Representative, Inside Sales Resume Sample
Vivien Hyatt
9300 Jakubowski Shores,
Houston,
TX
+1 (555) 345 4950
Work Experience
Representative, Inside Sales
02/2017
-
PRESENT
Chicago, IL
- Front line customer support including
- Manage customer service and account management related functions consistent with MBM® principles & practices
- Assist with invoice management
- Assist with entering pricing commitments
- Manage targeted inventory levels at designated reload centers across the U.S
- Identify and assign lowest cost carriers to designated GP loads
- Work with carriers and customers on related delivery issues
Inside Sales / Resource Centre Representative
02/2013
-
12/2016
Philadelphia, PA
- Follow customs & export compliance procedures on international orders
- Work within defined MCR operational and employee goals by contributing to other projects, if needed
- Graduate of any four-year business or behavioral discipline course
- At least three (3) years experience gained from marketing, industrial sales, supply chain, engineering, manufacturing and technology business
- Background in offshore service operations is an added advantage
- Assume cross-trained functions
- Willing to work on shift supporting the assigned business and customers
- Performs more than 100 calls per day to potential prospects and customers
Inside Sales Iclicker Representative
06/2009
-
08/2012
Houston, TX
- Develops and carries out marketing plan on how to achieve growth in sales
- Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from assigned and non-assigned customers. Achieves and maintains rapport with customers and works to give them the best possible service
- Uses a company tools and software to retrieve customer information, the status of purchase orders, and to make changes on customer purchase orders
- Handles the needs of sales representatives and customers by area of Houston
- Makes price quotations immediately by phone on price book items. Prepares forms for price quotations on items not contained in price book and prepares quotations
- Checks with credit department concerning credit status of customer when rush orders are received
- Supervised by Sales Manager
Education
Doane University - Crete Campus
2005 - 2009
Bachelor's Degree in Business Administration
Professional Skills
- Strong communications skills including writing, listening and questioning; strong interpersonal skills with ability to establish rapport quickly
- Strong in communication skills, comfortable in calling new people all day, easily connects and interact with prospect customers
- Result oriented, self-motivated and able to prioritize and manage time effectively
- Proactively demonstrate the defined value of partnering with ParMed Pharmaceuticals group, both pre- and post-sales
- Build strong relationships and delivering customer centric solutions
- Experience building relationships with key customers
- Attention to detail / organized approach to work. Able to manage multiple priorities and open issues, with demanding timelines
How to write Representative, Inside Sales Resume
Representative, Inside Sales role is responsible for research, database, government, events, travel, manufacturing, shipping, purchasing, health, organization.
To write great resume for representative, inside sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Representative, Inside Sales Resume
The section contact information is important in your representative, inside sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Representative, Inside Sales Resume
The section work experience is an essential part of your representative, inside sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous representative, inside sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular representative, inside sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Representative, Inside Sales resume experience can include:
- Proven problem solving skills with a demonstrated ability to deal effectively with customers and peers
- Make good and timely decisions that keep the organization moving forward
- Streamlines operational processes for efficiency, effectiveness and market value
- Grade 12 diploma, with some training/experience with customer service
- Strong wine product knowledge and understanding of BC alcohol beverage industry
- Liquor industry experience an asset
Education on a Representative, Inside Sales Resume
Make sure to make education a priority on your representative, inside sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your representative, inside sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Representative, Inside Sales Resume
When listing skills on your representative, inside sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical representative, inside sales skills:
- Exhibit relationship management skills, strong negotiation skills and communicate effectively
- Self sufficient, auto-motivated, structured people with good time management and organizational skills
- Excellent interpersonal and communication skills. Ability to interact with co-workers and customers with a professional and solutions-oriented approach
- Competency in computer skills: MS Office, query tools and database systems/applications
- Basic selling skill
- Able to work under pressure and able to prioritize tasks as per business value and company benefit
List of Typical Experience For a Representative, Inside Sales Resume
1
Experience For Inside Sales Center Representative Resume
- Manage a territory of Resellers and maximize Lenovo business; acquiring and enabling new Resellers, while maximizing customer satisfaction
- Achieves revenue targets by increasing revenue spend per account. Additionally manage component costing and market pricing to increase margins
- Serves as liaison with manufacturing, engineering, and shipping personnel
- Liaison between cardiology field team and internal departments (manufacturing, shipping, credit/accounting, legal and technical support)
- Run and capitalize on existing reports to track business, uncover new business and pull calling lists
- Capitalize on sales opportunities by coordinating appointments with decision making faculty
- Responsible for delivering partner revenue growth across your varied business partner base leveraging channel incentive programs
- Accountable for weekly account status reporting: prepare data on QTD performance, forecast and business planning vs target
- Prepare packages and bills of lading for outgoing shipments
2
Experience For Inside Sales / Resource Centre Representative Resume
- Increase funnel weekly through an aggressive outbound telemarketing campaign targeting hospitals and cardiologist practices
- Manage and capitalize on incoming requests
- Coordinate and work with sales manager and marketing to capitalize on large opportunities
- Collaborate with End User facing teams in Lenovo to achieve common goal
- Identify purchasing trends in customer segments and market that would help increase current volumes
- Provide a weekly or bi-weekly report on how the market trends have been developing and how to take advantage
3
Experience For Inside Sales Digital Representative Resume
- Accountable for placing chilled equipment on behalf of outside field sales into relevant customer outlets
- Drive 3M DDSD sales to assigned key accounts
- Ensure all customer interactions are added into CRM system SFDC
- Focus on Corporate, Medical, Higher Ed, and Government channels to help retain and grow IClicker/REEF business
- Respond to inbound leads from aforementioned business channels
- Consult with professors, administrators and educational leaders to sell IClicker/REEF
4
Experience For Representative Inside Sales Resume
- Track all sales opportunities through Salesforce.com database
- Uncover new sales opportunities through conversations and inquires
- Sample material and reach out to key decision makers
- Educate customers on new products
- Understand who is the correct contact for the conversation
- Develops relationships with hospital personnel (e.g. through casual conversation) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales
- Work closely with other/end-customer sales team to position own Business partners in common businesses
- Average of 2:30 hours per day pro-active inbound/outbound sales calls to Business Partners
5
Experience For Inside Sales Iclicker Representative Resume
- Sets clear metric driven and fact-based plans tactical objectives to grow Lenovo share
- Achieve accurate and updated Business Partner profiles via Sales force.com on all accounts
- Performs pre-sales activities for prospects in managed accounts
- Call prospects and customers daily to develop sales volume and relationships for future business
- Develop the sales for value added products in a continuous basis
- Responsible for maintaining good customer relations. Generally deals with representatives and customers concerning matters that require some tact and resourcefulness. Contacts with other personnel including production and customer service departments
6
Experience For Inside Sales Counter Representative w / CDL Resume
- Accountable for placing all visibility solutions on behalf of outside field sales utilising Point of Sale available through central distribution and creating bespoke POS
- Manages the processes to execute the above through to completion
- Establish strategy in coordination with company management to achieve targets and lead tactical activities to achieve results
- Supervise internship support personnel
- Travel required to promote sales and interface with customers
- Prepare and promote spare parts proposals to customers
- Expedites delivery per customer requests
7
Experience For Inside Sales Key Account Representative Ddsd Resume
- Answers sales calls and provides information as needed
- Write Spare Parts quotes
- Act as a vast knowledge base for customers and our team’s inquiries with respect to new product launches, VQA availability, product inventory levels, order process systems, pricing, product returns, payment inquiries, and new account set ups
- Action form administration: required to field all calls from customers pertaining to order/service failures.Requires knowledge and use of ContainerWorld’s website to input pickup and delivery of product.Follow up and credits are required to ensure resolution to customers’ satisfaction
- Computer literacy, including the ability to create and modify PowerPoint presentations, Word and Excel documents as well as effectively utilize web-based tools and resources
8
Experience For Inside Sales & Quotations Representative Resume
- Call Center/Customer Service experience an asset
- Genuine interest and passion for the alcohol beverage industry
- WSET or ISG Certification an asset
- Action form administration: required to field all calls from customers pertaining to order/service failures. Requires knowledge and use of ContainerWorld’s website to input pickup and delivery of product. Follow up and credits are required to ensure resolution to customers’ satisfaction
- Electrical / lighting knowledge
9
Experience For Inside Sales & Dispatching Representative Resume
- Coach and train new hires on day to day processes as necessary
- Manage products backorders
- Fluent in Korean required
- Customer / Client Focus
- Detailed resumes required
- Achieve assigned quota
10
Experience For Inside Sales Call Representative Resume
- English and German
- System Data Entry
- Worked with KPIs
- Demonstrate advanced knowledge of Cardinal Health and customer industry, including: key competitors, terminology, technology, challenges, reimbursement and demonstrates basic knowledge of customers’ unique business needs related to Cardinal Health offerings; demonstrates working knowledge of how Cardinal Health offerings match with a customers' unique business needs
List of Typical Skills For a Representative, Inside Sales Resume
1
Skills For Inside Sales Center Representative Resume
- Understanding of Diabetes and insulin pump technology
- Develop a working Territory Operating plan that can be used throughout the selling season
- Attend the company’s National Sales Meeting yearly and partake in additional training sessions
- Comfortable working in a fast paced customer facing environment
- Adapt quickly meeting the demands of the business while making an impact
2
Skills For Inside Sales / Resource Centre Representative Resume
- Tenacious in handling rejection and eager to expand company with new sales, clients
- Manage a calendar of important dates and upcoming events
- Medical and Dependent Flexible Spending Accounts
- Motivated to impress your customers and be outstanding
- Applies advanced sales protocol by following appropriate sales presentation guidelines
- Adapt approach & demeanor in real time to match the shifting demands of different situations
- Develop and deliver communications that convey a clear understanding of the unique needs of the different audiences
3
Skills For Inside Sales Digital Representative Resume
- Maximize customer relations through timely contact with both new and existing customers
- Initiate introductory customer calls with the objective of developing long term business relationships
- Applies basic sales protocols by following approved guidelines
- Develop in-depth product knowledge of the disciplines & IClicker/REEF identified as critical to the territory’s success in a given year
- Develop in-depth knowledge of competitors’ products in markets that are key to the territory’s growth and success
- Work with Regional Manager and IClicker/REEF team to help promote and service products
- Also work closely with IC teams and ISS Regional Manager to develop successful strategies designed to gain market share. Communicate and reinforce those strategies at regional and national meetings, and day to day with the other inside sales representatives
- Delegate tasks to the sales specialists and sales operations team to help manage the territory’s workload
4
Skills For Representative Inside Sales Resume
- Participate with strategic ideas in weekly ISS meetings in the home office
- Health, Dental, and Vision Plan benefits Life /AD&D and Dependent Life Insurance
- On-site state-of-the-art Wellness and Fitness Center
- On-site Medical Clinic for employees
- Paid Holidays, Paid Vacation and Sick Days
5
Skills For Inside Sales Iclicker Representative Resume
- 401(k) Plan; Employee Stock Purchase Plan
- Fun, on-site events for employees
- Very agile and assertive
- Generate new business leads from references, tradeshows, web searches, other resources and qualifying them. Meet targets on budget, profitability levels and service diversification
- Cold calling: making multiple outbound calls to potential prospects, understanding client needs, offering solutions and support on CHEP procedures, researching potential leads
6
Skills For Inside Sales Counter Representative w / CDL Resume
- Demonstrate advanced knowledge of Cardinal Health, industry, and customer
- Consult with manager or senior peers to develop effective sales approach
- Customer service related experience
- Experience in customer service
- Clinical and/or business to business sales experience
- Demonstrates basic industry, customer and Cardinal Health knowledge
7
Skills For Inside Sales Key Account Representative Ddsd Resume
- Experience and knowledge in Microsoft Office (Word, Excel and Power Point) is required
- Drug screen / detailed background check prior to start
- Experience desirable
- Tracking performance and sales metrics, monthly. Building pipelines with team members and maintain database (CRM) of prospective client information
- Follow-up or Lead sales campaigns based on category, service/product mix and type of account
- Clarify the need of the prospect customer and evaluate size and timing of the opportunity, using CRM to track each sales stage. Prepare Service offers and negotiate sales
- Draw decisions on the assignment of larger opportunities to Field Sales while retaining direct negotiation in sales opportunities when possible, in agreement with line manager
8
Skills For Inside Sales & Quotations Representative Resume
- Support to Field sales agents by managing some administrative activity on CRM or other internal tool and advising visit planningHandle incoming calls and website emails and manage the leads as above
- Support/Cover routes during vacation and sick leave licenses as per business need
- Inside sales of generic product within pharmacy sector
- Manage and offer appropriate solutions to meet customer needs
- Work M-F 11:30a-8p
- Navigate through the order entry systems, processes, and procedures
- Call on current and potential pharmacies for the purpose of converting new business, maintaining current customers and growing market share by expanding products sold to assigned base
- Consistently drive targeted products and ensure sustained and expanded sales of these products
- Communicate industry news and market intelligence on competitive activity to the appropriate people in a timely manner
9
Skills For Inside Sales & Dispatching Representative Resume
- Computer proficiency (Microsoft Windows, Excel, Word and Outlook), and ability to type efficiently and accurately
- Bilingual ( French and English )
- Sustain and build relationships and ensure customer satisfaction and loyalty
- Fluent in English and Spanish verbal and written is required
- Local to Irvine, CA only need apply
- Inside sales (outbound calls) in multinational environment
10
Skills For Inside Sales Call Representative Resume
- Assist customers to learn more regarding Medtronic’s Diabetes technology through different forms of communication including dialogue on the telephone, written communication, and connections with community events
- Supporting business closure and managing Partner performance
- Bring in quality leads to the sales team
- Accurately forecast quarterly and monthly sales by possessing a full understanding of customers’ specific decision-making and purchasing process
- Persist on following up on existing opportunities and tracking the opportunity until the sale is closed
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