
Skills For Home-based Clinical Quality Assurance Auditor Resume
- One year experience with basic gauging equipment (micrometers, calipers, height gauges, etc.) required
- Experience in warehouse distribution or manufacturing environment
- Three years of relevant audit experience or working in a compliance environment
- Auditing experience in a GLP regulated environment
- Experience of food manufacturing – desirable
- Experience provider education - communicating directly with providers
- GCP experience in auditing in a lab-based environment
- Good understanding of the Call Quality Expectation Guidelines
- Demonstrated discretion in interaction with a wide range of internal contacts in handling highly sensitive and confidential information
9
Skills For Associate Quality Assurance Auditor Resume
- Good knowledge of accounting & computer literate
- Provider education experience - communicating directly with providers
- Experience creating compliant Provider queries
- Two (2) years’ experience working within a regulated environment (i.e. ISO or FDA)
- >1 year of experience working in ISO 13485:2003 regulatory environment
- Prepare and schedule audit details and travel plans with a cost effective approach, while maintaining an efficient schedule to meet the needs of the company
- 14 CFR Part 121 or 135 auditing experience
- Well versed in regulatory requirements relative to documentation and coding and experience with Medicare and/or Medicaid Risk Adjustments
- Thorough knowledge of GxP and computer system validation regulations, including 21 CFR Part 11
10
Skills For Associate Quality Assurance Auditor, Based Resume
- Research, proofreading and analysis experience
- Three (3) to five (5) years’ experience working with audits
- ) experience working under EPA or FDA GLPs
- Inspect incoming components, supplies, and finished goods
- Perform in-process and finished goods audits according to the Bill of Materials and established processes and procedures
- Seek out information prior to making judgments and decisions
- Follows current Good Manufacturing Procedures (cGMP) guidelines and FDA regulations as they apply to all levels of work
- Previous inspection experience required
List of Typical Responsibilities For a Quality Assurance Auditor Resume
1
Responsibilities For Senior Quality Assurance Auditor Resume
- Excellent verbal/written communication skills and strong interpersonal skills
- Skilled in both verbal and written communication to effectively communicate and negotiate
- Pulls samples and performs in-process parameter testing, finished good testing and incoming raw materials for compliance
- Experience auditing regulated projects/documents
- Maintain, troubleshoot, and monitor the effectiveness of the POCRL’s Quality Management System (QMS)
- Evaluate efficiency, effectiveness and compliance of operation processes with corporate security policies and related government regulations
- Collaborate with departments to improve security compliance, management risk and bolster effectiveness
- Experience of System Development Life Cycle (SDLC) methodologies (such as Agile or Waterfall models)
2
Responsibilities For Risk Adjustment Quality Assurance Auditor Resume
- Coding experience working in a provider’s office or for a Medicare Advantage health plan
- Current/previous experience in GCP audits in a pharmaceutical or CRO environment
- Computer literate with experience of Microsoft Office; Outlook, Word and Excel – essential
- Previous experience in a similar role – desirable
- Relevant experience in QA, QC,
- Professional experience
- ‘ compliant physician query experience
3
Responsibilities For Claims Quality Assurance Auditor Resume
- Hands-on experience with batch record review and product disposition
- Demonstrated effort and flexibility are also essential requirements
- Experience in Collections and Cash Applications
- Demonstrate initiative, able to identify, resolve, and escalate issues
- AA/AS (or industry standard certification) AND 4 years of relevant experience
- Medicare Risk Adjustment experience with proficient knowledge of CMS - HCC model and guidelines
- Supporting Team Leaders in helping their teams to achieve required quality output using pro-active measures and innovation
4
Responsibilities For Clinical Quality Assurance Auditor Resume
- Developing and maintaining new program to assure compliance with the Prescription Drug Marketing Act (PDMA)
- Assisting in developing and managing the Quality Regulatory Intelligence Program
- Reviewing, and analyzing regulatory inspection data issued by regulatory authorities (e.g. MHRA, EMA, FDA)
- Performing call and written monitoring, NPS/CSAT analysis and calibrations
- Performing trend analysis, and identifying quality improvement opportunities
- Promoting knowledge sharing through the organization's operational business processes and systems
5
Responsibilities For Clinical Quality Assurance Auditor RN Resume
- Establishing and maintaining templates for inter-company Quality Agreements
- Checking parts to print. Inspect parts with different types of measuring tools
- Coding Certification from AAPC or AHIMA professional coding association (CPC, RHIT, CCS; the CPC-A and CCA designation is not acceptable)
- Conducting inspection readiness visits at selected sites (as applicable) to assess inspection risk
- Assisting in the diagnosis and resolution of problems received from within and outside of the quality assurance team
- Recognizing areas for process / procedural improvement; provide input to management
6
Responsibilities For Senior Claims Quality Assurance Auditor Resume
- Coding Certification from AAPC or AHIMA (CPC, RHIT, CCS)
- Coding Certification required (CPC, CCS, CCS-P, or RHIT) CPC-A or CCA designation is not acceptable
- Conduct an analysis of a business need, including scheduling meetings, planning agendas, and conferring with business line leaders
- Assist in writing Defective Material Reports (DMR) and preparing defective parts for shipping
- Process Mapping, developing operational procedures and training documentation
- Proficient use of measuring and production tools and tooling (i.e. leak test, stamping die, etc.)
- Support internal and external audits, including documenting observations and oversee implementation of corresponding CAPAs
7
Responsibilities For Parenteral Quality Assurance Auditor Resume
- Assist in providing and documenting company-wide GLP training sessions
- Queries providers regarding missing, unclear or conflicting health record documentation
- Knowledge of SPC, measuring equipment, blueprint reading GD&T, filing system (electronic & paper)
- Coordinate creation, approval, implementation, and periodic reviews of novel Standard Operating Procedures for the POCRL according to GCLP guidelines
- Provides support and assists Care Delivery with various coding initiatives and coding back-log as needed
- Coder is responsible for meeting daily production goal and quality goal of averaging 95% accuracy rate
- Communicates with management regarding audit finding
- Perform basic statistics and understanding of AQL sampling plans
8
Responsibilities For Home-based Clinical Quality Assurance Auditor Resume
- Specialized or Technical Knowledge Licenses, Certifications needed: Ability to perform basic statistics and understanding of AQL sampling plans
- Exercise judgement to assess quality of complex processes and develop a scoring rubric once sound understanding of process is gained
- Provides support and assists all markets across Care Delivery with various coding/auditing initiatives as needed
- Progressive responsibility demonstrating judgment and decision making ability, preferably with a food manufacturer
- Provide Quality support to Manufacturing personnel on the floor; provide guidance during GMP events and initiation of deviation investigations
- Manage the batch disposition process by ensuring that all required documents are accurately and properly completed, including all batch related deviations
- Oversee manufacturing operations during patient material receipt and drug product pack out
- Work with the quality and manufacturing departments in the planning and execution of product and process audits
9
Responsibilities For Associate Quality Assurance Auditor Resume
- Diligent in following safety rules and wearing personal protective equipment
- Audits all disciplines (examples of disciplines include Screening, Recruiting, Clinical Operations, Data Services, IRB, Archives, Vendor and Facility Audits)
- Develops training plans and other related programs to enhance operations. Conducts training when required
- Assures orders are being audited according to the QA Audit schedule
- Rebuilds pallets using “best methods,” and returns to staging area
- Audit in-life critical phases of ongoing studies for compliance with the GLPs, study protocol and Standard Operating Procedures
10
Responsibilities For Associate Quality Assurance Auditor, Based Resume
- Assists other markets with coding backlog and coding quality assurance projects as needed
- Challenge nonconforming product using proper chain of command and hold tag procedures
- Provide input into improving existing inspection procedures and actively participate in the PCI process
- Proficient with Microsoft Office including: Spread sheets, database and reporting tools
- Attention to detail, ability to multitask and manage time wisely (auditing, update, coaching notes, etc.)
- Coding in Provider Office and/or managed care setting
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