Rental Technician Resume Sample
Raoul Dietrich
2087 Adalberto Mount,
New York,
NY
+1 (555) 617 8263
Work Experience
Intermediate Rental Technician
12/2017
-
PRESENT
Dallas, TX
- Fit bikes to guest satisfaction
- Able to work the entire season (November 2015 – April 2016)
- Some experience in food and beverage or guest service
- Experience fitting ski and snowboard equipment - required
- Previous rental technician experience - required
- AT LEAST 6 months of previous rental technician experience - required
- Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
Rental Technician
09/2012
-
06/2017
Boston, MA
- Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
- Deliver an enthusiastic and professional level of guest service at all times
- Maintain all paperwork according to company policy
- Previous retail/rental experience
- Possess a broad in-depth knowldege of rental equipment
- Handle multiple customers and projects at one time
- Oversee daily operations of the Children’s Center rental shop in the absence of the supervisor
- Work a flexible schedule; including
- Analyze blueprints, schematics, diagrams, and drawings to specifications
Ski & Snowboard Rental Technician
09/2008
-
04/2012
Chicago, IL
- Inventory parts and verify completeness for complete build and are precluded from defects
- Clean and remove debris in preparation for assembly
- Document serial numbers, part numbers and heat codes as required per SOP
- Operate and utilize various hand and pneumatic tools
- Following SOP’s for proper assembly while adhering to engineering specifications
- Assemble all components and sub-components ensuring alignment and proper fit before bolting, screwing or pressing them together
- Operate forklift to move materials between work centers
- Operate acetylene torch and preform hot work
Education
Everest University - Lakeland Campus
2004 - 2008
School's Degree in Business
Professional Skills
- Mathematical Skills: Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Language skills: Ability to respond to common inquiries or complaints from customers, employees or members of the business community
- Basic computer skills with ability to learn the system
- Ensure equipment in the rental fleet is ready to for a successful rental experience by servicing, and testing according to established service requirements
- Proven to be detail oriented and thorough when following directions and completing paperwork
- Perform as a skilled rental technician, responsible for performing more complex tasks involved in rental concepts, practices and procedures
- We expect all staff members to provide an exceptional mountain experience by being hospitable with our guests
How to write Rental Technician Resume
Rental Technician role is responsible for basic, events, insurance, assembly, purchasing, training, retail, health, transportation, inspections.
To write great resume for rental technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Rental Technician Resume
The section contact information is important in your rental technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Rental Technician Resume
The section work experience is an essential part of your rental technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous rental technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular rental technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Rental Technician resume experience can include:
- Strong work ethics with a commitment to quality
- Serve Others, Drive Value, Do Right, Do Good, Be Safe and ...
- Demonstrate the ability to communicate professionally to coworkers and guests
- Previous Rental Experience
- Previous ski industry experience is an asset yet not required
- Demonstrated enthusiasm for snowsports
Education on a Rental Technician Resume
Make sure to make education a priority on your rental technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your rental technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Rental Technician Resume
When listing skills on your rental technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical rental technician skills:
- Demonstrate our core values: Do Good, Drive Value, Be Safe, Serve Others, Do Right, and Have Fun
- Effectively communicates equipment issues with customers and Service Manager to ensure customer satisfaction
- Be a good example for the sport and industry by managing personal stress levels, maintaining a positive attitude and communicating enthusiasm for snowsports
- Previous cash handling experience is an asset yet not required
- Work closely with Rental Manager to ensure all operations are performed to provide the best possible guest experience
- Rental tech experience - required
List of Typical Experience For a Rental Technician Resume
1
Experience For Bike Rental Technician Resume
- Utilize all required PPE
- Verify conformance to specifications
- Perform preventative maintenance and minor repairs on equipment
- Computer literate with the ability to process information
- A history of safe work habits
- Follow all Vail Resorts Retail policies and procedures
- Most importantly; HAVE FUN!!
2
Experience For Intermediate Rental Technician Resume
- Analyze blueprints, schematics, diagrams, and drawings to determine specifications
- O Frac Valves ( 1-13/16 10M thru 5-1/8 10M )
- Answer any resort-specific questions from guests so they are well-equipped for a fun and safe day of snow sports
- Remove snow, as needed
- Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps
3
Experience For Ski & Snowboard Rental Technician Resume
- Ensure all rental locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors
- Adhere to and role model the company’s mission, vision, and values
- Communicate well with team leads, magic carpet instructors and ticket sellers on equiptment availability and assist in operations as needed
- Adhere to all policies, rules, and regulations of Vail Resorts and Mount Sunapee
- Be Safe:Be committed to the safety and wellness of our employees and Guests
- Carpool Incentive program
List of Typical Skills For a Rental Technician Resume
1
Skills For Bike Rental Technician Resume
- Experience in this field
- Keen and strong attention to detail
- Cross-train into other areas to broaden job knowledge and experience when appropriate
- Vail Resorts Employee Ski Pass (Valid at Northstar, Heavenly and Kirkwood resorts in CA as well as many resorts across North America)
- Willing to become certified by ski binding manufacturers
- Working ability to manipulate Microsoft Excel spreadsheets and Word documents
- Working with a large staff of colleagues from across the US and many students from abroad
- Apply a detail oriented approach to tasks when required, producing accurate work and properly completing and handling paperwork and equipment
- Meet physical demands of the position including: Stand for extended periods of time, bending, lifting and carry heavy objects up to 50 lbs
2
Skills For Intermediate Rental Technician Resume
- Educate guests and check for understanding regarding basic equipment usage
- Execute daily operations by opening and/or closing rental outlets
- Responsible for adjusting, tuning and maintenance of rental equiptment
- Find the appropriate bike for the guest based on size, weight and style of riding
- Always show up on time, in uniform, and adhere to the grooming policy!
- Size the guests’ foot and find the appropriate fitting ski or snowboard boot for that guest
- Recommend ski or snowboard length and ensure the accurate setting of the bindings
- Free ski and snowboard pass to our world-class resorts; including Keystone, Breckenridge, Vail and Beaver Creek
3
Skills For Ski & Snowboard Rental Technician Resume
- Greet students, families, and guests; ensuring a warm welcome
- Assist in ensuring all guests are fitted accurately for boots
- Select, inspect, adjust and dispatch boots and equipment, following shop and manufacturers’ policies and procedures
- Raise concerns regarding resources, personnel or workload appropriately and in a timely manner
- Ensure the rental process flows smoothly for our guests by managing the other rental techs
- Long distance hauling of equipment and supplies
4
Skills For Rental Technician / Associate Resume
- Service equipment as required to ensure proper operating condition at the job site
- Work a rotating on call schedule
- Resolution of reconciling items
- Assist with set up, organizing and inventory of equiptment pre/post season
- Meet store goals for guest service standards as measured by the GX Survey results
- Maintain a high level of customer service at all times
- Greet every guest that enters the Rental shop
- Ensure that the guests accurately complete rental forms
- Provide resort and mountain information for the guest
5
Skills For Lead Rental Technician Resume
- Advise guests of trails suitable for their ability level
- Check all returned equipment for damage
- Maintain cleanliness of shop and proper storage of all equipment
- Choose a pair of poles for the guest
- Advise guests of runs suitable for their ability level
- Retail discounts at Vail Resorts Retail stores, 3Point5 and Promotive
- Free ski and snowboard pass to local resorts
- Free EPIC ski and snowboard pass
- Free ski and snowboard pass to Aspen, Snowmass, Buttermilk and Highlands
6
Skills For Experienced Rental Technician Resume
- Free ski pass to Telluride Ski Area and Vail Resorts
- Free ski and snowboard pass - (PT employees are eligible for the EPIC employee pass)
- History of working with different forms of heavy equipment, specifically excavators, forklifts, boom lifts, compactors and other types of aerial and earthmoving equipment
- Free Epic ski and snowboard pass to our world-class resorts; Heavenly, Kirkwood, and Northstar
- Free Winter Park Pass and EPIC Ski and Snowboard Pass to our world-class resorts
- Language skills: Ability to respond to common inquiries or complaints from customers, employees or members of the business community. Ability to effectively present information to top management
- BC Drivers License and Drivers Abstract an asset yet not required
- Proof of clear criminal record check
7
Skills For Ski Rental Technician Resume
- Connect with the guest to determine the right product and suggest alternative or additional products or services to guests when appropriate
- Ensure all appropriate guest and employee paperwork is completed
- Receive and properly store returned gear, assist with equipment inventory and inspection
- Thank guests and encourage them to return
- Perform additional tasks as requested by Managers and Supervisors, the General Manager and Senior Management Team
- Be a proponent of Stevens Pass vision, mission, values, and service philosophy
8
Skills For Rental Technician Resume
- Uphold a high personal standard of punctuality, professionalism and work quality
- Maintain a clean and professional appearance in accordance with department uniform policies
- Work unsupervised in a manner that is professional and consistent with policies and procedures
- Possess the ability to use good judgment when dealing with customer service situations and scenarios that are not clearly defined by department policy and procedure
- Possess intimate knowledge of all products, equipment, promotions, policies and procedures
- Discounted coupons for friends and family
- Shuttle bus from S. Lake Tahoe to Kirkwood
- Discount with select industry manufactures
9
Skills For Bike Rental Technician Resume
- On site medical clinic with benefits for employees
- Job Share opportunities to work more hours if needed
- Discounts on Rentals, Retail, Food and Beverage
- Serve Others:Own It. Personalize It. Elevate It
- Identify and report irregularities or departures from procedure
- Demonstration of proper equipment usage to customer at point of delivery
- Fuel equipment on jobsite as needed
10
Skills For Intermediate Rental Technician Resume
- Perform safety inspections on equipment and maintains a clean and safe work environment
- Clean and maintain work vehicle as necessary to maintain a safe work environment
- Meets all company, governmental and equipment related safety requirements
- Complete inspection reports for out-going and returned equipment; completing log book and trip sheets meeting all D.O.T. and company record keeping requirements
- Comfortable in high-paced, busy environment
- Fit boots, skis, snowboards, helmets and/or poles to each guest
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