Resource Planner Resume Sample
Valentin Ortiz
2632 VonRueden Terrace,
Chicago,
IL
+1 (555) 922 9131
Work Experience
Associate Resource Planner / Resource Planner
01/2017
-
PRESENT
Philadelphia, PA
- Validate and execute recommended shipments via Manugistics
- Execute the Global dynamic deployment DMS to rebalance stock for both low stock (reduce service risk) and high stock scenarios (reduce excess stock)
- Combine SKU shipments via load building tools to create efficient container loads for shipping per destination maintaining the balance of service, cost and cash impacts
- Perform the Track and Trace DMS for assigned trade lanes
- Track and trace open shipments in the DC and in the transportation network via available tracking tools
- Communicate exception events that can impact service at the destination
- Collaborate with internal partners DC and Transportation in case of exceptions
- Work with Logistics Operations if process lead times are out of control
- Maintain Manugistics parameters via completion of the DRP Parameter Accuracy DMS
Resource Planner
02/2011
-
09/2016
Dallas, TX
- SME (Subject Matter Expert) for Horizon, Workbench and SharePoint including
- Identify opportunities to improve resource utilization across services or geographies
- Inform Project Teams and functions of demand requirements and of assignments made
- Responsible for supporting and delivering end to end resourcing solutions to the EY Technology business
- Supporting headcount management and capacity planning, optimizing the utilization and chargeability of our EY Technology workforce, providing information to leadership on utilization levels, key areas of availability, business performance and forecasting to support business decisions
- Ensure Retain (Resource Management Tool) is accurate. Regularly liaising with Leads to challenge forward view and decide upon effective resourcing and deployment of staff
- Monitor and escalate availability of resources and work proactively with other teams to ensure utilization is maximized
Assistant Resource Planner
06/2005
-
09/2010
Houston, TX
- Identify opportunities to align parameters with market need
- Perform rough cut capacity planning (0 - 4 months) for trade lane alignment with DC and Transportation
- Plan and release all outbound orders shipping same day to customer SLA’s
- Learn and understand the issues and functions of kitting as it relates to resource planning, which includes, but not limited to, creation of kit jobs, planning of kit jobs, setting of label formats, creation of BoM’s and creation or modifying of assembly work plans
- Learn other areas of operations so as to assist in problem resolution
- Create and manage all ad hoc POs for TCO clinical activities; for example, investigator meetings, manuscripts, brochures, etc. Typically requested by the GPMs (anything that is not under a grant)
- Manage all ongoing clinical contracts and POs to ensure compliance
- TCO business partner for procurement systems and interact with financial service center, FSC (financial service center Fort Worth, TX)
Education
University of Washington Tacoma
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Building knowledge of individuals skills, maintenance of skills database
- Demonstrates skills/knowledge of planning, co-ordinating and prioritising, with conflicting demands
- Have strong organisational skills with both a strong attention to detail and clear comprehension of the wider strategic business aims
- Strong analytical skills, attention to detail and ability to multi-task and prioritize jobs independently
- Prioritisation skills and experience of working to tight deadlines
- Experience: Previous Planning experience an asset. Formal qualifications in planning and inventory management. Demonstrated knowledge of MRP/ERP/SAP systems
- Excellent computer and internet skills including knowledge of MS-Office products (Excel & Word)
How to write Resource Planner Resume
Resource Planner role is responsible for microsoft, excel, software, business, growth, database, integration, training, development, computer.
To write great resume for resource planner job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Resource Planner Resume
The section contact information is important in your resource planner resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Resource Planner Resume
The section work experience is an essential part of your resource planner resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous resource planner responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular resource planner position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Resource Planner resume experience can include:
- Work with EY Technology staff to understand their skills and experiences for appropriate alignment of projects
- Good facilitation skills - able to conduct meetings with senior stakeholders and manage negotiations
- Excellent Microsoft Office skills, most importantly proficient in Microsoft Excel
- Build strong relationships to understand staff skills, development areas and career aspirations for optimal deployment and growth opportunities
- Strong computer (SAP knowledge,Office, Outlook, EXOB,etc.) and interpersonal communication skills
- 13) Excellent computer and internet skills including knowledge of MS-Office products such as
Education on a Resource Planner Resume
Make sure to make education a priority on your resource planner resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your resource planner experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Resource Planner Resume
When listing skills on your resource planner resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical resource planner skills:
- Excellent skills in Excel and a good working knowledge of Microsoft Office applications
- Have strong analytical reasoning skills
- Demonstrated project management/planning skills
- Demonstrated presentation skills in presenting to all levels within and organization
- Exemplary verbal and written communication skills, with the ability to develop and sustain good working relationships
- The ability to work independently with strong decision making skills
List of Typical Experience For a Resource Planner Resume
1
Experience For Local Resource Planner Resume
- Building a good understanding of the focus area/local/regional resource pool skill
- Ensure that leave/overtime is approved/declined and planned timeously and changes to process communicated effectively
- To ensure all designated G4S employees, Police Officers and Police Staff skills are maintained within the required time scales, in order to remain current
- The ability to communicate clearly, effectively, and regularly with team members, business and IT stakeholders, and executive management
- Scheduling multi skilled areas against forecasted requirements signed off by the client
- Experience in Planning/Scheduling resources (material resources)
- Planning and / or production experience
- Experience on Planning PME software is preferable
2
Experience For WFM Global Resource Planner Resume
- Experience of resource and workforce management systems within a contact Centre
- Experience of Teleopti would be beneficial, however not essential
- One year experience in materials or related field; or equivalent
- Experience of working with external resource vendors
- Experience in PMO or program/project management
3
Experience For WFM Resource Planner Resume
- Planning and scheduling off phone activity whilst maintaining forecasted Service Levels
- Evolving and control the overall plan for the use of manpower covering the next 0-2 years
- Reviewing holiday requests and communicating to the Operational departments
- Updating and maintains scheduling database with current information
- Supporting EY policies related to resource management - location strategy, contractors tenure
- Scheduling summaries to be produced and analysed
4
Experience For Ultrasound Resource Planner Resume
- Tracking holiday schedules, shift change requests, and monitors new‐hire, holiday, and seasonal shift needs
- Optimising plan to adjust for exceptional short-term capacity changes
- Working closely with Partners, Directors and Managers to drive Resource Management initiatives
- Maintaining IT system to facilitate material receipt
- Managing the supply of materials to production
- Administrating the appraisal process
- Working closely with Partners, Directors and Managers to resolve all requests or continual follow-up until completion of request
- Deliver specific trainings, referring to planning processes and planning tools to stakeholders
- Provide guidance and training to the Planning Assistants and Material Planners
5
Experience For Demand Management Resource Planner Resume
- Develops Master Production Schedule for assembly, ensures ERP system correctly generates demand to support groups (purchasing, and molding)
- Communicate customer purchasing and shipping requirements throughout the organization
- Monitor and coordinate production scheduling of products from beginning to end to ensure shipment per commitments
- Monthly reporting to management with key planning challenges
- Clear communication with Production, Warehousing, Brands Packaging & Customer Service functions
- Be responsible for the Planning Board of Field Sevice Operation, aiming the best productivity, quality and adequate cost to attend internal and final Customers
- Interact with others Areas, understanding in best way the incoming demands, to assign the best option to Customers
- Be creative and supportive in use of Methodologies and Tools aiming Continuous Improvement on Planning processes
6
Experience For IT Resource Planner Resume
- Determine granularity of data required for proper planning and forecasting of key and general resources
- Analyze pipeline and proactively engage with pursuit team to understand proposed resource model, ensuring resource requirements are known and can be met
- Forecast financial performance and utilization levels on a weekly/monthly/quarterly and annual basis using Retain (Resource Management Tool) and EY Financial Reporting tools
- Evaluate and manage mid-cycle Additional Goods Requests (AGR’s) and Late Add product inquiries from the regional finished goods and merch teams as necessary
- Previous experience of forecast/planning/scheduling
7
Experience For Resource Planner, Resource Management Resume
- Previous experience in a Field based planning role is highly desired
- A flexible approach with the ability to adapt to different people, customers, challenges and ways of working
- Someone who’s proactive and a trend spotter and is confident in feeding back their findings to the business to drive improvement
- Responds to and advises on complex problems from plants, suppliers, transportation, customer service, sales and marketing
- Maintain planning parameters like lead times, min/max etc
- Proactively manage the allocation of staff on engagements – allocating the right staff to the right engagements
- Work in collaboration with other internal teams such as People & Performance (HR), Learning & Development and Recruitment
- Place daily replenishment orders to stores by analyzing customer demand, sales history, lead-time and safety stock data
8
Experience For Assistant Resource Planner Resume
- Coordinate all schedule changes resulting from custom reports
- Review resource utilization based on current project assignments; determine resource availability for upcoming project(s)
- Ensure daily/short term planning tasks are executed timely and with high quality
- Development of tools and processes needed to support the optimal resource planning
- Maintain/utilize Bill of Material information in various systems for production planning
- Responds to customer service and advises on complex problems from plants, suppliers, transportation, customer service, sales and marketing
9
Experience For Workforce & Resource Planner Resume
- Develops and integrates suppliers, processes, materials, data and technology to meet manufacturing and delivery related requirements
- Coordinates material movement between receiving and production areas
- Develops manufacturing concepts and strategies to support the business objective
- Maintains a safe working environment and a commitment to safety excellence
- Industry recognised planning qualification is desirable
- Update historical call arrival and average handle time patterns in Aspect Workforce Management (WFM) system to support workload forecasting on a weekly basis
10
Experience For Deloitte, Resource Planner Ftse, Audit Resume
- Coordinate resource planning with third party vendors
- Forward and Lateral thinking
- Bright, outgoing personality with a positive outlook
- Confidence dealing with staff at all levels
- Formulate long term budget forecasts, quarterly business reviews and on-boarding plans
List of Typical Skills For a Resource Planner Resume
1
Skills For Local Resource Planner Resume
- Matching people to resource requirements by knowing our people, understanding their skills and facilitating their development
- Understanding of professional services environment, ideally in Audit, with prior experience in resource management
- Strong analytical aptitude for problem solving and determining priorities
- Have experience of managing change and conflicting priorities within an entrepreneurial organisation
- Strong Portfolio Resource Management experience, including conflict resolution and leveling
2
Skills For WFM Global Resource Planner Resume
- Proven experience with hands on forecasting, analysis and interpretation of Contact Centre data trends
- Proven experience with hands on forecasting, analysis and interpretation of Contact Centre data trends (desirable)
- Demonstrated experience with metrics, business planning, risk analysis, cost management, and workflow analysis
- Demonstrated effective problem solving
- To ensure customer KPI's are met by planning effectively
3
Skills For WFM Resource Planner Resume
- NVQ Level 2 in Business Administration or equivalent, or proven experience in a similar role
- Build and maintain a thorough understanding of capability, career aspirations, interests and skills for all staff up to Senior Analyst level within portfolio
- Building strong & trusted relationships
- Experience in Manufacturing Plant production scheduling and or supplier purchasing planning
- Experience of preparing and producing management information
- Responsible for graduate & vacationer program resourcing, ensuring diverse industry/engagement experiences
- Maintains a good understanding of industry best practices on resourcing and drives to apply
- Have experience of working within a call centre or production resource planning department
4
Skills For Ultrasound Resource Planner Resume
- Formal qualifications in planning and inventory management and previous planning experience an asset
- Experience with Engineering, Sales, Production and Customer project interfacing
- Experience of using flexible souring options to staff projects
- Proven track record of planning and forecasting
- Reviews and approves new customer orders prior to loading into ERP, verifying capacity and delivery schedules
- Demonstrates a flexible/adaptable approach to working practices
- Experience of organising large numbers of people and/or events
- Experience using Duty Management SystemsPeople who applied for this job also applied for
- Be an excellent verbal and written communicator with the ability to work at all levels by adapting to the requirements of the audience
5
Skills For Demand Management Resource Planner Resume
- Demonstrates expertise in developing complex tools
- At least five years production planning experience
- Experience with production scheduling
- Gain credibility and respect from the team Strong attention to detail and thoroughness in following systems and procedures
- Experience in a similar role, or understanding the function of a Resource Planner
6
Skills For IT Resource Planner Resume
- Maintains a good understanding of the demand/supply alignment of resources (e.g., resource to sold)
- A good understanding of IT Services would be an advantage
- Solid baseline understanding of IT project and portfolio management practices
- Ensuring that all engagements are resourced taking account of; continuity, transformation, demographics and using the best leveraging
- Producing and maintaining various ad hoc and regular management information reports. Interpreting and acting on results
- Updating and maintaining scheduling database with current information
7
Skills For Resource Planner, Resource Management Resume
- Reacting to process gaps, adjusting procedures, implementing improvements
- Planning for changes in work patterns, investigating potential scenarios, and finding solutions to challenges that arise
- Preparing interpret and analyse key Resource Management metrics, drawing actionable insights
- Tracking BD process and people related issues that cause the PRO challenges in providing resources
- Preparing reports to determine call volume, calling patterns, service trends, and staff productivity
8
Skills For Assistant Resource Planner Resume
- Creating reports, taking care of the documentation updates
- Checking Resource Mailbox daily for requests and if needed to follow up on details
- Understanding of IVR technology & Telephony Systems
- Understanding of IVR technology & Telephony Systems (desirable)
- Networking (general concept) or other IT related knowledge
- Tracking holiday schedules, shift change requests, and monitors new-hire, holiday, and seasonal shift needs
9
Skills For Workforce & Resource Planner Resume
- Coordinating activities inside the Team
- Supporting Team Manager in team management
- Performing regular service reviews inside the Team
- Planning of all chargeable and non-chargeable time on retain for all levels of staff in
- Building portfolios for a 12 month period for all new trainee’s
- Monitoring portfolios and core hour balances regularly and intervene when necessary to address potential shortfalls
- Undertaking ad hoc project work at the request of the Partners and/or Function Lead
- Inputting all Sub contraction onto the DHL, EFX system
- Working with the transport team to optimise driver functions
10
Skills For Deloitte, Resource Planner Ftse, Audit Resume
- Understanding of driver hours & regulations & WTD
- Working with key stakeholders to resolve recurring planning issues and promote team working
- Manage real-time Care Center operations, including call allocations, off-line work, vacation requests, and scheduling training, meetings and coaching sessions
- Involvement in training and resourcing projects for future planning
- Manage view of resource supply – using resourcing tools. Knowledge of RETAIN (resource planning tool) would be an advantage
- Communication with driving team to allocate daily workloads and adhering to drivers hours and legislation along with Working time Directive requirements
- Serve as a liaison between manufacturing, planning, purchasing, and strategic account managers
- Leads monthly Sales & Operating Plan meeting with SAM’s, purchasing, and operations
- Stakeholder management – Aligning and coordinating planning tasks with other CSR departments
List of Typical Responsibilities For a Resource Planner Resume
1
Responsibilities For Local Resource Planner Resume
- Organisational and time management skills – there is no way to plan your day: few are quiet, most are busy
- Experience with Microsoft Office suite ( Outlook, Excel, Word, and Power Point )
- Excellent Communication is English both written and verbal is required
- Work with project and portfolio teams, budgeting teams and service owners to identify specific resources needed for upcoming projects and work efforts
- Create and maintain a sizing model of resource by role, project type and complexity to be used for high level portfolio planning
2
Responsibilities For WFM Global Resource Planner Resume
- Provides guidance and training to the Planning Assistants and Material Planners
- Monitor complexity of SKUs and associated “effort” versus budget during the dispositioning process; identify issues or concerns and resolve
- Monitor resource reservations (projected utilization) versus availability during the dispositioning process; identify issues or concerns and resolve
- Ensure accurate reports are prepared timeously, highlighting potential problem areas
- Identify resource needs and over/under allocation; proactively work to resolve issues, provide solutions, escalating issues as appropriate
3
Responsibilities For WFM Resource Planner Resume
- Review current workload characteristics; use highly analytical modeling to predict future resource requirements; develop future estimates, options and plans
- Help drive understanding of organizational needs for technology resources
- Prepare formal and informal communications and meet on a regular basis with appropriate stakeholder teams and manage communications and status reporting
- Determines and analyzes weekly production needs (Master Schedule) by analyzing customer demand, sales forecast, lead-time and safety stock data
- Prepare off-line and on-line materials required to support the dispositioning process and assignment of resources
- Work in close collaboration with other internal teams such as People & Performance (HR), Learning & Development and Recruitment teams
- Address all resourcing requests promptly and adequately
4
Responsibilities For Ultrasound Resource Planner Resume
- Participate and contribute to the relevant business team and leadership meetings to provide resourcing insights
- Backup Team´s pairs in other Areas of Cluster, if Planning support is needed
- Provide resource planning tool and process related support to schedulers and functional line managers of LPGs and HBUs
- A brilliant communicator (both verbal & written) and relationship builder with all sorts of different people
- IT literate and quick to learn
5
Responsibilities For Demand Management Resource Planner Resume
- Comparing Key Performance Indicators (KPI’s) on a daily, intra-daily, weekly, monthly, and annual basis understanding the root cause of variation in performance levels
- Planning daily tasks for a team of about 20 specialists
- Use pricing information, resource plans, function rules & algorithms to determine the appropriate level of demand
- Work with Project Teams and functions to accurately specify demand
- Challenge resourcing requirements – staffing, timing etc. and proactively look for resourcing solutions e.g. by moving bookings but still achieving appropriate staffing level
- Support field resources and process owners by investigating/resolving resource (labor, fleet, material, other) issues, and key processes (restore, customer orders, inspection & maintenance, business support and lighting)
6
Responsibilities For IT Resource Planner Resume
- Understand client booking requirements in terms of complexity and nature of the jobs, timing and skill requirements and linking these to practitioner availability, skill sets and preferences. Understand where there is flexibility to move individual booking
- Key contact for all client handlers, dealing with a variety of operational and support queries. Maintaining a thorough understanding of all business processes to be able to resolve or delegate queries
- Recognize cultural differences and lead virtual cross team discussions
- Knowledge of IT Services organizational structure to facilitate situations where resources are required from teams outside of area(s) of focus
- Engagement resourcing – proactively managing the scheduling of staff on engagements, with a continued focus on engagement profitability and client service delivery, as well as the skill building and motivation and morale of our staff
7
Responsibilities For Resource Planner, Resource Management Resume
- Capacity, Utilisation Monitoring & Reporting – Review of short and long term capacity information
- Oversee and make sure the resource database is accurate and up to date
- Resource Management Representation – participation and contribution to geography, clusters and team meetings as required being able to forward plan resourcing options
- Understand the development needs of all practitioners; work with the leaders of the business to identify opportunities for practitioners to develop these needs into strengths
- To support the performance of G4S and its clients by ensuring resources meet identified demand in the most cost efficient way
- To work closely with the wider Human Resources and Learning & Development departments
- To liaise closely with senior management teams to ensure staffing levels are maintained across departments and locations
8
Responsibilities For Assistant Resource Planner Resume
- Coordinate and collect 5-year planning information from all line of business, IT supervisors, project managers and the IT business office
- Coordinate and plan the resource needs for current and future work efforts across the entire IT work portfolio
- Maintain a forecast by work effort of current and planned technology resource needs
- Based on strategy and trends, estimate future capacity requirements and develop recommendations to ensure proper utilization and growth
- Identify, assess and report critical and potential problems and risks to objectives and deliverables, determining necessary changes or deviations to the integrated resource plan
9
Responsibilities For Workforce & Resource Planner Resume
- Facilitate resource planning meetings and resolve conflicts while gaining commitment to project assignments
- Ensure governance processes are followed
- Engagement resourcing – proactively managing the allocation of staff on engagements, with a continued focus on engagement profitability and client service delivery
- Build relationships to understand the staff skills and career aspirations enabling the business to support the correct deployment, therefore enabling personal growth and development
- Build strong relationships to understand the staff skills and career aspirations for optimal deployment
- Previous experience of Transport network operations
- Transport administration experience
- Work with Creative team leads to determine resources available for project prior to project initiation; ensure system accurately reflects resource names
10
Responsibilities For Deloitte, Resource Planner Ftse, Audit Resume
- Previous experience working in a professional corporate environment required
- Understand the development needs of staff at all levels
- Provide accurate and timely reports and information to Management, assist management with the analysis of such reports when necessary
- Constant communication with all practitioners through face-to-face, telephone and email enabling assessment of needs and wants in relation to career development
- Work in collaboration with the other internal teams such as People & Performance, Training and Recruitment (e.g. ensure alignment between recruitment and training and the business needs)
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