Quality Senior Engineer Resume Sample
Michele Hackett
938 Homenick Islands,
Boston,
MA
+1 (555) 275 5988
Work Experience
Quality Senior Engineer
01/2016
-
PRESENT
Los Angeles, CA
- Sitting Walking Standing
- Aggressively serve as the Customer Advocate into Dell’s business quality value chain, representing customer’s needs and desires
- Create and where appropriate, deliver customer-facing messaging focused on improving customers’ experience with Dell’s ESG product and solutions
- Good understanding of Dell’s value chain
- Identify new vehicles for capturing customer data and insights, integrate with other internal KPI’s to establish best model for predicting loyalty behaviors
- Supports RFQ’s on an as needed basis
- Driving design for quality and reliability (DFQR) tenets, lessons learned, and voice of customer (VOC) requirements into new product designs
RD, Quality Senior Engineer
03/2010
-
12/2015
Phoenix, AZ
- ODM/Supplier engagement to drive quality improvements consistency with all other accountabilities. Supports RFQ’s on an as needed basis
- Developing comprehensive Monthly warranty forecast at both Product and LOB level as required
- Developing Scorecard, Executive Dashboards as per business needs
- Deep-Dive data to develop actionable inputs to Business
- Develop ad-hoc reports on need basis
- Strong problem solving skills using analytical and data-driven approach
- Intermediary or excellent working knowledge of SQl, Terradata, SSIS and SSAS
- Good basic understanding of statistics
- Lead and participate inQET (Quality Extended Teams) and drive effective communications for improved engagement and accountability across the value chain
Quality Senior Engineer, Hips
10/2006
-
01/2010
Dallas, TX
- ODM/Supplier engagement to drive quality improvements consistency with all other accountabilities. Supports RFQs on an as needed basis
- Creates, evaluates and dispositions NCRs (Nonconformance Record Reports)
- Identifies critical personnel, equipment, documentation, and materials needed for the completion of new products
- Evaluating process methods and equipment to meet performance and quality requirements
- Establishing quality plans for equipment and processes for general and specific product performance needs
- Monitoring performance of processes to a standards
- Applying ISO and QSR requirements to processes and procedures for Zimmer and outside suppliers; Working with suppliers on new product introduction to insure that quality and performance requirements are fulfilled
- Assisting Manufacturing, Sourcing and Development in the interpretation and application of regulations
- Developing and maintaining department and project budgets
Education
University of North Carolina at Asheville
2001 - 2005
Engineer's Degree in Engineering
Professional Skills
- Min. of 5 years’ experience in a Quality Engineering role, or an equivalent combination of education and experience
- Experience in a Quality Engineering role, or an equivalent combination of education and experience
- 4 – 8 years of experience in developing, maintaining and/or managing complex systems/programs with holistic scope
- Experienced in statistical data analysis and working with field quality data
- Full working knowledge of system, mechanical, and software design experience
- Hands on experience in precision gauging and layout methods such as CMM, optical and electronic non-contact gauges, desirable
- Education: BS/MS Engineering, Computer Science, Information Technology or 10 years of industry experience
How to write Quality Senior Engineer Resume
Quality Senior Engineer role is responsible for leadership, software, design, manufacturing, reporting, procurement, training, messaging, negotiation, reliability.
To write great resume for quality senior engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Senior Engineer Resume
The section contact information is important in your quality senior engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Senior Engineer Resume
The section work experience is an essential part of your quality senior engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality senior engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality senior engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Senior Engineer resume experience can include:
- Provide engineering support for gage design and test methods validations
- Solid background in metrology operations, measurement standards and practices and calibration processes
- Solving problems that affect the project objectives and recognizes impact, benefits and risks advises on solutions
- Familiar with Geometric Dimensioning and Tolerancing (GD&T) and capable of applying GD&T callouts to drawings per ASME Y 14.5
- Thorough knowledge base of existing Zimmer products and a basic understanding of competitive products
- Microsoft Office Suite, expert knowledge of blueprint reading and geometric dimensioning and tolerancing, understanding of QSR/ISO regulations, design assurance, design reviews and test scripts, FMEA, and product testing methods, and are able to use optical comparators and CMMs
Education on a Quality Senior Engineer Resume
Make sure to make education a priority on your quality senior engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality senior engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Senior Engineer Resume
When listing skills on your quality senior engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality senior engineer skills:
- Advanced Communication/presentation skills, starting proactive communication with leadership or global teams, starting to recommend options and solutions
- A solid working level knowledge of Excel, Word and PowerPoint
- A background in the development and or deployment of complex solutions with 10+ years of experience
- Understanding of QSR/ISO regulations, design assurance, FMEA, and product testing methods
- Understanding of hardware and software engineering processes and methodologies
- Understanding global components such as understanding of cultural differences, time zones, etc
List of Typical Skills For a Quality Senior Engineer Resume
1
Skills For RD, Quality Senior Engineer Resume
- Experienced in root cause and failure analysis
- Factory quality/process experience
- Experience in the same / a similar job
- Advanced understanding of technology discipline, such as hardware, software, solutions and ability to influence other team members through technical expertise
- Advanced understanding quality tools, data, and processes and can use those tools to influence design decisions and improvements within organization
2
Skills For Quality Senior Engineer, Knees Resume
- Health insurance including dentist services or private pension
- Licensed Engineer (EIT) and member of the College of Engineering
- Up to 50% for employees working with Suppliers
- Knowledge of quality engineering theory and practices
- Manages site projects in support of site Quality objectives
- Identifies and facilitates implementation of corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of supplier and contract manufacturer relationship
- Establishes quality management system procedures and systems to anticipate quality failure modes and prevent quality incidents
3
Skills For Quality Senior Engineer, Hips Resume
- Documents, trains and implements improvements with operations
- Analyzes ongoing quality performance of product and process data, summarizes performance for periodic process capability review by leadership and reviews customer complaint data to provide early identification of customer satisfaction patterns
- Monitor, communicate and improve key supply chain KPI’s, including SCARs timeliness and Incoming Lot Acceptance Rates
- Deliver, meet deadlines and make sound decisions
- Able to communicate both orally and in written format to multiple levels of the company
4
Skills For BE Quality Senior Engineer / Engineer Resume
- O Ability to work within a team environment and build relationships outside of the department as well as outside the company (suppliers, regulatory agencies, etc.)
- Expertise with hardware or software design and code reviews
- Strong communication skills both verbally and written; ability to communicate at the Executive level; strong leadership skills and ability to work across multiple functions
- Expert analytical skills; experience transforming raw data into information and actions
- Provides input within team decisions that are impactful to customer needs, and sometimes influences project decisions with customer viewpoint
5
Skills For Quality Senior Engineer Resume
- BPI Green/Black Belt Certification or Six-Sigma Black Belt Certification
- Pilot Supply Qualification Module (SQM)and the Supplier performance (SPM) at the level of the plant (Outside Group and Inside Group suppliers) with coordination role (hierarchical or functional) of quality supply engineers and sometimes quality control teams
- Pilot the qualification of the part through the Part Product Evaluation Plan (PPEP) within the Product Evolution Process and participate actively to the PPEP with Product Management Process (PMP)
- Pilot the containment, corrective and preventives actions to solve the technical Supplies quality issues using the 8D methodology
- Manage the incoming inspection policyand optimize it
6
Skills For RD, Quality Senior Engineer Resume
- Monitor supplier quality Performance at the Plan level
- Escalate to Supplier Quality & Development team (SQLD) when needed
- Leading teams with the Voice Of Customer (VOC), IPS (International Product Support), CQM (Customer Quality Management), Global Quality Engineering, Development Engineering, Manufacturing and ODM’s to ensure that Dell delivers high quality products to customers
- Coordinate capturing field issues from India Customers, driving failure analysis with IPS and close loop corrective actions with the ODM’s and related extended teams
- B.S. in Biology, Micro-Biology, or Chemistry or equivalent experience and knowledge
7
Skills For Quality Senior Engineer, Knees Resume
- Electrical/electromechanical background and laboratory experience is an advantage
- Dynamic work environment in a great team
- 25 vacation days per year
- Meal and gift tickets
- Knowledge of statistical processes and reliability
- Fluency in English, fluency in Romanian is a nice to have
8
Skills For Quality Senior Engineer, Hips Resume
- Contact vendors and negotiate Zimmer Biomet quality requirements and solutions to quality problems throughout the entire procurement cycle including such activities as
- Knowledge of medical device development and risk management standards (eg: IEC62304, IEC60601, ISO14971), process control, design controls, sub-system design verification and process capability, quality tools/methods
- Perform Issue Evaluation and determine risk to previously produced product when gauge fails recalibration. Support CAPA investigations and activities as appropriate
- Provide training, as required, for manufacturing personal and supervisors and provide technical support in metrology and calibration situations
- Maintain inspection processes and calibration methods compliant to the latest applicable standards
- Support changes to operating procedures, work instructions, process specifications, and any other information required to establish and maintain control of inspection and calibration methods
9
Skills For BE Quality Senior Engineer / Engineer Resume
- Support the Incoming Inspection and Supplier Quality salary and hourly personnel to the successful conclusion of the following
- Basic knowledge of GMP and ISO Standard regulations
- Formulates procedures, specifications, and standards for Zimmer products and processes
- Ensures that suppliers have necessary information and facilities to deliver quality products to Zimmer
- Lead in Core Team (Program Team) as a quality representative identify and implement action resolve Customer Experience issues, reduce dispatch rates and better customer experience
- Drive cross functional WW initiatives to drive overall warranty cost reduction and customer improvement using 5C & 7QC Tool principles
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