Relocation Manager Resume Sample
Celestine Schultz
72881 Zulauf Freeway,
Los Angeles,
CA
+1 (555) 941 2032
Work Experience
Relocation Manager
06/2015
-
PRESENT
San Francisco, CA
- Successfully plans and manages all RPM furniture and work order related requests (repairs, modifications, reconfigurations, space densifications, space enhancements, additions/deletions to existing furniture configurations, ergonomic requests, artwork, signage, and furniture assets management) for the client’s PA regional sites on time, cost effectively, and within budgets
- Manage furniture inventory systems to monitor, track and report on current inventories to ensure effective and efficient use and re-deployment of furniture stock
- Ensures all work is done in accordance with JLL/client safety processes and procedures
- Participate in vendor audits (cost savings analysis, safety evaluations, furniture component performance evaluations, and compliance with client furniture standards)
- Develop and implement RPM project plans and budgets through collaboration with the facility manager, project manager, construction manager, client site leads and the client’s real estate organization as required
- Prepare vendor RFPs as required and procure, schedule and manage outside vendors
- Support client diversity spend initiative
Relocation Project Manager
01/2011
-
03/2015
Houston, TX
- Participate in planning meetings hosted by the client, occupancy planning or other key stakeholders
- Manage supporting suppliers (technology, telecommunications, furniture, etc.) and coordinate with various service providers (IT, telecommunications, furniture installation vendors and Merck labor, as required) to determine the appropriate date(s) for implementation and communicate/manage the scheduling of work
- Ensure all project initiation, execution and closeout documentation are complete
- If necessary, determine the pricing for any non-baseline work requested
- Support the enhancement of team revenues through the maintenance and expansion of existing client relationships and by developing new relationships
- Contribute to the development of new product and service delivery ideas for the business unit
- Incorporate “best practices” into RPM projects and assignments
- Ensure compliance with all key performance indicators (KPIs)
- Report on KPIs and RPM metrics as required
Commercial Relocation Manager
07/2005
-
10/2010
Chicago, IL
- Ensure RPM work is managed ethically and in alignment with all client and JLL policies and procedures
- Ensure all RPM activities are performed in a manner consistent with documented processes
- Ensure client satisfaction with every assignment/project
- Maintain positive relationships with key clients
- Respond to unexpected client requests and manage changing priorities
- Maintain excellent customer satisfaction ratings
- Previous experience effectively supervising of required service providers
Education
Whitworth University
2000 - 2005
Bachelor's Degree in Engineering
Professional Skills
- Strong influencing and mentoring skills
- Exhibit strong verbal communication skills at all levels of the client organization and across the extended project team
- Strong interpersonal skills with an ability to interact with executive level
- Highly organized with strong leadership and analytical skills
- Previous experience effectively supervising, training, mentoring and evaluating several Relocation
- Previous experience effectively supervising, training, mentoring and evaluating several relocations
- Previous experience effectively supervising, training, mentoring and evaluating several Relocation Managers at various levels within the organization/team
How to write Relocation Manager Resume
Relocation Manager role is responsible for integration, travel, training, gis, database, mac, compensation, immigration, architecture, reporting.
To write great resume for relocation manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Relocation Manager Resume
The section contact information is important in your relocation manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Relocation Manager Resume
The section work experience is an essential part of your relocation manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous relocation manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular relocation manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Relocation Manager resume experience can include:
- Previous experience managing an assigned portfolio of clients
- Strong working knowledge of Project Management software (MS Project, NIKU)
- Establish and maintain an appropriate project governance structure and effective communication processes
- Extensive knowledge of and experience in the real estate/relocation industry
- Understanding of the operation, delivery and performance expectation of a full service relocation function
- Provides high touch service, responding the employee’s calls and queries, answering and assisting with any relocation related questions
Education on a Relocation Manager Resume
Make sure to make education a priority on your relocation manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your relocation manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Relocation Manager Resume
When listing skills on your relocation manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical relocation manager skills:
- Previous experience effectively supervising required service providers
- Effective integration management skills i.e. the ability to manage diverse components of multiple projects
- Accounting, IT and/or real estate industry knowledge and accounting/real estate software applications experience ideal
- Experience leading and managing numerous facets of multiple projects simultaneously
- Proven success in building positive, collaborative relationships with stakeholders
- Background and experience in Project Management, Construction Management or Strategic Planning required
List of Typical Experience For a Relocation Manager Resume
1
Experience For Relocation Project Manager Resume
- Signing the agreements and contracts with outside organizations and providers for a range of services (migration support, hotels, travel agencies etc.)
- Procure and manage move labor, including vendor/contractor bidding process, evaluate proposals and recommend selection of vendor/contractor
- Set up project files, folders and templates at start of project, using Best Practices; maintain the folder through out the project
- Develop and maintain project specific reporting to client
- Reports to immediate supervisor major problems and findings and results achieved with
- PMP certification or ability to pursue
- Prepare and track overall project budgets and schedules
2
Experience For Global Mobility Senior Program Relocation Manager Resume
- Create and deliver a comprehensive, efficient and cost effective immigration strategy across Luxoft office, support by documented processes and informative reporting
- Ensure compliance with local immigration regulations
- Reduce dependency on external legal advice if possible
- Design, document, implement and manage end-to-end processes that fulfil Company’s relocation obligations including guidance manuals, relocation policy and procedures, sample forms and letters
- Collecting and storing all compliance evidence required by the local authorities and covered by the BTD area of responsibility, so that it is orderly and available for impromptu audits by the Luxoft Senior management or the local officials
3
Experience For Commercial Relocation Manager Resume
- Prepare for any internal or external audit and ensure on-going compliance of the unit
- Analyse new immigration requirements and recommend timescale and costing solutions
- Advise Management and Consultants on types of Work permit/ Residence permit/Visa required and highlight advantages, limitations and requirements, potential changes and risks linked to projects
- Allocate casework to Relocation Specialist(s) (if any) as necessary
- Significant previous experience as an International Mobility specialist or Expert knowledge of international mobility processes including, but not limited to, experience with immigration/visa requirement and providing relocation advice
- Establish relocation project goals and objectives, making changes where necessary to ensure desired project results
- Results-oriented with a positive outlook, highly organized forward planner, flexible and able multitask to meet the needs of a dynamic environment
- Influence without the need for direct authority
4
Experience For Manager, Mobility / Executive Relocation Resume
- Flexible, adaptable and able to cope with change
- Plan and manage successfully relocations up to 1,000 people
- Manage the majority of a project by self and/or supervise additional staff
- Ensure client satisfaction throughout the relocation management process
- Ensure all relocation management activities are performed in a manner consistent with documented processes and in accordance with the client’s and JLL's policies and procedures
- Develop and implement relocation project plan, schedule and budget through collaboration with the facility, project and construction managers and adhere to it
5
Experience For Deloitte Senior Project Manager IT Infrastructure Building Relocation Information Technology Services Resume
- Incorporate “best practices” into relocation projects
- Large Project, Single or Multiple Function
- Maintain records in a manner that protects client and JLL confidentiality
- Keep track of project hours and forecast utilization relative to assignment
- Complete JLL internal and client project close-out
- Interacts and collaborates regularly with Weichert Workforce Mobility teams who are managing the group moves for their corporate clients to insure that all client expectations are met
- On an on-going basis, monitors volume distribution and performance levels of each Referral Coordinator to ensure service standards are met. For those who are not meeting requirements, provides support to include additional training and/or coaching or performance improvement plans. Annually reviews each Coordinator in accordance with company policy
6
Experience For Global Mobility Manager, Relocation Resume
- Promotes business development activities supporting Weichert, Realtors, Weichert Workforce Mobility and One Company initiatives by attending local and regional relocation forums
- Develops sales strategy to sell a modified relocation program to be delivered by the relocation department to targeted markets including corporations that occasionally relocate key talent, medical centers, universities and colleges in the Weichert, Realtors footprint
- Ensures compliance by sales offices with relocation accreditation and training programs by monitoring the quality and quantity of accredited relocation specialists, encouraging managers to recommend additional qualified agents and remove non-performing agents from relocation team
- Collaborates with VP to provide on-going training and development (e.g., webinars, one-on-one meetings) to relocation accredited Sales Associates in order to enhance overall broker performance relating to BMA accuracy, reduced marketing times and best practices in marketing critical properties
- Gathers geographic market intelligence information (average sales price, days on market, % of appreciation/depreciation, unemployment rate, types of buyers in the market, etc.) from offices, analyzes the data, and disseminates information for client's use
- Maintain knowledge of current and future space needs and understanding of the business direction and changing workplace needs
7
Experience For Program Manager, Relocation Resume
- Receive and process client move requests and small project management, including but not limited to furniture reconfigurations and space enhancements
- Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
- Verify on site conditions pertaining to all move and furniture related aspects of the project
- Responsible for managing all project documents (relocation and furniture forms). Maintain accuracy of all project details on the Project Tracker
- Reviews and evaluates incoming requests for moves within service level agreement timelines
- Conducts area presentations for group moves and coordinates the participation of appropriate sales office personnel as the need arises
8
Experience For Data Center Relocation Project Manager Resume
- Coordinate with various service providers (IT, VTS, Construction and Associate Relocations and Furniture Installation contractor) to determine the appropriate date(s) for implementation and communicate those dates (via E-mail, project schedule, WCR System notification, etc.)
- Maintain an understanding of concerns and challenges facing the client and end-user and assist in reducing stress level caused by change and upcoming relocation
- Specify different commercial furniture systems, obtain quotes, place, track orders and shipments
- Verification of accuracy of installation drawings and provide accurate floor plans and occupancy. Review CAD Drawings with CAD operator for finalization
- Verify accuracy of all move plans. Approve all moves, adds or changes
List of Typical Skills For a Relocation Manager Resume
1
Skills For Relocation Project Manager Resume
- Demonstrated commercial acumen and proven experience in undertaking activities that contribute to meeting Luxoft’s regional strategic objectives
- Proven ability to work collaboratively and communicate effectively across all levels of the business both verbally and in writing
- Good advisory, coaching and facilitation skills
- Strong internal client service focus and client relationship management skills
- High personal integrity with excellent interpersonal and communication skills
- Good experience of using office tools e.g., Excel, Word, PowerPoint, internet and email
- Experience of supplier management and sourcing
- Experience of Germany immigration regulation
- Five (5) or more years of experience in the relocation and/or real estate industry as an active agent and or broker
2
Skills For Global Mobility Senior Program Relocation Manager Resume
- Manage and build strong relationships
- Proven ability to engage with, and leverage, 3rd Party Service providers to deliver the project
- Strong familiarity with quality management concepts and their application
- Proven ability to make business cases and influence at senior level
- Experience with a Global Mobility department for multi-national companies
- Facility, project or construction related experience in a Corporate Real Estate environment
- Experience in FM: Systems move management module and/or client facilities management system
- Previous experience in move management and project management necessary
3
Skills For Commercial Relocation Manager Resume
- Experience of India immigration regulation
- Good standard of English (both written and verbal)
- Working knowledge of architectural drawings and furniture and space planning concepts
- Managing people in a matrix organisation
- Ongoing quality control of Relocations function and associated processes
- Capable of dealing with ambiguity and adapting to changing circumstances
- Collaborate with HR, IT, and Space Planning teams. Oversee external vendors to execute weekly new hire onboarding and internal relocations
4
Skills For Manager, Mobility / Executive Relocation Resume
- Understand and adopt behaviors of the client culture; supervise JLL project team in following the same behavior
- A HUGE passion for driving business outcomes
- A knack for solving problems
- Maintain a professional approach to mediating disputes
- Background in project management, construction management, architecture or project strategic planning is desirable
- Determine and agree the most productive resourcing levels for the function
- Introduce quality assurance measures, efficiency measures and associated reporting for the relocation function
5
Skills For Deloitte Senior Project Manager IT Infrastructure Building Relocation Information Technology Services Resume
- Able to communicate all available products and service offerings of JLL. Contributes to the development of new product and service delivery ideas for the business unit
- Has successfully managed relocations of over 1000 employees
- Managers at various levels within the organization/team
- External and internal clients
- Proficient in FM:Systems move management module and/or similar move management system
- Has successfully managed relocations of large magnitude
- Flexibility with work hours as needed
- Face to face daily interpersonal interaction is required in order to perform the job
6
Skills For Global Mobility Manager, Relocation Resume
- Has successfully managed relocation of over 1000 employees
- Face to face and/or remote daily interpersonal interaction is required in order to perform the job
- Develop solutions that fit the customers’ needs with options, risks, benefits, and recommendations. Create tactical plans based on the selected solution
- An affinity for data and an ability to use it to tell stories and drive results
- A natural tendency to take risks and learn from mistakes
7
Skills For Program Manager, Relocation Resume
- Work independently with minimal supervision and as part of a dynamic team
- Proven track record in delivering complex, wide ranging projects in a timely manner with an understanding of time management concepts i.e. critical path, etc. evidence of results achieved and sponsor feedback
- Expert knowledge of the business area(s)
- Financial management / responsibility for £2m+ projects
- Basic knowledge of the relevant applications / technologies that support the business area
- Skilful, articulate and diplomatic negotiator
- Navigate large organisations
- Analytical and flexible with the ability to rapidly understand unfamiliar and complex concepts
- Bilingual - Fluency in French and English mandatory
8
Skills For Data Center Relocation Project Manager Resume
- PMP, CFM, NCIDQ, LEED, OSHA 10 (Required)
- Enhanced ability to utilize the Microsoft Office suite of technologies
- Has successfully planned, executed and managed furniture projects and furniture work order related requests at the same time is desired
- Facility, project or construction related experience in a Corporate Real Estate environment. Background in project management, construction management, architecture or project strategy planning is desirable
- AutoCAD proficiency for “test fits” and minor space planning
- Background in project management, construction management, architecture or project strategy planning is desired
- Familiarity and ability to leverage IWMS tools helpful (Tririga, Manhattan, Archibus, etc.)
- Oversee activation services – the transition from construction to operations for office renovations and new office construction in Baltimore, MD and other locations across North America
- Manage the project budget on behalf of the Executive Sponsor, monitoring and reporting the costs against the delivered and realised benefits
9
Skills For Pds-relocation Project Manager Resume
- Assist Sr. Manager, Facilities in furniture inventory, storage and asset management operations
- Collaborate with product teams to facilitate the delivery, storage, purge, archive cycle for all categories of footwear and performance apparel
- Oversee temporary general labor operations to move mission critical fixtures, samples and other items in support of Events, Meetings and other operations
- Manage project issues, risks, dependencies and change control within agreed processes, and update Business Case accordingly, to ensure delivery of project results within the agreed scope
- Ensure that Deloitte’s investment approval and review process is followed and be responsive to the recommendations of any health check /project reviews
- Provide the necessary reports on project status to Delivery Support
- Back up for other facilities’ administrative positions
10
Skills For Relocation Operations Manager Resume
- Manage performance of relocation coordinators to achieve and excel at client specific metrics
- Interfaces with clients to define project requirements. Establishes project work plan and deadlines. Creates persuasive presentations that meet the project’s objectives
- Lead design of global strategy for international relocation, including program and policy design, execution and assessment; develop creative solutions to meet immediate and long term business objectives which ultimately results in a highly satisfied global transferee’s population
- Assist with RFP’s and contribute with the management of the relocation vendor
- Manage team’s data input on a daily basis to ensure accuracy and all necessary points are tracked per file
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