Release Analyst Resume Sample
Kamron McCullough
78223 Rempel Inlet,
Chicago,
IL
+1 (555) 557 0111
Work Experience
Senior Change & Release Analyst
04/2016
-
PRESENT
Phoenix, AZ
- Assist the Technical Change, Test and Release Managers with the of preparation of RRB agendas
- Review weekly Pre-CAB RFCs in order to identify potential change conflicts
- Excellent verbal and written communication skills to technical and non-technical audiences of
- Proficiency to operate independently or as a part of a team
- Basic Profile knowledge
- CSF, Bank Wizard, Interact, SiteCore, Experian - Transact, OFAC, Cortex, Apps installs,
- Actively participate and responsible for Investments and Group Functions Release Engineering activities
Release Analyst
06/2012
-
10/2015
Phoenix, AZ
- Lead eBusiness through release production implementation plans for assigned releases. Hold teams accountable for adhering to release model and governance
- Comply with Enterprise Change and Release Management (ECRM) standards and related procedures across development, system & user testing and production implementation
- Coordinate, create, approve and monitor required change tickets (Remedy)
- Partner with stakeholders in adapting the Scaled Agile Framework SCRUM / Release Train Concepts
- Drive continuous improvement in the change & release management arena as we move the practice into the Agile Methodology. Look for improvements opportunities within our standard activities, make suggestions, vet with appropriate stakeholders and implement
- Engage with technology partners across the enterprise to coordinate the eBusiness Client upgrade schedules and manage the testing cycles of the upgrades through the test and production environments
- Coordinate, create, approve and monitor required change tickets (ServiceNOW)
Junior Change & Release Analyst
07/2007
-
05/2012
Dallas, TX
- Provide user administration and code deployment support for Subversion(SVN)/GIT applications
- Manage and execute service requests appropriately to fulfill service requests within a defined scope and reasonable time frame
- Perform deployment troubleshooting tasks
- Escalate service or documentation issues to Release Specialist or Tech Lead
- Implement and follow best practices of release management process and procedures for product support and troubleshooting
- Identify areas of improvement and collaborate with interested parties to drive change with a focus on efficiency and risk management
- Maintaining knowledge bank
- Work with IT agile teams to develop a schedule of changes for assigned releases and partner through all iterations of the development lifecycle to remove barriers to software delivery and ensure smooth implementations of releases
- Manage scheduled releases end to end - from kick off to the post release retrospective. Operate as a point of contact for our Line of Business (LOB) partners and other stakeholders across the IT enterprise
Education
Southwest Minnesota State University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent documentation skills and experience of authoring Change Management documentation is also vital
- Demonstrate interpersonal skills in areas such as teamwork
- Strong process-oriented and analytical skills
- Strong analytical skills to support independent and effective decisions
- Possess excellent communication and documentation skills (both oral and written)
- Have strong customer service and interpersonal skills
- Exposure to planning and organizational skills
How to write Release Analyst Resume
Release Analyst role is responsible for design, analytical, security, finance, training, database, procurement, telecommunications, java, analysis.
To write great resume for release analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Release Analyst Resume
The section contact information is important in your release analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Release Analyst Resume
The section work experience is an essential part of your release analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous release analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular release analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Release Analyst resume experience can include:
- Good programming skills (shell scripting, python)
- Excellent documentation, organization, time management, and problem solving skills
- Self-motivated, exceptional organizational skills, multitasking capabilities, and ability to focus on complex details
- Project Management Experience, Release Management Experience and/or Release Engineering/Configuration Management Required
- Project Management Experience, Release Management Experience and/or Release Engineering/Configuration Management Required
- Exposure to problem solving, organization, and documentation skills
Education on a Release Analyst Resume
Make sure to make education a priority on your release analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your release analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Release Analyst Resume
When listing skills on your release analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical release analyst skills:
- Effective interpersonal skills and ability to maintain positive working relationship with others
- Solid technical ability and problem solving skills
- Excellent analytical and problem-solving skills with attention to detail
- Highly developed communication and diplomacy skills with a strong ability to persuade and influence client and stakeholder relationships
- Strong communications and presentation skills – written and verbal
- Experience of collating, analysing and interrogating raw data, summarizing and producing effective and insightful MI reporting
List of Typical Experience For a Release Analyst Resume
1
Experience For Configuration Release Analyst Resume
- Work effectively under pressure and manage multiple requests from multiple sources
- Manages timelines; deals effectively with the challenges of a fast pace, high pressure environment and deadlines
- Experience working in an operations, manufacturing, or order processing environment, preferably within New Product Introduction activities
- Strong learning, analytical and problem solving abilities
- Billing systems/environments experience
- Good understanding of core business processes and service delivery capabilities
2
Experience For Product Release Analyst Resume
- Demonstrable understanding of business analysis and process design skill
- Demonstrate taking initiative and work under minimal supervision
- Experience in ITIL Service Management
- Knowledge and experience in relevant agile tools such as Jira
- Experience with NodeJS, Nuget
- Experience in web technologies such as Java/HTML/JavaScript/EJB/JDBC/JMS etc
- Excellent functional knowledge of various OS such as Windows, Linux/Unix, and AIX
- Co-ordinate with IT and business teams to prioritize enhancements and defects into releases
3
Experience For Software Release Analyst Resume
- Develop programs, time estimates and project schedules based on prioritization and business requirements
- Previous PMO / Release coordinator experience
- Experience with Microsoft SQL Server configuration and queries
- Previous release analyst experience
- Experience with Agile methods/frameworks: Scrum, Kanban
- Able to anticipate technical and project barriers and adjust approach based on research and experience
- Experience of project financial Management
- Completing daily, weekly, and monthly reporting, measuring the service being provided to the European Business
- Producing Release reporting statistics to support the TfL account management
4
Experience For SAP Change & Release Analyst Resume
- Working with Scheduled Change movements for Core Banking Solutions
- Setting up and chairing daily calls to ensure full governance has been adhered to
- Tracking and reporting of both SAP and Non-SAP Changes
- Creating and executing functional and regression test plans
- Analyzing problems and presenting workable solutions
- Understanding of IT-specific project practices including SDLC. And or AGILE
- Developing and improving RM standards, practices and procedures
- Working for Deployments & Application Installations in Windows/Linux/Unix based platforms
- Working knowledge of Supply Chain analytical concepts
5
Experience For Technical Release Analyst Resume
- Understanding of Windows environments
- Working knowledge of object-oriented concepts (VB.NET, C#, C++)
- Tracking projects though SDLC
- Understanding of how managed projects align with strategic vision
- Working knowledge of BDocs
- Fielding all requests for code deployment to environments for Project teams and Client Services
- Collaborating with multiple teams such as Project management and development members
- Knowledge of SVN, Bamboo, JIRA ,Cloud for managing, labeling, branching and merging source code
6
Experience For Financial Release Analyst Resume
- MI/Reporting/Planning using MS Applications
- Capable of gathering requirements for and generating reports in existing tool sets – JIRA, ServiceNow, and Plutora
- Execute new regions setup, reseeding of test regions and decommissioning of obsolete regions
- Update SAP through entry of new/revised product drawing levels and input of SOPs for BOMs to support the Procedures/drawing cross-reference
- Support scanning and uploading data into electronic batch records (EBR) and Discrepancy Management System (DSMS)
- Does not get overwhelmed when responsible for keeping many tasks running in different areas with different teams
7
Experience For Senior Change & Release Analyst Resume
- Commitment to keeping abreast of technology and sharing that knowledge
- Adept at analysing and resolving problems
- Actively contribute to improve processes by analysing problems and recommending changes to prevent re-occurrence
- Support all Client Production installs by attending deployment calls and reviewing all work completed
- Ensures all capabilities required to package changes for delivery to users are in place while maintaining the integrity and availability of the existing system
- Actively participate and responsible for Investments Release Engineering activities
8
Experience For POS Release Analyst Resume
- Support the creation of Release run-books and implementation plans, liaising with technical teams
- Review Data Masking for all platforms
- Assists in the implementation of a comprehensive release approach, including people, process and tools
- Assist developers with application troubleshooting
- Coordinate and communicate release content and effort based on the service request backlog, pending service requests,
- Managed / Team member of Infrastructure (Apps and Networks) in Banking sector BG is an added advantage
9
Experience For Junior Change & Release Analyst Resume
- Creates required release documentation that supports the release through its lifecycle, including a back out strategy
- Knowledge of B. Braun manufacturing processes and documentation is highly desirable
- Help lead a team who is performing SaaS deployments
- Find the right person to assign based on the task, and follows up to make sure the task is getting done
- Able to communicate clearly both in writing and verbally
- Diplomatic about dealing with sometimes difficult team members to encourage them to perform so that deadlines are met
- Familiarity with Costco’s core business environment related to Merchandising, Warehouse Operations, and company philosophies
10
Experience For Software Configuration / Release Analyst Resume
- Respond to basic trouble shooting questions after they are familiar with the Release Management Developers Hand Book
- Update existing documentation as needed
- Understand and working knowledge of the release management procedures
- Implement and follow best practices for product support and troubleshooting
- Accurately enter in all required information for all release engineering requests
List of Typical Skills For a Release Analyst Resume
1
Skills For Configuration Release Analyst Resume
- Good English written and oral skills
- Experience on finished good product review or experience on product disposition
- Analytical skills, creativity and innovative solutioning, ability to approach situation from different perspectives and suggest practical ways to resolve
- Proven experience of dealing in a large IT Development environment with exposure to infrastructure technologies and concepts
- Advanced interpersonal, written and oral communication skills
- Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers,
- Impeccable project management skills
- Previous Release Management experience with a proven track record
- Possess sound Leadership skills
2
Skills For Product Release Analyst Resume
- Have the ability to understand and acquire new technical skills
- Ensure the department leverages internal tools and applications effectively
- Effectively facilitate and provide data and status in meetings/presentations
- Demonstrate experience in Quality systems
- Technical written skills
3
Skills For Software Release Analyst Resume
- Validating and ensuring correct process has been followed through periodic audit activities
- Scripting experience (Powershell, Python, Bash, etc.)
- Experience compiling source code and branching/merging/deployment
- Skilled at gathering, analyzing and comparing data sets across multiple tools
- Exposure to or experience in leading, mentoring or coaching others
4
Skills For SAP Change & Release Analyst Resume
- Adapt to shifting priorities, demands, and tight timelines through analytical and problem solving capabilities
- Good understanding of cross-functional working
- Experience writing and driving recommendations for tools integration requirements
- Strong understanding of Development cycles: SDLC, Agile, Continuous delivery
- Demonstrated vision in problem solving
- Experience of project delivery in all aspects of the Transition Lifecycle Management including methodology, tools and templates
- Demonstrable experience of working in a Development environment
5
Skills For Technical Release Analyst Resume
- Demonstrable experience of creating a Release Management Process in a highly complex and mixed technology environment
- Hands on experience of releasing code into a live environment
- Have experience with test planning and execution
- Have a solid understanding of Change Management methodology
- Some technical experience (coding or sys admin)
- Technical experience in a software development environment with exposure to multiple platforms, databases and scripting languages
- Experience with one or more scripting language e.g. Bourne, Korn, or Perl and/or Windows
- Experience working in software configuration management, build management and release management
- Experience configuring IIS/WCF services
6
Skills For Financial Release Analyst Resume
- Experience working hands-on with all aspects of the SDLC
- Experience working with multiple cross-functional teams in a highly collaborative environment
- Experience in Release Management and Dashboard reporting
- Able to understand and take specific direction to complete tasks; uses good judgment in selecting appropriate work procedures or approaches, with guidance
- Deal with multiple tasks and changing priorities in a very fast paced business driven technology environment
- Experience working with REST and SOAP APIs, JSON data and XML data
- Previous experience in coordinating cross functional activities
7
Skills For Senior Change & Release Analyst Resume
- Experience working in healthcare-related systems as a business analyst or programmer
- Good knowlegde of ticketing tools ; JIRA
- Multi-task, prioritizes tasks, and quickly adjusts in a rapidly changing environment
- Strong working knowledge of project management practices
- Good understanding of PM methodologies
- Proven track record for successful delivery of release projects and working cross-technical and functional
- Experience in release management planning tools
8
Skills For POS Release Analyst Resume
- Grasp and demonstrate
- Experience with release management (i.e. defects, quality, risks/issues of deployment)
- Possess detailed knowledge of and have experience with JCL
- Experience in a Service Management role (Release, Incident, Problem, Change, Asset Management), worked on a service desk or as a functional or business analyst
- Newly graduate in technical field to 1 year work experience
- Change Control Experience. Required
- Provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information
9
Skills For Junior Change & Release Analyst Resume
- Experience in Quality, Science, Biologics or related field
- Demonstrated knowledge of cGMPs. Familiar with AATB, ISO, FDA and USP regulations/guidelines
- Typically has 3 or more years of experience
- Experience in technology and or application development
- Good functional knowledge of debugging/troubleshooting tools in a java environment
- Three years of experience in technical writing or administration of multi-departmental documentation and computerized reference systems
- Experience with development, query, scripting and markup languages (e. g. PowerShell, C#, Ruby, Python,PHP, SQL, XML, etc)
- Functional experience with webserver/application servers/Messaging such as
- Hands on experience in latest Application performance monitoring Tools
10
Skills For Software Configuration / Release Analyst Resume
- Hands on experience in Service Now Ticketing tool
- Agree interlock processes and accountabilities and ensure that funds are available prior to delivery of service
- Strong process knowledge of Software Development Life Cycle
- Strong general information technology background
- Strong ability to work independently and as member of a project team
List of Typical Responsibilities For a Release Analyst Resume
1
Responsibilities For Configuration Release Analyst Resume
- Interpersonal skills to work with various departments and different management levels
- Works effectively with all deployment team members to make sure all requests are completed in a timely manner
- IT Business, Systems and Design Analyst experience
- Demonstrated understanding in SDLC, Agile, Scrum and DevOps methodology
- Project coordination experience in deadline management, quality control and stakeholder management
- Experience in management tools and platforms: Plutora, Jira, Bit bucket, Bamboo, Confluence
- Responsible for defining reporting requirements and generating reports for IT and business stakeholder communications
2
Responsibilities For Product Release Analyst Resume
- Occasional – stooping, kneeling, or crouching
- Maintain pricing and product naming conventions to ensure customers are invoiced for correct license and price of a product or service
- Support internal PMO operating processes and activities ensuring undisruptive and timely customer service, operation in control and governance
- Steadfastly pursue the ‘Right First Time’ policy for Releasing
- Responsible for the DEMO, WWHD and ASP development testing activities
3
Responsibilities For Software Release Analyst Resume
- Maintain all deployment process documentation as well as deployment tracking documentation
- Act as knowledge expert on operational steps for introducing new products to the market
- Provide mentoring and peer review to junior team members
- Knowledge of LAN/WAN and Wifi networking - Essential
- Nonstandard working hours, 13:00 – 22:30
- Execute transactions driving tangible results
- Ensure business ownership and sign off for any funding required
4
Responsibilities For SAP Change & Release Analyst Resume
- Rigorous, Dynamic, detail oriented, fast learning capacity and able to work in a high pressure environment
- Script using VBA
- Coordination of Polybrite’s supplier response to any customer release and shipment issues; push out and/or pull-in releases
- Update job specific department KOI’s
- Ensure the availability of Oracle’s on premise software products and services in our e-business Suite applications (GSI) according to Oracle standard processes and business practice
5
Responsibilities For Technical Release Analyst Resume
- Previous experience with Oracle Applications or similar ERP software
- Experience with Microsoft Visual Studio 2013/2015
- Experience with Microsoft SQL Server and/or Oracle database management systems
- Experience with Microsoft Windows Server Platform (Windows 2008/Windows 2012)
- Experience with continuous integration, continuous delivery, version control (Jenkins, MSBuild,, Subversion, Git)
- Establishes and communicates release expectations, release activity progress and provides reports across all involved teams
- Identifies critical success factors and Key Performance Indicators (KPIs) to measure and report on release quality
6
Responsibilities For Financial Release Analyst Resume
- Creates required release documentation that supports the release through its lifecycle
- Manages and controls risks for the duration of the release cycle to ensure a well-organized and successful Deployment
- Tracks to ensure artifacts required for production deployment are in place
- Develop and report on account/sku level forecasts for new release product life cycle for all assigned accounts and territories
- Collaborate with Labels, Territories, Production and Commercial Affairs to assist with gathering new release information in order to improve forecast accuracy and product availability
7
Responsibilities For Senior Change & Release Analyst Resume
- Contribute during consensus review meetings
- Manage scope and requests of each Enterprise Release
- Production migrations for Demo bank, Signature Bank, Goldman Sachs Bank, and Charles Schwab Bank, Webster, SunTrust, Bank of America
- Retrofit PCP Production changes into other PCP environments
- Migrate all changes (code, data, JCL) from Development and Production Support into PCP Production
- Monitor emails to the ACC & QA teams and respond as needed to have items addressed in a timely fashion
- Provides input on improvement opportunities to mature the release management process
- Executes Release Day Plans (tasks, timeframes, dependencies, owners) and follows the plan on Release deployment days
- Identifies issues and facilitate resolution
8
Responsibilities For POS Release Analyst Resume
- Supports coordinate deployment day across LOB and the enterprise IT team
- Weekly Release Status upgrades for assigned releases
- Research, analyze, track and resolve moderately complex production problems
- Build, support, and maintain moderately complex processes, programs, and data
- Participate or lead small to medium scoped projects
- Create moderately complex ad-hoc reports for internal usage and external usage
- Creates branches and performs merges in source control tool (TFS)
9
Responsibilities For Junior Change & Release Analyst Resume
- Work with code; understand code comparison and know how to perform configuration file transformation in different
- Work with developers to resolve build/deployment errors
- Knowledgeable in IIS and server application configuration
- Basic knowledge in SQL queries
- High level knowledge in Data Analysis and Dashboard creation
10
Responsibilities For Software Configuration / Release Analyst Resume
- Knowledge in Python, Kibana plugins, Api calls and dashboards
- Manages release requests by acting as the focal point for driving project priorities within the team and coordination of work efforts as they correspond to project and IT needs
- Release liaison between Development, QA, Project Management, Infrastructure, and other IT teams to support project portfolio roadmap and ensure the Release team can proactively prepare for future needs
- Develops and maintains critical success factors and Key Performance Indicators to measure and support team metric definitions and report release quality
- Development and stewardship of the Release Management process, along with establishing specific policies to govern the process. Champion, adhere, and contribute improvements to the release process that support quality releases and minimize risk to the production environment
- Establishes and communicates release expectations, release activity progress and provide reports across all involved teams
- Manages and controls issues and risks for the duration of the release cycle to ensure a well-organized and successful deployment
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